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The missing tools in the fight against online fraud

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Banker all-nighters create productivity paradox

You recently ran two pieces on online fraud (Opinion, August 20; and Inside Business, September 10). This is one of the biggest financial crime threats facing all our societies, and is widely under-reported by victims.

The Association of Certified Anti-Money Laundering Specialists estimates that fraud scams and bank fraud caused $485.6bn in losses globally in 2023; that in Europe 80 per cent of reported frauds are cyber-enabled and that cross-border fraud rates are nine times higher than for domestic fraud.

Luckily, financial intelligence units and regulators of major countries are aware of the threat and taking measures, both by “following the money” and educating the public.

One recent example is the successful investigatory efforts of Tracfin, the French financial intelligence unit, which in 2023 froze six times more suspicious transactions than in 2021 and 2022 combined, part of France’s efforts to curb subsidies fraud, VAT fraud and social security fraud.

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Payment institutions, normally payment originators (banks, electronic money institutions) should make use of all the guidance provided by the authorities to enhance their detection and prevention systems to stop suspicious payments and report them to the authorities.

And finally, potential victims need to be aware of the risk and identify fraud attempts. Of late some US states (California, Pennsylvania and Connecticut) have begun taking legislative measures to force financial institutions to protect their elderly clients by allowing banks and credit unions to suspend or delay payments if the bank suspects exploitation, theft or fraud.

Ultimately, investigators and police rely on victims reporting the crime and on financial institutions reporting on suspicious activity that they observe.

Leonor Vereda
Consultant and Former Financial Crime Compliance Officer, UBS
Basel, Switzerland

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Striving for a new balance for renters and landlords

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Banker all-nighters create productivity paradox

The renters’ rights bill 2024, which had its first reading in the House of Commons earlier this month, is proposing the most significant changes to the private rental sector in decades, including the ending of “no fault” evictions (Report, September 12).

Fixed-term tenancies will be a thing of the past and the only way for landlords to regain possession of their properties will be to rely upon one or more of an expanded number of grounds for claims of possession. The grounds include that the landlord wants to occupy the property itself, wants to sell it or the tenant is in rental arrears.

One of the main concerns within the legal industry is how the court system will cope with the reform as noted by the British Property Federation.

The average timeline for obtaining possession has increased to 25 weeks. Our experience at Addleshaw Goddard is one of massive regional disparity. Recently a claim in Manchester has been dealt with in three months, whereas near identical claims in central London are taking eight months. And these claims have been under the current rules where no court hearing has been required.

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Going forward, a hearing will be required for every possession claim. Without massive investment in the court system, we fear that these timescales will dramatically increase. This will have a knock-on impact for all claims (not just possession claims) going through the county court system and will further disincentivise private renting, particularly landlords with small portfolios who need to remove tenants that are disruptive or fail to pay rent.

The government hopes that the bill will level the playing field between landlords and tenants. The bill certainly gives tenants more rights, and this is important, but it must also strike a balance to ensure landlords are not discouraged from participating in the rental market.

Greg Simms
Real Estate Disputes Partner, Addleshaw Goddard
London EC1, UK

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Marriott adds new executive apartments in Bangkok

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Marriott adds new executive apartments in Bangkok

The group debuts Marriott Executive Apartments Bangkok, Sukhumvit 101 and Marriott Executive Apartments Bangkok, Sukhumvit 50

Continue reading Marriott adds new executive apartments in Bangkok at Business Traveller.

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From cradle to grave — the transatlantic welfare gap

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Banker all-nighters create productivity paradox

Janan Ganesh (“Why Europe will not catch up with the US”, Opinion, September 19) notes the “transatlantic divergence in material outcomes”.

But the “material outcomes” he cites are more unequally distributed in the US, and per capita averages belie the daily experience of so many Americans.

European families, oblivious to the idea that becoming ill can lead to personal bankruptcy, are provided with early childhood day care and enjoy annual leave that Americans can barely comprehend.

Most Americans can only dream of the benefits that Europeans take for granted, regardless of where they stand — or fall — in the income distribution.

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In many ways — reverting to the headline on Ganesh’s piece — it should be the US that might hope to catch up Europe!

Sim Gurewitz
El Cerrito, CA, US

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Mark Zuckerberg’s Meta unveils new smart glasses

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Mark Zuckerberg’s Meta unveils new smart glasses

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FT Crossword: Number 17,853

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FT Crossword: Number 17,853

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TV presenter reveals the hotel habit she swears by to avoid getting sick on holiday

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Catriona Rowntree recommends turning off the air con 'immediately'

A POPULAR TV presenter has revealed the key hotel habits she swears by to avoid getting sick on her travels.

Catriona Rowntree, 53, is a seasoned traveller having presented Australia’s Getaway for 27 years but has now revealed her top hotel hacks she swears by.

Catriona Rowntree recommends turning off the air con 'immediately'

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Catriona Rowntree recommends turning off the air con ‘immediately’Credit: Getty
Catriona has presented Australia’s Getaway for nearly 30 years

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Catriona has presented Australia’s Getaway for nearly 30 yearsCredit: Getty

One of her key tips is how to avoid getting sick when staying overseas – and that’s to turn off the air-con “immediately” in order to avoid catching a cold.

She also told Escape that you should never drink the water.

Catriona also recommended the best time to travel was in the shoulder season – the period between high season and off-season.

For anyone wanting a more authentic experience while abroad the TV personality recommended using a local travel concierge.

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If you don’t want to get hit in the wallet, always avoid the mini bar as they’re always overpriced.

Catriona also recommended taking a little sample of your favourite coffee or tea with you.

She also said to always be nice to whoever is checking you in as “a genuine smile and kindness is always rewarded”.

A quirky tip she also revealed was to take an egg cup from home if you like a boiled egg because “no one ever seems to supply them”.

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Another useful tip was to photograph where you parked the car at the airport as “I guarantee you’ll return pooped and forget where you left it”.

Catriona also had advice for those going on a cruise.

Inside the trendy Dubai hotel with rooftop pool, cinema and and five restaurants

She recommended booking a salon treatment the moment you get on board so you can get all the “location goss” from the beautician.

The Getaway star also said to never take candles or hair straighteners/tongs on a cruise ship.

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Catriona also revealed the three essential items she always took with her on her holidays.

Firstly, she always packed a pair of earplugs as she said she was always wakened by bumps in in the night.

Another thing she always had with her was a wool scarf, which she said could serve a number of purposes, from keeping her warm on flights, to covering her hair and shoulders if she went to visit a religious site and also to use as a cover for her pillow if she was staying at a “dodgy hotel”.

The third item was a shower cap as she said not every hotel had them.

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Not only does it keep your hair dry but she used them to cover her shoes if they go dirty.

Not only that but they were also ideal for wrapping her “wet cozzie in” having gone for that last holiday swim.

Catriona also shared her top tips for flying long haul.

She said that she always dresses in layers and never wore a belt in order to stay comfortable.

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The experienced travellers also said she used packet wipes to remove any makeup, so she could do it sat in her sea.

She also advised to try to watch a film made in the country she was going to.

A quirky thing she revealed was that she never touched alcohol whilst watching a sad movie on a plane.

Catriona said: “The low air pressure and high altitude make me cry like a baby.

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“Consider yourself lucky you weren’t sitting next to me when I watched Bridges over Madison County, when drinking a red vino. SO embarrassing.”

The TV presenter also said to avoid using the mini bar as the drinks are overpriced (stock image)

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The TV presenter also said to avoid using the mini bar as the drinks are overpriced (stock image)Credit: Getty

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