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6 Exciting New Apple Products Rumored To Be Coming In 2026

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RAM prices are out of control in the U.S., causing many to fear that electronic devices — computers, smartphones, and anything even indirectly dependent on NAND — will escape the consumer’s ability to afford them. Possibly for years to come. Now the question on everyone’s mind is how it’s going to affect Apple, a company notorious for overpriced products. Still, 2026 has a whole slate of rumored Apple products coming. Even if we can’t afford them, though, we can still enjoy them vicariously through a YouTube video.

Again, these are rumored releases. Leakers and analysts look at supply chains and talk to insider sources to guess — sometimes with high accuracy, sometimes without — what products are coming next and when. However, they are always rumors. Apple may not be able to stop insiders from blabbing, but it is known to keep a tight lip right up until an announcement, often only shortly before release. Anything on this list is subject to change and may not come out quite so soon — or at all. With that said, these six things are the most exciting potential 2026 releases.

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iPhone Fold

Folding phones may be nerdy, niche tech that the average consumer can’t budget for, but they have been around longer than we mentally imagine; the first came out in 2018, making them nearly a decade old. Samsung is already on its seventh-generation: Galaxy Z Fold 7. Most major manufacturers have one, except Apple. The tech giant has been quietly developing its own folding tech, and it appears 2026 is a plausible release window.

As per tradition, Apple is trying to perfect what its competitors have already been doing. Notable features of the Fold could include a potentially crease-free display courtesy of Samsung, a “liquid metal” hinge, and an atypical screen ratio. If the latter rumor is true, then the iPhone would be much squatter when folded, at about 5.3 inches (about 9 mm thick), expanding into roughly the size of an iPad Mini at 7.76 inches (roughly 4.8 mm thick). YouTuber Snazzy Labs printed a mock-up of an allegedly leaked design and “used” it to understand why Apple hadn’t gone with the typical screen size of two side-by-side smartphones. He suggests that this ratio is actually ingenious and makes a foldable a lot easier and more enjoyable to use.

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This also may be one of the first iPhones to feature a hole-punch camera design and may even mark a return to the iPhone’s Touch ID days of yore. It’s been argued that the iPhone Air was a test run for ultra-thin technology, and that the iPhone Fold will improve on it while fixing the issues it got wrong — including using a more efficient chip and modem. Naturally, it’s going to cost you. Expect to pay around $1,800 on the low end, or as much as $2,500. Foldables are notoriously expensive, but this is Apple.

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Budget MacBook

MacBooks are incredible devices, and anyone looking to make the switch from Windows to Mac will probably be glad they did. There is, however, one little niggling issue: the price. Apple’s “cheapest” current-gen M4 MacBook Air starts at $899. You can go cheaper with an educational discount, a refurbished model, or by buying new, outdated models on Amazon, but even then, it’s quite pricey for what is Apple’s entry-level laptop. That may change if the long-rumored budget MacBook arrives in 2026.

TrendForce suggests this would be a smaller 12.9-inch MacBook priced much more competitively, perhaps as little as $599. This is Apple we’re talking about, of course, so that price point would likely sacrifice things like RAM, display technology, and Thunderbolt support. The most surprising aspect of this rumor is the possibility that it may use the iPhone 16 Pro’s chip, the A18 Pro. Some people’s immediate reaction is to wonder how a smartphone chip could ever hope to run macOS, but you’d be surprised. The A18 Pro outperforms Apple’s 2020 M1 chip, according to Geekbench. Many people still argue that the M1 chip is plenty powerful for today’s computing needs, so we can safely assume the A18 Pro will get the job done — especially if we’re just talking about everyday web browsing and email.

Of all the items on this list, this is one of the most exciting, since it would drastically lower the cost of entry for getting a MacBook. Plus, it could fill the niche of a small, ultra-portable MacBook that we’ve been missing. Students and light computer users will rejoice — but only if Apple can be aggressive with that pricing, especially in the midst of the RAM crisis.

