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A Deep Dive Into Workplace Psychology

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A Deep Dive Into Workplace Psychology

In their most simple forms, expense policies are designed to control costs, ensure fairness and reduce financial risk. On paper, most organisations already have these documents in place, often reviewed annually and signed off by finance and HR teams. In theory, they should provide clarity and consistency.

In practice, however, many expense policies fail to deliver the control they promised at the offset. Spend becomes unpredictable, enforcement slips into inconsistency, and finance teams are left responding to problems rather than preventing them.

It’s easy to assume that this failure stems from careless or dishonest employees. Humans are, after all, only human. In most cases, however, expense-related issues are far more likely to be the result of policies built around assumptions that do not reflect how people actually think, decide, and behave in real working environments.

To understand why expense policies break down, we need to look beyond the documents themselves, and examine the psychological and social forces shaping everyday spending decisions at work. That’s quite a hefty task, so we’ve parachuted in the aid of expense management software specialists at Webexpenses to assist with exploring this topic further.

Flawed assumptions lead to flawed systems

Most company policies are written for a hypothetical, “best-case” employee: rational, attentive, well-rested, and operating in a low-pressure environment. They assume employees will read the rules carefully, remember them, and apply them consistently at the point of purchase.

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As appealing as this assumption may be, it bears little resemblance to how real workplaces operate. Expense decisions are frequently made at the end of long days, during travel, or between meetings, when time and attention are limited. By the time an expense is submitted, the decision has already been made – often quickly, with incomplete information and little cognitive bandwidth.

Behavioural economics describes this pattern as bounded rationality. When mental resources are constrained, people simplify decisions rather than optimise them. They rely on habits, prior approvals, and social cues instead of consulting formal policy documents. The gap between assumption and reality is reflected in the data.

From a governance perspective, this is important because expense policies aren’t operating in isolation. Instead, they’re competing with faster, more intuitive decision-making processes that often win.

Vaguery creates fragmentation, not flexibility

Many expense policies hinge on terms such as “reasonable”, “appropriate”, or “within limits”. These “legalese” buzzwords are intended to provide flexibility, but in reality, they invite ambiguity. Ambiguity forces interpretation, and interpretation is shaped by context rather than policy wording.

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When boundaries are unclear, employees will start looking for guidance elsewhere: what their manager approved previously, what colleagues typically submit, or what appears acceptable within their team. Phrases like “I just submit it like this” override the written rule.

Over time, these informal cues become the “street” rules your employees – both old and new – will follow. Your policy documents may say one thing, but in the face of ambiguity, different teams will inevitably develop different interpretations of the same rules, influenced by culture, seniority, and precedent.

For finance teams, this fragmentation has tangible consequences. Inconsistent interpretation makes spending harder to forecast, harder to benchmark across departments and harder to challenge without appearing arbitrary. In plain terms, ambiguity does not allow for flexibility, and it does not reduce disputes; it simply pushes them downstream, after the money has already been spent.

Social pressure outweighs financial rules

Expense decisions are rarely confined to the consistent sphere of cold, mathematical calculations – emotions and social elements also play a part.

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Choices around travel, accommodation, and client entertainment are tied to perceptions of professionalism, competence, and status. In many roles, particularly client-facing ones, employees feel pressure to meet (or exceed) unspoken benchmarks about what is “appropriate” for the situation. People use money to signal competence, generosity, seniority, or professionalism – especially around clients and travel.

Being forced to book the cheapest option can lead employees to feel as though they’re undervalued. If they have the ability to apply upgrades, this can be done with a sense of feeling like they’ve earned the right. Picking a nicer venue for a client lunch may be justified as “representing the brand” in the best possible light.

When expense policies fail to acknowledge these social dynamics, employees are left balancing formal rules against informal expectations. In these moments, the immediate risk of appearing unprofessional or out of step can feel more pressing than the abstract risk of breaching policy.

This dynamic shows up in reported behaviour. Surveys indicate that nearly one in four employees admit to having misreported or bent an expense claim, while broader reviews of improper claims suggest that around 13% involve deliberate reimbursement irregularities, often in socially sensitive categories such as travel and entertainment.

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It might be easy to boil this down to opportunistic and dishonest behaviours, and while that may be the driving factor behind a small number of cases, it’s not typically the underlying issue.

Inconsistent enforcement undermines policy legitimacy

Even well-designed policies struggle when enforcement is unpredictable.

