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Consolidation of consolidators will not be a ‘dramatic shift’

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Consolidation of consolidators will not be a ‘dramatic shift’

If the consolidation of consolidators mooted for the advice space happens, it will unlikely be a “dramatic shift” in the market, NextWealth consulting director Emma Napier has suggested.

Napier told Money Marketing she believes consolidation of consolidators could happen, but it is not going to be a “great big turn” for the industry.

“It comes down to the process that a consolidator has managed to embed,” she said. “The consolidation of consolidators will only occur if the seller finds the process [of buying small advice firms] too slow and needs to recapitalise, and the buyer can quickly see a clear route to market.

“This is more likely if most of the work is already done, there’s a proven model, it makes sense to proceed, and the buyer still has cash available.

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“It’s more about the availability of capital rather than the market shrinking because consolidators are buying other consolidators.”

She pointed out that the same thing happened with platforms about five to 10 years ago.

“While a few consolidated and rebranded, the big consolidation never really occurred,” she added.

Behind the Headlines: FCA consolidation review is a ‘wake-up call’ for buyers and sellers

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“I think we’ll see a similar situation with consolidators. From a business perspective, if it makes sense, it shouldn’t be a surprise.”

The Financial Conduct Authority has set its sights on the consolidator model and, earlier this week, said it would launch a review of consolidation in the advice space.

“It’s an area of the market that they should be looking at, not because there are concerns, but there has been a huge shift in the dynamics of the industry itself and how it’s chopped up,” said Napier.

“If those shapes of sections of the industry are changing, then [the FCA] should be aware of it, and also the dynamics and the intentions behind it.”

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She said that last year, there was a “definite shift” in the number of firms being acquired by the acquirers.

“If I was a regulator, I’d want to know how those dynamics are working.”

Napier added: “If you’re a consolidator, it doesn’t matter who you’re consolidating and what your proposition is, you’ve got to integrate the tech and the people with a focus on the end customer.

“It can be a minefield in all sorts of businesses. Some people are good at it, some people have nailed it, and some people are still struggling with it.”

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We moved into a 50ft BOAT to save £1,000s on rent – we only spend £350 a MONTH… but there’s a very irritating catch

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We moved into a 50ft BOAT to save £1,000s on rent - we only spend £350 a MONTH… but there’s a very irritating catch

A COUPLE have revealed how they moved into a 50ft narrow boat to save thousands on rent – but are now being hit by a catch.

Alternative-living lovers Danni and Joe moved into a 50ft narrow boat to save thousands on rent but upcoming changes are likely to make their lives a lot more expensive.

The couple bought their canal boat after selling their previous mobile home – a sprinter van – for £12,000 and have been living in it for three months.

Danni and Joe moved into a 50ft narrow boat to save thousands on rent

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Danni and Joe moved into a 50ft narrow boat to save thousands on rentCredit: youtube/@ItsOhJoe
The renovation project cost between £15,000-£20,000

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The renovation project cost between £15,000-£20,000Credit: youtube/@ItsOhJoe
One thing they hadn't accounted for were the number of logs and amount of coal they would need to keep them warm during the winter months

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One thing they hadn’t accounted for were the number of logs and amount of coal they would need to keep them warm during the winter monthsCredit: youtube/@ItsOhJoe
When the couple bought the dilapidated boat over a year ago they were expecting their lives to be a whole lot cheaper

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When the couple bought the dilapidated boat over a year ago they were expecting their lives to be a whole lot cheaperCredit: youtube/@ItsOhJoe

They’re currently cruising just outside of London, having made their way from the West Country into the city.

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Last year, they posted a video about the savings they were making since opting for a life on water.

But they just warned potential boat-buyers that new Canal and River Trust (CRT) surcharges will increase from April next year.

These are a set of fees for anyone living on canals across England and Wales.

This means anyone on a continuous cruiser, as opposed to someone who is permanently moored, will be paying a surcharge of up to 75 per cent.

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“If you’re moving onto a boat to save money then you need to know this,” Danni said.

For boats with a beam over 2.16m a surcharge of 10 per cent will be applied and for boats over 3.24m this will be an extra 20 per cent.

Danni and Joe said their first license cost them £886.31 but this has since increased to £1065.79.

From April there will be a new license price, which they said will cost about £200 more a year.

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When the couple bought the dilapidated boat over a year ago they were expecting their lives to be a whole lot cheaper.

