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Uber boss: Choose electric – even if you have an extra wait

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Uber boss: Choose electric - even if you have an extra wait
Getty Images Woman by a busy road looking at her phone waiting for a rideGetty Images

People waiting for an Uber should be patient enough to wait a few minutes longer for an electric car, the boss of the ride-hailing firm has said.

“A couple of minutes isn’t going to kill anyone,” Dara Khosrowshahi told the BBC in an interview.

Uber is rolling out new options to encourage customers to choose electric rides, but at the same time he says governments should be doing more to support sales of electric vehicles (EVs).

Cheaper, Chinese-made electric vehicles are also “good for the environment” he said.

Despite that, many countries are pushing back against the import of Chinese EVs because they see them as unfair competition for domestic carmakers.

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“High quality” Chinese-made EVs are part of the solution to the climate crisis, Mr Khosrowshahi said.

He also called on the new UK government to stick to its pre-election pledge and end the sale of new petrol and diesel cars from 2030, after the previous government pushed the deadline back to 2035.

Wait longer

Uber’s push to get customers to pick the green ride option is part of the company’s overall sustainability aims – that all its car journeys and deliveries should be carried out in “zero emissions vehicles” by 2040.

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But the ambition is set to become more challenging as it plans to expand beyond cab rides and food delivery.

Customers can already pick an EV when they book an Uber. A new option will allow them to register a permanent preference for taking an electric vehicle.

Most Ubers are still petrol, diesel or hybrid vehicles, so it is likely customers will have to wait a little longer for an EV to arrive. If the added delay would be more than a few minutes, the app will instead revert to sending a standard car that is closer by.

“We’re not saying, hey, wait 15 minutes, but if you have to wait another two, three minutes to help the environment, why not make that investment?” Mr Khosrowshahi said.

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In London, almost a third of Uber drivers have invested in an EV, so the difference in waiting times may not be long. But EV uptake is lower elsewhere in the UK and worldwide. In European cities such as Amsterdam, Berlin, Brussels, Lisbon, Madrid and Paris only 20% of the miles driven by Uber vehicles are fully electric.

As well as benefiting the planet, Mr Khosrowshahi believes the shift to electric will benefit Uber’s business in the long run.

However, he says the firm currently makes a smaller profit margin on electric car rides.

Uber is also introducing more delivery services, hoping to challenge rivals on things like household products and groceries.

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“You can get pet food from your local shop with an Uber courier within the next hour or two,” said Mr Khosrowshahi.

“Ultimately we think that [it] can be even better than Amazon,” he said.

Critics have pointed out that ride-hailing and delivery services have already contributed to a rise in the number of car journeys being made, whether that’s swapping a night bus for a cab ride, or getting a bubble tea delivered to your desk.

Head and shoulders shot of Dara Khosrowshahi, open neck shirt

Mr Khosrowshahi wants to taken on rival Amazon in home deliveries

Tariff problem

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Mr Khosrowshahi said he understood that governments had broader things to consider around tariffs on electric vehicles, but saw Chinese-made vehicles as part of the solution.

“For us we want to electrify our fleet and we want to make sure that it is affordable for our drivers,” he said.

Price is one of the biggest obstacles to the broader take-up of electric cars.

Concerns over electric charging infrastructure have also contributed to EV sales stalling in many parts of the world.

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Mr Khosrowshahi said he thought governments should be providing more support for the switch to electric, including in the UK, but he would like that support to be targeted at those who drive the most, such as Uber drivers, or for corporate fleets, rather than individuals.

“The Uber driver drives four to five times the miles of average drivers,” he said.

Carmakers are calling for subsidies to be more balanced between business and individual buyers to encourage demand more broadly.

The US and European Union (EU) argue the Chinese are unfairly subsiding their carmakers and have imposed tariffs – or import taxes – to bring prices of Chinese cars more into line with domestic manufacturers.

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The UK has not imposed tariffs on Chinese-made cars.

Using tariffs to make Chinese cars more expensive for European and American consumers was “negative” for the planet, Mr Khosrowshahi said.

