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Publishing technology investment helped DMG Media digital focus

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Publishing technology investment helped DMG Media digital focus

Failing publishing technology put daily print deadlines at risk at a major Dutch/Belgium media house, wasting time and resources better spent on its digital transition. But when DPG Media invested in new technology it not only streamlined its production process but also saw digital advertising revenue skyrocket. 

DPG Media – which has more than 120 titles including newspapers and magazines – faced frequent software crashes while building and designing pages using a long-established print publishing software provider as part of its tech stack. 

These failures put a serious strain on the group’s core print operation, which serves 1.2m daily print subscribers in the week and 1.6m on a Saturday across a network of titles. 

Erik Louwes, programme manager at DPG Media, said the group was reliant on its expert IT team and staff working overtime to keep things functional after “the whole system crashed”.  

“We just had to hope that it would work again… and that we’d be on time for the printing press,” he said. “It was horrible… sometimes I called my publisher and said: ‘I’m not sure we’ll have newspapers for tomorrow morning.’”  

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DPG Media needed to find an integrated print and digital publishing system which worked and opted for Qonqord, which offers a modular platform that aims to optimise content creation and publishing processes. Netherlands-based Qonqord announced a major expansion into the UK market earlier this year with the acquisition of Evolved Media.

For DPG Media, this modular approach meant it could keep its existing tech solutions that were working, while switching to Qonqord and WoodWing’s modular approach for planning, workflow and digital asset management and Adobe InDesign for page building and design.

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WoodWing Studio and WoodWing Assets are two of the solutions offered by Qonqord. Studio allows editors to create content in a media-neutral editor drawing in images, video and illustrations from the WoodWing digital assets management system. The studio allows editors to publish easily from one platform to website, Facebook, Instagram and apps. It is also integrated with Adobe Indesign allowing print pages to be quickly created using pre-set templates.

The new system has delivered significant efficiency gains across DPG Media’s newspaper and magazine titles and also in the digital production process.

DPG Media’s Flanders-based market leader Het Laatste Nieuws 

Digital advertising revenue up 250% in five years

Since partnering with Qonqord five years ago, DPG Media has had a reliable and streamlined print process, allowing it to focus on making digital pay through a mix of subscriptions and premium paywalls across its newspaper and magazine titles. 

Louwes said: “When you have a good print system that works, then you’re able to have more focus on digital. We are able to produce the newspaper more efficiently, with fewer people, and that’s very important for the future of our publishing house.” 

In the five years to 2023 (the latest available annual figures), DPG Media’s digital advertising turnover grew by 250% to €207m, which the group, headquartered in Antwerp, puts partly down to the growth of its own platform for advertisers: DPG Network.  

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DPG Media reported total revenues of €1.7bn in 2023. Digital subscriptions were up 10% to €176m, making up for print decline. Reader revenue for the year totalled €859m, with 2.9m subscribers across print and digital. The group also offers TV, radio and streaming services. 

Mainting print affordability and quality is key

In the Netherlands, there is still a strong tradition of people subscribing to a print newspaper, while in Belgium single copy sales are more prevalent. Both, like everywhere, are seeing digital news consumption increasing in the face of declining print circulations. 

“We have to make that transition to digital and everybody understands it and wants to do it,” said Louwes. “WoodWing and Qonqord understand that… and they want to help.” 

The group has shifted its focus to creating more “digital value” for consumers, DPG Media chief executive Erik Roddenhof said in a release accompanying its 2023 annual report. 

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“Digital value creation starts with the consumer,” he said. “A consumer who comes more often and stays with us longer is more willing to become a subscriber. We need to offer even more value to consumers.”  

But while “digitalisation” is the group’s “key objective”, according to Roddenhof, he said “a lot is being done to maintain the quality and affordability of our traditional media outlets”. The group’s flagship national daily De Volkskrant has a circulation of more than 337,000, while regional tabloid daily AD, which covers Rotterdamm, puts out 349,000 copies a day. In 2021, De Volkskrant was named the world’s best designed newspaper, beating competition from the New York Times, Washington Post and Die Zeit. 

