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Elon Musk goes to Washington

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FT News Briefing

This is an audio transcript of the FT News Briefing podcast episode: ‘Elon Musk goes to Washington’

Sonja Hutson
Good morning from the Financial Times. Today is Tuesday, November 12th, and this is your FT News Briefing.

Now would be a good time to start paying attention to ETFs. And it looks like Elon Musk will have a big role in the new Trump administration. Plus, a fight is brewing over which hedge funds will lend to London’s most important water utility. I’m Sonja Hutson, and here’s the news you need to start your day.

[MUSIC PLAYING]

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Exchange traded funds are having a blockbuster year. Cash flows into ETFs hit $1.4tn by the end of October. They’ve already surpassed 2021’s full-year record, and you can expect that number to climb even higher. There’s been a buying spree since Donald Trump won the US presidential election last week. A lot of the inflows this year have gone towards equity ETFs. Most of that came from the US but there was a big jump in emerging market equities after China passed its massive stimulus bill in September. 

[MUSIC PLAYING]

Donald Trump voice clip
Let me tell you, we have a new star. A star is born — Elon! (Crowd cheers)

Sonja Hutson
When Donald Trump declared victory in the presidential race, one of the first people he publicly thanked was Elon Musk. 

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Donald Trump voice clip
Now, he’s an amazing guy. We were sitting together tonight. You know, he spent two weeks in Philadelphia and different parts of Pennsylvania campaigning. 

Sonja Hutson
And not only that, Musk also poured millions of dollars into getting Trump elected. And it paid off. Under the new administration, the Tesla CEO is set to gain a lot of power. The FT’s Stephen Morris is here to unpack what Musk’s America might look like. Hi, Stephen. 

Stephen Morris
Hello. 

Sonja Hutson
So just how involved was Musk in this presidential election? 

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Stephen Morris
Well, Musk has been slowly drifting to a variety of rightwing causes for a little while now. But it wasn’t until after the attempted assassination of former president and president-elect Trump in July that he really got involved in a major way. He endorsed him and then he just started throwing his personal celebrity behind getting Trump elected. And he contributed more than $100mn to America Pac, which was the lobbying group he set up to support Donald Trump. So we’re really talking about substantial sums of money and incredible amounts of his time. 

Sonja Hutson
Now, you mentioned that Musk has been moving toward rightwing causes for a while now. But what do you think ultimately drew him to Trump’s side? 

Stephen Morris
I think it was a constellation of factors. Ideologically, Musk is very anti-woke and pro-free speech, and I think he thought the Democratic party had veered quite sharply to the left on those issues. But let’s not overlook the very concrete business interest here. Musk runs Tesla. He runs SpaceX, which pretty much runs the US space program at this point, and then, of course, X, the social media platform. All of these companies face significant regulatory probes, legal challenges and obstacles to growing and becoming more profitable and powerful. 

Sonja Hutson
Outside of his companies, what role is Musk expected to take in the next Trump administration? 

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Stephen Morris
As anything with President Trump, it’s very unclear. But Musk hosted an interview with him in August where he repeatedly brought up this idea of a Department of Government Efficiency looking at how taxpayer money was spent and how regulations were imposed. And Trump has allowed him to speak pretty freely about wanting to slash $2tn from the US budget, firing thousands of people from the vast federal bureaucracy and eliminating a wide range of regulations which he blames for stifling American innovation. And we’ve already had a couple of concrete pieces of evidence that Musk is trying to put his people into government and get directly involved himself. The first one is a call with Ukrainian President Zelenskyy on Wednesday. And secondly, he’s tried to get some of his staff at SpaceX inserted into the Department of Defense, which gives billions of contracts a year to SpaceX. So Musk has shown already that he is prepared to be extremely involved. 

Sonja Hutson
So, Stephen, if Musk does end up succeeding in slimming down the federal bureaucracy, how do you think all of that would reshape corporate America? 

Stephen Morris
It’s much easier to go into Tesla and fire 14,000 people than it is to go into huge government departments and fire big groups of people. So it remains to be seen just how effective Musk can be in this advisory role. But there are various appointments, heads of department that could be very symbolic and could set the tone for the rest of the country, replacing the head of a senior leadership of things like the Federal Trade Commission, the FTC, the Securities Exchange Commission and the Department of Justice. Whoever leads these departments will set the tone for what cases and what rules those departments choose to pursue and what they choose to abandon. 

