Connect with us

Money

Octopus Energy customers have just hours left to avoid bill blunders after price rise

Published

on

Octopus Energy customers have just hours left to avoid bill blunders after price rise

MILLIONS of households have just hours left to submit their meter readings amid the fresh energy price cap.

After tomorrow (October 8), Octopus Energy customers will no longer be able to backdate their October 1 meter readings, meaning they could risk unexpected charges to their bill.

Octopus Energy has allowed customers extra time to backdate their meter readings from October 1

1

Octopus Energy has allowed customers extra time to backdate their meter readings from October 1Credit: EPA

Energy suppliers often recommend customers submit their meter readings on National Meter Reading Day, October 1, so they can secure an accurate bill when the price cap changes.

Advertisement

However, some suppliers have allowed customers extra time to submit the reading from October 1 in case they missed the date.

Households on a Standard Variable Tariff (SVT) are affected by the price cap and should submit a meter reading.

Households without an accurate bill could risk being overcharged – or if they are undercharged, they could eventually owe money – so either way it pays to get it right.

The new energy price cap, which limits the amount that can be charged, is now around 10% higher than the previous level which had been in place since July.

Advertisement

According to Ofgem, which sets the limit, this means the average dual fuel bill rises from £1,568 on average to £1,717, though the exact amount you pay still depends on usage and can be higher or lower.

The energy price cap changes every there months – for instance, in June, the cap fell to the lowest level in two years, from £1,690 to the previous rate of £1,568.

Now, a household in England, Wales and Scotland using a standard amount of gas and electricity will see their annual bill rise by about £149.

The price cap makes sure that prices for people on SVTs are fair and reflect the cost of energy.

Advertisement
I lost £7,000 after a British Gas smart meter billing error destroyed my credit score

It is calculated using a range of factors, including wholesale energy prices, as well as network, operating and policy costs, and VAT.

In order to maintain an accurate bill amid the price cap change, customers should have remembered to take a meter reading from the first day of October.

Octopus Energy customers must submit this reading via the phone, website, or mobile app by the end of tomorrow..

Keep in mind that if you are planning to submit your reading via the phone, Octopus phone lines close at 5pm.

Advertisement

If you don’t submit your reading by this date you can still tel the supplier later on, but it may not be applied to your next bill.

Can I backdate my meter reading if I’m with another supplier?

Octopus customers aren’t the only ones with hours to submit – E.on Next is another supplier which has set its deadline as tomorrow.

E.on Next advises that the best way to submit a reading is via your online account – the website also informs customers on how to take an accurate meter reading.

EDF, OVO and British Gas customers have a bit more time, with EDF’s deadline being October 9, OVO’s being October 11, and British Gas allowing another week, until October 14.

Advertisement

EDF customers can submit meter reads through the EDF app, their online MyAccount, or via telephone, email, text or Whatsapp.

Ovo Energy customers can submit their meter readings via the app, online account, phone, Whatsapp or webchat at any time, however the closer to the bill date the customer provides their bill date, the less of the bill will need to be estimated.

For accurate bills, Ovo recommends customers opt for a smart meter.

Meanwhile, back in September British Gas said: “If customers take a read on 1st October, but don’t get a chance to provide it on the day, a form on our website, including on our meter read page, will be available until 14th October.

Advertisement

“This will allow them to submit the read they took on 1st October and we will use that reading to calculate what they pay before the rates change.”

For customers of Scottish Power or Utility Household, the deadline to submit a meter reading has unfortunately closed.

What if I have a smart meter?

If you are on a smart meter, you do not need to submit a reading, as this is automatically sent by your device.

Those on prepayment plans or fixed rates also do not need to worry, as their bill is either predetermined, or their rate is locked in for the duration of their deal.

Advertisement

Only households on an SVT are required to submit a meter reading, so they can avoid any disputes with their energy dealer when their bill comes through.

If you’re unsure what plan you are on, visit your suppliers website or revisit your paperwork from when you began your energy package.

If you’re concerned about the new price cap

If you’re worried about affording hiked up bills this winter, many energy suppliers are opening Support Funds to help struggling customers.

For example, British Gas has reopened its Individual and Families support fund, which in the past has helped over 21,000 British customers with energy debt write off grants of up to £2,000.00.

Advertisement

Over £140 million has been set aside this winter season for those who are struggling financially.

This extends to British Gas customers and non-customers, who live in England, Scotland or Wales.

To find out if you are eligible, visit the British Gas website and search for the Individual and Families support fund – here you will find all the details available.

It is recommended that customers from companies with hardship funds first seek assistance from their own schemes.

