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Whistleblower demands apology from FCA over ‘inaccurate’ report

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A whistleblower whose identity was improperly disclosed by the chair of the UK financial watchdog has accused it of “factual inaccuracies” and trying to discredit the person behind the complaint in its report into the incidents.

The Financial Conduct Authority last month said its chair Ashley Alder “did not follow the policy to the letter” when he passed on key personal details about two internal whistleblowers to several of his colleagues. The regulator’s rules say a whistleblower’s identity should not be revealed without their consent.

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A report by the FCA’s senior independent director Richard Lloyd largely cleared his chair, saying “his aim was simply to ensure that appropriate action was taken” and pointing out that both cases were “highly unusual” and related to long-running complaints.

But the second of the two whistleblowers, who left the FCA several years ago, told the Financial Times that they had asked the watchdog to correct its report, apologise for alleged errors in it and pay compensation for distress caused.

The regulator denied its report was wrong. But the fresh controversy threatens to put its whistleblower policy back in the spotlight only days after Alder refused to resign over the issue.

Lord Andrew Tyrie, a veteran Conservative peer, said: “The FCA does seem to stumble over the handling of whistleblowing. Its investigation needs not just to meet high standards but to be seen to have met them.” He added that it “would need examination” by parliament’s Treasury select committee.

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Last month the FCA said the two whistleblowers had engaged in “extensive correspondence over a number of years, raising numerous issues via various channels, some of which are in the public domain and which were not limited to possible whistleblowing concerns”. 

It added that “the substance” of both cases “has been or is being dealt with through legal proceedings or other processes including internal investigations by appropriate teams within the FCA”.

The second whistleblower said this description was incorrect and designed to portray them as “a disgruntled ex-employee unfairly trolling the organisation”. 

“The reality is that I have simply brought to the attention of the FCA some weaknesses in its governance and controls” they said. “My persistence has resulted in the FCA changing its processes, updating its policies and issuing numerous corrections and apologies.”

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In one of those cases, the FCA was rebuked by the Financial Regulators Complaints Commissioner in December for “unattractive behaviours, poor judgment and maladministration . . . which fall below the standards I would expect of the regulator”.

The whistleblower said last month’s FCA report made other inaccurate statements, including saying they had accused the chair of not keeping their identity confidential.

The FCA report said: “Following the first public allegation, a second individual came forward with a similar allegation as to the handling of their whistleblowing communication to the chair.” 

But the whistleblower said: “I have never made the allegation attributed to me and shouldn’t even have featured in Mr Lloyd’s review,” adding that they had only asked why Alder had shared their initial letter with the watchdog’s general counsel.

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The whistleblower said their letter, which raised concerns about how an earlier complaint had been dismissed by the FCA, was “completely anonymised, specifically to make it easier for the letter to be shared”.

The FCA’s report said Alder forwarded “the emails that he received directly from these two individuals”. But the whistleblower said their letter was emailed on May 17 to the watchdog’s internal whistleblowing mailbox, not to the chair. 

In a statement to the Financial Times, the FCA denied its report was misleading, saying: “The review accurately described the individuals whose correspondence was considered.”

It added: “We recognise that the substance and nature of the correspondence from each individual was different and distinct. The substance of that correspondence did not have any bearing on the outcome of the review.”

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But the whistleblower said: “The FCA was unprofessional in publishing the Lloyd report without giving me any opportunity to comment on the factual content that was relevant to me.” Although the FCA sent them a copy of the report an hour before it was published, they called for it to be “withdrawn, updated and re-published”.

The “jury is out” on whether Alder and Lloyd “exhibit the independence, curiosity and willingness to challenge the executive that one would expect of a FCA non-executive director”, the whistleblower said.

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John Lewis chief executive to step down to clear way for chair Jason Tarry

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The chief executive of John Lewis is stepping down after two years in the job, leaving new chair Jason Tarry as the sole leader of the group.

Nish Kankiwala will become a non-executive director advising the board by March next year, the company said on Monday. He joined the John Lewis Partnership as a non-executive director in 2021 but was subsequently asked to become its first ever chief executive in March last year, in a role created by previous chair Dame Sharon White.

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He helped to run the department store business John Lewis and supermarket chain Waitrose during a challenging period when both struggled with increasing competition in the high street and online, high inflation and the fallout from shop closures during the pandemic.

The partnership has sought to diversify, saying it wanted to make almost half of its profits from non-retail activities such as property rentals but, more recently under Kankiwala it has prioritised retail as part of a longer-term revival plan.