Sonja Hutson
Stephen Morris is the FT’s San Francisco bureau chief. Thanks, Stephen. 

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Stephen Morris
Thank you very much. 

[MUSIC PLAYING]

Sonja Hutson
Thames Water has become a battleground for hedge funds. Two rival groups are offering emergency loans to the utility, which is in serious financial trouble. The company said it could run out of money around Christmas if it doesn’t get help. But both of the options could saddle the company with even more expensive debt and cost customers money. I’m joined now by the FT’s Robert Smith to learn more. Hi, Rob. 

Robert Smith
Hey. 

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Sonja Hutson
Just how significant is this moment for Thames Water? 

Robert Smith
I think it’s hard to overstate the financial difficulty that Thames Water has found itself in. And the thing you’ve got to remember, taking a step back here, this is a regional monopoly for the capital of the United Kingdom. It has 16mn customers. You know, it’s supposed to be an incredibly safe, stable business. And now it’s in such dire financial straits. It’s having to go out to, you know, hedge funds, people who are specialists investing in some the riskiest debt imaginable. It’s having to potentially borrow billions from them. So the fact is, even in this position just underscores what a rapid fall into financial difficulty Thames Water has had. 

Sonja Hutson
So tell us a little bit about each of these loan options that the two groups of hedge funds are offering Thames Water. 

Robert Smith
I think to understand this, it helps to understand Thames Water’s debt structure. And at the top of the heap, you have the class A debt. So those are the guys in the kind of driving seat, rank ahead of everyone else. In this group of class A bondholders, you have the likes of Elliott Management, one of the most feared distressed debt investors in the world. And they offered the original loan, which the company has kind of provisionally agreed to. So it could total £3bn. It’s very expensive. It has an annual interest rate of nearly 10 per cent.

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The second loan offer is from the class B bondholders, so they rank below the class A. And they’ve come into the company and said, hey, hey, hey, actually, we can provide just as much money, £3bn. We can do so a lot more cheaply. So 8 per cent a year. 

Sonja Hutson
Well, what are the arguments that each of these groups are making to Thames Water about why their option is better? 

Robert Smith
Yeah. So it’s interesting because, I mean, you put them alongside each other, right, and you might think, well, obviously the cheaper one is better. But the key nuance here is that to implement it, Thames needs the approval of its lenders. And there’s a lot more class A debt than class B debt. So even though the first loan is more expensive, it could be a lot easier to get approval on. 

Sonja Hutson
OK. So even though the loan from these class A bondholders costs more, there’s an argument that the group is more likely to approve it because they would make money off of it. Now, after Thames Water chooses between these two competing offers, what’s next for the utility in terms of rebuilding its finances? 

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Robert Smith
Yeah. So one of the key moving parts is that the water regulator is gonna make a decision at the end of the year on effectively how much money Thames Water can charge its customers. And after that, it’s gonna try and raise a bunch of equity, so shares essentially, from hopefully more mainstream infrastructure investors. Now that’s really important because Thames Water’s existing shareholders, they basically threw in the towel. So we don’t really know what the outcome is gonna be. But this loan should be a bridge to Thames Water sorting out what its finances are gonna look like in future. 

Sonja Hutson
And what would each of these loans mean for the customers that rely on Thames Water? 

Robert Smith
Now, look, I mean, both loans, you know, neither of them are cheap. People involved in providing these loans are trying to say, hey, this is a short-term solution and it shouldn’t lumber customers for the long term. And you can imagine some people have not reacted well to this news.

So Feargal Sharkey, who’s a former UK rock musician, is very famous for that, but he’s now big campaigner and he’s basically described this as like vulture capitalism and that the regulator is letting like some really sharp-elbowed institutions have their way with a company at the detriment to customers. 

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Sonja Hutson
Robert Smith is the FT’s corporate finance editor. Thanks, Rob. 

Robert Smith
Thank you. 

[MUSIC PLAYING]

Sonja Hutson
You can read more on all these stories for free when you click the links in our show notes. This has been your daily FT News Briefing. Check back tomorrow for the latest business news. 

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Argentina stokes concerns it could quit Paris climate accord

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Argentina said on Thursday it would “re-evaluate” its role in global climate talks after walking out of the COP29 summit, fuelling concerns that the South American country could become the first to follow Donald Trump’s threatened exit from the landmark Paris agreement.

