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Water regulator signals further increase to bills in England

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Regulator Ofwat has signalled that it will allow water companies to lift bills further than initially proposed after the industry argued that it needed more money to invest in Britain’s ailing infrastructure.

Ofwat said on Tuesday the industry had made a fresh push to increase prices beyond the regulator’s draft decision in July to fund an additional £7bn of investment, which would take the total to £108bn.

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“This increased expenditure request will, if approved, increase customer bills compared to our draft determinations,” it said.

Water companies are currently negotiating with Ofwat the extent to which they can raise real terms bills over the five years until 2030, with a final decision expected in December or January.

In July the water regulator for England and Wales angered the sector by rejecting its demand for an average 29 per cent increase in bills in favour of a 19 per cent rise. 

Now companies have come back with a request to raise them by 40 per cent, which would take the average household bill to at least £615 a year in five years’ time compared with £439 now — even without inflation. 

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Water companies argue that the need for bill increases reflects a rise in the scope of their proposed investment schemes, and increased regulatory costs. They are also facing higher labour, chemical, energy and financing charges.

“Ofwat usually improves its offer between the draft and its final decision and in this case its initial proposals would not have been high enough to finance the need for investment,” said Dominic Nash, analyst at Barclays.

Southern Water has proposed the largest 84 per cent increase in bills after initially proposing a 73 per cent rise. Ofwat had proposed a 44 per cent increase for Southern during its draft determination in July.

Southern said: “We are taking this approach in response to what our communities have told us they want us to deliver.”

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However, there is a wide range of requests from companies with Northumbrian Water seeking the lowest rise at just 21 per cent.

Thames Water has gone back to Ofwat to ask for a 53 per cent rise in real terms after the water regulator rejected its proposal for a more modest 44 per cent jump earlier this year.

The troubled water giant, which is teetering on the brink of collapse, had been told in July by the regulator that it would be limited to a 23 per cent increase in household bills.

The company provides water and sewerage services to about 16mn households in London.

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Thames Water needs the bill increases to raise new equity after existing investors declared that the business was “uninvestable” under Ofwat’s current regime.

The company is scrambling to find new equity and risks running out of cash by Christmas. It has already warned that its ageing infrastructure is a risk to public safety.

Thames Water and Northumbrian declined to comment.

Water UK, which represents the industry, said: “Since first submitting their investment plans over a year ago to Ofwat, water companies have new legal additional requirements to fulfil, along with inflation costs to bear.”

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Senior VW executive deported from China

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A senior Volkswagen executive has been deported from China, in another setback for the German group fighting for survival in the world’s biggest car market.

VW’s chief marketing officer and head of product strategy for China, Jochen Sengpiehl, is back in Germany after being detained in China for about 10 days, according to two people with knowledge of the details.

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He allegedly tested positive for drugs following a holiday abroad, they said. VW is reviewing the matter internally, one of them said.

Germany’s Federal Foreign Office on Tuesday confirmed that its embassy in Beijing had “provided consular assistance and was in regular contact with the concerned individual and his family as well as with the local authorities”.

The incident is another blow to VW in its most profitable market. Europe’s largest automaker has in recent years been losing grip of its decades-old market dominance in China and has announced investments of more than €5bn there to catch up to Chinese competitors, such as BYD.

VW, which is trying to push through historic job cuts at home, is also locked in sensitive negotiations with its Chinese joint venture partner SAIC over the future of a controversial plant in Xinjiang, the western province where Beijing has been accused of human rights abuses.

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The VW executive, who spent just over two years in China, had tested positive for cannabis and cocaine — both illegal in the country — following his return from a holiday in Thailand about two weeks ago, one of the people added.

German newspaper Bild first reported the deportation. It was not yet clear why the executive was tested. Thailand decriminalised cannabis use in 2022, while Germany legalised it earlier this year. Cocaine remains illegal in both countries.

VW said it could not comment due to “contractual and data protection confidentiality obligations”.

Sengpiehl was emailed for comment but had not responded by time of publication. According to his LinkedIn profile, he had been in his China role since 2022. Prior to that, he was VW’s global marketing officer for some five years, following earlier roles at Hyundai, WPP, Daimler, BBDO and Nissan.

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Following a series of raids on western consultancies and the introduction of tougher rules on espionage and state secrets, foreign investors and business people have become increasingly uneasy over their personal safety in China.

China has a criminal conviction rate of around 99 per cent and the country’s courts have been required to hand down tough sentences for drug convictions in recent years.

