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ChatGPT Search is not OpenAI’s ‘Google killer’ yet

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ChatGPT Search is not OpenAI's 'Google killer' yet

Last week, OpenAI released its highly anticipated search product, ChatGPT Search, to take on Google. The industry has been bracing for this moment for months, prompting Google to inject AI-generated answers into its core product earlier this year, and producing some embarrassing hallucinations in the process. That mishap led many people to believe that OpenAI’s search engine would truly be a “Google killer.”

But after using ChatGPT Search as my default search engine (you can, too, with OpenAI’s extension) for roughly a day, I quickly switched back to Google. OpenAI’s search product was impressive in some ways and offered a glimpse of what an AI-search interface could one day look like. But for now, it’s still too impractical to use as my daily driver.

ChatGPT Search was occasionally useful for surfacing real-time answers to questions which I would have otherwise had to dig through many ads and SEO-optimized articles to find. Ultimately, it presents concise answers in a nice format: You get links to the information’s sources on the right side, with headlines and a short snippet that confirms that the AI-generated text you just read is correct.

Here is OpenAI’s answer to Google search. (image credits: Maxwell Zeff/openAI)

However, it often just felt impractical for everyday use.

In its current form, ChatGPT Search is unreliable for what people use Google for the most: Short, navigational queries. Queries shorter than four words represent the bulk of searches on Google; these are often just a few keywords that get you to the right webpage. They’re the kind of searches most people are barely even conscious they’re making all day, and it’s what Google tends to do very well.

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I’m talking about “Celtics score,” “cotton socks,” “library hours,” “San Francisco weather,” “cafes near me,” and other queries that make Google the doorstep to the internet for billions of people.

My test run with ChatGPT Search was quite frustrating at times, and it made me conscious of just how many keyword searches I perform in a day. I couldn’t reliably find information using short queries, and for the first time in years, I actually longed for Google Search.

Don’t get me wrong, Google has declined in quality for the last decade or so, largely because it’s been flooded with ads and SEO. Still, I kept opening Google in a separate window during my test because ChatGPT Search couldn’t get me a correct answer or webpage.

Who would win: ChatGPT Search or short queries?

I typed in “Nuggets score” to check how a live NBA game between the Denver Nuggets and the Minnesota Timberwolves was going. ChatGPT told me the Nuggets were winning even though they were actually losing, and showed a Timberwolves score that was 10 points lower than it really was, according to a Google result at the same time.

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Comparison of ChatGPT Search (left) and Google search (Right) for live NBA scores.(image credits: Maxwell Zeff/OpenAI)

Another time, I tried “earnings today,” to check the companies reporting quarterly results that could affect stock prices on Friday. ChatGPT told me that Apple and Amazon were reporting their results on Friday, even though both companies had already reported a day earlier. In other words, it hallucinated and made up information. 

In another test, I typed in a tech executive’s name to find their contact information. ChatGPT showed me a summary of the person’s Facebook profile, and hallucinated a link to their LinkedIn page, which produced an error message when I clicked it.

Another time, I typed in “baggy denim jeans,” hoping to shop. ChatGPT Search described to me what baggy denim jeans were in the first place (a definition I didn’t need), and recommended I go to Amazon.com for a nice pair.

ChatGPT Search for “baggy denim jeans”. (image credits: maxwell zeff/OpenAI)

I could go on, but you get the idea. Broken links, hallucinations and random answers defined my first day using ChatGPT Search.

Maybe a ‘Google killer’ someday, but not today

This was not an insignificant launch for OpenAI. Sam Altman praised the feature for being “really good,” even though he’s known for downplaying his startup’s AI capabilities. The reason this time is different may have something to do with search being one of the biggest businesses on the internet, and OpenAI’s version could be a real threat to its biggest competitor, Google.

To be fair, Google Search is a 25-year-old product and ChatGPT Search is brand new. In a blog post, OpenAI says it plans to improve the feature based on user feedback in the coming months, and it seems more than likely this could be a significant area of investment for the startup.

