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My search for the perfect work soundtrack

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Do you listen to music while working? I would like to, because I like music, and like to think of myself as a cultural enthusiast, but also because I’m sitting in front of my laptop in an empty kitchen and I worry that the incipient silence will encourage the rodent community I suspect are loitering beneath my floorboards to come and say hello.

Right now, I’m listing to Painless by Nilüfer Yanya, because Pitchfork says that her “sophisticated spin on heartbreak music” puts her at number 56 of “the best 100 albums of the 2020s so far”, and because the songs are just unfamiliar enough I can’t sing along. But, already I can feel my fingers twitching towards Spotify because although it is “mesmeric”, it’s also a bit jangly and I’m in danger of becoming distracted.

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Listening to music while working is generally considered a good thing. I’m just very bad at it. Numerous studies have been undertaken that found that music in the workplace can increase mood, productivity and performance, whether that work is performing tedious menial repetitive tasks in a factory, or a comprehension test. The British Broadcasting Corporation (BBC) aired its first edition of Music While You Work on 23 June 1940, in the midst of the war effort; it ran until 1967. Its up-tempo soundtrack was designed as a 30-minute vibe, loud enough to be heard on the factory floor but not too racy — the corporation forbade the playing of any rumbas. According to letters sent to the broadcaster, its impact was “incalculable”, with many factory owners estimating that productivity increased by up to 15 per cent.

I’m listening to one of its earliest recordings right now via footage dug up on YouTube, and it does indeed have an upbeat, jazzy bombast with occasional flavours of marching band. Just the kind of pep those factory “munitionettes” would have needed to keep the shells stuffed with ammo. But it’s a bit too robust and patriotic for 2024: and so I’ve moved on to Max Richter, the patron saint of ambient somnambulism, whose facility for extemporising on a handful of chords has accompanied dozens of soundtracks. The Blue Notebooks, conceived initially as a protest against the war in Iraq in 2003, has since been used to convey alien encounters (Arrival), mental breakdown (Shutter Island) and male friendship (The Leftovers). Richter is one of the most popular contemporary composers, masterful in his ability to elide mental focus and mood, but, for the purposes of writing this, it’s a bit of a downer, so I’m skipping once again to my brother’s top work-song recommendations, the “looped and repetitive” electronica of things like Bonobo, Aphex Twin or late Radiohead.

Nah. Not happening. I can’t find my soundtrack: much as I want to, nothing quite hits the mark. I’ve tried listening to classical, because I mistakenly thought it would be calming and restful, and most of it was so syncopated and unhinged it felt like listening to a panic attack. “Music is the wine which inspires one to new generative processes, and I am Bacchus who presses out this glorious wine for mankind and makes them spiritually drunken,” wrote Ludwig van Beethoven of his contribution to the creative process. But listening to any of his symphonies, I find, feels like taking a tab of acid. Not helpful.

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Neither do Bach’s celebrated cello concertos, universally considered to be the ultimate in ambient bliss, do it for me. It all feels a bit performative, as though I’m trying to play a role in someone else’s life: richer, more culturally profound and inhabited by people like Cate Blanchett and Bill Nighy. And I’m a George Michael kind of girl.

Of course, one’s choice of soundtrack all depends on whether your sounds are designed to be enjoyed by all simultaneously, or squirrelled into headphones and enjoyed in your own aural hideaway. Productivity is said to be increased by musical accompaniment, but what if your cohort insists on listening to Whitesnake? Or Abba? I still get PTSD symptoms on hearing the first few bars of David Gray’s studio album White Ladder because it played on a loop in the restaurant in which I waitressed at the back end of the 20th century. Play me the first notes of “Babylon” and I’ll try to serve you a grass-reared steak, medium rare, with a side of chunky chips.

In our office, as with many, there seems to be a generational divide between those who like to work in silence and those who must be plugged into their headphones. For the purposes of the group dynamic I’m not a huge fan of the “locked-in syndrome” that seems to have possessed Gen Z workers to block out all extra-sensory stimulation. I can’t understand why they wouldn’t want to hear my fascinating witterings, which I offer frequently and freely. Nevertheless, they like to beetle away while tuned into Steve Lacy’s “Atomic Vomit” or “Take Me Home” by PinkPantheress. And who am I to argue?