Hotel owner splashes £55k to build ‘world’s shortest’ canal with locks in garden to float barge converted into a pool

But they quickly discovered that the “boat-life” was far more expensive and complicated than they had anticipated.

Firstly, the renovation project cost between £15,000-£20,000.

Despite having some money left over from the sale of their van, they said they were living “pay cheque to pay cheque” in order to make it liveable.

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One of their biggest challenges to date, the couple said, was when the boat’s battery died and they didn’t have a generator.

“When our battery died we couldn’t use our washing machine,” Danny said.

“You have to take your big bag of clothes along the tow path [to the launderette] and sometimes it’s raining but you need clean pants,” added Joe.

What are CRT charges?

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From narrowboats to barges, canoes to large river cruisers, you need to license your boat if you want to keep and use it on canals and rivers.

All types and size of boat with or without a motor need a licence. Motorised boats include river boats, canal boats and houseboats.

You can buy your long-term licence at any time of the year. They start on the first day of the month and last for either three months, six months or 12 months.

You can also buy a short-term licence at any point of the year. They’re valid for one week or one month.

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Different navigation authorities have different licences and fees. If you are not boating on a CRT network, you will need to contact the relevant authority:

Another thing they hadn’t accounted for were the number of logs and amount of coal they would need to keep them warm during the winter months.

One bulk bag of logs set them back £120.

“You may get this cheaper somewhere else but we don’t have a car in London,” Danni said.

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Whilst bulk buying is more financially-savvy, she added, it can be a logistical pain.

“You need to work out how to get it to the boat,” she laughed.

As for gas on the boat, the adventure-loving couple said they get through a cannister a month, which costs about £50.

Although this could be cheaper if Danni had fewer baths or Joe cut down on baking, they said.

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“We’re gas hungry,” they joked.

Canal boats vary in prices and can cost anything from £30,000 to way over £100,000. For a narrow boat that is fully-equipped and electric it could cost as much as £200,000.

This comes as Wayne Aspland and his partner, Angela Hughes, moved out of their home to live on their very own narrowboat.

According to this couple though, they saved a fortune, having bought the boat for just £17,000 on Facebook Marketplace.

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More than half of UK social impact investing goes into housing, BSC data finds

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More than half of UK social impact investing goes into housing, BSC data finds

Investment in social housing stood at £5.1bn, consistent with 2022 and 2023 figures.

The post More than half of UK social impact investing goes into housing, BSC data finds appeared first on Property Week.

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This is wealth management’s iPhone moment?

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EMAP David Ferguson
EMAP David Ferguson
David Ferguson – Illustration by Dan Murrell

In 2000, when the brilliant Ian Taylor and Mike Howard were launching Transact and giving advisers control like never before, the other end of the tech market saw another iconic and much-loved innovation rolled out: the Nokia 3310.

Over the next few years, 126 million of the wonderful things would be shipped to a generation of Snake addicts, who still hold it in cultish affection long after it was laid to rest in 2005.

That something could be game-changing in 2000 and obsolete in 2005 goes to show just how rapid the speed of innovation within consumer technology is.

Here’s another example. Back in 2010, less than 1% of the global population had an iPhone. By 2023, over half the planet (4.3 billion) owned a smartphone of some kind. It’s a feverishly rapid tech adoption that has reshaped nearly every aspect of our lives.

I’d go so far as to say the infrastructure of our market falls drastically behind that of nearly any other

Here in our market, however, that speed of change is nowhere to be seen.

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Our world has transformed since 2000 but the software that underpins advice has barely changed at all. In fact, I’d go so far as to say that the infrastructure of our market falls drastically behind that of nearly any other.

A Nokia 3310 in an iPhone world

Why are we so behind the curve? Well, ours is a long-term industry, with a complex series of interdependencies between market participants. And at the heart of it all are financial planning professionals themselves, cleaning up the mess.

One of the unintended consequences of planners being generally excellent at what they do – building and maintaining great client relationships – is that the providers they rely on are shielded from rising customer expectations.

Like all things interconnected, our market is only as strong as its weakest link. Sooner or later, one of them will break…

Advisers bear the brunt of customer interactions. They soften the blow of poor technology – explaining, excusing and generally covering for the failings of others. They act as the valve in a creaking pressure cooker that’s well overdue its service.

