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Welsh tourism is a huge industry but can be even bigger

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A tourist in Tenby.(Image: WalesOnline/Rob Browne)

Tourism is still too often treated by politicians in Wales as a “nice-to-have” – seasonal, useful for jobs, good for communities but not with the seriousness we reserve for manufacturing, fintech or life sciences in any debate on the Welsh economy.

This is despite clear evidence from a recent VisitBritain report which shows tourism is one of Wales’s most economically important sectors but that we are running it like a domestic leisure industry rather than a critical export sector.

In 2024, Wales recorded total tourism spend of £5.3bn, a total tourism GDP contribution of £5.9bn, and 100,871 tourism jobs. This means it accounts for 6.4% of Welsh economic output and 7.1% of Welsh jobs, making tourism a core industry in Wales with the economy being more tourism-dependent than the UK average.

But here’s the first uncomfortable truth namely that Wales is dependent without being dominant and whilst the UK total tourism spend is £165.9bn, Wales’s share is only around 3% of the UK total. This is the paradox at the heart of the Welsh tourism economy namely we rely more heavily on a sector that we have not grown to anything like its potential.

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READ MORE: WRU will not conclude takeover deal for Cardiff Rugby until after the Six NationsREAD MORE: New £50m defence growth deal for Wales designed to boost SME supply chain

That matters because bigger markets escape the trap of being busy in summer and fragile for the rest of the year whilst sustaining higher-end accommodation, better visitor experiences, stronger supply chains, year-round programming, skilled roles and profitable reinvestment. And the quickest way to see why Wales underperforms on value is to look at the segment that behaves most like an export industry namely inbound international tourism.

International visitors typically spend more per trip, demand higher quality, and crucially can help stretch the season beyond peak domestic school holidays. Yet in 2024, international spend in Wales was just £497m whereas Scotland recorded £3.8bn and London £20.4bn. Even English regions that are not global capitals outperform Wales with the South West recording £1.6bn, the East of England £1.9bn, and the North West £2.4bn.

So Wales is not “a bit behind” on international visitors but is operating in a completely different and lower league.

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This is not just a tourism marketing issue because international demand pulls through a different kind of economy including higher-grade accommodation, stronger food and retail, more paid experiences, more consistent demand, more investment confidence.

When the level of international tourism coming into Wales is weak, you tend to get the opposite such as price sensitivity, short stays, heavy seasonality and businesses forced to make their money in a narrow window.

The Welsh spend mix is even more problematic and Wales’s domestic tourism spend is nine times higher than inbound spend and whilst visitors from the UK matter hugely, the domestic model can have limits such as shorter breaks, lower spend per head, and a seasonal pattern that strains infrastructure during peaks while leaving tourism businesses underutilised for long periods.

The jobs data reinforces the same story with tourism being a significant employer but without the scale and value mix you would want to see for an industry of that importance. Of course, tourism is labour-intensive everywhere but that is not the point and it is clear that Wales has not done enough to move the sector up the value chain.

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If tourism is already one of our largest sectors in the foundation economy, the policy question is why are we still stuck in a model that generates jobs without generating sufficient value and resilience? Are we increasing spend per visitor, extending the season, improving margins and creating better-paid roles or are we accepting a cycle of summer busyness and winter fragility?

The comparisons underline the point and whilst Scotland has roughly double Wales’s tourism jobs, it has higher spend, higher contribution to its economy and eight times the income from inbound visitors.

Whatever Scotland is doing, it has built a proposition that converts brand into international demand and it is not just scenery, it is product, cities, culture, heritage and year-round visibility. And whilst it could be argued that whilst Wales has comparable assets, it has not packaged them with the same discipline or consistency.

So what should change? First, Wales has to stop treating inbound tourism as an afterthought and if we want higher value, attracting international tourists has to become a core objective not a peripheral campaign. That means route development, international distribution partnerships, targeted market strategy, and a year-round pipeline of reasons to visit not just a summer postcard.

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Second, Wales needs to prioritise value, not volume and a strategy built only on “more visitors” risks worsening congestion, environmental pressure and local resistance without improving incomes. The goal should be higher spend per trip, longer stays, stronger conversion into local supply chains, and a sector that is investable beyond a short season.

hird, Wales needs to be honest about what the best-performing regions do differently such as building coherent national brands backed by sustained visibility and anchored by cities, culture, events, heritage and high-quality experiences not just landscape. We have the raw assets but what we lack is consistent execution.

Which brings us to a final, unfashionable question namely do we have the right national machinery to deliver this at all? Wales has strategies and campaigns but the outcomes, particularly on inbound international tourism, suggest fragmentation rather than focus.

And whilst we have political parties that are calling for the resurrection of the Welsh Development Agency, is it also time to revisit the case for a dedicated Wales Tourism Board with real authority – not a talking shop but a delivery body accountable for inbound growth, year-round product development, data-led investment priorities and international market performance?

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Therefore, the VisitBritain data makes one thing clear namely that tourism is already a critical sector for the Welsh economy. The question now is whether we are prepared to run it like a serious growth industry or whether we will keep relying on it as a seasonal comfort blanket while other UK nations and regions take the high-value markets.

