The New York Times Tech Guild went on strike at 12:01AM ET today, reports The Washington Post. The guild represents over 600 software engineers, product managers, data analysts, and designers for the media company. Its strike leaves the company bereft of crucial technical expertise just one day before Election Day, when the Times’ crucial backend systems will be under very heavy stress.
The guild has been bargaining since 2022 for its first union contract with the company. Negotiations between it and the Times hit logjams over things like a “just cause” provision that prevents the company from firing workers unless it’s for something like misconduct, as well as pay increases, pay equity, and return-to-office policies, reports the Times. The guild says on a GoFundMe page for the workers that it’s working to address racial differences in pay and discipline that disproportionately targets women and people of color.
Times services — including games like Wordle and the NYT Cooking app — are still functional. (The guild, which will be picketing in front of the paper’s Times Square office every day, asks that readers honor its picket line by not using any of those services, according to The Washington Post.) But the Times’ election coverage is heavily tech-driven and could suffer without union worker support. A pledge signed by over 750 of its journalists said they can’t do their jobs without the workers, whose efforts are crucial when things go wrong with key coverage features like the Times election needle.
Times spokesperson Danielle Rhoades Ha told the Post last month that it has “robust plans in place to ensure that we are able to fulfill our mission and serve our readers.”
A Wallbox EV charger for electric car is displayed during the “Mondial de l’Auto” at Parc des Expositions on October 15, 2024 in Paris, France.
Chesnot | Getty Images News | Getty Images
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Silicon anodes appear to be leading the way in the race to commercialize next-generation battery technologies for electric vehicles.
The buzz around silicon-based anodes, which promise improved power and faster charging capabilities for EVs, has been growing in recent months — just as the hype around solid-state batteries seems to have fizzled.
It comes as increasing EV sales continue to drive up global battery demand, prompting auto giants to team up with major cell manufacturers on the road to full electrification.
While some OEMs (original equipment manufacturers) have inked deals with solid-state battery developers, carmakers such as Mercedes, Porsche and GM have all bet big on silicon anodes to deliver transformative change in the science behind EVs.
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A recent report from consultancy IDTechEx described the promise of advanced silicon anode materials as “immense” for improving critical areas of battery performance, noting that this potential hadn’t gone unnoticed by carmakers and key players in the battery industry.
It warned, however, that challenges such as cycle life, shelf life and — perhaps most importantly — cost, need to be addressed for widespread adoption.
Venkat Srinivasan, director of the Collaborative Center for Energy Storage Science at the U.S. government’s Argonne National Laboratory in Chicago, said silicon anodes appear to have the edge over solid-state batteries.
“If there’s a horse race, silicon does seem to be ahead at least at this moment, but we haven’t commercialized either one of them,” Srinivasan told CNBC via videoconference.
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Srinivasan said five years ago silicon-anode batteries had a calendar life of roughly one year, but recent data appears to show a dramatic improvement in the durability of these materials, with some tests now projecting a three to four-year calendar life.
Unlike the cycle life of a battery, which counts the number of times it can be charged and discharged, the calendar life measures degradation over time. Typically, the calendar life of a battery refers to the period in which it can function at over 80% of its initial capacity, regardless of its usage.
Srinivasan said solid-state batteries, long billed as the “holy grail” of sustainable driving, still have a long way to go before they can match the recent progress made by silicon anodes.
“That transition still has to be made in solid-state with their metal batteries and that’s why I think you’re hearing from people that, hey, it looks like that promise hasn’t panned out,” Srinivasan said.
“That doesn’t mean we won’t get there. It may happen in a few years. It just means that it feels like today silicon is in a different part of the technology readiness level.”
Analysts say silicon anodes theoretically offer 10 times the energy density as graphite, which are commonly used in battery anodes today. Yet, these same materials typically suffer from rapid degradation when lots of silicon is used.