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New Home Hub

Apple provides an excellent centralized smart home interface via HomeKit, but to use devices away from your home network, you need a home hub. This requires a HomePod speaker or Apple TV. Both options haven’t been updated in a while, and neither is designed specifically for smart home control; they simply add it on top of what they already do. The Smart Home Hub would be a dedicated device for just that.

Put simply, this would basically be an iPad mounted on a speaker, a sort of smart home assistant that you can talk to or touch-control. It could have some really cool features, like reacting to a specific person’s physical presence to decide what info to display or what actions to perform, perhaps even swiveling as it does. However, rumors are pretty sparse on this one, and past leaks have tried and failed to pin its release on previous years. Take it with a grain of salt.

The elephant in the room is Siri. The voice assistant is famously bad, so much so that there’s a whole bunch of things you shouldn’t even bother asking it. A device that would ostensibly be voice-first would have to be reliable enough that you could give it commands across rooms of all sizes and configurations, with varying noise levels. Who knows, maybe that’s the whole reason why previous predictions about the Smart Hub have fallen flat. Apple’s been rushing to catch up with other AI-powered chatbots and assistants, and in doing so has gone with a competitor, Gemini, while it perfects its own in-house solution. If Siri significantly improves, it might remove that barrier keeping a Home Hub off the market.

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AirPods Pro 3 … Pro

The AirPods Pro are one of Apple’s best products and just keep getting better with every generation. They’re good enough that Apple only releases them every few years. While the recent AirPods Pro 3 did have a bit of controversy over the sound, they were otherwise an upgrade from top to bottom. Surprisingly, we may see a slight follow-up upgrade in 2026.

This would be a “Pro” version of the AirPods Pro 3. AirPods Pro 3 Pro? AirPods Pro 3.5? We have no idea, but it wouldn’t be enough of an upgrade to call it the AirPods Pro 4. There are two possible improvements being rumored. First, a built-in infrared camera. It’s not 100% clear what the infrared camera would be used for; some have hypothesized that it would allow gesture-based music control without touching the AirPods, or give them some form of Apple Intelligence capability. The AirPods Pro 3 caught everyone off guard with a built-in heart rate sensor, a feature a lot of people probably just turned off to save battery. Being able to control your AirPods without using your hands or voice, though, would be awesome.

Another surprise of the AirPods Pro 3 was the decision to use H2 chip hardware that was already three years old at that point. The rumored upgrade might fix that by introducing an H3 chip. The H2 chip is still incredibly good in the AirPods Pro 3 (based on firsthand experience), so it’ll be interesting to see what benefits an upgraded chip could offer beyond better battery efficiency.

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Revamped MacBook Pro

The MacBook Pro lineup really lives up to the Pro moniker. They have a ridiculous level of power with battery life that leaves just about any competitor in the dust. They are, however, bulky and heavy, as anyone who owns a MacBook Pro knows. Apple seems to have recognized this, as rumors suggest several exciting changes to the MacBook Pro lineup.

That king-sized footprint may be the first item on the chopping block, as Apple is reportedly slimming down its MacBook Pros, though it’s unclear by how much. Maybe the iPhone 17 Pro and 17 Max’s cooling tech will allow for a fanless MacBook Pro. Another major wishlist item for MacBook owners could be becoming reality: an upgrade from XDR to OLED display tech, which many high-end laptops have had for years. It could also possibly be a touchscreen with a Dynamic Island-style cutout, though the former is hard to imagine happening. Based on personal experience, touchscreens on laptops — unless it’s a foldable with a pen — are a feature you barely ever use and mostly end up smudging the display. But if Apple can get Face ID working on MacBooks, that would be wonderful.

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You may also be able to get a cellular data plan for your future MacBook. This could solidify the MacBook as the ultimate portable productivity device, since it has plenty of chassis space for antennas and battery capacity to spare if a bad signal drains it — along with Apple’s efficient C-series modems. Lastly, it may introduce a new round of Pro and Max chips for power users. The upgrade to M-Series chips back in 2020 was huge, so this could further refine an already excellent platform.

