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Advice shouldn’t be just for the rich

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Robin Powell – Illustration by Dan Murrell

I recently had the privilege of attending the Dimensional Advanced Conference in Texas.

As any adviser who works with Dimensional Fund Advisors (DFA) will tell you, this is one very impressive company. Its commitment to the fiduciary principle and its steadfast dedication to empirical evidence set it apart from virtually every other asset manager in the world.

“It’s just a shame,” a fellow attendee remarked as we said our goodbyes at the end of the conference, “that it’s only rich people who actually benefit.”

Cutting regulatory costs and red tape will help small firms reach more people

He was right, of course.

Although DFA has started offering exchange-traded funds independently of advisers in Australia and the US, most people with money invested in DFA funds are paying for ongoing advice.

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To afford that luxury, you generally need investable assets of at least £400,000. The average DFA investor has a far larger portfolio than that.

DFA would no doubt love to see its expertise benefit more people. I’m equally sure most advisers using DFA funds would also like to help those of us who don’t have a multimillion-pound portfolio.

But we live in the real world. Advice firms are businesses, not charities; for most, serving a wider market is not commercially viable.

Consumer Duty

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The Financial Conduct Authority, too, is keen to make advice more affordable to those with a smaller portfolio. Yet the Consumer Duty, alas, has made it harder for firms to work with these investors.

Financial regulation needs to be simplified, but any reduction in regulation must be carefully targeted at areas such as the advice gap

At a recent Seccl event, the head of Vanguard’s UK client group, Doug Abbott, argued that the Consumer Duty was unintentionally forcing advisers to focus on serving wealthier clients.

“Advisers are pushing away clients who have £200,000 in investable assets,” he said. “The regulation makes it too difficult to serve this client base.

“In turn, this is contributing to a gap in advice and support available to the mass affluent.”

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Abbott is by no means a lone voice. Dynamic Planner chief executive Ben Goss has warned that, although the duty has “the potential to drive significant client value”, the reality of implementation has “proved more challenging” than expected.

The Financial Conduct Authority, too, is keen to make advice more affordable to those with a smaller portfolio

A report by The Lang Cat found that 55% of advisers had stopped serving at least some of their clients as a result of the Consumer Duty. Research by Boring Money backs this up, finding that more people have fallen into the advice gap over the past year.

There are no easy answers but one of them must be artificial intelligence (AI). Thanks to AI, jobs that used to take hours can be completed in minutes.

Similarly, the rapid development of secure, app-based planning is making client communication much more efficient. And the increased use of young apprentices, particularly in triaging new clients, is helping firms serve more people, more quickly and easily.

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Undoubtedly, though, closing the advice gap must entail a degree of regulatory reform. The regulatory burden on advice firms is simply too great and it disproportionately affects the smallest businesses.

Advisers are pushing away clients who have £200,000 in investable assets

Another report by The Lang Cat found that fear of more compliance and regulation had become the top concern for almost a third of advice firms.

Fine line to tread

At the same time, I worry about noises emanating from the FCA about its direction of travel.

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The previous government gave the regulator what it called a secondary international competitiveness and growth objective, which came into force in August 2023. In other words, as well as protecting consumers, the FCA has another duty now: to promote the UK’s financial sector and wider economy.

Clearly, this new dual role creates a conflict of interest. After all, what’s good for the financial industry is often bad for financial consumers, and vice versa.

Advice firms are businesses, not charities; for most, serving a wider market is not commercially viable

The regulator, then, has a fine line to tread. Financial regulation needs to be simplified, but any reduction in regulation must be carefully targeted at areas such as the advice gap.

Cutting regulatory costs and red tape for small firms will help them offer world-class investment solutions from the likes of DFA — as well as ongoing planning — to a much broader range of people.

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But the need to protect consumers from much larger, vertically integrated businesses is as great as it’s ever been.

Robin Powell is a freelance journalist and editor of The Evidence-Based Investor


This article featured in the November 2024 edition of Money Marketing

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California Launches New Energy Rebates for Homeowners

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California Unveils New Energy Rebates to Help Homeowners Cut Energy Costs

Eligible Californians can now save thousands on home energy expenses thanks to a new rebate program targeting energy-efficient upgrades. Announced by Governor Gavin Newsom, the Home Electrification and Appliance Rebates (HEEHRA) provide financial incentives for homeowners to install eco-friendly heating and cooling systems, marking the beginning of two federal programs aimed at supporting efficient and climate-resilient homes. These rebates, a product of the Biden-Harris administration’s Inflation Reduction Act (IRA), are part of California’s commitment to reducing energy costs, improving air quality, and lowering greenhouse gas emissions.

