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UK consumer and business confidence weaken ahead of Budget

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Line chart of GfK index showing UK consumer confidence slips one point to -21 in October

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Consumer confidence in Britain has fallen to its lowest this year as households and businesses “hold their breath” for tax rises in next week’s Budget.

The GfK consumer confidence index — a measure of how people view their personal finances and broader economic prospects — fell to minus 21 in October, according to data published by the research company on Friday.

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Consumer confidence is an indication of how likely households are to spend income on goods and services.

The index has not been lower since December 2023. With October’s one-point fall, it is at the same level as February and March, before consumer confidence rebounded mid-year.

A separate survey this week showed business confidence also falling to its weakest since last year.

Neil Bellamy, GfK consumer insights director, said consumers were “in a despondent mood” ahead of the October 30 Budget. Chancellor Rachel Reeves is expected to largely rely on tax increases to close what the government says is a funding gap of about £40bn.

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The latest snapshot of consumer confidence gives “a picture of people holding their breath to see what’s in store”, Bellamy added.

Business confidence is also falling, with the S&P Global flash UK PMI composite output index slipping to an 11-month low of 51.7 and companies cutting staff numbers for the first time in 2024.

Chris Williamson, chief business economist at S&P Global Market Intelligence, which compiles the PMI index, said “gloomy government rhetoric and uncertainty ahead of the Budget” had “dampened business confidence and spending”.

While Reeves has pledged not to increase rates of income tax, national insurance or VAT, she is expected to prolong a freeze on personal tax thresholds beyond 2028 in a “stealth” tax move that could raise £7bn a year. She has also not ruled out increasing employers’ national insurance contributions.

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In an article for the Financial Times this week, Reeves said the Budget would highlight a choice between investment and decline.

“I am choosing to invest in Britain so we can turn the page on 14 years of slow growth and start making the country better off,” she wrote.

Reeves also confirmed she will change the UK’s fiscal rules in the Budget as she seeks to fund about £20bn a year of extra investment with increased borrowing.

The chancellor said her “investment rule” would ensure Britain avoided “the falls in public sector investment that were planned under the last government”.

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But the deterioration in consumer and business confidence comes despite falls in inflation and mortgage rates.

The consumer confidence index had previously fallen seven points in September, reversing improvements since the start of the year.

Line chart of GfK index showing UK consumer confidence slips one point to -21 in October

Official figures last month showed that household consumption has been weak so far this year, despite a fast rebound in wage growth as anxious consumers prioritise saving over spending.

The GfK data indicates that the uncertainty over the government’s tax plans means that consumer morale has yet to benefit from the better economic data.

Households’ assessment of the economy fell 5 points to minus 42, the lowest reading since March, with a smaller decline in expectations for the year ahead, according to the index, which is based on interviews conducted in the first two weeks of the month.

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Line chart of Purchasing managers’ index, above 50 = most businesses reporting expansion showing UK private sector growth slips to an 11-month low in October

After two years of sharp price rises that hit household finances, inflation fell to 1.7 per cent in September, the lowest in more than three years. It was also the first time inflation has dipped below the Bank of England’s 2 per cent target since early 2021.

Markets have increased bets on BoE interest rate cuts this year on the back of the inflation data, after policymakers lowered the benchmark rate from 5.25 per cent to 5 per cent in August, the first reduction in more than four years.

Separate analysis published by the National Centre for Social Research on Friday indicated that concern about public services was outweighing worries about levels of taxation. Almost half of Britons surveyed in July said taxes and public spending should go up, while dissatisfaction with the NHS hit an all-time high of 61 per cent.

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Energy saving gadgets that cost as little as £7 that can delay turning the heating on this winter

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Energy saving gadgets that cost as little as £7 that can delay turning the heating on this winter

IS it too soon to put the heating on? That’s the question on millions of people’s lips as the winter months approach and temperatures start to drop.

But the combination of a higher energy price cap from October 1, and the loss of the Winter Fuel Payments for millions of pensioners means that more of us than ever will be struggling to heat our homes this winter.

Make sure you and your home are prepared to face the colder months

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Make sure you and your home are prepared to face the colder monthsCredit: Getty

The new price cap is set at £1,717 per year for a typical household who use electricity and gas and pay by Direct Debit.

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This is an increase of £149 from the cap that was in place between July and October.

