Business
Fidelity Investments Down? Service Faces Widespread Outages Disrupting Trading and Account Access
NEW YORK — Fidelity Investments experienced significant service disruptions on Friday, with users across the United States reporting difficulties logging into accounts, accessing the mobile app and executing trades as outage tracking sites recorded elevated complaint volumes.
The problems affected core platform functions, including website access, account dashboards and trading capabilities. Many customers encountered login errors, loading failures and temporary unavailability of portfolio information during what is typically a busy trading period.
Downdetector and other monitoring services showed spikes in reports, with login issues, app malfunctions and website problems among the most commonly cited complaints. The outages appeared widespread but not universal, impacting a substantial number of retail and institutional users relying on Fidelity for investment management and brokerage services.
Details of the Disruptions
Users reported being unable to log in, with some seeing error messages related to technical issues or third-party browser plugins. Fidelity acknowledged problems on its site, advising customers to try incognito mode or alternative browsers while the company worked on a resolution. Charting and trading features were among the most affected services, according to multiple reports.
The timing coincided with active market hours, potentially complicating account monitoring and trade execution for investors. Some users noted intermittent access, while others faced complete outages lasting for extended periods.
Fidelity has not yet released a detailed statement on the root cause. Past similar incidents at major brokerages have been attributed to high traffic, technical glitches or infrastructure updates. The company typically resolves such issues promptly and provides post-incident explanations.
Impact on Customers
The disruptions affected both individual retail investors and those managing retirement accounts or institutional portfolios. Many expressed frustration on social media, particularly those needing real-time access during market volatility. Small business owners and financial advisors using Fidelity platforms for client services also reported challenges.
The outage highlights the critical role major brokerages play in everyday investing and the potential consequences of service interruptions. Fidelity, one of the largest U.S. financial services firms, manages trillions in customer assets and serves millions of accounts.
Broader Context for Brokerage Reliability
Major brokerages including Fidelity, Charles Schwab and others have faced occasional outages in recent years, often during periods of high market activity. These events have prompted increased scrutiny of platform resilience and backup systems as more investors shift to digital trading.
Regulatory bodies encourage firms to maintain robust contingency plans, though complete prevention of technical issues remains challenging given the complexity of modern trading infrastructure. Fidelity has historically invested heavily in technology to support its growing customer base and expanding service offerings.
Company Response and Recovery Efforts
Fidelity advised affected users to attempt basic troubleshooting steps while its technical teams addressed the underlying problems. Customers were encouraged to contact support for assistance with urgent needs. In previous outages, the firm has communicated updates through its website, app notifications and social channels.
Full restoration of services was expected as engineers implemented fixes. Users were urged to exercise patience and avoid repeated login attempts that could add strain during recovery.
Investment and Market Implications
While temporary, such outages can create inconvenience and, in extreme cases, missed trading opportunities. Most brokerages maintain phone-based support and alternative access methods during platform disruptions. Long-term, these incidents reinforce the importance of diversified access points and contingency planning for investors.
Fidelity’s platforms support a wide range of services including brokerage accounts, retirement planning, wealth management and institutional offerings. The company’s scale makes reliability particularly important for maintaining customer trust.
Looking Ahead
As services return to normal, Fidelity is likely to conduct a full review to prevent similar issues. Customers can monitor official channels for updates and post-incident reports. The event serves as a reminder for investors to maintain awareness of alternative contact methods and backup platforms.
Friday’s outage at Fidelity Investments disrupted access for many users during active market hours. While the company works toward full restoration, the incident underscores both the convenience and vulnerability of digital financial services in today’s interconnected environment. Investors are encouraged to stay informed through official sources as normal operations resume.
The broader financial industry continues advancing platform reliability, but occasional disruptions remain part of operating large-scale digital systems. Fidelity’s response and recovery will be watched closely by customers and industry observers alike.
Business
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Global markets: Stocks rise as SpaceX makes market debut; oil slides on Gulf peace hopes
Stocks had rallied sharply on Thursday after U.S. President Donald Trump called off attacks on Iran and announced the two countries were close to a deal to end their three-month-old war.
However, details of such a deal were unclear. A senior U.S. official said on Friday that negotiators for the U.S. and Iran are close to the finish line of a deal that could be signed in the coming days. The official told reporters that an agreement would include a commitment by Iran to neither develop nor procure nuclear weapons and would reopen the Strait of Hormuz to normal oil traffic and lift the U.S. blockade.
But Iran’s foreign minister Abbas Araqchi said that nuclear issues will be discussed in later stages and that management of the Strait of Hormuz would not return to the pre-war era.
