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How Consultants Use AI to Enhance Salesforce Performance

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Artificial intelligence remains at the center of every business conversation. This year leading players in the IT space have unveiled major initiatives that are aimed at hastening the adoption of generative AI applications. These developments have led to the widespread interest among organizations willing to harness the power of AI for driving innovation, and revenue growth—both beyond, as well as the Salesforce ecosystem. As AI continues to reshape industries, organizations face the challenge of integrating it into their already existing systems. 

Over the years, Salesforce has invested significantly in AI through Einstein GPT and other generative AI features. These advancements have enabled businesses to transform their CRM into a smart and highly personalized platform. This is where the need for Salesforce consultants arises. These consultants assist businesses leverage the actual potential of AI through their technical capabilities and strategic approach.

What does the Integration of AI and Salesforce Hold for Organizations?

Salesforce AI besides automating tasks enables organizations to draw smart insights, predict future outcomes, and more. With tools such as generative AI and Einstein, organizations can scrutinize previous data, anticipate customer behavior, offer tailored suggestions, and much more.

  • Data Readiness: AI sustains on clear, precise and structured data. 
  • Integration complexity: Aligning AI with pre-existing systems and processes calls for careful planning. 
  • User adoption: Teams require training to develop trust in AI-driven insights. 
  • Customization: Prebuilt AI features mostly need to be tailored to suit the unique requirements of a business.

What are the Advantages of Partnering with one of the Best Salesforce Consulting Partner?

Enabling Smarter Sales with AI: One of the best way experts use AI is optimizing sales performance. This helps teams to work smarter rather than harder. By applying Einstein Lead Scoring, consultants enable sales reps to offer priority to high-value opportunities by assessing historical sales data and figuring out conversion patterns. AI predicts the chances of deal-closure and suggests next steps via opportunity insights. This provides sales reps with the clear visibility into channel health, as well as the ability to make data-oriented decisions. Furthermore, consultants also configure tailored recommendation engines that suggest upsell and cross-sell opportunities aligned with the client needs. This drives revenue growth and augments customer relationships.

Optimizing Customer Service: Customer service is an area where consultants unlock the utmost potential of AI. With customer expectations reaching an all-time high, AI-enabled service has become an actual distinguisher for organizations struggling to deliver seamless experiences. Within Salesforce Service Cloud, consultants implement Einstein Bots to manage routine queries. By creating, installing, and training these bots, they allow organizations to provide prompt responses while enabling human agents to focus on intricate cases. Consultants also deploy intelligent case routing, where AI, by default, assigns issues to the most suitable agent based on expertise, capacity, and urgency. This not just hastens resolution times but also ensures customers receive the right support from the start. Additionally, consultants also empower businesses to harness sentiment analysis, which assesses the emotion behind client interactions across multiple channels. These insights empower organizations to take hands-on action—resolving possible issues before they escalate. This helps uncover opportunities to fortify customer loyalty.

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Generative AI for Optimizing Marketing: Generative AI for Optimizing Marketing: Marketing is another area where generative AI is transforming how businesses associate with their audiences. By integrating AI within Marketing Cloud, consultants enable companies to design campaigns that are data-driven, as well as intensely personalized at scale. By creating ad copies, social media posts and more, Generative AI boosts customer engagement. These outputs are fine-tuned by experts to ensure they align with the brand voice of a company besides following regulatory guidelines. AI also assesses customer data to recognize micro-segments with shared behaviors. This enables consultants to design campaigns that align with specific groups. They also utilize AI-powered journey builders to anticipate the best channel, effectiveness, and messaging for customer engagement. This ensures every interaction seems relevant. By configuring and testing these AI-driven journeys, consultants empower organizations to make the most of marketing ROI while creating experiences that fortify customer relationships.

AI Analytics for Driving Data-powered Decisions: One of the greatest potential of Salesforce AI is its ability to transform raw data into actionable intelligence. However, organizations fail to draw value from these capabilities in the absence of a right setup. By using predictive analytics, consultants create AI models that predict outcomes. This empowers them to make smart decisions. By creating dashboards that update in real time, they manage the reporting process. This decreases the load of reporting manually while offering an explicit picture of performance metrics. Additionally, consultants also configure tools for detecting anomaly. These tools identify irregular patterns such as unanticipated hike in service requests and more, which empower businesses to reply proactively and address potential issues before they intensify. 