Worse, the government has confirmed that the Winter Fuel Payment (worth between £200 and £300 depending on how old you are) will no longer be universal.

Pensioners can still get it if they receive Pension Credit, but Age UK has warned that 2.5million people aged over 66 who badly need the money to stay warm this winter will not receive it and will be in serious trouble as a result.  

Against that backdrop, many people are desperately looking for ways to delay putting their heating on, or to minimise how much they use it.

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Aydin Sigva, an expert in energy saving and insulation at Cavitech.uk, says that there are lots of gadgets that can help people keep their energy bills under control.

However, he cautions that the first thing that households need to do is make sure they have the right insulation in place.

He warns this is important because homes are a bit like a sieve with lots of places valuable heat can escape.

The loft, walls, floors, door and window frames, even keyholes will see heat you’ve paid for flying out into the street.

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I used £1 eBay find to insulate my home – my savvy DIY halved my spiralling bills & saved me £500-a-month-

He says: “Cavity and loft insulation save a few hundred pounds a year each – loft insulation is usually cheaper so should be the first job you do.

“If you’re a tenant, you’ll need the landlord to do it or get permission to do it yourself but its only worthwhile if you’re staying long-term as it’ll take a few years to get your money back in savings.”

This is backed up by the Energy Savings Trust, who calculate that cavity wall insulation can save around £155 a year from your bills, while solid wall insulation saves around £210 a year.

Loft insulation saves the average household up to £135 a year, and you can even insulate your floor saving up to £40 a year.

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However, these things aren’t cheap to do, for instance, insulating the loft costs £950 on average, while cavity wall installation can set you back a whopping £1,700.

Of course, you’ll make your money back in the long run through cheaper bills, and good insulation also protects you from cold draughts which can have you reaching for the thermostat controls.

MONEY-SAVING GADGET

Sigva also has a list of simple quick fixes that Brits can do themselves to save a few pounds.

He says: “Put a brush and flap over the letterbox, draught excluders around leaky doors and windows and even block unused keyholes with some tissue and tape.”

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However, he also recommends a nifty gadget which costs around £89 and can help you reduce your bills by between 5% and 15% according to the Energy Savings Trust.

He says: “Consider an energy use monitor – a clever gadget that attaches to the meter and displays on a screen exactly what you’re using at any moment. 

“Discover what devices use more power and use them less. Turn off items on ‘standby’ and remind the kids to turn off lights and consoles when not in use!

“There’s no magic answer, but a few simple steps can save a lot of wasted money.”

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You can pick up a monitor for as little as £12 from B&Q.

What energy bill help is available?

There’s a number of different ways to get help paying your energy bills if you’re struggling to get by.

If you fall into debt, you can always approach your supplier to see if they can put you on a repayment plan before putting you on a prepayment meter.

This involves paying off what you owe in instalments over a set period.

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If your supplier offers you a repayment plan you don’t think you can afford, speak to them again to see if you can negotiate a better deal.

Several energy firms have grant schemes available to customers struggling to cover their bills.

But eligibility criteria vary depending on the supplier and the amount you can get depends on your financial circumstances.

For example, British Gas or Scottish Gas customers struggling to pay their energy bills can get grants worth up to £2,000.

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British Gas also offers help via its British Gas Energy Trust and Individuals Family Fund.

You don’t need to be a British Gas customer to apply for the second fund.

EDF, E.ON, Octopus Energy and Scottish Power all offer grants to struggling customers too.

Thousands of vulnerable households are missing out on extra help and protections by not signing up to the Priority Services Register (PSR).

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The service helps support vulnerable households, such as those who are elderly or ill, and some of the perks include being given advance warning of blackouts, free gas safety checks and extra support if you’re struggling.

Get in touch with your energy firm to see if you can apply.

These devices work by measuring the amount of energy your using on individual devices around the home.

They are placed between a socket and the plug of the device being measured.

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A screen on the plug shows how much power the item is using, and they run on batteries so they don’t add more usage to your bill.

Each plug is different but it measures the energy use of the individual appliance you’ve plugged in.

With some you can enter the price you pay for energy and then the gadget works out the cost for you.

The cost per unit you pay depends on the tariff you’re on but you can usually find this information on your latest energy bill or online account.