Still, U.S. Treasury yields rose while stocks finished higher after climbing back up from morning declines.
The SpaceX IPO was a bigger boost for stocks on Friday than the prospect of an Iran deal, said Jake Dollarhide, CEO of Longbow Asset Management in Tulsa, Oklahoma, adding that since mid-March President Donald Trump has repeatedly said that a deal with Iran was close.
“The market’s been stung more times about peace in the past. Yesterday was because Trump called off the attacks. That was a tangible result. Today we’re still waiting for proof of a deal,” he said. “The excitement about the SpaceX IPO is what’s driving the market. A healthy IPO is great for the market.”
Dollarhide said it could be a productive year for IPOs with artificial intelligence companies OpenAI and Anthropic also expected to make their debuts this year.
In their first day of trading, shares in rocket and spacecraft manufacturer SpaceX closed up more than 19% at $161.11, with the market debut pushing the company’s valuation past $2 trillion and making founderElon Musk the world’s first trillionaire.
Chris Zaccarelli, chief investment officer at Northlight Asset Management, said the successful SpaceX IPO was “a barometer for overall risk appetite and the health of the market in general.”
On Wall Street, the Dow Jones Industrial Average rose 353.51 points, or 0.70%, to 51,202.26, the S&P 500 rose 37.16 points, or 0.50%, to 7,431.46 and the Nasdaq Composite rose 79.18 points, or 0.31%, to 25,888.84.
MSCI’s gauge of stocks across the globe rose 12.69 points, or 1.15%, to 1,112.24.
Earlier, the pan-European STOXX 600 index finished up 1.88%. The European Central Bankraised interest rates for the first time in nearly three years on Thursday to nip war-driven inflation in the bud. Final inflation data from several European countries including France and Spain showed inflation accelerated in May, while official data showed Britain’s economy contracted by 0.1% in April – its first monthly drop since August.
OIL MARKETS SLIDE
In energy markets, oil futures added to Thursday’s losses. U.S. crude settled down 3.23%, or $2.83, at $84.88 a barrel after touching its lowest level in almost two months. Brent finished the session at $87.33 per barrel, down 3.37%, or $3.05.
In fixed-income markets, U.S. Treasury yields rose from one-week lows as traders kept an eye on Middle East updates and looked ahead to next week’s Federal Reserve policy meeting, which will be the first under the leadership of Kevin Warsh.
The yield on benchmark U.S. 10-year notes rose 1.6 basis points to 4.481%, from 4.465% late on Thursday, while the 30-year bond yield rose 1.8 basis points to 4.9705%.
The 2-year note yield, which typically moves in step with interest rate expectations for the Federal Reserve, rose 1.7 basis points to 4.087%.
In currencies, the dollar index, which measures the greenback against a basket of currencies including the yen and the euro, rose 0.05% to 99.78, with the euro down 0.08% at $1.1568.
Against the Japanese yen, the dollar strengthened 0.18% to 160.2. Traders are still on high alert for intervention from Japanese authorities as the yen stays close to the 160 level that many see as a line in the sand.
In precious metals, spot gold fell 0.03% to $4,212.66 an ounce while spot silver rose 0.86% to $67.93 an ounce.
Business
Retail investors build big dreams on small slices of SpaceX
From the start, SpaceX and its underwriters had determined to set aside as much as 30% of the shares sold to the public in the IPO for retail investors. That meant that whipping up interest and buying orders from this group was crucial. Getting an allocation to the stock was competitive, and some retail investors just dived into the market to buy.
“I’m very happy with what I managed to get,” said Joseph Gutheinz, who retired from NASA as an investigator to practice law. Gutheinz did not think of trying to submit an IPO allocation request but managed to buy $100,000 of shares at $161 on Friday.
“It’s a great investment,” he said. “Win or lose, I’m happy to be invested at all.”
Retail buying was one of the factors responsible for the pop in the price of SpaceX shares, which surged 19% on their first day of trading, said Art Hogan, investment strategist at B. Riley Wealth in Boston.
“This allocation to retail is far and away the highest I’ve ever seen in my decades on Wall Street,” Hogan said. “It’s the latest, greatest shiny object for retail investors to get into right now.”
The deal became “the largest and most subscribed offering on our platform to date,” said a spokesman for SoFi, one of the retail brokerages involved in the selling group. The spokesman added that all individuals who met SoFi’s criteria received an allocation of the deal. Net buying of SpaceX shares accounted for about 4% of all single-stock retail turnover on Friday, totaling $453 million and running at 3.5 times the pace of runner-up Nvidia.