Stories need to be edited just once, for digital and print

One of the major changes DPG Media is looking to make as part of its digital transition is to shift focus from print to digital in terms of editing content. The current process sees stories published online with some editing, before being fully edited again for the print newspaper.  

“We want to change that,” said Louwes. “The editing has to be for digital [first], and then you don’t need to have editing for print. Right now we have double work – we’ll do the editing for digital very quickly, and not good enough, and then we have a lot of editors to make it perfect for the newspaper.  

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“We have to swap that so the editing at the beginning of the content process is perfect, and then we’ll have a lot of stories for the newspaper. And with those good stories, which they won’t need to edit [again], the team will make the newspaper.” 

For Louwes, himself a former journalist, it’s the stories that are the key to success, not the format. “The journalism is the most important thing we have to do and… it has to be distinct from other [news] websites,” he said. “You have to be the best in journalism.  

“And yes it differs when it’s for the [print] newspaper, because the subscription earns much more money, but for digital it’s always important to have better journalism that people want to pay for. We have to be better and quicker than other news sites.” 

For DPG Media, the transition to digital isn’t simply a way to boost earnings, it’s existential – it’s about future-proofing the business against the long-forecast demise of print. Despite print still making up a sizeable chunk of the group’s annual revenue, Louwes admits: “I think there will be a time that we don’t print newspapers, but I’m not sure when.”  

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He said the act of reading a printed newspaper compared to a news website was different, not only as a physical experience but in the round-up versus rolling news coverage approach. “When you close a news website, you’re worried and think ‘I’m missing out on news’, but when you read the newspaper, you think ‘I’m up-to-date’,” he said.  

But there’s also an undeniably romantic idea to print that still lingers. 

“Every morning a subscriber gets their newspaper and there’s nothing else but tea or coffee on the table when they start their day. That’s so unique… I think people like to have it,” said Louwes. “I hope it is a long time [before print is dead].” 

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‘Doomsday’ Glacier Is Set to Melt Faster

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‘Doomsday’ Glacier Is Set to Melt Faster

Tidal action on the underside of the Thwaites Glacier in the Antarctic will “inexorably” accelerate melting this century, according to new research by British and American scientists. The researchers warn the faster melting could destabilize the entire West Antarctic ice sheet, leading to its eventual collapse.

The massive glacier—which is roughly the size of Florida—is of particular interest to scientists because of the rapid speed at which it is changing and the impact its loss would have on sea levels (the reason for its “Doomsday” moniker). It also acts as an anchor holding back the West Antarctic ice sheet.

Warmed ocean water melts doomsday glacier faster
Yasin Demirci—Anadolu/Getty Images

More than 2 kilometers (1.2 miles) thick in places, Thwaites has been likened to a cork in a bottle. Were it to collapse, sea levels would rise by 65 centimeters (26 inches). That’s already a significant amount, given oceans are currently rising 4.6 millimeters a year. But if it led to the eventual loss of the entire ice sheet, sea levels would rise 3.3 meters.

While some computer models suggest reductions in greenhouse gas emissions under the 2015 Paris Agreement may mitigate the glacier’s retreat, the outlook for the glacier remains “grim,” according to a report by the International Thwaites Glacier Collaboration (ITGC), a project that includes researchers from the British Antarctic Survey, the U.S. National Science Foundation and the U.K.’s Natural Environment Research Council.

Thwaites has been retreating for more than 80 years but that process has accelerated in the past 30, Rob Larter, a marine geophysicist who contributed to the research, said in a news release. “Our findings indicate it is set to retreat further and faster.” Other dynamics that aren’t currently incorporated into large-scale models could speed up its demise, the new research shows. 

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Using a torpedo-shaped robot, scientists determined that the underside of Thwaites is insulated by a thin layer of cold water. However, in areas where the parts of the glacier lift off the seabed and the ice begins to float, tidal action is pumping warmer sea water, at high pressure, as far as 10 kilometers under the ice. The process is disrupting that insulating layer and will likely significantly speed up how fast the grounding zone—the area where the glacier sits on the seabed—retreats.

A similar process has been observed on glaciers in Greenland.

The group also flagged a worst-case scenario in which 100-meter-or-higher ice cliffs at the front of Thwaites are formed and then rapidly calve off icebergs, causing runaway glacial retreat that could raise sea levels by tens of centimeters in this century. However, the researchers said it’s too early to know if such scenarios are likely.