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AirTag 2

AirTags are one of those products that haven’t gotten an update in a while because, frankly, they don’t really need one. They’re pretty affordable, small, have a battery that lasts ages, and offer a bunch of smart features to keep track of the items they’re attached to. But better is better, and we wouldn’t say no to improved AirTags.

The first improvement would naturally be the Ultra Wideband (UWB) chip. The one in the existing AirTag does a great job, but a new version would offer longer range and better precision. Imagine how much more useful and reliable the entire Find My network could become once more people have recent iPhones with improved UWB chips, and AirTags can be pinged from further away.

Another thing that could change is the location of the speaker. Current-gen AirTags have been shown to allow their speaker wires to be cut with relative ease, which could make it easier for a stalker to place a speaker-less AirTag on a target without that person being alerted. This raises concerns about repairability, but we’d argue that protecting potential victims of stalking should be a priority over that. Lastly, a personal favorite: AirTags may finally display their battery level instead of only notifying you when it’s about to die. Nothing crazy, nothing mind-blowing, but meaningful, polished improvements to an already great product.

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OpenAI Plans to Combine Its AI Tools in a Desktop ‘Superapp’

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OpenAI is working toward creating a desktop “superapp” that will consist of its three tools: ChatGPT, the coding platform Codex and the Atlas browser, according to a report by The Wall Street Journal. OpenAI executives said the goal behind this new desktop app is to improve the user experience.

AI Atlas

The move comes after the Journal reported earlier this week that OpenAI CEO of applications Fidji Simo told employees the company wanted to focus on its core business instead of side projects.

In a Thursday memo to staff reported by the Journal, Simo, who leads development of the new app, said the company was spreading its “efforts across too many apps and stacks, and that we need to simplify our efforts.”

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ChatGPT is the signature chatbot from OpenAI, Codex is a coding platform designed for software developers, and Atlas is the AI-first browser from the company, which acts like a traditional internet browser, but with ChatGPT as an assistant.

(Disclosure: Ziff Davis, parent company of CNET, in 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

By creating a single app, OpenAI hopes to better compete with rivals like Anthropic. Responding to the Journal report in a post on X, Simo said the move is intended to build on the recent success of Codex, a competitor to Anthropic’s Claude Code.

“Companies go through phases of exploration and phases of refocus; both are critical,” Simo said. “But when new bets start to work, like we’re seeing now with Codex, it’s very important to double down on them and avoid distractions. Really glad we’re seizing this moment.”

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A representative for OpenAI did not immediately respond to a request for comment.

Earlier this week, OpenAI announced its new GPT-5.4 mini and nano, smaller and faster versions of its ChatGPT 5.4 model. These coding models also highlight the company’s focus on supporting coders and enterprises instead of dabbling in various projects.

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This Compact Bose Soundbar Is $80 Off

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If you’re looking for an upgrade to your home audio, but you don’t have a lot of room to spare, the Bose Smart Soundbar is an excellent option. Normally $499, it’s currently marked down to just $419 on Amazon. With full Dolby Atmos spatial audio, a unique musical profile, and all the features you’d expect from a modern soundbar in a small package, there’s a reason it’s our favorite compact soundbar.

Bose Smart Soundbar, a long narrow black device, sitting at the base of a large flatscreen tv

The biggest selling point here is the design. The Bose Smart Soundbar has an impressively small footprint, perfect for apartment-sized entertainment centers and cramped living rooms. It’s just 2.2 inches tall, making it easy to slide under basically any screen, and its 27-inch width even makes it a viable option for smaller panels. There are a surprising number of speakers inside, including a pair of proper up-firing drivers, so you get real spatial audio and full Dolby Atmos support, something fairly uncommon for soundbars.

