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Shy Creatures by Clare Chambers — art and psychiatry in postwar Britain

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Nobody in Helen Hansford’s family understands why she’d accept a job at Westbury Park, not least as an art therapist. But Dr Gil Rudden, one of the mental-health facility’s senior psychiatrists, understands completely. The two are initially attracted by a mutually progressive attitude towards mental health and to the patients in their respective care. It’s 1964, and homosexuality, for example, is still considered an illness to be treated. As Gil points out, “most so-called mental disorders are just behaviour that society doesn’t approve of.”

Within weeks their fledgling relationship has become all-consuming. Although, married as Gil is with two children, “he could hardly be more unavailable.” Their connection deepens when they’re called out to a dilapidated home where an elderly woman, Louisa, lives in squalor with her adult nephew William. The latter either cannot or will not speak, and he doesn’t appear to have left their Croydon house in two decades. Louisa and William Tapper are Westbury Park’s newest patients, and to Helen’s delight, it emerges that William possesses a rare artistic talent.

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Shy Creatures establishes a laser-like focus on extraordinary lives set against the suburban postwar setting, just as she did in her novel Small Pleasures. That 2020 novel was a “personal resurrection story” for Chambers, some of whose previous books were out of print when it was published to wide acclaim. Now, her latest and 10th novel is published to real demand.

Chambers’ dialogue is particularly strong, as is the precise study of human interactions in all their subtlety and shades. Her world-building speaks to extensive research but displays a light touch, imbuing the atmosphere of the story and its inhabitants with the smoke of Woodbines, the soot of coal scuttles and bomb shelters not long out of commission. The Tappers’ house reveals “a long, dark hallway with bulging wallpaper the colour of raw liver”, while public attitudes are laid bare in all their double standards: Helen hears with a “jolt” the “venom” directed at Christine Keeler, the “vitriol her parents reserved for women who took up with married men”. Woven throughout is the risk of the facility’s closure, as the mid-20th-century drift towards de-institutionalisation begins with patients soon to be “turf[ed] back out” in a “revolving-door effect”.

Book cover of ‘Shy Creatures’

We follow Helen as she attempts to unravel the mystery of the silent patient. Interspersed among her chapters are those of William himself. “It’s difficult to get an accurate picture of their life together,” Gil observes of the man and his aunt. “Was he a prisoner or a recluse? Was she?” This picture develops gradually via snapshots of formative experiences, moments of fear and ostracisation, past friendships, school days. The central mystery hinges on William’s past and the origin of his impressive creative skill. His drawings are born from quiet contemplation and observation — in much the same way as he, at Westbury Park, is now observed. Structurally, however, while the first two-thirds linger compellingly on vignette-like scenes, taking their time, the final chapters feel rushed and too busy with revelation.

William’s past, as it unfolds, enables Helen to react against the corset-like confines of a society that turns inward all too often and shuts its doors, one where the threat of “busybodies” and “interference” are a constant fear, and “nervous collapse” the ultimate shame. Through subplots involving her niece, Lorraine, and a lonely downstairs neighbour — “of whom she knew so little, and the other inhabitants of the flats, strangers all” — she observes the “curious bond” needed to create true community and, ultimately, a sense of the bonds she herself must break or make to find her own.

Shy Creatures by Clare Chambers Weidenfeld & Nicolson £20, 390 pages

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The most popular cheap hotel in Britain according to TripAdvisor – 4* ‘luxury B&B’ has great breakfast and honesty bar

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The Trelawny Hotel in Torquay has a range of different bedrooms available, from twin rooms to rooms with four-poster beds

A HOTEL located on the English Riviera has been rated among the cheapest places to stay in the UK.

The Trelawney Hotel in Torquay, Devon has earned itself a place on Tripadvisor‘s top 10 cheapest hotels list for offering a room rate of just £58 a night.

The Trelawny Hotel in Torquay has a range of different bedrooms available, from twin rooms to rooms with four-poster beds

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The Trelawny Hotel in Torquay has a range of different bedrooms available, from twin rooms to rooms with four-poster bedsCredit: TRELAWNY HOTEL, TORQUAY
The hotel has an ideal location, with beaches and the main town within walking distance

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The hotel has an ideal location, with beaches and the main town within walking distanceCredit: TRELAWNY HOTEL, TORQUAY

Offering “luxury” bed and breakfast accommodation, guests consistently comment on the hotel’s great value and service.

