A newly-released report commissioned by the Department for Work and Pensions (DWP) has revealed that over half of its health assessors quit the job within their first year.
The health professionals reported feeling ‘despised’ for their role, which involves evaluating people for both Personal Independence Payments (PIP) and the health-related element of Universal Credit (UC).
DWP health assessors: ‘a cog in the machine’
The DWP carried out its research back in 2022, and included findings from 2021. It found that a full 40% of new recruits don’t make it through the training period of three months. By the end of a year, 52% of the health professionals quit working for the department.
Both PIP and Universal Credit disability assessments have to be conducted by a qualified health professional. However, the DWP is held in such low regard that most don’t even consider working for it until they have “no other option but to leave the NHS”. In fact, one assessor stated that:
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We all got in healthcare for altruistic reasons and that maybe isn’t the case in this job… you’re a cog in the machine doing bureaucratic work.
During a work capability assessment for the health-related element of universal credit, the assessor is meant to determine an applicant’s level of capability and how that would affect their working life.
Likewise, for a PIP assessment, the health professional scores an applicant according to their level of impairment with daily tasks. This score determines the level of support the claimant receives.
‘Punitive, exhausting and inflexible’
However, the disabled people at the receiving end of these assessments have often described them as inconsistent,hostileand degrading. Financial insecurity charity Turn2us’ head of policy, Lucy Bannister, explained:
People recovering from illness or navigating the additional cost of disability should rightly expect to be treated with dignity and respect. But this report shows that’s not happening.
The staff carrying out assessments for disability benefits describe the system in the same terms as disabled people: punitive, exhausting and inflexible, focused on tick-boxing rather than care. It’s not working properly for anyone.
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One DWP contract manager commented on newly recruited health professionals for the study:
The idea that they would want to be on a treadmill of collecting details but not intervening is alien to a significant proportion of the health sector.
A lot of people that apply for roles don’t understand this point. They arrive. Have rigorous training and [the] penny drops that this is what role is.
‘They suck you into it’
A former nurse, who left the DWP after two years, put it more bluntly for the Independent:
They suck you into it, because when you first go they tell you ‘give it six months, because it’s a totally new way to how you’ve been working as a nurse’. […]
Most assessors leave at around six months because they realise they’ve been had.
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She also described remaining in the office from 5am to 10pm “working [herself] to death”. This was because the DWP’s backlog of cases has become completely unmanageable. And, as the Canary’s Rachel Charlton-Dailey explained, the situation has only gotten worse in 2026:
the department has diverted staff from dealing with new claims to tackle the backlog of reviews. This meant the DWP got to brag that they processed the highest number of reviews since the benefit began. 96% more reviews were carried out than in Q3 in 2024. But it was only because they had so many left over to clear.
This has, of course, meant that new claimants suffered, as clearance for new claims fell by 25%. This meant that 40,000 new claimants were left waiting. This is despite the fact that the number of new claims is down by 6% from the same period in 2024. This also means the decision time has risen, from 14 weeks in October 2024 to 16 weeks in October 2025.
Reform and rebellion
Given the massive backlog, Labour came up with the bright idea of ‘reforming’ PIP assessments back in the summer of 2025. That is to say, they attempted to rush through massive cuts that could have ruined PIP claimants’ lives.
The proposed changes would have made it far more difficult to qualify for PIP. This would have resulted in thousands of disabled people losing the support they relied on. The cuts were only narrowly averted when a group of Labour MPs rebelled against the plans.
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Instead, DWP minister Stephen Timms took PIP off the table during the debate, beginning a review in its place. However, this meant MPs were able to vote through Universal Credit cuts. And, of course, the review itself is already looking like a complete farce:
Timms has spent a good chunk of the last few months umming and awwing over how he can make it look like the review is co-produced with disabled people. It took until 30 October 2025 for them to appoint disabled co-chairs.
At the same time, they quietly released the terms of reference which, while seemingly aimed at placating disabled people, confirmed that all PIP recipients will be at risk by DWP decisions.
‘Struggling to do the job’
The DWP conducted their staff-retention study back in 2022, and only chose to publish it now. However, the writing has been on the wall of a long time, as Charlton-Dailey wrote earlier this month:
It’s becoming increasingly clear that the main reason the government is pushing ahead with PIP reform is that they don’t have the staff to process the claims they already have. As a recent report found, delays to PIP are endangering people’s lives. The same report revealed that the DWP planned to make the application process more online-focused and to give every claimant a case worker. But this only works if the DWP can actually find the staff.