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Sorry for the brief interlude . . . Just had to accompany Miley Cyrus in the chorus of “Used to be Young”, the best track, I would argue, on her seminal 2023 album 2023 album Endless Summer Vacation.

And here we are, at the column’s end. And Fleetwood Mac has popped up on the Spotify playlist (a compilation of “Work Music” based on my own listening preferences. A last resort solution). Is there ever a circumstance in which the answer isn’t Stevie Nicks?

This week’s contribution was brought to you by a host of artists: but I still haven’t found my optimum soundtrack. Help me knuckle down. I don’t want to sit in silence: so please send me your best suggestions . . . 

Email Jo at jo.ellison@ft.com

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Lore Segal, Austrian-American novelist, 1928-2024

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In the winter of 1938, Lore Segal said goodbye to her parents at the train station in Vienna and boarded a train that would whisk her away from the burgeoning Nazi occupation. She was one of the lucky 10,000 children selected for Kindertransport, a humanitarian initiative to foster endangered Jewish children in Nazi territories into British homes. Arriving in England, Segal felt safe, but not known. “My foster parents did not understand what was happening in Vienna,” the writer, who died this week at the age of 96, said in an interview in 2007. “The questions they asked me were not relevant”. And so the ten-year-old child began to write about what had happened, filling 36 pages of a school book with what she called “Hitler stories”.

It was at that moment that Segal discovered something she not only wanted, but needed to say. “It was the novelist’s impulse not to explain or persuade but to force the reader’s vision: see what I saw, feel what it felt like,” she wrote in the preface to her first novel, Other People’s Houses, a fictionalised account of the time she spent in foster homes. That impulse drove her through eight decades of writing: five novels, children’s books, essays and a steady stream of short stories for the New Yorker. The first of these was published in 1961, when she was 33; the last was in an edition of the New Yorker that appeared on newsstands the day she died.

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Leaving Vienna gave Segal both the impetus to write and one of the necessary tools. Sitting on a tram, the protagonist in Other People’s Houses spots “another little Jewish girl with a rucksack and suitcase” and tries to catch her eye, “to flirt up a new friend for myself”. The girl ignores her, too busy crying. In their different aspects, Segal recognised that she had transposed her own grief into excitement. This was, she later said, “a form, surely, of denial”.

Children wave from the deck of a ship
German children arrive at Harwich in England in December 1938 under the Kindertransport programme © Fred Morley/Fox Photos/Getty Images

That detachment, however, is what allowed Segal to “stand back, not judge and just see what was happening,” says Natania Jansz of Sort of Books, which published Segal’s writing in the UK. “She was able to investigate what was happening around her.”

In England, Segal was eventually joined by her parents, and in her early twenties she moved to New York, where she began writing in earnest. What started as a series of short stories about refugees were stitched into Other People’s Houses in 1964. Twelve years later (“I’m slow,” she once explained) a novella called Lucinella traced the story of a poet living among the New York literati. Twenty-two years later, in 2007, she published Shakespeare’s Kitchen, a collection of stories set in a think-tank in Connecticut which was nominated for the Pulitzer. 

Segal wrote from 8am until 1pm every day of her adult life. As she grew older, her characters did too. Last year she published Ladies’ Lunch, a collection of stories which follow a group of ninety-year-old women who periodically meet to laugh and lament their ageing. In one story, Lotte, infuriated at her diminishing freedoms, continually asks her friend Ruth if they could “rent a car together”; in another, Colin is “the only one of the husbands still living” and also the one the friends “could not stand”. The collection was a hit, “splashed all over Manhattan shop windows”, Jansz says. Segal “absolutely loved it”.

Her continued output revealed the depth of her love for the activity of writing. She was a prodigious editor of her own work, known to tweak stories even after publication when a stronger word or image came to her. Her tendency to write novels as a series of stories was born in part from this minute focus.

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“I put down a sentence, and that sentence makes it possible to make the next one. I don’t have a usable plan,” she said. “I don’t experience my life as a plot and am not good at plotting my novel.”