A key unanswered question is whether the loss of Thwaites Glacier is already irreversible. Heavy snowfalls, for example, regularly occur in the Antarctic and help replenish ice loss, Michelle Maclennan, a climate scientist with the University of Colorado at Boulder, explained during a news briefing. “The problem though is that we have this imbalance: There is more ice loss occurring than snowfall can compensate for,” she said. 

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Increased moisture in the planet’s atmosphere, caused by global warming evaporating ocean waters, could result in more Antarctic snow—at least for a while. At a certain point, though, that’s expected to switch over to rain and surface melting on the ice, creating a situation where the glacier is melting from above and below. How fast that happens depends in part on nations’ progress to slow climate change.

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David Lammy seeks emergency boost to aid cash to offset rising cost of migrant hotels

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Britain’s foreign secretary David Lammy is pushing for an emergency top-up to development spending as ballooning costs of supporting asylum seekers threaten to drain overseas aid to its lowest level since 2007.

The UK government spent £4.3bn hosting asylum seekers and refugees in Britain in the last financial year, more than a quarter of its £15.4bn overseas aid budget, according to official data. This more than consumed the £2.5bn increases in the aid budget scheduled between 2022 and 2024 by former Conservative chancellor Jeremy Hunt.

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People familiar with Lammy’s thinking say he fears that if Rachel Reeves, the chancellor, resists calls to at least match Hunt’s offer, the aid budget will be further eviscerated, undermining the government’s ambitions on the global stage.

Currently, the housing of asylum seekers in hotels is controlled by the Home Office but largely paid for out of the aid budget, a set-up introduced in 2010 when spending on the programme was relatively modest.

In the longer term, development agencies and some Foreign Office officials want the costs capped or paid for by the Home Office itself.

However, such a move would be politically fraught, the people said, as it would require billions of pounds of extra funding for the Home Office at a time the government is preparing widespread cuts across departments.

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Sir Keir Starmer, the prime minister, is due to attend a string of upcoming international events, starting with the UN general assembly this month, then a Commonwealth summit in Samoa, a G20 meeting in Brazil, and COP-29 climate talks in Azerbaijan later this autumn.

International partners will be looking at these meetings for signs that the change of government in the UK marks a change in direction on development.

Britain’s leading role was eroded by Rishi Sunak after he cut the previously ringfenced spending from 0.7 per cent of gross national income to 0.5 per cent when he was chancellor in 2020.

“When he turns up at the UN next week and the G20 and COP a few weeks later, the PM has a unique opportunity to reintroduce the UK under Labour as a trustworthy partner that sees the opportunity of rebooting and reinvesting in a reformed fairer international financial system,” said Jamie Drummond, co-founder of aid advocacy group One.

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“But to be that trusted partner you need to be an intentional investor — not an accidental cutter.”

Speaking on Tuesday in a speech outlining UK ambitions to regain a leading role in the global response to climate change, Lammy said the government wanted to get back to spending 0.7 per cent of GNI on overseas aid but that it could not be done overnight.   

“Part of the reason the funding has not been there is because climate has driven a migration crisis,” he said. “We have ended up in this place where we made a choice to spend development aid on housing people across the country and having a huge accommodation and hotel bill as a consequence,” he said.

Under OECD rules, some money spent in-country on support for refugees and asylum seekers can be classified as aid because it constitutes a form of humanitarian assistance.

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But the amount the UK has been spending on refugees from its aid budget has shot up from an average of £20mn a year between 2009-2013 to £4.3bn last year, far more than any other OECD donor country, according to Bond, the network of NGOs working in international development.

Spending per refugee from the aid budget has also risen from an average of £1,000 a year in 2009-2013 to around £21,500 in 2021, largely as a result of the use of hotels to accommodate asylum seekers.

The Independent Commission for Aid Impact watchdog argues that the Home Office has had little incentive to manage the funds carefully because they come from a different department’s budget.

In her July 29 speech outlining the dire fiscal straits that Labour inherited from the previous Conservative government, Reeves projected the cost of the asylum system would rise to £6.4bn this year.

