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What Big Tech CEOs want from a second Trump presidency

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Elon Musk

Leaders at top big tech firms rushed to congratulate Donald Trump on his landslide election victory as they sought to rebuild bridges with the president-elect — and his most influential Silicon Valley booster, Elon Musk — ahead of a transformative period for the sector.

The chief executives of Amazon, Apple, Google, Meta and Microsoft posted supportive messages on social media on Wednesday, which stood in contrast to their more circumspect reaction to the results of the 2016 and 2020 elections. All of their companies have since faced significant regulatory probes and antitrust threats as part of a crackdown by Joe Biden’s Democratic administration. 

They now stand to gain much from a more tech- and business-friendly attitude from Trump, if they can win over a mercurial politician who in the past has repeatedly clashed with what he considers a left-leaning constituency that has funded his opponents and censored him.

Musk has already adopted the role as Trump’s emissary to the tech world after spending more than $100mn backing his campaign and spearheading a relentless social media crusade with dozens of posts a day on his platform X. In return, Trump called him a “super-genius” and promised him a wide-ranging advisory role focused on cutting government costs and regulations.

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The world’s richest man — who also runs Tesla, SpaceX and xAI — posted American flag emojis in reply to Apple’s Tim Cook and Microsoft’s Satya Nadella on X, while commenting “indeed” to Amazon chief executive Andy Jassy and “cool” to Google boss Sundar Pichai.

“America is a nation of builders. Soon, you will be free to build,” Musk pinned to the top of his X profile.

Elon Musk
Elon Musk has become one of Trump’s biggest supporters © REUTERS

Here is a look at what tech leaders are hoping to gain from a Trump presidency.

Deals

Trump’s second term is expected to be an immediate catalyst for corporate takeovers, private equity deals and venture capital exits, which have been paralysed for years by heightened scrutiny from Biden’s competition watchdogs and high interest rates.

Rather than acquiring promising artificial intelligence start-ups outright, the likes of Microsoft, Amazon and Google instead got creative, hiring their founders or licensing their technology, which allowed them to avoid more conventional antitrust scrutiny.

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Fears of deals being rejected also blocked venture-backed start-ups from making lucrative sales. 

Their bête noire has been Lina Khan, chair of the Federal Trade Commission, allied with Jonathan Kanter, head of antitrust at the Department of Justice. The pair have blocked M&A deals, targeted tech monopolies and scrutinised partnerships between AI start-ups and Big Tech companies, including Microsoft.

“The dealmaking has begun, conversations are already happening among boards of directors,” said Boris Feldman, co-head of Freshfields’ global tech practice. “There will be a flood, knowing that when it’s time for regulatory approval, Khan will be back at Yale Law School.”

Investment bankers and advisers to Silicon Valley’s tech giants and venture capitalists were also buoyant as the US dollar and stock markets surged.

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“From a corporate perspective [we are] thrilled. The flood gates are about to open and we’re going to print money,” said one person at Goldman Sachs, whose stock rose 13 per cent on Wednesday.

Antitrust

Trump’s return to the White House could also spell relief from antitrust probes in the US and Europe.

“Congratulations President Trump on your victory! We look forward to engaging with you,” Apple CEO Cook said on X. In 2016, Cook helped raise funds for Trump’s rival, Hillary Clinton, but charmed Trump during his first term. Cook has otherwise kept below the radar as his company has come under pressure from a coalition of global regulators. 

Tim Cook and Donald Trump, along with Trump’s daughter Ivanka and former Treasury secretary Steven Mnuchin, during an event in 2019
Tim Cook and Donald Trump, along with Trump’s daughter Ivanka and former Treasury secretary Steven Mnuchin, during an event in 2019 © AFP via Getty Images

Khan and Kanter have spearheaded a vigorous campaign against Big Tech’s corporate power. Most notably the DoJ this year won a landmark ruling against Google in search, while other lawsuits have been filed to challenge the market power of Apple, Amazon and Meta.

Many predict that Khan’s days are numbered at the FTC. Musk wrote on X last week that she “will be fired soon”.

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Analysts have speculated that Trump could direct the DoJ to discontinue its monopoly lawsuit against Apple, filed earlier this year. The iPhone maker is also set to be fined under the EU’s new Digital Markets Act over its App Store rules. Trump has made no secret of his contempt for the EU regulator.