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‘It was a thing of beauty’ say shoppers as Twinings confirms it has discontinued a popular tea

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'It was a thing of beauty' say shoppers as Twinings confirms it has discontinued a popular tea

ICONIC tea company Twinings has discontinued a popular tea flavour, confirming the news on social media.

The calming brew, a favourite amongst tea-lovers, has now permanently disappeared from the shelves.

Tea company Twinings has discontinued a popular tea flavour

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Tea company Twinings has discontinued a popular tea flavourCredit: Getty
The Inner Strength teabags have been discontinued and all remaining stock sold

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The Inner Strength teabags have been discontinued and all remaining stock soldCredit: Twinings

Inner Strength was a calming rooibos tea, made with honey, chai and maca.

After learning of its discontinuation, one fan wrote on X: “That’s a shame. It was a thing of beauty.”

The same user had previously quizzed the brand on where the teabags had gone, typing: “@TwiningsUK hello there. Do you still sell the inner strength tea bags please.

“I can’t seem to find them anywhere anymore.”

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To this, a spokesperson confirmed: “We’re sorry to let you know that our Inner Strength has been discontinued and we have sold through all our remaining stock.”

It comes as a popular Yorkshire Tea product has also been axed – Toast and Jam teabags.

The gradual phase-out of the comforting brew has left customers desperately scrambling for one last box.

One panicked X user wrote: “Have you stop making jam and toast… I need my morning fix! Help this is a genuine emergency! Asda and Sainsbury’s online stopped stocking it! Helllllppppp.”

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It’s understood that the blend is now being replaced by the brand’s new “Caramelised Biscuit Brew” – designed to conjure the comforting taste combination of a brew and a biscuit.

The discontinuation of Inner Strength is not the first time Twinings has axed a beloved tea.

Last year, it got rid of the Boost Superblend, a soothing detox blend.

Weetabix discontinues popular cereal flavour

It also ditched the Seasons Greeting Christmas tea, prompting an apology from the brand.

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A spokesperson wrote an X: “We’re afraid our Seasons Greetings Christmas Tea is no longer available as sadly, this was discontinued due to a lack of demand.

“We’re really sorry & will pass your interest on to our Product Development team.”

Last month, Twinings also lost out as the nation’s favourite tea maker, as Asda Everyday Tea Bags nabbed top spot with PG Tips a close second.

Twinings Everyday was at the bottom of the table, tied with Tesco Original Tea – with both scoring just 67%.

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The results followed a blind taste-test by 79 experienced tea drinkers.

At £4.80 per 80 bags, Twinings costs four times the price of Asda’s winning cuppa.

More than 60% of judges liked the colour and bitterness level of Twinings but fewer than half said they were satisfied with the brew’s strength of flavour.

How to save on your supermarket shop

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THERE are plenty of ways to save on your grocery shop.

You can look out for yellow or red stickers on products, which show when they’ve been reduced.

If the food is fresh, you’ll have to eat it quickly or freeze it for another time.

Making a list should also save you money, as you’ll be less likely to make any rash purchases when you get to the supermarket.

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Going own brand can be one easy way to save hundreds of pounds a year on your food bills too.

This means ditching “finest” or “luxury” products and instead going for “own” or value” type of lines.

Plenty of supermarkets run wonky veg and fruit schemes where you can get cheap prices if they’re misshapen or imperfect.

For example, Lidl runs its Waste Not scheme, offering boxes of 5kg of fruit and vegetables for just £1.50.

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If you’re on a low income and a parent, you may be able to get up to £442 a year in Healthy Start vouchers to use at the supermarket too.

Plus, many councils offer supermarket vouchers as part of the Household Support Fund.

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Europe’s cheapest Christmas market has £1.80 mulled wine, no queues and British tourists are raving about it

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Wroclaw Christmas market has been named the cheapest in Europe by a team of experts

THE cheapest Christmas market in Europe has been revealed – and you’ve probably never even heard of it.

Wroclaw in western Poland is home to an intimate Christmas market that’s widely regarded as one of the best in the country.

Wroclaw Christmas market has been named the cheapest in Europe by a team of experts

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Wroclaw Christmas market has been named the cheapest in Europe by a team of expertsCredit: Alamy
The Christmas market will open on November 29

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The Christmas market will open on November 29Credit: Alamy

The atmospheric attraction has been dubbed the cheapest in Europe by travel money specialist, eurochange.

Experts at the site researched the festive destinations offering the best value for money for Brits based on factors such as the local exchange rate, hotel and flight prices, and the cost of food and drink.