If similar claims receive different outcomes depending on who approves them, employees quickly conclude that the system is inconsistent. Once that perception takes hold, behaviour changes; claims become more defensive, more heavily justified, or disengaged altogether.

Reimbursement delays compound this effect, and when employees are regularly left out of pocket, expense processes stop feeling administrative and start feeling adversarial.

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From a governance standpoint, trust functions as an informal control mechanism. When employees believe the system is fair and predictable, they are more likely to self-regulate. When trust erodes, formal rules lose authority and administrative costs increase.

Policies fall behind modern working practices

Many expense policies fail not because they are ignored, but because they are outdated.

Hybrid working, remote travel, and digital-first transactions have introduced new scenarios that older policy frameworks were never designed to address. Grey areas multiply, and employees are forced to rely on judgement rather than guidance.

At the same time, technological change has reshaped the risk landscape. Digital documentation and AI-generated receipts have made manual verification less reliable. In 2025, industry reporting found that AI-generated fake receipts accounted for around 14% of flagged fraudulent documentation, a rapid shift that legacy control processes were not built to handle.

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In this context, policy failure is often a matter of misalignment rather than misconduct. Controls that do not reflect how work is actually done lose relevance, and relevance is a prerequisite for compliance.

Adding more rules often makes things worse

When expense issues arise, the instinctive response is to tighten control: more rules, more exceptions, more detailed guidance. While understandable, this approach often backfires.

Long, complex policies increase cognitive load. Faced with dense documentation, employees are less likely to consult it in real time. Instead, they rely on memory, precedent, or judgement. Attempts to cover every edge case can make everyday decisions harder rather than clearer.

Effective policies focus on clarity where it matters most: common scenarios, clear examples, and predictable outcomes. Simplicity, in this context, is not a lack of rigour but a deliberate design choice.

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What makes an expense policy effective?

Expense policies work best when they are designed around real – rather than idealised – behaviour. This means recognising cognitive limits, social pressures, and the realities of modern working environments.

Clear examples outperform abstract rules, consistent enforcement builds legitimacy, and predictable reimbursement reinforces trust. Systems that support judgement, rather than relying solely on manual oversight, reduce friction and error.

Ultimately, expense policies are not just financial controls. They are signals about how an organisation balances trust, accountability, and practicality. When they align with how people actually operate, they become effective tools for cost control. When they do not, they risk becoming well-written documents that fail quietly in practice.

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Gold Slips but Remains Above $5,100 as Markets Focus on U.S.-Iran Talks

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Stocks Little Changed After Fed Decision

Gold prices slipped in early trading but remained above $5,100 a troy ounce as investors look ahead to U.S.-Iran talks later on Thursday.

New York futures fall 0.7% to $5,191.60 an ounce, with gains tempered by concerns that U.S. interest rates could remain on hold for some time.

Still, the metal is up more than 3.5% on the week, supported by renewed uncertainty around U.S. trade policy and geopolitical tensions with Iran.

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Applied Optoelectronics Stock Explodes 45% on Stellar Q4 Earnings Beat, Bullish AI-Driven Guidance

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Applied Optoelectronics

Shares of Applied Optoelectronics Inc. (NASDAQ: AAOI) surged as much as 45% on February 27, 2026, reaching new 52-week highs above $79 in intraday trading, after the optical networking company reported stronger-than-expected fourth-quarter results and issued robust guidance fueled by accelerating demand for high-speed data center transceivers amid the AI infrastructure boom.

Applied Optoelectronics
Applied Optoelectronics

The stock closed the previous day at $53.69 before the earnings release, but opened sharply higher and traded in a range from about $65.57 to $79.50, with volume exceeding 16 million shares — well above the average. By midday February 27, AAOI was changing hands around $77-78, reflecting a gain of more than 44% from the prior close and pushing the company’s market capitalization above $5 billion.

The rally was triggered by Applied Optoelectronics’ February 26 after-hours release of fiscal fourth-quarter and full-year 2025 results ended December 31, 2025. Revenue reached a record $134.3 million, up 34% from $100.3 million in the year-ago quarter and surpassing analyst estimates around $128 million to $132 million. The beat was driven by strong growth in data center products, which benefit from hyperscale operators expanding AI capabilities with 400G and emerging 800G optical modules.