With the DWP struggling to do the job it’s already supposed to do, it’s difficult to see how it could possibly manage reforms. But they’ll almost certainly find a way to blame that on disabled people, too.
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PIP and UC assessments are designed to minimise a claimants’ disability, such that the government has to award as little support as possible. We see this at every level of the DWP machine, from the shocking treatment of disabled people during assessments, to governments desperately trying to move goalposts and slash payouts.
It’s unsurprising, really, that healthcare professionals leaving NHS jobs are finding the DWP intolerable. They’ve left respected roles providing treatment for illness, only to enter a role where they’re tasked with removing that self-same support. Any individual with a shred of empathy would feel the same.
Not only are some of the biggest names in music up for awards – with Lola Young and Olivia Dean leading the way, and Sam Fender, Lily Allen, Dave, Wolf Alice and Raye battling it out in some of the night’s top categories – it also marks the first time since the Brits launched in the late 1970s that the ceremony is taking place outside London.
On Saturday night, the red carpet was rolled out at Manchester’s Co-Op Live arena, ahead of the star-studded nominees’ arrivals.
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But as well as the nominated artists from both the UK and beyond to look out for, there are also some impressive A-list performers on the bill, including Harry Styles and Robbie Williams.
Take a look at all the red carpet photos you need to see from this year’s Brit Awards below – and make sure you keep checking back, as we’ll be updating our list as more stars make their arrivals…
A government minister accused of organising a smear campaign against journalists has quit.
Josh Simons announced his resignation as a Cabinet Office minister after it emerged he had been cleared by Sir Laurie Magnus, the government’s ethics adviser, of breaching the ministerial code.
In a post on X, he said: “The Independent Advisor on Ministerial Standards has cleared me of breaching the ministerial code.
“But with regret, remaining in office has become a distraction, so I have resigned from government.”
The organisation commissioned an investigation by PR consultancy Apco Worldwide into the “backgrounds and motivations” of reporters who had written stories about it.
Its findings – which included false allegations about Sunday Times’ journalists Gabriel Pogrund and Harry Yorke – were then shared informally with Labour figures.
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Simons has consistently denied any wrongdoing.
In a letter setting out his findings to the PM, Sir Laurie said: “I see no basis for advising you of any breach of the Ministerial Code by Mr Simons, but you will wish to consider, in the light of this distraction and potential reputational damage, whether he continues to hold your confidence as a member of your government.”
In his resignation letter to Starmer, Simons said what had happened to Gabriel Pogrund was “a disgrace”.
He added: “I welcome that Sir Laurie Magnus has cleared me of breaching the Ministerial Code.
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“It was important to me to complete this process to prove that I behaved with integrity and that my public statements have been truthful and honest.
“Nonetheless, it is clear that my remaining in office has now become a distraction from this government’s important work. For that reason, and with sadness and regret, I offer my resignation. It has been an honour to serve this great country.”
The PM said in his letter: “I understand that, to avoid any ongoing distraction from delivering the government’s mission, you have taken the difficult decision to step aside.
“I respect that decision, and I look forward to continuing to work with you in driving forward the Government’s priorities
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A friend of Simons said: “The investigation found that Josh never sought to smear and investigate newspaper reporters.
“He has done the responsible thing to resign to end the distraction, putting the interests of the party first.”
A senior Labour source said Simons was “a good man who has been stitched up completely”.
But shadow Cabinet Office minister Alex Burghart said Starmer “should have sacked him last week”.
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He posted on X: “It was clear as day that he had done wrong. Labour waited to refer the case to the Independent Adviser to delay judgement until after the by-election (fat lot of good that did) Need full investigation into Labour Together now.”
The Prime Minister should have sacked him last week – it was clear as day that he had done wrong
Labour waited to refer the case to the Independent Adviser to delay judgement until after the by-election (fat lot of good that did)
Do you remember the great slug influx of 2024? In the words of the iconic Gemma Collins: “It’s hell in there, it’s horror. You have to be a certain type of person to survive.” It was gruesome. I stepped on a slug IN MY HOME in my BARE FEET.
