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UK traders set up own ‘inspection points’ for EU goods to tackle Brexit chaos

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At Provender wholesale plant nursery in Swanley, Kent, employees are unloading the first lorry load of goods into a newly-fitted, large biosecure barn established to carry out checks on products arriving from Europe.

Dysfunction in the post-Brexit border system is prompting a growing number of UK plant and food traders to try to set up their own “control points” where products can be inspected, as an alternative to state-run facilities.

The move is an attempt to lower costs and reduce friction in trade with the EU, while side stepping the delays that have beset the government-run inspection point in nearby Sevington.

“The way it’s going is we’re losing all control,” said Stuart Tickner, head of the nursery and biosecurity at Provender. “By becoming a control point, we bring some of that aspect of control back to us,” Tickner added. 

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Issues at the Sevington site, problems with the border IT systems and the slow roll out of a promised trusted trader programme, have piled pressure on businesses both sides of the border, leading some suppliers to give up exporting to the UK all together. 

The trusted trader programme, also known as the Authorised Operator Status was designed to test the possibility of allowing regular importers to carry out checks at their own sites, rather than at a border control post.

Stuart Tickner checks plants that have been imported from the EU and have cleared their customs checks
Stuart Tickner checks plants that have been imported from the EU and cleared their customs checks © Charlie Bibby/FT

The new post-Brexit border checks on food and plant imports from the EU were introduced in April by the previous Conservative government after several delays.

Provender said it hoped to reduce costs for its customers by establishing its own control point and cutting the common user charge (CUC) which companies say is hammering the sector.

However building it was a “high risk strategy” given confusion over the timing of the government’s border implementation plan.

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Until a trusted trader scheme is fully implemented, the nursery must use government inspectors to carry out physical checks on arriving goods.

The industry has long argued that traders should be allowed to carry out their own inspections because many already had the expertise needed to meet specifications on fruits, vegetables and plants. 

Nigel Jenney, chief executive of the Fresh Produce Consortium, said traders were being forced to pay millions in charges despite the industry having the infrastructure and personnel needed to carry out controls. 

“They should have used the industry’s facilities and expertise that already existed and we would have readily shared it,” he said. “It’s a problem of their own making.” 

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Laminated pages listing different plant pests so staff at Provender Nurseries know what to look out for
Laminated pages listing different plant pests so staff at Provender Nurseries know what to look out for © Charlie Bibby/FT

Seafrigo, a refrigerated food logistics company, was the first group to enrol in the pilot scheme and set up a designated inspection point. 

Mike Parr, chief executive of PML Seafrigo UK and Ireland, said the scheme was crucial to ensuring the flow of food into the UK.

But a decision on whether to take it beyond pilot stage had been “pushed down the road” since the idea was first tabled three years ago, he noted. 

Businesses like Seafrigo have invested hundreds of thousands of pounds in building capacity on their own premises but cannot get enough trade coming through to recoup those costs because the government does not provide enough inspectors. Those who do come are unavailable overnight.

“It’s the only way that bringing fruit and vegetables into the UK is going to work. Sevington is too expensive and too slow,” Parr said, adding he heard regularly that hauliers were offered no facilities at the site. “If they come to us, we have everything in place for them.”

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Staff at Provender Nurseries check plants that have been imported from Europe.
Moving controls away from the border to the premises of a trusted trader could cut waiting times and improve biosecurity © Charlie Bibby/FT

Currently 12 consignments of plants are held up at Sevington, many of which have been there for over a week, according to three people familiar with the situation.

No one in the supply chain was informed of the reason for the delays, according to the Horticultural Trades Association. By the time they were told the issues stemmed from an outbreak of pests in Italy, more shipments had arrived. 

“We have made it clear that delays like this with no communication are completely unacceptable. They must ensure that the industry has detailed and timely communication in the future,” the trade group said.