Trump’s campaign said he would withdraw the US from the Paris climate accord on his return to the White House, as he did during his first term, leaving ministers and negotiators at COP29 in Azerbaijan to fret that other populist leaders could follow suit. 

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Argentina’s libertarian President Javier Milei withdrew the delegation of negotiators his country had sent to the UN climate summit in Baku on Wednesday, a day after speaking to Trump by phone. 

Milei demoted Argentina’s environment portfolio to a junior departmental level after taking office last year as part of a sweeping austerity package and sharp ideological realignment of his country’s environmental and foreign policy. He has said human-caused climate change is “a socialist lie”.

Milei’s spokesperson told a press briefing on Thursday: “The [withdrawal of the COP29 delegation] will allow the new foreign minister to re-evaluate the situation, reflect on our position. It’s part of the measures that the foreign minister is starting to take in his new role.”

Ana Lamas, Argentina’s under-secretary for the environment, declined to comment further on whether the country was considering an exit from the Paris agreement. “The delegation is coming back to Argentina, for now there is no more information,” she told the Financial Times. 

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Milei fired foreign minister Diana Mondino last month after Argentina sided with Cuba at a UN vote condemning the US’s economic sanctions on the Caribbean nation.

He and his new foreign minister Gerardo Werthein, a wealthy businessman who was until recently Buenos Aires’ ambassador to the US, are this weekend due to attend the Conservative Political Action Conference in Orlando, Florida, where they aim to meet Trump.

The US is the only country to have left the Paris agreement. Almost 200 countries signed the blueprint to limit the global average temperature rise. Former Brazilian president Jair Bolsonaro threatened to withdraw, but did not follow through.

Many of the countries at the UN meeting have rushed to present a united front, arguing that even if the US quit the Paris agreement, the global context was very different from the first Trump term. Countries and industries had begun to make the shift to green energy as they took into account the further consequences of climate change, they maintained.

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“The health of the Paris Agreement is quite good,” said Jennifer Morgan, Germany’s climate envoy, in Baku. “You have here a multilateral forum where countries work together to find solutions, despite geopolitical tensions, despite elections.

“We have been through elections in the past and have continued to move forward,” she said. The “costs and devastation” of climate change were prompting countries to act.

Another lead negotiator said: “The world has moved on. The economic case is strong for the transition — there are so many renewables all over the world.”

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Argentina had been in charge of the so-called Sur negotiating bloc of countries at the two-week climate summit, and has been replaced by Brazil.

The Argentine delegation had submitted a statement to the COP29 opening meeting on Tuesday, declaring the nation’s opposition to “the imposition of regulations and bans promoted by the very countries that developed by doing the same things they are questioning today”. 

A central objective of the Baku summit is to set a new finance goal to help poorer countries shift to green energy and adapt to climate change, but the talks have been overshadowed by controversies during its opening days as well as the absence of more than half of the world’s leaders.

France also decided not to send a senior political official to the summit this week, after the host country’s President Ilham Aliyev used a speech at the event to accuse the “regime of President [Emmanuel] Macron” of “brutally” killing citizens during recent protests in New Caledonia.

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Where climate change meets business, markets and politics. Explore the FT’s coverage here.

Are you curious about the FT’s environmental sustainability commitments? Find out more about our science-based targets here

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Asda shoppers rush to buy returning Christmas essential for kids that ‘will last for years’ – and it only costs £2

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Asda shoppers rush to buy returning Christmas essential for kids that ‘will last for years’ – and it only costs £2

PARENTS are flocking to buy this festive essential for kids, which only costs £2.

The Christmas Eve boxes from Asda are massively popular among savvy-shoppers who say they will “last for years”.

Asda's Christmas Eve box costs as little as £2

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Asda’s Christmas Eve box costs as little as £2
Buyers can nab these from an Asda shop

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Buyers can nab these from an Asda shopCredit: Getty

The box measures 27cm x 36cm x 12.6cm – meaning it has plenty of room to fill with trinkets.

Buyers can nab these from an Asda shop or online.

Though the website warns prices and promotions may vary when buying in-store.

As the big festive day quickly approaches, parents are on the hunt for a place to store their little one’s presents.