Streamlining Operations: AI in Salesforce isn’t limited to service, sales and marketing. It plays a vital role in augmenting efficiency. By harnessing workflow automation, consultants can configure AI to manage repetitive tasks. This not only eliminates errors but also leaves teams with sufficient time to lay emphasis on strategic tasks. AI also enables smarter optimization of resources by assessing performance data to ensure effective allocation of resources.

Adoption and Change Management: Ensuring successful adoption and effective change management is just as important as implementing advanced AI features. Salesforce consultants emphasize on driving adoption through all-inclusive training and enablement programs. They also identify that introducing AI mostly involves cultural shifts, as employees may resist altering established routines or may face job dislodgment. To address this, consultants pave the way for structured change management initiatives designed to ease transitions and encourage acceptance. needs.

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Final Words:

AI is no longer a future-ready concept, it has become a driver of competitive edge. For organizations leveraging Salesforce, the real challenge is not deciding whether to adopt AI but determining how to implement it effectively. As a reputed Salesforce implementation partner, Girikon serves as the critical link between technology and business outcomes to ensure that AI isn’t just installed but also integrated into day-to-day workflows, adopted by teams, and aligned with long-term goals. The result is a faster, and more customer-oriented organization. Businesses that align the power of Salesforce with AI along with the expertise of an appropriate implementation partner are well-positioned for success. 

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Prime Video Ultra Launches at $4.99 Per Month as Amazon Rebrands Ad Free Tier and the Streaming Price Creep Continues

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The streaming wars never slow down. They just find new ways to charge admission.

Starting April 10, 2026, Amazon will rename its existing Prime Video Ad Free tier as Prime Video Ultra, priced at $4.99 per month in the United States. The new tier adds several upgrades that Amazon clearly hopes will justify the new branding and the monthly fee: up to five concurrent streams instead of three, as many as 100 downloads instead of 25, and exclusive access to 4K and UHD streaming.

Amazon frames the change as a necessary step to support the cost of premium streaming. According to the company, delivering ad free video with higher-end features requires significant investment, and the new structure brings Prime Video more in line with the pricing models used by other major streaming services. In other words, welcome to the club.

For Prime members, the baseline Prime Video benefit remains intact. Subscribers will still receive HD and HDR streaming as part of the standard Prime membership, and Amazon says Dolby Vision support will now be included at no additional cost. The new Ultra tier simply stacks additional perks on top of the existing service for viewers who want more streams, more downloads, and access to the highest video resolution.

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All of this arrives against a particularly chaotic backdrop in the streaming business. The recent bidding war involving Netflix and Paramount over the future of Warner Bros Discovery, CNN, and HBO MAX has already reshaped the landscape, with the Ellisons emerging victorious and the industry bracing for the fallout. One thing seems certain as the dust settles: none of these services are getting cheaper.

Amazon may have deeper pockets than most of its competitors, but it is not immune to the math. Producing blockbuster series and films at scale costs real money, and those glossy originals are not paying for themselves. Renaming the ad free tier Prime Video Ultra may sound like a cosmetic change, but the message behind it is clearer than ever.

The era of cheap streaming is over. The meter is running.

amazon-prime-video-home-2025-05-28

Amazon’s new Prime Video Ultra tier doesn’t replace the core Prime Video benefit included with a Prime membership. Instead, it layers premium streaming features on top of the existing service for viewers who want ad free playback, higher video resolution, and more flexibility for downloads and concurrent streams.

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The chart below breaks down what stays included with Prime and what the new $4.99 per month Ultra tier adds starting April 10, 2026.

Feature / Option Prime Video Benefit (Included with Prime Membership) Prime Video Ultra Subscription
Content Library Thousands of premium movies, TV series, and live sports including NFL, NBA, NASCAR, and The Masters Same content library
HD (High Definition)
HDR (High Dynamic Range)
Dolby Vision ✔ Newly available
Offline Downloads Up to 50 downloads for offline viewing (increased from 25) Up to 100 downloads for offline viewing
Concurrent Streams Up to 4 simultaneous streams (increased from 3) Up to 5 simultaneous streams
Ad Free Viewing
4K UHD Video
Dolby Atmos Audio
Price Included with Prime membership ($14.99 per month or $139 per year) $4.99 per month starting April 10. Prime or Prime Video subscription required. Annual option $45.99 per year (about 23% savings vs monthly).