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ChatGPT Search works well for longer questions. (Image credits: Maxwell zeff/Openai)

To its credit, ChatGPT Search is rather good at answering long, written-out research questions. Something like, “What American professional sports league has the most diversity?” isn’t a question you could easily answer with Google, but ChatGPT Search is pretty good at scraping multiple websites and getting you a decent answer in just a couple of seconds. (Perplexity is also pretty good at these questions, and its search product has been around for well over a year.)

Compared to the traditional version of ChatGPT, which already had web access, the search feature feels like a better interface for browsing the web. There are more clear links to the sources where ChatGPT gets its information now — for news stories, ChatGPT will be tapping the media companies that it’s been striking all those licensing deals with.

ChatGPT search taps OpenAI’s news partners (Image credits: Maxwell Zeff/Openai)

The problem is that most searches on Google are not such long questions. To really replace Google, OpenAI needs to improve these more practical, short searches people are already making throughout their day.

OpenAI is not shy about the fact that ChatGPT Search struggles with short queries.

“With ChatGPT search, we’ve observed that users tend to start asking questions in more natural ways than they have in the past with other search tools,” said OpenAI spokesperson Niko Felix in a statement emailed to TechCrunch. “At the same time—web navigational queries—which tend to be short, are quite common. We plan to improve the experience for these types of queries over time.”

That said, these short keyword queries have made Google indispensable, and until OpenAI gets them right, Google is still going to be the mainstay for many people.

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There are a couple reasons why OpenAI might be struggling with these short queries. The first is that ChatGPT relies on Microsoft Bing, which is widely regarded as an inferior engine compared to Google. The second reason is that large language models may not be well suited to these short prompts. LLMs typically need fully written out questions to produce effective answers. Perhaps there needs to be some re-prompting — running short queries through an LLM as a longer question — before ChatGPT Search can do such searches well.

Though OpenAI has only now released its search product, Perplexity’s own AI search tool is already serving 100 million search queries a week. Perplexity has also been touted as a “Google killer,” but it runs into the same problems with short queries.

Aravind Srinivas, the CEO of Perplexity, discussed how people use his product differently compared to Google Search at TechCrunch Disrupt earlier this week: “The median number of words in a Google query is somewhere between two and three. In Perplexity, it’s around 10 to 11 words. So clearly, more of the usage in Perplexity is people coming and directly being able to ask a question. On the other hand, at Google, you’re typing in a few key words to instantly get to a certain link.”

I think the fact that people are not using these products for web navigation presents a bigger problem than OpenAI or Perplexity are letting on. It means that ChatGPT Search and Perplexity are not replacing Google Search for the task it’s best at: web navigation.

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Instead, these AI products are filling a new niche, surfacing information that gets buried in traditional search. Don’t get me wrong, that’s valuable in its own right.

OpenAI and Perplexity both claim they will work on getting better at these short queries. Until then, I don’t think either of these products can fully replace Google. If OpenAI wants to replace the doorstep to the internet, it has to create a better one.

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Research Grid raises $6.4M to automate clinical trial admin

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Amber HIll

Amber Hill spent 14 years as a medical researcher. She didn’t mind the work, but there was one thing she consistently hated: administrative tasks. 

“I think most people do, especially in research,” she told TechCrunch. She would rather be analyzing data or building relationships with patients, she said. “But I was spending so much time doing manual tasks that didn’t require any medical expertise. It’s a process that’s completely broken, and I knew it could be fixed.” 

So, she did what any problem solver would do: She launched a company. 

Her startup, called Research Grid, was founded in London in 2020. The company is trying to make clinical trials more efficient by automating administrative and data management workflow. It hails itself as the the only software that can automate full back-office trials.

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Research Grid on Tuesday announced a $6.4 million seed round, led by Fuel Ventures, with participation from firms including Ada Ventures and Morgan Stanley Inclusive Ventures Lab. 

Research Grid consists of two patent products: Inclusive and Trial Engine. Together, the products handle tasks such as flagging protocol errors, data extraction, and workflow. Right now, clinical trials use a more manual process supported by legacy software systems that often cause expensive delays during a trial. 

