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Working It live — How to get ahead without burning out

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This is an audio transcript of the Working It podcast episode: ‘Working It live — How to get ahead without burning out’

Isabel Berwick
Hello and welcome to Working It from the Financial Times, I’m Isabel Berwick.

[MUSIC PLAYING]

This week, we’re bringing you something a little different. Earlier this month, the FT held its annual Weekend Festival at London’s Kenwood House. There, I had the pleasure of speaking to Dr Audrey Tang, a chartered psychologist and award-winning author.

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Audrey’s work looks at practical tools for wellbeing. We sat down for a session called How to get ahead in your career without burning out. So if you want to learn how to take better care of yourself at work, how to spot when a colleague is near breaking point and what the most resilient professionals have in common, sit back and enjoy.

[MUSIC PLAYING]

Well, hello, everyone and thanks for spending lunchtime with us. I’m Isabel Berwick. I’m the host of the Working It podcast. I write a newsletter for the FT of the same name, and I recently wrote a book called The Future-Proof Career. And I’m delighted to be here in this session sponsored by Pearson Business Book Club. And I’m gonna be talking to Dr Audrey Tang about how to get ahead in your career without burning out. No biggie, Audrey.

Audrey is a psychologist. She’s a broadcaster. She’s the author of several books, including The Leader’s Guide to Wellbeing and another one to Resilience, isn’t that?

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Dr Audrey Tang
Yes, Leader’s Guide to Wellbeing, Resilience and Mindfulness; Head Heart Gut trilogy.

Isabel Berwick
She’s also a theatre writer and performer, and she’s brought props today. So this is not gonna be your average discussion. So I’m gonna crack on. Audrey, it’s so great to be here. We’re here to talk about thriving in our careers without burning out. But before we start, can we just define what is burnout? Because I read an awful lot of rubbish about burnout.

Dr Audrey Tang
Yes. Burnout generally is when we are so emotionally, physically and socially exhausted, usually ascribed to work that we cannot function whether it’s with our friends or whether it’s in the workplace. Even if we want to, we just can’t do it. It affects our day-to-day living.

Isabel Berwick
OK. So it’s actually . . . It is quite a serious condition, isn’t it?

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Dr Audrey Tang
It’s not just a little bit of stress. I mean, an old model of stress was as soon as you’ve triggered the stress, the alarm goes off and you get into a state of resistance. And that’s like the elastic band going out here. But of course, if you stretch it and stretch it and stretch it, that resistance gets too much, and either the band breaks or it goes completely flaccid and you can’t do anything with it. It doesn’t function as a band any more. That’s burnout. It’s when you physically can’t do it. And even with the best will in the world, you often have to get medical intervention to support you.

Isabel Berwick
So that’s the end result we don’t wanna get to.

Dr Audrey Tang
You don’t.

Isabel Berwick
Now, what strategies do you advise senior leaders to employ to keep afloat, you know, when they’re under such pressure and always overwhelmed, actually?

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Dr Audrey Tang
Yeah. Well, the first thing — I know it sounds so obvious — is seek support, seek help. But the problem is, if you seek support and help from your families, what you often get is told, oh, just leave. Just don’t do it any more. But you don’t want that.

So sometimes it’s best to seek support or help from a mentor or somebody who understands you at your level. The other thing is, recent research has come out of the University of Zurich by Dr Lauren Howe and she talks about how when leaders reach out for help and then tell their teams, this is what’s worked for me, more people are likely to take up that help compared to just it being anonymous or it being free or any of those other incentives that you might have. So the leader role-modelling having that support makes a difference.

Isabel Berwick
So the leaders can model . . . (overlapping speech)

Dr Audrey Tang
Absolutely.

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Isabel Berwick
But you talked a little bit there about leaders saying I’ve sought this help.

Dr Audrey Tang
Yeah.

Isabel Berwick
I mean, vulnerability is all well and good, but the reality is that their teams might judge them. So how does one find that balance?

Dr Audrey Tang
It’s not easy. So you do have to start by doing it. So reaching out, asking for help rather than taking all on — because if you break, if that band snaps, who else is going to do that work? But it’s not easy for that person.

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However, you need to think about what sort of organisation do I want to be leading because the organisation will take on the persona and behaviour of the leader. You will see it, you will go into an organisation and you will see if everybody’s very, very stressed, you can tell where it’s gonna come from. Because often, without necessarily saying this is why you must do the work, if people are feeling pressure, they will pass pressure on to somebody else.

So it has to start from the top. And if you want to lead an organisation that will ask for support, you need to start to model that.

Isabel Berwick
Oh, and so we have a question here at the front. Have you got a mic?

Audience member 1
Thank you. And my question is, if you’ve inherited a team, how do you then deal with that? Because those traits, as you mentioned, are already passed down from that previous person on to the team, so it’s changing a subculture of a team.

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Dr Audrey Tang
It really is. Don’t go in there and try and change everything right away because you’re going to be met with resistance. But if you go in and match what’s going on, just see, have a look how are they functioning. Pace along with them. OK, that’s what happens here. That’s when you can start to change the direction.

You see it in an aerobics class, for example. If you go in and suddenly change the moves, the whole class gets confused. But if you get everyone marching on the spot and then change the moves and inform people this is what you’re doing, and don’t throw every single (inaudible) at the same time, you’re more likely to get the changes. But it’s gonna take time.

Isabel Berwick
OK. I like that. So, Audrey, you write a lot about resilience, which is a particular bugbear word of mine, and wellbeing, which is another bugbear word of mine.

Dr Audrey Tang
Great.

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Isabel Berwick
So what do those really mean? What is a practical way of putting those into practice? And how can we use them in our working lives?

