Italy’s Competition Watchdog Broadens WhatsApp AI Policy Probe

Italy’s competition regulator has broadened the scope of an investigation into WhatsApp-owner Meta META -0.41%decrease; red down pointing triangle Platforms over the social media giant’s artificial intelligence chatbot policy, saying the company could face interim measures over its rules.

The Autorita Garante della Concorrenza e del Mercato said it is now scrutinizing a policy WhatsApp introduced in October excluding rival chatbots from its messaging service and the company’s integration of its own AI features into the messaging platform.