Without such tariffs, cars made by Chinese firms could potentially be supplied more cheaply to consumers in US and EU.

Uber also has a tie-up with Chinese carmaker BYD, the second-largest EV company after Elon Musk’s Tesla.

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UK government plans to extend collective pension schemes

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The UK government is planning to expand the scope of collective defined contribution pension schemes in the hope it will improve retirement planning and channel savings into a wider pool of assets. 

In a consultation launched on Tuesday, the government is proposing to broaden access to CDC pensions to allow multiple employers to participate in a single scheme. The move comes after the Royal Mail launched the UK’s first such scheme this week. 

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“This significant innovation will offer a more predictable income and greater finance security for future pensioners,” said pensions minister Emma Reynolds. 

CDC schemes offer a halfway house between traditional defined benefit pensions plans, which offer predictable payouts but are now generally closed to new members in the private sector, and defined contribution plans, where payouts are based on investment performance as well as how much the employee and company has paid in.

CDC members participate in a pooled scheme and are offered a target return they can plan their retirements around — but returns are not fixed and companies are not obliged to make up any shortfalls in the scheme’s funding. 

The government hopes that if companies club together to produce large CDC schemes, more investment will be channelled towards UK infrastructure and start ups, helping to support the government’s mission to boost the economy. 

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The consultation comes as chancellor Rachel Reeves has made a review of the £2.4tn UK pensions industry a cornerstone of her plans to boost the economy and lift investment in British assets.

Reeves has said she wants to create a “Canadian-style” model with massive retirement funds investing in British equities and infrastructure.

A report published by New Financial last month found that UK pension schemes had only about 6 per cent allocated to private equity and infrastructure combined, compared with 34 per cent for Canadian public sector schemes and 14 per cent for Australian superannuation schemes.

However, the take up of CDC schemes — which have been allowed in the UK since 2021 — has been slow. The Royal Mail is the only company to announce plans to launch such a scheme.

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Companies have been reluctant to set up CDC schemes because they have established defined contribution plans and are nervous of introducing new structures that could introduce new business risks.

“A ‘club’ approach is more viable than individual businesses . . . CDC does need scale for the concept to work,” said Raj Mody, partner at PwC, but he added that the challenge would be how companies mitigated the challenges involved with partnering with other companies. 

“Businesses are likely to want to see some protection from any club approach, especially given the long-term commitment required. Otherwise it may be too big a leap of faith,” he said. 

Edi Truell, a City financier, warned that there was also a “risk of intergenerational unfairness” with CDC schemes, with younger members bearing a disproportionate amount of the investment risk than older members, because they have longer to run until retirement and more time to weather any downside shocks.

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Kamala Harris rules out bilateral talks with Vladimir Putin on ending war in Ukraine

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Kamala Harris has ruled out meeting one-on-one with Russian President Vladimir Putin to negotiate an end to the war in Ukraine unless leaders from Kyiv were involved.

In some of her most detailed comments to date about how she would try to end Russia’s war in Ukraine if elected US president, Harris said she would not meet “bilaterally” with Putin “without Ukraine”.

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“Ukraine must have a say in the future of Ukraine,” Harris added, in a televised interview with CBS News’s 60 Minutes that aired on Monday night.

Harris also criticised Donald Trump’s claims that he would immediately halt the war.

“Donald Trump, if he were president, Putin would be sitting in Kyiv right now,” Harris added. “He talks about, ‘Oh, he can end it on day one.’ You know what that is? It’s about surrender.”

With less than a month to go until November’s US presidential election, Harris, Joe Biden’s vice-president, and her Republican opponent are sharpening their attacks on each other.

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While Harris maintains a more than three-point lead in national polls, according to a Financial Times poll tracker, the two candidates remain locked in a virtual tie in the seven swing states that will determine the election outcome.

In the 60 Minutes interview the vice-president sidestepped a question about whether she would expand Nato — a central ambition of Ukraine.

“Those are all issues that we will deal with if and when it arrives at that point,” she said, adding that the administration’s focus was on “supporting Ukraine’s ability to defend itself against Russia’s unprovoked aggression”.

