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How Israelis justify genocide to themselves

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How Israelis justify genocide to themselves

Israel’s genocide in Gaza has now surpassed a year, and is quickly spiraling into a regional war that now includes a ground front in Lebanon. As the world reels from the horrors witnessed in the past year alone, how are members of Israeli society justifying those horrors to themselves? In part two of this two-part episode commemorating the solemn anniversary of Oct. 7, Canada-based Israeli filmmaker and journalist Lia Tarachansky joins The Marc Steiner Show to discuss the dark psychological forces shaping Israelis’ support for the occupation and ethnic cleansing of Palestinians.

Studio Production: Cameron Granadino
Post-Production: David Hebden


Transcript

Marc Steiner:  Welcome to The Marc Steiner Show. I’m Marc Steiner. It’s great to have you all with us.

And we are once again going to look at what’s happening in the war in Gaza, where we see now, how many people have been killed? Over 40,000 people have been killed in Gaza. 96,000 people have been wounded or hurt. At least 10,000 are missing. In Israel, 1,200 people have been killed. At least 8,700 are injured. And it’s escalating into Lebanon, and we don’t know where this is going to take us.

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But for many of us, it’s deeply personal, and it’s also a war that we have to work to end. I’m talking today with Lia Tarachansky, who has worked here at The Real News. She’s been a colleague for a long time, an incredible journalist and filmmaker, multimedia artist, born in the Soviet Union, lived in Israel, now lives in Canada. She produced this incredible film On The Side of the Road, among others, and joins us now.

Lia, welcome. Good to have you with us.

Lia Tarachansky:  Thanks, Marc. Thanks for having me back.

Marc Steiner:  It’s always good to talk to you, always. I want to start with this quote that I found on your webpage, and it was written before, but it just spoke to me so deeply about where we are now. And I just want to start there before we get into any political social analysis of where we’re going because it’s so deeply personal and upsetting, watching what’s going on.

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As I said to you before we went on the air, the kibbutzim that were attacked is where my family lives. Some are dead, some are hostages, from what I understand, people I don’t know. My best friend in the Palestinian world had his nephew shot and killed by settlers in the West Bank.

And this is what you wrote: “My rage is sadness. My rage is fear. My rage is fire. My rage is silence. I am so much rage. I don’t know what to do with the rage. I turn it into sadness, but the sadness feels endless. Bottomless. They can’t even call. They can’t even text their loved ones to tell them they’re still alive.”

There’s something, just for me, and I know it must be for you because you lived it, deeply troubling and emotional about this war. There’s something really different here.

Lia Tarachansky:  Yeah. We’ve never lived through anything like this.

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Marc Steiner:  Just talk for a moment just about you. All the stuff you’ve been through, the work you’ve done, standing up and saying what has to be said, living and growing up in Israel. Can you talk just for a moment about Lia Tarachansky and where you are at this moment?

Lia Tarachansky:  Well, I was a correspondent for The Real News for many years in Israel and Palestine. It was an experience that formed my understanding to a very deep level by being in the West Bank several times a week and then going home to Israel and back and forth over years, over many wars.

And then I started to work on a documentary that investigated a group of Israeli and American rabbis that were trying to bring back biblical Judaism and transform the political conflict into a religious conflict.

And it was part of an ongoing investigation, including a murder investigation I was covering for another film of seeing this rise of extreme ideas in Israel, what we nicknamed the Jewish ISIS, this group of people that are pushing towards regional war, pushing towards the return of a very kind of ancient, biblical, and very repressive understanding of Jewishness.

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And I remember thinking, wow, this is so crazy. These people are growing, but we are… There’s no way we’re going to go through what they’re advocating for.

But the confluence of the increase in the movement from a few little groups of people who even the Israeli police, at some point, sent to jail for their extreme views and for their attacks on Palestinians, some of them killed Palestinians. They had long track records with the police. Today, they’re a third of the Israeli Parliament.

The confluence of those ideologies becoming so mainstream that they entered the Parliament to such an extent with our prime minister’s absolute dedication to not go to jail for his corruption means that there’s a lot of very powerful people whose interest is to go deeper into war. And it’s not just on the Israeli side.

The last year has been shocking, unbelievable. The level of mourning that we are constantly in is unparalleled in our history, with the exception of, I think, maybe for Israelis, the time before the state was created.

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As a human being, I’m speechless. The idea that after a year of almost constant bombardment and attack on Gaza, the Israeli government is now escalating into Lebanon, and escalating the very fragile stalemate with Ira is horrifying. It’s terrifying. There’s no other words for it.

Marc Steiner:  I understand what you said completely. I am not Israeli, but I feel the same. Watching this is just emotionally overwhelming.

And politically, the question, where do you think this goes? Where do you think this takes us? You have this very right-wing Israeli government with a huge religious fundamentalist faction in the government pushing these words you were just describing. It’s not so different, in some ways, on the Palestinian side with Hamas.

When you grew up Jewish, Masada is one of the things you talk about, when the Jews all committed suicide and the war that killed the Jews. And it feels like we are collectively, in Israel, committing that same suicide while we’re destroying everything around us.

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Lia Tarachansky:  I don’t know what happened in Masada. I only know the story of the people who got to tell the story, but we don’t know what happened there.

Marc Steiner:  No, not really. Right.

Lia Tarachansky:  I can tell you Israelis don’t want to commit suicide. The vast majority of Israelis don’t want what is happening, but they perceive this as the way to survive. Oct. 7 was a shocking event for Israelis. And while you’re reading the American and European news, we’re reading the Hebrew news. And at every war, Israelis don’t have coverage of what’s going on in Gaza, and they don’t really know.