“Silicon anodes and solid-state batteries are two emerging technology trends in the EV battery market aimed at pushing the boundaries of high-performance battery cells,” Rory McNulty, senior research analyst at Benchmark Mineral Intelligence, told CNBC via email.
A researcher checks the electromagnet de-ironing machine at the Daejoo Electronic Materials Co. R&D center in Siheung, South Korea, on Thursday, June 22, 2023.
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It has typically been the case that better battery performance comes at the cost of longevity or safety, McNulty said. Silicon anodes, for example, are known to swell significantly during charging, which reduces the battery’s longevity.
By comparison, McNulty said solid-state batteries were claimed to greatly improve the stability of the electrolyte to high performance electrode materials, combating the challenges of using high energy density materials such as silicon and lithium.
As the name suggests, solid-state batteries contain a solid electrolyte, made from materials such as ceramics. That makes them different from conventional lithium-ion batteries, which contain liquid electrolyte.
Especially in the West, advances in the area of silicon anodes [are] seen as strategic opportunity to catch up with China.
Georgi Georgiev
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Battery raw materials analyst at Fastmarkets
Japan’s Toyota and Nissan have both said they are aiming to bring solid-state batteries into mass production over the coming years, while China’s SAIC Motor Corp reportedly said in early September that its MG brand would equip cars with solid-state batteries within the next 12 months.
Nonetheless, analysts remain skeptical about when solid-state batteries will actually make it to market.
“Silicon based anodes promise to be the next-generation technology in the anode field, providing a solution for faster charging,” Georgi Georgiev, battery raw materials analyst at consultancy Fastmarkets, told CNBC via email.
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Georgiev said several industry players have been looking into the potential of silicon anodes, from well-established anode suppliers in China and South Korea to new players like Taiwan’s ProLogium and U.S. manufacturers Group14 and Sila Nanotechnologies.
“Especially in the West, advances in the area of silicon anodes [are] seen as strategic opportunity to catch up with China, which dominates the graphite-based anode supply chains with Chinese anode producers holding 98% of the global anode market for batteries,” Georgiev said.
“However, there are significant technical challenges going to 100% silicon anode such as silicon expansion affecting the longevity of the batteries and currently there are several routes to produce silicon anodes,” he added.
A FEV x ProLogium Technology Co. 100% silicon composite anode next-generation battery at the Paris Motor Show in Paris, France, on Tuesday, Oct. 15, 2024.
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Taiwanese battery maker ProLogium debuted the world’s first fully silicon anode battery at the Paris Motor Show last month, saying it’s new fast-charging battery system not only surpassed traditional lithium-ion batteries in performance and charging efficiency but also “critical industry challenges.”
ProLogium, citing test data, said it’s 100% silicon anode battery could charge from 5% to 60% in just 5 minutes, and reach 80% in 8.5 minutes. It described the advancement as an “unmatched achievement in the competitive EV market,” which will help to reduce charging times and extend the range of EVs.
Fastmarkets’ Georgiev said a big question mark over the commercialization of silicon anodes is the cost of production and whether any of the major silicon-anode producers “could produce material at scale with a consistent quality and at a competitive price — [a] major requirements of OEMs.”
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“At this stage silicon anodes are used more as an additive to graphite-based anodes and in the years to come we expect to see increase of silicon share in anode, but in combination with graphite, while 100% silicon anodes will take longer time to enter the mass market,” he added.
Well, it finally happened. After years of waiting and requests, Amazon debuted the $280 Kindle Colorsoft, its first ereader with a color display. The company’s ereaders have dominated this space since the original Kindle came out 17 years ago, but in this case, it feels like Amazon is playing catch-up. Color E Ink displays aren’t novel: we’ve tested and reviewed a number of color ereaders and E Ink tablets from Kobo, Boox and reMarkable in recent years. But Amazon is essentially trying to pull an Apple with the Colorsoft: with claims that color E Ink technology just wasn’t good enough to put into a Kindle until now, Amazon’s promising the Colorsoft gets this implementation right thanks in part to the custom tweaks it made to the display. And, unsurprisingly, Amazon’s ready to charge you a premium for it. So is it all it’s cracked up to be? As you might suspect, the answer isn’t as simple as yes or no.