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But it can only go on like this so for long. Like all things interconnected, our market is only as strong as its weakest link. Sooner or later, one of them will break…

Gradually, then suddenly

The wealth management industry is on the cusp of massive transformation. An iPhone moment, you could call it.

The pressure that has been building over the last five to 10 years – gradually – can no longer be contained. The tipping point has been passed. The creaking infrastructure is about to break – to be replaced by a new operating system that can cater for the radically evolving expectations of today’s (and tomorrow’s) financial consumers.

As Hemingway’s character responded when asked how he went bankrupt: ‘Two ways. Gradually, then suddenly.’

Financial planning, its infrastructure, delivery methods and economics will all change, creating both opportunity and jeopardy in equal measure. No more compromise, less analogue and less requirement for high tech costs.

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As Hemingway’s character responded when asked how he went bankrupt: ‘Two ways. Gradually, then suddenly.’

As with all predictions, I’m bound to be wrong about plenty. But of one thing I’m pretty sure. Things are going to look very, very different quite soon.

David Ferguson is chief executive officer at Seccl

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Barclays and Santander make big changes to mortgage interest rates TODAY in blow to borrowers

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Barclays and Santander make big changes to mortgage interest rates TODAY in blow to borrowers

BARCLAYS and Santander are making a big change to mortgage interest rates today.

As a result, borrowers face a rise in mortgage costs, with both lenders either increasing rates or withdrawing their most affordable deals.

Interest rates on home loans had been on a downward trend, leading many homeowners and buyers to anticipate further reductions

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Interest rates on home loans had been on a downward trend, leading many homeowners and buyers to anticipate further reductions

Recent increases in swap rates, which directly affect the cost of fixed-rate mortgages, have led experts to warn of rising mortgage rates amid various uncertainties.

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Santander will “temporarily” withdraw its cheapest five-year fixed deal, offering a rate of 3.68% via brokers, at 10pm this evening.

Lenders often do this if there’s a surge in interest because it is the most competitive on the market.

Nicolas Mendes, mortgage technical manager at John Charcol, explained: “Although high demand seems positive, it can strain the lender’s ability to process applications efficiently.

“To maintain good service levels and ensure applications are handled in a timely manner, the lender may need to temporarily withdraw the product to manage their workload.

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“Once they catch up, they may reintroduce the product, potentially at the same rate or with adjusted terms.”

We’ve asked Santander if it will increase the rate on this product when it returns to the market.

Meanwhile, Barclays has increased the rates on some of its fixed-rate mortgages.

The bank’s lowest five-year offer for buyers has risen from 3.71% to 3.76% overnight.

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However, those looking to remortgage could benefit from a slight reduction, as Barclays’ best five-year remortgage rate has been cut from 3.93% to 3.85%.

Interest rates on home loans had been on a downward trend, leading many homeowners and buyers to anticipate further reductions.

However, experts have cautioned that rates are now climbing due to various uncertainties.

David Hollingworth, associate director at L&C Mortgages, said on Wednesday: “The mortgage market has seen rates fall in recent months, but that may be coming to an abrupt halt.

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“Fixed rate pricing depends on what the market anticipates may happen to interest rates and uncertainty over the forthcoming budget, mixed messages from the Bank of England and global unrest is pushing costs back up for lenders.”

As a result, swap rates, which reflect market expectations for future interest rates, have been on the rise.

These directly impact the cost of fixed-rate mortgages, prompting lenders to increase their rates to avoid financial losses.

Smaller lenders, including Coventry Building Society, Co-operative Bank, Molo, and LiveMore, have already responded by raising rates and withdrawing their least cheapest deals.

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The two-year swap rate was 4.05% as of October 9, while the five-year swap rate was 3.80%, according to Chatham Financial.

These figures are higher than the respective rates of 3.82% and 3.46% recorded in September.

Why is this happening?

A variety of factors have unsettled market expectations, causing an increase in both gilt yields and swap rates, according to Nicholas Mendes, mortgage technical manager at John Charcol.

He said: “First, Andrew Bailey’s recent comments, in which he indicated expectations for larger or more frequent interest rate reductions, have introduced some uncertainty.”

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The Governor of the Bank of England indicated last week that the institution could take a “more aggressive” approach to cutting interest rates.

Currently, interest rates stand at 5%.

The rate, which banks use to determine the interest on mortgages and loans, was last reduced from 5.25% in August.

Andrew Bailey’s comments led a number of leading banks to bring forward predictions for interest rate cuts.

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But this sentiment didn’t last for long.