Despite the size, the Bose Smart Soundbar has a great audio profile and feature set that’s just as good as any full-size bar. It has a more musical quality than most, which works just as well for an action movie or catching up on your favorite show as it does for listening to some music while you hang out on the couch. If you have a pair of Bose Ultra Open Earbuds, you can even pair them up for a personal surround setup, a feature unique to the Bose.

If you often have trouble catching what characters are saying, there’s an AI Dialogue mode that boosts the clarity and volume of speech. It’s a feature we’ve seen on other soundbars, but it stands out here with its excellent implementation, bringing any dialog into sharp focus at the push of a button. You can really hear the difference when switching the feature on and off.

If you have a little more space under your TV, or you’re just curious what other options are out there, make sure to check out our full guide to the best soundbars. Otherwise, you can head to Amazon to grab the Bose Smart Soundbar for just $419.

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AMD releases Adrenaline 26.3.1 driver, adding FSR 4.1 support for Radeon RX 9000 GPUs

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FSR 4.1 builds on the FSR Redstone framework by enhancing image reconstruction quality, particularly in older games that natively support only lower-resolution input. It also delivers sharper visuals for machine learning – based upscaling, improving detail reconstruction and reducing artifacts in scenes with foliage and other fine textures. However, a…
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Starling launches an AI banking assistant that actually does things

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The UK challenger bank is rolling out Starling Assistant to personal account holders today, billing it as the UK’s first agentic AI financial assistant. It can set up savings goals, organise bill payments, and even quiz you on your own spending, all from a voice or text prompt.


Starling Bank has been building methodically towards this moment for the better part of a year. In June 2025 it became the first UK bank to put a natural language AI interface over customer spending data, with Spending Intelligence.

In October it launched Scam Intelligence, which lets customers upload images of marketplace listings or suspicious messages and receive a fraud-risk assessment. Both ran on Google Gemini on Google Cloud. Both were billed as UK firsts. On Friday, the bank announced the next step: Starling Assistant, which it is calling the UK’s first agentic AI financial assistant.

The distinction matters, at least in principle. Spending Intelligence and Scam Intelligence are read-and-respond tools: they analyse data and surface outputs.

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Starling Assistant is designed to act, to take a voice or natural language prompt, and execute banking tasks directly on the customer’s behalf. It is also the umbrella under which those earlier tools now sit, creating a single conversational interface for what was previously a set of separate features.

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The range of what it can do is more specific than most agentic banking announcements tend to offer. A customer planning a holiday can say they need to save £500 for a trip to Paris in July and ask the assistant to calculate a monthly savings schedule and set up automatic transfers to a dedicated Space.

Someone wanting to restructure their finances on payday can instruct it to create Spaces for groceries, bills, travel, and eating out, and specify how much to route to each. The press release also lists the ability to answer questions about direct debits and outstanding bills, analyse transaction history with specific payees, and, a detail that stands out, generate a quiz in which the assistant asks the customer to guess their top merchant for the last month or the category where they spend the most.

One caveat worth flagging: voice prompts are enabled by the user’s mobile keyboard rather than by native voice recognition built into the assistant itself. The distinction is small in practice but matters for anyone expecting a fully hands-free experience.

The assistant also has an explicit welfare dimension. Customers with vulnerability or accessibility needs can ask for specialist support without speaking to a human agent: it can help hard-of-hearing customers set up Starling’s sign language service, guide customers through setting up gambling blocks, and point those in financial distress to specialist resources.

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Harriet Rees, Starling’s group chief information officer, described the launch as the culmination of eight years of AI development at the bank. Raman Bhatia, the group chief executive, called agentic AI “the next step in banking.”

Starling Assistant is live for personal current account customers from today, with business and joint accounts to follow. It is opt-in, and Starling says all data remains within its Google Cloud environment and is not used to train the underlying models. Graham Drury, director of FSI at Google Cloud UK and Ireland, described the shift as moving from navigating complex app menus toward simply having a conversation about your money.