This year, it posted its first full-year profit after three consecutive years of losses, and no staff bonuses. At its most recent half-year results in September, the group reported a narrowing of losses and a slight increase in half-year sales, and said that it expected “a significant uplift in profits for this full year”.

Jason Tarry is shown smiling, wearing a dark sweater over a blue checkered shirt
Chair Jason Tarry will be in charge of the executive team © John Lewis Partnership

Tesco veteran Tarry started as chair in September, replacing White. The standalone role of chief executive will not be replaced.

Tarry will be in charge of the executive team, which includes John Lewis boss Peter Ruis and Waitrose head James Bailey, as well as the partnership board.

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Kankiwala said he was delighted to have led the partnership “during this time of pivotal change”. He cited improvements in cash flow — which has allowed the business to make investments such as opening more branches of Waitrose — as one of his achievements.

Tarry said Kankiwala “has been instrumental in accelerating the transformation of the partnership”.

The chair role, which is enshrined in the partnership’s constitution, has widened over the years from activities such as representing the interests of employees and promoting the business, to a more hands-on position running the business.

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Family favourite restaurant chain SAVED from administration but dozens of sites still at risk – see the full list

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Family favourite restaurant chain SAVED from administration but dozens of sites still at risk - see the full list

A FAMILY favourite restaurant chain has been saved from administration after a major buyout.

Hostmore, the UK owner and operator of TGI Fridays, has been sold just weeks after the struggling restaurant business went under.

Fans of the American-style restaurant chain will be relieved

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Fans of the American-style restaurant chain will be relievedCredit: Alamy

Breal Capital and Calveton, which jointly owns the posh restaurant business D&D London, have acquired the chain.

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The rescue deal saves 51 of the chain’s 87 sites and at least 2,000 of its more than 3,000-strong workforce.

Buyers have no obligation to purchase the entirety of a bust chain.

TGI says that it is hopeful that it “may be able to secure further locations” following discussions with the landlords.

However, 36 TGI restaurants and over 1,000 staff members remain at risk for the time being.

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Julie McEwan, chief executive of TGI Fridays UK, said: “TGI Fridays is a much-loved brand with a rich heritage.

“The news today marks the start of a positive future for our business following a very challenging period for the casual dining sector as a whole.

“We look to the future with confidence that the TGI Fridays brand will continue to attract loyal and new guests.”

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RESTAURANTS SAVED

THE rescue deal has saved 51 of TGI’s 87 sites. These are located in:

  • Aberdeen Beach
  • Aberdeen Union Square
  • Ashton-Under-Lyne
  • Basildon
  • Birmingham NEC
  • Bluewater
  • Bolton
  • Bournemouth
  • Braehead
  • Braintree
  • Castleford
  • Cheadle
  • Cheshire Oaks
  • Coventry
  • Crawley
  • Cribbs Causeway
  • Doncaster
  • Edinburgh
  • Fareham
  • Glasgow Buchanan Street
  • Glasgow Fort
  • High Wycombe
  • Junction 27
  • Lakeside
  • Lakeside Quay
  • Leicester Square
  • Liverpool One
  • Meadowhall
  • Metrocentre
  • Milton Keynes
  • Milton Keynes Stadium
  • Norwich
  • Nottingham
  • Reading
  • Rushden Lakes
  • Sheffield
  • Silverburn
  • Southampton
  • St Davids
  • Staines
  • Stevenage
  • Stoke on Trent
  • London Stratford
  • Teesside
  • Telford
  • London The O2
  • Trafford Centre
  • Walsall
  • Watford Central
  • Wembley
  • Leeds White Rose

A spokesperson for the new owners said: “We are delighted to be working with such an enthusiastic and committed Management Team to both modernise the business and capitalise on the heritage of this iconic Brand.”

The American-inspired restaurant chain continues to operate all sites as usual today.

TGI Fridays cutomers baffled as location abruptly closes for good – they saw note on door & beer being loaded onto truck

TGI Fridays plunged into administration on September 18, putting all 87 locations at risk.

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When a company enters administration, all control is passed to an appointed administrator – who has to be a licensed insolvency practitioner.

Their goal is to leverage the company’s assets and business to repay creditors.

In TGI’s case, all 87 restaurants were put up for sale.

Hostmore said that it was not expecting to “recover any meaningful value” from the sale of sites.