Substantial Savings on Energy-Efficient Heat Pumps

Starting November 12, 2024, eligible single-family homeowners in California can apply for HEEHRA rebates on the purchase and installation of heat pump HVAC systems, offering a sustainable solution that can replace traditional electric resistance heating systems. The rebates, managed by the California Energy Commission (CEC), provide significant financial assistance, potentially saving households hundreds annually in energy costs.

Governor Gavin Newsom highlighted the dual benefits of these rebates, stating, “Thousands of dollars are now available for California homeowners to install heat pumps, making your home more energy-efficient and reducing your energy bills by hundreds of dollars each year. With these new rebates made possible by the Biden-Harris administration, Californians can save money and take real climate action.” Additional climate action programs are available at climateaction.ca.gov.

CEC Commissioner Andrew McAllister emphasized the efficiency of heat pumps, noting, “We’re excited to announce that owners of single-family homes may apply for HEEHRA rebates on the purchase and installation of an energy-efficient heat pump HVAC. These units make homes more comfortable and can reduce electricity use by up to 75% compared to electric resistance heating such as furnaces. They also work as air conditioners, which an increasing number of Californians now need due to the effects of climate change. HEEHRA helps put this dual-use clean technology within reach of more Californians.”

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Eligibility and Rebate Amounts for California Homeowners

Californians can receive rebates ranging from $4,000 to $8,000, depending on household income relative to the area median income (AMI). Homeowners with incomes between 80% and 150% of the AMI may qualify for up to $4,000, while those with incomes under 80% AMI could be eligible for the maximum $8,000 rebate. Homeowners can check their AMI eligibility and begin the rebate application by visiting here.

The program also includes incentives for owners of multifamily buildings. The rebates for multifamily properties went live on October 8, 2024, expanding access to efficient appliances across a broader range of residents.

The CEC’s funding distribution for these rebates is a part of the TECH Clean California initiative, which aims to increase adoption of energy-efficient home appliances across the state. The rebates cover substantial costs for new heat pump systems and can be combined with additional incentives for further savings on electric appliances and equipment upgrades.

Expanding Energy Efficiency Statewide

The CEC’s proactive rollout of rebates reflects California’s leadership in environmental policy. The state has been an early adopter in providing energy efficiency rebates for multifamily buildings, and the expansion to single-family homeowners underscores its commitment to widespread climate resilience.

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Keishaa Austin, Principal Deputy Director of the U.S. Department of Energy’s Office of State and Community Energy Programs, commented on California’s leadership, stating, “California was an early mover in setting up and launching their Home Energy Rebates. Now, mere weeks after making the program available for multifamily buildings, they are expanding it to single-family homeowners. Starting today, thanks to the California Energy Commission’s continued commitment to the residents it serves, low- and middle-income Californian homeowners can apply to save thousands of dollars on energy-saving heat pump HVAC units.”

For more details on the available rebates and eligibility requirements, Californians can visit techcleanca.com/heehra for guidance on the application process and to learn more about other incentives that may increase potential savings on energy-efficient home upgrades.

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Last chance to get 1L Baileys for £8.50 from major supermarket as cheapest deal around set to end

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Supermarket giant slashes price of 1L Baileys to only £10 TODAY

SHOPPERS have just a few hours left to buy a large one litre bottle of Baileys for the cheapest price around.

Fans of the Irish cream liqueur will be delighted that the cost has been cut to just £8.50 ahead of the festive season.

Baileys Original Irish Cream Liqueur is a festive favourite

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Baileys Original Irish Cream Liqueur is a festive favouriteCredit: Getty

Morrisons slashed the price of the popular tipple last week (November 8), but the deal is only available until midnight tonight.

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Shoppers need to spend £45 or more in-store to get their hands on the discounted drink.

Baileys is famed for its smooth luxurious texture and distinctive taste.

With hints of chocolate and vanilla amongst the combination of Irish whiskey and Irish cream, it’s a tantalising mix.

Customers in England and Wales can get their hands on the beverage for £8.50, while those in Scotland can pick up a bottle for £11.05.

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This is a 61% saving on the normal price tag of £22.

According to Britain’s coupon kid Jordan Cox, at this time of year there is always a Baileys price war among supermarkets.

He said: “The standard price drop is usually down to £10 for a 1L bottle… or £9.50 if we’re lucky. So for Morrisons to drop the price to £8.50 is quite astonishing!”

The Morrisons deal is especially good because supermarket prices have been naturally increasing over the years, he added. 

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As a seasonal treat, Sainsbury’s also halved the cost of a 1 litre bottle to only £10.