Advertisement

For example, Octopus Energy has recently launched a scheme for pensioners after their Winter Fuel Payments were slashed, offering fresh discretionary credit of between £50 and £200.

Scottish Power’s Hardship Fund has also handed out more than £60 million to struggling customers.

And Utilita also offers grants to its customers to help clear of minimise debt, by operating through its charity partner, Utilita Giving.

Utilita Giving also partners with other charities such as IncomeMax, which helps customers make sure they are claiming what they are entitled to, and Let’s Talk, which provides replacement white goods.

Advertisement

E.ON’s Next Energy Fund also provides grants and appliance replacement services to struggling customers.

To find out what support your energy supplier is offering this colder season, visit their website or ring their helpline (which can be found online).

Help can also be accessed from the government via the Household Support Fund, which has renewed a fresh pot of £421 million funding for vulnerable households.

To find out if this is available with your supplier or council, and whether you are eligible, go to their websites and read the terms and conditions of the scheme.

Advertisement

How to save on your energy bills

SWITCHING energy providers can sound like a hassle – but fortunately it’s pretty straight forward to change supplier – and save lots of cash.

Shop around – If you’re on an SVT deal you are likely throwing away up to £250 a year. Use a comparion site such as MoneySuperMarket.com, uSwitch or EnergyHelpline.com to see what deals are available to you.

The cheapest deals are usually found online and are fixed deals – meaning you’ll pay a fixed amount usually for 12 months.

Advertisement

Switch – When you’ve found one, all you have to do is contact the new supplier.

It helps to have the following information – which you can find on your bill –  to hand to give the new supplier.

  • Your postcode
  • Name of your existing supplier
  • Name of your existing deal and how much you payAn up-to-date meter reading

It will then notify your current supplier and begin the switch.

It should take no longer than three weeks to complete the switch and your supply won’t be interrupted in that time.

If you’re just looking for simple ways to reduce your bill this winter, each of these supplier schemes, as well as the Household Support Fund also offer free electric blankets as part of their deal.

Advertisement

For example, Octopus have said they will distribute 20,000 electric blankets from Dreamland to its most vulnerable customers, keeping them warm for “as little as 3p an hour”.

The “heat yourself not your home” approach is trending fast, with retailers such as B&M introducing ranges of affordable self-heating appliances.

However, it is important to note that the elderly should not avoid turning the heating on if they are cold – for energy help contact your provider or local council, or read our article here.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Advertisement

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

Source link

Continue Reading
Advertisement
Click to comment

You must be logged in to post a comment Login

Leave a Reply

Money

Elston Consulting makes double hire to meet rising demand for model portfolios

Published

on

Skerritts buys Harrogate-based advice firm

Elston Consulting has expanded its team to meet a rising demand for its products as the popularity of its model portfolios continues to grows.

Tony Lord has joined the firm as an adviser relations manager. He has over 30 years’ experience in the industry, helping to grow platforms from launch to maturity.

Alongside Elston Consulting head of adviser relations Scott Adams, he will focus on working with new and established adviser firms to support their investment proposition.

Henry Vijayaratnam also joins as an associate in the investment research team.

Advertisement

Vijayaratnam completed the Elston Summer Internship in May 2024 and will report to investment director Hoshang Daroga and head of research Henry Cobbe.

Elston Consulting said the two appointments will strengthen the group’s capabilities as it “continues to bring its model portfolios capabilities to advice firms and DFMs.”

Elston has seen increased adviser enthusiasm for the Elston Adaptive range of portfolios, designed for accumulation and Elston Retirement range of portfolios designed for decumulation.

These portfolios are managed by Elston Portfolio Management and are available across most adviser platforms.

Advertisement

Cobbe said: “We are delighted to welcome Tony Lord and Henry Vijayaratnam to Elston. They will be an asset to our firm. This is an exciting time for Elston as we are seeing rapidly growing interest in the investment solutions we design.

“We are thrilled to be able to expand the team to continue serving the adviser firms we work with and supporting their investment proposition.”

Lord added: “Advisers are facing many different demands on their businesses, not least the need to provide consistent investment outcomes to their clients at a competitive cost.

“I am delighted to be joining Elston tasked with supporting advisers with their investment propositions using the high-calibre solutions Elston can develop for advisers.”

Advertisement

Vijayaratnam said: “I am thrilled to be joining Elston as a permanent team member following a summer internship, in which I learned a huge amount from colleagues.

“I am looking forward to making my mark in the financial services space and progressing my career with Elston Consulting.”

