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AI-generated legal claims add to cost burden on British businesses

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Artificial intelligence is emerging as a new source of legal and financial pressure for UK businesses, with more than a third now reporting a rise in low-merit claims generated using AI tools, according to new research from Irwin Mitchell.

Artificial intelligence is emerging as a new source of legal and financial pressure for UK businesses, with more than a third now reporting a rise in low-merit claims generated using AI tools, according to new research from Irwin Mitchell.

The study, based on a survey of more than 80 senior in-house lawyers, highlights how AI is reshaping the litigation landscape—creating not only new efficiencies, but also new risks. Businesses say AI-generated claims are increasing legal workloads, absorbing senior management time and driving up costs at a moment when many organisations are already operating under tight margins.

Around 35% of in-house legal teams reported an uptick in claims, particularly from customers, where AI tools are being used to produce lengthy, highly structured legal arguments. While many of these claims lack substantive merit, they are often sophisticated enough to require detailed review and formal response.

Katie Byrne, Head of Commercial Dispute Resolution at Irwin Mitchell, said these claims are rarely successful but still impose a material burden on businesses.

“In-house teams are dealing with a growing volume of AI-generated, low-merit claims. Many are lengthy, legalistic and built from templates. Businesses say they rarely stand up, but they still consume time and budget, and are driving greater spend on cyber cover and claims handling,” she said.

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The result is a growing layer of administrative and legal friction, particularly for mid-sized firms without extensive internal legal resources.

Alongside the rise in AI-generated claims, the research underscores a broader shift in legal risk priorities. Data protection and privacy breaches are now seen as the most significant AI-related litigation threat, cited by 55% of respondents.

Cyber insurance costs are also rising sharply. Nearly 70% of businesses reported higher premiums, while two-thirds said they are either expanding their cyber cover or reassessing liability limits in response to evolving threats.

This reflects growing concern at board level that AI, while improving productivity, also introduces new vectors for data leakage, misuse and compliance failures.

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Despite the challenges, businesses are increasingly deploying AI themselves to manage the rising complexity of disputes. The research found that 64% of legal teams are already using AI tools to support litigation workflows, particularly in areas such as document review, disclosure and early case assessment.

More than half (51%) have also introduced internal governance frameworks to regulate the use of AI in legal processes, reflecting a growing emphasis on responsible deployment.

Byrne said the response from leading organisations is not to resist AI, but to integrate it strategically.

“Boards shouldn’t panic—they should prepare. The immediate priorities we’re seeing are clear governance for AI use, staff training to avoid data leakage, and practical triage to separate credible claims from AI-padded complaints,” she said.

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The findings point to a wider evolution in how UK businesses view legal risk. Litigation is increasingly seen as an operational necessity rather than a reactive last resort, with 69% of respondents describing it as a strategic investment.

This shift is being driven by a combination of factors, including rising cyber threats, regulatory complexity and supply chain disruption. Cyber-related risks were cited most frequently (35%), followed by supply chain issues (21%) and regulatory divergence (17%).

Environmental and greenwashing claims are also gaining prominence, identified as the leading ESG-related legal risk by 33% of respondents.

The report also highlights mixed adoption of alternative litigation funding. While just over half of businesses use it occasionally, concerns around cost, complexity and loss of control continue to limit wider uptake.

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Looking ahead, the intersection of AI and legal risk is expected to intensify. As generative tools become more accessible, the volume of automated claims is likely to increase further, forcing businesses to invest more heavily in both defensive and operational capabilities.

For UK firms already navigating economic uncertainty, the emergence of AI-driven litigation represents another layer of cost and complexity, one that will require a more sophisticated, technology-enabled approach to legal risk management.


Jamie Young

Jamie Young

Jamie is Senior Reporter at Business Matters, bringing over a decade of experience in UK SME business reporting.
Jamie holds a degree in Business Administration and regularly participates in industry conferences and workshops.

When not reporting on the latest business developments, Jamie is passionate about mentoring up-and-coming journalists and entrepreneurs to inspire the next generation of business leaders.

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Encube Ethicals stake sale on hold, IPO likely by 2027

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Encube Ethicals stake sale on hold, IPO likely by 2027
Mumbai: Encube Ethicals has paused plans to sell a majority stake due to a valuation mismatch, said people familiar with the matter. Instead, the company is exploring the possibility of an initial public offering (IPO) by 2027, they said.

