Technology
Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M
A company that claims its tech can “revolutionize” emergency calls has raised $27 million in a Series B round led by Andreessen Horowitz.
The company, Prepared, enables 911 dispatchers to get a caller’s real-time GPS location if their phone supports it. Via Prepared, dispatchers can also receive and respond to texts and images, and — on iPhones with Apple’s Emergency SOS Live Video feature — answer a video call.
Prepared co-founder and CEO Michael Chime claims that the platform can give operators valuable context they wouldn’t otherwise have.
“The goal of our technology is to reduce the burden of each individual call so that emergency response can move faster,” Chime told TechCrunch. “If we can save even a few seconds on a given 911 call, we want to do that.”
Nationwide, a number of 911 centers are landline-bound, struggle to locate callers, and can’t process SMS or photos. That’s despite a two-decades-old effort, Next Generation 911 (NG911), to modernize the more than 5,500 emergency call centers in the U.S.
NG911 is internet-based, and capable of receiving multimedia and more accurate caller info. However, deployments have only reached about 56.2% of the U.S., according to consulting firm Frost & Sullivan.
Launched by Chime, Dylan Gleicher, and Neal Soni in 2019, Prepared initially focused on a single type of emergency response: school shootings. The trio, who grew up near the sites of devastating school shootings, including Sandy Hook Elementary, dropped out of Yale together to build a public safety app for school administrators.
A year in, Chime, Gleicher, and Soni realized there was a larger customer segment — 911 call centers — that could benefit from Prepared’s tech. So they pivoted the company.
Today, Prepared offers a web-based platform that shows dispatchers a running transcript of calls. It uses AI to pull out potential items of importance, like addresses and descriptions of emergencies, even translating texts for dispatchers where necessary.
Prepared recently launched a tool that lets dispatchers chat with a Spanish speaker using an AI-generated voice. Prepared transcribes and translates the dispatcher’s speech, and then reads the translation aloud over the phone; Chime claims that this can reduce the need to conference with a third-party translator, which is the typical procedure with non-English callers.
“With a growing non-English speaking population, especially in larger cities, this has been a high-priority request from agencies,” he added, “which otherwise depend on language translators that can sometimes take several minutes to join a call after a request.”
Minutes shaved off an emergency response could make a difference. According to U.S. regulators, thousands of lives could be saved each year by reducing 911 response times by just a minute.
But AI translation and Prepared’s other AI-powered features also come with risks. AI often gets summaries wrong. And it’s been found to transcribe speech from some speakers more accurately than others. One recent study showed that speech recognition systems from leading tech companies were twice as likely to incorrectly transcribe audio from Black speakers compared to white speakers.
Chime notes that Prepared’s AI features are optional — the company’s video, GPS location, and texting capabilities are free for 911 centers. But he also argues that, on the whole, AI can help process dispatcher calls faster and more accurately.
“We have pioneered the use of AI in public safety to synthesize data and make it actionable,” he said. “Prepared’s summarizer allows dispatchers to read short AI-generated summaries of incidents rather than listening to minutes of call audio or reading lengthy notes. And we believe that our translation feature will prove crucial in enhancing accessibility for Spanish speakers while simultaneously improving response times for Spanish-speaking calls.”
Prepared, which has deals with close to 1,000 public safety agencies across 49 states, plans to put the cash from the Series B toward product R&D and go-to-market efforts. Prepared will also step up hiring, with the goal of adding 20 staffers to its 50-person, New York-based workforce by the end of the year.
“We’ve only just tapped the surface when it comes to the potential of unlocking critical citizen data,” Chime said. “We’re moving toward a world where Prepared as a platform connects and optimizes the end-to-end workflow from the second a call comes in to when a field responder is on scene.”
First Round Capital, M13, and undisclosed angel investors also participated in Prepared’s Series B. It brings the company’s total raised to $57 million.
Technology
Google’s claim of quantum supremacy has been completely smashed
In 2019, Google claimed that its Sycamore quantum computer could perform calculations that would take even the world’s most powerful classical supercomputer 10,000 years to complete – but now it seems that a non-quantum computer crunches the numbers several times faster than Google’s machine, and uses less energy doing so.
Quantum computers have the potential to carry out some kinds of calculations vastly more quickly than classical computers, but are still in their infancy. Google announced in 2019 that Sycamore had achieved “quantum supremacy” – the point at which a quantum computer can…
Servers computers
Dell PowerEdge R630 Rack Server – Overview, Specifications, Benefits & Uses
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Technology
Razer’s vibrating Project Esther cushion is a real product
Razer comes out with wacky concepts every year — it’s hard to forget about the RGB-ridden Project Hazel face mask — but its recent Project Esther is turning into a real product. It’s called Freyja, and Razer says it’s the world’s first HD haptics gaming cushion. While not exactly a market that’s popping off, if there’s any company to sail into uncharted waters with haptics, it’s Razer.
We’ve seen attempts from Razer in the past to bring haptics to your back and butt, but Freyja looks much more practical than a full chair like the Enki Pro HyperSense. It’s a cushion that fits over most chairs with a tall back, including both Razer and non-Razer options. It needs power, but Razer has built a single-cable solution for Freyja with a quick-release connection so you don’t have to worry about pulling down your setup if you roll over the cable in the wrong way.