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For your chosen appliance, you can use the plug to check the cost of running it when it’s in use, or just on standby.

They are different to smart meters which can also help you track the cost of energy around the whole home.

Either device can you help you better understand what energy you’re using around the home, and then reduce it where you can saving money.

MORE WAYS TO SLASH HEATING BILLS

Sigva also recommends that households invest thermostatic radiator valves.

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These are relatively cheap, but you will probably need a plumber to install them.

The valves can be set so that radiators only click on when the temperature drops to a chosen level, so you don’t waste money heating a house that’s already warm.

Rooms that you do not use very often such as a spare bedroom can be turned down very low, which will decrease your bills.

You can pick these handy gadgets up for just £9.99 each from Screwfix.

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Another tip is a tube of mastic, which can be used to close up gaps around windows where the masonry has separated from the wood or plastic frame.

Sigva says: “Houses move a little in hot and cold weather, so gaps can open up allowing cold air and warm out.”

A tube of mastic costs just £6.69 from DIY.com.

He even says that ordinary silver foil can be put behind radiators to reflect a little more heat back into the room.

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This radiator foil is just £7.51 for a roll from Screwfix.

Heat activated fans can be placed on wood burners and even certain types of gas fire to throw heat into the main part of the room. 

Also called stove fans, these can be picked up from the likes of B&Q for as little as £15.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

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Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

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How governance reform at IMF has ground to a halt

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Banker all-nighters create productivity paradox

Your editorial (FT View, October 19) rightly highlights that the IMF and World Bank must evolve to better represent the world they claim to serve. What has been less visible to most observers is that the US and Europe haven’t just been dragging their feet on IMF governance reform, they have in effect ground the process to a complete standstill.

The 15th IMF quota review in 2019 was unilaterally blocked by the US under the Trump administration. In the subsequent 16th review, the IMF’s largest shareholders voted to break with over 65 years of precedent by increasing quotas without redistributing voting shares at all, maintaining their dominant position. Despite promises made after the 2010 review to do more, no agreement to increase the vote share of developing countries in IMF decision-making has in effect taken place in 14 years.

How much longer can the global north continue to stall necessary reforms in order to retain its grip on power? Under the 17th IMF quota review, promises have been made yet again to make progress on realignment of vote shares by June 2025, but early indications point to continued reluctance by the Fund’s most powerful members to move positions, once again.

The window for the global north to build trust with their southern counterparts, actually listen to their demands and cede some of their decision-making power is closing rapidly.

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Emma Burgisser
Economic Justice Lead, Christian Aid
London SE1, UK

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9 autumn crafting ideas to keep your children busy during half term

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9 autumn crafting ideas to keep your children busy during half term

WITH changeable weather and the cost of Christmas looming, October half-term can be tough to manage.

Keep the kids entertained for less with these awesome autumn ideas.

Keep the kids entertained for less with these awesome autumn ideas

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Keep the kids entertained for less with these awesome autumn ideasCredit: Getty

FIENDISH FUN: Create a monster! Get a roll of old wallpaper and cut off a piece as big as you or your child.

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Lie down on the blank side and get someone to draw around you.

Cut out the outline, paint the “monster” and, once dry, decorate with whatever takes your fancy — tin foil for scales, painted screwed-up newspaper for warts etc.

Add teeth, tusks and claws cut from other paper.

TRAIL FINDERS: From parks to garden centres, there’s bound to be a free Halloween trail near you.

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Kids love Halloween trails

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Kids love Halloween trails

Kids will love the suspense of following the scary clues.

AUTUMN TREASURE: A good scavenger hunt adds fun to walks.

This is the perfect time to search for autumn treasures, from jagged fallen leaves to shiny conkers.

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Download a free sheet of things to spot.

The Woodland Trust has a great autumn scavenger hunt at treetoolsforschools.org.uk.

I’m a parenting expert & next week will be Halloween hell if you don’t make 5 changes now with your little one

FROCKTOBER: Make your own Halloween outfit.

Make some spooky Halloween costumes

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Make some spooky Halloween costumesCredit: Shutterstock

Transform charity shop finds or old clothing into frightful fancies.

Spooky make-up, fake blood (or food colouring) and batty bits from your Halloween kit can give clothes a chilling new look.

