Business
Harrods boss Michael Ward ‘dreadfully sorry’ for Al Fayed abuse
The boss of Harrods has personally apologised for the first time in relation to sexual abuse allegations against the store’s late owner Mohamed Al Fayed.
The BBC approached Michael Ward at the Harrods headquarters and he said: “I am very dreadfully sorry for what has happened with Al Fayed.”
Hundreds of women have alleged the billionaire raped or sexually abused them. Police are looking into some claims and Harrods is also settling hundreds of claims.
Mr Ward, who has been managing director of Harrods since 2005, worked alongside Al Fayed until 2010 and has previously said he did not know of any abuse.
Harrods new owner, the Qatar Investment Authority, said an internal review was ongoing and declined to say whether it had identified or taken any action against anyone currently working there.
Al Fayed, who died last year aged 94, was accused of sexual assault by more than 20 women in a BBC documentary and podcast in September.
Hundreds of people have contacted the BBC directly about Harrods and Mohamed Al-Fayed since the documentary Al Fayed: Predator at Harrods aired.
More than 70 of those were from women who sent the BBC their accounts of abuse by Al-Fayed including sexual harassment, sexual assault and rape.
Mr Ward said in a statement in September that he had stepped down from his role as a trustee of Royal Ballet and Opera while the review at Harrods takes place.
He added in the statement that he did not know of the abuse at Harrods and that Al Fayed “presided over a toxic culture of secrecy, intimidation, fear of repercussion and sexual misconduct”, calling it a “shameful period”.
He said no formal complaints had been brought to him during his time with Al Fayed, although rumours of his behaviour were in the “public domain”.
The BBC had asked Mr Ward for an interview to try and find out what was known by senior staff at Harrods of the allegations at the time but that was declined.
During the BBC’s approach at the Harrods headquarters, Mr Ward said Harrods had “nothing further to add.”
The abuse allegedly took place at Fulham FC, the Ritz Hotel Paris, Harrods, as well as other places owned by Al Fayed.
Harrods previously told the BBC that it was in the process of settling more than 250 claims for compensation brought by victims of Al Fayed. That figure has since risen to more than 290. The luxury department store has a compensation scheme for ex-employees who say they were attacked by Al Fayed, which is separate from the legal case against it.
Fayed owned Harrods between 1985 and 2010. The store’s new owners have previously said they are “appalled” by the allegations of sexual abuse and have been investigating since 2023 whether any current members of staff were involved.
Lawyers for some of the victims said they were working on a claim against the Al Fayed estate, as well as Harrods, adding they expected to send hundreds more claims to the department store and that it would “snowball and snowball”.
In 2008, allegations of indecent assault against a 15-year-old girl were made against Al Fayed and it was covered in the press at the time. Al Fayed denied the claims, and the Crown Prosecution Service chose not to pursue charges due to conflicting evidence.
Last week the BBC revealed that the Met Police was told of allegations of sexual assault by Mohamed Al Fayed a decade earlier than it has acknowledged
The human rights campaigner Dame Jasvinder Sanghera will meet “as many survivors as possible” and guide them through the compensation process, according to the retailer.
If you have information about this story that you would like to share please get in touch. Email: MAFinvestigation@bbc.co.uk. Please include a contact number if you are willing to speak to a BBC journalist.
Money
Sesame Bankhall acquires strategic stake in mortgage broker
Sesame Bankhall Group (SBG) has acquired a strategic stake in New Homes Mortgage Services (NHMS) LLP.
NHMS is the largest appointed representative mortgage and protection firm in SBG’s Sesame Network, of which it has been a member for almost 30 years.
The deal sees SBG acquire a significant stake in the 40-adviser strong business, with the option to increase the shareholding in the future.
This is the first advice firm investment since SBG launched its new business growth strategy under CEO Richard Harrison earlier this year.
The Cannock-based NHMS is a mortgage and protection advisory business specialising in the new build market.
It has 40 advisers and 80 employees and looks after the needs of 45,000 clients, with over £760m of mortgage lending and £1.4m of protection premiums annually.
While Richard Harrison will join the NHMS Board, the management team will remain unchanged, as will the roles and responsibilities of employees.
The news follows the recent announcement of a new strategic partnership between SBG’s PMS Mortgage Club and Bankhall businesses and intermediary platform Acre to jointly invest and create bespoke technology solutions for the Directly Authorised (DA) adviser market.
Harrison said: “The investment in New Homes Mortgage Services is a significant step in our own journey and a clear indication of our ambitious business strategy and commitment to grow and develop our adviser network and the wider Group, through both organic growth and investment in like-minded adviser businesses.
NHMS managing director, Stewart Bartle, added: “We have ambitious plans to grow the business, and this was a natural next step in our journey to enable us to do that.
