Money
Award-winning pub’s 32ft teepee is making our lives a nightmare – it’s like living at a festival… parking is mayhem
RESIDENTS living near to an award-winning pub say a 32ft tepee is making their lives a “nightmare” as it’s like living near a festival.
The Eagle and Child, in Ramsbottom, Bury, Greater Manchester, erected the structure in its beer garden during the pandemic.
The teepee seats up to 72 people and has been described by the pub’s owners, Daniel Thwaites, as an “essential part of the business”.
It is used to host events including weddings, christenings and birthday parties.
However, the pub, which was crowned UK ‘Pub of the Year’ in 2017, has now been ordered to remove the teepee and an outdoor bar following complaints from neighbours.
Aimee Burgess, who lives opposite the pub in Whalley Road, claims the “constant noise” made by people attending events at the teepee was “like having a festival outside the house”.
On one occasion, she claimed she was awoken by revellers performing karaoke outside the pub at 1am.
“It’s ridiculous,” she said. “It’s like having a festival outside the house with the amount of music, people wooing and cheering, and bottles smashing. It’s constant.”
When the teepee was first built, Ms Burgess said it was “absolutely fine”.
But, as more events began to be held at the pub, the problems began.
“It’s only been bad since they started holding weddings and parties in the outside tent,” she said.
“At first, there was an event every weekend. Now there’s an event during the week and every Friday, Saturday and Sunday night.”
A shortage of parking spaces at the pub means that customers often end up parking their cars on surrounding roads, Ms Burgess claimed.
“It’s mayhem in terms of parking,” she explained. “On a weekend, we have to be back by half six if we want to park anywhere close to our house.
“There have been times when we have had to park a five or ten minute walk down the road.”
Ms Burgess said she had contacted the council to explore the possibility of a residential parking scheme being introduced.
“The pub are trying to make everyone happy and I do feel for them, but they needed to be doing more before it got to this point,” she said.
“The teepee itself is fine, it’s just not a pub that was made for events. It was great as a gastropub.
“The beer garden is lovely and has stunning views but it’s not the place for an outdoor venue for weddings, birthdays and bar mitzvahs.”
PLANNING APPLICATION REJECTED
Earlier this month, Bury Council rejected a retrospective planning application for permanent retention of a circular tented ‘teepee’, outside bar, pergola and toilet block.
It came after neighbours raised objections about issues including noise and waste being thrown into rear gardens from the beer garden.
Planners at Bury Council said the application was refused mainly on noise and traffic issues, plus design and appearance.
A planning report found that the plans “would have a serious and detrimental impact on visual and residential amenity”.
It also expressed concerns about on site parking as the pub only has 11 spaces.
Every Friday, Saturday and Sunday, we are having other people’s parties inflicted on us
Local resident
One man who lives in nearby Cheshire Court said he was among those who objected to the planning application.
“I’ve lived in this house for the best part of 28 years and it’s only in the last three I’ve had to complain,” said the man, who asked not to be named.
“It’s a quiet residential area. Since they have introduced that, it’s caused a lot of issues for the residents.
“Every Friday, Saturday and Sunday, we are having other people’s parties inflicted on us.
“The music starts at about one in the afternoon and the noise goes up as more and more people arrive.
“You get singalongs and people banging on the table. There are times when I can feel the baselines in my windows.
“They are having a good time but putting a tent slap bang in the middle of a residential area has been a nightmare for the last three years.
“It would be nice if the venue could contain that within walls rather than a teepee.”
‘DOUBLE PARKING’
As well as “severe noise” late at night, he said another issue was customers “double parking” on Cheshire Court.
On occasions, he says car have been parked on the street for several days after an event.
“The surrounding area is being used as an overspill car park for the pub,” he said. “If they have got a lot of customers then there is not a space anywhere along this street.
“Sometimes there are cars parked all the way down to the motorway bridge.”
He said items have also been thrown over neighbours’ fences, including stones, glass bottles and vape refills.
“We can’t do anything without experiencing the activities going at the pub,” he explained. “I don’t know what the solution is short of it being put back to what it was.
“Businesses are having a hard time but you shouldn’t be able to run a business if it’s massively detrimental to local residents.
“If they had done this and they were somewhere in the middle of a field and weren’t disturbing anybody then good luck.
“To introduce it to this area has caused such a nuisance for the last three years.
“This argument that the pub was there first so they get carte blanche is nonsense.”
When there’s an event, parking is chaos round here
Jon Walker
Jon Walker moved into his home in Peel Brow in October 2021.
He accused the pub of being “disengaged” with residents, as he said: “It doesn’t feel like a local pub. It feels like an events space.
“A lot of the clientele are not from the area. They drive to the pub and park on the street.
“When there’s an event, parking is chaos round here.
“It p***** people off.
“It would be nice if the pub was more engaged with the local community and came and chatted to us.
“It’s odd that you would get an outdoor events space in the middle of a residential area.”
Ramsbottom councillor Gareth Staples-Jones has since called for compromise after being “very disappointed” by the decision.