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And amid the ongoing cost of living crisis, Brits are on the lookout for cheap gift boxes and hampers.

But with gift boxes selling for £100 from John Lewis or £85 at Fortnum and Mason, many might be left out of pocket.

Luckily, Asda’s Christmas Eve box costs as little as £2 – that’s cheaper than certain chocolate bars.

One happy customer said: “Have bought these boxes for about 10 yrs now always look nice and are strong.”

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Whilst another commented: “These are perfect! Really good size and really good value for the price. Quite sturdy.”

For those with a sweet tooth the supermarket is also offering two boxes of Quality Street for just £9.

I’m a tight mum, my kids are getting yellow sticker deals as presents

Or for an even better deal, shoppers can get their hands on a chocolate advent calendar for a whopping £1.50.

This comes as B&M shoppers rush to fill their baskets with an item which is perfect for the upcoming festive season.

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Bargain hunters have been getting excited about Christmas tree plates which cost just 10p, having been reduced from £4.

One eagle-eyed shopper got their hands on one at their local store before spreading the word on social media.

They took to the Facebook group Extreme Couponing and Bargains UK group to let others know.

The person wrote: “Christmas tree platters 10p each in B&M.”

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On person commented: “If you see these please get me a couple xx.”

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The UK’s best roast dinners revealed – so does your local make the list?

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The Old Crown in Birmingham has the best roast dinner in the country, according to research by rail operator London Northwestern Railway

IF you’re a big fan of Sunday roasts, a new study has ranked the best in the UK – with the winning place going to a pub in Birmingham.

The study factored in everything from cost to tastiness, and it covers everywhere from London to Swansea.

The Old Crown in Birmingham has the best roast dinner in the country, according to research by rail operator London Northwestern Railway

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The Old Crown in Birmingham has the best roast dinner in the country, according to research by rail operator London Northwestern RailwayCredit: instagram/@oldcrownbham

Rail operator London Northwestern Railway has pulled together a Roast Dinner Index, naming the UK’s best.

The research analysed factors such as price, value, popularity, and proximity to train stations to rank the top 10 Sunday roasts in the country.

Sara Paoloni, who is a travel expert at London Northwestern Railway, commented: “At London Northwestern Railway, we understand that enjoying a traditional roast dinner is a cherished part of British culture, especially during the festive season.

“Our Roast Dinner Index not only highlights the best places to indulge without straining your wallet but also emphasises the convenience of accessing these fantastic dining options easily.

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“We hope this research inspires people to explore new culinary experiences while enjoying the comfort and value that these top-rated pubs offer.”

The Old Crown, Birmingham

Located in Digbeth, the Brummie boozer has the best Sunday roast in the country, according to the research.

Roasties in the pub start from £15.95, with the most expensive costing punters £18.95 for a mix of crispy pork and sirloin beef.

Each roast is served with roasted potatoes, maple glazed carrots, braised red cabbage & seasonal greens, a homemade Yorkie and slow-cooked gravy.

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As a proud Brummie, I’ve been to the boozer and love its old-school charm with stained-glass windows and rustic desks.

Just be sure to bag a table early if you plan to spend your Saturday evening knocking back a pint because it can get very busy.

Located on the 40th floor of a skyscraper in central London, the Duck and Waffle runs a three-course Sunday roast for £55 per head

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Located on the 40th floor of a skyscraper in central London, the Duck and Waffle runs a three-course Sunday roast for £55 per headCredit: instagram/@duckandwaffle

The Duck and Waffle, London

Located on the 40th floor of a skyscraper in central London, the Duck and Waffle runs a three-course Sunday roast for £55 per head.

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Each roast dinner is served with spiced carrot purée, maple mustard glazed parsnips, Yorkshire pudding, roast potatoes and gravy.

There are a choice of starters too, including corn ribs, a lobster roll and a beef tartare.

For pudding, guests can order a Biscoff Cheesecake or a Sticky Toffee Waffle.

The Culpepper is located on Commercial Street near Aldgate East Tube Station in Central London

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The Culpepper is located on Commercial Street near Aldgate East Tube Station in Central LondonCredit: instagram/@theculpeper
The ground-floor pub serves a range of roast dinner options, with mains from £22

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The ground-floor pub serves a range of roast dinner options, with mains from £22Credit: instagram/@theculpeper

The Culpeper, London

Located on Commercial Street near Aldgate East Tube Station in Central London, the London boozer has the third-best roast dinner in the country.