One guest who stayed in June this year wrote on the review website: “Fabulous hotel. Fantastic value for money and only 5 minutes walk down into town.

“Liz and Paul, the owners are very friendly and are very good hosts.”

The hotel is nestled conveniently close to the seafront, just 300m from Torre Abbey Sands.

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As the main beach in Torquay, it’s popular with holidaymakers from the surrounding hotels, day visitors and locals with its long sandy shore and great views across to the coastal town of Brixham.

Torre Abbey Meadows is also nearby – a grassy expanse which is perfect for picnics.

The hotel has a variety of rooms on offer, including twin, double, king size, family, and four-poster beds, all of which have en suite bathrooms, colour TVs and complimentary beverage trays.

And alongside good room rates, an ideal location, and comfortable rooms, guests seem to be enamoured with the spotless cleanliness throughout the hotel and its freshly-cooked breakfast.

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One guest wrote on Tripadvisor: “The rooms are spotlessly clean and the beds really comfortable…..a real home from home.”

Another said: “No dogs, No dirty stains on the carpets!!
Everything was spotless!”

Check out Watermouth Castle, one of Devon’s top tourist attractions boasting an amazing amusement park

As part of its extensive breakfast menu, the hotel uses local suppliers where possible, for example, for its free range eggs, bacon and sausages.

Another guest wrote: “Breakfast was delicious. You can opt for as much, or as little as you want and the ordering of breakfast the day before, is a great idea. Definitely would stay again.”

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Someone else penned: “A range of cereals , fruit, yoghurts, fresh orange and apple juice, tea and coffee was great, full English breakfast was lovely. I myself really enjoyed the poached eggs.”

One thing in particular that sets Trelawney apart from other hotels is it has an honesty bar, with guests saying they “loved the idea! and it “was a really nice touch”.

As well as being close to a beach, the hotel is ideally located for those who want to explore further afield with the South Devon coastline and Dartmoor National Park.

The English Riviera Conference and Leisure Centre is within 250 metres of the hotel, where you can visit one of its many staged events and swim in its wave machine pool.

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Torquay town centre is just a 10 minute walk away from the hotel, with plenty of shops and places to eat.

But if you don’t fancy walking, one guest shared a tip: “A bus runs you into town for just £1.50!”

Top 10 cheapest hotels on Tripadvisor

  1. South Lawn Hotel, Lymington – £143
  2. The Resident Liverpool – £84
  3. Ambleside Salutation Hotel – £185
  4. Trelawney Hotel, Torquay – £58
  5. The Beaumont Hexham Hotel – £138
  6. The Hide London – £129
  7. The Grange At Oborne, Sherbone – £128
  8. Dukes Bath – £216
  9. Hunters Moon Hotel, Sidmouth – £166
  10. Premier Inn Milton Keynes Central (Xscape) hotel – £90
Torre Abbey Sands is the main beach in Torquay and within walking distance of the hotel

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Torre Abbey Sands is the main beach in Torquay and within walking distance of the hotelCredit: Alamy
Each room at Trelawny has its own en suite bathroom, TV and beverages tray

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Each room at Trelawny has its own en suite bathroom, TV and beverages trayCredit: TRELAWNY HOTEL, TORQUAY
Breakfast at the hotel is highly rated among guests, with an extensive menu on offer and local produce used

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Breakfast at the hotel is highly rated among guests, with an extensive menu on offer and local produce usedCredit: TRELAWNY HOTEL, TORQUAY

The Trelawny Hotel came fourth on Tripadvisor’s cheap hotels list, but offers cheaper rates than the hotels before it.

For Brits looking for a cheap holiday abroad, Marrakesh has been named the best budget Autumn getaway.

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It was crowned Most Budget Friendly Autumn Getaway 2024 by DiscoverCars.com.

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Ex-Fujitsu boss admits Post Office meetings where Horizon discussed

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Ex-Fujitsu boss admits Post Office meetings where Horizon discussed

The former boss of Fujitsu UK has admitted having four meetings with Post Office chief executive Paula Vennells, some of which included discussing Fujitsu’s Horizon IT system.