“They are built on old codebases, which means it’s almost impossible for them to innovate,” she said. “Our tech is already superior, and while the displacement of large players won’t happen overnight, it’s going to happen, and I don’t see why it won’t be us that does it.” 

But there are other issues Research Grid hopes to tackle, such as making clinical recruitment faster and better handling of the pressure that often comes from the Federal Drug Administration (FDA) regarding compliance. Recruitment can take months, “it’s manual, administrative, and hard to find people,” she said. It’s also hard to do consistently when it comes to finding people who fit in a narrow, strict criteria for a research trial.

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Right now, it’s a very manual process, using non-targeted social ads and parsing health records. “If there’s not enough participation, researchers can’t understand if a drug or intervention is safe and effective, which ultimately means it’s not approved by regulators to go to the people who might need it most.” 

Plus, the FDA has now made it a requirement to make clinical trials more diverse, since women and people of color are often left out of medical trials. Hill sought to build a customer relationship management feature in Research Grid that has more than 80,000 groups, across 157 countries, representing around 2,000 medical conditions, she said. “It uses AI to extend far beyond traditional methods of finding people,” she said. “It helps out partners to find who they need to find in seconds rather than months.” 

Hill was introduced to her lead investor by the EMEA team of the venture firm Plug and Play, who came into this round early. The company, which has raised $8 million in venture funding to date, will use this latest funding to invest in more research and development, build out its engineering team, and further expand into the U.S. and Asian markets. 

“The next challenge is mostly about setting up the corporate infrastructure to seamlessly serve these partners,” she said of operating in the U.S., U.K., and Asia. 

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Though this company, like many great ones, was built out of a frustration point, Hill said she always had a passion for entrepreneurship. She ran a nonprofit while studying for her doctorate as a way to widen her access to research. Running the business taught her how to be resilient and resourceful, and how to work with different types of people. “I kept a volunteer team together over three years without financial resources,” she recalled. “We fundraised the ‘old school’ hard way in buckets and took it to the bank.” 

Her first tech idea was to use AI to automate all the work that goes into running a nonprofit. “We’ve come full circle because that idea morphed into our pre-trial product and meaningful IP,” she said. When she knew she wanted to launch Research Grid, she applied to an incubator program to help switch her “mindset from nonprofit to for-profit,” from “academic to an entrepreneur.” Then she went through an accelerator program that put her in front of some of the largest investors in London; she raised her first £1 million — a feat in a country where Black founders raise less than 2% of all venture capital. And from 2019 to 2023, only eight Black women raised more than $1 million in venture funding, as TechCrunch previously reported.

The hardest part for Hill was getting the company off the ground during the pandemic as a solo founder. She managed through and is now in growth mode. Revenue grew over 20x last year and is expected to continue to grow, she said. The company is working across Big Pharma, Contract Research Organisations, and Clinical Sites, hiring more experts, and improving their AI technology.

“AI is expediting precision medicine, drug development operations, and changing the care pathway for everyone,” she said. “It’s here to stay.” 

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Suzuki teams up with Toyota on its first EV: the E Vitara

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Suzuki teams up with Toyota on its first EV: the E Vitara

Suzuki and Toyota have been working together on a new 4WD-capable electric SUV, and in Italy yesterday, Suzuki revealed the fruits of the collaboration: a new compact called the E Vitara. It’s the automaker’s first EV, and it’s scheduled for production at Suzuki Motor Gujarat in India starting next spring.

The E Vitara will launch in Europe, India, and Japan “around” the summer of next year, and there will be a Toyota-badged version, which will probably look a lot like the Urban SUV Concept Toyota revealed in 2023. Toyota similarly shares its mediocre bZ4X EV with Subaru, which is rebadged as the Solterra EV.

Toyota and Suzuki have been slow to adopt EVs into their lineups, with Toyota refocusing on building more hybrids and a three-row electric SUV for the US market. As reported by Autocar, Suzuki’s previously announced target of launching multiple EVs by 2030 is on hold, with President Toshihiro Suzuki saying the company will “monitor the situation” due to cooling EV demand.