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Costa Coffee confirms expansion in Wales with new outlets

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It said it plans to open four new coffee shops in Wales this year

Costa introducing £13 rule across coffee shops from Thursday

Costa Coffee.

Costa Coffee is expanding its presence in Wales with new outlets this year as part of a £1.5m investment creating 40 new jobs. The first has seen the opening of a new store at a Sainsbury’s supermarket in Newport, creating seven jobs.

At least three further stores are set to open in the coming months, including two new drive thru restaurants at Border Retail Park in Wrexham annd Buttington Cross, Welshpool. In the summer Costa will also open a new store at at Sainsbury’s supermarket in Rhyl. It is also investing £1m to upgrade nine existing stores in the first half of 2026.

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Matthew Cyprus, Costa Coffee’s regional operations director for south west of England, Wales and Midlands, said: “Wales remains a key growth region for Costa Coffee, and we’re proud to be continuing our investment across South, Mid and North Wales this year.

“The opening of our Costa Coffee store in Newport Sainsbury’s is the first of several planned for 2026, as we expand our footprint and bring Costa Coffee to even more communities. These new stores will not only provide greater choice and convenience for customers, but also create valuable job opportunities locally.”

READ MORE: New £50m defence growth deal for Wales designed to boost SME supply chainREAD MORE: WRU will not conclude takeover deal for Cardiff Rugby until after the Six Nations

Costa has announced that it will increase pay from April for over 16,000 team members in its 1,500 UK company-owned stores. This is the seventh pay increase for store team members since 2021.

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The £7m investment increases the pay for baristas to £13.12 per hour, up from £12.60 per hour. The company’s more experienced staff, who are team leaders and coffee trainers, will see their hourly pay increase from between £12.93 and £13.43 to £13.75. Costa Coffee Store managers will see an overall 3% pay increase.

Costa Coffee’s managing director for Ireland and the UK, Nick Orrin, said: “Our talented baristas and team members are the heart of Costa Coffee, with every drink shaped by their expertise, skill and passion.

“This latest pay uplift reflects our ongoing commitment to recognise, reward and invest in the people who deliver great coffee experiences and daily rituals for our customers across the UK.”

Chancellor Rachel Reeves said: “It’s fantastic to hear that Costa Coffee are recognising and supporting their hard-working staff with this pay increase. Hard work should be rewarded, which is why from April, our increase to the National Living Wage will benefit 2.4 million people, with full-time workers on the National Living Wage being £900 a year better off.”

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Founded in London by Italian brothers Sergio and Bruno Costa in 1971, Costa Coffee has a presence in 50 countries globally with more than 4,000 coffee shops, of which 2,700 are in the UK and Ireland.

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Form 13G Tyra Biosciences For: 20 February

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Form 13G Tyra Biosciences For: 20 February

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Buy Shares Where You Invest: Charles Schwab

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Buy Shares Where You Invest: Charles Schwab

Buy Shares Where You Invest: Charles Schwab

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Tax season presents boom-or-bust test

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Tax season presents boom-or-bust test

Customers near a Ford Maverick pickup truck at a Ford dealership in Richmond, California, US, on Wednesday, April 16, 2025.

David Paul Morris | Bloomberg | Getty Images

DETROIT – The strength of the U.S. automotive industry will face an early test this spring that has nothing to do with cars or trucks.

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With tax season starting, industry experts are projecting that some Americans, many of whom have been priced out of the new vehicle market, will use anticipated higher tax returns to purchase a new or used vehicle.

Extra cash on hand could lend a needed boost to an industry that’s suffering from slowing vehicle sales — or it could reveal continued problems for the automotive industry with inflated prices and consumers still reluctant to spend on big-ticket items.

“Their new tax bill is actually going to be less, and they’re going to be getting more in their tax return. It’s going to be a little bit of a surprise, we think, for a lot of potential buyers out there,” said Cox Automotive senior economist Charlie Chesbrough at a recent auto analyst conference.

The average IRS tax refund is up 10.9% so far this season, compared to the same point in 2025, according to early filing data. As of Feb. 6, the average refund amount was $2,290, compared with $2,065 reported about one year prior.

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The increases were expected under tax changes by the Trump administration, including the One, Big Beautiful Bill Act signed in July. That legislation removed taxes on overtime and tips and allowed eligible taxpayers to deduct up to $10,000 in annual interest paid on loans for new, U.S.-assembled vehicles purchased, among other adjustments.

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Many of the tax changes were made retroactive to January 2025, which means taxpayers may have withheld more than they will ultimately owe.

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“Although it’s a bit of an unknown, it feels like it could be really beneficial to vehicle sales, particularly in that sort of Q1-Q2 timeframe,” said David Oakley, GlobalData manager of Americas vehicle sales forecasts.

March is historically one of the top months for U.S. vehicle sales, especially for used vehicles. The month has represented 9.1% of annual new vehicle sales on average over the past 12 years, according to Cox, trailing only the month of December at 9.3% of sales.