Spread across four floors, the London building features a pub, a restaurant, a private dining venue and overnight accommodation for guests.

The ground-floor pub serves a range of roast dinner options, with mains from £22.

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Diners can choose from chicken, beef, pork chops and butternut squash, with each roast accompanied by roast potatoes, red cabbage, carrots, gravy and a yorkshire pudding.

The Camberwell Arms was also named as having one of the best Sunday Lunches by the Guardian

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The Camberwell Arms was also named as having one of the best Sunday Lunches by the GuardianCredit: instagram/@thecamberwellarms

The Camberwell Arms, London

The third London boozer on the list is the Camberwell Arms, which was also named as having one of the best Sunday Lunches by the Guardian back in 2017.

Here, roast dinners start from £18.80 per person, while share plates for two start from £50.

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The Welsh House, Swansea

Swansea’s Welsh House was the only restaurant in Wales to feature on the rail operator’s Roast Dinner Index.

Located on the Waterfront, the Welsh restaurant and bar serves roast dinners from as little as £15.05

The Cultra Inn is set inside the landscaped grounds of the Culloden Estate and Spa

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The Cultra Inn is set inside the landscaped grounds of the Culloden Estate and SpaCredit: instagram/@cullodenestate

Cultra Inn, Holywood

The Cultra Inn is set inside the landscaped grounds of the Culloden Estate and Spa.

Here, Sunday lunch is served from 12pm until 2.30pm every Sunday, with two-courses starting from £32.

Guests can order turkey, pork chop, Irish beef, salmon and butternut squash ravioli for their main dish.

Starters range from soup of the day, while desserts include cheesecake and brownie.

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The Harwood Arms is only Michelin-starred pub in London

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The Harwood Arms is only Michelin-starred pub in LondonCredit: instagram/@theharwoodarms

The Harwood Arms, London

The last London pub on the list is the Harwood Arms.

It’s the only Michelin-starred pub in London, with the Fulham pub already winning awards for its grub.

On a Sunday, the London boozer serves pork belly, a deer shoulder and skate wings.

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Two-courses start from £64 per person.

The Pack Horse was named as one of the best 50 gastropubs in the UK

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The Pack Horse was named as one of the best 50 gastropubs in the UKCredit: instagram/@thepackhorsehayfield
Its highest-priced main comes in at £30

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Its highest-priced main comes in at £30Credit: instagram/@thepackhorsehayfield

The Pack Horse, Derbyshire

Named as one of the best 50 gastropubs in the UK earlier this year, the Pack Horse has also been praised for its Sunday Lunch.

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The veggie main starts from £20, with the venison loin, the highest-price main, costing £30.

Roast dinners at the Hand and Flowers in Marlow cost £175 per person

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Roast dinners at the Hand and Flowers in Marlow cost £175 per personCredit: instagram/@HandFMarlow

The Hand and Flowers, Marlow

Located in Buckinghamshire, the rustic pub serves one of the best roast dinners in the country.

Roast dinners come in at £175 per person, so it’s certainly a treat.

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The family-run Owl & Otter is a gastropub in Burnopfield, County Durham

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The family-run Owl & Otter is a gastropub in Burnopfield, County DurhamCredit: instagram/@theowlandotter

The Owl & Otter, Newcastle

The family-run Owl & Otter is a gastropub in Burnopfield, County Durham.

Its Sunday mains start from £15.95, including the nut roast and the roast chicken.

Other mains include beef and pork belly.

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The top 10 best roast dinners in the UK

The top 10 best roast dinners in the UK: 

  1. Birmingham – The Old Crown
  2. London – The Duck and Waffle
  3. London – The Culpeper
  4. London – The Camberwell Arms
  5. Swansea – The Welsh House
  6. Holywood – Cultra Inn
  7. London – The Harwood Arms
  8. Derbyshire – The Pack Horse
  9. Marlow – The Hand and Flowers
  10. Newcastle – The Owl & Otter

Meanwhile, these are the most beautiful Wetherspoons in the UK.

And this is one of the country’s best hotels.

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Apple prepares for fresh AI assault on the smart home

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Artificial intelligence may represent the biggest opportunity in tech since the arrival of the internet, but it also poses fundamental questions over how some of the industry’s most powerful companies make money.