MAKE A MEAL OF IT: Take advantage of the half-term meal deals, where kids can often eat free or for £1 when you buy an adult main course.

There are offers at cafes in Morrisons, Asda, Tesco and Dunelm, plus at Bill’s and Bella Italia.

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Check their websites first.

CREEPY CRAFTS: Make some DIY decorations.

Get creative with some creepy decorations

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Get creative with some creepy decorationsCredit: Shutterstock

Ghostly paper chains look spooktacular, or use black paper to cut out a chain of witches or spiders.

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YouTube and hobbycraft.co.uk have some great ideas.

FARMS FOR FREE: Find out the Halloween fun planned at your nearest city or working farm.

Many are low cost or free (though they welcome donations), including Swansea Community Farm, Bath City Farm, Heeley City Farm in Sheffield and Balsall Heath City Farm in Birmingham, plus others in London.

DINNER DATE: Host a “dinner party” for your children and their friends.

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They’ll love playing at “grown-ups”.

Plan an interesting menu you can all cook together, then decorate the house and invite everyone to dress up.

TREE FUN: The forest floor is filled with brightly coloured fallen leaves, twigs, seeds and conkers you can take home to create a masterpiece.

Try leaf printing, leaf rubbing or make a leaf crown

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Try leaf printing, leaf rubbing or make a leaf crownCredit: Shutterstock

Try leaf printing, leaf rubbing or make a leaf crown.

Search “autumn leaf craft” at woodlandtrust.org.uk.

ANIMAL MAGIC: Animal-mad kids will love the free My Pet Pals workshops at Pets At Home.

This half-term they have a fun Halloween theme.

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They run every day from October 26 to November 3.

Visit petsathome.com to book and find out more.

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The water industry is in crisis. Can it be fixed?

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Is Reform UK's plan to get Farage into No 10 mission impossible?
BBC Montage graphic image showing £20 notes flowing from a tapBBC

Our loos flush and water comes out of our taps. In that sense, the water industry in England and Wales works. In just about every other way, it’s a mess.

The most visible sign of that mess comes after those loos have flushed. Last year England’s privatised water firms released raw sewage for a total of 3.6m hours, more than double the amount recorded the year before.

Millions of customers, surfers and bathers have joined a chorus that former pop star Feargal Sharkey has been singing for years – that the sector is a “chaotic shambles”.

It’s not just our rivers, lakes and coastlines. Some communities have been told to boil tap water to make it safe, others have seen their water supplies cut off for days or even weeks.

Environment Secretary Steve Reed told the BBC some parts of the country could face a drinking water shortage by the 2030s and plans to build new homes have been jeopardised by water supply problems.

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Faith in these companies has never been lower and it’s not hard to see why.

There are some common denominators causing stress on the system that will take radical reform to tackle. The government knows this – which is why it has just announced a major new commission to conduct the biggest review of the sector since privatisation 35 years ago.

The independent commission will be led by former Bank of England Deputy Governor Sir Jon Cunliffe and will report back with recommendations next June. Options on the table include the reform or abolition of the main regulator Ofwat.

To critics like Sharkey, the former lead singer of the Undertones who nowadays is vocal about the state of UK’s rivers, it’s an admission that the privatisation of essential monopolies has been a failure. Recently, he described this as “possibly the greatest organised ripoff perpetrated on the British people”.

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So how did we get here, how might it be fixed and what will that mean for customers and their bills?

Drowning in debt

Reflecting on water privatisation in her memoirs, Margaret Thatcher wrote that “the rain may come from the Almighty but he did not send the pipes, plumbing and engineering to go with it”.

When her government privatised the water companies in the late 1980s, they were debt free. Today they have a combined £60bn in debt.

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There is nothing intrinsically wrong with debt. It can be a cost-efficient way to finance investment in an industry that lenders have been very happy to lend to.

And it’s easy to see why they’ve been so happy to lend to it. Water companies have guaranteed and rising income from customers, who can’t go anywhere else for something they will always need. Regional monopolies of an essential service that provides a guaranteed income have always been considered a safe bet.

The other attraction for shareholders in water companies, like others, is that the cost of the loan repayments can be deducted from earnings to reduce reported profit and therefore their tax bill.

Some shareholders, not all, have pushed this too far and loaded an excessive amount of debt on water companies. That can backfire when the cost of that debt begins to rise – as we have seen over the last two years as interest rates rose to tackle the surge in inflation since 2022.