As well as being an author of consummate craft she was a writer of joy. “Charm is a word I have never used,” her friend, the writer Vivian Gornick, said over email. “But a few weeks ago I realised that when I think of Lore, the word comes into my head. What I mean by that is this: she loved being alive, she found the world attractive, as a result she found something attractive in almost every person who came her way. This quality irradiated her personality. Not a person to whom I introduced her failed to fall in love with her. This, I think, is the essence of charm.” 

Segal greeted old age with characteristic frankness and curiosity. Jansz recalls the moment Segal informed her that she was losing her sight, saying “I’ve emigrated a lot in my life, and not always by choice. Maybe I could think of this as another emigration and, maybe, like the others, I’ll also find this interesting.”

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I reveal the £5 discount card that save families HUNDREDS on days out and holidays

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I've been using my Blue Light Card to save hundreds on family holidays since it launched in 2008

EARLIER this year, social media was abuzz with news that teachers can now sign up for the popular Blue Light Card – a discount scheme that’s saved my family hundreds of pounds over the years.

It’s no wonder that so many teachers were trying to take advantage of their newfound eligibility that the website crashed and the company had to introduce a waiting list to join. 

I've been using my Blue Light Card to save hundreds on family holidays since it launched in 2008

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I’ve been using my Blue Light Card to save hundreds on family holidays since it launched in 2008Credit: Catherine Lofthouse
My family and I use the Blue Light Card to save on holidays and days out

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My family and I use the Blue Light Card to save on holidays and days outCredit: Catherine Lofthouse

We’ve been using our Blue Light Card, launched in 2008, since its very early days as my husband’s in the emergency services.

Over the years, the savings have really added up, especially when it comes to booking holidays and days out.

It’s my go-to app when I’m looking at whether I can get a discount on tickets, hotel rooms or even breaks away. 

It’s now second nature for me to use it when I book a UK holiday park, as both Butlin’s and Haven are the among those covered.

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We’ve been visiting Butlin’s at least once a year since my eldest son, aged 12, was born.

Every time we’ve used our Blue Light Card privilege, it’s saved us £20, adding up to more than £200 over the last decade.

And our Haven savings probably add up to about the same amount over the years too.

It’s certainly not bad for a discount scheme that only costs £5 to join. 

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When my husband first became a member, it was free if you just joined online or £5 for five years if you wanted a card to keep in your wallet.

Now it costs £5 for two years, but there’s lots of people still waiting for their application to be processed as the company works its way through the backlog from the summer rush.

Exciting Family Day Out: Get Your Tickets Now!

We’ve also had some great deals on days out over the years with our Blue Light Card.

Sometimes the card holder can get in for free, with other friends and family members bagging a discounted rate.

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We’ve done that before at attractions like the Legoland Discovery Centre in Birmingham.

I’ve noticed that lots of circuses have been offering free Blue Light Card tickets this year.

The big theme parks like Alton Towers and Legoland even host exclusive members-only days out, with tickets that can only be bought through the Blue Light Card site.

These usually run at the start and end of the season and often include discounted prices for the on-site hotels as well.

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Where can I use a Blue Light Card?

The attractions that participate in the Blue Light Card scheme can change regularly, meaning there isn’t a comprehensive list of places.

It’s worth checking whether the discount is valid before planning a day out.

Some of the current participating attractions include:

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  • Alton Towers Resort
  • The Blackpool Tower
  • Cadbury World
  • Thorpe Park Resort
  • Drayton Manor Park
  • Legoland Windsor Resort
  • Shrek’s Adventure London
  • Chessington World of Adventures

Blue light cardholders can also make big savings on their holidays with the following websites:

  • Booking.com
  • EasyJet Holidays
  • Eurocamp
  • Expedia
  • Hotels.com
  • Jet2 Holidays

But you’ll need to be quick if you want to bag a bargain as these member-only days often sell out on the day they go on sale.

Whether it’s taking £20 off a stay at Butlin’s or bagging a bargain theme park ticket, it’s worth taking your time to trawl through the website, or the app, to see what appeals to you.