“From day one, it was clear that Sesame Bankhall Group’s own adviser-led growth strategy and vision matched ours, making them the perfect partner to support our long-term aim to become the UK’s largest mortgage broker, helping more people to achieve their home ownership goals.”
Sesame Bankhall Group is wholly owned by Aviva and provides support services to financial advisers across the UK. It is currently home to over 10,000 advisers.
Business
Global food prices rise to highest level in 18 months
Increases signal grocery price pressures likely to rise further over the coming quarters
Travel
IAG reports €2.01 billion profit in third quarter
The result is up 15.4% on the same period in 2023, with the group stating that it expects its “strong financial performance to continue for the rest of the year”
Continue reading IAG reports €2.01 billion profit in third quarter at Business Traveller.
Money
Sainsbury’s issues major update on Argos store closure plans as nine more branches to disappear from the high street
SAINSBURY’S has issued a major update regarding the closure of more Argos stores.
The supermarket chain, which owns Argos, plans to shut nine more standalone locations in the upcoming financial year.
This move is part of an ongoing strategy to transition the brand’s presence from traditional high street stores to integrated concessions within Sainsbury’s supermarkets.
It comes as Sainsbury’s interim results released yesterday showed sales at Argos slipped by 5% in the 28 weeks to September 14.
Sainsbury’s general merchandise and clothing sales also declined by 1.5% during this period.
Argos’ owner added: “For the full financial year we expect to open 13 Argos stores within Sainsbury’s and close nine standalone stores.”
Sainsbury’s has not yet disclosed the locations of the next round of Argos store closures.
The company also stated that it has not yet informed employees at the stores that will be affected.
A spokesperson for Argos told The Sun: “The transformation of our Argos store and distribution network has been progressing at pace for several years now, improving availability, convenience and service for customers.”
“As part of this, we are continuing to open new Argos stores and collection points in many of our Sainsbury’s supermarkets, enabling customers to purchase thousands of technology, home and toy products from Argos while picking up their groceries.”
Argos has closed dozens of stores over the last two years.
Since March 2023, Sainsbury’s has reduced the number of standalone Argos stores by 72, down to 213 from 385.
However, it has increased the number of Argos stores within Sainsbury’s supermarkets by 22 – from 424 to 446.
The most recent closure occurred on October 17, when the Argos store in Plymouth city centre permanently shut its doors.
Before this, the Argos store in Greenock, Inverclyde, unexpectedly ceased operations on September 14.
Last year all 34 Argos stores in the Republic of Ireland were shut down.
The company blamed the closure of the stores on the investment required to develop and modernise the Irish part of its business as “not viable”.
HISTORY OF ARGOS
FOUNDED in 1972 by Richard Tompkins, Argos revolutionised the British retail landscape with its unique catalogue-based shopping model.
The first store opened in Canterbury, Kent and quickly expanded, becoming a household name.
Customers could browse the extensive Argos catalogue, fill out a purchase slip, and collect their items from the in-store collection point.
The retailer was sold to British American Tobacco Industries in 1979 for £32million before being demerged and listed on the London Stock Exchange in 1990.
In April 1998, the company was acquired by GUS plc.
Throughout the decades, Argos adapted to changing consumer habits, embracing e-commerce early on and launching its website in 1999.
This allowed customers to reserve items online for in-store pick-up, blending the convenience of digital shopping with the immediacy of physical retail.
By 2006, Argos became part of the Home Retail Group which was demerged from its parent GUS plc.
At the time, Home Retail Group also owned Homebase and Habitat.
In 2016, Argos, along with its Home Retail Group sister brand Habitat, was acquired by Sainsbury’s.
Since the acquisition, the Argos brand has been integrated into Sainsbury’s operations, significantly expanding its presence through dedicated concessions within Sainsbury’s supermarkets across the UK.
However, due to declining sales, Sainsbury’s discontinued Argos’ iconic printed catalogue in 2020.
Despite these setbacks, Argos has remained true to its roots, offering a wide range of products from toys and electronics to furniture and jewellery.
SALES UP AT SAINSBURY’S
Despite a decline in sales for both Argos and Sainsbury’s general merchandise and clothing, grocery sales surged by 5% in the 28 weeks leading up to September 14.
The retailer said it was boosted by strong Taste the Difference premium range sales and Nectar membership pricing.
Simon Roberts, chief executive of Sainsbury’s, said: “Our food business is going from strength to strength and we’re making the biggest market share gains in the industry, with continued strong volume growth.
“More and more customers are coming to us for their big food shop, recognising our winning combination of value, quality and service.
“As we head into the festive season, there is real energy and excitement at Sainsbury’s and Argos, and we’re expecting another strong performance.”