He said: “As ward councillors, we were not made aware of this decision.
“If residents have concerns or issues relating to the teepee, it would have been helpful to have known prior or at the time of the issue arising so ward councillors or council officers could approach the brewery and pub to find a middle ground and a way to resolve.
“Waiting until a retrospective planning application to hammer in nails feels wrong.
“I will be working with our enforcement team to ensure we’re doing our best to promote places like Eagle & Child whilst also listening to residents’ concerns.
“Rammy is an attractive destination to live, eat, relax and be part of a wonderful community – we need to grow that by working with businesses and the community.”
Earlier this week a spokesman for Daniel Thwaites said that following the decision “we are currently reviewing our options and are aiming to meet with Bury’s planning team to find a solution that works for all parties”.
“Rammy is an attractive destination to live, eat, relax and be part of a wonderful community – we need to grow that by working with businesses and the community.”
Previously, a spokesperson for Daniel Thwaites said: “The teepee was installed post-Covid as part of The Eagle and Child’s recovery plan and has since been very well received by customers and local community groups.
“Following a recent planning decision, we are currently reviewing our options and are aiming to meet with Bury’s planning team to find a solution that works for all parties.”
The Sun Online has approached the pub and Daniel Thwaites for further comment.
Money
All advice firms should have a ‘technology champion’
All advice firms should have a “technology champion”, Mint Wealth Management founder Andy Kirby has claimed.
Speaking at Money Marketing Interactive in Leeds yesterday (24 October), Kirby said that as tech advances, it is vital to have a “dedicated person who is across the subject”.
“With the challenges that most firms now have, many have a Consumer Duty champion, but I also think you need a technology champion within your business,” he said.
“I think that’s a good thing to look at. Somebody who can really get it, understand it, really get behind it and make sure it’s adopted.”
Speaking on the same panel, independent IFA Bradley Booth claimed one of the biggest challenges with technology is advisers not being motivated enough to adopt it.
Booth, from ARK Financial Planning, said: “Ten years ago, it was a massive effort to try and get yourself using the back-office system and logging everything in one place.
“You take it for granted now because it’s so easy to find everything you need.
“We need to take that kind of approach again – say ‘right, we can see the success we’ve had from properly doing technology 10 years ago’ and do it again.
“If we put the effort in again, we’ll get their reward again in five years.”
Martin McKenna, senior consultant at the Financial Technology Research Centre, said: “There’s an awful lot of people out there in the industry who are scared of changing.”
He referenced a survey FTRC conducted recently, which showed that 40% of people were happy to carry on as they are.
He said there was “nothing wrong with that”, but suggested “sometimes you have to break something to make it better, then make it stronger when it’s fixed again”.
“When you’re running a business that makes money and we’re happy, you don’t break it and say things will be better in the longer term,” he added.
“It might hurt the business, maybe even hurt the clients’ support service for little while, but the benefit is very much there in the longer term.”
The panel was asked if they understood why some advisers approaching retirement might be reluctant to put the effort in to invest in technology to get quality data.
Kirby said that “the better data you have, the better value you will get for your business if you want to exit”, as that’s what buyers are increasingly looking for.
Despite acknowledging the benefits of AI and technology, Booth said he “would not be able to sleep comfortably knowing AI has done part of his job for him”.
“I would never have confidence knowing it has not been thoroughly checked first,” he said.
“If I trust AI to deliver something in ten minutes that would take me a couple of hours normally, and then I go and give that advice to clients and three or four years down the line they say, ‘I was badly advised,’ that would massively ruin my relationship with AI.”
McKenna ended by telling the audience that “sometimes you just need to try AI and give it a go”.
“Part of the challenge with AI is getting your own mindsight right. Once you’ve done that you’ll get better results,” he concluded.
Money
Britain’s ‘strictest’ cafe puts up TWENTY ONE hand-written signs banning dogs and unsupervised kids in crackdown
CUSTOMERS have been left gobsmacked by a cafe’s whopping 21 signs instructing them what they cannot do on its premises.
The notices at Hidden Gem Café in Manchester‘s Heaton Park tell punters dogs are not allowed, children must be supervised, and toilets are for customers only.
And if you fancy eating your pack lunch in the cafe – think again.
The owners warn anyone caught consuming food or drink not bought in the coffee shop will be asked to leave.
The staggering number of warnings and notices has driven many to express their frustration on social media.
“Things like this really p*ss me off.
“Like most of these things are just common sense. Makes you think the owners are d*cks and in that case I’d rather take my custom elsewhere,” said one user.
Others were more understanding of the cafe’s strict rules.
One commenter wrote: “All reasonable requests, but it’s extremely funny how many signs there are.”
Journalist Jack Fifield, 26, noticed the signs when he was visiting the garden centre where the cafe is located.
He said he stumbled across the cafe while visiting the beauty spot, just north of Manchester city centre, on his day off.
Like many other customers he found the notices a little overbearing but managed to find the funny side.