Update 11/4/24, 11:54am ET: There have been multiple reports of Kindle Colorsoft owners seeing a yellow band at the bottom of their ereader’s display. My review unit was not affected during the time I spent testing the Colorsoft, but upon checking this morning, it has appeared for me, too. I reached out to Amazon for comment and a spokesperson told Engadget: “We’re aware of a small number of reports from customers who see a yellow band along the bottom of the display. We take the quality of our products seriously and are looking into it. If customers notice this on their device, they can reach out to our customer service team.”
Screen technology and comparisons
Let’s get the tech details squared away first. The Kindle Colorsoft’s seven-inch screen is based on E Ink Kaleido 3 technology, but a representative from the Kindle team explained to me that they developed a custom display stack for this device. That means they made quite a few changes to the tech in order to achieve things like higher-contrast pigments and improved speeds overall. The Colorsoft’s custom oxide backplane uses 24 driving volts to move pigments around more quickly and it helps those pigments appear with better contrast. Nitride LEDs enhance colors and brightness, and a custom coating in between the display’s layers helps focus light through each pigment so there’s less color mixing. Some of the same tech helps make page-turns quicker and supposedly reduces excessively noticeable screen refreshing when you go from one color page to another, or pinch-and-zoom on an image.
Engadget / Amazon
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The Kindle Colorsoft (finally) brings color to Amazon’s ereader lineup. It’s a solid premium ereader that will be ideal for those who primarily read things like comics, graphic novels and other material best experienced in full-color glory.
Pros
Color on a Kindle, finally!
Quick page-turns and load times
Pinch-to-zoom feature lets you get closer to details
Auto-adjusting front light
No lock screen ads by default
Cons
Expensive
Screen has a noticeable blue skew to it when the warm light is off
Slight reduction in sharpness and contrast when reading black-and-white text
That’s all to say that Amazon would like you to believe that this E Ink Kaleido 3 screen is not like the other girls in this space, and while I do not doubt the Kindle team’s efforts, the differences are not as dramatic as the story would suggest. Until Kobo updates the Sage with color, the closest competitor to the $280 Kindle Colorsoft is the $220 Kobo Libra Colour (in size, platform and overall experience), so I did a lot of side-by-side comparisons of the two.
The biggest difference I saw was that the Kobo’s screen skews warmer than the Kindle’s; I kicked the brightness up to the maximum and turned all warm/natural light settings down to zero on both devices and the difference was noticeable, regardless of if the displays were showing color images, black-and-white text or a mix of the two. This would suggest that the Kindle will show more accurate colors more often since there’s less of a warm lean to its display.
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But on the flip side, the Kindle screen’s blue tint was just as noticeable, particularly in low-light situations (like a dark office or a dimly lit living room). At max brightness with warmth down to zero, the Kindle’s screen was borderline uncomfortable to read in those environments — but all it took was a slight adjustment to warmth level four (out of 24) to get it to match the Kobo’s display in warmth almost exactly (at least to my eyes). That made it more comfortable to stare at in dark spaces. I also compared the Colorsoft’s screen to my personal Kindle Paperwhite (previous generation) and the blue skew was noticeable there too.
1 / 5
Kindle Colorsoft vs Kobo Libra Colour
Kindle Colorsoft vs Kobo Libra Colour: 100 percent brightness on both screens, 0 percent warm light on both screens
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Ultimately, how much warm or cool light you prefer while reading is up to personal taste. My preferences would lead me to adjust the warmth on the Kindle to be a bit higher than zero, mimicking that of the Kobo. In an unscientific poll of the Engadget staff, both in person and with device photos, everybody preferred the screen on the Kobo. I think the slight added warmth in Kobo’s screen makes colors appear a bit more saturated and more inviting overall. It also gets close to mimicking the look of actual physical pages (as much as one of these devices could, at least), and that’s the experience I’m going for when I read pretty much anything. But I could understand why some hardcore comic fans would want to start off with the most color-accurate baseline as possible, and then adjust from there to fit their preferences.