There’s so many partner companies signed up that there’s bound to be stuff you’re already buying that you could save on.

You can even use your card in the least likely places and sometimes those small wins are the best of all.

We had an excellent takeaway meal from My Plaice in Gorleston while we were on holiday in Great Yarmouth and the owner knocked 10 per cent off the price of our fish and chips when my husband showed our Blue Light Card. 

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I think the deals to be had with the Blue Light Card beat those on offer with other discount cards like Kids Pass, which I’ve also been using this year.

If you’ve heard about Blue Light and thought it wasn’t for you, maybe it’s time to take another look and see if your job qualifies for membership, now the categories covered have been extended beyond the emergency services, military and healthcare professionals.

I’ve shared other money-saving hacks on days out in the UK, including a kid’s pass.

Earlier this year, we revealed some of the best free kids’ attractions in London for families to visit.

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The Blue Light Card costs £5 but is only eligible for certain professions

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The Blue Light Card costs £5 but is only eligible for certain professionsCredit: Catherine Lofthouse

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What cities owe the provinces

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A friend calls it, with some distaste, the “ring of fire”. He is referring to the counties that encircle London and that have a tense relationship with the place. They are everything the capital isn’t: conservative if not Conservative, full of families, car-oriented, perhaps not swarming with cultural treasures. While far from homogenous — many an Asian household ends up moving out there — the ambient street chatter is not the omnilingual serenade it is within the M25.

The quarrel between the two worlds goes like this. People in the counties can’t believe that urbanites pay a premium to live in a Babel of cramped apartments and phone theft. We in turn view them as rubes who might at any moment order a Sauvignon Blanc that isn’t Dagueneau. Most big cities have an equivalent hinterland: the San Fernando Valley, the bridge-and-tunnel crowd, and so on. If relations are this strained with the commuter fringe, imagine the antagonism between cities and the deep interior of the nation. Except we don’t need to imagine. Brexit and the election of Donald Trump made clear what the heartlands think about us.

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Yet we can’t do without them. I don’t mean something woo-woo here: something about the value of human difference and learning from one another. I literally mean that great cities wouldn’t work as an economic proposition without lots of mildly conservative voters in the rest of the country. What does a global city need? Competitive (though not necessarily super-low) taxes. Non-burdensome regulation. A business-friendly atmosphere. Which way do they vote? Left.

In 2019, it was the Home Counties and the post-industrial regions that averted a Jeremy Corbyn premiership, with all that would have entailed for the City. London, including much of affluent London, voted for him. A decade ago, Paris was entering a rut of ossified cuisine and entrepreneurial torpor. Its current dynamism, its finance and tech boom, owes at least something to the reversal of François Hollande-era costs on business. Who had Paris voted for in 2012? Hollande.

In essence, the provinces bail the metropolis out of its self-defeating politics. They also hold it back in some ways: by supporting Brexit, by opposing immigration. But the trade-off is worthwhile. Cities can withstand these nuisances in a way they couldn’t withstand eternal one-party dominion, as some Californians might attest. The governing climate in which urban life flourishes is a blend of progressive ideas (liberal immigration rules, infrastructure spending) and conservative ones (market incentives, toughness on crime). To the extent that big cities have this balance, it is increasingly because the wider nation provides the second half.

Put it another way: why do so few city states exist? As a mode of government, it has centuries more pedigree than the nation state. A greater share of humanity is urban-dwelling now than in the time of Medici Florence or Hanseatic Hamburg. With cities subsidising the heartlands, there is a casus belli ready to go. Beyond Monaco and Singapore, though, the list of sovereign cities in the modern world thins out. And the clamour for more to secede from their countries is near zero.

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Granted, national feeling goes deeper than liberals as arid me will credit. And defence relies on scale. (Monaco has to look to France for much of that.) But I wonder if another snag is that the politics of an independent London or New York would never work. The demos needs balancing out with a flintier conservatism, at least if the current business model of these places is to survive. This is truer now than when cities had lots of right-of-centre voters, before the partisan “sorting” of people into like-minded communities.