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For example, during the 10 years that Australian investment firm Macquarie was Thames Water’s biggest shareholder from 2007 to 2017, debt rose from £2bn to £11bn, during which time Macquarie and the other investors did not inject any new cash or equity of their own.

Graph showing Thames Water's cumulative debt by year, 2006-23. It rises from approximately £2bn in 2006 to almost £15bn by 2023. Macquarie was the primary shareholder from 2007-17.

In five years out of the 10 that Macquarie was a major shareholder in Thames Water, investors took out more money in dividends than the company made in profit and made up the shortfall by borrowing heavily while letting debt levels soar.

Graphic showing how Thames Water's dividend often exceeded profit. For five of the 10 years Macquarie was a major shareholder, from 2007-17, the graphic shows dividends were greater than the profit made.

Thames Water now stands on the brink of bankruptcy with barely enough cash to last until the end of the year.

Macquarie sold its share of the company in 2017. Newer shareholders, including large domestic and foreign pension funds, recently cancelled an injection of £500m. They did so after they learned that Ofwat would not allow bill rises that the newer shareholders insisted were necessary if their investment was to earn a return for their own pensioners and shareholders.

In a statement, a spokesperson for Macquarie said: “We supported Thames Water as it delivered record levels of investment, which enabled the company to reduce leakage and pollution incidents while improving drinking water quality and security of supply. Much more needed to be done to upgrade its legacy infrastructure, but when we sold our final stake in 2017 the company was meeting all conditions set by the regulator and had an investment grade credit rating.”

Thames Water’s debt today stands at over £16bn and the cost of that debt is rising for the UK’s biggest water company, which one in four people in the UK rely on for their supply.

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It is the most extreme example but other companies including Southern Water are in a similar debt-laden boat. Since 2021, Southern’s largest shareholder has happened to be Macquarie.

Greedy shareholders and bosses?

As a result of all this, there is a widespread belief among the public that investors and executives have sucked out money in dividends and pay that should have been invested in improving water firms’ infrastructure. The Liberal Democrats capitalised on this perception during this year’s general election, gaining dozens of seats after making the state of the reform of the industry one of their key campaign pledges.

According to Ofwat, water companies have paid out £52bn in dividends (£78bn in today’s money) since 1990. Many feel that was money that could have been spent helping to prevent sewage spills rather than ending up in investors pockets.

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But over the same time frame water companies have invested £236bn, according to Water UK, which represents the sector.

Last year, it adds, the England and Wales water sector invested £9.2bn, which it says is the highest capital investment ever in a single year.

And it’s important to note that not all water companies are the same.

A few are well run, have manageable debts and have invested steadily in their infrastructure over the three decades since privatisation, while delivering dividends to the shareholders who have provided the capital required by a privatised model.

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Regardless, lenders are now demanding higher rates from other water companies, too, as the whole sector appears a riskier bet.

The regulator Ofwat allowed this increase in debt to happen as for many years it did not consider that it had the requisite powers to dictate how companies chose to structure their finances.

Bad regulation

Which brings us neatly to the next factor in this slow-motion car crash – poor regulation.

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Ofwat not only failed to police the levels of debt piling up on water company balance sheets. It has also been accused of getting its priorities wrong by putting too much emphasis on keeping bills low and not enough on encouraging investment.

In the years after the financial crisis, the cost of borrowing fell very sharply – one reason that companies loaded up on debt.

The regulator decided, with nudges from government, that cash-strapped customers needed bills to be kept as low as possible. In fact, bills rose less quickly than inflation – so in real terms were getting cheaper.

But that meant less money in real terms for investment.

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Water industry expert John Earwaker, a director at the consultancy First Economics, has suggested that the rapid fall in financing costs could and should have made room for more investment while still keeping bill rises modest.

But regulators take their cue and their powers from government. There have been negative comparisons with the telecoms industry and its regulator Ofcom, which was prompted by the government to ensure things like fast broadband received adequate investment.

Climate and population change

It’s not just a matter of supply. Demand is an issue, too. The size of the population and its concentration in cities have both risen while the weather is getting wetter.

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I recently went to see rusting pipes laid near Finsbury Park in London during Queen Victoria’s reign over 150 years ago being replaced with bright blue plastic ones.