In addition to adjusting the warm light, the Kindle Colorsoft has vivid mode, which “enhances color in less saturated images.” For the sake of efficacy, most of my time was spent in standard mode when testing the Colorsoft. But in trying out vivid mode, I noticed that its enhanced saturation was most noticeable in warm-toned images: reds appeared ever-so-slightly more striking, while oranges and yellows had a more bronze effect and the like. But I had to turn vivid mode on and off a few times to clock the effect because it’s quite subtle.
Then there’s the question of actually reading words on the Colorsoft. Even the Kindle team representative I spoke with acknowledged that, due to the extra physical layer in the screen that enables color, one might notice a bit less sharpness and contrast in black-and-white text on the Colorsoft’s screen. That’s not unique to this particular Kindle — every color ereader will have this issue to some degree.
When comparing the text-only experience of the Kindle Colorsoft to that of the Kobo Libra Colour, I found both to be quite good and comparable to one another. Where there’s a bigger possibility for discrepancies is in a comparison of the Colorsoft to, say, the new Kindle Paperwhite. I did not have the latter device to compare to, but I did have my personal, previous-generation Paperwhite, and the difference was ever so slight, with the standard Paperwhite having the (small) upper hand in the contrast and sharpness departments.
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Reading experience
The color screen is the most consequential thing about the Kindle Colorsoft, and chances are if you’ve had a Kindle in the past, the reading experience on this new device will feel quite familiar. The Kindle UI hasn’t changed much, still dividing the main screen into Home and Library options. The former is basically a space for Amazon to serve you personalized book recommendations and promote new Kindle releases, while the latter shows your entire digital library including books, documents, Audible audiobooks and library loans. The Library page is striking in color and there is something undeniably satisfying about seeing all of your title covers in full-color glory.
While reading a book, you can still customize and save different themes with fonts, font sizes and page layouts that best suit your preferences. You still have the option to quickly navigate within a title by page, location, chapter and even popular highlights. Page turns are speedy and will likely be an improvement for anyone coming from an older Kindle or other ereader.
Annotations and your own highlights are collected in the same place for easy reference, and with the latter, you can filter by highlight color as well. You have four colors to choose from on the Colorsoft — orange, yellow, blue and pink — so if you use the yellow highlighter to mark favorite quotes, you can then filter by just that color. Note that all highlighting and note-taking must be done with your fingers because, unlike the Kindle Scribe, the Colorsoft has no stylus support.
The pinch-to-zoom feature on the Colorsoft is good for those who read a lot of graphic novels and comics. Amazon developed a custom algorithm to make this motion as smooth as possible, and it’s a pretty good experience, albeit not a unique one. You can also pinch to zoom on the Kobo Libra Colour, which mostly helps get in closer to comic panels to read small text or better see minute details.
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On both devices, there are full-screen refreshes when you pinch to zoom on color images and the speed of completion is roughly the same. I also found image quality to be quite similar as well, and it’s worth noting that art style can skew your impression of an image’s quality. A comic that employs clean, distinct lines compared to one that’s more grungy and watercolor-like will always come off more crisp.
The Colorsoft, like the regular Kindle Paperwhite Signature Edition, also has an auto-adjusting front light that promises to illuminate the display just right depending on if you’re reading outside on a sunny day, in the dark cabin of an airplane or anywhere else. It’s a nice hardware perk to have and, with the feature turned on, removes much of manual fiddling that some might find annoying to do when they take their Kindle into different environments.
The competition
While we already went through the screen comparisons for the $280 Kindle Colorsoft and the $220 Kobo Libra Colour, there are plenty of other differences between the two that you should consider when picking your next ereader. I’ve added a spec list below to break down the basics, and the most consequential to me are the fact that the Kobo has page-turn buttons and stylus support.
