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Pinstripe wants to redefine the way online sellers sell secondhand clothing

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Pinstripe wants to redefine the way online sellers sell secondhand clothing

Pinstripe aims to reimagine the secondhand market by offering sellers the opportunity to have both a digital storefront and a physical retail presence.

Launched in June, the platform offers an alternative approach compared with other marketplaces like Archive, Depop, Facebook Marketplace, and Poshmark. With Pinstripe, sellers take their clothes to local consignment stores, vintage shops, and retailers, where store employees handle the handoff process, freeing sellers from the burden of dealing with in-person interactions. Pinstripe also recently introduced an automated offer system that uses its AI-powered assistant to manage the bid and ask process.

Sellers often face the stress of setting up booths at flea markets or organizing pop-up sales to sell vintage or secondhand clothing, accessories, and other curated items. Those looking to sell clothes from their own closets also encounter challenges, such as the discomfort of having strangers visit their homes or the difficulties of coordinating public meetups. Additionally, the hassle of shipping products can be another huge headache.

With the rise of the secondhand retail market — driven by the increasing acceptance of buying used items and the fast fashion industry’s contribution to landfill waste — Pinstripe founders Sam Blumenthal and Taro Tomiya recognized the need for a better solution.

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“Both of us are secondhand shoppers as well as sellers,” Blumenthal told TechCrunch. “The pain point we really identified was it’s easy to shop secondhand, but it’s really hard to sell. The reason that we have landfills that you can see from outer space, that 82 pounds of clothing are thrown away per person in America a year, is because it’s much easier to throw something out than it is to sell or donate it.”

Listing of a dress on Pinstripe's web app
Image Credits:Pinstripe

Pinstripe is currently available only to users in New York City, where finding decent closet storage is a significant challenge and stores have ample unused space.

“What we do is we connect people with too much clothing and stores with too much space. We recognize there’s a synergistic exchange, but what the stores want is more traffic and more profit, and what the influencers want is a way to monetize their wardrobe and the way to get rid of it instantly,” said Blumenthal.  

Sellers seem to benefit the most from this arrangement, receiving 70% of the sales revenue. In contrast, Pinstripe takes 20%, while the retail partners receive the remaining 10%.

Even though its retail partners take the smallest slice of the pie, Blumenthal reports positive feedback, as the platform aims to help businesses that lack an online presence or social media marketing teams. However, he also acknowledges that the limited staff at some of these stores could present challenges, as it requires additional storage space and manpower to facilitate transactions.

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Blumenthal and Tomiya also recognized that some customers may feel frustrated with other marketplaces because they can’t try on the clothes before purchasing. Pinstripe offers the benefit of allowing buyers to browse and purchase items online while also experiencing the clothing in person. Customers can try on items, and if they aren’t satisfied with them, they can request a refund.

In addition, Pinstripe offers next-day courier delivery for $10. However, it’s important to note that buyers who select the delivery option can’t try before they buy, and all purchases are final. Only in-person shoppers are eligible for refunds.

Pinstripe secondhand marketplace mobile app
Image Credits:Pinstripe

While Pinstripe stands out from many of its competitors, the app experience is what users would typically expect. 

For buyers, there is an algorithm that curates options based on their personal style. Buyers can filter listings by size, price, brand, color, condition, and more. Additionally, there is a map feature that allows users to discover nearby sample sales, flea markets, pop-up shops, and estate sales. The pickup process is standard; buyers receive an email or app notification when their item is ready. To collect their purchase, they must have the confirmation code.

Sellers can create listings, upload photos, write descriptions, and set prices on the platform. One noticeable difference is there’s no in-app messenger to chat with buyers.

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Pinstripe’s new AI-powered feature, called “Offer,” utilizes ChatGPT and open source models to assist sellers in managing the bidding process. Sellers can now request that the AI assistant accept offers automatically.

Also, if an item doesn’t sell after 30 days, sellers can choose to have it donated, and Pinstripe sends local charities to pick it up and donate it on their behalf. 

Pinstripe evolved from a similar startup founded by Blumenthal and Tomiya in 2022 called Banter, an e-commerce platform that featured multiplayer shopping and social elements, allowing consumers to connect with like-minded shoppers. Last February, the startup raised approximately $900,000 in a small pre-seed funding round from Breakers VC, General Advance, Muchmore Ventures, and Unpopular Ventures.

“We pivoted after seeing this massive new trend that my friends, my co-founder, and I are behaving from a consumer standpoint, which is thrifting secondhand fashion. Many of these brands and stores are not capitalizing on [the shift],” said Blumenthal.

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Pinstripe is available in the App Store and on the web. It touts a few thousand or so monthly active users and works with almost a dozen retail partners, including Club Vintage, Lahn Shop, Leisure Centre, and the Brooklyn Vintage Club.

The platform also has notable advisers on board, including Ben Max Rubinstein (former Meta) and Julie Bornstein (former Stitch Fix).