“Drivers don’t want to come to the UK any more, they’ve had enough,” said one customs agent who asked not to be named, describing “inhumane conditions” for drivers at Sevington, who have to wait for hours in a small room, only provided with a bottle of water while their goods await inspection. 

Some in the industry are pinning their hopes on the government agreeing a “veterinary deal” with Brussels that could reduce or remove the need for inspections and paperwork on most plant and animal exports.

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A deal could take years to agree and implement, however, and in the meantime the UK’s reputation as a trading partner has been damaged, the sector warned. 

A member of staff at Provender Nurseries checks a plant’s roots for imported pests
A member of staff at Provender Nurseries checks a plant’s roots for imported pests © Charlie Bibby/FT

Marco Forgione, director-general at the Chartered Institute of Export & International Trade, said the group had heard from many businesses in the EU who were preparing to stop trading with the UK, because of the increasing costs and uncertainty. 

“The true cost of BTOM [Border Target Operating Model] for traders is only just beginning to materialise and will impact the cost of living over the winter months with price increases being passed on to the consumer,” he said, adding that the government should “further assess” the feasibility of the trusted trader pilot.

While moving controls away from the border to the premises of a trusted trader could cut waiting times and improve biosecurity, it would not fix some fundamental flaws in the border system, traders said.

These included a lack of communication from the government on why some goods are flagged for checks and others not. 

“There still could be delays, but at least the plants will be an environment where they are cared for,” said Richard McKenna, Provender’s managing director. 

The government said: “[It is] committed to reducing barriers to trade and cutting red tape by striking a fair balance between business and biosecurity.

“We are piloting a trusted trader approach — the Authorised Operator Status — and full implementation will depend on the outcome of this pilot.”

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Amazon and UK government at odds over working from home

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Amazon and UK government at odds over working from home
BBC Montage Image: On the left side a man works from home at his desk, and pets a dog. On the right side a woman stands at her desk in an office environment, and passes a file through to the man working from home. A cat crosses the divide between the two images.BBC

They are two competing views on where desk-based employees work best.

Amazon is ordering its staff back to the office five days a week, just as the government is pushing for rights to flexible working – including working from home – to be strengthened.

The tech giant says employees will be able to better “invent, collaborate, and be connected”.

But just as the firm’s announcement became news, the UK government was linking flexibility to better performance and a more productive, loyal workforce.

Few are short of an opinion on how effective working from home is and for a government there are broader considerations such as how, for example, caring responsibilities are affected.

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But more than four years since the start of the pandemic, what does the evidence tell us about how we work best and is Amazon right to believe people being in the office full time will allow them to collaborate better?

Amazon’s fellow tech giant Microsoft studied its employees during the pandemic. It looked at the emails, calendars, instant messages and calls of 61,000 of its employees in the US during the first six months of 2020. The findings were published in Nature Human Behaviour.

The study indicated that, during Covid, remote workers tended to collaborate more with networks of colleagues they already had, and that they built fewer “bridges” between different networks.

There was also a drop in communication that happened in real time – meetings that would have happened in real life weren’t necessarily happening online. Instead, more emails and instant messages were sent.

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The authors suggested this may make it harder to convey and understand complex information.

Line chart showing the percentage of people aged 16 and over in Great Britain who said they had worked from home only, away from home only, or a mixture of both in the last week. In the year to September 2024, an average of 42% said they only travelled to work, 13% said they only worked from home, while 27% said they adopted a hybrid approach. The percentage reporting a hybrid working pattern has risen since 2021, while the percentage only working from home has dropped.

Amazon is among a number of companies telling employees to return to the office full-time

Microsoft’s was a data-led study. But what about human experience?

A 2020 survey by the Chartered Institute of Personnel and Development (CIPD) of 1,000 senior decision-makers in organisations found about a third struggled with “reduced staff interaction and cooperation”.

However, more than 40% of the managers said there was more collaboration when people were working from home.

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Greater collaboration is hard to object to, but equally it is no guarantee of productivity.

In 2010, China’s biggest travel agency CTrip tried something very new among staff in its airfare and hotel booking department.

