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Customers report banking issues including missing child benefit payments

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Customers report banking issues including missing child benefit payments

TSB bank customers woke to discover issues with their accounts this morning with some reporting they had not received payments such as child benefit.

The high street bank, with more than five million customers, has been bombarded with complaints on social media after account holders said they had not received payments.

Frustrated customers expressed their dismay at the problems and called for a timeframe on when it would be rectified.

One wrote: “Any update on when this will be fixed? I can’t get to work as was expecting money!

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“This is appalling and so bad”

While another said: “Missing 3 child benefit payments, no one knows where the money is @TSB @HMRCcustomers!!”

Others said they had not been paid their salary and called for any subsequent charges to be waived.

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DownDetector, which provides real-time information on websites, revealed reports of an outage from just after midnight in the early hours of Tuesday, peaking at more than 300 reports by 9am.

More than 70 per cent of the reports were about issues with fund transfer, 18 per cent reported general online banking issues and 11 per cent said there were problems with TSB’s mobile banking.

HMRC, which deals with child benefit payments said this was “not an issue at our end” but rather with TSB.

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TSB wrote on social media: “We can confirm that some payments customers expected to receive today haven’t arrived in their accounts.

“We’re sorry for this and we are working on fixing this.

“We will provide an update as soon as possible.”

A TSB spokesperson told i: “We’re aware of an issue with some BACS payments not yet showing on customers’ accounts.

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“We are working on fixing this and will provide an update as soon as possible.” 

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Six Senses adds sound healing to its global wellness offering

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Six Senses adds sound healing to its global wellness offering

Six Senses hotels are now offering sound-related therapies throughout its 27 properties worldwide, as part of the brand’s broader ‘emotional hospitality’ ethos, in an effort to provide calm in an age of overstimulation for today’s hyper-connected traveller

Continue reading Six Senses adds sound healing to its global wellness offering at Business Traveller.

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Russia strikes Kharkiv apartment block killing three

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Russia strikes Kharkiv apartment block killing three

Russia has struck an apartment block in the north-east Ukrainian city of Kharkiv, killing at least three people and injuring 31 more, say local officials.

The wave of strikes, which officials said had hit four districts, was conducted with the use of guided glide bombs on Tuesday.

“The targets for Russian bombs are a residential building, a bakery, a stadium… that is, the ordinary life of ordinary people,” said Ukraine’s President Volodymyr Zelensky.

The attack comes as fighting intensifies in the country’s east with Russian troops encircling and closing in on the largely destroyed town of Vuhledar.

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Shortly after Tuesday’s blitz in Kharkiv, Zelensky issued a statement sharing pictures of the destroyed residential tower – which showed a gaping hole in the middle of the building.

He called on allies to “stop the terror”. He is in New York to address the UN General Assembly’s annual congress, having arrived on Monday reiterating Ukraine’s need for timely US military assistance.

“There is much discussion now at the UN General Assembly about collective efforts for security and the future. But we just need to stop the terror. To have security. To have a future,” Zelensky said.

Meanwhile in Kharkiv, officials said the block that was hit had previously been struck at the start of the war.

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“It was almost repaired, all the windows were put in, insulated, and prepared for the heating season. The enemy hit it a second time with a KAB [glide bomb],” said Kharkiv’s mayor Ihor Terekov on Telegram.

Russia has increasingly been using glide bombs in recent months – Soviet-era bombs fitted out with wings and satellite navigation aids. They are cheap, destructive, and are said to have been key to Russia’s effort to capture further ground in Ukraine.

They were used in May in attacks in Kharkiv, while military analysts also note that they appear to have been used for the first time in Zaporizhzhia city on Sunday night.

Ukrainian officials said Russia conducted seven airstrikes with KAB glide bombs, injuring at least 21 civilians in the attacks on 13 residential buildings and two educational facilities.