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The FTC comes after neobank Dave for misleading marketing, hidden fees

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Image of a robot hand holding a fistful of cash to represent funding for robotics startups.

The Federal Trade Commission (FTC) announced on Tuesday that it will be taking action against the online cash app and neobank Dave, which it says used “misleading marketing to deceive consumers.” At issue is how Dave marketed $500 cash advances to consumers that it rarely offered, and the “Express Fee” it charged if customers wanted their money immediately.

The FTC claimed the service was misleading because Dave’s marketing implied that its cash advances would be “instant,” using terminology like “on the spot” to describe them, without disclosing the fees involved until after the consumer completed the sign-up process and gave Dave access to their bank account.

The fees ranged anywhere from $3 to $25, the complaint stated. If the user chose not to pay the fee, they’d have to wait two to three business days for the standard transfer to go through, the complaint says. What’s more, the FTC says, Dave would also sometimes charge a surprise fee, which it described as a “tip.” The user interface was designed to make this difficult for users to detect or avoid the fee, leading to consumers feeling scammed, according to the FTC.

This latter issue is another example of the “dark patterns” — or manipulative design practices — companies use to guide users to take actions benefiting their own goals, not the consumers. Examples of the type of behavior the FTC now wants to penalize are things like automatically checking boxes when users sign up, or showing larger buttons for the actions the company wants users to take.

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According to a recent study by the agency, a majority of subscription apps and websites use dark patterns to trick consumers.

In Dave’s case, consumers were shown images of a cartoon child surrounded by food and messaging like “10 Healthy Meals,” “15 Healthy Meals,” or “20 Healthy Meals,” implying that the tip would go to providing meals for people in need. However, the FTC says that only 10 cents of each “tip” is donated and the company keeps the remaining amount. In other words, the tip doesn’t actually provide a full meal, much less 10 to 20 meals. Also, when consumers tried to lower their tip, they would see an image of the food being taken away from the child until they were left with an empty plate, the complaint says.

According to SEC filings, Dave received more than $149 million in revenue from tips from 2022 through the first six months of 2024, the FTC said.

Another issue was that Dave charges a $1 monthly membership fee debited directly from customers’ bank accounts. But when users discovered the fee, they were not able to easily cancel it, according to the complaint. Some even tried to delete their account to escape the fee and were still charged, the FTC says.

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The full complaint includes several screenshots of Dave’s tricky techniques, which the FTC says are in violation of Section 5(a) of the FTC Act and the Restore Online Shoppers’ Confidence Act (ROSCA). The agency is seeking an injunction to stop Dave from continuing its behavior and may also seek a monetary award or other relief as deemed by the court.

In response to the complaint, Dave said that it’s “disappointed” the FTC has chosen to file suit.

“The FTC asserts many incorrect claims regarding Dave’s disclosures and how the Company acquires consent for the fees associated with our products,” a company statement reads. “For the avoidance of doubt, Dave’s ability to charge subscription fees and optional tips and express fees is not in question. We believe this case is another example of regulatory overreach by the FTC, and we intend to vigorously defend ourselves. We take compliance and customer transparency very seriously and believe that we have always acted within the law. We remain focused on serving our members who love and rely on our products,” it said.

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Knots made in a weird quantum fluid can last forever

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Knots made in a weird quantum fluid can last forever


Certain knots, like this trefoil, can be formed from vortices in a quantum fluid

Login/Shutterstock

By manipulating a quantum fluid, researchers could form liquid knots that never unravel. These could help us shed light on odd quantum objects from the dawn of the universe.

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When tiny whirlpools called vortices form in a fluid, they can make loops that can then be knotted like a loop of string. But while a string can form knots that won’t unravel without the help of scissors, knotted vortices in a fluid break free more easily. They can explode into a diffuse swarm of…



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Did OpenAI just spend more than $10 million on a URL?

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Did OpenAI just spend more than $10 million on a URL?

On Wednesday, OpenAI CEO Sam Altman posted a simple URL on X: chat.com. It automatically routes to OpenAI’s popular chatbot, ChatGPT.

Prior to this, the domain was owned by Dharmesh Shah, the founder and CTO of HubSpot. In early 2023, Shah purchased the chat.com domain for $10 million. However, just a few months later, he announced that he had sold the domain, though he wouldn’t disclose the details of the sale or the buyer. Notably, he did confirm that he sold the domain for more than he had originally paid for it.

“The reason I bought chat.com is simple: I think Chat-based UX (#ChatUX) is the next big thing in software. Communicating with computers/software through a natural language interface is much more intuitive. This is made possible by Generative A.I,” Shah wrote in a LinkedIn post announcing the purchase — which chat.com briefly redirected to before he resold it. After the sale, Domain Name Wire noted that Shah had mentioned another buyer had been interested in the purchase and speculated he’d flipped it to them.