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Since its debut in Birmingham in 1986, TGI Fridays quickly expanded nationwide, winning over diners with its casual American bistro-style experience.

Serving staff were known as Dub Dubs, and taught the art of entertaining their customers with jokes, banter, and other gimmicks like juggling and magic tricks, all performed with impeccable table craft and cheeriness.

A decade ago, the chain was acquired by a private equity firm, which rebranded it by removing all punctuation, resulting in the name being changed from T.G.I Friday’s to TGI Fridays.

In 2021, the company was spun off into Hostmore, a listed entity. The restaurants were briefly rebranded as ‘Fridays,’ but marketing chiefs quickly reverted to the original name after realising that customers still referred to it as ‘TGI’s.’

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Recently, the chain’s fortunes have waned, with Hostmore reporting that UK sales have dropped by more than 10% this year compared to last year.

TGI Fridays’ biggest market is the US, where it operates 128 restaurants, including franchised sites.

It also operates more than 270 restaurants in countries around the world.

RESTAURANTS AT RISK

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Exactly 36 TGI restaurants have not been bought as part of the rescue deal. These are located in

  • Barnsley
  • Birmingham Hagley Road
  • Bracknell
  • Brighton Marina
  • Cabot Circus
  • Cardiff Newport Road
  • Cardiff St David’s
  • Chelmsford
  • Cheltenham
  • Croydon
  • Derby
  • Durham
  • Enfield
  • Fort Kinnaird
  • Gateshead
  • Gloucester Quays
  • Halifax
  • Jersey
  • Leeds Junction 27
  • Leeds Wellington Bridge Street
  • Leicester
  • Lincoln
  • Liverpool Speke
  • Manchester Royal Exchange
  • Newcastle Eldon Square
  • Newport Friars Walk
  • Northampton
  • Prestwich
  • Romford
  • Sale
  • Solihull
  • Trinity Leeds
  • Watford North
  • West Quay

HOSPITALITY WOES

The hospitality sector has struggled to bounce back after the pandemic, facing challenges including soaring energy billsinflation and staff shortages.

In January 2023, Byron Burger fell into administration with owners saying it would result in the loss of over 200 jobs.

The Restaurant Group (TRG), which owned Frankie & Benny’s, Chiquito and Wagamama, shut dozens of sites in the same year.

It then went on to sell its Frankie & Bennys and Chiquito brands to Cafe Rouge owner The Big Table group in September 2023.

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Italian restaurant chain Prezzo also closed dozens of sites last year.

In April 2024, Tasty, the owners of Italian restaurant Wildwood and Dim T, a pan-Asian restaurant, announced plans to exit around 20 loss-making restaurants after a “challenging” start to the year.

In the same month, Whitbread revealed plans to slash its chain of branded restaurants across the UK.

Pub giant Stonegate has also raised fears about its survival as it races to plug its debts.

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Britain’s “rudest restaurant” went bust in September after its parent company, Viral Ventures UK, reportedly racked up more than £400,000 worth of debt.

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TGI Fridays rescue deal saves over 2,000 UK jobs

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TGI Fridays rescue deal saves over 2,000 UK jobs

Nearly 2,400 jobs at TGI Fridays’ UK business have been saved after the American-themed restaurant chain secured a rescue deal.

Breal Capital and Calveton have agreed to buy the chain whose UK owner fell into administration last month.

However, more than 1,000 TGI Fridays UK staff will be made redundant as only 51 of the 87 restaurants are being bought under the deal.

The administrators, Teneo, said the other restaurants have been closed with immediate effect.

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Newport launches £250m third European logistics fund

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Newport launches £250m third European logistics fund

Spec development north of London and a project in Malaga, Spain will be first projects for third fund in Newport’s series.

The post Newport launches £250m third European logistics fund appeared first on Property Week.

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Fade the Chinese market euphoria?

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Ajay Rajadhyaksha is global chair of research at Barclays.

Chinese equity markets are on fire. The major indices have now rallied an astonishing 30-35 per cent in just three weeks. The shift from the doom and gloom this summer couldn’t be starker.

Local brokerages are working overtime as Chinese households rush to open stock trading accounts. Trading systems are jammed. Appaloosa’s David Tepper, one of the most successful investors of all time, went on TV to declare that when it came to Chinese equities, he was willing to break his own risk limits.

Nor is he being particularly discriminating. When Tepper was asked what he was buying, he replied:

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‘Everything . . . everything — ETFs, we do futures . . . everything. Everything. This is incredible stuff for that place, OK, so it’s everything.