And you can argue, well, they should know. But unfortunately, these kind of echo chambers that we are siloed in mean that we don’t listen across ethnicities, across nations, across political ideas, and certainly not across war.

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And so, as shocking as it is, the vast majority of Israelis don’t know what’s going on in Gaza, don’t understand, exactly, the impact of what is going on in Lebanon, a country that was already devastated by so many challenges, to now drag the country into this. Just like the hundreds of thousands of fleeing Lebanese, the average Israeli doesn’t want war, but there are political forces a lot stronger than us.

And with an entire country built on military service and on very censored media coverage and a very censored education in schools, this is what you get.

Marc Steiner:  Is it censorship? Is it the government? The military says, no, you can’t print this? Is it that the Israeli press doesn’t want to print it? I mean, why is that happening?

Lia Tarachansky:  Well, certainly the Israeli government is very deeply involved in what is covered in the Israeli press through a network of gag orders. There’s very little that is allowed to be printed in the Israeli press about how the war is actually going on.

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The truth is that the Israeli war in Gaza has been a failure for the Israeli military, which is shocking considering how powerful the Israeli military is, how many weapons it has, and how much surveillance it has of Gaza. It’s still not succeeding because the objective that is stated to the Israeli public is an unachievable objective.

And so there is no way to destroy Hamas. There’s no way to destroy a political party. The only thing that brutality is going to cause is more brutality. And so the war as presented to the Israeli public is very curated. The Israeli public very rarely looks at international press.

And anyway, the international press is not really covering what’s going on in Gaza anymore. They talk about casualties and they talk about access to water and food, but they don’t have people on the ground. And Palestinian journalists, so many of them have been killed that there’s very little accurate information coming out.

So yeah, there’s a lot of official censorship on behalf of the Israeli government, both through the military censor and through the gag orders. There’s even more self-censorship on behalf of Israeli journalists that are, at the end of the day, Israelis, and are keenly aware of the fact that their future as journalists is dependent on them not covering certain things.

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The vast majority of Israeli journalists don’t speak Arabic, don’t have contacts in Gaza. Khalil Abu Yahia who was a person who spoke quite a bit and was interviewed quite a bit was killed very shortly after Oct. 7. So many journalists have been killed that even if you had contacts, which most journalists don’t, there’s a good chance that they didn’t make it.

So it’s a mess. There’s no other way of putting it. It’s a complete mess, and it’s a train wreck that’s being driven by drunk and self-obsessed narcissists. And we are being dragged into this train wreck with them.

Marc Steiner:  We, being the entire world, or we being… Who’s the we?

Lia Tarachansky:  I mean, obviously, I’m looking at my community.

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Marc Steiner:  Yes, right, right.

Lia Tarachansky:  But it’s not just Israelis and Palestinians, and Lebanese and Iranians, it’s also now the entire region. The whole world is involved in arming and profiting from this fight. So you can say you as Americans are, I would say, even more implicated than Israelis and what’s going on. And if you were to stand up to your government, this war would end tomorrow. But when you have these kinds of periodic genocides, you lose your motivation for political action, and this is the result of it.

Marc Steiner:  What you just said I think is really critical, which is that the American government is key to this. It’s probably the only force on the earth at this moment that can stop the war.

Lia Tarachansky:  Yes. Well, the American government has always been lukewarm on stopping Israeli wars.

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Marc Steiner:  It’s true. Now, we’re in the midst of an election, which makes it even more difficult because people are afraid to take a position because they’re afraid to lose the election. So all that is complicating what’s happening at the moment.

Lia Tarachansky:  Completely, yes.

Marc Steiner:  The reason I was looking forward to talking to you is because I know all the things you’ve written, all the things that you’ve produced, this film, you have a deep sense of the place and what’s going on. And I think that what you’re saying now is that what we’re witnessing now in Gaza, in Israel, the attack in Lebanon, this could really affect the entire planet very shortly if it’s not stopped.

Lia Tarachansky:  It is affecting the entire planet right now. But I think that when you become complacent, maybe you need a gun in your face until you actually open your eyes.

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Marc Steiner:  Yes. I mean, it’s true. People don’t feel that yet.

Lia Tarachansky:  Oct. 7 was a wake-up call. An act of such brutality has a way of clarifying things. Gaza has been an open-air prison for many, many years. And in the minds of most Israelis, it is someplace over there where we don’t talk about it. It doesn’t matter. It’s just a bunch of terrorists. Out of sight, out of mind.

When Oct. 7 happened, the brutality of Oct. 7 breached those mechanisms of denial in a way that I don’t know if anything else could have. So call this our wake-up call. And when you have a system that is so brutal like the Israeli occupation, that’s what you get. This is what you get.

Marc Steiner:  Is there any light? Is there any hope? Is there any way this ends? I mean, it seems to me that the United States has to step in on some level to make it happen. The last, but I don’t know how that… Go ahead. I’m sorry.

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Lia Tarachansky:  And Kamala Harris will not get involved. She can’t afford in her first months and years of leadership to get involved. It’s not going to happen. Not with your American current political system.

Marc Steiner:  I mean, it just seems to me that however this ends in the next six months to a year, however long it is, that this is a critical turning point for the Middle East, for Europe, for the United States.