Almost 250 staff were identified as potential home workers – they needed to be established at the company and have a proper home working set-up.

Around half that group started working from home. The other group stayed office-based.

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Researchers at Stanford University found the workers were 13% more productive when working from home – mainly because workers had fewer breaks and sick days, and they could take more calls because it was quieter.

Communication barriers

There was a particularly significant drop in staff quitting for non-managers, women, and people with long commutes, the researchers said.

However, those Chinese home-workers were seeing a bit of the office: they were spending one day a week among colleagues. It could be this brought some benefit – a separate study years later from researchers at Stanford suggested fully remote work can lead to a 10% drop in productivity compared with working in the office all the time.

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Barriers to communication, lack of mentoring for staff, problems building a work culture, and difficulties with self-motivation were all cited.

Amazon is not alone in telling employees to return to the office full-time.

Goldman Sachs chief executive David Solomon famously described working from home as an “aberration”. The US firm requires bankers to be in the office five days per week.

Rival US banks JPMorgan and Morgan Stanley have also backed workers returning to the office, whereas some banks in Europe have taken a softer approach.

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Elon Musk’s Tesla also requires employees to be in the office full time, leading to reports of problems finding space for them.

Another Musk company, SpaceX, brought in a policy requiring workers to return to the office full-time.

But it wasn’t without consequences: when it brought the policy in, SpaceX lost 15% of its senior-level employees, according to a study published earlier this year.

The pandemic changed work routines that were in many cases decades old.

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Linda Noble, now 62, from Barnsley, was used to putting on a suit and make-up. In 2020 she was a senior officer in local government, scrutinising governance in the fire service and the police service.

Then Covid struck and she was working from home.

“I loathed it. I missed the communication – going into work, someone would make you smile,” she says.

But with time, Ms Noble adjusted. She set up her home office and she thinks that before long she was twice as productive as previously – even if that was in part because of an inability to switch off.

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Many disabled people also believe working from home makes them more productive.

A 2023 study of 400 people suggested that disabled workers felt they had more autonomy and control when working from home, which led them to better manage their health and wellbeing, and 85% felt more productive.

Perhaps unsurprisingly, not all studies come to the same conclusions. Some suggest an improvement to physical health from working at home, others disagree. The same goes for mental health.

The wellbeing of staff was a key reason one UK business decided to get them back to the office as soon as possible after lockdown restrictions ended, according to one of its directors, Francis Ashcroft.

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Part of a team

He was chief executive of a large private UK children’s care services company. He says “some people were struggling with raised anxiety” and wanted to get back to the office “to be part of a team”.

Mr Ashcroft said there was “also a recognition that 80% of staff were at the coalface”, working in person in children’s homes and education, and so it was “right to come back” for reasons of fairness.

Although team members were collaborating online at 95% of what they had been, “coming back into the office added that 5% back”, he argues.

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“It brought a realness and a sense of belonging,” Mr Ashcroft says, adding that “when it comes to delivering a service, the teamwork was much better in the office”.

Despite this experience, an umbrella review of home working that examined a range of other studies concluded that, on the whole, working from home boosts how much workers can get done.

What difference there is in approach between the government and Amazon essentially boils down to whether or not some home working should be part of the mix, with Amazon believing it shouldn’t.

Linda Noble’s time solely working from home is over. She is just about to start a hybrid job. She’s attracted by the “balance” between working from home and office work.

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Reduce churn

According to the CIPD, benefits of hybrid working include “a better work/life balance, greater ability to focus with fewer distractions, more time for family and friends and wellbeing activity, saved commuting time and costs, plus higher levels of motivation and engagement.”

And it may be that this can reduce staff churn. A study published this year found that a Chinese firm that adopted hybrid working reduced the rate at which employees quit by a third.

From an employee perspective, the optimum time for hybrid working is three days in the office – this makes employees most engaged, according to a Gallup survey of US workers, although it also says there is “no one-size-fits-all”.