On a GAAP basis, the company posted a net loss of $2.0 million, or $0.03 per share, a dramatic improvement from a $119.7 million loss the prior year. Adjusted (non-GAAP) earnings per share came in at a loss of $0.01, beating consensus expectations for a loss of about $0.11. Gross margin expanded to 31.2% GAAP (31.4% non-GAAP), reflecting better product mix and manufacturing efficiencies.

For the full year 2025, revenue soared 83% to $455.7 million from $249.4 million in 2024, while the net loss narrowed significantly to $38.2 million from $186.7 million. Data center revenue climbed 32% to $196 million, and cable television (CATV) revenue nearly tripled to $245 million, highlighting diversified end-market strength.

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CEO Thompson Lin struck an optimistic tone during the earnings call, emphasizing momentum heading into 2026. “We have considerable momentum entering 2026, and we believe we are well positioned to accelerate our growth this year,” he said. Management highlighted the ramp-up of next-generation 800G products, capacity expansions including a new 210,000-square-foot manufacturing facility in Sugar Land, Texas, and first volume orders secured for advanced transceivers.

Guidance further ignited investor enthusiasm. For the first quarter of 2026, Applied Optoelectronics projected revenue between $150 million and $165 million — well above Street estimates near $145 million — with non-GAAP EPS ranging from a loss of $0.09 to breakeven. The company also raised its full-year 2026 outlook, targeting revenue over $1 billion (versus consensus around $834 million) and operating margins of 12% (above the 8% consensus).

On the call, executives projected that if hyperscale demand and 800G ramps continue as anticipated, monthly production could equate to an annualized run rate approaching $378 million by mid-2027, with demand potentially outstripping supply through that period. This supply-constrained narrative reframed the story from episodic growth to a multi-year opportunity in AI-driven optical interconnects.

Analysts responded with swift upgrades and target increases. Needham & Company boosted its price target to $80 from $43, maintaining a buy rating. Rosenblatt raised its target to $125 from $75 on the improved outlook. B. Riley upgraded the stock from sell to neutral, lifting its target to $54 from $15. Other firms followed suit, with some implying significant further upside despite the rapid run-up.

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The company also announced a $250 million at-the-market (ATM) equity offering program on February 26, providing flexibility to raise capital opportunistically amid the stock’s strength. While such moves can dilute shareholders, the timing amid high valuation suggests confidence in funding expansion without immediate pressure.

Applied Optoelectronics specializes in fiber-optic networking products, including transceivers, lasers and subsystems for data centers, telecom, CATV and fiber-to-the-home markets. Its positioning in high-speed optical modules positions it to capitalize on AI data center buildouts by major hyperscalers, where bandwidth demands continue to escalate.

Challenges remain, including supply chain constraints for components, competition from larger players and execution risks in scaling 800G production. Some analysts noted a one-quarter delay in certain 800G revenue contributions but viewed the overall trajectory positively.

The post-earnings surge marks a continuation of AAOI’s volatile but upward trend in recent years, with the stock up more than 700% over the past 12 months from lows near $9.71. The 52-week range now extends to $79.50, reflecting renewed interest in optical component suppliers tied to AI infrastructure spending.

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Investors will monitor upcoming quarters for evidence that revenue ramps track guidance and margins hold amid capacity investments. The next earnings report is expected in early May for the first quarter of 2026.

As AI adoption drives unprecedented data center expansion, Applied Optoelectronics’ results and forward-looking commentary underscore its emerging role in enabling next-generation connectivity, potentially sustaining momentum for the stock in the months ahead.

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Nepal votes on March 5; focus on jobs, economy

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Nepal votes on March 5; focus on jobs, economy
New Delhi: India’s Himalayan neighbour Nepal will hold national elections next week, its first since youth-led protests toppled the government of K P Sharma Oli last September, amid hopes of a government that will take steps to boost the economy and create jobs.

Nearly 19 million of Nepal’s 30 million people are eligible to vote in the March 5 election for the 275-member house of representatives. About one million of the voters, most of them youth, were included since last year’s protests.

While direct contest will decide 165 seats, the rest will be decided through proportional representation, where seats are allocated to parties in proportion to their vote share.

Jobs and economy are key issues in this election particularly for the youth, Kathmandu-based sources told ET. India will be watching the outcome of the elections closely given its strategic and economic interests in the Himalayan state. China, too, will keep an eye and would prefer to deal with an established political party, preferably the Communists and Maoists, according to Nepal watchers.