CBS said Trump had declined to participate in a similar interview with 60 Minutes on Monday night.

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Trump has repeatedly said that he would end the fighting in Ukraine on “day one” if he were given another term in the White House, but has refused to detail how he would do so.

He met Ukrainian President Volodymyr Zelenskyy last month in New York, when the Republican presidential candidate touted his “very good relationship” with Putin as he said the war would be “resolved very quickly” if he were elected in November.

Harris met the Ukrainian president one day earlier at the White House. In remarks alongside Zelenskyy following their meeting, Harris suggested Trump would “force Ukraine to give up large parts” of its land and “require Ukraine to forgo security”.

Russia launched its full-scale invasion of Ukraine in February 2022. After more than two and a half years of the invasion, Kyiv is under growing pressure from western partners to find a path to a negotiated settlement with Moscow.

Trump raised alarm bells across Europe last month when, in his only televised debate against Harris, the former president refused to answer a moderator’s question about whether he wanted Ukraine to win the war. Instead he replied: “I want the war to stop. I want to save lives that are being uselessly [lost], people being killed by the millions.”

Earlier this year, Trump warned the US’s Nato allies that he would encourage Russia to do “whatever the hell they want” if alliance members failed to meet defence spending targets.

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Major change to bank rules TODAY for millions of customers including new £100 fee and how to avoid it

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Major change to bank rules TODAY for millions of customers including new £100 fee and how to avoid it

NEW rules requiring banks to reimburse people tricked into transferring money to a fraudster have come into force today.

Under the shake-up, banks must reimburse authorised push payment (APP) fraud victims unless the customer has been “grossly negligent”.

Previously, many bank customers have relied on a voluntary code to get their money back

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Previously, many bank customers have relied on a voluntary code to get their money backCredit: Alamy

Customers were initially set to receive reimbursements of up to £415,000.

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However, the new rules have now implemented a cap of £85,000.

Banks can exceed this limit and repay higher amounts if they choose.

But, they also have the power to impose a £100 excess fee when settling claims, a policy that five banks have now adopted.

So, if your claim is for a payment of £100 or less, trying to recover the money may not be of any benefit.

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Only four firms have pledged not to apply this charge: Nationwide, Virgin Money, TSB, and AIB.

Five banks – HSBC, First Direct, Lloyds, Halifax and Bank of Scotland – have said they will not cover fraud claims below £100.

The rest say that they “may” cover them or will judge each claim on a case-by-case basis.

Starling Bank says it may apply an excess of £50 rather than £100.

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The only way to avoid this caveat is to switch to one of the four banks which have pledged not to apply these charges.

Google Chrome owners can make single click to stay safe – but beware ‘red alert’

The £100 excess cannot be applied to vulnerable consumers under the Payment Systems Regulator’s (PSR) rules.

Liz Edwards, money expert at Finder, said: “Victim’s protection has been squeezed at both ends. When the upper refund limit was cut to just £85,000, many in the industry, including the PSR, justified this by saying it would still cover over 99% of claims.

“But because so many banks are now saying they won’t cover – or may not cover – the first £100, that 99% must surely be lower.

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“Based on 2023 fraud figures, more than 58,000 cases would have resulted in no refund if all companies had applied the excess, and now only four of the major providers have confirmed they won’t.

“£100 is a lot of money to many people. It doesn’t help that 12 banks said they might apply it – customers don’t know where they stand.”

The new protections apply from October 7 and only when a transfer is made to and from a UK bank account.

Previously, many bank customers have relied on a voluntary code to get their money back.

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Concerns were raised that consumers faced a refund “lottery”.

Fraud is broadly split into authorised and unauthorised.

Authorised fraud occurs when individuals are deceived into willingly handing over money or consenting to fraudulent payments.

Unauthorised fraud involves criminals stealing financial information to obtain products or services in the victims’ names.

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A fraud explosion in recent years has seen criminals pose as trusted institutions such as banks, companies, or government departments to persuade people to part with their cash, and scams are becoming increasingly sophisticated.