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Zaporizhzhia officials also said Russia had conducted another strike on the south-eastern city on Monday night, which killed one person and injured at least four others including two children.

Russian forces have made serious advances in Ukraine’s east and are closing in on Vuhledar – a coal-mining town on the southern part of the Donbas front line. The Russians have been trying to seize the town since the beginning of their full-scale invasion.

On Monday, Russian military bloggers were reporting that Moscow’s troops had entered the outskirts of the town in the Donetsk region. Ukraine’s military has mentioned only a number of attempts to capture its positions in Vuhledar.

Meanwhile, Russian forces have also recently advanced near Hlyboke, Kupyansk, and Pokrovsk, according to the US-based think tank the Institute for the Study of War.

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The war tracking group said Ukrainian forces had recently advanced in Kursk region.

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Trump to propose protectionist plan for ‘new American industrialism’

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Donald Trump will vow to deliver a “new American industrialism” if he wins a second term in the White House, a bid to outflank Kamala Harris on manufacturing policy in the economic duel ahead of the November election.

At a rally in Savannah, Georgia, on Tuesday, the former president is set to promote his own version of a US industrial policy centred on a promise to cut taxes for companies that manufacture in America and impose tariffs on those that don’t.

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According to a senior Trump adviser, the Republican presidential nominee will vow to lure jobs and factories to the US from abroad and “personally recruit” foreign companies.

The speech will come a day after the former president attacked John Deere, the storied US agricultural machinery manufacturer, for its plan to shift some production to Mexico, warning that as president he would slap massive tariffs on products it exported to the US.

Trump’s push on foreign investment comes as the Republican candidate and his Democratic rival Harris clash on the economy — the biggest issue for voters in this year’s White House race, according to many polls.

Harris is expected on Wednesday to deliver her own campaign speech on the economy in Pittsburgh, Pennsylvania, a rust-belt city at the centre of an election maelstrom over a Japanese company’s bid to buy US Steel — a takeover opposed by both candidates and Joe Biden.

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Trump’s push on foreign investment comes as Democrats warn that his plans to gut the clean energy subsidies from Biden’s Inflation Reduction Act would damage a recovery under way in industrial America and amount to a self-inflicted wound as the US competes with China.

The IRA has already triggered a rush of investment to the US over the past two years which Trump’s opponents say would be at risk if he wins a second term in the White House.

Jennifer Granholm, the US energy secretary, told the Financial Times in an interview this week that scrapping the IRA would jeopardise a “tsunami of investment” that was unfolding.

“That just seems like we would be not just unilaterally disarming, we would be stabbing ourselves because it would be so foolish,” she said.

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Trump will tell his audience in Georgia that his plans, which include cutting corporate tax to 15 per cent from 21 per cent for companies that produce goods domestically, slashing regulations and boosting energy production, will make the US more attractive to foreign companies. He will also pledge to make federal land available to would-be investors.

Economists have warned that Trump’s tariff and tax plans could reignite inflation and disrupt supply chains, raising doubts about his pitch to foreign investors.

Trump has threatened to impose up to 20 per cent tariffs on all imports, and even higher levies on goods from China, raising costs for manufacturers that depend on some degree on foreign components.

His comments in western Pennsylvania on Monday also showed his willingness to use tariffs on individual companies.

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“I’m just notifying John Deere right now: If you do that [shift production to Mexico], we’re putting a 200 per cent tariff on everything that you want to sell into the United States.”

On Monday, Trump also reiterated his opposition to the planned takeover of US Steel by Japan’s Nippon Steel.

“We are going to keep US Steel right here in America,” Trump said on Monday night at a separate rally in western Pennsylvania.

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Daejaun Campbell named as Woolwich ‘zombie’ knife victim

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Daejaun Campbell named as Woolwich 'zombie' knife victim
MET POLICE A picture of Daejaun Campbell, smilingMET POLICE

Daejaun died on Sunday

The 15-year-old boy who died after being stabbed with a “zombie-style knife” in south-east London has been named.