Access to Prime Originals, Movies, and Live Sports

amazon-prime-video-content-nba

Whether you stick with the Prime Video benefit included with a Prime membership or upgrade to Prime Video Ultra, the underlying content library does not change. Both options provide access to Amazon’s full catalog of Amazon MGM Studios originals, licensed films and series, and exclusive live sports programming.

That lineup includes popular Prime Original series such as FalloutReacherThe Boys, The Lord of the Rings: The Rings of Power, and The Summer I Turned Pretty. Amazon’s growing slate of original films is also included, with titles such as Heads of StateRed OneRoad House, and The Accountant 2.

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Live sports remain a major draw for the platform as well. Prime Video carries exclusive coverage and events tied to the NFL, NBA, WNBA, NASCAR, NWSL, and The Masters, alongside additional licensed programming and films.

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In other words, Prime Video Ultra does not unlock additional content. The catalog remains the same. What the Ultra tier adds are premium viewing features such as ad free playback, higher video resolution, Dolby Atmos surround sound, and expanded streaming and download limits.

The Fine Print: What Prime Video Ultra Still Won’t Do

Before anyone assumes Prime Video Ultra is a magic “no ads, everything in 4K, watch it anywhere forever” button, there are a few realities worth noting.

First, Prime Video Ultra is currently limited to customers in the United States. If you’re outside the U.S., the “Ultra” experience will have to wait.

Second, ad free does not mean ad free everywhere. Live programming such as sports broadcasts, certain licensed content, and third party channel subscriptions may still contain advertising. That’s the nature of live television and licensing deals. Amazon can remove ads from its own playback environment, but it can’t rewrite every contract in the sports world.

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Third, the improved download and concurrent stream limits apply to your entire account, not to each individual profile. So if five people in the household are streaming at once or loading devices with downloads before a trip, those limits are shared across everyone using the account. There may also be additional restrictions depending on the specific title, device, or content provider.

Finally, the premium tech perks come with the usual fine print. 4K UHD video, Dolby Vision, and Dolby Atmos are only available on supported titles and require compatible devices and enough internet bandwidth to actually deliver them. Not every movie or show in the catalog is available in every format.

The Bottom Line

Amazon’s Prime Video Ultra tier is less about new content and more about unlocking the premium viewing and audio experience. For $4.99 per month extra, subscribers get ad free playback, expanded streaming and download limits, and access to higher resolution 4K UHD video, along with Dolby Vision and Dolby Atmos surround sound.

Prime members who stick with the included Prime Video benefit will still get the same catalog of movies, series, and live sports, but without the highest resolution formats or ad free viewing. However, this tier does get Dolby Vision added, which wasn’t included before, at no extra charge.

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In the bigger picture, this move reflects where the streaming business is heading. As studios spend billions on original content and compete for sports rights, subscription tiers are becoming more segmented and more expensive. Prime Video Ultra is simply Amazon’s latest reminder that the era of cheap streaming is over.

Sign-up for Amazon Prime.

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Today’s NYT Strands Hints, Answer and Help for March 18 #745

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Looking for the most recent Strands answer? Click here for our daily Strands hints, as well as our daily answers and hints for The New York Times Mini Crossword, Wordle, Connections and Connections: Sports Edition puzzles.


Today’s NYT Strands puzzle is kind of bizarre. Even after I had found some of the answers, the theme didn’t click in my brain until I was almost done with the puzzle. And some of the answers are difficult to unscramble, so if you need hints and answers, read on.

I go into depth about the rules for Strands in this story

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If you’re looking for today’s Wordle, Connections and Mini Crossword answers, you can visit CNET’s NYT puzzle hints page.

Read more: NYT Connections Turns 1: These Are the 5 Toughest Puzzles So Far

Hint for today’s Strands puzzle

Today’s Strands theme is: It follows.