Lia Tarachansky:  The only way this can end is if through, even pure lies, you can convince Israelis that they have won and that they are safe. Like any small country, especially a country that’s been through so many wars and that has a self-narrative of being a victim of history, you have to act in extremely brutal ways in order to fight overwhelming enemies. We know this from basic military strategy.

Why does Daesh or ISIS, as you call it, why do they behead people? Because you have to appear to your enemy to be completely crazy and brutal to a point that they will not screw with you because you are actually much more powerless than you portray yourself.

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Israeli military, the Israeli policy towards Palestinians has always been to appear as brutal and insane and genocidal as you can so that everyone assumes that you’ll do whatever it takes to the end. That’s the military strategy if you are surrounded by Lebanon, and Syria, and Jordan, and Egypt, and we’ve had wars with all of them. And of course, Oct. 7 is just the latest in many, many, many decades of Palestinian resistance, or what Israelis would call attacks on civilians.

And in that kind of environment, your only option is to appear more crazy, more brutal, more willing to kill than the next guy. If you make Israelis feel or appear as though they have somehow succeeded in achieving some sense of safety, you can end this war tomorrow. But I think that the vast majority of people are either busy in reactionist condemnation that may be justified, but doesn’t lead to much on the ground. No real change on the ground or with the program.

So we’re seeing little bits here and there. In Canada, we did a little bit of an arms embargo, but it’s only partial, and it’s not a real arms embargo. The contemporary arms market is incredibly complex and decentralized, and so you would have to get basically the entire world on board to end it.

Marc Steiner:  Hearing both your deep understanding of the situation politically and historically, and also the pain I hear in your voice at the same time talking about where we are. I had a conversation the other day with a Palestinian who said in our conversation, all the Israelis have to leave for this to be over.

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Lia Tarachansky:  Yeah. There’s a very messy understanding of decolonization and anti-colonialism, in a lot of the pro-Palestinian left, unfortunately. There’s a very thin understanding of Israel and Israeli society. Where are the Israelis going to go?

Half the Israelis are descendants of refugees from the Arab world and the Muslim world. I don’t see Algerians and Egyptians and Iraqis offering the descendants of Jewish refugees their properties back. I don’t see the Moroccan government offering citizenship to Moroccan Jews. Not that they would go back at this point. A third of us, or sorry, excuse me, 20% of Israeli Jews are Soviet refugees, soviet immigrants.

Marc Steiner:  Like your family.

Lia Tarachansky:  Yeah. We came to Israel, we didn’t even have status because we fled the Soviet Union. We have nowhere to go back to. What, am I going to go back to the middle of another war in Ukraine?

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The vast majority of us have nowhere else to go. And when you corner someone, they fight by any means necessary. The Ashkenazi elites that have roots in the founding fathers and all that shit, they have another citizenship. They could go to Germany. They could go to Portugal. They could go elsewhere. I got very lucky. I ended up in Canada and I have options. But the vast majority of Jews in Israel don’t have those options, don’t have another home to go to.

The history of decolonization has to do with a metropole, a European country that goes into another country, colonizes, and sends its settlers to that country to take over.

This is a different story with Israel. I’m not saying settler colonialism is not a major part of what led to the current fight. Absolutely it is. But there’s many different things as well. There is no metropole. The people that founded the state may have had some colonial ideas, but the people who made up the bulk of the state are refugees.

This is the reality. We are not going to solve this by living in the what-if world of 1947 of what if we abandon Zionism? What if we think about decolonization? Okay, Israel exists. This is where we are. Israel exists. Israel has existed for four generations. There is now an Israeli culture, a Hebrew language that’s spoken. There’s a way of life. It is. Deal with the reality as is.

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You want all the Israelis to go somewhere else? [Inaudible], give them a piece of whatever other place, and then we can do the intellectual and cultural and psychological war of convincing them. That’s not going to happen. So in the reality of today, what do we do to end this? This is the only question we should be thinking about.

Marc Steiner:  So before we close out here, what you just said, just to ponder what you just said, how do we end this? It makes me think of what happened that I covered intensely in South Africa. At the end of Apartheid, everybody stayed in South Africa. Very few people left.

Lia Tarachansky:  As they succeeded to convince the white people that the end of Apartheid will not bring about their media death, [inaudible] did in other parts of Africa. In Zimbabwe, after the revolution, there was a systemic killing of white settlers. We can sit here and debate the morality of decolonization until the cows come home but you’re not going to create change until you make people feel safe, until you make them understand. You are in the Middle East, Israelis. Be part of the Middle East.

Marc Steiner:  It feels intractable, but I can’t believe it is intractable, that there’s got to be…

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Lia Tarachansky:  Well, people like us, Marc, don’t have the luxury of hopelessness.

Marc Steiner:  [Laughs] it’s true. It’s true. But people like us, even inside the Jewish world, that group is growing.

Lia Tarachansky:  Sure. Yeah. I mean, at the end of the day, we’re the only ones who are going to be able to convince the Israelis that they are safe.

Marc Steiner:  To me, it’s always deeply important to talk with you about these things because you have a deep analysis laced with serious passion about what’s going on at the moment. And I think it needs to be heard, which is one of the reasons I called you and said, would you come on today? Because I think you need to be heard.

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Lia Tarachansky:  I feel like I have nothing to say anymore. Those words that I wrote a year ago when we still thought that Vivian Silver was alive, and before I knew the Hayim Katsman was dead, and before we knew that Haya Bokchev was dead, and before Khalil Abu Yahia was dead, those words, I have nothing left to say. There’s nothing to be said. It is so big. The level of destruction and violence and brutality and cruelty is so enormous.