Nepal’s largest trading partner is India, accounting for 63% of imports, or $8.6 billion, followed by China at 13%, or $1.8 billion, according to World Bank figures. Over the last few years, India and Nepal have been able to create hydel power partnership, aiming to replicate the India-Bhutan model in future.

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Rapper-turned-politician and former Kathmandu mayor Balendra Shah of Rastriya Swatantra Party is among the frontrunners for prime minister. He is in direct contest with four-time prime minister Oli of Communist Party of Nepal (Unified Marxist-Leninist).
Oli has an uphill task of getting support from the youth, which had overthrown his government through the street protests. Other contenders include Nepali Congress party’s 49-year-old Gagan Thapa. Former PM and ex-Maoist leader Prachanda may not be eyeing the top post but is active in the election process.

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Premier Protein introduces caffeinated shakes

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Premier Protein introduces caffeinated shakes

The protein shakes offer the caffeine equivalent of one cup of coffee, according to the company. 

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Enovix stock hits 52-week low at $5.26 amid challenging year

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Enovix stock hits 52-week low at $5.26 amid challenging year

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Slideshow: New menu items from Taco Bell, Applebee’s and Taco Cabana

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Slideshow: New menu items from Taco Bell, Applebee’s and Taco Cabana

Limited-time offerings serve as an engine for foodservice innovation.

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Building Trust in Houston’s Industrial Real Estate

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Building Trust in Houston’s Industrial Real Estate

By focusing on owners, listening to tenants, and staying grounded, Andres Aiza has built a career around long-term thinking in a fast-moving market.

Houston’s industrial real estate market is busy and complex. Warehouses move fast. Land trades hands quietly. Deals often start off-market and finish after months of careful work. In the middle of it all is Andres Aiza, a Senior Associate at Alpine Partners, who has built his career by staying close to the details and closer to his clients.

“I grew up here,” Aiza says. “Houston is home. Knowing the city block by block changes how you see opportunities.”

Early Roots in Houston

Aiza was born and raised in Houston. He attended St. Thomas High School and later graduated from the University of Houston’s Bauer School of Business. Growing up locally gave him a clear view of how industrial areas evolve over time.

His early life shaped his outlook. When he was 16, his father passed away in an oil and gas accident. The loss stayed with him, but he prefers to keep the focus on how it influenced his values.

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“It taught me not to waste time,” he says. “You learn quickly that relationships matter and that how you treat people lasts.”

His mother also played a key role. “She showed me resilience by example,” Aiza says. “You keep showing up. You do the work. You put your best foot forward.”

Learning the Business From the Inside

Before entering brokerage, Aiza worked for Top Foods Inc., a company that manufactured and imported tortilla chips from Mexico. He spent three years there. The experience gave him a practical view of logistics, manufacturing, and space needs.

“Working inside an operating business changed how I look at buildings,” he says. “You stop seeing square footage and start seeing workflow.”

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That perspective still guides his work today. It helps him understand tenants and advise property owners with more clarity.

Entering Industrial Real Estate

Aiza later joined Alpine Partners, an industrial real estate firm based in Houston with a national reach. As a Senior Associate, he focuses on industrial investment sales and project leasing across the Greater Houston area.

Owner representation is the core of his business. He works closely with property owners to help them lease, sell, or reposition assets.

“Every property is different,” he says. “Every owner has a different goal. My job is to line those things up.”

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His local ties often lead to off-market opportunities. Years of relationships help surface deals before they reach public listings.

“Most good opportunities don’t start with a sign,” Aiza says. “They start with a conversation.”

Balancing Owners and Tenants

While owner representation leads his work, Aiza also spends time representing tenants. He sees value in that balance.

“Tenant work keeps you honest,” he says. “You learn what users really need. That makes you better for owners too.”

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This dual view helps him structure deals that are clear and durable. He has worked on lease and sale transactions involving local businesses and Fortune 500 companies. Many of those deals required creative financial structures to solve timing or operational challenges.

“I like complicated situations,” he says. “They force you to slow down and think.”

Communication as a Competitive Edge

Aiza is bilingual in English and Spanish. That skill allows him to work with a broader range of clients across Houston’s diverse business community.

“Clear language builds trust,” he says. “If people understand what’s happening, decisions get easier.”

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Clients often describe him as approachable and direct. He prefers simple explanations and steady communication over pressure tactics.

“I’m not here to rush anyone,” Aiza says. “Good decisions take time.”

A Long-Term View of Leadership

Aiza frames leadership in quiet terms. For him, it is about consistency and follow-through.