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Labour was hoping to cut this by at least £800mn, she said, by ending plans to deport migrants to Rwanda. A Home Office official said the government was also ensuring that asylum claims were dealt with faster and those ineligible deported quickly.

But the Foreign Office projects that on current trends, overseas aid as a proportion of UK income (when asylum costs are factored in) will drop to 0.35 per cent of national income by 2028.

Without emergency funding to plug the immediate cost of housing tens of thousands of migrants in hotels, that will happen as soon as this year, according to Bond, bringing overseas aid levels to their lowest as a proportion of national income, since 2007.

The Foreign, Commonwealth and Development Office said: “The UK’s future [official development assistance] budget will be announced at the Budget. We would not comment on speculation.”

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AI translation now ‘good enough’ for Economist to deploy

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AI translation now 'good enough' for Economist to deploy

The Economist has deployed AI-translated content on its budget-friendly “snack-sized” app Espresso after deciding the technology had reached the “good enough” mark.

Ludwig Siegele, senior editor for AI initiatives at The Economist, told Press Gazette that AI translation will never be a “solved problem”, especially in journalism because it is difficult to translate well due to its cultural specificities.

However he said it has reached the point where it is good enough to have introduced AI-powered, in-app translations in French, German, Mandarin and Spanish on The Economist’s “bite-sized”, cut-price app Espresso (which has just over 20,000 subscribers).

Espresso has also just been made free to high school and university students aged 16 and older globally as part of a project by The Economist to make its journalism more accessible to audiences around the world.

Siegele said that amid “lots of hype” about AI, the questions to ask are: “What is it good for? Does it work? And does it work with what we’re trying to do?”

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He added that the project to make The Economist’s content “more accessible to more people” via Espresso was a “good point to start”.

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“The big challenge of AI is the technology, at least for us, is not good enough,” he continued. “It’s interesting, but to really develop a product, I think in many cases, it’s not good enough yet. But in that case, it worked.

“I wouldn’t say that translation is a solved problem, it is never going to be a solved problem, especially in journalism, because journalism is really difficult to translate. But it’s good enough for that type of content.”

The Economist is using AI translation tool DeepL alongside its own tech on the backend.

“It’s quite complicated,” Siegele said. “The translation is the least of it at this point. The translation isn’t perfect. If you look at it closely it has its quirks, but it’s pretty good. And we’re working on a kind of second workflow which makes it even better.”

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The AI-translated text is not edited by humans because, Siegele said, the “workflow is so tight” on Espresso which updates around 20 times a day.

“There is no natural thing where we can say ‘okay, now everything is done. Let’s translate, and let’s look at the translations and make sure they’re perfect’. That doesn’t work… The only thing we can do is, if it’s really embarrassing, we’ll take it down and the next version in 20 minutes will be better.”

One embarrassing example, Siegele admitted, is that the tool turned German Chancellor Olaf Scholz into a woman.

But Siegele said a French reader has already got in touch to say: “I don’t read English. This is great. Finally, I can read The Economist without having to put it into Google Translate and get bad translations.”

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The Economist’s AI-translated social videos

The Economist simultaneously launched AI-translated videos on its social platforms in the same four languages.

The videos are all a maximum of 90 seconds meaning it is not too much work to check them – crucial as, unlike the Espresso article translations, they are edited by humans (native language speakers working for The Economist) taking about 15 minutes per video.

For the videos The Economist is using AI video tool Hey Gen. Siegele said: “The way that works is you give them the original video and they do a provisional translation and then you can proofread the translation. So whereas the translations for the app are basically automatic – I mean, we can take them down and we will be able to change them, but at this point, they’re completely automatic – videos are proofread, and so in this way we can make sure that the translations are really good.”

In addition they are using “voice clones” which means journalists who speak in a video have some snippets of themselves given to Hey Gen to build and that is used to create the finished product.

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The voice clones are not essential, Siegele explained, as translations can be done automatically regardless. Journalists can opt out of having their voices used in this way, and any data stored will be deleted if the employee leaves The Economist. But the clones do mean the quality is “much better”.