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If that doesn’t help you, here’s a clue: Not death…

Clue words to unlock in-game hints

Your goal is to find hidden words that fit the puzzle’s theme. If you’re stuck, find any words you can. Every time you find three words of four letters or more, Strands will reveal one of the theme words. These are the words I used to get those hints but any words of four or more letters that you find will work:

  • LEFT, COLE, HOLE, LACK, BILE, LEACH, SOLE, LOSE, LIFE, SEER, STEEL, STERN, FAIL

Answers for today’s Strands puzzle

These are the answers that tie into the theme. The goal of the puzzle is to find them all, including the spangram, a theme word that reaches from one side of the puzzle to the other. When you have all of them (I originally thought there were always eight but learned that the number can vary), every letter on the board will be used. Here are the nonspangram answers:

  • COACH, HACK, BLOOD, CYCLE, STYLE, LESSON, PRESERVER. (All words that can follow the word “LIFE.”)

Today’s Strands spangram

completed NYT Strands puzzle for March 18, 2026

The completed NYT Strands puzzle for March 18, 2026.

NYT/Screenshot by CNET

Today’s Strands spangram is AFTERLIFE. To find it, start with the A that is the furthest-left letter on the top row, and wind down.

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Toughest Strands puzzles

Here are some of the Strands topics I’ve found to be the toughest.

#1: Dated slang. Maybe you didn’t even use this lingo when it was cool. Toughest word: PHAT.

#2: Thar she blows! I guess marine biologists might ace this one. Toughest word: BALEEN or RIGHT. 

#3: Off the hook. Again, it helps to know a lot about sea creatures. Sorry, Charlie. Toughest word: BIGEYE or SKIPJACK.

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A Quantum Leap for the Turing Award

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Today it’s widely acknowledged that the future of computing will involve the quantum realm. Companies like Google, Microsoft, IBM, and a few well-funded startups are frantically building quantum computers and routinely claiming advances that seem to bring this exotic, world-changing technology within reach. In 1979 all of this was unthinkable. But that summer, two scientists met in the Atlantic Ocean off the coast of Puerto Rico, and their aquatic conversation led to a body of work that created quantum information theory. In a larger sense, their contributions helped bring computer science into the quantum age.

Those water-logged scientists, Charles Bennett and Gilles Brassard, are now the latest recipients of the ACM A.M. Turing Award, the Nobel Prize of the field.

Until that 1979 meeting, there had been a disconnect between information science and physics. The latter field had experienced a disruption in the early 20th century when physicists discovered quantum mechanics, a deeper explanation of how the universe operated that superseded the classical physics of Issac Newton. Computer science, however, didn’t account for the quantum world, except for having to deal with its effects on tiny chips, where the behavior of electrons were relevant.

“In the 1950s through the 1980s people thought of quantum effects as occurring in very small things and as a source of noise—you had to understand quantum theory to build transistors,” explains Bennett. “People thought of quantum mechanics as a nuisance.” He and Broussard discovered methods—like quantum coin-tossing and quantum entanglement—that turned the perceived handicaps of quantum reality into a powerful tool.

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At the time of their meeting, Bennett was at a career crossroads; he’d joined IBM in 1973, but had taken a years-long break from academic publishing. One source of continuing fascination was an idea shared by a college classmate, Steven Weisner—that using a quantum form of cryptography could enable digital money that could not be counterfeited. (Yep, Weisner envisioned cryptocurrency in the late 1960s!) At the 1979 conference, Bennett saw that a cryptographer named Brassard was in attendance—he had just completed a dissertation on public-key crypto—and located him offshore.

“So there I was swimming in the beach when a complete stranger came up to me and started telling me that a friend of his found that we can use quantum mechanics to make affordable banking notes out of nowhere,” Broussard tells me. “If I had been on firm ground, I would have run for my life, but I was trapped in the ocean, so I listened politely.” Though Brassard had no previous interest in physics, he was intrigued by the approach, and the pair eventually published a theory called BB84, essentially creating an alternative to classic public-key cryptography based on what would become quantum information theory. Suddenly, the world of the quantum became a source of solutions—if scientists could invent the mechanisms to make it happen. As Yannis Ioannidis—president of ACM, which bestows the Turing Award—put it in a statement, “Bennett and Brassard fundamentally changed our understanding of information itself.”

Both scientists take pains to say that their original work did not lead directly to the current scramble to build quantum computers. Bennett notes that in a 1981 conference at MIT, legendary physicist Richard Feynman “made the point that, since nature is quantum, probably some computational jobs would need to be done by a quantum computer.” He also credits physicist David Deutsch for key ideas about quantum computers. Bennett and Brassard became part of that effort.