“Doing what you say you’ll do still matters,” he says. “It’s not complicated, but it’s not easy either.”

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He avoids short-term thinking and focuses on outcomes that make sense years later. That approach shapes how he advises clients and manages relationships.

Outside of work, Aiza spends time with his family, plays golf, and follows Houston Astros baseball. He also supports Heroes for Children, a charity that helps families with children battling cancer, and has volunteered with Loaves & Fishes in Houston.

“Giving back keeps things in perspective,” he says. “It reminds you why community matters.”

Staying Grounded in a Growing Market

Houston’s industrial market continues to expand. New developments rise. Older properties change hands. Through it all, Aiza stays focused on fundamentals.

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“The market will change,” he says. “Your values shouldn’t.”

By combining local knowledge, operational insight, and a steady approach, Andres Aiza has built a reputation as a trusted figure in Houston’s industrial real estate space. His career continues to grow, grounded in relationships and shaped by experience rather than hype.

 

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Jack Dorsey says Block cutting nearly half of workforce for AI transformation

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Jack Dorsey says Block cutting nearly half of workforce for AI transformation

Block on Thursday announced that it will cut nearly half of its workforce as the payments firm works to embed artificial intelligence (AI) throughout its operations.

The layoffs will affect over 4,000 jobs at the company and CEO Jack Dorsey indicated he moved forward with a single round of large cuts rather than a series of smaller workforce reductions to give the company more room for growth as it adapts to the AI era.

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Dorsey explained the decision in a series of posts on X, the social media platform he previously led when it was known as Twitter, saying that he isn’t making the decision because Block is in trouble but because the smaller workforce “gives us the space to grow our business the right way, on our own terms, instead of constantly reacting to market pressures.”

He said in his note that the job cuts are “one of the hardest decisions in the history of our company: we’re reducing our organization by nearly half, from over 10,000 people to just under 6,000. that means over 4,000 of you are being asked to leave or entering into consultation.”

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Former Twitter CEO Jack Dorsey speaks

Jack Dorsey said the layoffs will give Block a better route to growth. (Marco Bello/AFP via Getty Images)

Block will offer affected workers 20 weeks of salary as well as one week per year of tenure, equity vested through the end of May, six months of healthcare, corporate devices and $5,000 to put toward whatever they need to aid in their transition, Dorsey said.

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Dorsey said that the “intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that’s accelerating rapidly.”

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XYZ BLOCK INC. 63.03 +8.43 +15.43%

He went on to say that Block will be built with “intelligence at the core of everything we do. how we work, how we create, how we serve our customers.”

Dorsey added in a follow-up post that the company “over-hired during covid because i incorrectly built 2 separate company structures (square & cash app) rather than 1, which we corrected mid 2024. but this misses all the complexity we took on through lending, banking, and BNPL.”

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BIPARTISAN BILL LOOKS TO PREPARE WORKFORCE FOR AI FUTURE: ‘CAN’T BE LEFT BEHIND’

Jack Dorsey speaks on a panel

Dorsey said he made a mistake in how he had different structures for Square and Cash App within Block. (Matt Crossick/PA Images via Getty Images)

Block shares surged following the announcement that nearly half of the company’s workforce will be laid off amid the company’s AI realignment, rising 17% during Friday morning trading.

The company’s stock is up 22% in the last week, though it’s down over 2% year to date.

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Michael Pisseri on Turning Around Schools and Trusting the Process

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Michael Pisseri on Turning Around Schools and Trusting the Process

Michael Pisseri is an education leader based in Fairfield, Connecticut. He has built his career on discipline, steady growth, and a belief in process over hype. His work spans classroom teaching and school leadership, with a strong focus on student outcomes and school culture.

Raised in Eastchester, New York, Michael is the oldest of four children. His father was a pharmacist for 50 years. His mother was a nurse. He attended public schools and worked 20 hours a week at a local grocery store while in high school. He was one of only ten students selected for the National Honor Society. That early balance of work and study shaped his leadership style.

Michael earned a Bachelor’s and a Master’s degree from Fairfield University, followed by a Certificate of Advanced Study in Leadership from Sacred Heart University. In 2006, he was a Teacher of the Year finalist in Westport Public Schools.

As Principal of Davenport Ridge Elementary School, he led a full turnaround. The school moved from one of the lower performing in Stamford to one of the strongest within seven years. It earned a Banner School Award for positive climate in 2016 and was named a Connecticut School of Distinction in 2019.