When the old pipes were laid, the land above them was semi-rural. Today, water company engineers are working underneath housing estates with all the disruption and expense that entails.

In more recent history, population density in cities has gathered pace. In 1990, when water companies were being privatised, 45 million people lived in urban areas. Today that number is 58 million – and increase of nearly 30%.

Meanwhile, there has been a 9% increase in rainfall in the past 30 years compared to the 30 years before that, according to the Met Office, and six of the 10 wettest years since Queen Victoria was on the throne have been after 1998.

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Heavier and more intense rainfall overwhelms ageing infrastructure like storm drains that then discharge sewage into nearby waterways. And replacing this infrastructure requires enormous investment.

Company incompetence

As Ofwat CEO David Black recently pointed out, many companies are often keen to blame everyone and everything but themselves for bad outcomes.

Two weeks ago, Ofwat announced fines of £168m for three water firms over a “catalogue of failures” in how they ran their sewage works, resulting in excessive spills from storm overflows.

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Then, Mr Black told the BBC: “It is clear that companies need to change and that has to start with addressing issues of culture and leadership. Too often we hear that weather, third parties or external factors are blamed for shortcomings.”

Sewage discharges may have some external causes but effective monitoring, reporting, rising gripes about complaints handling and billing errors are hard bucks to pass.

Some executives privately complain they are in a doom loop. They can’t charge enough to invest what’s needed, the infrastructure fails and then they are fined – leaving them even less money to invest in the very things they were fined for.

How do we fix it?

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That is the job Sir John Cunliffe is now charged with. In the coming six months he will hear evidence from customers, companies, engineers, climate scientists, environmental activists and many others.

The setting-up of the commission was welcomed by Water UK on behalf of the sector: “Our current system is not working and needs major reform,” a spokesperson said.

All options are on the table, according to the environment secretary, including the abolition of Ofwat, set up by Margaret Thatcher at the time of privatisation in 1989, and its replacement with a new regulator.

All options, that is, apart from renationalisation which many have called for. Free-market competition doesn’t work when you have no choice which pipe you get your water out of, some argue.

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But Mr Reed, the environment secretary, is adamant that is not the solution: “It will cost taxpayers billions and take years during which time we won’t see more investment and the problems we see today will only get worse.”

Ruling that out means that the tens, perhaps hundreds of billions needed to fix and future-proof our water industry will have to come from private investors – who will want to get their money back, plus a return for their own shareholders or pension scheme members.

That means one thing is certain – even if the loos continue to flush and the water continues to flow from the taps, the failures of the past will mean significantly higher bills in the future.

Asking people to pay more for their loo to flush when the service is seen to have failed will be a hard sell.

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Millions of shoppers locked out of cheaper prices at major supermarkets – are you paying more?

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Millions of shoppers locked out of cheaper prices at major supermarkets - are you paying more?

MILLIONS are being locked out of cheaper prices at the supermarket and other retailers through no fault of their own.

Which? has found shoppers are being excluded from loyalty scheme pricing due to three major restrictions.

Shoppers not on loyalty schemes are having to pay over the odds at the supermarket

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Shoppers not on loyalty schemes are having to pay over the odds at the supermarketCredit: Getty

The vast majority of supermarket chains offer customers lower prices if they sign up to reward schemes.

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Sainsbury’s has its Nectar Card, while Tesco shoppers can sign up to its Clubcard.

But Which? discovered customers are being locked out of cheaper deals across the major UK supermarkets and Boots and Superdrug.

It found shoppers are being shut out due to minimum age requirements, lack of UK residency or an address and not having an email address or app.

Researchers found that customers have to be 18 or over to join loyalty schemes at Lidl, Sainsbury’s, Tesco and Waitrose but only 16 at Co-op and Morrisons.

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Co-op and Sainsbury’s shoppers under 16 can get a junior membership or be added to a parent or guardian’s account to access loyalty scheme prices.

Shoppers only need to be 13 to access Boots and Superdrug’s schemes.

Which? also discovered big differences in retailer’s address requirements and whether or not customers need access to smartphones or a computer to sign up for loyalty schemes.

Harry Rose, Which? magazine editor, said: “Our research shows there are differences between supermarkets and retailers and their loyalty schemes, which mean some people could miss out on the lower prices offered because of factors such as minimum age requirements and needing an email address.