“Quantum computing was invented independently from us, but then we jumped in,” says Brassard. “I was the first person to design a quantum circuit to do quantum teleportation.” Brassard and Bennett’s work on teleportation, while still in an experimental stage, is now part of the quantum lore. Brassard has said that “one day, it will fuel the quantum internet.”

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MSI plans to raise prices by up to 30% amid memory crunch

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MSI plans to increase the price of its PC products by 15 – 30%, company general manager Huang Jinqing recently said. Speaking with investors, Jinqing confirmed that the entire hardware industry is facing unprecedented market conditions. Memory manufacturers have almost entirely shifted their priorities, allocating the majority of their production…
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Rogue AI agents hack corporate systems on their own while completing routine tasks, and nobody even asked them to

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  • AI agents independently discovered vulnerabilities and exploited them while performing routine tasks
  • Multi-agent systems collaborated to bypass data-loss prevention and steal sensitive credentials
  • Backup server AI escalated privileges to disable endpoint protection and complete downloads

Routine tasks assigned to artificial intelligence agents can sometimes escalate into actions resembling cyberattacks, experts have warned.

Security laboratory Irregular examined how autonomous agents behaved inside a simulated corporate environment while performing ordinary assignments.

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‘This year is the most challenging year since the company was founded’: MSI exec makes it clear how bad the RAM crisis has got, despite some prices plateauing

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  • MSI’s general manager has called 2026 the “most challenging year since the company was founded”
  • The RAM crisis is hitting the laptop maker hard, and it’s cutting back on production of low-end notebooks by 30% as a result
  • There is brighter news elsewhere as DDR5 RAM prices are seemingly dropping in Europe – but not by that much

The RAM crisis is again exerting unwanted pressures on the broader PC market, even while some slightly more optimistic news has reached us on memory pricing over in Europe.

The dose of pessimism comes from MSI, which is going to jack up the prices of its ‘gaming products’ in the order of 15% to 30% this year. This is according to general manager Huang Jinqing on a recent earnings call, as per a report from Taiwan’s United Daily News (via Tom’s Hardware).

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How To Grow Large Sugar Crystals

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Many substances display crystallization, allowing them to keep adding to a basic shape to reach pretty humongous proportions. Although we usually tend to think of pretty stones that get fashioned into jewelry or put up for display, sugar also crystallizes and thus you can create pretty large sugar crystals. How to do this is demonstrated by [Chase] of Crystalverse fame in a recent video.

This is effectively a follow-up to a 2022 blog article in which [Chase] showed a few ways to create pretty table sugar (sucrose) based crystals. In that article the growth of single sucrose crystals was attempted, but a few additional crystals got stuck to the main crystal so that it technically wasn’t a single crystal any more.

With this new method coarse sugar is used both for seed crystals as well as for creating the syrupy liquid from mixing 100 mL of water with 225 grams of sugar. Starting a single crystal is attempted by using thin fishing wire in a small vessel with the syrup and some seed crystals, hoping that a crystal will lodge to said fishing wire.

After a few attempts this works and from there the crystals can be suspended in the large jar with syrup to let them continue growing. It’s important to cover the jar during this period, as more crystals will form in the syrup over time, requiring occasional removal of these stray ones.

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Naturally this process takes a while, with a solid week required to get a sizeable crystal as in the video. After this the crystal is effectively just a very large version of the sugar crystals in that 1 kg bag from the supermarket, ergo it will dissolve again just as easily. If you want a more durable crystal that’s equally easy to grow, you can toss some vinegar and scrap copper together to create very pretty, albeit toxic, copper(II) acetate crystals.

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Building An LC Meter With A Franklin Oscillator

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Although it dates back to the early days of the Marconi Company in the 1920s, the Franklin oscillator has remained a relatively obscure circuit, its memory mostly kept alive by ham radio operators who prize its high stability at higher frequencies. At the core of the circuit is an LC tank circuit, a fact which [nobcha] used to build quite a precise LC meter.

The meter is built around two parts: the Franklin oscillator, which resonates at a frequency defined by its inductance and capacitance, and an Arduino which counts the frequency of the signal. In operation, the Arduino measures the frequency of the original LC circuit, then measures again after another element (capacitor or inductor) has been added to the circuit. By measuring how much the resonant frequency changes, it’s possible to determine the value of the new element.