Previous media reports had indicated that Michael Keegan, the husband of former Conservative minister Gillian Keegan, only met Ms Vennells once and that Horizon was not discussed.

Between 1999 and 2015, more than 900 sub-postmasters were wrongly prosecuted after the faulty Horizon software made it look like money was missing from Post Office branch accounts.

Lawyers for Mr Keegan said he regretted that sub-postmasters were prosecuted unfairly and denied playing any part in it.

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Mr Keegan has confirmed to BBC News he had four meetings with Ms Vennells during his 13 months as chief executive of Fujitsu UK, from May 2014 to June 2015.

Two of these were face-to-face meetings and the other two were telephone calls.

During his time in charge, MPs launched an inquiry into the Horizon software, and Second Sight, a team of forensic accountants, were investigating the system.

Ms Vennells was chief executive of the Post Office from 2012 to 2019.

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In 2022, Mr Keegan successfully complained to the press regulator IPSO, about a Sunday Times article. A summary of the complaint in the IPSO ruling, indicated that he had met Ms Vennells only once.

Lawyers for Mr Keegan said that at the time, he had only remembered having one face-to-face meeting.

Post Office Minister Gareth Thomas said he was surprised to hear about the meetings.

He said: “Certainly [the Post Office IT inquiry’s] conclusions about Fujitsu will be one of the things in particular that I look out for in [the] inquiry report.”

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In response to a Freedom of Information request by the BBC, the Post Office said that after a review of emails, it had located references to six meetings during Mr Keegan’s time in charge but that it was “unable to verify whether all these meetings took place”.

It also said it did not believe the information it held was a “complete record of all meetings between both parties”.

Mr Keegan’s lawyers said two of the meetings referred to by the Post Office never happened.

One conversation, in 2015, between Mr Keegan and Ms Vennells followed Fujitsu being approached by BBC Panorama about its investigation into the Post Office and the flawed Horizon IT system.

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And despite previous media reports claiming that the Horizon system was never discussed, a letter from Mr Keegan to Ms Vennells includes reference to the “current application”. It appears that the application he was referring to was Horizon.

In the letter dated 14 November 2014, Mr Keegan appears to be arguing against the Post Office shaking up the structure of its IT systems, including Horizon, and inviting new suppliers to bid to run them.

He also appears to propose that the Post Office should keep at least some parts of Horizon and pitched this to Ms Vennells as an “evolutionary approach that will provide the digital front end you need but will retain much of the investment already made in the stable back end of the current application [Horizon]”.

Mr Keegan’s lawyers said that his involvement in the Post Office contract related to strategic and commercial decisions, he did not discuss the details of Horizon with Ms Vennells, and that the letter related to Fujitsu’s decision to exit as the supplier of the Front Office Tower – the name given to the IT contract which encompassed Horizon.

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The documents reveal that Mr Keegan and Ms Vennells met for the first time within days of his appointment as chief executive of Fujitsu UK.

In an email dated 23 May 2014, he writes: “It was good to meet on Monday.”

He thanks Ms Vennells for her “candour” and adds: “Within Private Sector, you are our most important customer by far and I want that position to remain as such for the foreseeable future.”

His second meeting with Ms Vennells is confirmed in a letter dated 14 November 2014, which he says is a follow-up to “our conversation on 31 October”.

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Mr Keegan’s lawyers said the first meeting was not about Horizon and was attended by several other people.

They said the second meeting was a short telephone call to inform the Post Office that Fujitsu would not be bidding in the procurement process to replace Horizon.

A few weeks later, according to the records disclosed by the Post Office, the two chief executives met on 2 December.

Ms Vennells followed this up with an email in which she wrote: “Thanks again for the meeting.”

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Lawyers for Mr Keegan told the BBC this was the only time their client attended a one-to-one meeting with Ms Vennells and the purpose of the meeting was to discuss Fujitsu exiting as a supplier of Horizon.

The documents also give the impression of a close relationship.

“Thank you for your time and your honesty. We both have concerns in this situation and I’m glad we were able to share them in a frank way,” Ms Vennells writes.

“I suggest we keep regular contact – and breakfast on me next time, or a drink in (REDACTED).”

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Mr Keegan replies by email 10 minutes later.

“My pleasure and really good to spend time together to discuss all these matters in such an open way.”