Dr Audrey Tang
Well, let’s use the WHO definition of it, which is being able to function in our day-to-day lives. We can solve problems, we can have healthy relationships, we can engage in work — all of those things in a positive way. That’s what the WHO says for wellbeing.

When it comes to resilience, the research actually suggests that what happens when adversity occurs is that you can either just completely get injured and taken out by it or you can get through, but have those injuries or you can bounce back.

Or — the fourth category is what we wanna aim for — is all of those adversities will have made differences in your persona, differences in the way you function, to allow you to go further, to spring forward and to thrive.

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If you have plain sailing all the way through, how do you know that you’re gonna be able to cope? But if you’ve actually had to overcome something, what happens is you then have a new network, you have new strategies, you have new coping mechanisms, and you’re able to not only come back to where you were, but actually go forward — which is where I take resilience from.

It’s about thriving. It’s not just about bouncing back, which also sounds a bit negative, but going forward.

Isabel Berwick
OK, so we can take the bad stuff that happens to us in our careers and actually have some sort of growth? Is that the right word?

Dr Audrey Tang
Yeah, absolutely. And you will find new ways of working and new ways of coping, because if you have asked for help or if you’ve discovered things for yourself, those changes will support you.

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Isabel Berwick
So where do you stand on the issue of . . . I mean, this is the thing. I have the problem with where companies give a lot of resilience training and they’ve sort of put it all on the individual, whereas often it’s a structural issue with overwork or a badly organised company. How can you protect yourself against the dysfunctional organisation?

Dr Audrey Tang
In terms of protecting yourself, you do need to build up your own, I guess, buffer to stress. Positive psychology would suggest — and positive psychology is not an alternative therapy or anything like that — but positive psychology would say, is if you build up things that boost your mood, that can actually build a buffer to stress. Those things can also reduce cortisol when you’re facing the stress, which means that you can come down from the stress a lot more easily.

The building up your own resistance, building up your own buffer or toolkit of positive experiences can make a huge difference for individuals. I was gonna save the other answer till the very end, but given that you’ve brought it up now, I’m gonna give this one now. And this is about the structural issues.

This is a new part of psychology. It’s known as psychosocial safety, psychosocial safety. And it’s a research (inaudible) is doing this right now. Psychosocial safety is like taking a health and safety approach to psychological wellbeing.

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Let me give you an example. You go into work and you fall down a hole. OK. What do they do? Health and safety comes in and they fix the hole. Health and safety does not come in and say, oh, well, let’s not . . . instead of going to the root of the problem, let’s teach you how to walk around a hole. Let’s teach you how to get out of the hole. No, they don’t do that. They fix the hole. It’s the same thing.

If you build up your own resistance, that is only part of the story. What you do actually need to do is look at the toxicity or the environment that’s caused the problems in the first place, and that’s what psychosocial safety is all about. It is about getting leaders in organisations to understand that there may be systemic and structural issues as well that are causing the problem and treating it like a health and safety.

Isabel Berwick
Hear, hear. Let’s hope. So what are some of the most common unhealthy behaviours you see in terms of people that you consult with, or companies, you know, that . . . what are the flashpoints that could lead to burnout, collapse, that kind of thing?

Dr Audrey Tang
One of the most common things that people think when it comes to feeling stress and burnout is that person will go and behave out of character. So that is something that will happen. They have a certain baseline. Suddenly they start volunteering for everything or volunteering for nothing, depending on what their baseline is.

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But having spoken to a lot of workplace psychologists, especially those who work with men, withdrawing is the key thing — going silent, not talking to anyone, keeping their head down. And that’s something that we don’t always look out for because we might think, oh, well, they’re just getting on with it and they’re actually not.

So having the support available and making sure everyone knows the support is there, it’s accessible and the leader modelling that they’ve used it can be the most helpful there. But it is recognising anything that goes against the baseline, but importantly also especially for men and sometimes women as well, the withdrawal is a big thing to look out for to support.

Isabel Berwick
That’s really interesting because I’ve done a bit of work around loneliness and that is particularly an issue for men, is it not? And that’s something that isn’t talked about very much and I would like people to talk about it more.

You know, women are not equal in the workforce, but that doesn’t mean to say we shouldn’t talk about men. And I get this all the time and I don’t know, on LinkedIn, you might see people posting about men and loneliness and people will say, but you know, but what about women and their problems? And actually, these are not, you know, problems and it’s not a hierarchy of problems.

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Dr Audrey Tang
No, not at all. And it’s also a case of it’s not men are like this and women are like this. If you talk about issues and you’re there and you’re known as somebody who is a safe person to come and talk to, people will come and talk to you.

Isabel Berwick
Right. Thank you. We had a question here at the front.

Audience member 2
Hi there, thanks. How do you think the move to more sort of distance working and working from home, how do you think that has impacted some of these things? I mean, you touch on kind of loneliness and I always worry about new members of staff coming into the workplace. I’m just interested in your thoughts on that.

Dr Audrey Tang
Yeah. The problem with the pandemic is that it’s not just a case of, now some people are working from home, some people aren’t. You’ve got to actually go back to the fact that a lot of, it was my third year students at university were having lessons from home that whole year. The master’s students then went into another year of working from home, and then they went into a job where people were, they only recognise them by their eyes. So it’s a real problem that’s actually, it goes further than just working from home. However, saying that, what working from home has done is it has helped, it’s known as the second shift and it is usually women, people who are doing the household chores, the other looking after the children, because people have been able to find some flexibility. It’s not that working from home is all bad.