Apple, which began rolling out Apple Intelligence last month, looks as well-placed for the AI era as anyone. In this field context is all. The data that Apple has about its users puts it in a powerful position. 

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But it has yet to show how adding AI to its devices can meaningfully change people’s lives — or prove that it can find new ways to make money from a technology that does not fit neatly into its old business model.

Reports this week that Apple is preparing to use AI for a new assault on the smart home is the latest sign that the technology could supercharge some existing tech markets. What isn’t so clear is whether this will also supercharge the company’s profits.

The new smart home push is likely to come in two parts. Next year, according to a report in Bloomberg, will see the launch of a six-inch, wall-mounted Apple screen that acts as a “hub” to control gadgets around the home. The following year, according to a well-regarded supply chain analyst, will bring Apple-branded home security cameras.

This would be Apple’s most important move in the smart home market since it launched HomeKit — software used to control gadgets around the home from Apple devices — a decade ago. It would also show that Apple is intent on populating your home with more of its own hardware, rather than just giving you a way to connect gadgets from other makers.

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The first wave of smart home technology underwhelmed. The smart home turned out to be not very smart at all. Speakers such as Amazon’s Alexa-powered Echo and Apple’s HomePod achieved only a low level of language understanding. Customers also found it hard to set up and manage the networks of gadgets that the speakers were meant to help them control.

Like its main rivals, Apple is now betting that generative AI can breathe new life into this market. If the devices in your home could understand who is in a room or what is going on, they are more likely to be able to respond in useful ways.

Apple is well behind Amazon and Google, which already sell fleets of gadgets for the home. But it has some powerful things going for it, including a reputation for privacy and a record in seamless integration. Also, unlike Amazon’s Alexa, Apple devices are not likely to interrupt your home life with random offers of things you might want to buy.

The acid test will be whether Apple can apply AI in ways that people find truly useful. For the first incarnation of Apple Intelligence, much is riding on a feature known as App Intents. This will enable developers to “open up” their apps to Apple’s Siri assistant, essentially letting the AI automatically carry out functions inside the apps on behalf of a user.

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You’re hungry but not sure what to eat? Just ask the Apple hub on the wall or the kitchen counter, and it will recommend a take away and instruct Uber Eats to place the order. As always with AI, the possibilities are easy to imagine, though reality often falls short.

Whether this can become a significant business for Apple is also unclear. Loyal Apple customers should pay some kind of premium for gadgets that fit seamlessly into their Apple-centric digital worlds. But it may be hard to achieve much differentiation with gadgets that are plugged in on the wall somewhere and seldom noticed. As the FT reported last week, Apple has just added a new warning in its official filings that its future products and services may never generate as much revenue or be as profitable as old hits such as the iPhone.

Apple also needs to show how it can use AI to supercharge its services revenue, which has become the main driver of its diminished growth. As devices around the home take over the management of more parts of peoples’ lives, it will need to persuade customers to pay up for new types of service that, for now, are hard to even imagine.

Today, there are only the first hints of what this might look like. A premium iCloud+ subscription, for instance, includes the ability to upload and manage encrypted video from HomeKit devices in Apple’s cloud.

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Whether it can make features like this increasingly useful, and eventually peel them off to become standalone premium services, will be the ultimate test of Apple’s success in AI.

richard.waters@ft.com

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How AAdvantage Became American Airlines’ Financial Lifeline

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What is the Average Credit Score in the UK

How American Airlines’ AAdvantage Program Became a Lifeline for the Airline Industry

When American Airlines launched the AAdvantage program in 1981, it set a precedent as the world’s first frequent flyer program. Originally designed as a way to reward loyal customers, the program has transformed into a core revenue source that has played a critical role in the airline’s survival during economic downturns. Today, AAdvantage represents much more than miles and rewards—it’s a central component of American Airlines’ financial strategy, especially as the airline navigates a challenging industry landscape.

The Evolution of AAdvantage: From Loyalty Perk to Business Pillar

AAdvantage was created with a straightforward goal: reward frequent travelers with miles that could be redeemed for flights. However, the program has since evolved into a multi-faceted business model that extends far beyond rewarding flyers. Today, members earn miles not just from flights, but through a vast network of partners including hotels, rental car companies, retailers, and co-branded credit card purchases. This diversification has allowed AAdvantage to become a significant revenue stream and one of American Airlines’ most valuable assets.