The former is really a matter of preference — you either love physical buttons or you find no use for them — but the latter is pure added value even if you do have to purchase the $70 Kobo stylus separately. It essentially allows you to turn the Libra Colour into a makeshift Kobo Sage or Kindle Scribe, which could be useful for anyone in academia (students and educators alike) or anyone who just loves the feeling of putting pen to “paper.” Meanwhile, the Kindle has the upper hand in its wireless charging capabilities and its slightly cleaner flush-front design.
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When it comes to actual content available on Kindle and Kobo devices, the libraries you can purchase from on both are vast: both have ebooks and audiobooks available, and both the Colorsoft and Libra Colour support Bluetooth, so you can listen to audiobooks directly from the device with your wireless headphones. At the time of writing this review, all of the top five New York Times bestseller titles were available on both platforms at the same prices, with the only discrepancies being one that was on sale as a Kindle ebook and one that was available to read for free for Kindle Unlimited and Kobo Plus subscribers. Both of those monthly subscriptions give you unlimited reading access to thousands of titles, but I would give the advantage to Amazon on this one since Kindle Unlimited has been around for much longer. Amazon also has Prime Reading and Kids+ subscriptions that work with Kindle devices and provide even more content to paying subscribers.
As far as borrowing ebooks from your local library goes, it might be a draw. Kobo integrates elegantly with Overdrive, making it nearly seamless to get borrowed books on your ereader. Simply connect your Overdrive account and library card in the settings menu and you can then either browse your library’s offerings directly on device, or use the Libby mobile app to borrow titles and those will appear automatically on your Kobo. My only gripe with this system is that it works best if you have just one library card, since you can only connect one at a time. I’m a unique case where I have at least three library cards and I switch among them in Libby depending on which has the title I’m looking for.
Those like me might prefer the “send to Kindle” option in Libby, which just takes a couple more clicks to get any book from any library network to your Kindle device. The biggest downside here is that my Colorsoft review unit did not show all of my library book covers in full-color glory on the lock screen. After troubleshooting with a representative from Amazon, it was determined to be a title-specific issue. According to Amazon: “For library books, the lock screen is taken from the designated marketing cover for the book used by the library, which may not be the same as the actual book cover.” So just know that if you get most of your reading material from your local library, there’s a chance some of the covers may not display properly on the Colorsoft.
I’d be remiss if I didn’t mention the $250 Boox Go Color 7, which earned a spot in our best ereaders guide after my colleague Amy Skorheim tested it. First, it’s imperative to know that Boox devices require a bit more tech-savvy than a Kindle or a Kobo, as well as a willingness to experiment. They are full-blown Android tablets after all, and that might be exactly what you’re looking for if you get your reading material from many different sources, since it offers access to the Google Play Store and all of its apps. As for specs, the Go Color 7 has a seven-inch Kaleido 3 display with 300 ppi in black and white and 150 ppi in color (similar to the Colorsoft), along with a warm light, page-turn buttons, a splash-resistant design and 64GB of storage (and a microSD card slot for more space!). It’s even more similar to the Kobo Libra Colour in feature set and price, so it’s another option for anyone willing to think a bit outside the standard ereader box.
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The decision between Kindle, Kobo and Boox is infinitely more complicated than choosing between the Colorsoft or the standard Kindle Paperwhite — and that’s precisely because of the stark price difference. The Colorsoft is $120 more than the regular Kindle Paperwhite ($100 more if you pay to remove the lock screen ads from the Paperwhite, and $80 more than the Signature Edition) and aside from the color panel, it only adds wireless charging, the auto-adjusting front light sensor and doubles the storage. Remove color from the equation, and arguably the most useful of all of those is the extra storage but, make no mistake, 16GB of space on the Kindle Paperwhite is nothing to scoff at and will be just fine for most people. Unless you’re 100-percent certain that color will make a huge difference in your day-to-day reading experience, the standard Paperwhite is the better value.