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So we’ve got to be aware of who needs what. One of the key things I would say, and it’s a structural thing, is if you are working from home, make sure you’ve got the technology to be able to do it, because otherwise that impacts stress. And if you are bringing people into the office, make sure there’s a reason why they come in. Because if they’ve come in and all they’re doing is sitting in their own offices on a Teams meeting, that’s not productive. So it changes the way of working in general, but it means that things that were working before maybe have to be adapted and we have to be open and listen to people who are actually going through it.

But when you talk about helping and supporting people, we’ve got to remember, take it back a little bit further than just working from home right now. They’ve been affected by the pandemic in lots of different ways.

Isabel Berwick
So let’s flip it and talk a bit more about success, you know? Longevity at the top. A lot of people here will have very senior jobs. Are there characteristics that you see that are common to people who survive and thrive at the top?

Dr Audrey Tang
Definitely. We all know learning from failures, but how many people learn from successes? Back in the 80s, Forbes wrote a brilliant paper on why leaders don’t learn from success. And this rings true today. When you fail, you go away, you lick your wounds and then you come back and learn from it. Great. Everyone understands that. But when you succeed, we don’t think about it. However, what this article says and it’s something that’s just. . . 

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It can be distilled into two points. If you look at that success and the first thing you do is think about, well, how much of that was down to me and my team? That gives you something very, very useful because it could have been, you know, the stars just aligned. It could have been luck. It could have been the social surroundings. So many things could have impacted that success. How much of that was down to me? That’s the first question. Or my team or my organisation, my input.

And the second question is how much of that therefore is replicable? And that’s where you can then start saying, so next time we need to do this, this and this. It’s not a case of going, I succeeded, now I need to have a postmortem for it. But it is a case of saying, I’ve succeeded, learn something from that. And that’s what leaders who spend a long time at the top are able to do.

The other thing is they often focus on strengths rather than skills. And this is something for all us individuals out here as well. We have both strengths and skills. And again, this is a positive psychology term they use. Skills are things we’re very good at, and we learn to be better at, and we often get promoted on, but they exhaust us. Strengths are things where we just do them and they energise us. And so if you can draw up just two columns, strengths versus skills and look at them and decide which ones are your strengths that you get a lot of energy from and which ones you’re really good at but you really don’t enjoy. Try to embed a few more strengths in. Don’t just get promotion on your skills.

Isabel Berwick
So you mentioned there sort of the postmortem when something’s gone well, how would you view the use of praise? Because this is something I think we don’t talk about enough. And I’m interested to hear your view on how should leaders or indeed anyone, a manager, use praise?

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Dr Audrey Tang
I actually say use it as authentically or as natural to you as possible. So really find something significant to praise. And a little psychological tip: if you praise something, they’re more likely to do it again. So praise the thing you want them to do again but look out for it. What it really comes down to is observing your team, observing other people.

It’s the same thing with burnout. How do you know whether somebody is behaving against their baseline if you don’t know how they behave in the first place? Let’s stop having the blinkers on and actually start interacting with each other and connecting with each other again.

Isabel Berwick
Thank you, Audrey. I’m going to take a break, though, as anyone got a question? Yeah, in the middle here.

Audience member 3
Hi. Yes, thank you. Very interesting. Two questions. One is, what is your take on toxic positivity? And second one, what are your tips for people around those who have a burnout? How to deal with that? What. . . How to handle it?

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Dr Audrey Tang
When it comes to toxic positivity, you’ve got the type of person who just goes, Yeah, that’s fantastic. Look at the silver lining. That is not helpful. What that does is it invalidates what that person is feeling or thinking. So even though what comes across is toxic positivity comes from a place of love, it may not be helpful. So I’m going to give you an alternative as to what to do instead.

The example I often see is someone will come up to a friend and they’ll say, oh I’m so stupid. And then you as a friend will want to help them and you’ll say, no, you’re not, you’re lovely, you’re amazing, and you’re going to list all of those things that make that person amazing that you can see. And all that’s done is that has invalidated that person’s right to feel a bit rubbish right now. It is OK to feel a bit rubbish right now. So the best thing you can ask is why? I’m really sorry to hear that. Why? Don’t try and make it better. That’s toxic positivity. Don’t try and make it better. Ask why.

Isabel Berwick
That’s a mistake managers make all the time.

Dr Audrey Tang
Oh yes. We love running in and fix things. If you’re a parent, you’re going to fix things because it’s two things. One is it’s quicker if I do it. And the second is, I want to help you. But you’re not helping anyone. You will empower that person if you say to them, OK, what have you tried? What options have you got? And by asking those questions, like asking why, your support when you do give it, if you do give it, is going to be meaningful. Because otherwise what will happen is you’re going to fix everything is you’ve got somebody who has this problem and then you go, all right, do it like this. And they may have tried that. It doesn’t work for them and that’s not helpful.

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It’s the same thing as saying to a depressed person, oh just pull yourself together. Oh that’s nice, how? And if you don’t understand the depth of how that person is feeling and you don’t validate them either, that’s no help to them.

Isabel Berwick
And what about their tips on, so let’s say we’ve got to the end of the road.

Dr Audrey Tang
Yes, sorry and burnout.

Isabel Berwick
Burnout, yeah.

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Dr Audrey Tang
Yes. Reach out again. Just it is. . . I know it’s so simple to say, but so hard to do. It is about asking and it’s about asking even. Where did you go to get help? But even before that, it’s about recognising that you’ve got the problem in the first place. So that means if your friends do actually say to you, is something going a bit funny with you, are you OK? Listen to them. Don’t push them away because we want to do that and we want to tell everyone everything’s fine. It’s so hard to make the offer in the first place, see it as an opportunity, just take it away and reflect.

So recognise it in yourself, know what your baseline is, and try and stop burnout from getting there in the first place. And if you are already there, it may just be a case of asking for help and asking someone perhaps to accompany you for help just to have that moral support.