Global private equity firms including Warburg Pincus, EQT, and Partners Group had shown interest in acquiring the business at $1.5-1.6 billion (₹13,980-14,912 crore) valuation. However, this fell short of the $2 billion valuation sought by the promoters and existing investor Quadria Capital, said the people cited above.

“As the promoters plan an IPO in the next 12-18 months, Quadria Capital is likely to stay invested and partially exit through the public offering,” one of the persons said.

Promoter Mehul Shah and his family currently hold around 84.2% in the company, while Quadria owns 14.9%, with the remainder held by other investors and the ESOP pool. Quadria had acquired the stake in 2021 at a valuation of $800 million.

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Encube Ethicals Stake Sale on Hold, IPO Likely by 2027Agencies

Bidders’ valuation of $1.5-1.7 b failed to match the $2b sought by promoters, investors

A consortium led by Warburg Pincus and Abu Dhabi sovereign wealth fund Mubadala Investment Company had emerged as the frontrunner to buy up to a 74% stake in the company, ET reported last month.


Quadria had appointed JPMorgan to run the sale process.
Encube is a generics-focused pharmaceutical contract manufacturer known for brands such as Soframycin. Founded in 1998, Encube specialises in topical formulations and has built a strong portfolio spanning creams, gels, and ointments catering to dermatology and reproductive healthcare. In 2021, the company entered the consumer healthcare space by acquiring brands such as Soframycin, Sofradex, Sofracort, and Soframycin-Tulle from Sanofi for India and Sri Lanka in a deal worth around ₹125 crore.

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RCI Hospitality Holdings, Inc. (RICK) Q4 2025 Earnings Call Transcript

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OneWater Marine Inc. (ONEW) Q1 2026 Earnings Call Transcript

Unknown Executive

Greetings. Gary Fishman is having some technical difficulties. This is Bradley. I just wanted to say welcome to the RCI Hospitality Holdings Fourth Quarter and Year-end Earnings Conference Call. My name is Bradley Chhay.

You can find the company’s presentation on the RCI website. Go to Investor Relations section. All the links are on the top of the page. Please turn to Slide 2 of our presentation. Our speakers today are Travis Reese, Interim President and CEO; and Albert Molina, Interim CFO.

Please turn to Slide 3. RCI is making this call exclusively on X Spaces. To ask a question, you will need to join the Space with a mobile device. To listen only, you can join the space on a personal computer. At this time, all participants are on listen-only mode. A Q&A session will follow after the call. The conference is being recorded.

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Please turn to Page 4. I want to remind everyone of our safe harbor statement. You may hear or see forward-looking statements that involve risks and uncertainties. Actual results may differ materially from those currently anticipated. We disclaim any obligation to update information disclosed in this call as a result of developments that occur afterwards.

Please turn to Page 5. I also direct you to the explanation of RICK’s non-GAAP financial measures. Now I’m pleased to introduce Travis Reese, Interim President and CEO. Take it away, Travis.

Travis Reese
Interim President, CEO, Secretary & Chairman

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Thank you, Bradley. Thank you all for joining us. Please turn to Slide 6. I’m pleased to report that we filed our 10-K today and announced our

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Haidilao robot goes out of control during dance at California restaurant

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Haidilao robot goes out of control during dance at California restaurant

Bizarre footage has captured the chaotic moment a service robot appeared to spin out of control at a restaurant near San Jose, California, violently striking a customer’s food and tableware without warning before abruptly breaking into a series of erratic dance moves. 

The wild incident was captured in a viral video in Cupertino at a Haidilao hot pot location, a chain known for integrating artificial intelligence and robotic technology to help streamline operations, including delivering food to tables.

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In the video, the robot appeared to begin a dance routine near diners before suddenly pounding a neighboring table, sending tableware, chopsticks and condiments flying off the surface.

Staff members were then seen struggling to restrain the uncontrollable humanoid as it continued to move with even greater energy, appearing to hype up the crowd with its wild gestures. 

GRUBHUB LAUNCHES FIRST-EVER COMMERCIAL DRONE FOOD DELIVERY SERVICE IN NEW JERSEY

a robot slams table, sending chopsticks flying

A robot goes out of control at a hot pot restaurant in California. (@meooow via Storyful / Fox News)

The robot carried on for another minute with a condiment-stained hand as it displayed a cheerful expression.  