As for the E Vitara, the vehicle will be powered by a lithium iron phosphate battery in either 49 kWh or 60 kWh capacities. Both batteries can be offered in 2WD drivetrains, but 4WD versions only come with the larger one. According to The Japan Times, Suzuki said the E Vitara can get up to 400km (about 248 miles) on a single charge.

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At its peak, the E Vitara motor is capable of 135 kW output. It’s fairly underpowered compared to the 150 kW output of the similarly-sized Chevy Bolt, which is just 130mm shorter in length than the 4,275mm E Vitara.

There’s currently no pricing for the E Vitara, and like Hyundai’s Inster, the US market is not in the launch plans for this tiny EV.

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NYT Connections today — hints and answers for Wednesday, November 6 (game #514)

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NYT Connections homescreen on a phone, on a purple background

Good morning! Let’s play Connections, the NYT’s clever word game that challenges you to group answers in various categories. It can be tough, so read on if you need clues.

What should you do once you’ve finished? Why, play some more word games of course. I’ve also got daily Wordle hints and answers, Strands hints and answers and Quordle hints and answers articles if you need help for those too.

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Sling TV vs. Hulu Plus Live TV

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Sling TV vs. Hulu Plus Live TV
The Kids category on Sling TV.
The Kids section on Sling TV Phil Nickinson / Digital Trends

Picking a streaming service isn’t as easy as it used to be. With the most popular streaming services delivering a combination of classic favorites, and new original content, viewers have more choices than ever before. Of the many live TV streaming services out there, Hulu Plus Live TV and Sling TV both deliver an excellent experience.

Both may have the channels you want, at a price you’re willing to pay, but they each have their own perks. Sling TV is easily the more affordable of the two, and offers up a variety of add-ons to their channels to allow you some degree of customizing your viewing. On the other hand, Hulu Plus Live TV has an ace up its sleeve, thanks to the bundles it has available.

Let’s take a look.

Plans and pricing

At their most basic, Sling TV and Hulu Plus Live TV work a little differently. Sling TV has a couple of tracks of channels you’ll choose from up front. There’s Sling Orange and Sling Blue. They cost $40 and $5 per month, respectively, on their own, or $60 if you get both of them. There are a couple dozen overlapping channels, so Sling TV is really sort of steering you that way. You’ll then have a number of add-ons called Sling “Extras,” with which you can add additional channels in a number of categories.

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Perfect for watching NFL, NBA, and more, you can score $10 off your first month of live TV with Sling TV.  Channels available include ABC, NBC, and Fox, as well as ESPN, Bravo, FX, National Geographic, and even TNT.

Hulu Plus Live TV is a different sort of animal. Start with the name. For $83 per month you’ll get Hulu Plus Live TV’s live channels. And you also get Hulu’s vast on-demand catalog, from new movies and series, to old favorites, with new titles coming and going every month. That in and of itself is a pretty big differentiator and a likely reason why Hulu Plus Live TV is twice as popular as Sling TV.

But then there’s the trump card known as the Disney Bundle. Subscribe to Hulu Plus Live TV, and you’ll automatically get ESPN+ — which has all kinds of live sports (and original series) you can’t get anywhere else — and Disney+, which is home to all things Disney, Marvel, Pixar, National Geographic, and Star Wars.

That’s a big deal and is something that no other live-streaming service has.

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Channels

This really is where the rubber meets the road, as they say. If a streaming service doesn’t have the channels you want to watch, everything else is moot. As always, you’ll want to check with the service to make sure all channels are available where you live. But here’s how things break down as of Autumn 2024:

The Sling TV guide as seen on a TV.
The Sling TV guide as seen on a TV Phil Nickinson / Digital Trends

Sling TV channels

Channels exclusive to Sling Orange: Disney Channel, ESPN, ESPN2, ESPN3, ESPN4K, FreeForm, and Motor Trend.