According to figures from UK Finance, the total number of APP cases jumped by 12% annually last year to 232,429. Reported losses to this type of scam totalled £459.7 million.

Purchase scams accounted for around two-thirds (67%) of the total number of APP cases in 2023.

With a purchase scam, someone pays in advance for goods or services that are never received, often ordered online, such as through an auction website or social media.

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PROTECT YOURSELF FROM SCAMMERS

More than three-quarters of authorised fraud starts online.

When handing over cash for goods or services found online that you haven’t yet received, you should be extra vigilant against scams. 

Fraudsters often use popular events, such as the recently announced Oasis concerts, to prey on victims.   

Buy from reputable sources and sites to protect yourself.

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Alarm bells should be ringing if prices are too good to be true.

Take the time to carry out extra checks on unknown sources. 

Fraud cases originating through phone calls make up fewer cases, but losses are often far larger.

These are typically when criminals impersonate banks or other trusted sources.  

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It’s ok to reject, refuse or ignore requests for cash.

Usually, criminals will try to pressure or rush you into payments.

If you doubt a caller’s identity, call a trusted company or organisation phone number to check. 

TOP TIPS

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BY keeping these tips in mind, you can avoid getting caught up in a scam:

  • Firstly, remember that if something seems too good to be true, it normally is.
  • Check brands are “verified” on Facebook and Twitter pages – this means the company will have a blue tick on its profile.
  • Look for grammatical and spelling errors; fraudsters are notoriously bad at writing proper English. If you receive a message from a “friend” informing you of a freebie, consider whether it’s written in your friend’s normal style.
  • If you’re invited to click on a URL, hover over the link to see the address it will take you to – does it look genuine?
  • To be on the really safe side, don’t click on unsolicited links in messages, even if they appear to come from a trusted contact.
  • Be careful when opening email attachments too. Fraudsters are increasingly attaching files, usually PDFs or spreadsheets, which contain dangerous malware.
  • If you receive a suspicious message then report it to the company, block the sender and delete it.
  • If you think you’ve fallen for a scam, report it to Action Fraud on 0300 123 2040 or use its online fraud reporting tool.

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Travel

Dalata opens Maldron Hotel Shoreditch

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Dalata opens Maldron Hotel Shoreditch

The 157-room property is located on Paul Street, within walking distance of Old Street and Liverpool Street stations

Continue reading Dalata opens Maldron Hotel Shoreditch at Business Traveller.

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Spending on clothes boosts UK retail sales in September

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UK retail spending increased at the fastest pace in six months in September, helped by higher clothing purchases, raising hopes for a busy festive season.

The value of retail sales increased at an annual rate of 2 per cent last month, up from 1 per cent in August and the fastest pace in six months, said the British Retail Consortium, a trade body.

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The figures will be closely watched to see whether the drop in consumer confidence registered in September had translated into a slide in spending as retailers enter their busiest trading period ahead of Christmas.

Helen Dickinson, chief executive of the British Retail Consortium, said the strong reading came as non-food items performed “better than expected”.

“As autumn rolled out across the UK, shoppers sought to update their wardrobes with coats, boots and knitwear,” she said. However, “ongoing concerns of consumers about the financial outlook kept demand low for big-ticket items such as furniture and white goods”, added Dickinson.

BRC data are not adjusted for inflation, but the latest figures suggest sales volumes might have increased last month.

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This is because some economists, including at Pantheon Macroeconomics, expect UK inflation to drop to 1.9 per cent in September after hitting 2.2 per cent in July and August. Official inflation figures for September will be published on October 16. BRC retail spending growth has been weaker than price growth almost uninterruptedly since late 2021.

“Household budgets are feeling slightly less constrained for some parents compared to last year,” boosting spending on children’s clothing, footwear and accessories, said Linda Ellett, head of consumer, retail and leisure at KPMG, which helped to compile the data.

The BRC figures chime with separate data from Barclays, which showed consumer spending rising by an annual rate of 1.2 per cent in September, following a 1 per cent increase in August and a contraction in the previous two months.