The deal is only available to those with a Nectar Card as part of its Nectar Prices.

Meanwhile, Tesco Clubcard customers can pick up a bottle of Baileys for £13.

The offer is valid for delivery from now until December 9.

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It’s worth noting that the prices of items including Baileys can change regularly and deal can start and end at any time.

Though £8.50 is the lowest price we’ve seen so far this festive season, Baileys could still be cheaper between now and Christmas.

Remember to always compare prices when shopping so you know you’re paying the right amount for what you’re getting.

A great way to do this is via the comparison site Trolley which will show the prices for every store.

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Supermarkets have increasingly only offered these deals to shoppers who have registered for their loyalty programmes to encourage more people to register.

Shoppers have complained that this is annoying as they could previously get the offers without needing to sign up.

The Morrisons deal is also only available to shoppers who have joined the supermarket’s loyalty scheme and have a More Card.

It is easy to sign up for the loyalty programme, which is free to join.

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Simply go to the Morrisons More website and enter a few details such as your address, email and mobile number.

Once you have registered you will be sent a More Card and can download the supermarket’s app.

You will then receive offers which will give you money off your next shop.

To get the prices in store just scan the barcode on your card or in the app.

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You will also be able to earn points on your spending which can be converted into coupons.

Once you reach 5,000 points you convert them into £5 vouchers called “Fivers” which you can spend in-store or online.

If you do not have the app then your Fiver will be printed in-store.

When you scan your card or app you will also be in with a chance of bagging a “Basket Bonus” which could give you money off your next shop or free treats.

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How to save on your supermarket shop

THERE are plenty of ways to save on your grocery shop.

You can look out for yellow or red stickers on products, which show when they’ve been reduced.

If the food is fresh, you’ll have to eat it quickly or freeze it for another time.

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Making a list should also save you money, as you’ll be less likely to make any rash purchases when you get to the supermarket.

Going own brand can be one easy way to save hundreds of pounds a year on your food bills too.

This means ditching “finest” or “luxury” products and instead going for “own” or value” type of lines.

Plenty of supermarkets run wonky veg and fruit schemes where you can get cheap prices if they’re misshapen or imperfect.

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For example, Lidl runs its Waste Not scheme, offering boxes of 5kg of fruit and vegetables for just £1.50.

If you’re on a low income and a parent, you may be able to get up to £442 a year in Healthy Start vouchers to use at the supermarket too.

Plus, many councils offer supermarket vouchers as part of the Household Support Fund.

How else to save on Baileys

To make your pounds go further you could always opt for a Baileys dupe, which is similar to the real thing.

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You can pick up a 700ml bottle of Ballycastle cream liqueur from Aldi for £4.99.

A litre of the beverage would cost £7.13, which would save you £1.37.

The Ballycastle range comes in several flavours including Chocolate Clementine, White Chocolate and Milk Chocolate Peanut Butter.

All these flavours can be picked up for £7.49.

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Other supermarkets including Sainsbury’s, M&S and Lidl also have their own Baileys dupes.

Sainsbury’s 700ml Irish Cream Liqueur costs £13 but Nectar card holders can pick it up for £10.

It would cost £14.28 for a litre, making it more expensive than a bottle of the real deal from Morrisons.

Meanwhile, a 700ml bottle of Carthy’s Country Cream liqueur costs £6.70.

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For a whole litre, it would set you back £9.57, making it more expensive than a bottle of Baileys from Morrisons.

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Save Up to £1,500 on Council Tax—Check Eligibility Now

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Households Could Save Up to £1,500 a Year with Council Tax Reduction—Check If You’re Eligible

UK households are being urged to check their council tax status, as many could be missing out on valuable reductions worth up to £1,500 per year. With a range of discounts and exemptions available, a quick review could uncover significant annual savings and potentially lead to refunds on overpayments.

Could You Be in the Wrong Council Tax Band?

In England and Scotland, council tax is based on property bands, which often determine how much each household pays. However, thousands of properties may be incorrectly banded, leading to overpayments. If your home is in the wrong band, you could not only be entitled to a lower bill but also a backdated refund. Some households have saved considerable amounts after having their council tax re-evaluated.

To check if your property’s banding is accurate, compare it to similar properties in your area using government websites. A successful revaluation could mean ongoing savings and refunds totaling thousands of pounds.