He joked: “Anyone know if there’s any rules I have to follow at this cafe?”
He added: “I was shocked to be greeted by a sign telling me I could be asked to leave if I consumed my own food or drink.
“As I approached the cafe to buy myself a slice of cake, I noticed a lot more signs with different rules and regulations.
BITTER PINT Punters call me ‘UK’s strictest landlord’ because I charge them for LEFTOVERS – I don’t have time for idiots
Mark Graham, 62, has owned and run The Star Inn pub in the tiny hamlet of Vogue, Cornwall, for the last 27 years.
He hit back at a customer who tried to shame him online after they were charged an extra £2.40 because they piled their plates high at the £12 all-you-can-eat carvery – but ate barely any.
Verity Farmer, who shared her experience on Facebook, said: “Just been for a Sunday carvery at The Star Inn, Vogue, St Day.
“We paid for our meal at £12 each, and when we got our bill it had got an extra £4.80 added.
“When questioned about it they said it was a charge for not eating all our meal. I’ve never heard anything like that before.”
Her post prompted nearly 400 comments in less than 24 hours, with The Star Inn’s social media page among those replying.
It said: “We just try and make sure there is enough food for everyone.
“I’m sure if you were a customer later on in the day and I had to tell you I had no food left for your booking because it had all been wasted and gone in the bin you would not be very happy and would have made another social media post too.”
Now Mark – a former tin miner who also served in the Royal Navy – has defended the policy, which is outlined in notices inside the eatery.
After buying a slice of cake and a hot chocolate he went to sit down outside.
“Afterwards, I got my water bottle out and I felt like I was breaking the rules when I took sips from it. I was worried I’d get kicked out, but of course I didn’t,” he said.
Despite the seemingly hostile signs, Jack said the staff were “friendly enough”.
“I did see a guy throw his leftover chips on the floor to feed the birds, but there was no sign saying not to do that, so I guess he was within the cafes rules,” he added.
The cafe manager, who goes by Mark, defended the cafe’s strict stance saying the signs were intended to remind customers of basic rules.
“It’s a one ace site, there’s the entrances into the shop. I went to Marks and Spencer this morning and saw more signs than I’ve got up, I don’t get what the issue is.”
“It’s not a picnic area,” he said.
He added: “The signs are things like ‘please keep your dogs on a lead’.
“Just this morning, a guy is running around with with his dog not on a lead and a bloke tripped over and banged his head.
Money
L&G partners with US-firm Taurus to invest $200m in high growth real estate
L&G is set to deliver large scale projects amid increasing demand for quality housing and logistics infrastructure.
The post L&G partners with US-firm Taurus to invest $200m in high growth real estate appeared first on Property Week.
Money
Three directors appointed to The Pensions Regulator board
Three new permanent executive directors have been appointed to the board of The Pensions Regulator (TPR).
The appointments, which will “help deliver TPR’s new regulatory approach”, were approved by pensions minister Emma Reynolds.
The new directors are Nina Blackett, executive director of strategy, policy and analysis, Gaucho Rasmussen, executive director of regulatory compliance and Neil Bull, executive director of market oversight.
They will help accelerate the shift in TPR’s regulatory approach to meet the challenges and opportunities of a changing pensions market.
Blackett has served as both director of digital services and interim director of strategy, policy and analysis since joining TPR in September 2023.
She brings considerable experience in leading digital transformation in finance, healthcare and education to her new role.
Neil Bull has more than 25 years of experience in the commercial pensions sector and brings a deep understanding of the pensions market and risk management to the role.
He previously served as TPR’s head of investment before becoming interim director of market oversight in April 2024.
Gaucho Rasmussen is a regulatory and enforcement leader with extensive experience in organisational change and development.
He joins TPR from Amazon, where he has been advising on regulatory compliance across Europe.
Prior to this, Gaucho held positions as director of enforcement at both Ofcom and the Competition and Markets Authority (CMA).
TPR chief executive Nausicaa Delfas said: “The pensions market is rapidly changing and moving towards fewer, larger schemes, bringing new opportunities and new risks. We are evolving as a regulator to meet these challenges.
“Gaucho, Neil and Nina will each play a critical part in accelerating the shift in our regulatory approach that will help us to protect, enhance and innovate in a changing pensions market, and become a more efficient and effective regulator.”
In February, TPR announced the establishment of three new regulatory functions – regulatory compliance, market oversight and strategy, policy and analysis.
Money
Toob app ‘down’ as thousands report issues with broadband provider and blast ‘useless’ internet
THE Toob app is “down” as thousands report issues with the broadband provider and blast the “useless” internet.
Downdetector received more than 3,500 complaints about the service just before 12.25pm today.
The vast majority – 82 per cent – of those were to do with the internet.
Money
URW forecasts drop in vacancy levels after bankruptcies hit 191 units
URW said 63% of its affected units have either been re-let or are still occupied by the existing tenants with the remainder affecting vacancy levels.
The post URW forecasts drop in vacancy levels after bankruptcies hit 191 units appeared first on Property Week.
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