After years of doom and gloom, animal spirits are finally back in China’s equity markets. Surely, surely, it’s only a matter of time before animal spirits also lift up China’s economy? Well — colour us sceptical, at least for now.

The stock market rally is understandable. In mid-September, China’s central bank slashed interest rates and reserve requirement ratios for the banking system. More importantly for equities, the People’s Bank of China set up a lending facility to allow firms to buy stocks with borrowed money, and hinted at a standalone “stock stabilisation fund”.

A central bank willing to buy equities is a powerful thing. It’s the one entity in a modern economy that doesn’t issue debt. All a central bank has to say is “let there be money” and lo, there will be money. It doesn’t need to mark holdings to market. And it cannot be margin called. Little wonder that Chinese stocks, as beaten down as they were, took off after such a strong statement of political will from the government.

Line chart of CSI 300 index (in RMB) showing Chinese stonks to the moon

But the stock rally will eventually lose steam unless the underlying economy picks up. And here China still has a problem. The economy has disappointed enormously for several quarters, and nowhere is this more apparent than in the all-important real estate sector.

For decades, getting on the property ladder was the key to wealth creation. You bought one apartment and after a few years, you bought another if you could. Rental yields were low, but that didn’t matter because everyone knew that home prices would keep rising.

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Real estate construction fed a bunch of other industries — buy an apartment, buy an automobile. A new suburb would be built, which would lead to investment in transportation arteries, the electricity grid, and a host of other infrastructure spending.

And the numbers were astronomical. That well-known statistic about how China poured more concrete in two years than the US did across the 20th century? Well, it’s true. More to the point, over the past decade, China built multiples more housing flooring space on average per year than the United States did. Per capita.

All of that came to a crashing halt a couple of years ago. Since then, home prices have fallen, eroding trillions of dollars in household wealth. Tens of millions of housing units lie empty across the country, even though the authorities have repeatedly cut mortgage rates and down payment ratios, including a couple of weeks ago.

Youth unemployment has risen to record highs, to the point where China briefly stopped publishing that statistic. While the West has battled inflation, China has struggled with deflation. Consumers have pulled back on spending and have saved even more feverishly than usual. Credit growth has slowed to a crawl, as has domestic demand. There are worrying signs of wage deflation.

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Exports and the manufacturing sector — the one success story of recent years — face a huge headwind if the US imposes harsh tariffs after the November 5 election. Even the non-US world is pushing back on China’s exports, especially in the auto sector. There is an eventual demographic time-bomb ticking as well but China’s immediate problem is that animal spirits have disappeared from its economy.

The policy prescription seems well-understood. A number of prominent Chinese economists have called for China to do Rmb10tn of new fiscal stimulus to get the economy moving — but of a different sort than the past.

Previous rounds of stimulus involved heavy investment in manufacturing, and left China with massive overcapacity in many industries and a mountain of debt.

The goal this time is to give money to Chinese consumers, encourage them to spend, and jolt the domestic economy into action. It is an approach that Chinese policymakers have historically resisted. That’s why it is encouraging that for the first time, the government is planning cash handouts, rich cities like Shanghai and Ningbo are handing out consumption vouchers, etc etc.

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But for all the excitement of recent days, China has so far announced just Rmb2tn of extra gross issuance of debt. At current exchange rates, that’s less than $300bn. That’s really not much for a $18tn economy.

And it’s minuscule compared to previous rounds of Chinese stimulus, which China has usually done through both fiscal (central and state government spending) and quasi-fiscal channels (banks pressed into “national service” to lend massive amounts to companies, local government vehicles, investment funds, households, etc).

In the 2009-10 and 2015-16 rounds, China’s overall deficit (once quasi-fiscal efforts were factored in) was 15-20 per cent of GDP. That was absolutely massive. The 1-1.5 per cent of GDP so far announced is a drop in the bucket, especially compared to the scale of the problems. That has left China as a system — households, corporates, local and state governments, and the central government — heavily indebted, and understandably reluctant to reopen the credit spigots.

On the other hand, the country has done policy U-turns before. China had perhaps the harshest Covid lockdown policies in place by 2022, while the rest of the world had largely reopened. And then in November 2022, the government did a complete about-turn and opened China up. Perhaps its fiscal approach will change similarly.

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There are already media reports of another $142bn in new capital for the banking system, which would be a positive step if it actually occurs. Investors expect several trillion renminbi more in new stimulus to be announced soon.