The fact that tens of thousands of Israelis in the middle of a war are still protesting this corrupt government is a miracle. The fact that people still go out on the streets in Germany where it’s essentially illegal to be pro-Palestinian at this point, it’s… You’re seeing bravery in moments like these, and we need to hold each other up in these moments of uncertainty because people like us don’t have the luxury of hopelessness.

But if you want a kernel of hope, and I’m very cautious of optimism. As a political journalist, I think optimism is a very dangerous thing to have. Optimism is an emotion. Optimism is a feeling. Optimism is an outlook on life. And it’s destructive in situations like these where we are struggling so hard to see the reality.

Because let’s not fool ourselves, this war is going on because we are not seeing reality, because we are not tackling our denials and because we are not allowing ourselves to see. So hope, to me, is a different animal. Hope is a set of actions. You don’t hope out of optimism, you hope out of necessity.

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And there’s this incredible Ugandan scholar, world-class scholar, Mahmood Mamdani. And he’s a scholar also, amongst other things, of colonialism. He wrote a remarkable book called Neither [Settler nor Native].

Marc Steiner:  Called what?

Lia Tarachansky:  Neither [Settler nor Native]. And this is the latest book in many, many, many years. He was in Rwanda and he was in South Africa in 1984. And he was covering and looking at all these peace initiatives in Rwanda about reconciliation in 1984. And in 1984, it looked like South Africa was going to descend into total civil war and chaos, and it looked like Rwanda was moving towards [crosstalk].

Marc Steiner:  Right.

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Lia Tarachansky:  And as we know, 10 years later in 1994, there was a genocidal civil war in Rwanda that had colonial roots that left so many people dead, and South Africa ended Apartheid.

So the way things look does not often have bearing on the future. Many, many, many people have tried to predict what’s going to go on in Israel and Palestine, and then something happens and it all goes sideways. All of us were saying the escalation with Iran is going to lead to a nuclear war, nuclear winter. And then when it actually led to escalation to the point where Iran and Israel were lobbing weapons at each other, it led to nothing because there are other factors at play, and we as outsiders to those factors can only see a small fraction of the surface.

So you don’t know what the impact of your work is, you don’t know how you are connected to other people, and you don’t know what is actually happening on the ground unless you’re fighting it on the ground.

So considering our limited access, I think, just do what you can do that you can live with. I can’t ignore what’s going on. I feel a deep responsibility to be involved, to be informed, to sponsor refugees to Canada out of this place, to do anything that is going to make this even a tiny little fraction better. And I know that you do the same, and I hope that your audience does too.

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Marc Steiner:  Lia Tarachansky, A, let me just, again, thank you for everything you do, and I appreciate you taking the time today. I really thought this was a very important conversation, and a very difficult one. And I want to thank you for being willing to take the time and joining us here today at The Real News on The Marc Steiner Show. It’s always a pleasure to talk to you.

Lia Tarachansky:  Thanks, Marc.

Marc Steiner:  Once again, thank you to Lia Tarachansky for joining us today. And thank you to all of you for listening. And thanks to Dave Hebden for running and editing the program, our producer, Rosette Sewali, and the tireless Kayla Rivara for making it all work behind the scenes, and everyone here at The Real News for making the show possible. So for the crew here at The Real News, I’m Marc Steiner. Stay involved, keep listening, and take care.

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Taiwan’s president vows to resist ‘annexation’

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Taiwan's president vows to resist 'annexation'
Getty Images William Lai, in a suit, waves an arm towards the crowd while on stageGetty Images

President Lai has adopted a more strident tone on China than his predecessor

President William Lai has pledged to uphold Taiwan’s self-governing status in his most high-profile public address since taking office earlier this year.

In a thinly-veiled reference to China’s claim over the island, Lai said he would “uphold the commitment to resist annexation or encroachment upon our sovereignty.”

Lai was speaking to a crowd in Taipei to commemorate Taiwan’s National Day, only nine days after Communist China celebrated its 75th anniversary.

At the same time, Lai promised to maintain “the status quo of peace and stability across the Taiwan Strait” and pledged to cooperate with Beijing on issues such as climate change, combating infectious diseases and maintaining regional security.

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“The Republic of China and the People’s Republic of China are not subordinates to each other,” he said, in a reference to the governments of Taipei and Beijing respectively.

“On this land, democracy and freedom are thriving. The People’s Republic of China has no right to represent Taiwan,” he added.

Lai previously told visitors there would be “no surprises” in his national day address, in a bid to reassure them that he would not do anything further to agitate Beijing.

The disclaimer followed several speeches by President Lai over the past few months that some viewed as being provocative.

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“The speech was much softer and less snarky than his recent speeches,” Lev Nachman, a political scientist at the National Taiwan University, told the BBC in reference to Thursday’s address. “It gives China far less ammunition to use against him.”

“Nevertheless,” he added, “Beijing will still find many reasons to hate this speech.”

Mr Nachman said he expected a strong reaction from Beijing in the form of more military exercises in the next few days.

Last week, Lai said it was “absolutely impossible” for China to be the “motherland” of Taiwan because the island’s government was founded in 1911, decades before the current Communist regime of mainland China was founded in 1949.

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“On the contrary, the Republic of China may actually be the motherland of citizens of the People’s Republic of China who are over 75 years old,” Lai said at a concert to mark Taiwan’s National Day on Saturday.