Isabel Berwick
Yeah, and often total rest actually, isn’t it? You do have to stop work or. . . 

Dr Audrey Tang
Rest is not a bad thing.

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Isabel Berwick
Yeah, no. Right, I saw a hand, a white sleeve up at the back. That’s all I can see.

Audience member 4
Well, just a quick question. Don’t you feel, at least what I’m observing in my workplace, is that we use or employees, colleagues, burnout as an excuse. Don’t give me more work. Don’t give me feedback. Don’t try to discuss my approach in work. I will get in burnout or I’m on the verge of burnout. How do you deal with this environment?

Dr Audrey Tang
If somebody is burned out, as I said, it’s total exhaustion. We’re not just a little bit stressed, they’re completely exhausted. In The Leader’s Guide to Wellbeing, one thing that I’ve suggested in there is actually instead of just your 360 appraisal, ask people for ways in which they recognise when they’re not coping, the strategies that they can use, who you can go to, who . . . how they can support themselves. It’s like almost having a bit of a crisis plan. But everyone will have an individual one.

And this prompts people to think about, OK, if I’m feeling like that, what do I do? And in that appraisal, which is the general how you’re doing at work, you can bring in that wellbeing aspect as well. But we’re not doing that formally enough. We’re just hearing mental ill health and then getting scared. But if we actually have the open discussion and demonstrate, OK, so when I’m feeling on the verge of being very, very stressed, I will close down or I will actually go out partying or whatever it is. If you understand what you do yourself, and you can convey that to another person and then you can say, and these are the things that will help me.

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That is what psychologists do for people who have been undergoing depression treatment, anxiety treatment and so on. Why can’t we use that in the workplace? It’s about getting us to become more self-aware and use that in order to help ourselves. So it’s just one option. But that’s one thing I would suggest is just to say, to get people more aware of how they feel and what they can do about it.

Isabel Berwick
Yeah, not just saying, right, we’ve got time for one more question. OK. On the end here. Yeah.

Audience member 5
Hi, Audrey. I just noticed on the (inaudible) we have, like, you know, we’ve been given books about difficult people. So that’s my question. What if the burn out is because you’re working with a toxic boss? What can you do short of just changing jobs?

Dr Audrey Tang
Sort of leaving. That’s a really difficult one because it’s a case of is anything actually going to change? And if you can’t change it from within, there does come a point where you do have to look after yourself first. I think a lot of this is down to how you react to them. There’s. . . Sometimes it’s a case of how we respond because their behaviours are triggering something in us, in which case there is something that we could fix.

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However, there’s a whole area of research on something called Mad, Bad and Sad organisations, and that’s where toxic organisations can be mad, which is this whole thing about. . . It’s a very narcissistically in a Machiavellian way, almost psychopathic. Bad, which is sociopathic. Or sad, which is just a bit, I can’t be bothered to do it. So if that’s the case and there is nothing you can do unless you really, really value that job, then unfortunately the solution is to change jobs.

But then I would always ask first, why is that person triggering me? What is triggering me? And what, if anything, can be done. So look at it that way first. And that’s where I would say talking to a mentor or somebody who is on your level or has the same experience as you, and maybe they’ve dealt with it in their own capacity rather than friends and family can be the most helpful.

Isabel Berwick
Great. I’m afraid we’ve run out of time. Audrey, thank you so much. I hope you’ve learned something. I certainly have.

[MUSIC PLAYING]

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This episode of Working It was produced by Mischa Frankl-Duval and mixed by Simon Panayi. The executive producer was Manuela Saragosa, and Cheryl Brumley is the FT’s global head of audio. Thanks for listening. 

[MUSIC PLAYING]

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Business

Uber calls for EU combustion engine ban to be brought forward

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This article is an on-site version of our Europe Express newsletter. Premium subscribers can sign up here to get the newsletter delivered every weekday and Saturday morning. Standard subscribers can upgrade to Premium here, or explore all FT newsletters

Good morning. News to start: European embassies in London are lobbying the UK government to exempt international schools from the incoming 20 per cent VAT charge on private education, arguing that British independent schools on the continent aren’t similarly taxed.

Today, our competition and energy correspondents hear arguments for and against an EU combustion engine ban from Uber and Italy. And our Rome team reports on an initiative to make Italian citizenship more easily accessible.

Car crash

Uber has called on the EU to partially advance its 2035 combustion engine ban, one day ahead of a crucial EU industry ministers meeting where the topic is sure to surface, write Javier Espinoza and Alice Hancock.

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To speed up electrification, Anabel Díaz, head of Uber’s mobility division in Europe, urged Brussels to set more aggressive targets for the take-up of electric vehicles.

Context: Other players in the car industry have called for a delay to the landmark ban on new combustion engines from 2035, amid falling sales of vehicles and a slow uptake of expensive electric cars.

Pressure is also mounting among car manufacturing countries such as Italy, where Rome’s industry minister Adolfo Urso has called for an early review of the ban ahead of a meeting with his colleagues in Brussels tomorrow.

But according to Uber, the European Commission should set “more aggressive binding targets” to electrify corporate fleets, including ride hailing platforms such as Uber’s, Díaz told the FT.

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New combustion engines should be banned for business customers from 2030, she said, and corporate fleets should be “100 per cent electric cars by 2035 at the latest”.

Uber’s call sets it in opposition to car manufacturers who have complained that stricter emissions targets coming into force next year will cost them billions of euros in fines.

The commission is currently considering additional measures to green corporate cars, which account for around 60 per cent of the EU’s total fleet, and had asked companies for input.

Diaz said a move to full electric fleets “liberates the environmental benefits of electrification where they are most impactful, because of the high utilisation rate of the corporate fleets”.