“An interesting question is whether Trump or [vice-president JD] Vance will tell the EU and UK to stop punishing US companies, especially in light of challenges from China?” said Freshfields’ Feldman. “Biden didn’t push back on it; if the tech companies feel they are building a relationship with Trump, that might be their ask: help us get the Europeans off our backs.”

In October, Trump said in a podcast interview that Cook had called him to complain about a recent EU court ruling that required the company to pay €13bn in back taxes in Ireland, as well as a €1.8bn antitrust fine in March for stifling competition from rival music streaming services.

“[Cook] said they are using that [money] to run their enterprise,” Trump said. “I said — but Tim, I’ve got to get elected first. But I’m not going to let them take advantage of our companies. That won’t be happening.”

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Lina Khan
Lina Khan is one of the Biden administration’s most feared corporate enforcers — but JD Vance, the vice president-elect, has expressed support for her © Getty Images

Yet Trump and his followers have a complex relationship with antitrust enforcement. The major antitrust lawsuit against Google, which the company lost this year, was filed under his watch, and JD Vance has previously voiced support for the FTC’s Khan — and for breaking up Google, which is something Biden’s DoJ said it might pursue as a remedy in the search monopoly case.

Social media

Social media companies are trying to avoid invoking the wrath of Trump, who has accused them of censorship and silencing conservative speech. In 2022, Trump said that if re-elected, he would sign an executive order banning federal agencies from “colluding with any organisation, business or person to censor, limit, categorise or impede the lawful speech of American citizens” and curb funds to universities found to have “engaged in censorship activities”.

Mark Zuckerberg, whose companies include Facebook and Instagram, has appeared to warm to Trump over the past few months. Over the summer he called Trump a “badass” for his reaction to an assassination attempt and wrote a letter to the Republican-led House judiciary committee accusing Biden of repeatedly pressuring Meta to “censor” certain Covid-19 content during the pandemic.

On Thursday he wrote on Threads, his X clone, to congratulate Trump on “a decisive victory,” adding: “Looking forward to working with you.”

One of the most closely watched sagas will be the potential US ban of TikTok over national security concerns linked to its Chinese parent company, ByteDance. Trump proposed a TikTok ban when he was president in 2020. Since then he has since flipped his position, arguing he would not ban the app because it is in America’s interests to ensure there is competition for Zuckerberg’s Facebook, which he has criticised as an “enemy of the people”.

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TikTok has sued the government to stop legislation passed during the Biden administration that would require the app to cut ties with ByteDance or shut down in the US by mid-January. A ban of the $230bn short-video app could hurt its biggest US investors, including Susquehanna International Group, which owns a 15 per cent stake, and Coatue Management, which owns less than 5 per cent. Jeff Yass, co-founder and managing director of SIG, was a major donor to the Trump campaign this year.

Artificial intelligence

The US approach to artificial intelligence is among the biggest policy issues for tech, with debates about regulation and the safety of the nascent and fast-moving technology unresolved.

Trump has not articulated his own approach to AI, but many anticipate a light touch. In his first term, Trump issued an executive order “committed to strengthening American leadership in AI”, which noted that “innovation can be hampered or driven overseas by overly restrictive government regulations.” But that was before AI became one of the hottest — and most lucrative — investments in Silicon Valley.

Trump has vowed to cancel an executive order from Biden on AI, which reflected the Democrats’ more cautious approach and emphasis on safety and security standards over unfettered innovation. The president-elect said he would ban the use of AI to censor the speech of American citizens “on day one”.

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On this Trump shares common ground with Musk, who has stressed the importance of the US winning the global AI race against China. He has raised billions of dollars to fund his own start-up, xAI, even while warning that AI’s unchecked development poses an existential threat to humanity. 

Musk has also sued OpenAI, the start-up he co-founded with Sam Altman in 2015, for straying from its original non-profit mission to develop AI for the benefit of all. The ChatGPT maker has since grown to be one of the world’s most valuable private companies worth $150bn. 

Altman’s reaction to Trump’s victory was symbolic of the transformation that has occurred in Silicon Valley in the four years since he left office. “This feels like the worst thing to happen in my life,” Altman wrote in 2016.