They have a labelling system for the app articles and videos that can show they are “AI translated” or “AI transformed”. But, Siegele said, they are “not going to have a long list of AI things we may have used to build this article for brainstorming or fact checking or whatever, because in the end it’s like a tool, it’s like Google search. We are still responsible, and there’s almost always a human except for edge cases like the Espresso translations or with podcast transcripts…”

Economist ‘will be strategic’ when choosing how to roll out AI

Asked whether the text translation could be rolled out to more Economist products, Siegele said: “That’s of course a goal but it remains to be seen.”

He said that although translation for Espresso is automated, it would not be the goal to do the same throughout The Economist.

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He also said they still have to find out if people are “actually interested” and if they can “develop a translation engine that is good enough”.

“But I don’t think we will become a multi-linguistic, multi-language publication anytime soon. We will be much more strategic with what we what we translate… But I think there is globally a lot of demand for good journalism, and if the technology makes it possible, why not expand the access to our content?

“If it’s not too expensive – and it was too expensive before. It’s no longer.”

Other ways The Economist is experimenting with AI, although they have not yet been implemented, include a style bot and fact-checking.

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Expect to see “some kind of summarisation” of articles, Siegele continued, “which probably will go beyond the five bullet points or three bullet points you increasingly see, because that’s kind of table stakes. People expect that. But there are other ways of doing it”.

He also suggested some kind of chatbot but “not an Economist GPT – that’s difficult and people are not that interested in that. Perhaps more narrow chatbots”. And said versioning, or repurposing articles for different audiences or different languages, could also follow.

“The usual stuff,” Siegele said. “There’s only so many good ideas out there. We’re working on all of them.” But he said he wants colleagues to come up with solutions to their problems rather than him as “the AI guy” imposing things.

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Kentucky sheriff held over fatal shooting of judge in court

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Kentucky sheriff held over fatal shooting of judge in court

A Kentucky sheriff has been arrested after fatally shooting a judge in his chambers, police say.

District Judge Kevin Mullins died at the scene after being shot multiple times in the Letcher County Courthouse, Kentucky State Police said.

Letcher County Sheriff Shawn Stines, 43, has been charged with one count of first-degree murder.

The shooting happened on Thursday after an argument inside the court, police said, but they have not yet revealed a motive.

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Officials said Mullins, 54, was shot multiple times at around 14:00 local time on Thursday at the court in Whitesburg, Kentucky, a small rural town about 150 miles (240km) south-east of Lexington.

Sheriff Stines was arrested at the scene without incident, Kentucky State Police said. They did not reveal the nature of the argument before the shooting.

According to local newspaper the Mountain Eagle, Sheriff Stines walked into the judge’s outer office and told court employees that he needed to speak alone with Mullins.

The two entered the judge’s chambers, closing the door behind them. Those outside heard gun shots, the newspaper reported.

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Sheriff Stines reportedly walked out with his hands up and surrendered to police. He was handcuffed in the courthouse foyer.

The state attorney general, Russell Coleman, said in a post on X, formerly Twitter, that his office “will fully investigate and pursue justice”.

Kentucky State Police spokesman Matt Gayheart told a news conference that the town was shocked by the incident

“This community is small in nature, and we’re all shook,” he said.

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Mr Gayheart said that 50 employees were inside the court building when the shooting occurred.

No-one else was hurt. A school in the area was briefly placed on lockdown.

Kentucky Supreme Court Chief Justice Laurance B VanMeter said he was “shocked by this act of violence”.

Announcing Judge Mullins’ death on social media, Kentucky Governor Andy Beshear said: “There is far too much violence in this world, and I pray there is a path to a better tomorrow.”

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Chinese EV makers boost Hong Kong stock index

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Electric-vehicle makers boosted Hong Kong stocks on Friday, as major indices rose across the board in the wake of the US Federal Reserve’s interest rate cut.

The Hang Seng index rose 1.8 per cent, with Chinese EV companies Xpeng and Geely Auto adding 9 per cent and 4.8 per cent, respectively.

Japan’s Topix rose 1.5 per cent, while South Korea’s Kospi added 1 per cent.

Australia’s S&P/ASX 200 rose 0.4 per cent, led by clinical trial groups Euren Pharmaceuticals and Telix Pharmaceuticals, which gained as much as 6.7 per cent and 4.9 per cent, respectively.