Council Tax Reductions Worth £1,500 a Year

Certain circumstances can qualify households for reductions worth up to £1,500 annually, helping to ease financial pressures. Some of the most common council tax discounts include:

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  • Single-Person Discount: Households with only one adult resident can receive a 25% discount on their council tax.
  • Student Exemption: Full-time students are typically exempt from council tax, potentially saving hundreds per year.
  • Low-Income and Benefits-Based Discounts: Many councils offer reductions for low-income households or those receiving specific benefits.
  • Disability Adjustments: Homes adapted for a resident with disabilities may qualify for additional reductions.

Residents are encouraged to check with their local council to explore these options and determine eligibility for these reductions, which can be life-changing for households seeking financial relief.

How to Claim Your Potential Savings

Checking eligibility for council tax reductions is simple and could reveal savings of up to £1,500 annually. Start by confirming your property’s band and exploring relevant discounts. You can contact your local council directly or use online resources to help identify potential savings.

If eligible, you may receive a lower annual bill moving forward and possibly a refund for past overpayments. Taking a few minutes to check could bring substantial relief, ensuring households only pay what they owe.

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Aviva wealth net flows rise to £7.7bn as adviser platform grows

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Aviva wealth net flows rise to £7.7bn as adviser platform grows

Aviva has reported that wealth net flows rose to £7.7bn in the third quarter of the year as demand for its adviser platform grows.

Platform net flows were up 76% to £3.1bn, reflecting strong growth in its financial adviser platform business, including Succession Wealth and Direct Wealth.

Aviva said in a trading update today (14 November) that it has achieved another quarter of “strong delivery and profitable growth” across all areas the business.

Protection sales increased by 44% following the completion of the AIG UK protection acquisition in April. The group’s general insurance premiums also rose by 15% to £9.1bn.

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Retirement sales are up 67% to £6.1bn, driven by higher demand in the bulk purchase annuity market.

Amanda Blanc, group chief executive, said: “Quarter after quarter, we are delivering consistently superior results and growing Aviva, particularly in the capital-light businesses. General insurance premiums are up 15%, and wealth net flows of £7.7bn are 21% higher, reflecting continued growth in workplace pensions and strong demand from our financial adviser platform business.

“Aviva’s large and growing customer base is a major advantage, contributing to our excellent performance. Over the last four years we have increased customer numbers by 1.2m to 19.6m. We now have five million UK customers with more than one policy and, as the UK’s leading diversified insurer, the potential to grow this further is huge.

“Aviva is financially strong, trading well each quarter, and has significant opportunities for further growth. We are confident about the outlook for the rest of 2024 and beyond, growing the dividend and achieving the Group’s financial targets.”

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Millions of iPhone users could be owed £70 payout from Apple over claims of ‘rip off’ prices

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Millions of iPhone users could be owed £70 payout from Apple over claims of ‘rip off’ prices

MILLIONS of Apple iPhone and iPad users could be owed a £70 payout after a consumer group accused the tech giant of ripping customers off.

Which? claims the computer and electronics company is breaching competition law by forcing people to use its iCloud services.

Millions of iPhone users could be eligible for refunds worth an average of £70

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Millions of iPhone users could be eligible for refunds worth an average of £70Credit: Alamy

ICloud lets you securely store your photos, files, notes, passwords and other data.

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It also acts as a backup in case you lose your phone or it is stolen.

But Which? says Apple has encouraged users to sign up to iCloud while making it difficult to use other products at the same time.

The consumer group claims Apple doesn’t let customers store or back up all of their phone’s data with a third-party provider, and they have to pay when the amount of data stored breach a 5GB limit.

Which? also says Apple customers are being overcharged for iCloud subscriptions.

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It said this is partly because of the tech giant’s dominance of the market meaning it is difficult for alternative services to gain traction and offer competition.

The consumer champion is seeking damages for customers who have obtained iCloud services since October 1, 2015.

It estimates this is around 40million people, and that individual customers could be owed an average of £70.

However, you could receive more or less than this based on how long you have been using the iCloud service.

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Which? chief executive Anabel Hoult said: “We believe Apple customers are owed nearly £3 billion as a result of the tech giant forcing its iCloud services on customers and cutting off competition from rival services.

“By bringing this claim, Which? is showing big corporations like Apple that they cannot rip off UK consumers without facing repercussions.

“Taking this legal action means we can help consumers to get the redress that they are owed, deter similar behaviour in the future, and create a better, more competitive market.”

A spokesperson for Apple UK said: “Apple believes in providing our customers with choices.

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“Our users are not required to use iCloud, and many rely on a wide range of third-party alternatives for data storage.

“In addition, we work hard to make data transfer as easy as possible – whether its to iCloud or another service.

“We reject any suggestion that our iCloud practices are anticompetitive and will vigorously defend against any legal claim otherwise.”

What happens next?