“Retail investors have shown up for SpaceX in a big way,” said Vanda Research, a firm that tracks the activity of self-directed individual investors and that spent much of Friday monitoring trading in the high-profile IPO. In the first 20 minutes of trading, SpaceX shares had vaulted to second place in the ranks of most actively purchased stocks by retail investors and by mid-afternoon was in first place, dwarfing its rivals, Vanda reported.
ALLOCATIONS FALL SHORT
Allocations, however, for some retail investors fell short of what they sought.
“Requested 250, received nothing,” one of the rare disgruntled would-be investors reported on a Reddit chat devoted to figuring out who had received allocations. “Requested 555, got 10” and “requested 1,000, got 85,” other Reddit posters noted.
SpaceX founder Elon Musk, whom the IPO has made the world’s first trillionaire, pledged in 2024 that if any of his still-private companies went public in the future, he intended to make sure that retail investors, especially holders of his other public company, Tesla, would have priority in accessing the new deal.
“Loyalty deserves loyalty,” he said in a post on X at the time.
Already, some fans of Musk and SpaceX are providing further signs of their commitment and conviction.
Clint Sorenson, chief investment officer of Ascentis Asset Management, told Reuters he offered all of his firm’s clients who had invested in SpaceX via private investment vehicles before the IPO the opportunity to hedge their exposure to the stock now that it is publicly traded. No one took him up on the idea, he said.
“Everyone wants to keep holding and celebrating right now; no one wants to even think of hedging their risk because they believe in the story so much,” Sorenson said.
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I am a long-term, fundamentals-driven investor focused on identifying misunderstood businesses trading below intrinsic value due to temporary market dislocations, cyclical pressures, or investor pessimism. My investment approach combines bottom-up business analysis, capital allocation assessment, and valuation discipline with a strong emphasis on downside protection and asymmetric risk/reward opportunities. I primarily research companies operating in technology, communications infrastructure, software, industrials, and capital-intensive businesses where the market may underestimate long-term cash-flow potential. I am particularly interested in situations where short-term financial pressure obscures durable competitive advantages, recurring revenue streams, or improving unit economics. I possess a Master’s Degree in Economic Cybernetics, Statistics, and Informatics. While I would not define myself strictly as a technical expert in those disciplines, my professional background includes working across multiple roles within IT companies, where consistent incremental progress led me toward increasingly senior leadership positions. This operational and technology exposure significantly shapes how I analyze businesses, management execution, scalability, and capital allocation decisions. My research process focuses heavily on SEC filings, annual reports, earnings calls, proxy statements, competitive positioning, and management incentives. I aim to understand how businesses generate returns on capital over long periods while evaluating risks related to leverage, industry structure, regulation, and capital allocation. Through writing on Seeking Alpha, I hope to share detailed investment research, challenge consensus narratives, refine my own investment process, and engage with other long-term investors who value first principles and second level thinking and disciplined analysis.
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Business
Indian rupee also gains big against the US dollar
The weakest level was hit in the first half of the day, which prompted mild intervention by the Reserve Bank of India (RBI), traders said.
ET Bureau“There was also some intervention seen around 95.50 levels today (Friday). Then positive news came in about a peace deal, which supported the rupee. If Strait of Hormuz reopens, it will be coupled with the inflows from FCNR(B), which will take the rupee to 92-93 levels,” said Ritesh Bhansali, deputy CEO, Mecklai Financial Services.The rupee has weakened 0.29% since the beginning of this financial year, after sliding nearly 11% in 2025-26. Importers are largely staying on the sidelines for now, awaiting further appreciation in the rupee before stepping up hedging activity, traders said.
“Importers can wait for better levels, while exporters can hedge at upticks. 94.80 is a key level again, which will see some resistance as there will be stop-losses around it,” Bhansali said.
Brent crude, the global oil benchmark, plunged to $85.80 per barrel on Friday, hitting the lowest level in three months, after the US President said a peace agreement could be signed as early as this weekend.
The rupee had depreciated 2.2% since the start of the US-Israel war against Iran on February 28 before the Reserve Bank of India announced measures to attract capital inflow.
The sharp decline in crude oil prices, along with the measures from the Reserve Bank of India and the government announced last week, helped strengthen the rupee, traders said.
The RBI announced a series of measures aimed at attracting dollar inflows, which have helped stabilise the currency after it hit an all-time low of 96.96 per dollar in late May. “The gains seen today were all a play of Brent prices falling. If there are no further escalations, and if indeed the signing of the peace deal is close, then we can see further appreciation towards 92 per dollar,” said Sajal Gupta, head of forex and commodities at Nuvama.
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