So yes, on a night out, when the city starts to glow, one’s thoughts turn naturally to secession. There could be visa checks at the M25. There could be universal conscription to defend our 9mn-strong republic. And imagine the fiscal surplus. But then I’ll meet another rent-control enthusiast with a Yanis Varoufakis book on their shelf, and wonder. Since the Elizabeth Line was built, there has been a new edge to the snobbery about the ring of fire. The rap is that it brings in too many overdressed outsiders for a night at Hakkasan or wherever. But they don’t just have a right to be here. They have been, when London’s own judgment lapsed, the city’s ultimate guardians.

Email Janan at janan.ganesh@ft.com

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Full list of supermarket Christmas delivery slots – and exact dates to order by revealed

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Full list of supermarket Christmas delivery slots – and exact dates to order by revealed

THE high street supermarkets have got their Christmas delivery slots open for bookings already – and here’s all the key information you need to get your festive food sorted.

While the big day is more than 70 days away many households will want to get their preparations underway to avoid disappointment.

Shoppers can already book their Christmas food delivery slot with their favourite high street supermarket

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Shoppers can already book their Christmas food delivery slot with their favourite high street supermarketCredit: Getty

Demand for a festive food delivery straight to your door has surged in recent years as it saves time, allowing people to get on with other necessary tasks.

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But many are aware that bagging a slot during the festive period is notoriously difficult.

So it is worth being aware of the key dates of your favourite grocer so you are not disappointed.

Asda

The UK’s third-largest grocer has also announced when shoppers could secure their booking.

Asda is giving its delivery pass customers a head start to book their slot.

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Customers who pay for this feature can book their slots for Christmas from October 15.

Meanwhile, non-pass holders can book their slot from October 22.

The supermarket said that over one million home delivery and click-and-collect slots will be available in the week leading up to Christmas.

The minimum online spend at Asda is £40 for delivery and £25 for click and collect.

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Shoppers can also make changes or additions to their basket up until 11pm the night before their delivery or collection.

How to find the best bargains at the supermarket

Iceland

The major retailer’s service enables shoppers to pre-book and pay for their Christmas dinner and other festive treats in advance, which will then be delivered to their door five days later.

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Unfortunately for shoppers, the budget supermarket chain will not be offering its click-and-collect service for Christmas bookings.

And Iceland has unveiled its Christmas 2024 range which comes with a pigs in blankets Yorkshire pudding.

Morrisons

Delivery Pass customers were be able to book their slots from October 2.

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Customers without a Delivery Pass can book slots from October 9.

Morrisons Delivery Pass allows you to shop online as often as you like without having to pay for delivery every time you checkout.

All shoppers need to spend at least £25 before they can check out an online order.

Those without a delivery pass will be charged between £1.50 and £6 to secure a one-hour delivery time slot.

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People are advised they shouldn’t get a delivery pass unless they think it will save them money in the long term – not just to get a Christmas slot.

Morrisons has also unveiled its Christmas food range.

Sainsbury’s

Sainsbury’s has today confirmed when customers can book a slot for their Christmas shop to be delivered.

Loyal customers who have the supermarket’s “Delivery Pass” get first dips and will be allowed to book home delivery and click and collect from Wednesday, October 16.

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Delivery Pass holders pay a flat rate to Sainsbury’s to get their orders for free at all times of the year.

Meanwhile, non-pass holders will be allowed to book slots from the following week, October 23.

Both can schedule deliveries for between December 18 – 24.

Christmas delivery slots open on October 16 for Delivery Pass customers and 23rd October for all customers.

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Customers can amend their baskets until 11pm the day before their order is due.

Tesco

Those already thinking about Christmas preparations can pre-book their Christmas food delivery from the beginning of next month.

However, Tesco is giving customers who pay for an annual delivery pass first dibs.

The supermarket’s delivery plan and click and collect delivery plan customers can book their slots from 6am on Tuesday, November 5.

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This gives customers a one-week head start on regular shoppers, who will have to wait until November 12 to nab a slot.

But if you also want to get ahead of the game, you can still sign up to the relevant delivery plan by Monday, November 4.

Tesco delivery plans range from £3.99 a month to £7.99 a month, depending on what level of service you want.

