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Voyage AI is building RAG tools to make AI hallucinate less

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AI tends to make things up. That’s unappealing to just about anyone who uses it on a regular basis, but especially to businesses, for which fallacious results could hurt the bottom line. Half of workers responding to a recent survey from Salesforce say they worry answers from their company’s generative AI-powered systems are inaccurate.

While no technique can solve these “hallucinations,” some can help. For example, retrieval-augmented generation, or RAG, pairs an AI model with a knowledge base to provide the model supplemental info before it answers, serving as a sort of fact-checking mechanism.

Entire businesses have been built on RAG, thanks to the sky-high demand for more reliable AI. Voyage AI is one of these. Founded by Stanford professor Tengyu Ma in 2023, Voyage powers RAG systems for companies including Harvey, Vanta, Replit, and SK Telecom.

“Voyage is on a mission to enhance search and retrieval accuracy and efficiency in enterprise AI,” Ma told TechCrunch in an interview. “Voyage solutions [are] tailored to specific domains, such as coding, finance, legal, and multilingual applications, and tailored to a company’s data.”

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To spin up RAG systems, Voyage trains AI models to convert text, documents, PDFs, and other forms of data into numerical representations called vector embeddings. Embeddings capture the meaning and relationships between different data points in a compact format, making them useful for search-related applications, like RAG.

Voyage AI
Image Credits:Voyage AI

Voyage uses a particular type of embedding called contextual embedding, which captures not only the semantic meaning of data but the context in which the data appears. For example, given the word “bank” in the sentences “I sat on the bank of the river” and “I deposited money in the bank,” Voyage’s embedding models would generate different vectors for each instance of “bank” — reflecting the different meanings implied by the context.

Voyage hosts and licenses its models for on-premises, private cloud, or public cloud use, and fine-tunes its models for clients that opt to pay for this service. The company isn’t unique in that regard — OpenAI, too, has a tailorable embedding service — but Ma claims that Voyage’s models deliver better performance at lower costs.

“In RAG, given a question or query, we first retrieve relevant info from an unstructured knowledge base — like a librarian searching books from a library,” he explained. “Conventional RAG methods often struggle with context loss during information encoding, leading to failures in retrieving relevant information. Voyage’s embedding models have best-in-class retrieval accuracy, which translates to the end-to-end response quality of RAG systems.”

Lending weight to those bold claims is an endorsement from OpenAI chief rival Anthropic; an Anthropic support doc describes Voyage’s models as “state of the art.”

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“Voyage’s approach uses vector embeddings trained on the company’s data to provide context-aware retrievals,” Ma said, “which significantly improves retrieval accuracy.”

Ma says that Palo Alto-based Voyage has just over 250 customers. He declined to answer questions about revenue.

In September, Voyage, which has around a dozen employees, closed a $20 million Series A round led by CRV with participation from Wing VC, Conviction, Snowflake, and Databricks. Ma says that the cash infusion, which brings Voyage’s total raised to $28 million, will support the launch of new embedding models and will let the company double its size.

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Fujitsu PRIMERGY BX900 Blade Server Enclosure

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Fujitsu PRIMERGY BX900 Blade Server Enclosure



c-tec, the Fujitsu Community for experts, only: http://c-tec.ts.fujitsu.com
Fujitsu PRIMERGY BX900 Blade Server Enclosure .

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ETH Zurich spinoff Voliro’s flying robots save lives, but don’t tell its CEO

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ETH Zurich spinoff Voliro's flying robots save lives, but don't tell its CEO

We have only touched the surface of what drones can do and how ubiquitous they will become. This is also true in industry, where they have the potential to replace human labor in risky activities such as inspection at height.

Swiss startup Voliro operates in this space, with flying robots that can inspect wind turbines, overwater structures, and other infrastructure that’s hazardous for humans to reach because of factors such as height and weather conditions.

This is more than a visual inspection for glaring issues like corrosion; Voliro’s drones can poke around with sensors that can perform tasks such as dry film thickness, often eliminating the need for people on ropes. Yet, don’t expect CEO Florian Gutzwiller to tell you how many labor casualties the company’s drones are preventing. “I’m Swiss. If I were an American CEO, I would say we are saving lives every day, but I think it’s too aggressive,” he told TechCrunch.

Cultural differences aside, Gutzwiller has another reason to emphasize other aspects than accident prevention, such as productivity: Even when all goes well, which is luckily most often the case, industrial inspections cause downtime. Avoiding this downtime can save a significant amount of money for Voliro’s clients, which include Chevron and Holcim, as well as inspection and maintenance service providers.

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“One of my favorite examples is flare stacks,” Gutzwiller said. “Because a flare stack is hot, you have to turn it off. You have to cool it down. You have to build a scaffold. Then you do the inspection. After doing the inspection, remove the scaffold, and then turn it on again. This can be a matter of days or weeks, and we can do it in 20 minutes.”

Voliro’s competitors include Avestec, Flyability, and Skygauge, but Gutzwiller thinks versatile hardware gives it an edge. There are its sensors that can handle heat, combined with the core innovation it is based on: a tiltable rotor that gives freedom of 360-degree motion to its robots, meaning they can work on ceilings and apply pressure without losing stability.