While the domain’s full ownership history remains unclear, domain sales database NameBio reports that chat.com sold for $15.5 million on March 28, 2023. This timing aligns with Shah’s LinkedIn post from May 25, 2023, announcing his sale after two months of ownership. OpenAI declined The Verge’s request for comment; Shah didn’t reply to a request for comment in time for publication. TechCrunch reported that OpenAI confirmed it acquired the domain.

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The drop of “GPT” from the chat.com domain aligns with OpenAI’s recent rebranding efforts. In September, the company announced a new series of reasoning models starting with “o1.” At the time, former chief research officer Bob McGrew told The Verge he hoped that the o1 series would mark “the first step of newer, more sane names” to better communicate the company’s work. Still, as TechCrunch reported, the company isn’t hosting ChatGPT on chat.com, so this likely doesn’t represent an official name change.

People hoarding “vanity domains” is a tale as old as the Internet itself. Just a few months ago, AI startup Friend spent $1.8 million on the domain friend.com after raising $2.5 million in funding. For OpenAI, more than $10 million is a drop in the bucket — the startup just raised $6.6 billion.

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Dangerous Android banking malware looks to trick victims with fake money transfers

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An Android phone being held in the hand


  • ToxicPanda can initiate money transfers and even grab MFA codes
  • The banking trojan is targeting consumers in Europe and Latin America
  • More than 1,500 devices already compromised

A Chinese hacker is targeting Android devices in Europe and Latin America with a banking trojan able to steal money from victim’s accounts.

A new report from cybersecurity researchers Cleafy says the trojan, ToxicPanda, is quite similar to a piece of older, known malware called TgToxic, which was first spotted in 2023. The two have some similarities, although ToxicPanda can be described as a “lite” version, since many features seem to be stripped down, and some were left as simple placeholders.

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Sennheiser Momentum 4 headphones drop to $249.95

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Sennheiser Momentum 4 headphones drop to $249.95

Finding a great pair of wireless headphones isn’t terribly hard but there are so many options it can feel overwhelming, luckily you have a deal like this one on the Sennheiser Momentum 4 that you can look forward to. At their full retail price, these would normally cost you $379.95.

However, right now Amazon has them on sale for $249.95, so you save $130. That’s a pretty good deal that amounts to a 34% discount. Now this isn’t the lowest price we’ve seen them and based on price tracking from Camel Camel Camel, the all-time low was $219.95 back in October. Today’s price is somewhat close to this discount though and $130 off is nothing to scoff at.

Sennheiser Momentum 4 Price History

Now one thing worth noting is that this deal is for the White color of these headphones. All the other colors are $290 or higher, so technically this deal is the lowest price if you factor in those other color options. The Sennheiser Momentum 4 is a premium pair of wireless headphones with several noteworthy features that make it a desirable pair of headphones for music. For one, they have a battery life of up to 60 hours. That’s an astounding amount of listening time on a single charge.

They also have adaptive noise cancellation so you can block out the world when listening to all of your audio. They’re also built with premium materials and are super comfortable to wear for long periods of time. These come with some nice extras as well, including an airplane adapter and a 3.5mm AUX cable if you want to use these as a wired pair to conserve battery life. Additionally, they support voice assistants and easy-to-use touch controls for various functions.

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Early Black Friday deal takes $1,300 off the LG C4 OLED

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Early Black Friday deal takes $1,300 off the LG C4 OLED

Amazon has a deal on one of LG’s premium OLED TVs ahead of Black Friday. The 65-inch LG OLED evo C4, which only arrived earlier this year, typically costs $2,700. Today, you can get it for an all-time low of $1,394. That’s even lower than its October Prime Day sale price.

Although the C4 skips out on some bells and whistles of the ultra-premium LG G4 flagship TV, that model starts at $2,600 and goes all the way up to $25,000. (Cue spit take.)

LG

The LG C4 includes AI features, thanks to its Alpha 9 Gen 7 chip. That enables AI Super Upscaling, which enhances your picture quality on the fly. Meanwhile, Multi View lets you split your screen into two, letting you plop your favorite content on each side.

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Even if AI features aren’t high on your priority list, the TV has plenty of presentational perks. The 65-inch display has over eight million self-lit pixels and all the quality improvements you’d expect from OLED, like deeper blacks and richer colors. The TV has 100 percent color volume (meaning it can display the full range of colors at any brightness level) and 100 percent color fidelity (content-accurate colors). It boasts a 0.1ms response time and up to a 144Hz refresh rate for high gaming frame rates.

The TV gets brighter than its predecessor, reaching nearly nearly 1,000 nits. Its brightness booster feature magnifies individual pixels. If you have an LG soundbar, you can transmit wireless, lossless Dolby Atmos audio from the TV to it. As Engadget’s Steve Dent summarized at launch, that feature can give you high-quality surround sound with less hassle.

The TV supports Alexa out of the box if your smart home is plugged into Amazon’s ecosystem. Its array of ports includes USB, Ethernet and four HDMI inputs.

Check out all of the latest Black Friday and Cyber Monday deals here.

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