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“TikTok clearly states that users are not allowed to explicitly solicit gifts, so this is a clear violation of their own terms of services, as well as the rights of these people,” she said.
She acknowledges that people have the right to share their stories online “to try to seek support and sympathy”, but she says these livestreams “lack dignity, and are humiliating”.
TikTok’s rules say you must have 1,000 followers before you can go live, you must not directly solicit for gifts and must “prevent the harm, endangerment or exploitation” of minors on the platform.
But when the BBC used the in-app system to report 30 accounts featuring children begging, TikTok said there had been no violation of its policies in any of the cases.
After the BBC contacted TikTok directly for comment, the company banned all of the accounts.
It said in a statement: “We are deeply concerned by the information and allegations brought to us by the BBC, and have taken prompt and rigorous action.
“This type of content is not allowed on our platform, and we are further strengthening our global policies around exploitative begging.”
TikTok, the world’s fastest-growing social media app, has made more than $6.2bn in gross revenue from in-app spending since its launch in 2017, according to analytics company Sensor Tower.
The BBC approached several charities working in Syria to support families in the camps as an alternative to making money on TikTok Live.
A local charity Takaful Alsham said it would provide basic supplies to the families for the next three months, helping the children find schools and covering their educational expenses.
But for many in the camps, there are few options to make money other than begging online. Hundreds of families continue to go live every day, and most of the money donated is still going to TikTok.
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