And this isn’t about a return to the glory days of commodity supercycles and 8-10 per cent growth rates. The goal of stimulus now should just be to put a floor under growth and prevent it from falling below the 5 per cent target.

But the clock’s a-ticking. Like the football player in Jerry Maguire, markets need China to “show me the money!” Ideally in the next few weeks, with all eyes on the October Politburo meeting.

It’s hard not to be cynical. China’s National Development Commission has announced a press conference on Oct 8 to discuss “a package of incremental policies”, and the word “incremental” doesn’t exactly instil confidence. Even if China does announce Rmn10tn in new spending (a massive lift from what it has done so far), this stimulus would still be far smaller (as a share of GDP) than in past rounds.

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Chinese equities are famously momentum-driven, and even after the latest rally the Shanghai Comp is still a well below the highs of 2015 despite China being a much larger economy than a decade ago. So the latest rally might well continue for a while, even if policy underwhelms.

But expectations have built up a lot in recent days. If the government fails to get the economy moving yet again, that will disappoint a lot of people, and the rally will be remembered as just another brief spell of market euphoria rather than the start of a sustained China rebound.

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The ‘unique’ Greek island where locals holiday – that’s fighting to stay unpopular

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The 'unique' Greek island where locals holiday - that's fighting to stay unpopular

A LITTLE Greek island has rejected a huge tourism expansion – as locals want it to stay underdeveloped.

The island of Skyros is unlikely to be known by most Brits, being a much smaller holiday destination.

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But new proposals recently sought to include new marinas and cruise ship docks, as well as more hotels.

However, the island’s mayor Kyriakos Antonopoulos confirmed that the local council had rejected the major plans.

He said, according to local media: “We’d rather stay ‘undeveloped’ than lose what makes Skyros unique.”

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The largest of the Sporades Islands, just 3,000 people live on the island.

The majority of tourists who visit are Greek, so don’t expect to see many other Brits around.

It also plays a part in two of the famous Greek tales – not only did Theseus (who killed the minotaur) die on Skyros, but it was also where Achilles is said to have departed from to go to Troy.

The capital town of Chora is where most of the cafes and restaurants are, with popular local dishes including pasta with lobster.

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The best souvenir to take home? One of the many ceramics, with the island known in Greece for their pottery.

It is also home to one of the rarest horse breeds in the world, the Skyrian horses.

You won’t find them in the wild, but tourists can visit Mouries Farm to see them.

Little Greek island Symi has hidden beaches and more as new UK flights start this summer

Otherwise the island has two main seaside resorts – Molos and Magazia.

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Molos beach is one of the most popular, with a huge stretch of sand and clear waters for swimming in.

It has a number of beach bars as well as umbrellas and loungers available to rent.

While it gets busy in the summer, some tourists have said they had the beach “practically to themselves” on TripAdvisor even in June.

There is also Agalipa beach with pink rocks and soft sand, although you can only get there by 30 minute hike or boat.

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If you want to find some of the secret sea caves with bright blue waters such as Diatripti or Pentekali cave, you will have to hop on a boat.

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Don’t expect huge resort chains on the island, but instead there are locally-run hotels and B&Bs.

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One of the most popular is the four-star Skiros Palace, right by the beach, or Ammos Hotel, also four stars with just 21 rooms.

The best way to get to Skyros is to fly, with flights from Athens taking around 40 minutes.

Otherwise there are also ferries, which depart from Evia island and take around an hour and a half.

Despite tourists overlooking Evia, it is the second biggest island of Greece – here’s why you should visit.

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We’ve found some other quieter islands in Greece to explore next summer too.

Other lesser-known Greek islands to visit

There are more than 6,000 islands in Greece to visit – here are some that are off the beaten track.

Andros

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A green, lesser-known island in the Cyclades with dense vegetation, high mountains, and deep gorges. It’s a popular destination for sailing holidays. 

Telendos

A small island that’s essentially a mountain rising out of the sea. It’s accessible by a 10-minute boat ride from Kalymnos. Telendos is known for its lack of roads and cars.

Lesbos

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An island associated with the ancient poet Safona and the origin of the term ‘lesbian’. It’s also known for its monuments and picturesque landscapes.

Karpathos has been named one of the most underrated places to visit by Tome Out, raving about the “near-deserted beaches home to monk seals”.

If you really want to do the more popular islands, here is how to do Mykonos and Santorini in one holiday.

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