The Royal Horticultural Society (RHS) shares on their website: “Mild, wet weather across the winter, spring and summer resulted in the highest number of calls to the RHS advisory service since records began in the 70s.
“13% of all enquiries to the entomology team related to slugs and snails. This is thought to be as a result of slugs being active earlier, increased breeding and more persistent activity with the absence of any prolonged warm, dry spells forcing them back underground.”
I’ll tell you something, none of my plants survived that summer.
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So, will there be a surge of slugs this spring?
Writing for The Conversation, Christopher Terrell Nield, a Lecturer in Chemistry and Forensic Science at Nottingham Trent University advises: “Although flooding can kill overwintering eggs and adults, a mild wet winter will have reduced slug mortality. It may also affect slug predators… Flooding also creates lots of ready food for slugs from plants that have died in the water, a potential slug fest as it dries in spring.
He shares that, thankfully, our upcoming conditions point towards increased slug populations but probably not as bad as 2024.
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Was anything as bad as that?
How to prevent slugs from destroying your plants
The RHS has a guide to preventing slugs with some of the tips including:
Choose plants that are less palatable to slugs and snails, such as woody plants, those with thick or waxy leaves and some herbaceous plants known to be less appealing to them
Torchlight searches can be carried out on mild evenings, especially when the weather is damp, hand-picking slugs and snails into a container. They can then be placed in another part of your garden, such as the compost heap or areas with less vulnerable plants, or left out for predators to take
Water in the early morning rather than the evening as evening watering provide ideal conditions for them to move around at night
Although we’ve come a long way as a culture in destigmatising therapy, there are still many lingering myths and misunderstandings that shape how people think about the process.
From incorrect beliefs about how therapy is “supposed” to work to misguided assumptions about what it means to seek mental health treatment in the first place, these misconceptions can keep people from pursuing this helpful option – or leave them disappointed when it doesn’t unfold the way they imagined.
Below, mental health professionals break down some common misconceptions about therapy and what the experience is actually like.
Misconception: Going to therapy means something is wrong with you.
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“A persistent misconception is that going to therapy means something is wrong with you, or that you are weak,” Dr. Sue Varma, a psychiatrist and author of “Practical Optimism,” told HuffPost.
She – like most mental health professionals – doesn’t see it that way, however.
“It takes courage to reflect honestly on your life, your patterns and your relationships,” Varma said. “In my experience, the people who do that work are some of the bravest people I know.”
Misconception: Therapy is only for extreme or acute emotional times.
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Another common misconception is that you should only seek therapy in times of extreme distress or a spiral.
“Many people come through my door for the first time immediately following a loss or major life disruption like a breakup,” said psychotherapist Meg Gitlin. “This is OK and is often a motivating factor for seeking help. However, there are people who come to therapy when they have ‘hit rock bottom’ emotionally and then disappear when things are good until the next fire.”
Although people can seek therapy intermittently or to address short-term issues, Gitlin finds the most successful therapy experiences are not defined solely by catastrophic events.
“My experience as a therapist tells me that while therapy can feel particularly helpful during crisis management, people are actually able to understand and process much more when things are going well for them,” she said. “I would encourage people to stick with therapy when things calm down, and they can approach their issues from a thoughtful non-alarmist stance.”
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Misconception: There will be a big epiphany moment.
“Another misconception is that therapy always has to involve dramatic breakthroughs,” Varma said. “Sometimes the work is quieter. Simply bringing problems into the open, gaining insight, increasing awareness and trusting your own intelligence to manage challenges more effectively can be deeply meaningful.”
She noted that a core goal of therapy is to build flexibility in how you think, relate to others and respond to stress. The process can help you understand different people’s perspectives, strengthen self-compassion and empathy, and learn healthier ways to cope with difficulties, express emotions and deepen relationships.
Fiordaliso via Getty Images
Many people come into therapy with misconceptions about how quickly the process unfolds.
“Finding out how to improve our mental state and reduce our suffering is a process,” said therapist Nina Tomkiewicz.
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“Life is made up of small moments, so ‘small wins’ are the necessary building blocks of ‘big change.’ I always love celebrating small wins with my clients – I think this is something we just aren’t taught to do in this society. We see big, sweeping accomplishments celebrated in the media, and we think that’s how our life should go.”
