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Morrisons rolls out Amazon return kiosks across UK stores
The kiosks, which will be introduced over the coming months and set for completion in early 2026, will allow customers to return Amazon parcels.
More stores will be added at a later date, the supermarket giant said.
Morrisons rolls out Amazon return kiosks across UK stores
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The fully automated kiosks, which allow Amazon’s label-free, box-free returns, aim to provide a time-saving solution for those returning their online purchases.
They will enable customers to return eligible items in just a few steps while doing their weekly grocery shopping.
Located next to the Amazon Locker or the customer service desk in stores, the kiosks can be used after initiating a return via an Amazon account and following the on-screen prompts.
Shoppers can scan their QR code at the self-service kiosk and drop off their eligible items there.
John Parry, head of services at Morrisons , said: “With parcel deliveries now a part of everyday life for most people in the UK, the introduction of Amazon return kiosks in our stores make it simple for customers to return parcels during their weekly shop, making it easier than ever before.
“This convenient new service adds to our existing range of in-store offerings to help our customers and give them more reasons to shop at Morrisons.”
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The new service is part of a wide range of in-store services offered at Morrisons.
These include photo printing, parcel collection, Wash.Me laundromats, and Timpson key cutting, as well as the UK’s largest network of in-store cash deposit points.
The nationwide rollout is predicted to be completed early next year, with additional locations to be added over the coming months.
Customers will be able to see Morrisons stores offering the service as an option during the Amazon returns process, or they can use the store finder tool available on the Morrisons website.
Morrisons makes changes to tills
The introduction of the Amazon return kiosks across UK stores is not the only change in stores.
Customers at Morrisons will be able to opt to check out at a new Talking Till, which was introduced earlier in December.
The new tills are part of Good Morning Britainās ā1 Million Minutesā campaign and are designed to help tackle loneliness.
They are a slower check out where shoppers can enjoy a conversation with a member of the Morrisons team.
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David Scott, corporate affairs director at Morrisons, said: āAt Morrisons, supporting the communities we serve is at the heart of what we do.
“We know that for many people, especially at this time of year, a simple conversation can make a real difference.
“The Talking Tills campaign is designed to create space for those meaningful moments, offering customers the chance to slow down and chat if theyād like to.ā
