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Photos of Hurricane Helene’s Devastation in North Carolina

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Photos of Hurricane Helene’s Devastation in North Carolina

North Carolina has been devastated by flooding and mudslides after the remnants of Hurricane Helene tore through the state.

At least 42 people have died in North Carolina, per CNN, making it the state with the highest death toll after the storm. More than 100 people have died across six states, including Florida and Georgia.

North Carolina Gov. Roy Cooper said Helene was “one of the worst storms in modern history for parts of western North Carolina,” calling the devastation an “unprecedented tragedy.” The storm damaged roads and downed power lines, leaving many without power.

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Helene started as a tropical storm last week, but escalated to a Category 4 hurricane before it hit the U.S. on Sept. 26. While it was downgraded on its path through the U.S., it unleashed torrential rains and catastrophic flooding on many communities.

There’s a long road to recovery ahead. President Joe Biden said that he would visit areas affected by Helene later this week if it wouldn’t disrupt the rescue and recovery efforts.

Hurricane Helene Causes Massive Flooding Across Swath Of Western North Carolina
Flooding in Asheville, N.C. on Sept. 28.Melissa Sue Gerrits—Getty Images
A resident helps free a stranded car as Tropical Storm Helene strikes Boone, North Carolina
A local resident helps free a car that became stranded in a stretch of flooding road on the outskirts of Boone, N.C., on Sept. 27.Jonathan Drake—Reuters
Tropical Weather
A stop sign can be barely seen above a flooded parking lot in Morganton, N.C., on Sept. 28.Kathy Kmonicek—AP
Storm Helene Causes Massive Flooding Across Swath Of Western North Carolina
Residents inspect the damage from flooding in the Biltmore Village in the aftermath of Hurricane Helene in Asheville, N.C. on Sept. 28.Sean Rayford—Getty Images
Hurricane Helene Causes Massive Flooding Across Swath Of Western North Carolina
Damage and debris from flooding that came from the Rocky Broad River into Lake Lure on Sept. 28.Melissa Sue Gerrits—Getty Images
Storm Helene Causes Massive Flooding Across Swath Of Western North Carolina
Mud fills the entrance to resident Terry Wilson’s home in the aftermath of Hurricane Helene in Old Fort, N.C. on Sept. 29.Melissa Sue Gerrits—Getty Images
Storm Helene Causes Massive Flooding Across Swath Of Western North Carolina
A vehicle backed up onto a tree outside of the Old Fort Elementary School in Old Fort, N.C. on Sept. 29.Melissa Sue Gerrits—Getty Images
Bridge over creek destroyed by flood waters from Tropical Storm Helene in Vilas, North Carolina
The Laurel Fork Road bridge sits destroyed from flood waters raging in the Upper Laurel Fork creek in Vilas, N.C., on Sept. 27.Jonathan Drake—Reuters
Storm Helene Causes Massive Flooding Across Swath Of Western North Carolina
Men on a four wheeler pass a storm damaged house along Mill Creek in Old Fort, N.C., on Sept. 30.Sean Rayford—Getty Images
Hurricane Helene Causes Massive Flooding Across Swath Of Western North Carolina
Piled up debris in Lake Lure in Lake Lure, N.C. on Sept. 28.Melissa Sue Gerrits—Getty Images
*** BESTPIX *** Storm Helene Causes Massive Flooding Across Swath Of Western North Carolina
A couple gathers water for their toilets in the aftermath of Hurricane Helene in Fairview, N.C. on Sept. 29.Sean Rayford—Getty Images
Workers survey large section of highway washed away by Tropical Storm Helene in Boone, North Carolina
Workers survey a large section of Highway 105 that washed away because of flood waters, on the outskirts of Boone, N.C., on Sept. 27.Jonathan Drake—Reuters
Storm Helene Causes Massive Flooding Across Swath Of Western North Carolina
A flooded parking lot in Asheville, N.C., on Sept. 28.Melissa Sue Gerrits—Getty Images

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Quick Charging Trick Could Extend Electric Car Battery Life by 50%

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Quick Charging Trick Could Extend Electric Car Battery Life by 50%

The Key to Longer Battery Life

Traditionally, new EV batteries are charged slowly and carefully in their first cycle — a process that can take up to eight hours.

This is done to ensure stability and performance.

However, Stanford’s researchers discovered that giving the battery an initial quick charge with high voltage for just 20 minutes activates more lithium ions.