Daejaun Campbell was found with a stab injury Eglinton Road, Woolwich, just after 18:30 BST on Sunday. He died at the scene.

Two men aged 52 and 18 have been arrested on suspicion of murder and remain in police custody.

Detectives investigating the case have appealed again for witnesses and anyone who knows anything about Daejaun’s death to contact them.

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‘Call my mum’

A woman who lives locally told BBC London she had picked up the injured boy’s phone after it rang and she was able to get a friend to come to his side.

“I was back and forth with the boy on the floor and just trying to comfort him – he was saying ‘I am 15’ and ‘to call my mum’,” the witness said.

The police say their investigation into Daejaun’s death is still in the early stages and that officers are trying to build a picture of what happened.

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Detectives believe the teenager was attacked with a zombie-style knife.

Det Ch Supt Trevor Lawry said: “My thoughts are with Daejaun’s loved ones as they try and come to terms with this heart-breaking incident.”

He added: “I want to appeal to you again and ask if you know anything about the death of young Daejaun.

“Did you see anything suspicious around the Eglinton Road area? Did you see anyone running away from the area? Do you have any footage? If you do then please contact police.”

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‘Sobering reminder’

In an appeal for witnesses on Monday, Det Ch Supt Lawry said: “Once again we have had to tell a child’s family that their loved one has been killed in an act of violence using a knife. Our thoughts are with them as they struggle to comprehend what has happened.

“The fact that a 15-year-old teenager, who had his whole life ahead of him, has been taken from his family in this way, is a stark and sobering reminder of the danger of ‘zombie-style’ knives.

“We are committed to doing everything in our power to taking these weapons off our streets.”

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How to create the perfect nook

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Our instinct to burrow may have emerged at a time when we inhabited caves and sought solace and safety in the dark. Curling up in a confined space – albeit with more cushioning – has universal appeal. Nooks are synonymous with cocooning, and carving one out in the corners of a home conjures warmth. 

“In small spaces, nooks play a part in achieving that feeling of protection and comfort,” says British designer Emma Ainscough, who’s snuck a bed in the eaves of a London townhouse, and wrapped another in cream linen surrounded by dreamy floral wallpaper.

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Max Rollitt created a nook with a view, positioned just off the drawing room in this Victorian coastal villa
Max Rollitt created a nook with a view, positioned just off the drawing room in this Victorian coastal villa © Chris Horwood

Creating a place to retreat and relax has intensified with the advent of working from home. “Nooks bring about a very human response,” says Camilla Clarke, the creative director of design studio Albion Nord. “It’s important to consider how having a secluded space to escape enhances our wellbeing. I think it’s one of the reasons they have become so popular in recent years.” 

For American interior designer Hadley Wiggins, the allure is also symbolic. “A nook represents the luxury of time – a lifestyle that has room for napping or an unrushed chat,” she says. “You may sleep there, but it isn’t the sleep of necessity.” When designing a historic home on Long Island’s North Fork – where she established her namesake firm in 2012 – Wiggins incorporated a fairytale-like sleeping berth, saturated in a palette of inky blues and putty green, in the pool house.

The tented dressing room in Veere Grenney’s Tangier house
The tented dressing room in Veere Grenney’s Tangier house © David Oliver
A games corner designed by Wall for Apricots for a family home outside Los Angeles
A games corner designed by Wall for Apricots for a family home outside Los Angeles © Ye Rin Mok

While some nooks invite seclusion, others draw people together. The creative consulting and interior design studio Wall for Apricots nestled a games area in a home perched in the California mountains, imagining it as a “treasured spot for a family to gather”, says co-founder Katy Burgess. An under-bench storage area conceals an assortment of games, while a custom Muhly table, a mix of vintage cushions, and wood tones add warmth and richness. “This area is a tiny emblem of the house itself, which was designed to be both functional and fantastical.”