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On Thursday, the S&P 500 gained 1.7 per cent, hitting a new record after the Fed’s half-point rate cut announcement on Wednesday.

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Starmer ‘in control’ and ‘Al Fayed rape scandal’

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Starmer 'in control' and 'Al Fayed rape scandal'
"I'm still in control, says Starmer as feud erupts" reads the Daily Telegraph headline

A picture of Scarlett Johansson features on the front of Daily Telegraph as she attends the London premiere of film Transformers One which she stars in. The paper leads on Sir Keir Starmer denying he has lost control of Downing Street “despite civil war breaking out at the centre of his government”. It adds tensions in No 10 and questions over chief of staff Sue Gray’s £170,000 salary threaten to overshadow the Labour Party conference.
The i headline reads "Middle East steps closer to regional war"

A funeral in Lebanon is the main picture on the front of the i newspaper. It reports the Middle East is “steps closer to regional war” as Israel bombs southern Lebanon. Armed group Hezbollah was targeted with pager and walkie-talkie attacks. Elsewhere, it says there is a frantic hunt for the mole who leaked Sue Gray’s salary to the BBC.
The Guardian headline reads "Hezbollah chief vows 'retribution' against Israel after wave of attacks"

The Guardian leads with Hezbollah’s leader Hassan Nasrallah threatening Israel with “tough retribution and just punishment” in a speech on Thursday. He also threatened to strike Israel “where it expects and where it does not”. Hot To Go! singer Chappel Roan also features on the page, telling the paper: “My whole life has changed”.
Reeves told to reverse cuts after £10bn boost, reads the lead story in the Times

Chancellor Rachel Reeves has been provided with a £10bn budget boost by the Bank of England which is increasing pressure on her to ease spending cuts and tax rises, the Times writes. The paper says Labour MPs are calling for the cash to be used to delay scrapping some pensioners’ winter fuel payments.
"Al Fayed 'a serial rapist'" headlines the Metro

“Al Fayed ‘a serial rapist’” headlines the Metro as it reports on the BBC investigation into late billionaire and Harrods owner Mohamed Al Fayed. The papers reports the BBC’s investigation found more than 20 female ex-employees say Mr Al Fayed sexually assaulted or raped them. The Metro writes the tycoon who was “portrayed as the gregarious father” of Diana’s lover Dodi in Netflix’s The Crown “was a monster”.
The Daily Mirror headline reads "shop of horrors"

“Shop of horrors” headlines the Mirror as it picks up the BBC’s story on Mr Al Fayed. The Mirror says at least 100 women are feared to have been sexually abused by the tycoon. It quotes Gemma, his former personal assistant. Speaking to the BBC about Mr Al Fayed, who she accuses of raping her, she said: “He felt like such a powerful man with so much money.”
"I survived atomic bomb tests and cancer but will I survive this winter?"

The Daily Express pictures RAF veteran Jack Barlow who says he survived atomic bomb tests but now asks if he will survive the winter due to his winter fuel payment being “snatched away”.
Financial Times headlines "consumer confidence takes tumble as households fear 'painful Budget'"

The Financial Times says consumer confidence in the UK fell sharply in September, wiping out progress made so far this year. The paper observes it comes despite consumers benefiting from cheaper loans, rising real wages and a decrease in inflation. Elsewhere, it pictures people in Lebanon watching the leader of Hezbollah give a speech in which he vowed revenge on Israel.
Daily Mail headlines "English identity is under threat warns Jenrick"

Tory leadership contender Robert Jenrick has written in the Daily Mail that mass immigration and woke culture have put England’s national identity at risk. He says the ties which bind the nation together are beginning to “fray”. Elsewhere, it reports Mr Starmer is “on the rack” over Ms Gray’s salary and freebies.
The Sun headlines reads: "Ronnie and Laila's 147 break"

The Sun reports Snooker player Ronnie O’Sullivan has split from fiancee actress Laila Rouass.
"What planet are they on" says the Daily Star

The Daily Star asks “what planet are they on?” It says minister defends “cadger PM’s £100k of freebies” as some pensioners lose the winter fuel payment.
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