The cushion is sliced up into 16 zones, each of which can activate individually depending on what you’re doing. In games, Razer says Freyja will support some native integrations, where the haptics are designed specifically for the game. In other titles, the cushion will still work by simulating haptics based off of game audio, using sound direction and distance to create the effect. And, if you have other devices with Razer Sensa haptics, they’ll work together.
Gaming is the focus, but the haptics will work with just about any audio. You can get haptic feedback in a movie or music, for example, or the sensation of a live concert if you’re watching a stream of one. It’s hard to say how accurate the feedback will be, especially when it’s based solely off of audio. As we saw with Razer’s vibrating Kraken HyperSense headset, the sensation isn’t always consistent. Different forms of media mix audio in different ways, so some forms of media will be more extreme with the haptics while others will be more subtle.
If you’re interested in the Freyja, you can pick it up now, assuming you can stomach its steep price of $300.
The cushion was announced as part of RazerCon, and Razer shared several other announcements at the event. It showcased the recently released Black Widow V4 Pro 75% Wireless, and it also announced the Kraken V4 Pro headset and Razer’s first laptop cooling pad, which promises to reduce temperatures by up to 18%.
Servers computers
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Technology
The PS5 Pro is now up for pre-order at PlayStation Direct
Sony‘s super limited and super cool PS5 Pro 30th Anniversary bundle may be gone but you can still pre-order the regular PS5 Pro, so it’s not a total loss. Sure, it’s not going to strike a chord with your nostalgia like the PS1-style colors would, but you still get an upgraded console. Sony officially announced the PS5 Pro earlier this month, noting that it would go up for pre-orders on September 26. Right on time, the console went up for pre-order on PlayStation Direct, alongside the 30th Anniversary bundle.
While the latter sold out in mere minutes or seconds, the standard PS5 Pro without all the goodies is still available. The sad part is that a fair number of the bundles seem to have been scooped up by scalpers. Which is par for the course with these devices. Luckily, scalper attention seems to have been solely focused on the bundle for the markup opportunity. That being said we wouldn’t wait too long for a PS5 Pro pre-order if you want one to keep. As there’s no telling how much stock Sony actually has.
The PS5 Pro is only available to pre-order from PlayStation Direct for now
If you want to secure your PS5 Pro, there’s one place to get it right now. That’s Sony’s official PlayStation Direct online store for all things PlayStation. It’ll be this way for the immediate future as well. For example, Best Buy will eventually have pre-orders available, but not until October 10. So if you want to go through Best Buy, you have another two weeks to wait.
Amazon doesn’t have the PS5 Pro listed for pre-order at all. Not even a banner that we could find that lists a future date. So for now, you have to get it directly through Sony. As mentioned, however, you can still add the pre-orders to your cart. So for the moment, Sony does have stock. You will, however, need to sign in with your PlayStation account to make the purchase.
Units ship out on November 7
Whether you’ve placed your pre-order already or not, there are still several weeks to wait before you get your hands on that shiny new console. Sony confirmed they’ll ship out on November 7.
Best Buy has the same date listed as well, as does Walmart. Sony’s PS5 Pro is really just a mid-gen refresh of the console but it does provide some tangible upgrades. For starters, it comes with 2TB of internal storage. That’s a huge step up for game storage. Especially if you factor in using the expandable SSD slot as well. Another big change is the ability to hit more consistent frame rates without sacrificing the graphics quality.
On the regular PS5, you have to choose between performance mode or quality mode. You can’t really have both. Sony’s PS5 Pro retails for $699.99 and is available for pre-order now.
Technology
The history of overhyped tech, and a new graphic novel from Charles Burns
New releases in fiction, nonfiction and comics that caught our attention.
Richard Powers’ Playground is a novel of contrasts: the vast unknown of Earth’s oceans, a place of constant discovery and marvelous creatures that seem always to be at play, versus technological advancement and the rise of AI; the unlikely friendship between a young poet and a boy whose life revolves around coding; a remote island with a tiny population still feeling the effects of a history of exploitation, and the tech elites who envision it as the stepping stone to their own utopia.
Through the perspectives of four characters who have been brought together on Makatea, an atoll in the South Pacific, Playground explores friendship, play, the wonders of the natural world and humanity in the age of artificial intelligence. Powers’ writing is beautiful, and Playground promises to leave you with a lot to think about.
The Long History of the Future: Why Tomorrow’s Technology Still Isn’t Here is a surprisingly entertaining look at the failed promises of technologies long touted to be on the horizon, and the grand ambitions of the innovators behind them. Tech and science journalist Nicole Kobie takes us on a journey through the decades to trace the roots of some of the biggest ideas that never quite came to fruition in the way it was once projected they would — flying cars, the hyperloop, robots that can actually do all of our chores for us, etc. Kobie offers a witty analysis and a lot of rich anecdotes, making for a really informative deep dive that’s also pretty fun to read.
It’s a big week for anyone who’s been waiting years for an English-language release of Charles Burns’ Dédales — Final Cut, as the English version is called, is here. Final Cut follows a group of friends who, led by aspiring filmmaker Brian, set out to make a sci-fi horror movie in the vein of Invasion of the Body Snatchers, Brian’s favorite movie. But obsession takes hold of Brian in a nightmare blend of romantic longing (for the film’s star, Laurie) and artistic creativity that has gone too far, and things take a turn for the dark and disturbing. As is characteristic for Burns, Final Cut is surreal and unsettling, made all the more impactful by his crisp illustrations. In some ways it feels like a spiritual successor to Black Hole, and I expect this to be one of those works I keep coming back to.
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