This faster initial charge helps “unlock” more of the battery’s capacity and also forms a protective layer over inactive ions. The protective layer reduces long-term wear and tear, resulting in better battery performance and a longer lifespan.

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Benefits for Electric Car Owners

Not only does this technique boost capacity, but it also allows the battery to charge and discharge more efficiently.

For electric car owners, this means less time waiting at charging stations and better overall performance. The research suggests that optimizing the charging process could enhance the operating economy and functionality of EVs over time, making them more practical and affordable in the long run.

This discovery opens new possibilities for the future of electric vehicles.

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TPG bets on discounted streaming competitor with DirecTV deal

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Satellite television is declining fast in the US. But with its $7.6bn deal to acquire full control of DirecTV from AT&T, private equity group TPG is betting the industry can survive for long enough to fund a budget streaming option to challenge the new powerhouses of the entertainment business — Disney, Alphabet, Amazon and Apple.

Following Monday’s deal, TPG plans to merge DirecTV with Dish, the industry’s second-largest player, and fund a challenger TV option for cost-conscious Americans who want highly-tailored bundles of sports, news and scripted entertainment.

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The combination of the two groups will put TPG in control of a pay-TV business with 18mn subscribers that is on track to generate more than $6bn in combined annual free cash flow this year. The buyout group believes those profits are sufficient to fund a competitive streaming TV service, said two people briefed on its thinking, and are enough for the private equity group to engineer a financial return while stewarding the decline of satellite TV.

Two decades ago, satellite TV beamed into the homes of nearly a third of paying TV users in the US before millions cut their service in recent years.

TPG’s bet comes at a time of mass change and strife within the media industry as consumers cancel cable and fibre service offerings for cheaper internet packages offered by Alphabet, Netflix and Apple, leaving many large media and telecommunications saddled with writedowns and even financial distress. The pressures have led to recent carriage disputes between media companies such as Disney and telecommunications providers including DirecTV and Charter Communications.

The cash TPG plans to pour into DirecTV and Dish underscores the pain absorbed by the industry over the past decade. In sum, it has struck deals to take control of satellite TV operations once worth about $80bn on public stock markets in 2015 for less than $4bn in its own investors’ cash, according to Financial Times’ calculations and people familiar with the matter.

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TPG first invested in DirecTV in 2021 when it paid $1.6bn to buy a 30 per cent stake in the business from AT&T, which five years earlier had paid $67bn to acquire the satellite TV operator. AT&T used the buyout group’s investment to begin extricating itself from what MoffettNathanson analyst Craig Moffett called on Monday “one of the worst transactions in American history”.

As part of the deal, AT&T carved out DirecTV as a new company with a $16.3bn enterprise valuation — a quarter of what it paid.

TPG on Monday struck a deal to acquire the remaining 70 per cent of DirecTV from AT&T. The buyout group will use $2bn of equity to fund the purchase and it will pay the remainder through a mixture of new debt, dividends paid to AT&T until the deal closes — expected in late 2025 — and an earnout payment in 2029, the people said.

The Dish assets TPG is acquiring will come at an even lower cost. The buyout group will merge DirecTV with the ailing Dish Network, owned by Charlie Ergen’s EchoStar, for a nominal $1 in cash and the assumption of $11.7bn in debt that had pressured the company.

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The tie-up comes with the scale TPG believes can be used to prop up both companies’ fledgling internet-first options, DirecTV Stream and Dish TV. Their so-called “skinny bundles” of targeted media offerings carry a lower cost than broader offerings such as YouTube TV, something that should give the services a “fighting chance” against tech giants including Alphabet, said one person.

But that bet is secondary to TPG’s belief that DirecTV’s existing satellite TV operations are profitable enough to generate a return, even as they bleed subscribers.

The bet will be tested by industry trends moving decidedly against DirecTV. Streaming companies Netflix and Hulu, in addition to direct offerings from media companies Disney and Paramount, have made content middlemen increasingly obsolete. These offerings have captured hundreds of millions of new customers in recent years. Amazon’s Prime Video service, for instance, has 115mn subscribers, about 11 times DirecTV’s subscriber base.

“The merger of DirecTV and Dish Network won’t change the subscriber trajectory,” Moffett, the analyst said, though it will reduce expenses.