But what’s more important are the small moments when you start to feel like you get it and see improvements that show what you’re doing is working.
Misconception: Medication can replace the need for therapy.
“Many clients believe that if they begin taking medication, their problems will be resolved,” said Jill Lamar, a licensed professional counsellor with Thriveworks.
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“Yes, medication in certain circumstances can be a helpful part of treatment, and often those clients feel better with it. But evidence shows that medication plus talk therapy is the combination that provides the best chance of success.”
She noted that therapists want to see their clients feel better, and medication can be a great partner in treatment.
“Talk therapy provides an opportunity to discover and change destructive attitudes and behaviours that drive the negative feelings, and can provide resolution as opposed to merely changing one’s brain chemistry,” Lamar said.
Misconception: You should feel change quickly.
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“It takes time for a person to learn how to best use the therapy space,” Tomkiewicz said. “Especially if you’ve never been to see a therapist before, you shouldn’t expect to know exactly what to do or how to be or what to share.”
She emphasised that people make lots of mistakes and take time to figure things out at the beginning of their therapy journeys.
“In the beginning, it’s OK to make mistakes and figure things out,” Tomkiewicz said. “I’ve worked with clients before who came to our initial sessions without knowing what to talk about or where to begin. But over time, they became more aware of the exact topics they wanted to bring into the therapy space to review and change.”
Over time, she added, people often become more empowered with their change process – noticing problems during the week, taking the steps they can and then bringing the rest to sessions to figure it out with their therapist.
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“We also need to give ourselves the grace to practice figuring out how to be satisfied with our therapy sessions,” Tomkiewicz said.
Varma similarly advised against rushing the therapy process or giving up too quickly.
“I encourage people to read a therapist’s bio, see whether their approach resonates and check whether they specialise in what you are actually seeking help for – whether that is couples or family work, anxiety, depression, OCD, substance use, eating disorders or another concern,” Varma said.
“It is also completely appropriate to ask therapists questions about their training and approach, and to use the first one or two sessions simply to see if the fit feels right.”
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Misconception: Everything will focus on your childhood.
“Another misconception about therapy is that most of the work will be surrounding a client’s childhood,” Gitlin said. “While it’s important to me to obtain and consider a complete oral history about a client’s upbringing, I think therapy is just as effectively focused on the present and future of the client.”
While exploring early experiences can be meaningful, many therapists stress that the work doesn’t stop there.
“This means talking about what things would look like presently if the client was able to make some changes,” Gitlin said. “I also think it’s important to cultivate hope about the future, and take specific measurable steps to get the client there.”
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Misconception: Therapy provides a simple ‘fix.’
“Sometimes therapy is viewed idealistically, as something that is going to solve all their problems,” said Caitlyn Oscarson, a licensed marriage and family therapist. “Therapy is all about noticing what’s not working, discovering the common themes and making small steps toward new patterns.”
Tori-Lyn Mills, a licensed professional counsellor with Thriveworks, advised against viewing therapy as a way to find a simple or quick “fix” for your mental health and relationship struggles.
“While some issues can be addressed through solution-focused therapy to ‘fix’ a problem, many people come to therapy for things that need to be healed,” she said. “The misconception is that the therapist or therapy is going to ‘fix’ something that actually needs to be acknowledged and/or explored for healing, or the idea that there is an external remedy when the work is really internal and requires practice.”
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Varma similarly emphasised that simply showing up to therapy is not going to “fix” or magically change your life.
“I see this often in couples therapy, where partners come in hoping the therapist will ‘fix’ the other person,” she said. “Each person is focused on what their partner needs to change, rather than on their own role and responsibility. Therapy requires agency. Growth comes from taking accountability and actively practicing new ways of thinking, communicating and responding.”
Misconception: The therapist runs the show.
“A misconception is that the therapist is the primary agent of change rather than the client,” Mills said. “Therapy offers the opportunity to develop a different relationship with yourself. Sharing expectations, thoughts and beliefs you have about therapy with your therapist can help to foster openness, allowing you to approach the process with both an open mind and open heart, and get the most out of your sessions.”
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Clients can get more out of therapy by sharing specifics about what success and progress would look like and if they recognise any actionable steps that could help reach those goals.