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In the UK, the number of people exclusively working from home is falling. But, crucially, hybrid working is continuing to rise, running at 27% of the working population.

Gallup says that despite highly publicised moves by firms to get employees back in the office, the underlying trend is that the future of office work is hybrid.

This tallies with the position of the UK government, which is clear that it believes the potential to work at home drives up productivity.

The calculation by Amazon appears to be that what evidence there is for increased productivity among employees who work in part from home fails to capture the particulars of how they operate.

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meet the next generation of AI-powered assistants

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Move over, copilots: it’s time to make room for the AI agents.

That has been the message from the software industry in recent days, as some of the biggest companies have lined up behind the latest idea for how to turn generative artificial intelligence into a staple of working life.

Microsoft, Salesforce and Workday this week put agents at the centre of their AI plans, while Oracle and ServiceNow have also used the industry’s annual round of user conferences this month to promote the idea.

AI assistants known as copilots — a term first popularised by Microsoft — have become the software industry’s main response to the generative AI unleashed by the launch of ChatGPT nearly two years ago.

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The latest wave of AI agents are designed to go further and take actions on behalf of users. While agents have become the newest front in the battle between tech giants like OpenAI and Google, they have also turned into the software industry’s latest attempt to sell generative AI to business customers.

The evolution reflects both an advance in the underlying technology, as well as a new marketing pitch from an industry looking to capitalise on a heavily hyped technology that has yet to have much impact on its revenues.

If the industry’s claims prove true, the move from AI assistants to agents could also open the door to a far more disruptive phase in the evolution of generative AI, both for workers affected by the technology as well as software companies themselves.

Behind the spread of agents — also widely referred to as “agentic” systems — lie a number of advances in the underlying technology since the first generative AI chatbots.

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Greater memory enables the systems to retain a better understanding of context, while planning capabilities have advanced. Agents also often connect to other systems through APIs — application programming interfaces — meaning they can take actions on behalf of a user rather than just return information.

The latest wave of agents is designed to act as an extension of the copilots that came before rather than replace them completely. According to Microsoft CEO Satya Nadella, his company’s copilot software is evolving into an “enterprise orchestration layer”, a conversational interface through which workers will be able to create and use agents to carry out specific tasks.

Initially, AI agents are mainly being promoted as tools to take over simple, routine actions, like filling out an expenses report.

But some companies are already touting their ability to handle more complex tasks, or even take over some jobs completely. Automating customer support systems has been a main area of focus, potentially replacing large numbers of call-centre workers.

So far, generative AI has done little to lift the revenue growth of software companies.

The entire software industry is still in “‘show me’ mode on copilots or AI agents”, says Jim Tierney, a growth stock investor at AllianceBernstein. “It is still an open question exactly how this is going to be monetised,” he added.

Marc Benioff, chief executive of Salesforce, suggested there was a lack of traction for copilots, telling the FT: “Microsoft has deceived customers with their AI strategy, they don’t need to DIY it. We build it into our platform, customers shouldn’t be forced to train and retrain their models.”

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The software companies are betting that customers will see direct productivity benefits in agents that can take on entire tasks.

According to Microsoft’s Nadella, as AI systems like these become increasingly capable, “models themselves become more of a commodity and all value gets created by how you ground, steer and fine-tune these models with your business data and workflow”.

As agents take on more of the workload, that could put companies like Apple, with its dominant smartphone platform, and Microsoft, with its desktop productivity apps, in the best place to win, said Tierney.

For now, the full implications of that shift are likely to be muted, as the tendency of generative AI systems to “hallucinate” makes users cautious about allowing them to take unsupervised actions.

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“I’m sceptical, and even a little bit nervous” about the widespread use of agents, said Barry Briggs, a former chief technology officer at Microsoft and now an analyst at Directions on Microsoft, an independent research firm.

The probabilistic nature of the technology means that customers will not be able to use the technology for important tasks, but instead will have to build it into work processes that give workers the final say, he added.