Taiwan maintains the constitution of the Republic of China, which was founded on the Chinese mainland. When it lost a long civil war with the Communists in 1949, the Republic of China government fled to Taiwan and has been based there ever since.

Getty Images Taiwan's President Lai Ching-te, First Lady Wu Mei-ju, Taiwan's Vice President Hsiao Bi-khim and Taiwan Legislative Yuan president Han Kuo-yu wave during National Day celebrations in front of the Presidential Office in TaipeiGetty Images

Lai spoke to a crowd in Taipei to commemorate Taiwan’s National Day, only nine days after Communist China celebrated its 75th anniversary

Last month, Lai also questioned China’s assertion that its claim over the self-ruled island was based on territorial integrity. If that were the case, he suggested, Beijing would also be pushing to reclaim other so-called historic lands that once belonged to the Chinese empire.

“If China wants to annex Taiwan… it’s not for the sake of territorial integrity,” Lai said, in an interview to mark his first 100 days in office.

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“If it is really for the sake of territorial integrity, why doesn’t China take back Russia?”

Lai referenced the 1858 Treaty of Aigun, which saw China concede large swathes of Manchuria to Russia. The concession occurred during what China refers to as the “century of humiliation,” when Western powers and Japan exploited the weakened Qing Dynasty.

On Wednesday, China’s government responded by saying President Lai was escalating tensions with “sinister intentions”.

“Lai Ching-te’s Taiwan independence fallacy is just old wine in a new bottle, and again exposes his obstinate stance on Taiwan independence and his sinister intentions of escalating hostility and confrontation,” said the statement from China’s Taiwan Affairs Office.

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After his election in January, Lai succeeded Taiwan’s previous president Tsai Ing-wen, who also came from the Democratic Progressive Party (DPP).

Lai’s public comments until now are regarded by many political observers as going further than anything said by his predecessor, who was much more cautious in her public speeches.

In spite of his administration’s more confrontational tone, however, Lai has stressed his position of maintaining the “status quo” between Taiwan and China.

He insists Taiwan has no need to declare independence because it is already an independent sovereign nation that has never been controlled by the People’s Republic of China.

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Lai also devoted a considerable amount of Thursday’s speech to domestic issues such as energy, climate change and housing.

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Brookfield outbids Segro for FTSE 250 warehouse owner Tritax EuroBox

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Brookfield has outbid Segro in the race to acquire Tritax EuroBox, as the FTSE 250 warehouse owner’s board recommended the Canadian private capital group’s latest all-cash offer.

The board said Brookfield’s offer, which values Tritax EuroBox shares at £557mn, represented an “attractive premium for . . . shareholders over the terms of the Segro offer”. The company had recommended Segro’s all-share offer to shareholders in September.

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The duel between Brookfield and Segro — the UK’s largest listed landlord — comes as commercial property dealmaking is heating up after a two-year lull, particularly for warehouse properties.

Strong demand from the ecommerce industry since the pandemic has placed logistics properties as one of the most attractive segments of the commercial real estate sector.

Warehouse prices have fallen less than other property types since 2022 and are also recovering faster. Asset values in the industrial sector, which includes logistics, gained almost 1 per cent in the year to June, according to a Green Street index — a stronger result than other property types. 

Elsewhere in Europe, Blackstone last month acquired another large warehouse portfolio, in a €1bn transaction, adding to the US investment group’s bet on the logistics sector. In one of the region’s largest property deals this year, it bought 80 per cent of the European logistics portfolio of Johannesburg-listed landlord Burstone.

The deals come as activity in the wider commercial real estate market picks up following a two-year slump that hit asset prices and depressed transaction levels. European commercial real estate dealmaking, which fell to a 13-year low at the start of the year, is showing signs of revival.

More investors are searching for property vehicles trading at lower prices and wider discounts. Segro raised £900mn of fresh equity earlier this year to target buying opportunities. Brookfield, meanwhile, put London’s CityPoint skyscraper up for sale in September.

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TSB app and online banking down for thousands of customers leaving them locked out of accounts

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TSB app and online banking down for thousands of customers leaving them locked out of accounts

A MAJOR banking outage has left thousands of customers unable to access their accounts.

TSB customers are reporting difficulties logging into both the mobile banking app and Internet banking services this morning.

Thousands have been complaining that TSB's services are down

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Thousands have been complaining that TSB’s services are downCredit: PA

Those needing to pay their bills or check that their salary has been paid into their bank account have been unable to do so since 7am.

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According to DownDetector, over 2,035 users have encountered issues with the bank’s online services, preventing them from accessing their accounts or sending payments.

More than 60% of the reported problems pertain to difficulties with mobile banking, while 29% of users are experiencing trouble accessing Internet banking.

Frustrated TSB customers have taken to social media to express their concerns.

One person posted on X (formerly Twitter): “The mobile banking app is down again.

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“I cannot get access to my accounts, and now it’s telling me I have no accounts with you.”

Another customer who can’t login to his mobile app said: “Not the ideal time for it to go down as I need to transfer money over ASAP to make a payment.”

Others have complained that they haven’t been able to check if their salary has dropped into their account.

“Well done, TSB. On my payday of all days when I need to pay all my bills, I can’t,” said one customer.

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The outage seems to be impacting the TSB app and internet banking services.

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Another frustrated customer said: “Why is the app not showing any accounts? And the website not loading?”

Responding to customer complaints, a TSB customer service operator said: “Hi. We’re aware some customers are experiencing issues with our online services.

“We’re sorry for the inconvenience, and we’re working to resolve this as soon as possible.”