The context around this launch is not entirely uncomplicated. The bank was fined £29 million by the Financial Conduct Authority in October 2024 for anti-money laundering and sanctions screening failures covering the period from 2017 to 2023, a fine reduced from £41 million after Starling cooperated with the investigation.

Building a reputation as the UK’s most ambitious AI-driven bank requires that the underlying compliance infrastructure is demonstrably sound. The welfare features built into Starling Assistant, the opt-in model, and the explicit commitment not to use customer data for model training are all consistent with a bank that has spent the past year investing heavily in rebuilding regulatory credibility alongside its product roadmap.

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In the neobank sector more broadly, the race to agentic AI is accelerating. Revolut has signalled it is exploring AI agents but has not yet launched a comparable product in the UK. Bunq launched an AI assistant in 2024. Klarna has deployed AI extensively across customer service. For the moment, Starling is making the argument that the field in UK retail banking remains its to define.

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Hackaday Podcast Episode 362: Compression Molding, IPv4x, And Wired Headphones

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As the sun goes down on a glorious spring evening on the western edge of Europe, Elliot Williams is joined by Jenny List for a look at the week in all things Hackaday.

First up: Hackaday Europe tickets are on sale! Bad luck folks, the early bird tickets disappeared in an instant, but regular ones are still available for now. We’re really looking forward to making our way to Lecco for a weekend of hacks, and it would be great to see you there too.

Then we have a new feature for the podcast, the Hackaday Mailbag. This week’s contribution comes from [Kenny], a longtime friend of Hackaday and probably our most regular conference attendee.

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To the hacks, and we have some good ones. An air hockey robot might not seem like a challenge, but the engineering which went into [BasementBuilds’] one proves it’s not a job for the faint hearted. Then we look at compression molding of recycled plastic using 3D-printed molds, something that seems surprisingly accessible and we’d like to try, too. We’ve got a new DOS, a 3D-printed zipper repair, the IPv4 replacement we didn’t get, and the mind-bending logic of ternary computing. It’s one of those weeks where the quick hacks could all deserve their own in-depth look, but perhaps the stand-outs are and Arduino style compiler that includes the source code compressed within the binary, and a beautifully-done revival of a 1980s brick cellphone as a modern 5G unit.

Finally in the longer reads we’ve got an examination of wired versus Bluetooth headphones — we’re both in the wired camp — and a look back at the age of free dialup. As is so often the case, the experience there differed between Brits and Americans. Anyway, enjoy the episode, and we have another week to look forward to.

Download your own personal copy of the Podcast in glorious 192 kB MP3.

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News:

What’s that Sound?

  • Congrats to [Captain Click-Clack] who got it wrong, but just as right as anyone else.
  • NASA’s Sounds From Beyond

Interesting Hacks of the Week:

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Can’t-Miss Articles:

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Kalshi Has Been Temporarily Banned in Nevada

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Kalshi has been temporarily banned in Nevada, marking the latest escalation in the widening regulatory war over prediction markets. The First Judicial District Court of Nevada has issued a 14 day restraining order, effective immediately, barring the company from “offering a derivatives exchange and prediction market which offers event-based contracts relating to sports, election, and entertainment related events” without first obtaining gaming licenses.

This is the first time a US state has forced the company to cease operations. Kalshi declined to comment.

This particular legal battle began just over a year ago, when Nevada regulators sent Kalshi a cease-and-desist letter demanding that it stop offering sports-related events contracts. That initiated a messy tug-of-war between plaintiffs and defendants as the case moved between state and federal court. Until now, Kalshi could keep operating in the state as its lawyers sparred with authorities in what the company has described as a “jurisdictional quagmire.”

After the 14 days, the court will then assess whether to extend the ban for the duration of the court case. “The expectation here is that the judge will convert the 14 day TRO to a case-long preliminary injunction,” says gaming lawyer Daniel Wallach.

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The ruling comes after a particularly turbulent few weeks for Kalshi. On Tuesday, the Arizona attorney general brought criminal charges against the company, accusing it of running an illegal gambling operation. Just days earlier, Kalshi filed a lawsuit against Arizona state regulators pre-emptively challenging any effort to make it follow state gambling laws.