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Many people misunderstand the therapist’s role in the process.
“Therapy is a place where you should feel collaboratively involved in the process,” Tomkiewicz said. “If you and your therapist are diving deep into one topic, but you realize that there is actually a bigger, more important topic that is surfacing, it’s important to say something and request to shift the conversation.”
Of course, the therapist plays an active role in the process as well. But sharing feedback with them can help foster a good connection and empower the client.
“Remember: You are the expert on your life, not your therapist,” Tomkiewicz said. “They are experts in the domain of mental health, psychology, healthy communication, but they do not know what stirs your soul – you do. You should feel like you can be more of yourself in the therapy room.”
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Misconception: All the work and healing happens in sessions.
Lamar believes a big misconception about therapy is “that all the work and healing will happen in their sessions.” She explained that people tend to be creatures of habit with deeply ingrained attitudes or behaviours that contribute to uncomfortable experiences and feelings.
“A common phrase therapists employ is, ‘It gets worse before it gets better,’” Lamar said. “Breaking these habits can be very hard. Though a therapist will point them out and hold clients accountable in session, the real work happens after the client leaves.”
That’s why it’s useful to think about therapy in between sessions, paying attention to emotions and events that impact you, and how you might apply what you’re learning.
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“I often compare therapy to working out with a trainer,” Gitlin said. “The trainer can teach you exercises but in order to strengthen these muscles, you actually have to do them regularly. Especially if these exercises target muscles that aren’t often used, it will feel really difficult or even impossible at first.”
With practice, however, your muscles get stronger the exercises become easier. The same logic can apply to practicing healthier communication patterns.
“People may not have been taught certain skills growing up because better options weren’t prioritised or modelled for them,” Gitlin said. “However, they may have identified in therapy that it’s something they want to work on. That’s where the real work comes in ― identifying and implementing a plan are the best way to maximise the benefits of therapy.”
Some therapists give homework assignments as part of treatment. That might involve taking note of triggering situations, behaviours, intrusive thoughts or responses to events during the week. Or even writing personal essays. Or implementing healthier habits.
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“Better communication takes practice and commitment,” Lamar said. “Learning how to de-escalate an emotionally heightened situation and setting boundaries can be scary, but they’re often necessary in many relationships. Most of this work is done outside the therapist’s office.”
Misconception: You’ll find certainty in life after ‘healing.’
“I think a misconception we have about healing in this culture in general is the belief that once we are ‘healed,’ we will find certainty in life,” Tomkiewicz said. “I think many of us enter the self-improvement space believing that we will eliminate suffering if we just follow a step-by-step guide, and that our lives will just get more predictable and secure – and thus better – if we just do our homework.”
But the reality is that life is inherently uncertain, and leaning how to exist in that uncertainty is what improves our experience.
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“It’s learning how to make meaning out of our lives in a way that feels life-giving rather than life-destroying,” Tomkiewicz said, emphasising that this is a highly individual journey that changes over time.
“Therapy can be so helpful because it offers healing within the very human experience of interconnectedness, of having your more vulnerable parts held and reflected back to you by another person,” she added.
“It’s a really beautiful process, but one that does not result in life being more predictable, in bad things never happening, and in you having all the answers.”
So Cathy Newman of Channel 4 News got herself a scoop last night.
And to be honest, readers, we were a bit confused. “Gender critical views” are not only lawful things to hold and express, they’re one of a small subset of opinions that are explicitly protected as such in law. And why would a man very occasionally airing some lawful and protected views on social media be a news story? You might as well run “BREAKING: Premiership footballer discovered to enjoy cheese-and-ham toasties”.
So we thought it merited a closer look.
Newman didn’t reveal any of the offending tweets (such is the way nowadays, as covered in Wings passim – we’re told things are “offensive” or “controversial”, but not actually shown them to judge for ourselves). But Natasha Loder, the Health Editor of The Economist, was so obviously excited at the development that she let the cat out of the big black binbag of “serious questions”.
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Wings readers might be scratching their heads trying to detect anything improper there. Professor George said women’s rights were worth defending and expressed the view that men shouldn’t punch women in the head in boxing matches – opinions which until recently would have been reliably shared by all human beings outside of the Taliban. He also endorsed a tweet from JK Rowling (which you can read in full here) in support of Sandie Peggie, who an employment tribunal found had been harassed by her employer in the service of a trans doctor.