Which? is urging Apple to settle the claim without the need to take the case to tribunal.

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The consumer group is asking that Apple offers iCloud customers their money back and allows customers “real choice” of cloud provider.

If this doesn’t happen, Which? will ask the Competition Appeal Tribunal’s permission for the claim to proceed – what’s known as a “certification”.

A hearing would then be set for Which? to put its case forward.

There’s no guarantee that compensation will be issued to iPhone and iPad users – only if the case is won at tribunal.

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You can register your claim and see if you could be eligible for compensation via cloudclaim.co.uk.

How to contact our Squeeze Team

Our Squeeze Team wins back money for readers who have had a refund or billing issue with a company and are struggling to get it resolved.

We’ve won back thousands of pounds for readers including £22,000 for a man asked to pay back benefits to the DWP, £2,800 for a family who had a hellish holiday and £635 for a seller scammed on eBay.

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To get help, write to our consumer champion, Laura Purkess.

I love getting your letters and emails, so do write to me at squeezeteam@thesun.co.uk or Laura Purkess, The Sun, 1 London Bridge Street, SE1 9GF.

Tell me what happened and don’t forget to provide your phone number so I can ring you if I need more information. Share with me any reference number the company has given you relating to your case, or any account name/number if you’re a customer.

Include the following line so I can go to the firm on your behalf: “I give permission for [company’s name] to discuss my case with Laura Purkess at The Sun”.

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Please include your full name and location in your email/letter.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

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Burberry shares hit intraday high as overhaul strategy marks turning point

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Burberry shares hit intraday high as overhaul strategy marks turning point

Shoppers walk past Burberry’s Shanghai store

Kevin Lee | Getty Images

LONDON — Burberry is aiming to win back shoppers and boost waning sales by refocusing on heritage designs and statement pieces under sweeping revamp plans designed to revive the luxury fashion house’s ailing fortunes.

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The “Burberry Forward” strategic overhaul, announced Thursday, intends to reconnect the brand with its “original purpose” while taking a more disciplined approach to product selection, with a focus on its staple coats and scarves, the company said.

Shares jumped over 22% on the announcement, to log it biggest-ever intraday gain. The stock was last seen up 17% at 15:34 p.m. London time. Shares are down around 39% year-to-date.

Analysts responded positively to the news, pointing to a potential “turning point” for the embattled brand.

Schulman unveils new vision

The plans provide the first insight into Burberry’s repositioning under new CEO Joshua Schulman, who joined in July from Michael Kors, becoming the brand’s fourth CEO in the last decade.

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“Today, we are acting with urgency to course correct, stabilise the business and position Burberry for a return to sustainable, profitable growth,” Schulman said in a statement.

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Burberry

A ‘turning point’ for embattled Burberry

The underperformance comes amid a wider slowdown in the luxury sector, with the personal luxury goods market set to contract 2% this year. However, analysts have long pointed to inherent failings at the company, with successive CEOs attempting unsuccessfully to revive the brand and elevate its image.

Piral Dadhania, analyst at RBC Capital Markets, said that Thursday’s overhaul plan was a long time coming and should allow the brand to hone in on its strongest areas.

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“Focus on heritage and outerwear is what we have been waiting for in terms of strategy as it offers more authenticity in a less competitive category in our view,” Dadhania said in a note.

Mamta Valechha, consumer discretionary analyst at Quilter Cheviot, described it as a “turning point in what has been a very difficult period.”

Pedestrians walk past the window display of the store of British fashion label Burberry, in central London, on September 2, 2024.

Henry Nicholls | Afp | Getty Images

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Citi’s head of luxury goods equity research, Thomas Chauvet, said he expects to see “significant changes” in the areas of product design, assortment, pricing architecture, distribution and communication — all while not moving away from the global luxury brand positioning.

The strategy shift follows speculation that Schulman would adopt a ‘British Coach’ strategy, using methods from his former employer to target more aspirational consumers. Such methods might have included doubling down on outlets and increasing exposure to off-price retailers.

Yanmei Tang, analyst at Third Bridge, welcomed the shift toward higher-end luxury Thursday, but said that the success of the overall strategy would depend heavily on Schulman’s ability to align his vision with that of the company’s designers.

“Burberry could take inspiration from brands like Louis Vuitton by balancing high-end, artistic collections with accessible, core items, keeping its British heritage at the forefront. The success of this strategy will depend on alignment between Schulman’s business acumen and Lee’s creative vision,” she said.

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Bernstein upgraded its rating to outperform late last month, saying at the time that the company seemed “set on the right course” following the appointment of Schulman. HSBC followed suit shortly afterwards.

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