Channels that are exclusive to Sling Blue: Bravo, Discovery Channel, E!, FS1, FS1 4K, FX, Fox News, HLN, MSNBC, NFL Network, National Geographic, SYFY, TLC, USA, and TruTV.

The following channels are available on either track: A&E, AMC, AXS TV, BBC America, BET, Bloomberg, Charge!, CNN, Cartoon Network, Comedy Central, Comet, Food Network, Fuse, HGTV, History Channel, IFC, Investigation Discovery, Lifetime, Local Now, MGM+ Drive-In, Nick Jr., QVC,  Sling scapes, Sling scapes2, TBS, TNT, Travel Channel, and Vice.

Hulu With Live TV guide.
The Hulu Plus Live TV guide Phil Nickinson/Digital Trends / Digital Trends

Hulu Plus Live TV channels

A&E, ABC, ABC News Live, ACC Network, Adult Swim, Animal Planet, BET, Big Ten Network, Bloomberg Television, Boomerang, Bravo, Cartoon Network, CBS, CBS News, CBS Sports Network, Cheddar News, CMT, CNBC, CNN, CNN International, Comedy Central, COZI, Crime & Investigation, CW, DABL, Discovery, Disney Channel, Disney Junior, Disney XD,

E!, ESPN, ESPN College Extra, ESPN2, ESPNews, ESPNU, Food Network, Fox, Fox Business, Fox News, Freeform, FS1, FS2, FX, FXM, FXX, FYI, Golf Channel, HGTV, History, HLN, Investigation Discovery, Lifetime, Lifetime Movies, Localish, Military History, MotorTrend, MSNBC, MTV,

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NASA, Nat Geo Wild, National Geographic, NBC, NBC News Now, NBCLX, News Nation, NFL Network, Nick Jr., Nickelodeon, Olympic Channel, OWN, Oxygen, Paramount Network, Pop, QVC, SEC Network, Smithsonian Channel, Start TV, SYFY, TBS, TCM, Telemundo, TLC, TNT, Travel Channel, Tru TV, TV Land, Universal Kids, USA, VH-1, Vice.

Local channels

One feature important to a lot of streaming subscribers is the ability to watch your local broadcast channels. In that sense, Hulu Plus Live TV definitely wins out here.

While things can occasionally vary depending on where you live, Hulu Plus Live TV should have the major broadcast networks available: ABC, CBS, Fox, NBC, and PBS.

Sling TV does have local channels, but they are available only in a limited number of markets. Many of those markets have a great many people in them, yes. But if you’re outside of those markets, you’re out of luck. And complicating things further is that not all channels are available in those markets.

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And that’s before we even get to CBS, which isn’t available at all on Sling TV.

Instead, you’ll find that Sling TV often will push you toward something called AirTV, which essentially is Sling’s branded over-the-air tuner. You attach an antenna and scan for channels, and then your local broadcast networks will appear alongside all the streaming channels on your Sling TV plan. While we’re big fans of over-the-air TV, this highlights a pretty big discrepancy between Sling TV and its competitors.

Add-ons

Both Hulu Plus Live TV and Sling TV have a number of optional add-ons. Sling TV will appear to have far more because of its structure, with the lighter Sling Orange and Sling Blue plans bolstered by the “Extras” that can be used to flesh out the rest of your channels.

Sling TV on a TV.
Sling TV DVR, as seen on a TV Phil Nickinson / Digital Trends

Sling TV also has options for additional recording storage and a healthy slate of premium channels.

The add-ons available for Hulu With Life TV perhaps are a bit more meager, but that’s balanced by the fact that you get more channels up front with your subscription — and don’t forget about Disney+ and ESPN+, which are included for free. Premium add-ons are limited to Cinemax, Max, Showtime, and STARZ.