Before operation, the meter must be calibrated with a known reference capacitor to determine the values of the base LC circuit. In one iteration of the design, this was done automatically using a relay, while in a later version a manual switch connects the reference capacitor. Because the meter measures frequency differences and not absolute values, it minimizes parasitic effects. In testing, it was capable of measuring inductances as low as 0.1 µH.

We’ve seen a few homebrew LC meters here, some battery-powered and some rather professional.

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Tech Moves: Ex-Microsoft leader takes nonprofit CEO role; Google vet joins LinkedIn; Amazon leaders depart

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Steven VanRoekel. (ESP Photo)

Steven VanRoekel, a longtime former Microsoft leader and U.S. chief information officer under President Obama, is now CEO of Earth Species Project (ESP). The non-profit research lab is using artificial intelligence to better understand animal communication in creatures from carrion crows to beluga whales.

VanRoekel, who is based in Bend, Ore., said his career has focused on driving impact at scale, and that ESP is poised for big breakthroughs.

AI can “unlock the mysteries of our planet, especially around animal communication,” he said in an ESP blog. “Once we begin unlocking that mystery, we could see shifts on the scale of Copernican or Galilean moments in history: new science, new understanding, and perhaps most importantly, new relationships with our planet.”

Krzysztof Duleba. (LinkedIn Photo)

Krzysztof Duleba joined LinkedIn’s Bellevue, Wash., office as a distinguished engineer in its infrastructure program. Duleba has spent his career at Google, working there for 18 years in roles across search, ads, maps, AI and cloud. In separate posts on LinkedIn, Duleba shared his career journey.

“Eighteen years ago, a kid from rural Poland walked into Google with no idea what he was getting into. He walked out a very different engineer, a father of three, and — he hopes — a better person,” Duleba wrote in announcing his Google departure.

And regarding his new role: “LinkedIn is in the middle of a major infrastructure transformation, and the timing matters. I consider getting reliability economics right during this window, before agentic development fully hits, the difference between drowning in the AI wave and catching it.”

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Dennis Stansbury. (LinkedIn Photo)

— London-based Dennis Stansbury is resigning from Amazon after more than 18 years. He has held a variety of leadership roles in European offices, most recently serving as a principal product manager for Prime Video and Amazon MGM Studios in the United Kingdom.

“I started in Seattle in March 2008, shortly after Kindle launched but before Prime Video or Alexa were likely even ideas,” Stansbury said on LinkedIn, adding that he’s going “to take some time off and put more thought into what’s next.”

Miranda Chen. (LinkedIn Photo)

— After nearly 14 years at Amazon, Miranda Chen is leaving her role as a director and technical advisor for leaders in worldwide corporate and business development. Chen, who is based in the San Francisco Bay Area, did not indicate her next move.

“I first started working for Amazon at A9, a Bay Area subsidiary, where we could review the key metrics for our entire offsite advertising business in a single weekly meeting,” she said on LinkedIn. “Now we have Amazon offices worldwide and Amazon Ads is a meaningfully large business.”

Scott Lawson, Amazon director of Global Real Estate and Facilities (GREF) design and construction, is leaving his role. Seattle-based Lawson has been with Amazon for nearly nine years. He was previously with Clark Construction Group working on developments nationwide. Lawson hinted on LinkedIn that information on his “next chapter” would be coming soon.

Danielle Decatur. (LinkedIn Photo)

Danielle Decatur is vice president of community engagement and communications for Cloverleaf Infrastructure, a startup based in Seattle and Houston that’s coordinating between landowners and power providers to offer ready-to-build sites tailored for data centers.

“I’ll be dedicated to enabling data center infrastructure that works for and directly benefits communities,” Decatur said on LinkedIn. The sector is facing pushback over concerns about energy prices and environmental impacts of the facilities.

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Decatur was previously at Microsoft for more than 14 years, working most recently as director of energy and sustainability. Cloverleaf co-founder Brian Janous is Microsoft’s former vice president of energy. Earlier in her career, Decatur served with the U.S. Air Force and with FEMA.

Bradford Snow. (LinkedIn Photo)

Augmodo named Bradford Snow as chief technology officer. The Seattle startup is developing wearable tech for retail store employees and Snow will focus on Augmodo’s technical vision and innovation strategy.