He was more conciliatory on Wednesday: “Congrats to President Trump. I wish for his huge success in the job.”

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Reporting by Stephen Morris, Tabby Kinder, George Hammond, Cristina Criddle, Michael Acton and Hannah Murphy

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Trump’s fat tails

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Trump’s fat tails

What do we really know about him and markets?

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Banks are paying out £1,000s in compensation after closing accounts by MISTAKE – could you be owed cash?

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Banks are paying out £1,000s in compensation after closing accounts by MISTAKE - could you be owed cash?

BANKING giants are paying out thousands of pounds in compensation after closing customers’ accounts by mistake, an investigation by The Sun has found.

We have found a number of cases where banks have shut customers’ accounts in error, but this has only come to light following intervention by the Financial Ombudsman Service (FOS).

We've found that half a dozen accounts have found to have been shut in error just in the past year

1

We’ve found that half a dozen accounts have found to have been shut in error just in the past yearCredit: PA

Known as “de-banking”, banks can close an individual or business’s account if they deem that it poses a financial, legal, regulatory, or reputational risk.

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This can sometimes leave customers unable to access their cash for days or even weeks if the bank freezes the account or sends them a refund via cheque.

But the biggest kicker is that banks are under zero obligation to tell you why they shut your account, leaving many customers wondering what they did wrong.

The number of complaints received by the FOS related to de-banking has increased by 69% since the financial year 2020/21, rising from 2,281 to 3,858 in 2023/24 – although these weren’t all related to mistakes by banks.

READ MORE ON BANK ACCOUNTS

But, it has emerged that some banks have closed customers’ accounts by mistake, but had refused to disclose this to the customer until the FOS got involved.

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Sarah Coles, head of personal finance at Hargreaves Lansdown, told The Sun these findings could be “the tip of the iceberg” and that banks need to be quicker at putting things right if they make errors.

“There are plenty of examples in Ombudsman cases of errors that have meant accounts have been closed,” she said.

“This can be anything from an error of judgment to human error, or a fault in the systems which meant accounts were incorrectly updated.

“Given that most people give up fighting well before they involve the Ombudsman, this could be the tip of the iceberg.

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“People make mistakes and we can’t expect them to be perfect, but we can expect banks to have processes in place to check these decisions and put things right as quickly as possible when things go wrong.”

NatWest boss’ grovelling apology over Coutts scandal is a victory – but more needs to be done, says Nigel Farage

THE CASES

The Sun trawled through dozens of entries on the FOS website and found a number of decisions showing de-banking errors over the past seven months, including from Barclays and NatWest.

In all of those cases, the FOS said the bank should pay disgruntled customers compensation for the inconvenience and distress caused – sometimes as much as thousands of pounds.

In several of those cases, the accounts were closed following what’s known as a KYC (Know Your Customer) review, where the bank can ask a customer for more information.

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If a customer doesn’t return this information by a set deadline, the bank might react by shutting their account.

But some of these reviews have resulted in accounts being closed in error.

In one case we found, long-time NatWest customers known only as Mr and Mrs G complained to the FOS that their accounts were closed without explanation, causing them “inconvenience and worry”.

After initially refusing to provide reasons, NatWest later admitted it had mistakenly closed their accounts after the FOS intervened.

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The FOS determined that NatWest had treated them unfairly, asking the bank to pay £350 and issue a letter of apology.

A spokesperson for Natwest said: “We are extremely sorry for the error we made in closing this account and have apologised and paid compensation to our customer. It is extremely rare for a customer’s account to be closed incorrectly.”

‘Barclays marked me as deceased and closed my account’

IN another case from the FOS we found, Barclays was asked to pay £800 in compensation after applying a deceased marker to account in error before then closing it by mistake.

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The victim, known as “Mrs T”, complained that Barclays Bank UK PLC mistakenly marked her as deceased twice and in the end closed her account because of this.

This caused her significant inconvenience, as she also faced credit file issues and relied on others to make payments.

Barclays acknowledged it made an error, apologised, and initially offered £300 compensation.

But the FOS reviewed the case and found the compensation insufficient, proposing an increase to £800 and reimbursement of credit file monitoring subscriptions paid from September 2022 to January 2024.

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Barclays agreed with the resolution, while Mrs T was asked to accept or reject the decision by 19 April 2024.