Barclays data, which tracks 40 per cent of the UK’s credit card transactions and was published on Tuesday, reported that spending on clothing rose by an annual rate of 4.5 per cent, marking the first uplift this year and its highest growth since July 2022.

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Karen Johnson, head of retail at Barclays, said: “Retail’s recovery emerged as a bright spot in September.

“While shoppers remain cost conscious, it’s clear they’re responsive to retailers’ promotional activity,” she added.

Non-essential spending, such as entertainment and hospitality, rose by an annual rate of 2.7 per cent in September, the fastest rate this year, according to Barclays.

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Boosted by demand for tickets for Oasis’s reunion tour, spending on entertainment rose by 14.4 per cent, the fastest in more than a year.

“There are encouraging signs that people feel confident in their ability to manage their household finances and take control of their festive spending,” said Johnson.

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Money

A third of parents are struggling to access childcare, poll reveals

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A third of parents are struggling to access childcare, poll reveals

A THIRD of working parents have had to reduce their working hours – due to difficulties accessing childcare.

A poll of 3,000 employed mums and dads of children up to 11 revealed the struggles they face, with 31 per cent requesting flexible working arrangements to balance their responsibilities.

Four in 10 working parents don't use childcare providers as much as they would like to  because they can't afford it.

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Four in 10 working parents don’t use childcare providers as much as they would like to because they can’t afford it.

Nearly a quarter (24 per cent) rely on partners or other family members who have had to reduce their paid work or even quit their job.

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And 16 per cent claim the impact of accessing childcare has led to them avoiding applying for new roles.

But despite the support provided, 46 per cent say they find it hard to maintain boundaries between their job and homelife.

Jane van Zyl, CEO of the charity Working Families, which commissioned the study ahead of National Work Life Week (7th-11th October), said: “Accessing affordable and reliable childcare has become a significant challenge for many families.

“A lot of parents are struggling to balance work and family life due to limited availability, rising costs, and long waiting lists.

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“It’s not just an inconvenience – it’s a barrier that impacts career opportunities, financial stability, and overall well-being.”

The study also found 75 per cent regularly work overtime, as 23 per cent claim it’s the only way to manage their workload.

Nearly three in 10 (28 per cent) are implementing variable hours, 19 per cent are remote, and 15 per cent work term-time hours only to help with childcare issues.

No Kidding: How much does childcare cost

However, a fifth of parents don’t have any flexible arrangements in place – with this being most prominent in the transport and logistics sector (42 per cent).

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Parents who work in retail (32 per cent), leisure, sport and tourism (30 per cent), and hospitality and events management (29 per cent) are also impacted.

Despite 62 per cent claiming their employer cares about their work life balance, 51 per cent have previously refrained from applying for a job because it didn’t offer flexibility.

This is important as it allows them to manage childcare responsibilities (63 per cent), spend quality time with family (46 per cent), and helps to reduce the overall cost (45 per cent).

It also emerged parents believe flexible working has led to development of new skills (61 per cent), and an increased in loyalty to their current employer (73 per cent).

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While 77 per cent of those polled via OnePoll.com went as far to say it has allowed them to stay in their current role.

However, six in 10 currently work shifts, with 27 per cent receiving up to only one weeks’ notice of their schedule – making it difficult to organise childcare arrangements.

Jane van Zyl added: “Flexible working is not only a benefit—it’s a necessity for today’s parents who are juggling work and family life.

“By offering more adaptable work arrangements, we empower parents to be present for their children while continuing to thrive professionally.

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“We’ll be paying close attention to the upcoming changes to the Employment Bill expected this week to see how the Government are planning to overcome the challenges working parents are facing through more robust flexible working policies.”

Flexible working campaigner and ambassador for Working Families, Anna Whitehouse – also known as Mother Pukka – said: “This is the reality for so many parents – we’re stuck in a cycle where childcare is either unaffordable or unavailable, forcing families to make impossible choices.

“Parents are cutting back their hours or missing out on job opportunities just to get by day-to-day. The system, as it stands, doesn’t work.

“If we truly want to support families, we need workplaces that make it possible for parents to manage the balancing act of work and childcare, without having to sacrifice their own wellbeing.”

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