Source link

Advertisement
Continue Reading

Money

Mind-boggling £4.5MILLION mansion hides incredible secret behind its doors – it’s a house hunter’s wildest dreams

Published

on

Mind-boggling £4.5MILLION mansion hides incredible secret behind its doors - it’s a house hunter’s wildest dreams

A HUGE mansion valued at £4.5million hides an incredible secret feature behind its front doors.

The Grade II-listed property in Lymington, Hampshire, has been dubbed every child’s “dream” home.

From the outside the property looks perfectly ordinary, if rather grand

10

From the outside the property looks perfectly ordinary, if rather grandCredit: Kennedy Newsand Media
But inside there's a slide which can whizz you down from the first floor to the ground

10

Advertisement
But inside there’s a slide which can whizz you down from the first floor to the groundCredit: Kennedy Newsand Media
The property features five reception rooms and this is just one of them

10

The property features five reception rooms and this is just one of themCredit: Kennedy Newsand Media
There's a well-maintained south-facing garden

10

There’s a well-maintained south-facing gardenCredit: Kennedy Newsand Media

The massive home boasts nine bedrooms, seven bathrooms, five reception rooms, a detached coach house and a south-facing garden.

However estate agents Spencers say the house is guaranteed to “liven up any dinner party” thanks to its most unusual asset – a slide from the first floor to the ground floor.

Advertisement

The stainless-steel tube allows guests to descend from the first floor in style through a glass door and is designed ‘for those with a sense of fun’.

There is also a games room, library and a cinema while all the bedrooms house a full media suite and surround sound system.

The listings reads: “A second means of descending from the first floor is via a polished stainless steel tube slide which passes through a glass floor, designed for those with a sense of fun and a great talking point to liven up any dinner party.”

A Spencers spokesperson added: “It’s one of the unique houses in Lymington.

Advertisement

“It’s been designed around a certain lifestyle and with a life that doesn’t take itself too seriously.

“The house itself has a huge amount of history and has been recently updated by the current owners in a particularly stylish fashion.

“Not every house that we market has an indoor slide. It’s quite fun.

“It’s the sense of fun that it brings. It’s a great family house. Good for kids. It’s really the whole package.

Advertisement
Inside ‘the world’s most bling tiny home’ dubbed the Golden House with stunning ‘shimmering glass’ and ‘5-star luxury’

.”Everything has been designed around comfort and convenience. It’s designed as a house for someone to live in who wants to enjoy life.”

Spencers say the 8,000 sqft family home promises “great grandeur and history” and “imagination” and even sports a sunken ice trough “from which to serve fresh sea food or champagne”.

Many users have praised the novelty structure on social media, with one user commenting “we all dreamt of this as a kid, right?”

Another user posted: “Super cool.”

Advertisement

While a third user wrote: “If I won the lottery.”

A fourth person said: “I love it.”

Another unusual home went on the market last month and it would definitely (maybe) ideal for an Oasis fan.

Elsewhere, you could get your hands on the corner shop that featured in the hit comedy show Open All Hours.

Advertisement

If those properties are out of your price range then a terraced house in New Tredegar, Wales, has gone on the market for nothing – but you may want to take a look inside first.

Estate agents Spencers say the house has a 'sense of fun' thanks to the slide

10

Estate agents Spencers say the house has a ‘sense of fun’ thanks to the slideCredit: Kennedy Newsand Media
The grade 2 listed building was recent done up by the current owners

10

The grade 2 listed building was recent done up by the current ownersCredit: Kennedy Newsand Media
There's even his 'n' hers bathtubs

10

Advertisement
There’s even his ‘n’ hers bathtubsCredit: Kennedy Newsand Media
There's plenty of space to hold lavish dinner parties

10

There’s plenty of space to hold lavish dinner partiesCredit: Kennedy Newsand Media
All nine bedrooms house a full media suite and surround sound system

10

All nine bedrooms house a full media suite and surround sound systemCredit: Kennedy Newsand Media
The property comes with a detached coach house

10

The property comes with a detached coach houseCredit: Kennedy Newsand Media

Source link

Advertisement
Continue Reading

Money

Sirius reveals 14.9% rise in rent roll in first half

Published

on

Sirius reveals 14.9% rise in rent roll in first half

In a trading update to investors, the German and UK business and industrial parks group revealed that on a like-for-like basis rent roll increased 5.5% and that the group remains on track to deliver full-year results in line with expectations.

The post Sirius reveals 14.9% rise in rent roll in first half appeared first on Property Week.

Source link

Continue Reading

Money

FCA to probe consolidation in advice market

Published

on

Loyal North completes double acquisition

The Financial Conduct Authority has announced plans to review consolidation within the advice market.