Wrap-up
While it’s very late to the color E Ink party, the Kindle Colorsoft is a solid premium ereader that provides an excellent experience both in color and black and white. I focused a lot on comparisons in this review because most people will not have the opportunity to have the Colorsoft and any of its contemporaries side by side (unless you’re my dad, who buys almost every ereader and small tablet under the sun). But to be clear, the Colorsoft is a good Kindle, and in many ways, Amazon did pull an Apple here. If you’re already heavily entrenched in the Kindle ecosystem and have been holding out for a color ereader, this is the device to get — just be prepared to pay a premium for it.
Also, like Apple and its various operating systems, there’s something to be said about the convenience and ubiquity of the Kindle ecosystem. The library is seemingly endless (with discounts galore), supplemented by Prime Reading and Kindle Unlimited, so it’s easy to get sucked in when you’re already shopping on Amazon for household goods and holiday gifts. But when it comes to value for your money (and a pure spec breakdown), you can get more from Kobo and Boox devices. Kindle isn’t the only name in town anymore for ereaders, and it hasn’t been for a long time, and that seems to be a more pronounced fact now with the introduction of the Colorsoft. If nothing else, Amazon has finally filled a glaring hole in its ereader lineup with this device.
Amazon Kindle Colorsoft vs. the competition
Amazon Kindle Colorsoft
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Kobo Libra Colour
Boox Go Color 7
Price
$280
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$220
$250
Display size
7-inch color E Ink Kalaido 3 (with custom display stack)
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7-inch color E Ink Kalaido 3
7-inch color E Ink Kalaido 3
Pixel density
300 ppi (black-and-white), 150 ppi (color content)
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300 ppi (black-and-white), 150 ppi (color content)
300 ppi (black-and-white), 150 ppi (color content)
Nintendo reported that sales for the first half of 2024 fell 34.1% to 523.2 billion yen ($3.43 billion) as it saw a slowdown in sales for Nintendo Switch hardware and games.
And in the mobile and movie-related intellectual property business, sales decreased by 43.3% year-on-year to 31.2 billion yen ($204.8 million), mainly due to the decrease in income from visual content related to The Super Mario Bros. Movie.
Meanwhile, R&D expenses went up 15% in the half year — perhaps a sign that the company’s next-generation game console is coming soon. (It’s expected in 2025). Foreign currency expenses were also higher. Overall, net profit was 108.6 billion yen ($713 million, down 59.9%).
As a result of the weaker quarterly results, Nintendo downgraded its forecast from 1,350 billion yen in the fiscal year ending March 31, 2025 to 1,280 billion yen, down 5.2%. It also expects net profit to be flat.
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Instead of selling 13.5 million Nintendo Switch units, Nintendo now expects to sell 12.5 million, down 7.4%, in the fiscal year. And it expects to sell 160 million units of software, down 3% from the earlier expected 165 million units.
So far in the half year, Nintendo has sold 4.72 million Switch devices (down 31% from a year ago) and 70.28 million software copies (down 27.6% from a year ago).
Nine titles have sold more than a million units in the first half, including 2.58 million for The Legends of Zelda: Echoes of Wisdom, 2.31 million for Mario Kart 8, and 1.94 million for Paper Mario: The Thousand-Year Door.
Digital sales for the first half of the fiscal year decreased by 26.5% year-on-year to 159.9 billion yen, but as a proportion of total software sales for the dedicated video game platform, digital sales increased 6.1 percentage points to 56.3%.
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Digital sales declined year-on-year mainly due to a decrease in sales of downloadable versions of package software and add-on content for Nintendo Switch.
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Apple will be introducing a new feature to its Find My app that allows you to temporarily share the location of a lost AirTag with “an airline or a trusted person,” according to MacRumors, which is testing the second developer beta release of iOS 18.2. The feature could make it easier for airport staff to locate a missing piece of luggage if Find My indicates it’s nearby.