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The restaurant reportedly said the robot’s sudden attack on the dining space was caused by human error and was not a programming malfunction. The bot simply appeared too close to the table when it began its entertainment routine.

DELL WORKFORCE SHRINKS BY 10% FOR THIRD CONSECUTIVE YEAR

a robot slams table, sending chopsticks flying

A serving robot at a hot pot Haidilao location goes out of control near San Jose, California. (@meooow via Storyful / Fox News)

“In this case, the robot was brought closer to a dining table at a guest’s request, which is not its typical operating setting,” Haidilao said in a statement, NBC reported. “The limited space affected its movement during the performance.”

The robots, which are more widespread in China than overseas, have been used by the Beijing-based company for years.

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robot serving food

A Keenon Robotics Co. smart delivery robot moves through a Haidilao hotpot restaurant, operated by Haidilao International Holding Ltd., in Shanghai, China, on Wednesday, April 7, 2021.  (Qilai Shen/Bloomberg via Getty Images / Fox News)

GET FOX BUSINESS ON THE GO BY CLICKING HERE

In 2022, the tech-forward dining chain launched its first smart restaurant worldwide in Beijing, featuring tools such as an intelligent kitchen management system, automatic broth-mixing machines, and robot servers.  

Ticker Security Last Change Change %
HDALF HAIDILAO INTERNATIONAL HOLDING LTD. 2.04 -0.10 -4.67%

FOX Business reached out to Haidilao for more information.

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Sebi may allow FPIs to settle net value of cash market trades

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Sebi may allow FPIs to settle net value of cash market trades
Mumbai: The Securities and Exchange Board of India (Sebi) would take up a slew of proposals at its Monday board meeting, including one that allows foreign portfolio investors (FPIs) to settle the net value of their cash market trades instead of gross transactions. This seeks to slash costs and encourage overseas commitments amid record outflows.

Sebi is also likely to review the ‘fit and proper’ criteria for market intermediaries, such as stockbrokers, people in the know told ET. The review pertains to disqualification norms for key managerial persons and directors.

At present, individuals in key roles face automatic disqualification if an FIR or charge sheet is filed in an economic offence case. The regulator intends to scrap this automatic trigger, offering relief to executives facing allegations that are yet to be proven in court.

“Currently, mere filing of a criminal complaint triggers disqualification for key personnel, even before any guilt is established,” said Aditya Joby, senior associate at Joby Mathew & Associates. “This can unfairly damage careers and livelihoods. Moving to conviction-stage disqualification better reflects the presumption of innocence in Indian law. The challenge will be how this interacts with the proposed Securities Market Code and delays in Sebi’s special court, which can still affect individuals in the interim.”

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The regulator also plans to ease rules for alternative investment funds (AIFs) seeking to wind up schemes and surrender registration, helping funds stuck due to unresolved legal or tax issues.


“Sebi’s proposal to allow netting will ease liquidity pressures for FPIs and reduce forex costs, particularly on days where securities have to be bought and sold for rebalancing purposes,” said Rajesh Gandhi, partner at Deloitte. ” This is another step taken by Sebi to ease norms for FPIs and provide regulatory ease to enable greater flow of capital to India.”
At present, FPIs are required to trade on a delivery basis, meaning transactions must result in the actual exchange of securities and cash, with no netting or same-day offset. All trades are settled on a gross basis through custodians, requiring full pay-in for both buys and sells. For instance, an FPI buying shares of A worth ₹100 crore and selling an equal amount of shares of B must still fund the purchase and deliver the securities before receiving cash and shares in settlement.

Sebi noted that this pay-in obligation of ₹100 crore leaves the FPI underinvested for at least a day, as funds cannot be netted against sale proceeds.

Dhaval Jariwala, partner at P N D J & Associates, added that netting would cut FPI funding costs with minimal operational challenges. FPIs withdrew over ₹71,746 crore from Indian equities this month (up to March 17), according to ETIG data.

At the meeting, the Sebi board will also discuss a proposal to allow InvITs (Infrastructure investment trusts) to continue holding investments in SPVs (special purpose vehicles) after a project’s concession period ends, widen the pool of liquid mutual funds for parking surplus funds, and permit privately listed InvITs to invest up to 10% of assets in under-construction or greenfield projects.