In a letter sent to advice and investment firm bosses today (7 October), the regulator said there has been an increase in the acquisition of firms or their assets over the past two years.

It said that, while industry consolidation can provide benefits, various types of harm can occur where this is not done in a “prudent manner” with effective controls to promote good outcomes.

“We plan to undertake multi-firm work to review consolidation within the market,” the letter said.

Advertisement

“Where we receive notifications from individuals or firms to acquire or increase control in regulated firms, we will assess and challenge their suitability and the financial soundness of the acquisition.

“Where acquisitions complete without prior regulatory approval, we may use our enforcement powers to object to the transaction or initiate criminal proceedings.”

The FCA said it expects firms to get its approval to acquire or increase control in a firm it regulates.

A firm looking to do this must also ensure the “delivery of good outcomes” is central to its culture.

Advertisement

“Your leadership, governance, oversight arrangements and controls should be effective, adequately resourced, and commensurate with your growing size and complexity,” the regulator said in its letter.

It also expects acquirers or consolidators to undertake adequate due diligence of the selling firm or client bank and take into account its supervision review report and guidance.

And acquiring firms must ensure they hold “adequate financial resources” at all times.

“Where acquisitions are funded by debt, you should have a credible plan to service the debt,” the FCA said.

Advertisement

“This should be supported by realistic and stress-tested financial projections. Where you are an investment firm group, you must fully comply with our prudential consolidation rules.”

Source link

Advertisement
Continue Reading

Money

Cadbury axes chocolate bar favourite from family treat bags and SHRINKS size leaving shoppers fuming

Published

on

Cadbury axes chocolate bar favourite from family treat bags and SHRINKS size leaving shoppers fuming

FAMILY packs of Cadbury chocolate have shrunk down in size, leaving customers anything but sweet.

Previously the popular assortment of 14 “treatsize” chocs contained Chomps, Crunchies, Flakes, Fudges, Twirls and Curly Wurlys.

Cadbury has reduced the size of the chocolates in its popular family pack

1

Cadbury has reduced the size of the chocolates in its popular family packCredit: Cadbury’s

But new packs appearing in recent months have seen the Crunchie axed from the selection, as well as the size reduced from 216g to 207g.

Advertisement

But the price remains the same at around £3 for 14 treats.

Customers have blasted the change as they noticed the new packs appearing in supermarkets in recent months.

One review on the Asda site in September complained the bag was “smaller than advertised”.

Read more on sweet treats

Another added: “No Crunchie at all. Honestly not worth it considering eight pieces were Chomp and Fudge. Awful value.”

Advertisement

A third moaned: “Used to be good but no Crunchie in them less Flakes and Twirls and filled up with small Fudge and Chomp. Won’t be buying any more.”

Another fan on X said: “They have replaced the Crunchie with a Flake in the @CadburyUK mini packs. Frankly, am furious about it.”

Susannah Streeter, of investment firm Hargreaves Lansdown, said chocolate makers were struggling due to the price of cocoa.

She added: “Soaring cocoa prices are threatening the profits of the big confectioners.

Advertisement

“Companies are trying to find ways to protect margins, and it seems consumers are being faced with another round of shrinkflation on some products.

“Although wholesale cocoa prices have come down from the record levels in April, helped by better weather in key producing countries in Africa, they are still more than double the level of this time last year.

Which chocolate bars have been discontinued in the UK?

“It doesn’t look like the price pressures will ease significantly any time soon. The world’s largest producer, Ivory Coast, has set the purchase price of cocoa from its farmers, at a record level.

“Consumers have already had to swallow some bitter price hikes and sales are now significantly below other snack categories, which is forcing companies to look at other ways of absorbing increased costs.

Advertisement

“Chocolate lovers may have to be prepared for further sleights of hand, as we head towards key events like Halloween or Christmas.’’

Cadbury did not respond to our requests for a comment.

The chocolate maker has recently shrunk the size of its Brunch bars by 12.5%.

The price of a bar of Dairy Milk shot up by 12% in just a single month in July.

Advertisement

Why are products axed or recipes changed?

ANALYSIS by chief consumer reporter James Flanders.

Food and drinks makers have been known to tweak their recipes or axe items altogether.

They often say that this is down to the changing tastes of customers.

There are several reasons why this could be done.

Advertisement

For example, government regulation, like the “sugar tax,” forces firms to change their recipes.

Some manufacturers might choose to tweak ingredients to cut costs.

They may opt for a cheaper alternative, especially when costs are rising to keep prices stable.

For example, Tango Cherry disappeared from shelves in 2018.

Advertisement

It has recently returned after six years away but as a sugar-free version.