Dozens of similar legal battles are underway across the country over whether prediction markets should be forced to abide by state gambling laws, including in Ohio, Tennessee, and Massachusetts.

A number of prominent prediction market platforms, including Kalshi, offer sports-related contracts to people over 18 across the United States, even where state gambling laws prohibit sports betting. The result is that a 19-year-old in Utah can put money on the outcome of a soccer game through prediction markets, but not through sports betting, since the state outlaws it altogether. It also means that a 19-year-old in Indiana can make a similar prediction market wager, even though state gambling law prohibits people under 21 from placing bets. This has made a growing group of bipartisan lawmakers furious.

Kalshi argues that its sports-related event contracts—where, for example, someone can wager on which teams would win the Super Bowl or a particular March Madness basketball game—are not a form of betting. Instead, the company says they should be viewed as financial instruments known as “swaps.” So far, the federal government agrees. The Commodity Futures Trading Commission (CFTC), the US agency that oversees swaps and other derivatives markets, maintains that it has exclusive jurisdiction over prediction markets. The agency’s head, Michael Selig, has forcefully rejected claims that the industry should be subject to state gambling laws, telling critics that he will see them “in court.”

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The federal government’s stance hasn’t deterred various state attorneys and gaming commissions from continuing their legal fights—and they’ve recently notched some notable victories. In January, Nevada blocked Polymarket from operating within the state; the temporary restraining order is in place through April. It was a victory for the prediction markets-are-gambling side, albeit a limited one:While Polymarket does have a modest official US presence, the bulk of its trading volume takes place on its global exchange, which is technically blocked in the US but accessible to traders willing to use virtual private networks (VPNs) to get around the ban.

Last week, a judge in Ohio rebuffed Kalshi after the prediction market company filed for a preliminary injunction to prevent state regulators from pursuing it for violating state gambling laws. In her order denying Kalshi’s motion, United States District Court for the Southern District of Ohio Judge Sarah D. Morrison wrote that the court had an obligation to “avoid absurdity.”

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CISA orders feds to patch max-severity Cisco flaw by Sunday

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CISA orders feds to patch max severity Cisco flaw by Sunday

The Cybersecurity and Infrastructure Security Agency (CISA) has ordered federal agencies to patch a maximum-severity vulnerability, CVE-2026-20131, in Cisco Secure Firewall Management Center (FMC) by Sunday, March 22.

Cisco published a security bulletin about the flaw on March 4, urging system administrators to apply the security updates as soon as possible and warning that no workarounds are available.

The Cisco Secure Firewall Management Center (FMC) is a centralized administration system for critical Cisco network security appliances, such as firewalls, application control, intrusion prevention, URL filtering, and malware protection.

“A vulnerability in the web-based management interface of Cisco Secure Firewall Management Center (FMC) Software could allow an unauthenticated, remote attacker to execute arbitrary Java code as root on an affected device,” Cisco says in the advisory.

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The issue is caused by insecure deserialization of a user-supplied Java byte stream and is exploitable by sending a specially crafted serialized Java object to the web-based management interface of an affected device.

On March 18, the vendor updated its bulletin to warn of active exploitation of CVE-2026-20131 in the wild. Amazon threat intelligence researchers confirmed that threat actors are leveraging the vulnerability in attacks, noting that the Interlock ransomware gang had been exploiting it as a zero-day since the end of January.

Amazon stated that the ransomware threat actor exploited CVE-2026-20131 more than a month before the vendor published the patch.

Interlock ransomware has claimed several high-profile victims since its launch in late 2024, including DaVita, Kettering Health, the Texas Tech University System, and the city of Saint Paul, Minnesota.

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The threat actor is also using the ClickFix technique for initial access, as well as custom remote access trojans and malware strains like NodeSnake and Slopoly.