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TPG’s bet has begun to pay off. The buyout group has received dividends exceeding its initial 2021 investment, said people briefed on the matter. AT&T on Monday said it has received $19bn in distributions from the 2021 deal and DirecTV’s cash flows, in addition to the $7.6bn TPG will pay for full ownership.

AT&T did not immediately respond to a request for comment. TPG declined to comment.

Telecoms players have faced increasing financial distress as more than a trillion dollars of investments in networks, spectrum and other infrastructure have not led to substantially greater profits.

The set-up has created investment opportunities for private equity investors who cut their teeth decades ago restructuring distressed companies. TPG, founded by David Bonderman and James Coulter, made its name in capitalising on fixing broken businesses including airlines, retailers and financial institutions.

TPG will have to win support for its plan from Dish’s creditors which have been locked in a brutal fight with Ergen. The buyout group plans to cut Dish’s debt by swapping its bonds for those backed by DirecTV at about a 15 per cent discount to their par value.

EchoStar’s chief Hamid Akhavan said of the offer: “We positioned this in a way that we think is a significant win for them, and a significant win for everyone in the picture. Now, will they see it that way? Obviously, it’s up to them.”

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My dad was sure I was kidding when I told him I’d won £180,000 on the EuroMillions – even I still can’t believe it

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My dad was sure I was kidding when I told him I'd won £180,000 on the EuroMillions - even I still can't believe it

A SCHOOL caretaker’s dad was sure his son was kidding when he revealed he had won £180,000 on EuroMillions.

John McDowell, 53, from Bathgate, Scotland, still can’t believe his luck after striking big in the lottery.

John McDowell won £183,257 on EuroMillions

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John McDowell won £183,257 on EuroMillionsCredit: Alan Peebles
John said the win was 'surreal'

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John said the win was ‘surreal’Credit: Alan Peebles
John made himself a cup of tea after he realised he won

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John made himself a cup of tea after he realised he wonCredit: PA

The father-of-three won £183,257.40 on September 6 and is now set to change his life after the “surreal” win.

“On the night I won, I was just about to go to bed and had a quick look at my phone and saw an email from The National Lottery.

“I was going to ignore it as I thought it would be nothing, but curiosity got the better of me and I had a look and realised it said I had matched five main numbers and one Lucky Star.

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“Everyone in the house was in bed so I made myself a cup of tea before telling anyone – I then woke my dad up to tell him and he didn’t understand at first – he thought I was joking.

“It’s so surreal, I still can’t believe it.”

He’s going to take his brother overseas for the first time to spend a hot Christmas in Africa.

John said: “I can’t wait to treat my family – my brother has never been abroad before so the first thing I wanted to do was book a holiday somewhere hot and sunny for us both.

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“I asked him whether he fancied spending Christmas in Egypt as it would be nice to spend some time swapping the cold Scottish weather for somewhere warm at that time of year.

“He agreed, so I told him to get a passport ordered. It will be a really special holiday.”

John is now also hoping to retire before he turns 60: “I absolutely love my job but winning this money will mean I get to retire that little bit earlier and put my feet up sooner.”

I won $1m at 28 playing a lottery scratch-off – I swore I wouldn’t be a statistic & after 8 years I have nothing left-

If there’s any cash left over, John will also use his winnings to help his daughters get on the property ladder.

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“I would also like to help my daughters plan for their futures, so I’ll now also be able to help them to get on the property ladder when the time’s right.”

And he’s planning to splash out on a new car, and to get his mother a new kitchen after winning

“I have been wanting to get myself a new car for a while, but I’ve been putting it off, but I’ll definitely be shopping for one soon.

“I like to travel up north to get away from it all, so I’d love to get an SUV-style car – maybe a Kia Sportage – to help me explore.”

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He matched the five main numbers and one Lucky Star number in the EuroMillions draw on September 6.

The winning numbers from that draw were 12, 14, 34, 41, 47 and the Lucky Star numbers were 3 and 4.

John splashed champagne after the big win

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John splashed champagne after the big winCredit: Alan Peebles

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Date, meaning and how the Jewish new year is celebrated

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Orthodox Jews pray and blow a shofar at the Western Wall during Rosh Hashanah. Jerusalem, Israel.

A key celebration in the Jewish calendar is about to get under way this week which kicks-off the start of a series of autumn festivals for those who practise the faith.

One of the holiest days in the Jewish calendar, Rosh Hashanah is the new year festival usually held on the first day of Tishri which is the seventh month in the Jewish calendar.