Yet some companies already claim to be taking the technology to its logical conclusion. Last month Sebastian Siemiatkowski, CEO of Swedish fintech company Klarna, said his company was on the way to halving its workforce with AI.

Siemiatkowski also made waves in the software industry by saying Klarna would abandon Salesforce and Workday completely and instead use AI to develop the software it needs to run its business. That claim is widely seen as an outlier in the tech world given the current state of the technology, though it points to what some claim will be a far more disruptive future.

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Most software investors, however, are betting the big winners will be the existing powers in the software industry — even if it is still unclear how or when the pay-off from technology will come.

As extensions of copilots, agents are merely the latest step in the attempt by today’s leading software companies to stake out the territory and prepare themselves for the time when generative AI has advanced to a point where it can deliver real productivity gains, said Kevin Walkush, a portfolio manager at Jensen Investment Management.

The current generation of agents were unlikely to do much for software company revenues, he added, but: “It’s all about establishing their beachheads and long-term positioning.”

Even if the incumbents are best placed to win, the shift towards agent-based systems could still cause upheaval in the way they do business. Most have charged customers a licence fee based on the number of workers who use their software — a model that would be threatened if AI agents make a serious dent in staff counts.

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In response, most software companies have started to test usage-based pricing that ties their revenue to query volumes. Salesforce, for instance, says it will charge $2 for each “conversation” with its AI agents. Many also talk about a shift to outcome-based pricing that will allow them to share in some of the gains that customers get from using the software, though it is unclear how this might work.

“It’s early, we don’t know how the pricing models will play out,” said Byron Deeter, a partner in Bessemer Venture Partners and investor in early-stage software companies.

Like the move to the cloud, when a change in the way software companies book revenues caused a period of turmoil for the industry, the shift to a new pricing model for AI “might be bumpy for public [software] companies”, he added.

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Sri Lankan election heads into run-off with leftist outsider in the lead

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Sri Lanka’s presidential election has headed into a run-off, with leftist outsider Anura Kumara Dissanayake leading the vote count but failing to pass the 50 per cent threshold needed for an outright victory in the south Asian country’s first election since it fell into default.

Dissanayake, a neo-Marxist candidate was leading with 40 per cent of the vote with about half of the ballots tallied on Sunday, according to the election commission.

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Under Sri Lanka’s electoral rules, voters can rank second and third-choice candidates. If no candidate receives more than 50 per cent, those second-preference votes are added to the tally of the two leading candidates to determine a winner.

Sajith Premadasa, the main opposition leader and son of a former president, was in second with about 32 per cent of Saturday’s vote. Incumbent President Ranil Wickremesinghe placed third, with about 16 per cent.

Analysts said a victory for Dissanayake would be a stunning political upset in Sri Lanka and cast new doubts on its fragile $3bn IMF-backed debt restructuring in the country that has endured two years of economic crisis and austerity.

His National People’s Power coalition has just three MPs in the 225-member parliament, which is dominated by parties backed by traditional elites. 

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Wickremesinghe, 75, took office in 2022 after Sri Lanka defaulted on its foreign debt and then-leader Gotabaya Rajapaksa fled the country amid severe economic turmoil and power cuts.

He campaigned as a the guarantor of financial stability, and last week his government said it had reached a draft agreement with holders of Sri Lanka’s $12.5bn defaulted bonds that “almost completes” the restructuring. The deal will still require a formal sign-off from the IMF and creditors.

Dissanayake, 55, has pledged to maintain the IMF facility but wants alter some of its rigid conditions to grant more relief to the country’s 23mn people, about a quarter of whom are in poverty.

The NPP’s election manifesto called for a renegotiation of the IMF agreement to make it “more palatable and strengthened”, with more focus on relief for the poor.

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On the campaign trail, Dissanayake also vowed to tackle corruption and slash privileges for the ruling class, such as generous pensions and car permits, and pledged to reopen all human rights cases involving the Rajapaksa regime during Sri Lanka’s brutal civil war.