CISA has added CVE-2026-20131 to its Known Exploited Vulnerabilities (KEV) catalog, marking it as “known to be used in ransomware campaigns.”

Given the severity of CVE-2026-20131 and its active exploitation status since late January 2026, CISA gave Federal Civilian Executive Branch (FCEB) agencies only until this Sunday to apply the security updates or stop using the product.

CISA’s deadline is relevant to all entities subject to the Binding Operational Directive (BOD) 22-01, but private firms, state/local governments, and all non-FCEB organizations are still recommended to consider it and act accordingly.

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Malware is getting smarter. The Red Report 2026 reveals how new threats use math to detect sandboxes and hide in plain sight.

Download our analysis of 1.1 million malicious samples to uncover the top 10 techniques and see if your security stack is blinded.

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Apple just broke launch-week records for new Mac users

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Tim Cook says Apple just had a record-breaking week for brand-new Mac users. While he won’t give details, it’s surely the low-cost MacBook Neo that’s leading the way.

Stack of four closed Apple MacBook laptops in green, blue, silver, and black, aligned neatly on a gray surface with a blurred indoor background
Apple’s latest MacBook Pro, MacBook Air and especially MacBook Neo are breaking recordds

Apple CEO Tim Cook is currently travelling the world as the company celebrates its anniversary, and so far seemingly hasn’t had enough time to post his usual photos on social media. But he has now taken to X to celebrate how well Apple’s recent Mac launches have gone.

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Brendan Carr Crafting ‘Patriotic’ Call Center Onshoring Plan To Provide Cover For Mass Looming Telecom Layoffs

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from the corruption-is-patriotic dept

When he’s not busy trampling free speech, crushing the First Amendment, and destroying media consolidation and consumer protection standards, Brendan Carr has other hobbies. Like helping the telecom industry patriotically sell a brutal coming wave of new layoffs caused by the kind of industry consolidation he regularly rubber stamps.

Carr recently began circulating plans for something he claims will restrict U.S. telecom companies’ ‌use of foreign call centers and require foreign-based customer service workers to be proficient in American Standard English. The plan is vague, but Reuters unskeptically frames it as a good faith effort to protect U.S. consumer privacy, improve customer service, and protect Americans from the scourge of foreign accents:

“Carr noted that nearly 70% of U.S. businesses outsource at least one ‌department, ⁠including customer service and call center operations, to overseas locations.

“As a result, too many Americans have struggled to resolve an issue with a representative due to cultural and language barriers,” Carr said, adding foreign customer ​service centers “also raise ​concerns about ⁠protecting consumers’ personal information.”

What is Carr really up to here? I suspect he’s working closely with U.S. telecoms to craft pseudo-patriotic/nationalistic cover for another brutal round of layoffs. Some of which will be caused by AI, but a huge amount of which will have been caused by Carr’s love of rubber stamping harmful telecom industry consolidation.

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For one, there’s no real evidence that overseas customer service centers create serious cybersecurity issues. As he did with his recent effort to remove phone unlocking rules, Carr likes to use cybersecurity as a bogeyman when convenient to something unpopular he’s trying to help industry sell.

Then, with his other hand, Carr is busy making U.S. consumers less safe and secure by gutting functional oversight of giant telecoms (despite the recent massive Salt Typhoon hack by China).

It’s also not really clear the FCC even has this authority. Especially in the Trump era, which has involved the Trump courts taking an absolutely brutal hatchet to regulatory independence. This sudden micromanagement of telcom support runs contrary to Carr’s “light regulatory touch” rhetoric. It’s also worth noting that a lot of telecoms, like Charter, already have mostly U.S. support agents.

But here’s the more important thing. I’ve covered Brendan Carr probably longer and more extensively than pretty much anybody alive. And I can tell you, with 100% certainty, that Carr doesn’t do anything that’s just inherently in the public interest. That’s simply not who he is.

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He’s always working an angle for industry or large companies, usually media and telecom giants. There’s just no evidence that he’s a good faith operator in any of the arenas Reuters gives him unearned credibility for, and his ethics and principles, as we’ve seen repeatedly, are not consistent.

