News Beat
M&S issues recall warning as product poses fire risk
Shoppers have been told to stop using some neon candles sold by M&S after the Office for Product Safety and Standards found they did not meet safety regulations.
It was discovered the £10 candles may “flare up while burning”, meaning if left unattended they “could ignite nearby objects and potentially cause a fire to spread”.
In light of this, M&S is urging anyone who bought the candles, on sale since July 29, 2023, to “stop using them immediately” and have removed them from sale online and in-store.
Shoppers who bought the 120g candles are urged to return them to their local M&S store for a full refund.
The recall affects numerous Christmas candles including the Neon Tree Candle, Neon Ho Ho Ho Candle, Neon Birthday Candle, Neon Celebrate Candle and Neon Radiating Heart Candle.
A M&S spokesperson said: “The Neon Candle product could flare up.
“We recommend owners stop using the product immediately.
“The product is no longer available for sale online or in store. We’re recalling it.
“Customers who have purchased this product can return it to any M&S store (excl. Outlets or Franchise stores) for a full refund.
“The product was sold on M&S.com, M&S.ie, and in Fashion, Home & Beauty stores in the UK and ROI.
“We’re very sorry for any inconvenience caused. Any customers who have further questions regarding the product should contact Customer Services via the website or on 0333 014 8555.”
An Office for Product Safety and Standards spokesperson said: “The candles present a risk of fire as they may flare up while burning.
“If left unattended, the flare may ignite nearby objects and potentially cause a fire to spread throughout the room.
“The products do not meet the requirements of the General Product Safety Regulation 2005. The product has been recalled from end users.
“We recommend consumers stop using the product immediately.”
The recall affects the Halloween Neon Bat Candle 23900981, Neon Tree Candle 23900974, Neon Heart Candle 23900943, Neon Ho Ho Ho Candle 23964532, Neon Birthday Candle 09054158, Neon Celebrate Candle 08985156 and Neon Radiating Heart Candle 09024373.
The packaging product codes 8050M, 8049M, 8066M, 9722M, 9730M, 9732M, and 8052M are all affected by the recall.