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She added that electrifying corporate cars would “pave the way for the broader mass transition to electric personal vehicles”.

Chart du jour: How to grow

More interventionist trade and industrial policies lie at the core of the EU’s competitiveness challenge. Intervening effectively is another matter, writes Martin Wolf.

Papers please

More than 500,000 Italians have signed a petition asking to ease the country’s restrictive citizenship rules — the first step in a process that could lead to a national referendum on the issue, write Amy Kazmin and Giuliana Ricozzi.

Context: Italians have been fiercely debating the path to citizenship for children who were born in Italy to immigrant parents and who are considered “foreigners” despite having been brought up and educated in the country.

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Italy’s current citizenship law, which was adopted in 1992, requires immigrants to live in the country legally for at least a decade to be eligible to apply for citizenship.

Members of the small centrist party Più Europa (More Europe) now want to hold a national referendum on restoring an older set of rules, which previously allowed foreigners to apply for Italian citizenship after just five years of legal residence.

The petition yesterday achieved the 500,000 signatures required for a review by the constitutional court, who will now scrutinise the proposed referendum to determine whether it can go ahead.

“Citizens have shown that when parliament cannot find the courage to change unjust laws, they can mobilise and do it themselves,” Più Europa wrote in a post on X. “Those who chose Italy to live, study, love and grow up, who imagine their future in our country, are Italian.”

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The fate of this dream — and an estimated 2.5mn people, including adults and children, who could be allowed to apply for citizenship immediately with such a change — now lies in the hands of 15 constitutional court judges.

What to watch today

  1. French President Emmanuel Macron to visit Canada

  2. EU chief diplomat Josep Borrell participates in a G20 foreign affairs ministers meeting in New York.

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Are you enjoying Europe Express? Sign up here to have it delivered straight to your inbox every workday at 7am CET and on Saturdays at noon CET. Do tell us what you think, we love to hear from you: europe.express@ft.com. Keep up with the latest European stories @FT Europe

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British business chiefs urge positive action from Chancellor Rachel Reeves after doom and gloom start

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British business chiefs urge positive action from Chancellor Rachel Reeves after doom and gloom start

CHANCELLOR Rachel Reeves tried to tone down the doom and gloom in her party conference speech in Liverpool yesterday.

Last week figures showed consumer confidence had slumped following her warnings of “tough choices” in the looming Budget.

Were British business chiefs convinced by Chancellor Rachel Reeves' attempt to be more upbeat about the future?

10

Were British business chiefs convinced by Chancellor Rachel Reeves’ attempt to be more upbeat about the future?Credit: Alamy

And firms have put hiring and investment on ice until they get more Government clarity.

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So were these British business chiefs convinced by her attempt to be more upbeat about the future?

RICHARD WALKER

Exec chairman, Iceland supermarket

'We need something we can sell and get behind to be confident and ambitious about'

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‘We need something we can sell and get behind to be confident and ambitious about’Credit: Arthur Edwards / The Sun

“I THINK the rhetoric so far has been quite downbeat, so it is important to sell an optimistic, bold vision.

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READ MORE ON RACHEL REEVES

Labour is in a tight spot of being squeezed on the left and the right of the part.

 But they do need to give a sense of ambition and it’s good they did that.

The industrial strategy is important because we absolutely need a joined-up, well-thought-out strategy, almost like Harold Wilson’s “white heat of technology” speech 60 years ago.

We need something we can sell and get behind to be confident and ambitious about.

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An industrial strategy shouldn’t just focus on the big shiny stuff, it should focus on the politics of ordinary life, be that the buses, high street or connectivity, things that are essential to the everyday. Investment is critically needed.

It was encouraging that the Chancellor came back to business rates a few times in quite clear language that the system is broken and needs reform.

Moment heckler is dragged from Labour Party conference

Now it needs to move to reality to protect the high street and jobs.”

MIKE RAYBOULD

CEO, Portmeirion homeware

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'Government must play a critical support role for firms by creating a low-tax, high-investment economy'

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‘Government must play a critical support role for firms by creating a low-tax, high-investment economy’

“IF Reeves and the Government are serious about ‘building Britain together’, they need to value manufacturing and the jobs and communities it supports.

Government must play a critical support role for firms by creating a low-tax, high-investment economy.”

ROWAN CROZIER

CEO, Brandauer metal-stamping

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'The country is seeing severe constipation over investment decisions due to the current ­negativity the Government is pushing'

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‘The country is seeing severe constipation over investment decisions due to the current ­negativity the Government is pushing’Credit: Brandauer

“AN industrial strategy is long overdue. The Chancellor’s focus on it is a welcome first step ­forward.

The country is seeing severe constipation over investment decisions due to the current ­negativity the Government is pushing and the uncertainty this creates.”

STEVE HARE

CEO, FTSE 100 tech firm Sage

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'We have to break out of the current cycle of negative sentiment'

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‘We have to break out of the current cycle of negative sentiment’Credit: © Mike Tulip

“THIS honest speech highlights that growth is the challenge and investment is the solution.

A focus on digitisation and technology investment is essential — e-invoicing is a prime example.

We have to break out of the current cycle of negative sentiment.”

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PAUL THWAITE

CEO, NatWest Group bank

'I am optimistic we will succeed and grow together'

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‘I am optimistic we will succeed and grow together’Credit: Reuters

“OUR Chancellor is right when she says investment is the key to boosting UK growth.

These ambitions require the contribution of every part of Britain. There is so much potential in the UK.

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I am optimistic we will succeed and grow together.”