Mr Keegan’s lawyers say the pair did not keep in regular contact or meet again in person.

They did however have one further telephone call, on 25 June, after Fujitsu was approached by BBC Panorama about the programme’s investigation.

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The following week Mr Keegan started a new role as head of Fujitsu Hardware.

The Panorama investigation was originally due to air on 22 June 2015 before being delayed until 29 June, four days after Mr Keegan and Ms Vennells’ call.

The programme, which broadcast the testimony of a Fujitsu whistleblower, eventually aired on 17 August.

The Post Office said it had found references to two other meetings over the final weekend of May 2015 but Mr Keegan denies they took place.

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Mr Keegan’s lawyers told BBC News that the prosecutions of sub-postmasters as a result of Horizon data had effectively ceased by 2013, pre-dating his appointment as UK chief executive.

The BBC’s Freedom of Information request was originally made in January 2024 when Gillian Keegan was education secretary and her husband was four years into a Cabinet Office role overseeing the government’s relationship with a key commercial supplier.

The Post Office only responded to the BBC’s request in August, more than six months after the deadline required by law.

Mr Keegan voluntarily stepped down from his Cabinet Office job in late January while his wife lost her seat at the general election in July.

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Lloyds Bank down UPDATES: Hundreds of users also locked out of mobile banking services at Halifax and Bank of Scotland

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Lloyds Bank down UPDATES: Hundreds of users also locked out of mobile banking services at Halifax and Bank of Scotland

HUNDREDS of users are reporting issues with Lloyds Bank, Halifax and Bank of Scotland this morning.

The main issue appears to be with access to online banking, with more than 60 per cent of customers having problems , according to Downdetector.

A further 34 per cent of people have reported problems with logging into mobile banking services, with

Users have also been locked out of mobile banking services at Halifax and Bank of Scotland, according to the website.

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In a statement on X, Lloyds Bank said: “We know some customers are having issues with Internet Banking and Mobile Banking. We’re sorry about this and we’re working to have everything back to normal.”

Follow our live blog below for all the latest updates …

  • Statement from Lloyds on X

    Lloyds says it is “working to have everything back to normal”.

    We’ll bring you up updates as they happen.

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Labour’s lofty education goals need outside innovators

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With a fresh crop of Labour ministers at the helm, is it still education, education, education — so many years after Tony Blair, on the eve of power, first declared that these would be the party’s priorities in government? The new education secretary, Bridget Phillipson, (A-level results: four straight As, as she confessed over the summer) seems to be a star performer in the war for the chancellor’s ear. The party conference in Liverpool, conspicuously gloomy on many fronts, revealed that Rachel Reeves is likely to back a big push to expand early years education and nurseries, a key Phillipson ask.

Ambitious goals set out by Phillipson — an Oxford graduate who grew up in poverty — to “break the link between background and success”, mean that the state is going to need input from schools and charities experimenting with what helps deprived children. Like all spending departments, hers has been warned not to expect largesse. It is left, as one school leader said, “looking for sixpence down the back of the sofa”.

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I pondered this lack of funds while gazing into several impressive — and expensive — craters earlier this year on a tour with Lucy Heller, chief executive of the academy schools chain Ark, of the building site to be opened with fanfare next week under the umbrella name of EdCity. This new hub for children and families comprises a primary school, youth club and 132 affordable homes in a neglected, deprived corner of west London. There will also be an adult education centre and nursery.

The buildings that have risen up out of those muddy holes are designed to house services to help families with a variety of needs all on one campus.

“Still a few hard hat areas,” Heller updated me later. “But it looks very handsome.” EdCity is in one of Europe’s largest social housing estates, which has remained stubbornly untouched by the newly buzzy atmosphere a short walk away: Wood Lane is home to a Soho House private members’ club, a gleaming Imperial College outpost, a start-up incubator and more.

“We need partnerships”, says Heller, “for parts [of society] that nearby commercial regeneration don’t reach.” She sees the future of schools as “community hubs”, offering the government a way to provide help to families in need. The £150mn funding for the project came from Ark’s own charitable fundraising and the local council, Hammersmith and Fulham. She is advising academy trusts around England interested in similar projects.