Many of the recent tax changes also assist middle- and higher-income consumers who may decide to pull ahead a vehicle purchase. The industry saw a similar dynamic during the Covid pandemic when the Trump administration issued many Americans $1,400 stimulus checks.

Back then, though, federal interest rates were near zero compared to the current Federal Reserve funds rate of 3.5%–3.75% and inventory of new vehicles was low. Now, with higher borrowing costs, but improved inventory, the equation could be different.

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More buyers are agreeing to longer-term loans amid higher financing costs and prices. Putting down extra cash ahead of time can help lower monthly payments, which Carmax’s Edmunds reports reached a record of $772 per month for new vehicles during the fourth quarter.

The average transaction price for new vehicles in the U.S. was hovering around $50,000 toward the end of last year, up 30% from the start of 2020, according to Cox.

“What we don’t know is with consumer finance so stressed already, is that extra money already spent? Whether that’s going to be in the pockets. It’s a really mixed bag out there,” Chesbrough said.

Consumers could choose to use higher tax returns to pay off credit card debt — which nationally stands at a record level of $1.28 trillion, according to a report last week by the Federal Reserve Bank of New York — or replenish their savings after a period of persistent inflation.

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U.S. consumer confidence fell to 84.5 in January, the lowest level since May 2014, driven by intense anxiety over high prices and a weakening labor market.

“It’s only confident people, people who feel comfortable about their economic fortunes of the economy of the United States, that are going to be interested in taking out a $40,000 or $50,000 auto loan,” Chesbrough said. “It’s a very difficult situation right now.”

– CNBC’s Kate Dore contributed to this report.

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Independent Yorkshire coffee company expands reach after major investments

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The North Yorkshire coffee company has shipped beans to the Outer Hebrides as part of growth which has seen its reach quietly expand

The Rounton Coffee roastery near Northallerton

The Rounton Coffee roastery near Northallerton(Image: Routon Coffee)

An independent North Yorkshire coffee company is expanding its reach on the back of major investments to transform its facilities. Rounton Coffee was created by David Beattie 13 years ago, after he fell in love with coffee during a visit to Sumatra.

He quit his career in chemical engineering to launch the business and grow it into an award-winning supplier of speciality coffees from across the world. Following a recent six-figure investment into its production capabilities, Rounton Coffee is now roasting up to a ton of beans every day as national demand grows for its coffee, with orders arriving from places the team never expected to reach.

Middlesbrough-born Mr Beattie said: “We are now shipping coffee to the Outer Hebrides, where we have a wholesale partner, and when I started the business in 2013, would have been unfathomable. Our growth still feels a bit surreal, as we started life at farmers’ markets simply as a way of sharing our love for really good quality, ethical coffee with people like us.

“We just wanted to share what we were passionate about, and we’ve been lucky that over the years, more and more people have also found a passion for quality coffee.”

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Based inside an old granary building outside the village of East Rounton, near Northallerton, the small company currently packs around 2,150 bags of beans each week. Recent investment in machinery included a £150,000 commercial roaster which uses 80% less energy than traditional devices and which has also improved both the consistency and output at their village HQ.

David Beattie, founder of  Yorkshire's Rounton Coffee

David Beattie, founder of Yorkshire’s Rounton Coffee(Image: Rob Evans Photography Ltd)

The growth has also enabled Rounton Coffee to give back more to the community. Donations have been made to the North Yorks Moors Trust, and it is also involved in sponsorship to help schoolchildren in some of Teesside’s most deprived postcodes to connect with nature.

“A big part of why we do what we do is it gives us a platform to give back, be it in our community or our suppliers, and the more the business grows the more we can do that,” he added.

“In terms of our growth, I think lockdown was a game-changer for independent coffee companies. People found themselves at home and spending a bit more on higher quality products, and that really opened a lot of people’s eyes to the quality of coffee that was available outside of supermarkets.

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“Since then, we’ve been fortunate that the coffee boom has only kept going. But what really matters is that, as a business, we can use coffee as a force for good. Our suppliers are paid fairly, and that really matters to us.

“Some international coffee brands have faced justified criticism for how they treat farmers and how suppliers are treated, and we want to play our small part in doing things differently. But we also want to improve lives closer to home. We are a small team who were all born and live in the area, so it matters to us that the business leaves a really positive footprint – and that it is something we can truly be proud of.”

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Winton Land H1 FY26 slides: revenue drops 60% amid settlement timing

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Winton Land H1 FY26 slides: revenue drops 60% amid settlement timing


Winton Land H1 FY26 slides: revenue drops 60% amid settlement timing

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abrdn European Logistics Income shareholders reject DL Invest bids

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abrdn European Logistics Income shareholders reject DL Invest bids

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Unipol FY25 slides show 37% profit jump, dividend up 32%

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Unipol FY25 slides show 37% profit jump, dividend up 32%


Unipol FY25 slides show 37% profit jump, dividend up 32%

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Lamar earnings missed by $0.07, revenue topped estimates

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Lamar earnings missed by $0.07, revenue topped estimates

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Form 8K Blackstone Private Credit Fund For: 20 February

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Form 8K Blackstone Private Credit Fund For: 20 February

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