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Also available on Hulu are the following add-ons:

Sports: FanDuel TV, FanDuel Racing, MAV TV, NFL RedZone, Outdoor Channels, Sportsman Channel, Strike Zone, & The Tennis Channel

Entertainment: American Heroes Channel, BET Her, Boomerang, Crime & Investigation, CNBC World, Cooking Channel, Destination America, Discovery Family, Discovery Life, Hallmark Drama, Military History, MTV Classic, MTV2, NickToons, Science, TeenNick

Español: CNN Español, Discovery en Español, Discovery Familia, ESPN Deportes, Fox Deportes, History Channel de Español, Hogar de HGTV, NBC Universo, The Weather Channel en Español.

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Total subscribers

Hulu Plus Live TV is the second-largest live service in the U.S., having finished 2023 with 4.6 million subscribers. That puts it at a bit more than half the size of YouTube TV and more than twice as large as Sling TV, which wrapped up the year with 2.06 million subscribers.

While Hulu Plus Live TV certainly has more subscribers, it’s also suffered the same sort of stagnation as Sling TV — though at least it’s been trending upward, albeit slowly. Hulu Plus Live TV finished 2022 with 4.4 million subscribers, up just 400,000 from the previous year-end.

Sling TV, meanwhile, hasn’t seen more than 2.5 million subscribers since the latter part of 2021.

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iOS 18.2 update may bring ‘charging time remaining’ to iPhone

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iOS 18.2 update may bring ‘charging time remaining’ to iPhone

Apple could finally add “charging time remaining” to the iPhone starting with the iOS 18.2 update. Hidden inside the incremental update are traces of code pointing to the new feature in addition to more Apple Intelligence features.

More Apple Intelligence features arriving with iOS 18.2

Apple started actively adding Apple Intelligence features to the iPhones starting with iOS 18. Eligible iOS smartphones received the first batch of Apple’s Generative Artificial Intelligence (Gen AI) features with iOS 18.1.

Apple has indicated that it will gradually roll out Apple Intelligence features and allow iPhone users to change default apps. Specifically speaking, the iOS 18.2 update, expected to arrive next month, should include Genmoji, Image Playgrounds, ChatGPT integration, and Visual Intelligence.

Apple iPhone users have been eagerly looking forward to getting the aforementioned features. However, Apple is also reportedly testing other features not related to Apple’s Gen AI.

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One such feature that Android smartphone users have long had, was the ability to see when their smartphones would be fully charged. In other words, newer versions of Android have allowed smartphone users to know the estimated time their devices would take to fully charge.

‘BatteryIntelligence’ framework in iOS 18.2 may show the charging time remaining

Hidden inside the OS 18.2 beta 2, which was released on Monday to developers, is a new framework called “BatteryIntelligence”. Although the feature appears in iOS 18.2, Apple has reportedly disabled the same, and it appears unfinished.

Apple currently offers a similar feature for MacBooks within the Battery menu. Hence, it is likely that the new framework inside iOS 18.2 may extend the feature to the iPhone.

Apple may allow iPhone users to see the charging time remaining from iOS 18.2. Since it’s Apple, the company may limit the feature to a notification. Apple may only alert users when their iPhones reach 80% charge. Needless to say, an estimation of the actual charging time remaining would be very handy primarily because there are several types of USB-C chargers, cables, and charging protocols.

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The Internet Archive’s Wayback Machine is fully back in action with saving pages

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The Internet Archive's Wayback Machine is fully back in action with saving pages

The Internet Archive is continuing the recovery process after a series of that took down its servers in early October. On Monday, the nonprofit digital library on X that its ‘Save Page Now’ service has been restored to the Wayback Machine.

To view this content, you’ll need to update your privacy settings. Please click here and view the “Content and social-media partners” setting to do so.

The Wayback Machine resumed operation on October 14; now users can upload new web pages to record their information and access them later. As the X post notes, the Wayback Machine will begin collecting web pages that have been archived since October 9 when the entire site was taken down.

The October DDoS attacks coincided with the Internet Archive’s move to disclose a data breach that saw more than 31 million records taken. Security researcher Troy Hunt, who runs the service for monitoring compromised accounts, that the two actions against the Internet Archive were “entirely coincidental” and likely taken by “multiple parties.”

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