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The regulator may also reduce the minimum investment in social impact funds from ₹2 lakh to ₹1,000 to encourage small investors to back social projects.

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Hints, Answer and Strategies for Puzzle #1735 on March 20, 2026

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Nancy Guthrie

The New York Times Wordle puzzle for Friday, March 20, 2026 — Puzzle No. 1735 — challenged players with a five-letter word that evoked relief in a barren landscape, earning praise for its thematic elegance and moderate difficulty.

Released at midnight Eastern time on nytimes.com/games/wordle and the NYT Games app, today’s Wordle featured the answer **OASIS**. The noun refers to a fertile spot in a desert providing water and vegetation, or metaphorically, a place of refuge amid hardship.

Wordle players receive six attempts to guess the secret five-letter word, with color feedback: green for correct letter and position, yellow for correct letter in wrong position, and gray for absent letters. The puzzle resets daily, and streaks encourage consistent play.

### Progressive Hints for Today’s Puzzle

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For solvers preferring to crack it independently, here are layered clues:

– It contains three vowels and two consonants.
– The word starts with O.
– It has one repeated letter (the same vowel appears twice).
– Think of a desert feature that offers water and shade.
– It’s commonly used figuratively for something comforting in a tough situation, like a calm break in chaos.

Community feedback on forums and social media rated the puzzle around average to slightly above average difficulty. Many solved it in 4-5 guesses, with average attempts at about 5 per NYT data. Testers found it “very challenging” in some reviews, though starter words often revealed key vowels early.

### Full Answer and Breakdown

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**Today’s Wordle answer: OASIS**

– Position 1: O (green early for many)
– Position 2: A
– Position 3: S
– Position 4: I
– Position 5: S (repeated S at end)

No uncommon letters tripped players; the double S and vowel-heavy structure made it accessible once vowels locked in.

### Strategies to Solve Wordle Efficiently

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Wordle’s enduring appeal lies in its simplicity and strategic depth. Experts and top solvers recommend these approaches:

1. **Strong openers**: Begin with words rich in common vowels (A, E, I, O, U) and frequent consonants (R, S, T, L, N). Popular starters include ADIEU, AUDIO, RAISE, SLATE, CRANE or TRACE. Today’s puzzle rewarded vowel-focused guesses like AUDIO or ARISING.

2. **Second guess optimization**: Use the first guess’s feedback to maximize information. If green/yellow letters emerge, incorporate them while testing new common letters. Avoid repeating eliminated grays.

3. **Position awareness**: Green letters fix positions; yellows need repositioning. Eliminate impossible placements quickly.

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4. **Hard mode consideration**: For added challenge (optional in settings), reuse confirmed letters in subsequent guesses. It sharpens logic but increases difficulty.

5. **Avoid rare words early**: Skip obscure starters; focus on high-frequency letters per computational analyses (e.g., from Wordle solver bots).

6. **Streak protection**: If stuck, note possible words without guessing recklessly. Many use paper or notes for tracking.

Today’s puzzle exemplified good design: common word, fair letter distribution, no obscure meanings. It avoided traps like plurals or past tenses that sometimes mislead.

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### Player Reactions and Community Insights

On Reddit’s r/wordle and X, solvers shared grids showing 3-6 guess solves. One user posted a lucky 3-guess win starting with PARSE → BASIL → OASIS. Others noted the repeated S caught them off-guard after vowel tests.

The puzzle’s desert theme resonated amid spring discussions of renewal and escape. Some linked it metaphorically to finding calm in busy lives or global events.

Wordle, created by Josh Wardle and acquired by The New York Times in 2022, remains free (with optional subscription for ad-free play and archives). It spawns variants like Quordle, Sedecordle and Worldle, but the original daily ritual endures.

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For those who missed it or want practice, the archive lets subscribers replay past puzzles. Puzzle #1736 arrives at midnight ET on March 21.

With consistent daily engagement, Wordle sharpens vocabulary, pattern recognition and persistence — small wins that build satisfying streaks.

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Hall of fame honour for 20 trailblazers

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Hall of fame honour for 20 trailblazers

The accomplished women were inducted into the WA Women’s Hall of Fame on the week of International Women’s Day.

