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South West business confidence dips in January

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But firms remain focused on investing and growth, according to the research by Lloyds

BRISTOL, ENGLAND - SEPTEMBER 01: Balloons take to the sky as musician Jerome Gamble plays guitar to accompany the recorded music as it is played to the city below on September 01, 2020 in Bristol, England. Created by Bristol-based artist Luke Jerram and composer Dan Jones, "Sky Orchestra  A Moment in Time" was first performed at the Bristol International Balloon Fiesta in 2003. (Photo by Finnbarr Webster/Getty Images)

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Business confidence in the South West fell during January but firms remain focused on growth, according to a survey of regional companies. The Lloyds Business Barometer found business leaders had marginally lower confidence in their company’s prospects month-on-month, down two points at 39 per cent.

When taken alongside optimism in the economy, it gave a headline reading of 28 per cent – down one per cent from December.

Looking ahead to the next six months, South West businesses identified their top target areas for growth as evolving their offering, for example by introducing new products or services (43 per cent), investing in their team, for instance by investing in training (38 per cent) and introducing new technology (32 per cent).

A net balance of 23 per cent of businesses in the region also expect to increase staff levels over the next year, up 10 points on last month.

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Amanda Dorel, regional director for the South West at Lloyds, said: “While confidence has softened slightly this month, it’s encouraging to see South West businesses maintaining their focus on growth.

“This month’s data shows that firms continue to invest in the fundamentals that drive long-term success, such as developing their teams, evolving what they offer and adopting new technologies. We’ll continue to provide our support to help South West firms and make the investments they need to move forward.”

The Business Barometer surveys 1,200 businesses monthly and has been running since 2002.

Nationally, UK business confidence fell three points in January to 44 per cent. While firms’ confidence in their own trading prospects rose seven points to 59 per cent, their optimism in the wider economy fell 14 points to 28 per cent.

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London was the most confident UK nation or region in January (68 per cent), followed by Northern Ireland (66 per cent) and the West Midlands (65 per cent).

Hann-Ju Ho, senior economist, Lloyds Commercial Banking, said: “Firms are reporting confidence in their trading prospects at the start of the year, despite a slight softening of wider economic optimism. This points to businesses’ ability to manage external risks and a focus on growth opportunities.“The first rise in confidence in the services sector in seven months is encouraging given the sector’s central role in supporting UK economic activity.”

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Verizon adds 35-day unlock delay for paid-off devices under new policy

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Verizon adds 35-day unlock delay for paid-off devices under new policy

Verizon has added on a step for customers wanting to unlock their fully paid-off devices by introducing a new waiting period in certain cases.

Under Verizon’s current device-unlocking policy, customers who pay off their payment agreement balance online or in the My Verizon app have to wait 35 days before their phone will be unlocked.

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The same delay applies if a Verizon Gift Card is used to buy a smartphone or customers pay off the remaining balance.

The delay also applies to postpaid customers who pay off a device installment plan online or in the app. 

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Verizon’s new unlock policy creates 35-day delays for paid-off devices. (iStock / iStock)

Customers who complete their installment agreements with scheduled monthly payments will continue to have their devices unlocked automatically after the final payment, according to the policy.

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Customers may be able to avoid the 35-day delay by paying off the remaining balance in person, but only at a Verizon corporate store using what the company describes as a secure payment method.

These include cash, an EMV chip-enabled credit card or a contactless option like Apple Pay or Google Pay.

Payments made online, in the app, by phone, at authorized retailers or through other non-secure methods may also trigger the 35-day waiting period.

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Verizon customers can avoid 35-day device unlock delays by paying off phones in-store with cash, chip cards, or contactless payments like Apple Pay instead of online methods. (Photo Illustration by Igor Golovniov/SOPA Images/LightRocket via Getty Images / Getty Images)

A Verizon spokesperson said customers who meet the requirements for a faster unlock will usually receive it within 24 hours and added that the 35-day window is to allow time for fraud prevention, according to Ars Technica.

The policy change came after the Federal Communications Commission (FCC) eliminated Verizon’s longstanding requirement to automatically unlock devices 60 days after activation.

The change, for example, would limit customers’ ability to quickly unlock a phone before international travel to use a local SIM card abroad.

NEW IPHONE SCAM TRICKS OWNERS INTO GIVING PHONES AWAY

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People pass walk outside a Verizon Store in New York.

Prepaid devices bought from Verizon stay locked for 365 days of paid, active service. (Kena Betancur/VIEWpress / Getty Images)

It could also make it complicated for customers hoping to sell a paid-off device immediately or switch carriers without interruption and find corporate stores.

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For prepaid customers, devices bought from Verizon stay locked for 365 days of paid, active service.

After that period, Verizon says it will automatically remove the lock, unless the device has been reported stolen or flagged for fraud.

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FOX Business has reached out to Verizon for comment.

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