It is marked at the start by the blowing of the shofar (a ram’s horn trumpet) and signalling the start of the ten days of penitence, prayer and introspection culminating in Yom Kippur.

We take a look at when it is marked, how and why.

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HOUSTON, TEXAS - SEPTEMBER 15: The Shofar Squad blow on their shofars ending the Erev Rosh Hashanah service at Congregation Emanu El on Friday, Sept. 15, 2023 in Houston. (Karen Warren/Houston Chronicle via Getty Images)
The Shofar Squad blow on their shofars ending the Erev Rosh Hashanah service at Congregation Emanu El in Houston, USA (Photo: Karen Warren/Houston Chronicle/Getty)

When is Rosh Hashanah in 2024?

The date of Rosh Hashanah changes each year but is 163 days after the first day of the Passover and is usually (but not always) determined by the new moon closest to the autumnal equinox.

The earliest date on which it can fall is 5 September and the latest is 5 October.

This year it will be marked from sundown on the evening of Wednesday 2 October ending on nightfall

What is the significance of Rosh Hashanah?

Rosh Hashanah marks the beginning of a 10-day period of repentance and reflection (Days of Awe) leading up to Yom Kippur, the Day of Atonement, considered to be holiest day of the Jewish year.

The two-day celebration of renewal is a chance for those in the faith to reflect on their deeds good and bad.

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It is believed that on Rosh Hashanah God makes a judgement and writes names into one of his three books.

These are:

  • the Book of Life – for those who are good
  • the Book of Death – for those who are evil
  • an intermediate book – where most people’s names are written

And so during this period, Jews will do things to try and influence in which book their name may eventually appear.

This can be doing charity work or attending a cleansing ceremony called the Tashlich (casting off), in which their sins are cast out and people ask for God’s forgiveness.

A typical plate served during Rosh Hashanah (Photo: Jupiterimages/Getty)

How is Rosh Hashanah celebrated?

The most well-known ritual of Rosh Hashanah is the blowing of the shofar, a musical instrument made from an animal horn which is believed to create the sound of repentance.

It is blown at various points during the Rosh Hashanah prayers and it is customary to have a total of 100 blasts on each day.

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Jews will spend time in the synagogue, saying prayers and reading parts of the Torah.

Families will share meals together in the evening during Rosh Hashanah.

These are likely to include: apples dipped in honey (to symbolise a sweet, healing new year), dates, pomegranates, black-eyed peas, pumpkin-filled pastries called rodanchas, leek fritters called keftedes de prasa and a whole fish with its the head intact.

A round bread called challah is also served, symbolising the cycle of the year.

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And they will greet each other with the phrase “L’shana tovah”, which means “for a good year”.

As part of the Tashlich ceremony, prayers are said near flowing water such as a river and many throw bread or pebbles into the water to symbolise the casting off of sins.

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Israel ready to put boots on the ground in Hizbollah’s backyard of southern Lebanon

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In the three days since Israel assassinated Hizbollah’s leader Hassan Nasrallah, the country has used its unrivalled air superiority to launch wave after wave of strikes on Lebanon.

But now it appears set to move to a new stage of its offensive: the far riskier land operation that will put Israeli boots on the ground in Hizbollah’s backyard of southern Lebanon.

Equipment and heavy combat divisions have been deployed to Israel’s north.

And in recent days, Israeli forces have also carried out small-scale raids targeting artillery posts and other Hizbollah infrastructure in Lebanon and gathering intelligence ahead of a possible broader ground operation, according to a person familiar with the situation.

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“The next stage in the war against Hizbollah will begin soon,” defence minister Yoav Gallant told mayors from northern Israel on Monday.

“It will be a significant factor in changing the security situation and will allow us to complete the important part of the war’s goals: returning residents to their homes.”

Israel has long insisted that returning the roughly 60,000 people displaced from the country’s north by rockets from the Iran-backed Hizbollah — which began firing at Israel in support of Hamas the day after its October 7 attack — is one of its key objectives.

For the past year, Israeli officials have said they would prefer to do so by diplomatic means, but have also threatened to use military force as their belligerent rhetoric has intensified.

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Shortly, after Hizbollah began firing at Israel last year, the US had to convince Israel not to launch a pre-emptive offensive against the militants.