Nooks are as practical as they are aesthetic and meditative, serving as cubby holes for leisurely activities while lending charm and purpose to underused, often awkward, parts of a house. “If designed properly, they can be very utilitarian while still being tailored to a specific location,” says Patrick Bernatz Ward, who runs an interior and architectural design firm in Los Angeles. When transforming a mudroom into a cloistered dining nook as part of a redesign of an arts and crafts-style house in Lincoln Heights, the designer created a “very distinct zone that felt intimate”.

A desk nook designed by Lisa Burdus in a home in North Sydney
A desk nook designed by Lisa Burdus in a home in North Sydney © Maree Homer

Max Rollitt, an antique dealer and decorator known for his English country homes, attests to the increased demand for layouts that feel bespoke and intimate. “We’re seeing a reversal of open-plan living – walls and doors being put in, rather than taken out. People are spending more time at home and, in doing so, they’ve needed more of a delineation of space.” In the same way, he says, “nooks needn’t be architecturally led. You can create one almost anywhere simply by defining the space, be it with furniture or fabrics.” 

Rita Konig says that nooks tap into our playful side. “They hark back to building dens – this is what speaks to people,” says the British interior designer. “It often conjures memories of making camps under the kitchen table with blankets,” agrees designer Veere Grenney, who pays homage to this in his enchanting tented dressing room in Tangier, where a writing desk and bed are canopied from ceiling to floor in Schumacher’s berber-brown Rafe Stripe fabric. 

A breakfast corner in the home of fabric designer Cathy Nordström, designed by Rebecca Pitt of Inuti Design
A breakfast corner in the home of fabric designer Cathy Nordström, designed by Rebecca Pitt of Inuti Design © Fanny Rådvik. Styled by Linda Ring
Bathing space designed by Nainoa
Bathing space designed by Nainoa

Grenney, who’s designed more than a dozen sleeping nooks for clients, often uses curtains to frame the bed with sumptuous swathes. But what are the other requisites for a good nook? 

“It should ideally highlight a view and draw on the tones and shadows from the exterior,” says Bernatz Ward. “My projects typically involve blurring the lines between the natural environment and interior construction, and nooks – such as window seats – are a dramatic way to do that.”

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A seating nook designed by Albion Nord
A seating nook designed by Albion Nord © Martin Morrell

Lighting, whether natural or artificial, is also crucial, says Noa Santos, founder of New York-based design studio Nainoa. In a project in California, the studio set a square bathtub in panelled waxed white oak, and placed it against a large window overlooking a courtyard. The space is airy, light but also snug. 

Australian designer and decorator Lisa Burdus recommends using the nook space in its entirety. “Fill it completely with a desk or a seating arrangement so it feels cosy,” she says. For dining nooks, make every concession to comfort, taking cues from French designer Pierre Yovanovitch, Albion Nord and fabric designer Cathy Nordström, who often upholster banquettes with seat cushions. 

Dining corner by Pierre Yovanovitch
Dining corner by Pierre Yovanovitch © Fanny Rådvik. Styling by Linda Ring

Ainscough proposes adding “complementary layers of textures, colour and pattern to create something considered and maximalist without being too overwhelming”. She continues: “It’s a real opportunity to be bolder than you would be in a larger space.” 

When it comes to the bed, “make it a cabin: give it sides, a lowered ceiling and use the space around it for storage,” says Konig, whose bed boxes resemble those on trains and ships, allowing for small spaces and creating a feel that is more intentional than squished. Grenney also suggests including shelving for books. Most importantly, he concludes, “just get on and do it! One of my mantras is that you shouldn’t make things too perfect.”

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Starc removes Salt & Duckett in second over

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Starc removes Salt & Duckett in second over

Australia’s Mitchell Starc dismisses openers Phil Salt and Ben Duckett in the second over as England chase 305 to win the third ODI in Durham.

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