Fanta removed sweetener from its sugar-free alternative earlier this year.

Suntory tweaked the flavour of its flagship Lucozade Original and Orange energy drinks.

While the amount of sugar in every bottle remains unchanged, the supplier swapped out the sweetener aspartame for sucralose.

Advertisement

Cadbury said the hike was a “last resort” due to rising costs of cocoa in West Africa.

It has already hiked the price of Dairy Milk Coins ahead of Christmas.

The recommended retail price (RRP) of £2.19 is 20p more than last year, though supermarkets can set their own prices.

It came after The Sun revealed that Mars has shrunk the size of its Celebrations tubs.

Advertisement

The 600g box has been cut to 550g — equal to a reduction of around five sweets.

Mars blamed the rising costs of raw materials and operations.

Chocolate companies buy their cocoa up to a year before they manufacture and sell their products.

When an item shrinks in size but the price stays the same, it’s a tactic known as shrinkflation.

Advertisement

It means shoppers won’t pay more when costs increase for the company making the item, but they will get less product.

Smaller products are easier for customers to digest compared to increasing prices, making it a popular option for food manufacturers as it’s less noticeable.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

Advertisement

Source link

Continue Reading

Money

Act now to stop CGT rise destroying client portfolios

Published

on

Model portfolio sales slow despite 2023 market boom
Shutterstock / piyawit ubonsatit

We are living through interesting times. There is a new UK government, promising an enduring partnership with business to deliver the economic growth we need.

This sounds very exciting, except it comes with rumours of impending capital gains (CGT) and inheritance tax (IHT) increases in the upcoming Budget, likely to achieve exactly the opposite.

These tax areas present real disincentives to investment in innovative enterprises, which might otherwise generate that heralded economic growth.

Any continuing meddling with CGT following the virtual destruction of personal annual allowances by former chancellor Jeremy Hunt last year will be challenging for those of us in the investment business.

Gains indexation allowance was removed in 2008, introducing a direct taxation on inflationary ‘non-gains’. In the meantime, personal annual CGT allowances (the annual exempt amount) have been consistently reduced from £12,300 as recently as 2023, to a mere £3,000 currently.

Advertisement

That is quite a big ask for an investment manager and the risk of getting it wrong is suddenly multiplied

This means an investor who bought shares worth £20,000 some five years ago (August 2019) and has just sold them in August 2024 for £28,051 (based on five years’ reasonable theoretical annual returns of 7%) would be in line today, beyond their annual CGT allowance of £3,000, to pay either £505 or £1,010 in CGT (at 10% or 20% depending on whether they were a standard rate or higher rate income tax payers).

Based on actual government recorded inflation of 33.66% over those years, their investment would need to equal £26,732 to have retained its purchasing power.

If, as seems likely in most cases, they are higher rate taxpayers, they would have net proceeds of £27,041 after CGT – a paltry ‘real’ inflation-adjusted return of 1.54% over the full five-year period.

It gets worse the more that is invested…

Advertisement

Moreover, the impact of any increase in the rate of this tax, which was already a tax largely on inflation and therefore doubly unwelcome, would make active portfolio management even more challenging than it is today.

Who but the bravest manager is going to sell an asset with a gain, paying up to 40% tax on virtually all, if not all, of that gain, to reinvest with the intention of building on that (now net) gain in a compelling replacement asset?

The justification for doing so could only be to recoup at least that ‘surrendered’ gains tax, before then seeking further actual gains within the replacement asset.

That is quite a big ask for an investment manager and the risk of getting it wrong is suddenly multiplied – by personal CGT allowances having been dropped to insignificant levels but also now the added risk of a higher tax rate, allegedly potentially, doubling (see table below).

Advertisement

On an inflation-adjusted basis, the outcome looks dire. But there is one way to try to mitigate these changes.

It involves converting actively managed individual portfolios (or even the most gently managed portfolios) into holdings in virtually identical portfolios but managed for groups of similar investors in portfolio-style collective funds – where, crucially, underlying trading is then exempt from CGT.

Portfolios can continue to grow, profit on profit, CGT free, via active management, so gains only come into play once when each investor finally cashes in any units/shares from the collective version of their portfolio.

Taking one final, across the board, potential CGT hit to initiate portfolio-style funds would create clean ‘portfolios’ for each investor going forwards.

Advertisement

Portfolio managers currently using model portfolios should consider moving clients into their own branded portfolio-style funds on a collective basis for groups of clients with similar investment requirements.

Alison Dean is head of investment oversight at Way Fund Managers

Source link

Advertisement
Continue Reading

Trending

Copyright © 2024 WordupNews.com