In 2024, he presented at a National STEM Conference at NASA’s Johnson Space Center. Today, as a Social Studies and Intervention Teacher in New York City Public Schools, he continues to focus on impact, resilience, and building teams that improve results for children.

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Michael Pisseri: Building Schools Through Process, Persistence and Purpose

Q: Let’s start at the beginning. How did your early life shape your career in education?

I grew up in Eastchester, New York. I am the oldest of four children. My father was a pharmacist in the Bronx for 50 years. My mother was a nurse. They believed in hard work and honesty. I had my first job at 14 at Grand Union grocery store. I worked about 20 hours a week in high school while playing sports and keeping my grades up.

I was one of ten students selected for the National Honor Society. I was the only one in my family to receive that honor. Years later, my son earned the same recognition. We have a photo holding our awards side by side. That means a lot to me.

Those early years taught me discipline. They also taught me that progress comes from steady effort.

Q: What drew you into education as a career?

I attended public schools my whole life. I am proud of that. I saw teachers who made a real difference. I wanted to do the same.

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I studied at Fairfield University for my Bachelor’s and Master’s degree. I later completed a leadership certificate at Sacred Heart University. Early in my career, I focused on the classroom. In 2006, I was named a Teacher of the Year finalist in Westport Public Schools. That was a proud moment. It confirmed that the work mattered.

Q: You later became a principal. What was that transition like?

Becoming a principal changed my perspective. I became Principal of Davenport Ridge Elementary School at a time when it was one of the lower performing schools in Stamford.

The work was not about quick fixes. It was about process and building relationships. It was about getting to know people, recognise the great work that was already taking place and building a new team. We set clear expectations. We focused on the school climate first. In 2016, the school received a Banner School Award for positive climate. In 2019, we were named a Connecticut School of Distinction for test scores.

It took seven years. That is why I always say a transparent process that leads to the outcome is what matters most.

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Q: How would you describe your leadership style?

I believe in being a good listener. Be authentic. Be someone people trust and keep moving forward.

I will not give up. I believe you can get better every day. That belief has to be ingrained in you. I also believe in quiet acts of kindness. Leadership is not about being loud. It is about consistency, listening and identifying a clear process that focuses on what is best for children.

Before setting goals, I start with direction. I ask myself what I want more of. Growth. Connection. Impact. I ask what I want less of. Burnout. Chaos. That keeps my work aligned with my values.

Q: In 2024, you presented at a National STEM Conference at NASA. What did that experience mean to you?

It was a full circle moment. I have always been passionate about STEM and space. Presenting at the Johnson Space Center in Houston was special.

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The focus was on research and innovation in education. For me, STEM is not just about science. It is about curiosity. It teaches students how to think, not just what to memorise.

Standing at NASA, I thought about the journey from Eastchester Public Schools to that stage. It reinforced that steady work over time opens doors.

Q: You are now a Social Studies and Intervention Teacher in New York City. Why return to the classroom?

I have learned something everywhere I have worked. That is important to me. The classroom keeps you grounded. It keeps you close to students. I thought at this point in my career it would help me to reconnect with students and also place myself in the shoes of current day educators. I have a lot of respect for all educators including teachers and para-educators. I know how hard and challenging the work is. Working in New York City is an amazing experience! I have learned so much from the students and staff in a middle school setting. They have challenged me to be the best educator I can be while connecting to them and their diverse cultural backgrounds.

Intervention work has a direct impact. You see progress in real time. It reminds you why you started. I enjoy working on literacy based skills with students in a small group setting.

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Q: How do you balance professional and personal life?

Balance is not about splitting time evenly. It is about alignment. Your work should support the life you want.

I ran two half marathons, one in Brooklyn and one in Fairfield. Training for those races reminded me that progress is slow and steady. You build endurance mile by mile.

My two sons are both baseball pitchers. My oldest was named captain as a junior at Mount St Mary’s College. Watching them compete and grow keeps everything in perspective.

Q: How do you define success today?

Success is living in alignment with your values while continuing to grow. It is not just achieving outcomes. It is becoming someone you respect along the way.

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For me, that means making a positive difference for children. It means building teams. It means never giving up and always focusing on continued growth.

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Tyrrells plans to give vegetable crisps the chop

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Tyrrells plans to give vegetable crisps the chop

Parent company KP confirms the proposals may lead to the loss of a factory in Uttoxeter.

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