“AKD benefited by a swing of all the votes of the Rajapaksa party towards him,” said Kusal Perera, a political commentator, referring to Dissanayake by his initials.

Harini Amarasuriya, an MP with the NPP, said the strong first-round result represented a rejection of “the traditional elite politics that was part of our culture”. 

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“This is not just a transfer of power from one party to another. It’s a real shift in power dynamics.”

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Maximus, Michael Caine or French flâneur: what style tribe are you?

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Get into character this autumn with HTSI’s curated shopping edits

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Government urged to improve frontline health services after drop in childhood jabs in England

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A leading government adviser has called on ministers to urgently address low childhood vaccination rates by investing in frontline services after new data revealed an “extremely worrying” decline in uptake.

Professor Sir Andrew Pollard, chair of the UK’s Joint Committee on Vaccination and Immunisation, said the government needed to increase funding, especially for frontline nurses and health visitors with local knowledge.

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“The system for mopping up those who find it hard to access vaccination is not currently robust enough,” he told the Financial Times.

“We have to get this right, the future health of our children depends on it, and even their lives.”

The warning comes after data published by NHS England last week showed that uptake of all 14 key childhood vaccinations has fallen over the past year, with no vaccines meeting the World Health Organization’s target of 95 per cent coverage.

The share of children vaccinated against measles, mumps and rubella (MMR) by their second birthday fell to a 14-year-low of 89 per cent in the year ending March 2024.

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The UK Health Security Agency last month warned of a back-to-school resurgence of measles after major outbreaks in London, the West Midlands and North West drove infections to the highest levels since 2012.

Pollard said the spread of measles was a “red flashing warning light” that other diseases would soon start spreading without urgent action.

Low vaccination rates are a global problem, with nearly three-quarters of children living in countries where low vaccine coverage is driving measles outbreaks.

Dr Mary Ramsay, UKHSA director for public health programmes, said disruption to healthcare during the Covid-19 pandemic and complacency had caused vaccination rates to drop in England.

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“While there is much focus on vaccine hesitancy . . . it is not driving the long-term decline we have seen in uptake,” she said.

“[It] is more likely a combination of some people being complacent about the risk of some diseases, but also about people’s lifestyles and finding time to ensure your child attends their appointment.”

A 2023 survey by UKHSA found that 88 per cent of parents were happy with the safety of vaccines for babies and young children, although rates were lower among ethnic minorities and people from lower social grades.

Pollard said a lack of access was the main reason for the decline, with parents finding it difficult to find available appointments and to travel to GP surgeries, especially if they have to take multiple children on public transport.

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He added that some communities were unaware that vaccines are free, while others may have unfounded concerns over their safety.

MMR vaccination rates were lowest in London, which is home to 17 of the 20 areas worst affected by measles outbreaks. Hackney and the City of London had the lowest uptake across all local authorities in England, with coverage of only 68 per cent last year, down from 88 per cent a decade ago.

Dr Gayatri Amirthalingam, UKHSA immunisation deputy director, said London had “an ethnically and socio-economically diverse population and health inequalities persist”.

She added: “The population is also very mobile with many families moving in and out of the city and between boroughs, who may not immediately register with a new GP.”

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The NHS launched a new vaccination strategy in December, promising a more flexible appointment system that would make “booking a jab as easy as booking a cab”.

Local health teams will also have more flexibility to offer immunisation services in local venues such as community centres, sport facilities and places of worship.

Steve Russell, NHS national director for vaccinations and screening, said too many children were still not fully vaccinated against preventable diseases such as measles and whooping cough.

The Department of Health and Social Care said the NHS and GP practices send reminders to encourage parents and carers of children not fully vaccinated to come forward, adding it continued to look at ways to further boost vaccine uptake through community pharmacists and health visitors.