In iOS 18.2 the Find My app now has a “Share Item Location” option that creates a link that can be sent to anyone, not just your trusted contacts. On Apple devices, the link will open the Find My app, allowing someone else to see the location of the AirTagged item. On non-Apple devices, the link will instead open a web page with a map showing the item’s last known location.
The link automatically expires after a week, or when your missing item has been returned to you. You can also see how many people have visited the link you created, while an additional “Show Contact Info” option lets you share your phone number and email address so that the person who finds your missing item can contact you.
Apple introduced the option to continually share the location of an AirTag with up to five additional people in September 2023, so that anentire family can keep tabs on the locations of pets, vehicles, or other shared items. This latest feature expands that functionality, letting you temporarily enlist more people to help you find something, without requiring you to remember to later revoke their access to the AirTag’s location.
The film industry is renowned for vividly depicting an imagined near future. Think humanoid robots (I, Robot), memory erasure (Eternal Sunshine of the Spotless Mind) or even life extension (Vanilla Sky). Inevitably, some portrayals and predictions are wide of the mark; others, however, give viewers a glimpse of what technology is to come.
While we still haven’t unlocked the full potential of fully automated cars or jetpack transportation, Steven Spielberg’s adaptation of the novel, Minority Report, managed to correctly anticipate some aspects of the future – such as personalized digital ads, iris recognition software and kinetic virtual interfaces. Subtly, though, the film’s most central theme has become its most prescient: technology capable of predetermination.
Set in 2054, the sci-fi whodunnit imagines a world in which a trio of ‘precognitive’ humans can foresee violent crimes before they’re committed. Tom Cruise stars as a detective accused of ‘future-murder’, with the narrative following his attempts to acquire the titular ‘report’, alleged to contain information integral to the incriminating prophecy.
In reality, it’s fair to say we tend not to rely on clairvoyants as credible sources for identifying impending issues. However, the film’s ‘pre-crime’ measures do share similarities with the ways we now use AI tools to protect our digital ecosystems – coincidentally bringing Gartner’s premonition to life that ‘there is no future of IT operations that doesn’t include artificial intelligence for IT operations (AIOps)’.
Perhaps the modern-day relevance of the 22-year-old Minority Report is why a stage adaptation was launched in the UK this year…
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John Atkinson
Director of Solutions Engineering, UK & Ireland, at Riverbed Technology.
Back to reality
Today, IT managers have a big task on their hands. They’re responsible for keeping their business operational and secure – while striving to constantly improve the digital experiences (DEX) they provide.
Alongside their teams, IT leaders are expected to deal with the flood of notifications and alerts that occur as a byproduct of managing huge numbers of applications within unnecessarily complex digital estates. On top of this, they’re also tasked with triaging and remedying a varying severity of incoming help desk tickets.
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According to market research, over a third of managers (38%) feel overwhelmed by this mounting burden of information – showing it’s not unusual for IT infrastructure to become so overloaded with data that it begins to obstruct operational efficiency and clarity.
This presents a challenge that requires IT teams to seamlessly juggle their time and people – but unfortunately, the majority of businesses don’t have a full armory of Hollywood technology at their disposal. The best way to address these problems is to get ahead of them.
“Now, the system can work for you”
What today’s businesses need, then, is software capable of identifying and resolving issues before they escalate into notifications, alerts or tickets. Or, to use a term from Minority Report: ‘precognitive’ technology.
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AIOps can be that solution. Platforms are available on the market today that proactively manage IT operations on behalf of IT managers and their teams – taking the burdens of resource and cost away from human labor, and towards digital autonomy. This empowers the IT estate to run more self-sufficiently, allowing IT leaders to refocus on bigger issues, like delivering superior DEX or maximizing commercial opportunities.
The added flexibility and freedom this permits IT managers is surely why 45% of those polled in Riverbed’s Global DEX Survey identified AI as being increasingly business-critical – the most of any new or familiar technology expected to reshape digital experiences in the next eighteen months.