Laura Evans-Fisk, head of digital & engagement at eurochange, said: “Our research shows the Christmas Market in Wroclaw, Poland is one of the best European Christmas markets to visit, if you’re looking for the best value for money and a truly authentic experience.

“A three-course meal for two will also only cost £39, so it’s a perfect romantic getaway or trip with friends.”

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Read More on Christmas Travel

Wroclaw Christmas market takes place across four interlinked locations in the city: Rynek Marquet Square, Place Solny, Świdnicka Street and Oławska Street.

Visitors can expect to find wooden stalls selling handmade gifts and local delicacies like Oscypek (a smoked cheese), sausages, a traditional Polish stew called Bigos and potato pancakes.

Food and drink are reported to be relatively cheap too, with a glass of mulled wine (Grzane Wino) costing 15 PLN (£3.10) at the market.

Glasses of mulled wine purchased from surrounding restaurants cost just 9 PLN (£1.86).

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According to local website Wroclaw Guide, the Christmas market will have a “fairytale” forest where visitors can pose for photos next to giant wooden mushrooms and forest trees.

One wooden stall is set to display a scene from Pinocchio, with a figure of Geppetto bringing the wooden puppet to life.

Jet2 Launches Biggest Ever Winter Package from Scotland

There are other attractions too, including a carousel and a rollercoaster.

A huge Christmas tree will also be on display at this year’s market, with its lights being turned on on December 6.

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The Christmas market will be open from November 29 to January 7.

On TripAdvisor, a person wrote: “This is the best Christmas market I have visited, it was very impressive.

“There were many different sections, including attractions for kids, food and drink stalls and stalls selling clothing and no queues.

“Everything was really reasonably priced too, especially compared to the UK.”

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The market is filled with wooden stalls selling handmade gifts

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The market is filled with wooden stalls selling handmade giftsCredit: Alamy
The Christmas tree lights will be switched on on December 6

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The Christmas tree lights will be switched on on December 6Credit: Alamy

Travel blogger Just Us Two Travel added: “The Wrocław Christmas market is full of beautiful decorations, including twinkling lights, festive ornaments, and an amazing towering Christmas tree.

“You will find various performances and activities taking place, keeping you entertained while you explore. There are carol singers and live music, theatrical performances and dance shows.”

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Specialist travel website European Best Destinations described the Polish Christmas market as “one of the best Christmas markets in Poland and one of the most beautiful in Europe”.

Direct flights operate to Wroclaw from several towns and cities in the UK, including London, Edinburgh, Glasgow, Liverpool, Manchester, Bournemouth, Nottingham and Bristol.

The cheapest fares are from London Stansted where Ryanair operates direct flights to Wroclaw as well as a route from London Luton with Wizz Air.

Return fares cost as little as £29 in December.

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Hotels in the city are extremely affordable in November and December too, with eurochange finding rooms from £29 per night, based on two people sharing.

Sun Online Travel has found an overnight stay at the Novotel Wrocław Centrum, a four-star hotel, costing £80 based on two people sharing a room.

There are also cheaper deals to be had, with private rooms in hostels starting from £17 per night for two people.

The Polish Christmas market has been named the cheapest in Europe

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The Polish Christmas market has been named the cheapest in EuropeCredit: Alamy

Europe’s cheapest Christmas market breaks

HERE are the five other Christmas markets that travel money specialist eurochange found to be the cheapest in Europe.

  • Sibiu, Romania
  • Innsbruck, Austria 
  • Tallinn, Estonia
  • Zagreb, Croatia
  • Strasbourg, France

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Best of the FT: student picks

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This article with recommendations by students is part of the Financial Times free schools access programme. Details/registration here.

To enrich classroom discussions, help with study and further reading, prepare for exams, seek career advice or simply for insight and pleasure: members of the free FT schools programme describe their favourite reading and explain their choices.

Post the headline and a link to any FT article you have enjoyed in the comments section below, and explain briefly why you like it. We’ll select the best and share them in our weekly newsletter.

Use the “recommend” button to upvote others’ choices if you share their views, or use “reply” to add your comments.

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Or simply read others’ suggestions.

Please keep the commentary respectful.

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Shoppers at major fashion brand furious after being banned from site for ‘excessive’ returns

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Shoppers at major fashion brand furious after being banned from site for 'excessive' returns

SHOPPERS at a major fashion brand have been left fuming after being banned from the site for “excessive” returns.

PrettyLittleThing has deactivated a number of customers’ online accounts because of the number of times they have returned orders.