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Why Labour’s Brexit focus has shifted from Leavers to Remainers

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Why Labour's Brexit focus has shifted from Leavers to Remainers

Although on Tuesday Reeves, in contrast, stressed that the red lines set out in Labour’s manifesto still stand, the chancellor has now clearly signalled a shift. She indicated in her Mais lecture that, wherever it was in Britain’s interest to do so, the government wants to align the UK’s regulatory regime with that of the EU in more areas.

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January new home sales plunge to the slowest pace since 2022

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January new home sales plunge to the slowest pace since 2022

Blaine, Minnesota. New homes starting at a half million dollars in Lexington Waters are high efficiency homes and are HOA Maintained. 

Michael Siluk | UCG | Universal Images Group | Getty Images

Sales of newly built homes in January dropped 17.6% month over month to a seasonally adjusted, annualized pace of 587,000 units, according to the U.S. Census Bureau. That is the slowest pace since 2022.

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Housing analysts had been expecting a much smaller decline.

Sales were also 11.3% lower than in January 2025, according to the U.S. Census, which is still delayed in its reporting due to last year’s government shutdown. December sales were also revised lower.

This count is based on signed contracts, so people who were out shopping when mortgage rates were lower than they are today. The average rate on the 30-year fixed loan hovered between 6% and 6.2% during January, according to Mortgage News Daily. It is currently at 6.36%.

As a result, the inventory of homes for sale rose to a 9.7-month supply, up from eight months in December, according to the U.S. Census. That is 7.8% higher than January 2025.

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More supply and less demand led builders to drop prices. The median price of a home sold in January was $400,500, the agency said, a decline of 6.8% year over year. Prices for existing homes are still flat nationally, but builders report increasing incentives to get buyers in the door.

Data from March does not appear to be any better. An estimated 37% of builders cut prices in March, an increase from February’s 36%, according to the National Association of Home Builders.

Sales were lower across the nation, but they dropped the most in the Northeast and Midwest, where rough winter weather could have had an impact. However, sales were down nearly 22% from December in the West, where weather would not have played a part.

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Azamian, Tarsus Pharmaceuticals CEO, sells $2.36m in stock

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Azamian, Tarsus Pharmaceuticals CEO, sells $2.36m in stock

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FedEx (FDX) Q3 2026 earnings

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FedEx (FDX) Q3 2026 earnings

Rear view of FedEx delivery truck with logo parked on city street, Dogpatch Neighborhood, San Francisco, California, February 25, 2026.

Smith Collection/gado | Archive Photos | Getty Images

FedEx on Thursday reported strong fiscal third-quarter results that beat Wall Street’s expectations.

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The company also raised its guidance for fiscal 2026, projecting revenue growth of 6% to 6.5% compared with analyst estimates of up 5.6%.

Shares of FedEx rose roughly 9% in extended trading.

Here’s how the company performed in the fiscal third quarter, compared with what analysts were expecting, according to LSEG:

  • Earnings per share: $5.25 adjusted vs. $4.09 expected
  • Revenue: $24 billion vs. $23.43 billion

For the quarter, FedEx reported adjusted operating income of $1.68 billion, beating estimates of $1.39 billion. It reported net income of $1.06 billion, or $4.41 a share, up from $909 million, or $3.76 a share, a year ago. Adjusted for spin-off costs and other one-time items, FedEx reported EPS of $5.25.

The company also raised its fiscal 2026 adjusted EPS expectations, now projecting earnings of $19.30 to $20.10 per share compared with previous guidance of between $17.80 and $19 a share.

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“Team FedEx delivered another quarter of strong financial results and excellent service for our customers, powered by disciplined operational execution, the resilience of our global network, and the accelerating impact of our advanced digital solutions,” CEO Raj Subramaniam said in a statement.

The company previously said it expected roughly $1 billion in cost reductions from its “Network 2.0” initiative, which is focused on optimizing efficiency of its package processes by leveraging automation and artificial intelligence. FedEx now expects those savings to exceed $1 billion.

FedEx said its freight business, FedEx Freight, remains on track to be spun off into a separate publicly traded company on June 1.

Subramaniam said on a call with analysts that the company expects “modest” headwinds from disruptions from the Iran war and that the Middle East is a “relatively small part” of total revenue.

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