“We see what they see”
Imagine a scenario in which a well-respected retailer experiences higher volumes of digital traffic during peak times. If their website lacks the agility to cope with this increased demand, they risk encountering issues like downtime or transaction failures. Similarly, the applications, devices and networks they rely on to deliver exceptional service in-store or in the customer contact centre might also falter, with employees contacting support teams in their droves. Altogether, insufficient and outdated IT could affect their sales, reputation and customer satisfaction.
This hypothetical organization could avoid these issues by embracing AIOps, which uses AI and machine learning to conduct an ongoing appraisal of performance metrics and network patterns – IT’s very own ‘minority report’ if you will. By analyzing the historical evidence they collect, these platforms can then identify anomalies and predict forthcoming issues, such as overwhelmed servers, disk space shortages or application incompetency’s.
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These ‘pre-visions’ – to borrow more jargon from the film – offer the kind of data-driven insights that support the strategic interests of IT teams. Decision-makers can rely on this added end-to-end visibility to develop a comprehensive image of their organization’s digital vulnerabilities, before then targeting the relevant changes. To make things even simpler, many intelligent automation platforms can even implement these fixes without the need for human intervention.
A new age
By proactively surfacing fledgling issues and automatically remediating them before they develop into active problems, AIOps relieve IT teams of the responsibility of finding and fixing these concerns themselves. Harnessing these added capabilities empowers businesses to increase their uptime and deliver accelerated network performance – providing their customers with exceptional digital experiences.
Eliminating emergency error resolutions and avoiding digital downtime also considerably reduces IT team workload. In this way, the extra security and efficiency granted by AIOps enable organizations to unlock substantial cost savings.
While the progress we’ve made in the tech industry might not have realized Steven Spielberg’s full cinematic vision quite yet, the emergence of sophisticated AIOps has ushered in IT’s very own Minority Report era.
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Not only are businesses experiencing enhanced network reliability, but their newfound time, money and resources can now be reallocated towards embracing the next phase of digital innovation – whatever that might be.
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India will set up 50 solar parks across the country with a total capacity of around 37GW and have identified 30GW worth potential offshore wind energy sites as a part of the Modi government’s mission of achieving a 500 GW renewable energy target by 2030.
The news was announced by India’s New and Renewable Energy minister Prahlad Joshi at the International Solar Energy (ISA) assembly going on in Delhi. The international event is attended by delegates from 96 out of the 120 members, with 29 nations sending their energy ministers.
Joshi incidentally was elected president of the ISA for the next two years, along with co-president France. ISA is a global agency that works with governments to improve energy access and energy security worldwide and promote solar power as a sustainable transition to a carbon-neutral future. ISA’s mission is to unlock US$1 trillion of investments in solar by 2030 alongside achieving 1,000 GW of installed capacity in renewable energy. This, even while reducing the cost of the technology and its financing.
It promotes the use of solar energy in the agriculture, health, transport, and power generation sectors. ISA was launched mainly due to the initiatives of France and India, who are incidentally, the present co-presidents.
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For India, the motive of the international organisation aligns well with its own domestic efforts, with renewable energy, especially solar, achieving tremendous growth. India is estimated to be inching close to the 100 GW mark in solar power generation alone.
“Our journey in renewables is one of vision and progress,” Joshi said at the inaugural session of the ISA Assembly. This year’s union budget increased the funding for solar projects by more than 100%, with new schemes like the PM Surya Char Muft Bijli Yojana and tax exemptions on import of critical minerals used in the new energy lifecycle.
ISA, despite being a new international body, has already achieved global acclaim for its projects like the Solar Data Portal, a platform that delivers real-time data on solar resources, project performance, and investment opportunities across countries, as well as the Global Solar Facility aims to unlock commercial capital for solar projects in underserved regions, especially Africa.
In addition, ISA’s SolarX Startup Challenge has successfully identified and supported innovative, scalable solutions for the solar sector in Asia, Africa and the Pacific region, with the next edition of the challenge scheduled to be held soon aimed at Latin America.
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