This advanced rotor was developed by some of Voliro’s team within the Autonomous Systems Lab at ETH Zurich, before the startup became one of its many spinoffs in 2019. The commercial launch of its drones followed three years later, but that’s not what it sells: Its business model is a B2B subscription.

This model has many advantages, Gutzwiller said. For customers, it means accessing hardware and software upgrades as they are developed, in addition to getting support. For the company, it means recurring revenue that can fund R&D and showing the kind of cash flow that investors like to see.

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This may explain why the company recently managed to raise $12 million, despite a challenging fundraising environment for startups and robotics. Bringing its funding to date to $22 million, this new capital injection was led by Cherry Ventures, with additional investment from existing business angels, family offices, and a conventional debt facility as a minority part of the round, according to the company.

Commercial traction helped with VCs and bankers, but there was still an element of luck and serendipity. Voliro pitched many VC firms, as is the norm these days, but it hadn’t pitched Cherry Ventures until a Mexican entrepreneur Gutzwiller met randomly at a bus stop in the mountains recommended him to do so. Fast forwarded a few months, and Cherry led Voliro’s Series A round.

Gutzwiller’s journey with Voliro was also serendipitous. After selling his company Open Systems to private equity in 2017, Gutzwiller became an angel investor, but he didn’t stop at investing into the ETH spinoff: He became an entrepreneur in residence at the company, then its executive chairman, until he replaced former CEO Mina Kamel in November 2022.

Gutzwiller is now in charge of spearheading Voliro’s growth, and he’s bullish about its platform approach. For instance, it will soon support third-party sensors that can detect corrosion under insulation. In the longer term, it could go further toward repairs, for instance, by having its robots remove rust or add coating themselves. But first, the company will work on expanding its client base across oil and gas, energy, and other industry sectors that could benefit from needing less human work at height.

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WTI ahead nearly 9% on Mideast risk

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Oil prices could soar if Israel targets Iran's energy infrastructure


Goldman Sachs says crude could spike by $20 on Iran oil shock

U.S. crude oil is set to book a nearly 9% gain for the week, after President Joe Biden indicated that the White House is discussing a possible strike by Israel on Iran’s crude facilities in retaliation for Tehran’s ballistic missile strike earlier this week.

Oil prices would spike by $10 to $20 per barrel if an Israeli strike knocks out 1 million barrels per day of Iranian production over a sustained period, said Daan Struyven, head oil analyst at Goldman Sachs.

Just how high prices would go depends on whether OPEC uses its spare oil capacity to plug the gap, Struyven said.

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Here are today’s energy prices:

  • West Texas Intermediate November contract: $74.07 per barrel, up 37 cents, or 0.50%. Year to date, U.S. crude oil has gained more than 3%.
  • Brent December contract: $78.11 per barrel, up 49 cents, or 0.63%. Year to date, the global benchmark has risen more than 1%.
  • RBOB Gasoline November contract:  $2.0992 per gallon, up 0.0067%. Year to date, gasoline has fallen less than 1%.
  • Natural Gas November contract: $2.924 per thousand cubic feet, down 1.55%. Year to date, gas is ahead about 18%.

Though oil prices have surged this week on geopolitical tensions, they have risen from a low baseline. Just last month, prices hit their lowest level in nearly three years as bearish sentiment swept the market on soft demand in China and plans by OPEC+ to increase production.

“The risk to the oil price outlook are definitely significant,” Struyven told CNBC’s “Squawk Box Asia” Friday. The oil market had largely ignored the escalating war in the Middle East until Iran launched nearly 200 ballistic missiles at Israel on Tuesday.

“Geopolitical risk premium priced into oil markets until basically today was quite moderate,” Struyven said. Brent prices at around $77 per barrel are still below Goldman Sachs’ view of what constitutes fair value based on inventory levels, he said.

The risk premium has been modest because there haven’t been sustained supply disruptions over the past two years despite high geopolitical tensions, Struyven said. There is also about 6 million barrels per day of spare capacity on the sidelines that can come online and offset tightness from most supply disruption scenarios, the Goldman Sachs analyst said.

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Don’t miss these energy insights from CNBC PRO:



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Servers computers

What does blade server mean?

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What does blade server mean?



What does blade server mean?
A spoken definition of blade server.

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Gmail for iOS gets an AI assistant to help manage your inbox

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Gmail for iOS gets an AI assistant to help manage your inbox

Users can ask the Gmail chatbot questions about the contents of their inbox or connected Google Drive, such as finding lost contact information or company data. The Gmail Q&A feature can summarize emails around a particular topic, surface unread messages or emails from a specific sender, and answer general questions from Google search directly within the inbox.

Here’s what the Q&A feature looks like in your Gmail inbox.
Image: Google

Like the web and Android versions, the Gmail Q&A feature on iOS is only available to Google One AI Premium subscribers or Google Workspace accounts with Gemini Business, Enterprise, Education, or Education Premium add-ons. Google says it’s rolling out to those groups now, but it may take a couple of weeks to appear.

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The largest ever DDoS attack has just been blocked – here’s how it was done

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DDoS attack

Cloudflare has claimed to have recently mitigated the biggest Distributed Denial of Service (DDoS) attack in history.

In a company blog post, Cloudflare outlined how, throughout September 2024, an unnamed threat actor targeted multiple customers in the financial services, internet, and telecommunication industries, among others.

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