ROMI SAVOVA

CEO, pension provider PensionBee

'Details of the Budget cannot come soon enough to quell savers’ nerves'

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‘Details of the Budget cannot come soon enough to quell savers’ nerves’Credit: PensionBee

“MESSAGES encouraging growth are welcome, especially in tech and science.

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My industry is holding its breath for initiatives to use money in pension funds to unleash investment.

Details of the Budget cannot come soon enough to quell savers’ nerves.”

NEIL STEVENS

CEO, fintech firm Fintel

'London’s junior stock market has to be supported'

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‘London’s junior stock market has to be supported’

LABOUR’S manifesto promised hope and since then we had got the opposite so yesterday was a welcome shift.

London’s junior stock market has to be supported, either by encouraging pension funds to invest more or to give more incentives to invest.”

NIMISHA RAJA MBE

Founder, Nim’s fruit & veg crisps

'The Industrial Strategy is important but it must not overlook the needs of small business'

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‘The Industrial Strategy is important but it must not overlook the needs of small business’

“REEVES has been complaining about the ‘black hole’ in the economy. The first rule of business… work with the cards you are dealt.

The Industrial Strategy is important but it must not overlook the needs of small business.”

JOHN ROBERTS

CEO, electrical retailer AO World

'There are lots of warm words but very little that I’ve seen in the way of an actual plan to make it happen'

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‘There are lots of warm words but very little that I’ve seen in the way of an actual plan to make it happen’Credit: Jack Hill

“WHAT we really need is to stop the waste and not just keep raising taxes.

Creating the right reward-for-risk ratio is critical to inspire investment.

There are lots of warm words but very little that I’ve seen in the way of an actual plan to make it happen.”

OZ FIRM’S MOVE No3

RIGHTMOVE will “carefully consider” a £6.1billion takeover approach from Australia’s REA Group after rejecting two previous offers.

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The sweetened price of 770p-a-share is a 39 per cent premium to the property site’s share price before the takeover approach was made public.

REA Group is majority-owned by News Corp, which is the ­ultimate owner of The Sun. Its chief executive Owen Wilson said: “We are genuinely disappointed at the lack of engagement by Rightmove’s board.”

Rightmove shares edged up by just 0.77 per cent to 679.6p.

TRAINING AID BY BT

BT is setting up a £4million fund to help small firms and charities launch up to 550 apprenticeships.

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The telecom giant is using £4million of its own unspent apprenticeship levy to team up with apprentice-provider Babington over four years.

It is the latest big company to come up with its own answer to the Government’s apprenticeship levy, which requires bigger firms to set aside 0.5 per cent of annual payroll. But firms argue the schemes are too narrow and as a result £2.2billion in unspent funding has gone back to the Treasury since the levy began.

DUNELMCASH-IN

DUNELM’S deputy chairman has cashed in on the home retailer’s recent growth and sold £123million of shares.

Will Adderley, whose parents founded the firm, last night sold 10million shares, which is equivalent to 4.9 per cent of the entire company.

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Mr Adderley still owns around a third of the business and said he remained “fully committed” to it.

Dunelm has shot up to a valuation of £2.5billion, shrugging off a tough market. Its success came after profits at the start of the month turned out to be better than expected.

SHARES

  • BARCLAYS down 3.55 to 223.20
  • BP up 2.20 to 411.75
  • CENTRICA up 1.00 to 118.85
  • HSBC up 10.20 to 670.70
  • LLOYDS down 0.10 to 58.10
  • M&S up 6.50 to 376.00
  • NATWEST down 1.60 to 336.10
  • ROYAL MAIL up 1.00 to 341.20
  • SAINSBURY’S up 2.00 to 294.60
  • SHELL up 15.00 to 2,577.00
  • TESCO up 2.50 to 365.90

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Workers not interested in 30% pay offer, union says

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Workers not interested in 30% pay offer, union says

The union representing thousands of striking Boeing workers says a survey of its members shows they are “not interested” in the aviation giant’s latest pay offer.

“Many comments expressed that the offer was inadequate,” the International Association of Machinists and Aerospace Workers (IAM) said in a post on X.

It comes after Boeing made a new offer earlier this week to striking workers, which proposed a 30% pay rise over four years.

BBC News has requested a statement from Boeing in response to the IAM announcement.

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“The survey results from yesterday were overwhelmingly clear, almost as loud as the first offer: members are not interested in the company’s latest offer that was sent through the media,” the IAM post said.

On Monday, Boeing made what it called its “best and final” pay offer, which included the reinstatement of a performance bonus, improved retirement benefits and a doubling of the value of a one-off bonus for signing a new pay deal to $6,000 (£4,470).

The company said the offer was dependent on it being ratified by union members by midnight pacific time on Friday 27 September (7:00 GMT on Saturday 28 September).

However, IAM said Boeing had sent the new offer directly to union members and the media without telling the union’s representatives.

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It also said the company’s deadline did not give it enough time to organise a vote by its members.

Boeing denied that it had not informed IAM representatives about the offer, and said it would give the union more time and logistical support to ballot its members.

More than 30,000 Boeing workers have been on strike since 13 September after rejecting a 25% pay rise offer.

Union members – who produce planes including the 737 Max and 777 – voted overwhelmingly to reject the offer and back strike action until a new agreement could be reached.

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IAM had initially aimed for a number of improvements to workers’ packages, including a 40% pay rise.

The strike threatens to cost Boeing billions of dollars, deepening the crisis at a company already facing significant challenges.

The company has already suspended the jobs of tens of thousands of staff.

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Aldi Specialbuy for keeping dogs warm in autumn weather hits shelves this week and costs from just £7.99

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Aldi Specialbuy for keeping dogs warm in autumn weather hits shelves this week and costs from just £7.99

BARGAIN supermarket Aldi is selling an incredible dog-friendly product perfect for the chilly autumn weather.