So I really doubt this has anything to actually do with improving customer service, or holding telecoms accountable for shoddy overseas support. I suspect he’s cooking up a stage play.

We’ve long noted how these consolidated regional telecom monopolies have some of the worst customer service ratings of any industry in America (which is truly saying something). Maybe AI will improve some aspects of that, but as we’ve seen in other arenas where AI is layered on top of very broken sectors (journalism, health insurance) by unethical executives, the end result isn’t particularly great.

If you don’t fix the underlying monopolization, you can’t fix the symptoms of monopolization, which generally are high prices, spotty service, slow speeds, and abysmal customer service. Layer AI on top of a broken industry, and you usually get a badly automated broken industry.

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It will be worth keeping an eye on Carr’s final proposed plan. But I suspect it mostly involves him working closely with telecom giants to put a nationalistic, racist veneer on looming plans to dramatically accelerate layoffs in a telecom sector that’s already seen massive workforce reductions, largely due to the mindless consolidation Carr regularly rubber stamps.

Filed Under: brendan carr, call centers, customer service, fcc, offshoring, onshoring, telecom, wireless

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Jeff Bezos’ Blue Origin enters the space data center game

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Blue Origin, the space conglomerate founded by Amazon chair Jeff Bezos, has asked the U.S. government for permission to launch a network of more than 50,000 satellites that will act as a data center in orbit.

In a March 19 document filed with the Federal Communications Commission, Blue Origin’s attorneys described “Project Sunrise” as a network of spacecraft that will perform advanced computation in orbit to “ease mounting pressure on U.S. communities and natural resources by shifting energy – and water-intensive compute away from terrestrial data centers.”

Blue Origin’s filing did not describe its plans for the satellites in detail, so it’s hard to know how much computing power the company is aiming to generate in space. It does note that Blue Origin plans to use another satellite constellation it is seeking to build, called Terawave, as a high-throughput communications backbone for the data satellites.

Shifting massive compute to space is attractive because solar energy is free to harvest and, once in orbit, there are fewer regulations restricting corporate activities. Entrepreneurs behind these projects envision a future where AI tools are widespread and imagine that much of the inference work behind them will be outsourced to orbit.

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Several companies are already pursuing the idea. SpaceX has filed for permission to launch a million satellites to be used as a distributed data center, while the startup Starcloud has proposed a network of 60,000 spacecraft to the FCC. Google is also developing a concept for a space data center called Project Suncatcher, which will see its partner Planet Labs launch two demo spacecraft next year.

While excitement about space data centers is high in the tech world, the economics of these projects remain challenging. Technology for cooling processors and communicating between spacecraft with powerful lasers will need to be developed and manufactured as cheaply as possible, while scientists are still determining how well advanced chips work on different tasks while exposed to the high radiation environment in space.

A critical area is the cost to launch these computers into orbit, and most are betting that the price of reaching orbit will fall due to SpaceX’s Starship rocket, which is still under development and may see its first 2026 launch next month.

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This is an area where Blue Origin, long an also-ran in the rocket business, may have an advantage. Its New Glenn rocket, which first flew last year, is one of the most powerful operational launch vehicles on Earth. If the company can start flying and reusing them at a regular pace, Blue Origin could see the same kind of benefits from vertical integration that allowed SpaceX to dominate space telecommunications with its Starlink network.

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Beyond economic and technological challenges, the space environment itself may prove an obstacle. Space in key orbits close to the Earth is getting ever more congested, and adding tens or hundreds of thousands of new satellites will increase concerns about orbital collisions. Meanwhile, burning up thousands of satellites in orbit after they become obsolete, as is standard practice in the industry today, is likely to affect the chemistry of the upper atmosphere, with researchers fretting about harms to the ozone layer.

The filing also lacked details about timing, but experts tell TechCrunch that such projects are unlikely to come to fruition until the 2030s.

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