Shoppers have taken to social media to criticise PLT's new policy

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Shoppers have taken to social media to criticise PLT’s new policyCredit: Alamy
PrettyLittleThing has deactivated a number of customers’ online accounts

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PrettyLittleThing has deactivated a number of customers’ online accountsCredit: Alamy
PrettyLittleThing is known for its cheap star-studded collabs, including multiple with Molly-Mae Hague

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PrettyLittleThing is known for its cheap star-studded collabs, including multiple with Molly-Mae HagueCredit: Getty

Baffled customers have insisted they haven’t returned enough to justify a ban from the retail giant.

Some of those affected have taken to social media to criticise the new policy, with many claiming they would return fewer items if the sizing of PLT clothes was more consistent.

One TikTok user vented her ban on the platform while demanding an explanation for the bizarre sanction.

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Faye said on the social media: “The only reason I return clothes is because it’s poor quality, it’s not as described on the website, the sizing standards are awful – yet PrettyLittleThing still think it’s a clever move to ban people from shopping from them because they can’t stick to their descriptions of clothes.

She backed her claim by displaying an email that confirmed she had been banned “in accordance with terms and conditions” after reviewing her “account activity”.

This apparently revealed “unusually high returns activity” – disallowing her from placing “any further orders”.

Seeing both sides, Faye said she understood why they may have wanted to clamp down on “girls spending hundreds of pounds for content making PrettyLittleThing hauls”.

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This is because some purchasers then go and return everything, but the TikToker remained confused over the decision to ban her given they’re an “online website”.

She added: “And if you say something’s a size 10 and it turns up fitting a size 6 girl instead, what do you expect?”

The most disgruntled customers are those who have paid £9.99 for PLT’s Royalty scheme, which offers free next day delivery and free returns to members. 

I’m a curvy girl & never thought I’d find a pair of cargos to fit my thick thighs but PLT have pulled it out of the bag

Fellow fuming customers took to Faye’s comments to express their frustration on the bizarre banning.

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One user said: “I have an online account with them but I’ve never actually ordered anything, I got an email today. I think it’s a glitch.”

Another commented: “Very real. I’m FUMING; I’ve literally sent 3 orders back this year out of about 20 orders and it’s the sizing issues.”

And: “I’m the type of person to order loads of dresses for an occasion and then I’ll return what I won’t wear!”

Other users revealed how they had previously been sent the wrong order by PLT, and therefore don’t understand how the retailer could put such a ban on returns.

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A disgruntled shopper said: “One time they sent me THE WRONG DRESS.”

Another added: “I got this, fuming. It’s okay though when they send the wrong items in an order, send orders out late, and take my royalty fee for the year that I paid for.”

PLT is part of the Boohoo Group and was founded by Mahmud Kamani in 2006 as an accessories-only brand that focused on selling trendy gear for cheap. 

It was co-founded and headed up by Umar Kamani, one of Mahmud Kamani’s sons, who was the catalyst in the brand’s celebrity appeal .

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Despite the cheap price point of its items, PLT has executed a number of star-studded collaborations.

These include with the likes of supermodel Naomi Campbell and a number of sell-out collections with influencer Molly-May Hague.

PrettyLittleThing have been approached for comment.

Is supermarket fashion the new high street?

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DEPUTY Fashion Editor Abby McHale weighs in:

The supermarkets have really upped their game when it comes to their fashion lines. These days, as you head in to do your weekly food shop you can also pick up a selection of purse-friendly, stylish pieces for all the family. 

Tesco has just announced a 0.7 per cent increase in the quarter thanks to a ‘strong growth in clothing’ and M&S has earnt the title of the number one destination for womenswear on the high street.

Asda’s clothing line George has made £1.5 million for the supermarket in 2023, 80 per cent of Sainsbury’s clothes sold at full price rather than discounted and Nutmeg at Morrisons sales are also up 2 per cent in the past year.

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So what is it about supermarket fashion that is becoming so successful?

Apart from the clothing actually being affordable, it’s good quality too – with many being part of schemes such as the Better Cotton Initiative.

A lot of the time they keep to classic pieces that they know will last the customer year after year. 

Plus because they buy so much stock they can turn around pieces quickly and buy for cheaper because of the volumes.

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UK Treasury to slash overseas aid in Budget as asylum seeker costs rise

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UK Treasury to slash overseas aid in Budget as asylum seeker costs rise

International development organisations warn country’s contribution could slump to its lowest level in 17 years

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