Nicholas said: “Markets had been pricing in interest rate cuts for November and December, but expectations for December have now softened slightly.”

This shift occurred because, just a day later, various members of the Bank of England Monetary Policy Committee (MPC) expressed views contrary to those of Andrew Bailey.

MPC member Huw Pill indicated that rates should be reduced “gradually,” citing caution over the long-term trajectory of inflation.

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A similar situation arose at the beginning of the year when mortgage rates initially fell below 4%, only to be increased again as it became apparent that the Bank of England would not reduce rates as swiftly as anticipated.

For now, swap rates will remain uncertain until the Bank of England decides whether to cut interest rates from 5% on November 7.

What does this mean for mortgage holders?

Swap rates primarily influence fixed-rate mortgages.

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As a result, these are the main products that lenders are currently increasing.

Those on standard variable and tracker deals remain unaffected, as these mortgages are tied to the Bank of England’s base rate, which has not changed.

If you are already locked into a fixed-rate deal, you will also be unaffected.

However, the rise in fixed rates will be a significant blow to prospective homebuyers and those looking to remortgage.

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According to the banking trade body UK Finance, approximately 1.6 million mortgage deals are set to expire in 2024.

This means that over a million households also face the prospect of their monthly payments increasing by hundreds of pounds.

According to moneyfactscompare.co.uk, the average two year fixed rate homeowner mortgage stands at 5.37%.

This is down from an average rate of 5.56% last month.

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Meanwhile, the average five-year fixed residential mortgage rate is 5.21%, a decrease from 5.37% the previous month.

How to get the best deal on your mortgage

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IF you’re looking for a traditional type of mortgage, getting the best rates depends entirely on what’s available at any given time.

There are several ways to land the best deal.

Usually the larger the deposit you have the lower the rate you can get.

If you’re remortgaging and your loan-to-value ratio (LTV) has changed, you’ll get access to better rates than before.

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Your LTV will go down if your outstanding mortgage is lower and/or your home’s value is higher.

A change to your credit score or a better salary could also help you access better rates.

And if you’re nearing the end of a fixed deal soon it’s worth looking for new deals now.

You can lock in current deals sometimes up to six months before your current deal ends.

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Leaving a fixed deal early will usually come with an early exit fee, so you want to avoid this extra cost.

But depending on the cost and how much you could save by switching versus sticking, it could be worth paying to leave the deal – but compare the costs first.

To find the best deal use a mortgage comparison tool to see what’s available.

You can also go to a mortgage broker who can compare a much larger range of deals for you.

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Some will charge an extra fee but there are plenty who give advice for free and get paid only on commission from the lender.

You’ll also need to factor in fees for the mortgage, though some have no fees at all.

You can add the fee – sometimes more than £1,000 – to the cost of the mortgage, but be aware that means you’ll pay interest on it and so will cost more in the long term.

You can use a mortgage calculator to see how much you could borrow.

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Remember you’ll have to pass the lender’s strict eligibility criteria too, which will include affordability checks and looking at your credit file.

You may also need to provide documents such as utility bills, proof of benefits, your last three month’s payslips, passports and bank statements.

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Value of living sectors set to more than double by 2029, BNP Paribas RE predicts

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Top 40 best-paid property execs rake in £90m for 2024

Growth will depend on supportive planning policies, development viability, data transparency, and improved sector liquidity, BNP Paribas said.

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Shopper outrage as major fashion brands including Debenhams and Warehouse start charging surprise fee

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Shopper outrage as major fashion brands including Debenhams and Warehouse start charging surprise fee

A HOST of fashion labels have changed their returns policy so customers subscribing to their premium service must pay for returns.

Debenhams, Dorothy Perkins, Oasis, Coast and Warehouse – which are all part of the same group and share the same “Unlimited” delivery service – used to offer members free returns, but since June charge £1.99 per order.

The change has outraged subscribers, who were taken by surprise when they found out about the fee

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The change has outraged subscribers, who were taken by surprise when they found out about the fee

Unlimited membership, which costs £14.99 a year, gives customers access to next day deliveries for all the brands named above, plus Burton, Misspap and Wallis .

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The change has outraged subscribers, who were taken by surprise when they found out about the fee.

One shopper who took to the Trustpilot site to comment on Dorothy Perkins’ service said: “Since when have you started charging Delivery Pass customers £1.99 to return items?