The item is being sold as part of the supermarket’s Specialbuy range later this week with it prices set to start from just £7.99.

Aldi's reversible dog bomber coats are set to sell fast when they are released this week

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Aldi’s reversible dog bomber coats are set to sell fast when they are released this weekCredit: Aldi
They come in a range of sizes making them perfect for all kinds of dogs

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They come in a range of sizes making them perfect for all kinds of dogsCredit: Aldi

The reversible dog bomber coats could be top sellers as we head into winter, with owners looking to keep their beloved pooches warm.

They come in two different colour schemes of either navy and red or green and yellow.

They also come in a range of sizes so they are perfect for dogs from Dachshunds to Labradors.

The smallest size measures in at 38cm by 33cm by 55cm with the jackets costing just £7.99.

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They go all the way up to an extra large which costs only slightly more at £9.99.

Aldi describe the coat as “streetwear for your four-legged friend”.

The listing on their website reads: “Keep your four-legged friend warm and cosy in this Reversible XS-M Dog Bomber Jacket.

“With a velcro closure underneath, this jacket can be easily removed and adjusted for comfort.

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“The reversible colours mean your dog can strut their stuff in style around the block as the weather gets colder.

“Your dog will love heading outdoors in this padded puffer jacket.”

I’m the Dogfather – here’s how to get and keep your anxious pooch calm during the autumn thunderstorm..

Shoppers who are looking to buy their pups a very early Christmas gift will have to wait a few more days to finally bag them up however with Aldi only putting them up on shelves on Thursday.

They will be released alongside a whole host of other animal products as part of their massive Pet Event.

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Everything from bedding, food, toys and storage products are being sold with everything coming in at under £25.

Extra large comfy pet beds are the priciest of the 43 items on offer at £24.99.

Cat toys and bird friendly snacks feeders are the cheapest at less than £2.

They even have savings on the big brands such as Dreamies cat snacks, Wagg doggy treats and Pedigree and Whiskas classics.

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Aldi Specialbuys are a unique and fantastic offering from the supermarket.

For a full run down of the best they have to offer check out this article.

It comes as Aldi bargain hunters were also rushing out to get their hands on a dupe for a popular Cadbury’s dessert.

Dairyfine Pots of Choc, Aldi’s version of Cadbury’s Dairy Milk Pots of Joy, are described as a “smooth and creamy dessert”.

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Other shoppers were going wild for a middle-aisle find that’s scanning at tills for as little as 99p.

The Kids Camping Chair – shaped like a fox – was already massively reduced at just £4.99 but one lucky shopper managed to bag one up for under a pound.

You can find your nearest Aldi store by using the retailer’s store locator tool on its website.

Remember it is always best to shop around to try and spot which shop has the best deal on any particular product.

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When’s the best time to shop at Aldi?

WHEN it comes to shopping at Aldi, the best time to do so depends on what you want to buy.

For reduced items – when shops open

Red sticker items are rare at Aldi’s 830 UK stores, but the supermarket says that none of its food goes to waste so there are some to be found – if you’re quick.

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A spokesman for the supermarket said: “All items are reduced to 50 per cent of the recommend sales price before stores open on their best before or use by dates.”

That means you have the best chance of finding reduced food items if you go into stores as soon as it opens.

Opening times vary by shop but a majority open from 7am or 8am. You can find your nearest store’s times by using the supermarket’s online shop finder tool.

For Specialbuys – Thursdays and Sundays

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Specialbuys are Aldi’s weekly collection of items that it doesn’t normally sell, which can range from pizza ovens to power tools.

New stock comes into stores every Thursday and Sunday, so naturally, these are the best days to visit for the best one-off special deals.

For an even better chance of bagging the best items, head there for your local store’s opening time.

You don’t have to head into stores to bag a Specialbuy, though.

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They also go on sale online, usually at midnight on Thursday and Sunday, and you can pre-order them up to a week in advance.

As long as you spend at least £25, you’ll get the items delivered for free.

Remember: once they’re gone, they’re gone, so if there’s something you really want, visit as early as possible

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Can you mastermind a US presidential campaign?

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Can you mastermind a US presidential campaign?

So these are the arcane rules for now and the candidates play the game. It is unlikely, however, that the founding fathers considered the deep maths involved.

Electoral game theory

In a short paper in 1921, the French mathematician and politician Émile Borel introduced the rudiments of what would a century later become the game you have just played. In Borel’s version, “each player arranges the numbers he has chosen in a determined order” and wins “if the numbers chosen by him are superior to the corresponding numbers” chosen by his opponent. If a majority of a player’s numbers are higher, they win. This is the mathematical skeleton of a political campaign.

Borel recognised the wider applications of this simple structure, writing that “the art of war or of economic and financial speculation are not without analogy to the problems concerning games”.

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“The art of play,” Borel continued, “depends on psychology and not on mathematics.” But there is plenty of mathematics, too. In the field of game theory, this sort of competition became a canonical object of study, known as the Colonel Blotto game. In 1950, a germinal paper from the military think-tank now called the Rand Corporation described a “continuous Colonel Blotto game” and the strategies of “the wily Blotto” facing his “enemy”.

A black-and-white portrait photograph of Émile Borel, wearing a suit, necktie, moustache and beard.

In 1921, Émile Borel, a French mathematician and politician, first described the mathematical structure that would become the FT Election Game. © ullstein bild Dtl./Getty

The fictional colonel is in charge of an army of troops, as is his opponent, which he has to distribute across some number of battlefields. Whoever is victorious on more battlefields wins the war. Real-world situations, including research and development, patent races, strategic hiring, auctions and, of course, elections have been examined through Blotto games.