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A TSB spokesperson told The Sun: “We’re sorry that some of our customers are having issues accessing our services this morning.

“Our teams are working to fix this as quickly as possible.” 

How can I check if my bank is down?

THERE are a few different ways to find out if your bank is experiencing an outage.

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Senior consumer reporter Olivia Marshall explains how you can check.

If you’re trying to send money to someone, or you just want to check if you have enough cash for a coffee, finding your online banking is down can be a real pain.

Most banks have a dedicated news page on their website to show service problems, including internet banking, mobile apps, ATMs, debit cards and credit cards.

You can also check on any future work they have planned and what it might mean for you.

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Plus, you can check websites such as Down Detector, which will tell you whether other people are experiencing problems with a particular company online.

Can I claim compensation for the outage?

Banks don’t have to pay out compensation to customers if there has been a drop in service, unlike how telecoms companies have to.

But if you have incurred costs as a result of service issues, it’s likely you could get your money back.

For example, if a bill payment didn’t go through as a result of an outage and you’ve been charged a fee for missing it, you should be able to claim that money back.

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If your credit rating has been affected by a service outage, because you got a late payment fee after being unable to make a transaction, for example, you should also keep a record of this.

If you spoke to anyone to try and resolve the problem, make a note of their name and when you spoke to them, as well as roughly what you discussed and what they advised you to do.

You can find out more details about how to complain on the bank’s website.

It is worth gathering evidence of your problems so you can make a formal complaint to the bank directly.

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What happens if my bank refuses to compensate me?

If you’re unhappy with how the bank dealt with your problem, you can contact the free Financial Ombudsman Service (FOS).

It is an independent body that will consider the evidence you present and make a fair decision about the action a bank should take.

The FOS can usually get involved 15 days after you’ve raised concerns with the bank.

In the case of an IT system outage at a bank, the FOS says any compensation depends on your circumstances and whether you lost out as a result.

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If it thinks you did, it has the power to tell the bank to reimburse any fees, charges, or fines you were hit with, for example, if you were unable to make a payment on a credit card bill or to your mortgage provider.

It could also tell a bank to pay you for any money you didn’t receive, such as interest, if you weren’t able to pay money in.

If your credit score was affected, it may tell the bank to correct your credit file.

The FOS might also tell the bank to reimburse you for any extra costs you had to make, such as phone calls or trips to your local branch, as well as a payment for any inconvenience it caused.

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Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

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Travel

Top trending European destinations 2025 – including little-visited Spanish city and Italian seaside resorts

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Skyscanner has revealed their top trending destinations - and five are in Europe

SKYSCANNER has revealed some of the top trending holiday destinations for 2025 – and five of them are in Europe.

The global travel site has analysed which destinations have seen a boom in searches.

Skyscanner has revealed their top trending destinations - and five are in Europe

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Skyscanner has revealed their top trending destinations – and five are in EuropeCredit: Alamy
Reggio Calabria has seen searches increase by more than 500 per cent

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Reggio Calabria has seen searches increase by more than 500 per centCredit: Alamy
Spain's Córdoba is often overlooked, but is not trending

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Spain’s Córdoba is often overlooked, but is not trendingCredit: Alamy

The Travel Trends report is based on searches between January and June in 2024, compared to the same time in 2024.

Coming out on top was Reggio Calabria in Italy, with 541 per cent increase in searches.

Both easyJet and Ryanair have launched flights from the UK to Lamezia Terme, the airport in Calabria.

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The seaside region is a cheaper alternative to the pricey Amalfi Coast.

Read more on holiday hotspots

Coming in second was Tartu in Estonia, with a 294 per cent increase in searches.

The overlooked city has been named the European Capital of Culture for 2024.

Spain‘s Córdoba also made the list, a city Brits may not think to visit, but has seen an increase on searches by 133 per cent.

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In the southern region of Andalusia, it was once one of Europe‘s largest cities, and has a lot of African influences.

It’s main attractions include the huge Mezquita mosque and the Renaissance Viana Palace.

It’s not the easiest to get to you – Brits have to fly to Seville then take a train taking just under an hour – but the city recently recorded record overnight stays from tourists.

Rarely-visited European country billed new holiday destination for 2025

Other European destinations to make the trending list include Tromsø in Norway, with an increase of 85 per cent.

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Most head to Tromsø for the Northern Lights, and easyJet, British Airways and Norwegian have new flights.

And Germany‘s Stuttgart made the top ten, with a 70 per cent increase in searches.

Naomi Hahn, VP of Strategy at Skyscanner comments:  “Skyscanner’s Travel Trends report reveals that 2025 will be the year of collective travel experiences.

Estonia's Tartu was named this year's European Capital of Culture

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Estonia’s Tartu was named this year’s European Capital of CultureCredit: Alamy

“Now, more than ever, travellers are increasingly seeking travel experiences that foster community and collective discovery.

“The cost of living, though, remains top of mind and our money-saving tools continue to rise in popularity.

“Our ‘Everywhere’ search, showing prices from the lowest to highest from airports to global destinations, is still one of the top search destinations for travellers globally this year.”  

The top 10 includes other long-haul destinations too.

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Siem Reap in Cambodia, America’s Baltimore and Portsmouth in Dominica are trending.

The list also included Panglao Bohol in the Philippines and Thiruvananthapuram in India.