The turning point in the program’s evolution came when American Airlines realized that AAdvantage miles could be sold to credit card companies and other partners. Banks like Citibank and Barclays, for instance, purchase AAdvantage miles in bulk to offer as rewards to their cardholders, providing the airline with steady revenue streams independent of ticket sales. This strategy has allowed American Airlines to generate income from partnerships and consumer spending outside of the airline industry, securing its financial footing even when travel demand declines.

Financial Stability Through AAdvantage

AAdvantage has proven to be a cornerstone of financial stability for American Airlines, particularly during periods of economic hardship. In the third quarter of 2024, American Airlines reported record revenues of $13.6 billion, a success largely attributed to the strength of AAdvantage. By the end of the quarter, the airline held $11.8 billion in available liquidity, a testament to the program’s crucial role in supporting the airline’s financial health. Read more in American Airlines’ quarterly report.

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During the pandemic, when the airline industry faced an unprecedented crisis with plummeting passenger numbers, AAdvantage served as a financial lifeline. The airline used the loyalty program’s projected future revenue as collateral for a $10 billion loan, helping American Airlines avoid bankruptcy and remain operational. This move underscored the program’s value not only as a customer loyalty tool but as a strategic asset capable of securing American Airlines’ financial resilience.

The program’s success has had a ripple effect, making American Airlines a valuable partner for banks and credit card companies. Selling miles to these institutions has become a lucrative business model, providing consistent revenue that bolsters the airline’s finances and buffers it from economic fluctuations that impact ticket sales.

Partnerships and Customer Engagement

The AAdvantage program’s profitability is largely driven by its extensive network of partnerships, particularly with major financial institutions like Citibank and Barclays. By selling miles to these partners, American Airlines generates billions in revenue as banks offer AAdvantage miles to their customers through co-branded credit cards. These partnerships enable American Airlines to maintain steady income even during slow travel seasons, insulating it from the volatility of the airline industry.

Consumers benefit as well, with co-branded credit cards allowing them to earn AAdvantage miles on everyday purchases, such as groceries and dining. This structure creates a mutually beneficial relationship between American Airlines and its customers. For travelers, the program provides access to benefits like priority boarding, seat upgrades, and exclusive events, all of which enhance their experience and build loyalty to the airline.

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AAdvantage also provides American Airlines with valuable data on customer behavior and preferences, which the airline uses to tailor promotions and improve the customer experience. By analyzing this data, American Airlines can better understand what matters most to its customers, from preferred destinations to spending patterns, and leverage this insight to maintain customer loyalty in an increasingly competitive market.

Challenges and Adaptations: The Future of AAdvantage

Despite its success, AAdvantage faces challenges in adapting to evolving market dynamics and regulatory scrutiny. As frequent flyer programs have grown into significant revenue sources for airlines, they have also drawn regulatory attention. In September 2024, the U.S. Department of Transportation launched an investigation into frequent flyer programs to ensure they are fair and transparent for consumers. This increased scrutiny could lead to policy changes that may impact the future operations of AAdvantage and other loyalty programs.

Additionally, consumer expectations around loyalty programs are shifting. While AAdvantage has traditionally rewarded travelers with flight-related perks, today’s consumers seek flexibility, transparency, and sustainable practices. Many travelers now expect more options for redeeming points, not only for flights but for hotels, dining, and even non-travel-related rewards. AAdvantage has responded by allowing members to redeem miles for various travel-related expenses and by incorporating eco-friendly initiatives, such as carbon offset options, into its rewards structure.

As loyalty becomes increasingly digital and consumers become more discerning, AAdvantage continues to innovate. American Airlines has adapted the program to allow for personalized offers and promotions that reflect individual customer preferences. By continually enhancing the program, American Airlines positions AAdvantage as more than just a frequent flyer program; it is a dynamic platform for customer engagement and long-term loyalty.

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AAdvantage as a Model for Modern Loyalty Programs

American Airlines’ AAdvantage program has evolved from a simple rewards initiative into a powerful asset that supports the airline’s financial stability and competitiveness. By leveraging strategic partnerships, expanding customer engagement, and adapting to regulatory and consumer changes, AAdvantage has become integral to American Airlines’ business model. Its ability to generate revenue independently of ticket sales and adapt to changing customer preferences illustrates how loyalty programs can drive value far beyond their original purpose.