In the 12 months since, Israeli forces have pounded southern Lebanon with air and artillery strikes, forcing more than 110,000 people to flee their homes and causing massive damage across the southern border region.

But in recent weeks, Israel has stepped up its preparations for a ground operation, leaving US officials scrambling to contain the situation, and the region on edge over how far Israel will go in its confrontation with Iran and its proxies — and where it will stop.

Israeli army tanks and armoured vehicles deployed in the Upper Galilee region of northern Israel near the border with Lebanon
Israeli army tanks and armoured vehicles deployed in the Upper Galilee region of northern Israel near the border with Lebanon © Menahem Kahana/AFP/Getty Images

Yaakov Amidror, a former national security adviser to Israeli Prime Minister Benjamin Netanyahu and fellow at the Jewish Institute for National Security of America in Washington, said after 11 months of combat in Gaza, Israel’s military was “a little bit exhausted” and so unlikely to attempt an operation of the scale it had launched against Hamas.

Instead, he said Israel’s operations were more likely to focus on pushing Hizbollah forces north of Lebanon’s Litani river — as envisaged by a UN resolution passed in the wake of Israel’s last war with Hizbollah in 2006 — and degrading its firepower “to a level where, after the war, we can continue to destroy its facilities . . . and stop the flow of weapons systems from Syria into Lebanon”.

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Itamar Yaar, former deputy head of the Israeli National Security Council, said that while he did not expect Israel to attempt a full-scale invasion of Lebanon as the price would be “higher than we are willing to pay”, it was likely to carry out operations near the border to deal with the threat posed by Hizbollah’s anti-tank missiles.

“I think that there is a good chance Israel will try to take control of some points along the [demarcation line] to make sure that at least some of our villages will not be under direct fire from Hizbollah,” he said.

“It’s easier to do on the western part of the Israeli-Lebanese border, it’s more difficult to do in the area of Metula [because of the topography].”

Netanyahu is betting that holding Lebanese territory whenever a ceasefire is reached would also give Israel options in the negotiations over the new status quo, a person who has previously worked with Netanyahu said.

“It gives us leverage. It also gives Hizbollah a fig leaf to agree [to a deal in which it remained north of the Litani] because they can say that by agreeing not to go back they’re getting the Israelis off Lebanese territory,” the person said. “It creates political cards to play.”

However, officials acknowledge that a ground operation in Lebanon would also bring a slew of risks.

Even if officials attempt to wage a limited campaign, Israeli forces could end up being drawn into protracted combat in terrain that Hizbollah’s fighters know inside out, and where Israel’s technological and intelligence advantages count for less.

It would also raise the risk of a direct confrontation with Iran, which has spent years building Hizbollah’s capabilities and views the Lebanese group as the linchpin of the alliance of militants known as the axis of resistance that it has built to buttress its fight with Israel.

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Some in Israeli security circles believe that, with Hizbollah in disarray, Israel is unlikely to have a better opportunity to strike the Islamic republic, whose pursuit of nuclear weapons is Israel’s main strategic concern.

Over the past two weeks, Israel has dramatically stepped up its bombardment across Lebanon, killing more than 1,000 people, assassinating Hizbollah commanders, and displacing up to 1mn people, according to Lebanese authorities.

Israel on Sunday also sent its jets to bomb sites controlled by Iran-backed Houthi rebels 1,800km away in Yemen who have launched numerous drones and missiles at Israel since October 7.

It was the second time Israel has carried out such a strike, and a former official said the strike was a signal that Israel had the capability to launch long distance operations against Iran as well.

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Map showing missile ranges of Israel’s cruise and ballistic missiles. Israel can strike up to 6,500km from it’s borders and is estimated to be in possession of 24 nuclear warheads

“Many Israelis think . . . if we have such an achievement versus Hamas and Hizbollah, now is the time to deal with the head of the dragon. Not just with the proxies,” said Amidror, who is still regarded as close to Netanyahu.

“In Lebanon [a war would be] about ground forces, who have been called up three times in the last year. In Iran, it would be about an exchange of missile fire, and everything that was prepared by Israel in Tehran. So this a different kind of an effort that basically wasn’t used yet.”

However, others argue a confrontation with such a heavily armed enemy would have huge costs for Israel, and a person familiar with the situation said that despite ratcheting up its operations in Lebanon, Israel was not seeking an escalation with Iran.

“Netanyahu doesn’t want Iran involved,” the person said.