Skyscanner’s top trending destinations for UK travellers

Skyscanner have revealed the destinations with the biggest search increase

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  • Reggio Calabria, Italy +541%
  • Tartu, Estonia +294%
  • Siem Reap, Cambodia +241%
  • Baltimore, USA +217%
  • Portsmouth, Dominica +186%
  • Córdoba, Spain +C%
  • Tromsø, Norway +85%
  • Panglao Bohol, Philippines +77%
  • Stuttgart, Germany +70%
  • Thiruvananthapuram, India +66%

Brittany in France has also been named a top trending holiday destination for 2025 by American Express.

And Brits can reach it by ferry, with routes from Plymouth and Poole.

Tromsø made the top list too

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Tromsø made the top list tooCredit: Alamy
Spain's Cordoba has seen an increase of 133 per cent

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Spain’s Cordoba has seen an increase of 133 per centCredit: Alamy

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Netflix bid to fit One Day plaque in Edinburgh condemned

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Netflix bid to fit One Day plaque in Edinburgh condemned
Ludovic Robert/Netflix A young man in a white shirt - Dexter - holds the face of a young woman in a yellow top - Emma. They are staring into each other eyes, and standing in front of a distinctive Edinburgh backdrop. 
Ludovic Robert/Netflix

The series follows the lives of Emma and Dexter, played by Ambika Mod and Leo Woodall

A bid by Netflix to fit a plaque marking hit TV series One Day at a historic Edinburgh landmark has been condemned by a heritage watchdog.

The streaming service wants a red plaque with a quote from the show erected in The Vennel, where its lead characters have a key scene.

It has applied to City of Edinburgh Council for planning permission as the sign would be secured to the wall of a listed building, built in 1910.

But Cockburn Association director Terry Levinthal called for planners to refuse permission, arguing it was a “simple exercise in product marketing”.

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One Day, based on the book by David Nicholls, follows the lives of Emma Morley and Dexter Mayhew on St Swinthin’s Day – 15 July – every year.

They meet at their Edinburgh University graduation ball in 1988 and have a failed one-night stand.

The series explores the couple’s relationship as they grow up, move apart and together, and experience joy and heartbreak.

One memorable scene in Edinburgh was filmed in The Vennel, a historic staircase that runs from The Grassmarket along the boundary of George Heriot’s School.

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At the top of the steps is a famous view of Edinburgh Castle.

Netflix The circular red sign proposed for the site in Edinburgh. It shows a picture of Emma and Dexter kissing - in silhouette. A the top of the plaque, in white lettering, it says: "A Netflix series", then the quote, then it says "ONE DAY..  For the beautiful city of Edinburgh and for Emma and Dex". Netflix

The plaque was temporarily fitted to the wall on St Swithin’s Day (July 15) this year.

The sign commemorating One Day is proposed for the bottom of the stairs and on the opposite side to the 16th Century Flodden Wall – which once marked the perimeter of Edinburgh.

The quote on the sign reads: “It’s one of the great cosmic mysteries. How someone can go from being a total stranger to the most important person in your life.”

Cockburn Association director Terry Levinthal told BBC Scotland News he felt strongly about the issue.

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He said: “Edinburgh is a very popular city for filmmakers world-wide.

Ludovic Robert/Netflix A still image from One Day, showing Emma and Dexter kissing on the steps in The Vennel. Ludovic Robert/Netflix

Emma and Dexter met in Edinburgh on St Swithin’s Day

“If every production or every connection with a novel or film or TV series did the same, one wouldn’t be able to see parts of the city due to the proliferation of plaques.

“Is Netflix’s One Day a hugely important cinematic masterpiece? No. Are the characters Emma and Dex that important for such commemoration? Again, the simple answer is no.

“Is this a simple exercise in product marketing? Yes.”

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He said the Netflix production “really had nothing to do with Edinburgh” and most existing plaques in the city either related to key historic figures who had an important impact or role to play in the city, or to particular events or places.

He said it opened up the wider discussion about film tourism in the city.

Netflix The Vennel in EdinburghNetflix

The sign was attached to the proposed wall in The Vennel in Edinburgh on 15 July – it has now been removed

“People will travel long distances to stand in the spot of their favourite film characters and the causation impacts of that can be considerable,” Mr Levinthal said.

He pointed to the impact of tourism on the town of Fujikawaguchiko, Japan, where a 2.5m (8ft) black mesh net was installed to block the view of Mount Fuji.

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The screen was intended to deter tourists who were littering, parking poorly, and behaving antisocially to take photos for social media.

The screen was effective in reducing congestion in the area.

However, tourists quickly found ways to get around the barrier by poking small holes in the screen that were the right size for a camera lens. The barrier was eventually taken down after successfully deterring tourists.

“So little insignificant things all totalled up together can actually have major impacts,” Mr Levinthal said.

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Netflix said it wished to make no comment.

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Business

Wall Street banks tackle workloads of junior staff

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If you have to ask whether long hours are really necessary in investment banking, then it is probably not the career for you.

The high stress, high reward business of dealmaking and being on call for clients of top Wall Street banks is famously gruelling. It is not uncommon for entry-level bankers to rack up more than 100 hours a week.

But some employers are taking a fresh look at whether they could and should be doing more to support their junior staff, particularly by trying to cap weekly hours.

“There’s a profound difference between 80, 100 and 120 hours,” said one former junior investment banker. “No one has a problem working 80 hours a week, 90 even. [But] 100, you’re tired, 120 is something you want to have to do [no more than] once a month or two.”