Sainsbury’s total underlying pre-tax profit was up 4.7% to £356million.
The supermarket chain is also expected to open 13 new supermarkets in the coming months.
Ten of these new stores, scheduled to open soon, were acquired from DIY retailer Homebase, while the remaining three were purchased from Co-op Food.
However, the boss of the supermarket giant also warned that shoppers will face higher food prices after the Budget’s tax raid on employers.
PRICES TO RISE
Last week, Rachel Reeves hiked the employer rate of National Insurance (NI) from 13.8% to 15%.
She also announced a reduction to the threshold at which businesses start paying NI contributions from £9,100 to £5,000.
It’s estimated that the move will raise £25billion – the equivalent of around £800 per employee for each firm.
Businesses, particularly within the hospitality sector, have warned that the increased financial burden could lead to higher operating costs, which may ultimately be passed on to consumers through price rises.
Mr Roberts said the NI hike would cost Sainsbury’s an extra £140million.
His comments come after Wetherspoons and Marks & Spencer warned of a combined £160million hit from the Chancellor’s decision to increase employer contributions.
Mr Roberts said: “It will lead to inflation and it’s pretty clear it’s going to come pretty fast.
“Given the low margins of the industry, there isn’t the capacity to absorb this level of unexpected cost inflation.”
Asda has also warned about rising prices.
The Entertainer has scrapped plans to open two new stores due to the extra costs associated with the NIC hike.
On Tuesday, the chief executive of Primark’s parent company, Associated British Foods, said he felt “the weight of tax rises” in the Budget was falling on the UK high street.
The Office for Budget Responsibility (OBR) also said last week that the Treasury’s sharp increase in spending would lead to higher inflation in the coming months.
Despite official figures from October showing that inflation fell to 1.7%, its lowest level since April 2021, the OBR expects inflation to average 2.5% this year and 2.6% next year.
INFLATION MATTERS
INFLATION is a measure of the cost of living. It looks at how much the price of goods, such as food or televisions, and services, such as haircuts or train tickets, has changed over time.
Usually people measure inflation by comparing the cost of things today with how much they cost a year ago. The average increase in prices is known as the inflation rate.
The government sets an inflation target of 2%.
If inflation is too high or it moves around a lot, the Bank of England says it is hard for businesses to set the right prices and for people to plan their spending.
High inflation rates also means people are having to spend more, while savings are likely to be eroded as the cost of goods is more than the interest we’re earning.
Low inflation, on the other hand, means lower prices and a greater likelihood of interest rates on savings beating the inflation rate.
But if inflation is too low some people may put off spending because they expect prices to fall. And if everybody reduced their spending then companies could fail and people might lose their jobs.
See our UK inflation guide and our Is low inflation good? guide for more information.
Business
Who is Rishit Jhunjhunwala, the new CEO of Truecaller?- The Week
Stockholm-based Truecaller, known for its apps that help you verify and identify contacts, announced the appointment of Rishit Jhunjhunwala as its group CEO, effective January 9, 2025. Jhunjhunwala is the current Chief Product Officer and Managing Director of India operations.
The posting comes after CEO Alan Mamedi and Chief Strategy Officer Nami Zarringhalam announced their decision to step down from their operational roles. The Stockholm exchange-listed company also rescheduled the publication of its interim report following the changes.
“I am very excited as well as honoured that the board along with Alan and Nami have appointed me as the CEO… Having worked closely with Alan and Nami since 2015, I know these are big shoes to fill, but I amconfident to continue tirelessly working towards getting us closer to our mission to make future communication more safe and secure,” said Jhunjhunwala, the incoming CEO of Truecaller.
India-born Swedish national
Rishit Jhunjhulwala was born and raised in India. He moved to Sweden, joining Trucaller in 2015 and stayed till 2022. In between, he took on the role of the MD of Truecaller India and has held it since 2021. He is now a Swedish citizen.
ALSO READ | Freshworks layoffs: 660 jobs cut amid widening losses, restructuring
Jhunjhulwala currently looks after two of Truecaller’s major revenue-making arms, advertising and “Truecaller for Business”.
Before joining Truecaller, Jhunjhulwala helped in founding Cloudmagic Inc, the Bengaluru and Florida-based company that operates Newton Mail. He also served as the Vice President of Strategic Programs at then-July Systems, which later got injected into the cloud platform, Cisco Spaces, after its acquisition in 2018. Back in 2000, the incoming Truecaller CEO also co-founded Verity Technologies, a valued-added-service startup in the Indian telecommunications space.
Money
Workspace sells west London redevelopment site for £20m
Site with consent for residential and light industrial redevelopment was sold for £1m below March book value.
The post Workspace sells west London redevelopment site for £20m appeared first on Property Week.
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