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Naples 1944 — heroism, hedonism and horror in wartime Italy

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In newly liberated but starving Naples, the American general Mark Clark hosted a banquet. He was served the humanlike flesh of a manatee taken from the municipal aquarium, which disturbingly resembled “a little girl who had been cooked”.

So, at least, runs the version of this often-told anecdote in Curzio Malaparte’s sensational semi-factual novel The Skin. Keith Lowe, however, has found that the aquarium remained open and stocked after the Allies occupied Naples in autumn 1943. It charged 20 lire to soldier-tourists to view the uneaten marine life. For Lowe, Mark Clark’s manatee menu symbolises the process “by which fiction becomes myth, myth becomes recollection, and recollection becomes history”.

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During and after the Fascist breakdown and the retreat of German forces, the Italian port suffered more from this slide between fact, memory and legend than almost any other theatre of the second world war. Torrid literary reportage has fixed the image of what journalist Alan Moorehead called “the moral collapse of a people” into anarchy, crime and despair as authority broke down. In The Skin, or Norman Lewis’s celebrated memoir Naples ’44, or John Horne Burns’s novel The Gallery, the city figures as a lurid arena of violent chaos and lawless sleaze.

For sure, Lowe’s meticulous historical sleuthing reveals disorder on a monumental scale, with “theft, prostitution or illegal trading” the sole means of survival for many citizens. But he also recovers the hidden history of a Mediterranean metropolis that freed itself from German domination before the Allies arrived — only to find its dreams for social renewal dashed by the naivety, ignorance and mismanagement of its well-intentioned liberators.

Especially in Savage Continent (2013), Lowe has made a speciality of aftermaths: what happens as conflicts end, and the “dramatic, exhilarating and traumatic” events that follow. On 1 October 1943, the King’s Dragoon Guards drove to cheers and flowers into a joyful city. Soon, Naples became a template for both the sunny and shady sides of post-Nazi life — and an early warning that allowed the blundering Allies to raise their game as social rebuilders later in 1944.

Lowe begins with the mingled hedonism and horror of the months after liberation. The departing Germans had trashed the place — 300 sunk craft choked the harbour — and terrorised the people. “Miracles of reconstruction” with military value (rebuilding the shattered port, quashing a typhus epidemic) coincided with the neglect of civilian needs by an Allied Military Government (AMG) largely staffed by “well-meaning mediocrities”.

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Naples turned into “a playground for foreign troops”, often drunk. One-fifth of the US 1st Armored Division contracted a sexually transmitted infection. Breakdowns in rationing and food distribution drove the spread of rampant corruption, “wholesale thievery” and large-scale prostitution: symptoms not of “moral collapse”, but rational behaviour as mass starvation loomed.

Naples 1944 then backtracks to the Fascist era and its finale in the stirring, often spectacularly effective, revolt of the Neapolitans themselves. During the “Four Days” of late September 1943, which “set the entire city alight”, audacious guerrilla exploits hastened the German exit. A closing section argues that Allied mis-steps, above all their eagerness to reinstate old elites, “smothered at birth” local hopes for reform. Lowe explains that foreign stereotypes, with Naples as an idyll of happy-go-lucky pleasure-seekers or “a paradise inhabited by devils”, played their part in blurring the Anglo-American vision.

Admirably, Lowe checks salacious myths against a vast range of Italian sources. He portrays the liberated city not as some grotesque pageant of vice but the stage for innumerable human dramas of heroism or compromise. If he judges the strategic bungles of the AMG harshly, Lowe recognises that exasperated Italian colleagues found officers “kind, patient and reasonable” — but way out of their depth.

“The prosecution of the war”, not civic revival, set their agenda. As this rigorous, but humane and colourful history, shows, that priority let a sclerotic status quo return. US politician Adlai Stevenson, who visited in 1944, warned that after a “total war”, “the peace must also be won”. Further north, the Allies applied that lesson. In Naples, they never did.

Naples 1944: War, Liberation and Chaos by Keith Lowe William Collins £25, 400 pages

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