Solutions to these games — what game theorists call equilibria — are maddeningly difficult to find. They involve complex “mixed strategies”, randomising across intricate plans so that your opponent cannot outguess you. In this sense, presidential campaigns can be thought of as incredibly rich versions of rock, paper, scissors.

A 2006 paper by a trio of political scientists was among the first to “appreciate the problem posed by the Electoral College and its Colonel Blotto game-like structure” — they argue, for example, that Gore’s hairbreadth loss to Bush in 2000 was due to mistakes in his Blotto strategy. A 2014 paper by two economists spends 20 pages on Blotto maths before concluding that more work would yield “insights into more complicated variants of the game, which may be more representative of real military, political or other environments”.

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For now, your campaigning may reveal some glimpses of strategic insight into the political environment. And the real game will be decided on November 5, when Americans — and especially Arizonans, Georgians, Michiganders, Nevadans, North Carolinians, Pennsylvanians and Wisconsinites — go to the polls.

This story is free to read so you can share it with family and friends who don’t yet have an FT subscription.

US Election Countdown

Our US Election Countdown newsletter delivers authoritative analysis on the race for the White House. Sign up to get the newsletter in your inbox every Tuesday and Thursday.

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Five delicious ways to transform your leftover cake as Great British Bake Off returns

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Five delicious ways to transform your leftover cake as Great British Bake Off returns

BY YOUR ovens, ready, set, bake!

The Great British Bake Off returns at 8pm tonight on Channel 4, but what do you do when you’ve baked more cake than you can possibly eat?

Five delicious ways to transform your leftover gateau

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Five delicious ways to transform your leftover gateauCredit: Getty

Here are some delicious ways to transform your leftover gateau.

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TOP OF THE POPS: Cake pops are a fun way to give leftover cake a new lease of life.

Simply crumble the cake into fine crumbs, mix it with buttercream, and roll the mixture into small balls.

Insert a stick into each one, then coat them in more buttercream and sprinkles, or dip them in melted chocolate.

Pop them in the fridge to set, and you’ll have a fun and tasty treat for any occasion!

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BACK TO BASICS: Leftover cake makes the perfect base for a classic trifle.

Layer chunks of cake with creamy custard, whipped cream and fresh fruit in a bowl or glass dish, especially if you’re serving guests.

You can even add jelly for that traditional touch. It’s an easy, budget-friendly dessert.

CRUMBS AWAY: Turn excess cake into crunchy sweet croutons to top your desserts.

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Cut the cake into cubes, spread them on a baking tray, and bake at a low temperature until crisp.

Celebrity Bake Off’s Prue Leith sinks claws into ‘most disgusting cake to ever grace show’

Alternatively, pop them in your air fryer for a quick crunch.

These sweet, crispy bites make the perfect topping for ice cream, yoghurt, or fruit salads.

SHAKE IT UP: For an indulgent treat, blend leftover cake with milk and a scoop of ice cream for a “cake shake”.

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You can use almost any type of cake, brownie, or even fudge to make your shake and the end result will taste amazing.

SAVE FOR LATER: If you can’t eat all your cake, just freeze it.

Slice the cake into portions, wrap each piece in cling film, and store in an airtight container in the freezer.

When you’re in need of a sweet treat, simply defrost a slice or two – saving you the effort of baking or buying another pudding.

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Deal of the day

Save £40 on this Zinc foldable scooter, now on offer at Argos.co.uk

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Save £40 on this Zinc foldable scooter, now on offer at Argos.co.ukCredit: Argos

WHIZZ around on the Zinc foldable scooter, now on offer at Argos.co.uk.

Previously £75, it’s now £35.

SAVE: £40

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Cheap treat

Save £4.49 on a Burger King Chicken Royale

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Save £4.49 on a Burger King Chicken RoyaleCredit: Burger King

ORDER a Burger King Chicken Royale, approx. £7.49, between 2-5pm on weekdays via the BK app and get it for £3.

SAVE: £4.49

What’s new?

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GET up to 50 per cent off Decathlon sports gear rentals by collecting litter, with “rentals for rubbish”.

Log your litter on the Planet Patrol app – ten pieces gets you ten per cent off, the more you collect, the bigger the discount.

Top swap

This IKEA Ljungan basket is £13

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This IKEA Ljungan basket is £13Credit: IKEA
But head into Lidl and get two for just £4.99

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But head into Lidl and get two for just £4.99Credit: Lidl

STORE your toiletries in an IKEA Ljungan basket, £13, or head into Lidl and get two for £4.99.

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SAVE: £8.01

Little helper

PICK up a main, two sides and a dessert for £9 at Morrisons with its new dine-in deal from The Best range.

Shop & save

Save 50p on a supersize Fairy Outdoorable Cherry Blossom 70 at B&M

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Save 50p on a supersize Fairy Outdoorable Cherry Blossom 70 at B&MCredit: B&M

BRING a fresh scent to this week’s laundry – a supersize Fairy Outdoorable Cherry Blossom 70 wash bottle was £3.99, now £3.49 at B&M.

SAVE: 50p

Hot right now

PLANNING a big purchase? Amazon Prime Big Deal Days will return October 8-9, with hundreds of offers. Mark it in your diary!

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PLAY NOW TO WIN £200

Join thousands of readers taking part in The Sun Raffle

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Join thousands of readers taking part in The Sun Raffle

JOIN thousands of readers taking part in The Sun Raffle.

Every month we’re giving away £100 to 250 lucky readers – whether you’re saving up or just in need of some extra cash, The Sun could have you covered.

Every Sun Savers code entered equals one Raffle ticket.

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The more codes you enter, the more tickets you’ll earn and the more chance you will have of winning!

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