“If you have started to charge for returns then I certainly will not be renewing my pass with you.”

Another added: “Regular customer for many years now and on unlimited subscription.

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“Had to return a size 12 dress more like a size 18 only to be told 1.99 for returns label. 

“Will not be buying again, waste of money.”

Another Warehouse Unlimited customer complained of being charged £1.99, even though this fee was not in place when he had subscribed.

Karen Millen – another brand owned by the Boohoo Group – has similarly changed its Premier service so that members, who pay £14.99 a year, must pay £2 per return.

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However, according to the terms and conditions, those who purchased Premier unlimited delivery before June 3 will continue to receive free returns until their subscriptions end. 

Shopping discounts – How to make savings and find the best bargains

Any new Premier customers from June 3 will be charged £2 for returns.

But, for subscribers to Debenhams Unlimited and all of the brands under that label, the fee has come into effect immediately.

Sun Online revealed in September how members of Boohoo Premier – another premium delivery service operated by the Boohoo Group – were also told to pay £1.99 per return, but it has since reneged and made them free again.

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Louise Deglise-Favre, retail analyst at GlobalData, said the introduction of returns fees was likely done to boost its profits, leaving some feeling cheated.

YOUR RETURN RIGHTS EXPLAINED

THE SUN’S Head of Consumer, Tara Evans, explains your return rights:

YOUR right to return items depends on where you purchased it and why you want to return it.

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If you bought an item online then you are covered by the Consumer Contracts Regulations, which means you can cancel an item 14 days from when you receive it.

You then have a further 14 days to return the item, once you’ve notified the retailer that you want to return it.

If an item is faulty – regardless of how you bought it – you are legally able to return it and get a full refund within 30 days of receiving it.

Most retailers have their own returns policies, offering an exchange, refund or credit.

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Shops don’t have to have these policies by law, but if they do have one then they should stick to it. 

She added: “The group has been experiencing major issues in the past couple of years, unable to compete with new competitors such as Shein in terms of agility and breadth of choice.

“Besides, the group bought the majority of the brands mentioned here during the height of its success throughout the pandemic.

“However, these brands were already experiencing difficulties and the boohoo Group likely has not been able to turn their favours around despite a change in branding and product offering.”

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The Boohoo Group did not comment.

STORE RETURN CHARGES

PrettyLittleThing recently implemented a charge of £1.99 per item returned.

In February, River Island angered customers by introducing a £2 charge to return items ordered online.

The retailer also said it would ban some customer accounts if they made too many returns.

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The charge is deducted from the total amount refunded after the customer has posted back the items.

And H&M brought in a £1.99 fee in September last year.

Before that Boohoo also began the practise in July 2022, but it continues to offer free returns for its “premier” customers.

In May 2022, fashion chain Zara introduced a fee for those looking to bring back parcels, it now charges £1.95 for the service.

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Next gives customers 14 days to return their orders, but still charges £2.50 to take them back.

A host of retailers including Mountain Warehouse, THG and Moss Bros have also added a charge for shoppers to return items bought online.

Companies have started to charge for returns as the costs of shipping have risen.

The cost of processing is also higher.

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Retailers with stores can make it easier for consumers to return goods for free as they can be dropped off in a store, which saves the shipping charges.

Which retailers don’t charge for returns?

DESPITE the trend towards charging, there are still lots of high street names that offer free returns.

Amazon says that it offers free returns for most items that are sent back within 30 days as long as they are unused and undamaged.

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It adds that most of its sellers do the same. Often, a free returns label is included with your package.

It says that it will issue a refund for a product shipped by Amazon, within a maximum of 14 days and confirm it with an automated e-mail.

Argos offers free returns for most of the things that it sells. 

Apple says you can return purchases within 14 days for free. The product must be in its original condition with all of its parts, accessories, and packaging.

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Asda has a generous online returns policy, where most things can be returned within 30 days if you change your mind. You need to show proof of purchase.

M&S’ standard returns policy is 35 days for both online and in-store purchases, except sale items, which must be returned within 14 days.

Clothing or homeware items can only be returned at main clothing and home stores and outlet items can also only be returned to outlet stores.

ASOS says that returns in the UK are free and trackable, as long as you don’t fall foul of its “fair use policy” and you return things within 28 days.

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It says that for the small group of customers who consistently take actions that make providing them with free returns unsustainable, it deducts and retains £3.95 from their refund to help cover the cost of getting the goods back.

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