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“All retailers should prioritise making their best deals accessible to all customers by implementing changes to their conditions for signing up.”

Are you being duped at the supermarket?

Which?’s findings come hot off the back of separate research from the consumer group in August showing customers not on loyalty schemes are having to pay up to 33% more on average.

It means due to the restrictions, several vulnerable groups such as young carers and the homeless are excluded from lower prices despite possibly struggling with their finances more.

For example, Which? said a 17-year-old single parent living independently would not get a discount on baby food at some supermarkets.

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Meanwhile, a homeless person would have to pay more for a meal deal at other retailers.

Couples without smartphones shopping in Lidl wouldn’t be able to access its Lidl Plus scheme as it is only available on an app.

See our table below for each retailer’s loyalty scheme, age requirements, address requirements and whether they are digital-only.

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Which? asked all the retailers included in its research to comment.

A Boots spokesperson highlighted that anyone aged 13 or above with a UK postal address can join its Advantage Card scheme.

Co-op flagged to Which? that shoppers can become members with permission from a parent or guardian.

Lidl said everything it does is designed to give households access to “good food at low prices” and those without a smart phone can get in-store promotions through its Pick of The Week offers.

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A spokesperson for Nectar, Sainsbury’s loyalty scheme, said if a customer contacts the Nectar Helpline team they can manually register for a Nectar account without requiring an email address or mobile number.

A Superdrug spokesperson said delivery was only available to addresses within the UK and Republic of Ireland and its loyalty scheme reflected this.

It added that customers don’t need an address to become a member and can sign up in store or online using their name and either an email address, address or phone number.

A Tesco spokesperson said it was “free to sign up and join the 22million UK households who already have a Tesco Clubcard”.

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A Waitrose spokesperson told Which? its “digital approach allows us to personalise offers and share benefits quickly, easily and securely”.

They added that its age and address requirements are in line with other retailers.

A Morrisons spokesperson said: “Driving strong value for customers remains our number one priority.

“Together with our Aldi and Lidl price match, our savers range, our vast range of low everyday prices and our More Card – we have thousands of products that not only offer outstanding value on brands and essential items our customers love – but also have the quality they’ve come to expect from us.”

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In other Which? news, the consumer website ranked the best cheddar cheeses, with a supermarket own-brand pack winning.

What is loyalty pricing?

You may have heard of loyalty pricing, but do you know what it is?

Sainsbury’s, Tesco and Morrisons are three supermarkets that offer customers signed up to their loyalty schemes exclusive discounts – known as loyalty pricing.

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All three retailer’s schemes, Nectar Card, Clubcard and More Card, are free to sign up to as well.

The obvious advantage to loyalty pricing is that you can save potentially hundreds of pounds a year on your shopping, all without spending a penny.

But different supermarkets offer exclusive discounts on different products, so do some research before doing your shopping.

Either way, be wary of supermarkets artificially inflating prices to make it seem like you’re getting a better deal than you are.

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A previous investigation by consumer group Which? found Sainsbury’s and Tesco have increased the price of everyday goods then slapped loyalty prices on them thinking customers wouldn’t notice.

Either way, it’s worth shopping around though.

Supermarkets change their prices all the time, sometimes multiple times daily, so it’s worth researching to ensure you’re getting the best price on an item.

You can use websites like Trolley to see how the major supermarket’s compare in terms of price on any number of goods.

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Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

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EasyJet expected to gain most remedy slots at Milan Linate

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EasyJet expected to gain most remedy slots at Milan Linate

The European Commission (EC) has yet to formally approve the ITA Airways and Lufthansa merger.

The two airlines hope that, by sacrificing many of their valuable slots at Milan Linate, the EC will give the green light.

Milan Linate is a ‘close-in’ airport serving Italy’s main business centre. It’s as close, or closer, to the centre of Milan (depending on the area) as London City Airport is to London.

Under the terms of the slot ‘sacrifice’ at Linate Italy’s corriere.it reports that easyJet would gain no fewer than 30 daily slots (15 arrival and 15 departure slots) whereas Air France and British Airways would gain a total of 14 slots (ten for BA and four for Air France).

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Continue reading EasyJet expected to gain most remedy slots at Milan Linate at Business Traveller.

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