Snow joined the company from Axon, which sells taser devices and body cameras. His career also includes leadership roles at multiple tech giants where he worked on a variety of virtual reality technologies such as AR and VR devices at Meta; Amazon’s Alexa AI and health and wellness wearable tech; and HoloLens initiatives at Microsoft.

Abhishek Mathur. (LinkedIn Photo)

Abhishek Mathur is now chief technology and product officer for ServiceTitan, a California software giant building an agentic operating system to serve trades such as plumbing, electrical and roofing by automating workflows and supporting technicians in the field.

“This sector remains one of the largest untapped opportunities for technology to drive meaningful impact,” Mathur said on LinkedIn.

Mathur, who is based in the Seattle area, has held engineering leadership roles at Meta and was at Microsoft for more than 11 years. He was most recently at Figma as senior VP of engineering.

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Anush Kumar. (LinkedIn Photo)

Anush Kumar is now founder and CEO of Intelligent Systems, a Bellevue, Wash.-based startup that aims to “transform operational workflows” with AI tools.

“We’re on a mission to help enterprises stop piloting and start producing,” Kumar said in a LinkedIn post that includes links to five articles explaining the team’s approach.

Kumar was previously head of product for agentic automation at Atlassian. Other past roles include VP of technology at Expedia Group, senior VP of product at Zendesk, and director roles at Oracle and Avanade. His first tech role was lead product manager at Microsoft.

Chris Cappello joined Provn as vice president of marketing. Cappello has worked in multiple marketing roles for companies including WE Communications, Marina Maher Communications and M-Squared. He and Provn CEO Nikesh Parekh both worked earlier in their careers at HouseValues, which rebranded as Market Leader.

Provn, a new Seattle startup, wants companies to scrap the traditional resume and replace it with portfolios of real work and challenge-based assessments.

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Fred Hutch Cancer Center appointed two new leaders. Dr. Mazyar Shadman and Vyshak Venur were named as deputy chief medical officers, effective April 1. Shadman will serve as deputy CMO for classical hematology, hematologic malignancies, transplant and immunotherapy, while Venur will serve as deputy CMO for solid tumor and acute care services.

And two Fred Hutch researchers received endowed chairs: Dr. Soheil Meshinchi, a global leader in treatments for acute myeloid leukemia, was awarded the Dylan Burke Endowed Chair in Immunotherapy; and Holly Harris received the inaugural Bus Family Endowed Chair in recognition for her work in prevention, early detection and precision oncology for uterine, ovarian and breast cancers.

— Seattle’s Marianne Bichsel, former VP of external affairs at Comcast, has launched Engaged Public Affairs, a PR and policy firm advising “leaders at the intersection of government, public trust, and corporate responsibility.” Bichsel’s co-founders are Julie Anderson, who has served in city and Washington state government, and Natasha Jones, a longtime leader in King County government.

Theodora, a Seattle-area wine recommendation app, appointed Lindsey Singhavi as its founding marketing lead.

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— In case you missed it, GeekWire took deeper dives into these recent notable tech moves (in no particular order, except maybe the first item):

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Testing Whether Heated Chambers Help Brittle Filaments

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Some FDM filaments are pretty brittle even if properly dried and stored, especially those which contain carbon fiber (CF) or similar additives like glass fiber (GF). This poses a problem in that these filaments can snap even within the PTFE tube as they’re being guided towards the extruder. Here a community theory is that having an actively heated chamber can help prevent this scenario, but is it actually true? [Dr. Igor Gaspar] of the My Tech Fun YouTube channel gave this myth a try to either confirm or bust it.

The comments suggested that heating the chamber to 65°C will help, but there’s little information online to support this theorem. To test the claim, a heated chamber was used along with a bending rig to see at which angle the filament would snap. In total five different filaments from three manufacturers (Polymaker, Qidi and YXPolyer) were tested, including Qidi’s PET-GF and PAHT-GF as the sole non-CF filaments.

A big question is how long exactly the filament will spend inside the heated chamber after making its way from the spool, which would be about 2.5 minutes with a 500 mm tube. For the test 5 minutes was used for the best possible result. Despite this, the results show that even with the standard deviation kept in mind, the heating actually seems to make the filaments even more brittle.

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Considering that in general CF seems to simply weaken the polymer matrix after printing, this finding adds to the question of whether these CF and GF-infused filaments make any sense at all.

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