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Yaar said he believed Israel was also very unlikely to attack Iran’s nuclear facilities without support from the US, given the complexity of the task, and the likelihood that it would provoke a massive response from Tehran.

“The Americans aren’t willing to do it, at least for the coming few months. So in the next few months I don’t see it,” he said.

“What happens after that will depend on Iran’s activities on the nuclear issue, and the other different fields where the Iranians are acting, such as Syria and Iraq.”

Cartography by Jana Tauschinski and Steven Bernard

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Just weeks to act on pension credit DWP loophole and bag an extra £150 towards energy bills this winter

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Just weeks to act on pension credit DWP loophole and bag an extra £150 towards energy bills this winter

THOUSANDS of pensioners can get £150 to cover the cost of energy bills over the winter through a loophole – but only have weeks left to act.

The Warm Home Discount (WHD) is a reduction on your electricity and sometimes gas applied by energy firms once a year.

The Warm Home Discount is a one-off £150 reduction in energy bills applied in winter

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The Warm Home Discount is a one-off £150 reduction in energy bills applied in winterCredit: Getty

In the vast majority of cases, you receive the discount automatically and don’t need to apply.

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The discount is open to those in receipt of certain benefits including Universal Credit, Income Support and Housing Benefit.

The £150 reduction is also available to thousands on pension credit.

To qualify, you need to claim either the guaranteed credit element of pension credit or one of the below benefits:

Read more on Pension Credit

If you weren’t claiming any of the above benefits on August 11, 2024, you won’t be eligible for the discount this winter.

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The Government also assesses your energy costs based on the type, age and size of your property.

However, the August 11 qualifying date does not apply if you are receiving the guarantee credit element of pension credit.

This is because you can backdate pension credit claims by up to three months.

But, that does mean you will have to launch your pension credit claim by the end of Sunday, November 10, and then successfully backdate it to cover the August 11 Warm Home Discount qualifying date.

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Fail to do this and you will miss out the £150 discount this year.

What is pension credit and who is eligible?

Pension credit is a government benefit designed to top up your weekly income if you are a state pensioner with low earnings.

The current state pension age is 66.

There are two parts to the benefit – Guarantee Credit and Savings Credit.

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Guarantee credit tops up your weekly income to £218.15 if you are single or your joint weekly income to £332.95 if you have a partner.

Savings credit is extra money you get if you have some savings or your income is above the basic full state pension amount – £169.50.

Savings credit is only available to people who reached state pension age before April 6, 2016.

Usually, you only qualify for pension credit if your income is below the £218.15 or £332.95 thresholds.

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However, you can sometimes be eligible for savings credit or guarantee credit depending on your circumstances.

For example, if you are suffering from a severe disability and claiming Attendance Allowance, as well as other benefits, you can get an extra £81.50 a week.

Meanwhile, you can get either £66.29 a week or £76.79 a week for each child you’re responsible and caring for.

The rules behind who qualifies for pension credit can be complicated, so the best thing to do is just check.

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You can do this by using the Government’s pension credit calculator on its website.

Or, you can call the Pension Service helpline on 0800 99 1234 from 8am to 5pm Monday to Friday.

Those in Northern Ireland have to call the Pension Centre on 0808 100 6165 from 9am to 4pm Monday to Friday.

It might be worth a visit to your local Citizens Advice branch too – its staff should be able to offer you help for free.

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One additional and major perk of pension credit is that it is known as a “gateway” benefit in that it opens up a host of other freebies and perks.

This includes a free TV licence worth £169.50 a year if you are 75 or over and council tax discounts.

And of course, if you are on the guarantee credit part of pension credit, you also qualify for the Warm Home Discount.

How and when is the WHD paid?

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The discount is usually applied between October and March, typically as a credit on your account depending on how you pay for your energy.

The £150 is usually deducted from your electricity bill, but you can also get the money off your gas bill if your supplier provides both your gas and electricity.

You should get in touch with your energy supplier to ask if they will give you a discount on your gas bill.

If you are a direct debit customer or smart prepayment meter customer, you should get the £150 automatically added as credit on your account.

Traditional prepayment meter customers are sent top-up vouchers by post, email or text. You may also receive a cheque.

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You have 90 days to redeem any vouchers, but your supplier can reissue you one if it gets lost or expires.

Any vouchers have to be redeemed at your nearest Post Office branch or PayPoint shop.

Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.

Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories

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