In another case, a customer known as “S” complained that Barclays wrongly closed their Business Premium account on 5 September, 2023 during a KYC review.

Barclays admitted the mistake, reopened the account after four weeks and offered £500 compensation for the inconvenience, but refused to cover the significant financial losses S claimed.

The FOS found Barclays should pay £3,850 for loss of profit, £500 for inconvenience, and 8% interest on the account balance.

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Both parties partially accepted this decision.

‘My company accounts were closed even though I submitted everything Barclays asked for’

Barclays was also ordered to pay £200 to a company after it shut two of its accounts in error.

Company B, represented by Mr D, complained that Barclays unfairly closed its two bank accounts without notice during a KYC review.

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Initially, not all the required information was provided, but Mr D fully cooperated and resubmitted a lost KYC form.

In June 2023, Mr D confirmed with Barclays that all necessary information had been provided.

On 19 October 2023, Barclays closed B’s business account, followed by the closure of the USD account on 1 November 2023. 

After Mr D’s complaint, Barclays acknowledged the error, apologised and offered £200 compensation for the inconvenience.

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Mr D found this offer insufficient, believing it didn’t reflect the time and effort he spent resolving the issue.

The Financial Ombudsman Service reviewed the case and determined that £200 was fair compensation, as there was no evidence of significant financial loss.

Barclays agreed to pay the £200, and the complaint was upheld in September 2024.

A Barclays spokesperson said of these cases: “We are unable to comment on the details of these specific cases without the consent of our customers.

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“However, we respect the decisions made by the Financial Ombudsman Service and are sorry for any occasions where we failed to provide the usual high levels of service that our customers can expect to receive.”

What is ‘de-banking’ and why might my account be closed?

De-banking is where your account is closed against your will.

Banks should generally allow customers 30 days to make alternative banking arrangements before axing their account, but in some urgent cases you may get no warning at all.

Perhaps one of the most well-known recent cases of de-banking is when Coutts Private Bank closed the account of Nigel Farage, the former UK Independence Party leader, in June 2023.

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Lenders can suspend accounts if they detect any “suspicious activity”, such as sending or receiving large amounts of unexplained money or transactions don’t fit with the user’s typical spending pattern.

If a bank suspects a customer has been victim of a fraud – where large sums of money are sent – it will also close the account.

Which? Money editor Jenny Ross says: “Under some circumstances, banks are allowed to close accounts without notice and without providing a reason.

“This includes suspected fraudulent use of the account.”

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Your bank could put an immediate freeze on your account if it sees spending or large transfers in or out that seem suspicious.

It might block money from leaving your account to help protect you if it’s worried that you’ve fallen victim to fraudsters.

Similarly, if a large amount of money is received, it might suspect you’ve been caught up in a money-laundering operation.

Fraudsters can manipulate customers into becoming so-called money mules.

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This means that they might be helping crooks to move around cash earned from crime without even knowing it.

Sometimes victims believe they are helping out a friend or that they are being paid for a job that seems legitimate.

After putting a temporary freeze on your account, the bank will then investigate more thoroughly.

If it’s still not satisfied after this, it can permanently close your account.

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Your bank could decide to ditch you as a customer simply because you don’t meet its terms and conditions.

For example, when you signed up you might have agreed to pay in a certain amount each month or to set up several direct debits.

In this type of situation, the bank would need to give you at least 30 days’ notice so you can move your money elsewhere.

In July last year, the Treasury confirmed it was looking into the rules surrounding closing bank accounts, such as upping the period to three months instead of 30 days.

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But the government has not yet revealed any plans to enforce these proposals. The Sun has asked for an update when possible.

What you can do if your bank account is closed

Which? says that those who believe their bank account has been unfairly closed should attempt to make alternative arrangements for their payments to avoid fees or charges.

They should then make a complaint to their bank and make a data request to Cifas online to check for a marker, which they can then contest.

If that fails, customers could then attempt to make a complaint through the FOS.

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Customers who successfully make a claim may not have their account reopened, but they could receive compensation and an apology.

But it’s worth bearing in mind that this can be a lengthy process and it might take a long time before you see any compensation.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

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BHP chief sees signs of recovery in China after September stimulus

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Chinese exports soar as Beijing prepares for renewed trade tensions under Trump

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