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The Laidlaw Schools Trust, consisting of 11 schools in areas of high deprivation in north-east England, is piloting on-site nurseries alongside help with training and skills for parents. The aim is to try to improve the “school readiness” of children from disadvantaged homes — and the employment prospects of the whole family.

Ark and the Laidlaw group are confident that Phillipson will make the most of what she can learn — and copy — from their early years provision, at least. Heller believes that school improvement across the system depends on the question: “How can you share rather than reinvent the wheel every time?”

Clearly, funding from well-supported school groups and education charities is welcome while the public purse is so firmly closed — although reliance on philanthropic cash can be a get-out for the Department for Education. Former FT columnist Lucy Kellaway’s initiative Now Teach, which recruits late-career professionals to shortage subjects such as maths and languages, has lost its government funding. Labour ministers have so far declined to rescue it, citing the previous government’s failure to fund teachers’ pay rises for the squeeze — leaving Kellaway to keep the scheme going this academic year only after donors rode to the rescue.

There will be no swift return to DfE funding experimentation but the tried-and-tested schemes of academy chains such as Ark and Laidlaw have a better chance of flattery by imitation as ministers look at how to fix the complex family problems holding kids back. One Laidlaw head reported that the worst problem in her school right now was the mental health of parents — the future Bridget Phillipsons may rely on the secretary of state seeking solutions outside the classroom.

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Six local authorities join investors in ACCESS UK Core Fund

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Six local authorities join investors in ACCESS UK Core Fund

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Eli Lilly considers testing weight-loss drugs in people who are not overweight

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Eli Lilly is considering testing its blockbuster weight-loss drugs in people who are not overweight but are at risk of weight gain, in an early sign that the drugmaker may look to broaden the rollout of the medications beyond obese patients.

Dave Ricks, Eli Lilly’s chief executive, told the Financial Times that the drugmaker behind Mounjaro and Zepbound was drawing up plans to study its anti-obesity medications among people with a body mass index (BMI) that does not classify as overweight.

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He said: “Maybe the cut-off point of [a BMI of] 27 we use in northern Europe and the US for entry into the studies isn’t appropriate. Maybe we should use [a BMI of] 25. Long term, should we look at health maintenance? Maybe we will.”

The trials studying Eli Lilly’s weekly anti-obesity injection Zepbound and its experimental weight-loss pill orforglipron included patients with a BMI of 30 and over, or those with a BMI of 27 and above who had a weight-related health complication. But Ricks argued there may be a case for lowering the threshold, especially for orforglipron which results in more modest weight loss.

Ricks said it was possible the drugs, part of a class of medicines known as GLP-1s, could be rolled out to people with a BMI below 25 who are classified as having a healthy weight but have “a BMI of 24.9 and [are] saying I’d like to not get diabetes in my life . . . or vascular dementia” or face an increased stroke risk.

His comments suggest Eli Lilly is exploring ways to expand the market of what is expected to be the most popular class of drugs ever, which could generate up to $130bn a year in peak annual sales, according to Goldman Sachs projections. Globally, 890mn adults suffer from obesity and a further 1.6bn are classified as overweight.

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Ricks added there was a case for lowering the BMI cut-off for certain ethnic groups, such as Pacific Islanders, who “it’s known and documented that they contract type-two diabetes earlier in life and at a lower BMI”.

“We should probably do work, and we are looking at work in those populations where the cut-off we use . . . is probably not appropriate for disease prevention,” he said.

The huge demand for Zepbound, as well as Novo Nordisk’s Wegovy, has led to both medications being designated as under shortage by the US Food and Drug Administration. Both companies have poured tens of billions of dollars into building manufacturing capacity.

Eli Lilly has been vocal in discouraging the use of Zepbound for cosmetic purposes among wealthy individuals and celebrities who are not overweight but being prescribed the drug off-label, arguing the limited supplies need to get to diabetic and obese patients who need them most.

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The drugmaker paid for a primetime commercial slot at this year’s Academy Awards to urge people that Zepbound was not “for the smaller dress or tux, for a big night, for vanity”.

“We’re not that comfortable with that right now,” said Ricks, referring to the use of the drugs for cosmetic purposes. “Over time, we may develop a better understanding of that from a scientific sense . . . and certainly from a practical sense . . . but right now, I think what we can say is that’s inappropriate, and we have a very clear point of view on that.”

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