Contrary to Newman’s claim, none of the tweets – or at a minimum, none that have been published – involved “mocking trans supporters”.
One might have imagined that the MHRA would have been delighted to have such an upstanding figure on board. Its recent track record hasn’t been the best.
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But it seems that Professor George took his responsibilities a little too seriously for some people’s liking, and a media hatchet job was swiftly commissioned.
It’s hard to understand why, however, if Prof George holding normal, reasonable, lawful opinions about medicine and science disqualifies him from performing aspects of his job as the Chief Medical and Scientific Officer, the same principle doesn’t apply elsewhere in the NHS.
The Health Research Authority is heavily involved in the PATHWAYS puberty blocker trial that Professor George was just removed from oversight of.
And this is its current Interim Director.
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Jonathan Fennelly-Barnwell was the Deputy Director of Approvals at the Health Research Authority when the controversial puberty blockers trial was approved, and as such is the person who ought to have been most concerned with making sure it was safe and ethical.
It was in that role that he appeared in a Teams meeting last year with this as his background.
(He’s been blacked out here in case any details help reveal the identity of the colleague who sent the pic to us.)
So why didn’t he? Well, here he is liking a Facebook post last December about being a “trans ally” by Hazell Dean, the Patron of Pride In Surrey, whose founder Stephen Ireland was imprisoned for 24 years last June for the rape of a 12-year-old boy and other child sex offences.
In 2023, in his official NHS capacity, he celebrated the Stonewall riots, having previously enrolled the Authority in the Stonewall Diversity Champions Scheme and “delivered a suite of activities to support trans inclusivity” and issue “guidance on the use of personal pronouns”.
None of these activities are in any way unlawful or improper. But it seems reasonable to posit that given his views on “anti-trans arseholes”, his stance as a declared “trans ally” and his membership of the “LGBTQ+ staff led interest group”, Mr Fennelly-Barnwell has at least as much of an impartiality issue as Prof. Jacob George.
So why didn’t he recuse himself from the decision to go ahead with the PATHWAYS trial, and failing that why hasn’t the CEO done so?
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Oh, right. Perhaps that’s why the HRA has removed itself from Twitter.
The NHS is one of the most trans-captured organisations in the entire UK, as the Sandie Peggie case, the Darlington nurses case and the Jennifer Melle case (among many others) have all demonstrated starkly in recent months. But there have been few clearer illustrations of the double standard widely employed with regard to gender ideology than this.
A man with an unblemished records making a few comments (before he was even in a relevant post) that are both factually and medically correct, and in line with the views of the vast majority of people in the UK including those who work in the NHS, is smeared as some sort of dangerous bigot, while someone actively involved in approving the puberty blockers trials who refers to “anti-trans arseholes” and who wants to “queer” everything in sight remains at the heart of proceedings.
(Top of the list of things he wants to “queer” is spelling, it seems.)
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But we’re sure Cathy Newman and Natasha Loder are on the case.
It’s almost time to roll out the red carpet for the 2026 Brit Awards, with some of the biggest musicians on the planet up for the night’s top awards.
Fresh from their respective victories at the Grammys earlier this month, Olivia Dean and Lola Young are going into this year’s Brits with the most nominations, racking up an impressive five each.
Just behind them is Mercury Prize winner Sam Fender, with four nods in total, with Wolf Alice, Lily Allen and Dave also in the running for the night’s top prizes.
Last year, the award went to singer-songwriter Myles Smith, with other past recipients including Adele, Florence + The Machine, Sam Smith, Sam Fender, Jorja Smith and The Last Dinner Party.
Jacob Elon celebrating their win at the 2026 Brit Awards
John Marshall – JM Enternational
Meanwhile, PinkPantheress has made history as the first woman to be awarded Producer Of The Year, while Noel Gallagher has been named Songwriter Of The Year, in a controversial move considering he hasn’t actually released new music in the last year.
The Outstanding Contribution prize is going to Mark Ronson this year, while Ozzy Osbourne is to be posthumously bestowed with a Lifetime Achievement recognition.
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The 2026 Brit Awards will take place at Manchester’s Co-op Live Arena on Saturday 28 February.