You could save on each plan by paying for 12-months up front.

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The click and collect plan costs £2.49 a month.

Waitrose

The posh grocer has already allowed its customers to start booking slots for Christmas.

It costs £4 to book a slot and orders must be over £40.

But if shoppers are keen to get their Waitrose shop delivered to their home they should act fast.

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Most of the slots from Sunday, December 22 to Tuesday, December 24 are fully booked.

Dates are still available for Friday, December 20 and Saturday, December 21.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

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Mike Ashley’s Frasers continues spree despite Mulberry handbagging

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Mike Ashley’s Frasers continues spree despite Mulberry handbagging

UK retailer’s investments in listed rivals are worth around £500mn

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I’m unable to walk and felt humiliated after TUI staff wouldn’t help – now they won’t pay compensation

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I’m unable to walk and felt humiliated after TUI staff wouldn't help - now they won’t pay compensation

 Q) I AM struggling to get compensation after TUI failed to pass on my disability needs.

I booked a trip to the Dominican Republic to treat my family in July 2019.

We helped a customer get compensation after poor customer service

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We helped a customer get compensation after poor customer service

When I booked the trip, I told the agent I have mobility issues and would need special seating and assistance getting around.

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But on the flight, I was put in standard seating and there was no ramp to help me get on and off.

Staff then wouldn’t let me use the toilet in the premium section, after being told to go there to avoid queuing.

The whole thing was humiliating and I was in pain after the flight.

I feel I’m owed some compensation as my illness was not accommodated at all. Can you help?

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Kevin Carter, Kingston, Surrey

A) Travelling can be a nightmare at the best of times, but if you have a disability, it can be extra difficult.

So, you were relieved when you told TUI about your needs and an agent reassured you that it would pass them on.

Imagine your horror, then, when you came to board your flight and discovered there was no ramp available to help you get on and off.

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This meant you had to climb the stairs, which took you a long time and caused you considerable discomfort.

Then, once you got on board, you told me you were put in a standard seat, despite asking for extra legroom seat, causing you even more discomfort.

And during the flight, you said you told an attendant you needed to use the toilet, and they directed you to the premium section of the aircraft to avoid queueing.

But when you followed their directions, another flight attendant said you could not use this toilet and told you you had to wait in the queue.

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By the time you arrived at your destination, you felt shaken and confused.

When I spoke with TUI, it apologised for the issues you faced with your flight.

However, it said it couldn’t find your request for accessibility help in its files. 

It’s possible the caller you spoke with failed to note this down, but as there are no records, TUI can’t confirm what exactly happened.

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Despite this, it has now offered you £200 cash as compensation for your experience.

When it reached out to you, it also told you that your feedback had been taken on board.

If you do have accessibility requirements, it’s really important to tell flight staff in advance to make sure everything is accommodated for, and it’s worth double checking before you arrive that everything is in place.

If you do this and you don’t get the help you requested, you can make a complaint.

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Try complaining directly to the airline in the first instance, and ask how you’d like them to put it right.

Put your complaint in writing so you can refer back to it if needed later.

If this fails, you can escalate your complaint to a third party like a dispute resolution service.

Our Squeeze Team has won readers a total of: £183,310

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How to contact our Squeeze Team

Our Squeeze Team wins back money for readers who have had a refund or billing issue with a company and are struggling to get it resolved.

We’ve won back thousands of pounds for readers including £22,000 for a man asked to pay back benefits to the DWP, £2,800 for a family who had a hellish holiday and £635 for a seller scammed on eBay.

To get help, write to our consumer champion, Laura Purkess.

I love getting your letters and emails, so do write to me at squeezeteam@thesun.co.uk or Laura Purkess, The Sun, 1 London Bridge Street, SE1 9GF.

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Tell me what happened and don’t forget to provide your phone number so I can ring you if I need more information. Share with me any reference number the company has given you relating to your case, or any account name/number if you’re a customer.

Include the following line so I can go to the firm on your behalf: “I give permission for [company’s name] to discuss my case with Laura Purkess at The Sun”.

Please include your full name and location in your email/letter.

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