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Bank of America recently introduced a system for junior bankers to log their hours daily — rather than weekly — to make it harder to under-report their workload. Now, if a junior banker exceeds 80 hours in a week, they will be monitored by HR. Bankers also have a “protected day” every weekend.

JPMorgan Chase, the world’s largest investment bank, has also capped junior bankers’ working week at 80 hours, although the limit does not apply when they are working on live deals. It appointed a senior executive to oversee its junior banker programme and focus on their wellbeing.

This introspection was triggered by the sudden death this year of Leo Lukenas III, a 35-year-old junior banker at BofA who had previously been a Green Beret in the US army. His death was ruled to have been caused by a blood clot but it ignited fresh concerns about the long hours and working conditions for young bankers.

Yet questions remain as to whether the caps will be sufficient to address a culture of long hours forged over decades, which some stalwarts see as a rite of passage. Some industry figures have played down the desire for change among some workers.

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Peter Orszag, chief executive of Lazard
Peter Orszag, chief executive of Lazard, has said that younger bankers who are given the chance to work on exciting projects are often willing to put in long hours © Michael Nagle/Bloomberg

Peter Orszag, head of Wall Street bank Lazard, last month told Bloomberg that young bankers were happy to put in long hours if they were involved in important and interesting work and if that was balanced with flexible working arrangements.

Limits on junior bankers’ hours will compress the amount of time they have to do their work, potentially increasing the need for more hiring in an industry where job cuts ebb and flow with the amount of deal activity. 

“If you need to have more people to manage the 80-hour circuit breaker, are those the people who get cut? I’m a little bit afraid of that,” said one junior banker at a large Wall Street bank.

Ultimately those coming into the industry recognise it is fiercely competitive — and well paid: investment banking offers one of the most lucrative paths for new graduates, with starting salaries of more than $100,000 plus significant year-end bonuses.

“I’ve been trying to disabuse about a third of my students from going into it because they don’t have the drive,” said David Stowell, who worked in investment banking for about two decades and now teaches at the Kellogg School of Management at Northwestern University. 

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“It’s not for everybody. But for the right kind of people, it’s a remarkable 30-year career or at least a remarkable foundation.” 

Concerns about long hours and junior workers’ wellbeing are not confined to banking. The legal industry has been dealing with similar issues as pay for young lawyers has dramatically increased and demanding annual targets of 2,000 billable hours at some firms have been criticised.

The issue came to the fore last year after a partner who was working 18-hour days on a deal at UK-founded law firm Pinsent Masons was killed by a train after falling on to a track amid an acute mental health crisis. Pinsent Masons says it has been trialling a tool that alerts the firm to consistently high working hours. It has also been offering “summer Fridays” — a compressed working week that allows employees to take Friday afternoons off during their country’s summer as long as their obligations are met.

Other law firms have nominated people to monitor for red flags such as late-night emails or a lack of holiday.

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Similarly, this is not the first time the banking industry has considered workloads. More than a decade ago, there were calls for an overhaul of banking culture following the death of an intern at BofA in London.

During the pandemic, a cluster of first-year investment banking analysts at Goldman sent the bank’s management a presentation documenting their 95-hour workweeks. This triggered Goldman to recommit to a “Saturday rule” forbidding junior bankers from working from 9pm on Friday until Sunday morning, a move many other banks have since followed.

But complaints about arduous hours can butt up against the structural reality of investment banking, a business where millions of dollars in fees are on the line in any given pitch. Every deal comes with a client expecting top-tier service.

“Clients pay the bills,” said Stowell. “If the clients are accosting and difficult to deal with and set unreasonable deadlines, that cascades through the bankers.” 

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There is also some scepticism over how much of a personal benefit the new rules provide. Several bankers said they understood the mandate of having “at least” one day off a week to mean they were expected to work the other six, for example.

Many industry veterans do say working conditions have improved. Wall Street offices have also become much more tolerant of women and minorities. 

But some senior bankers also feel the complaints from younger peers are overstated and speak to a sensitivity of a new generation that is not as battle hardened as their own. 

The issue often comes down to the quality of work junior bankers are given. As Orszag noted, many are open to long hours if they feel they are doing intellectually stimulating work and dealing with clients, rather than, for example, drafting pitch documents.

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“An example that used to drive me nuts was when you see you’re on version number 35 of a PowerPoint presentation,” said David Erickson, adjunct professor in finance at Columbia Business School, who worked at Barclays and Lehman Brothers. “You’ve had teams of juniors [staying late], cycling through all of this material and revisions. And the senior people that are actually going to be at the meeting haven’t even looked at the document.”

Another issue is that some senior bankers do not view junior employees’ time as a cost to the bank, said Alex Edmans, a finance professor at London Business School, who started his career at Morgan Stanley.

“If analysts were to count the hours they’re doing on a single project, and there’s a charge to the department, then that will . . . make people think twice about asking analysts to do work for unnecessary reasons,” he explained. 

Senior bankers talk about the need to work smarter, not harder, and say managers need to anticipate work where possible so junior bankers are not landed with impossible deadlines. 

“I really do think it’s structural to the industry,” said one senior investment banker at a Wall Street firm. “The only thing that saves you is really capable [managing directors] who know what they want and lay out what you want. And those MDs are hard to come by.”

There has been talk that new technology, particularly artificial intelligence, could solve the problem by taking on lower-level work. But sceptics warn AI might just mean fewer junior investment bankers who still have to work as hard. 

“There’s always been technological development to empower investment bankers to do things more efficiently,” said Edmans. “But they’ve just then been asked to do more things.”

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