In a rapidly shifting economic landscape, AAdvantage is likely to remain a crucial component of American Airlines’ success strategy, providing a buffer against industry volatility and reinforcing the airline’s financial resilience. As other airlines seek ways to remain financially stable and competitive, the evolution of AAdvantage offers a compelling blueprint for how loyalty programs can grow beyond perks and points into critical business assets.

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Reeves to tell regulators to dial up risk in UK financial services

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Chancellor Rachel Reeves will tell City of London regulators to dial up the risk in the UK financial services sector, claiming that rules drawn up after the 2008 financial crash have “gone too far” and are stifling growth.

At the annual Mansion House dinner, Reeves will say she wants financial services to drive growth and will send a clear message to City watchdogs: “The UK has been regulating for risk, but not regulating for growth.”

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After facing fierce criticism from UK business in the wake of her £40bn tax-raising Budget, the chancellor will seek to reassure City grandees that she has a growth strategy. Her speech will include a series of financial services reforms, notably in the pensions sector.

In the wake of Donald Trump’s US presidential election victory with a promise to raise tariffs, both Reeves and Bank of England governor Andrew Bailey will speak out strongly in defence of free trade. “Please let’s remember the importance of openness,” Bailey will say.

The chancellor told the Financial Times on Wednesday that talk of the risk of a trade war was “a bit over the top” but added: “We believe in free and open trade. We will continue to make those representations.”

Reeves on Thursday sent “remit” letters to City regulators telling them to focus on growth. She argues that while the UK will continue to uphold high standards, the regulatory system’s efforts to eliminate risk are holding back the economy.

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“That has gone too far and, in places, has had unintended consequences which we must now address,” she will say. Trump’s successful election pitch also included a promise of deregulation in the US.

Reeves’ allies insisted UK financial services were in a much stronger position than before the 2008 crash and that the chancellor was “up for more risk taking”.

Reeves has specific concerns about the burdens imposed by the regulatory certification regime for bank staff below senior management level.

Under the regime, banks are required to carry out checks on large numbers of staff in risk-taking positions to ensure they are suitable for their roles and record them in a public register.

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The chancellor will say the government will consult on a new system with “a more proportionate approach that reduces costs so that businesses are freed up to focus on growth”.

Lawyers expect the regime to be narrowed to include fewer people with lighter reporting requirements.

Regulators at the Financial Conduct Authority and the BoE’s Prudential Regulation Authority have already responded to political calls to support growth by scaling back several post-2008 rules, scrapping the cap on bankers’ bonuses and watering down the Basel capital requirement rules for the sector.

The FCA on Wednesday announced it would “fundamentally reshape” its plan to “name and shame” more of the companies it investigates after the proposals provoked a big backlash in the City.

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Some regulatory experts argue that political pressure on watchdogs to promote growth risks clashing with their primary objective to preserve a safe and stable financial system.

Romin Dabir, a financial regulation partner at law firm Reed Smith, said watchdogs risked being “stuck between a rock and a hard place”. 

Dabir added there was a risk that when the next financial scandal hit, politicians would criticise regulators “for being asleep at the wheel”.

Other reforms Reeves will announce in her Mansion House speech, as well as the pension overhaul, include the creation of digital gilts, a modernisation of consumer redress in the financial services sector, and a consultation on a new framework for captive insurance companies, entities created by businesses to underwrite their own risks. 

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The chancellor will also promise a “financial services growth and competitiveness strategy” next year focused on five key areas: fintech, sustainable finance, asset management and wholesale services, insurance and reinsurance, and capital markets.

Speaking at the same Mansion House dinner, Bailey will call for the UK to resist the tide of protectionism as he underscores the need to raise the country’s economic potential.

“The picture is now clouded by the impact of geopolitical shocks and the broader fragmentation of the world economy,” he will say.

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Without directly mentioning Trump, Bailey will emphasise the drag on the UK’s potential growth from the trade barriers with the EU created by Brexit. 

“The impact on trade seems to be more in goods than services,” he will say. “But it underlines why we must be alert to and welcome opportunities to rebuild relations while respecting the decision of the British people.”

Additional reporting by Ian Smith in London

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