Mullvad, a virtual private network (VPN) named after the Swedish word for “mole,” is often recognized as one of the best VPNs for privacy. I put it on my best VPN list for exactly that reason. I’ve got huge respect for the extra lengths Mullvad goes to in order to ensure its user’s privacy.
To give you a preview, Mullvad is one of the few VPNs — other than my normal privacy recommendation, Proton VPN — that lets users pay entirely in cash. But even Proton VPN asks for an email address to make an account and uses a few marketing cookies on its own website. Mullvad represents every account as a randomly generated 16-digit code and uses no marketing cookies whatsoever.
That’s just one example of how Mullvad goes beyond the call of duty to keep users private. But while privacy is the most important aspect of a VPN alongside security, it’s not the only thing that matters. For this review, I set out to investigate whether Mullvad pairs its rights-protecting bonafides with versatile, convenient and enjoyable VPN apps. Using our rigorous VPN testing procedure, I’ll rate Mullvad in 11 areas. You can find a summary of my results in the table below, skip to the sections that matter most to you or just read my final advice in the conclusion.
Editor’s note (2/11/26): We’ve overhauled our VPN coverage to provide more detailed, actionable buying advice. Going forward, we’ll continue to update both our best VPN list and individual reviews (like this one) as circumstances change. Most recently, we added official scores to all of our VPN reviews.Check out how we test VPNs to learn more about the new standards we’re using.
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Mullvad
A VPN with average speeds and features but a great pricing scheme and no compromises on anonymity.
Pros
Can sign up without any personal information and pay in cash
Saves no data whatsoever on users, even on its own website
Excellent apps on all OSes
Cons
WireGuard is the only protocol
Disappointing browser extension
No live chat support
Findings at a glance
Category
Notes
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Installation and UI
All apps share roughly the same user interface
Apps are responsive and easy to navigate, with no design choices that would threaten beginners
Lack of “fastest server” button is an issue
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Browser extension is only available on Firefox and still in beta
Speed
Reasonably good average latency
Reduces download speeds by 26 percent and upload speeds by 17 percent
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Speed declines are consistent and chartable
All speed metrics are quite good on nearby servers
Security
Only uses WireGuard protocol
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No IP address leaks, even when switching servers
Packet test showed successful encryption
Pricing
Always costs 5 Euro per month, though prices outside Europe depend on exchange rates
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No auto-renewal — membership lasts until money runs out
Can pay using cash or by purchasing scratch-off vouchers on Amazon
14 day money-back guarantee, except on cash payments
Bundles
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Only app besides the VPN is the free Mullvad Browser, which removes the tracking habits of typical web browsers
Allows several smaller VPNs to use its servers in their networks
Privacypolicy
No vague lines or loopholes in privacy policy
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Only saves account numbers and expiration dates for each user
Uses an extremely limited range of cookies with no marketing trackers
Has undergone a total of 17 audits of different aspects of its service
Swedish police demanded customer information in 2023; Mullvad couldn’t comply because the data wasn’t logged
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Virtual location change
Unblocked Netflix 13 out of 15 times
When it failed, virtual location was still changed
Server network
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90 locations in 50 countries, majority in North America and Europe
No virtual servers whatsoever
Features
DAITA conceals traffic patterns that might let an AI identify what sites you visit
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Uses quantum-resistant encryption on WireGuard
Can choose your own multihop entry and exit points
Several options for getting around nation-level firewalls
Can block ads, trackers, malware and other unwanted content using predetermined DNS block lists
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Supports IPv6 traffic
Kill switch and stronger lockdown mode
Split tunneling by app
Customer support
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Help center includes useful filters to find the topic
Well-written articles with good internal linking
No live chat support, but staff answers emails quickly
Can view app logs at any time
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Background check
Founded in 2009 in Sweden; still owned and operated by initial founders
User account numbers were exposed in a 2023 incident, but Mullvad quickly closed the leak
Installing, configuring and using Mullvad
Let’s start by examining how Mullvad feels as a piece of software. In this section, I’ll be testing its desktop apps for Windows and Mac, its mobile apps for Android and iOS and its browser extension for Firefox. To start with the installation process, Mullvad downloads and installs in a snap on mobile. On desktop, installation requires a few more steps than is typical, but the app guides you quickly through everything.
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Across the board, my only serious complaint is that there’s no option for automatically choosing the fastest server. You can usually assume that the nearest one to you will be the fastest, but there’s always the chance of an unusual server overload. It’s a bizarre oversight for an app that otherwise goes out of its way to be usable.
Windows
Mullvad’s Windows app has a slim UI that uses space efficiently without being too cramped. It doesn’t give you a lot of information, such as live speed tests or data in transit, but I’ve mostly found that to be needless filler on VPN apps.
Mullvad on Windows. (Sam Chapman for Engadget)
Speaking of needless filler, the map may be a little bigger than it needs to be, but maps on VPN clients aren’t just about teaching you geography — they do a lot to make the apps more welcoming to casual users who might not otherwise fire up security software. In fact, Mullvad’s UI is admirably beginner-friendly, befitting its focus on privacy for everybody rather than just the tech-savvy.
All the settings are accessed by clicking the gear in the top-right. Here, you can turn on DAITA (Mullvad’s defense against AI traffic scanning), activate multihop and control Mullvad’s other features. There are also some quality-of-life features for the UI itself, such as whether it remains pinned to the taskbar or operates as a standalone window. Some options, especially under the VPN settings tab, are a bit technical, but don’t need to be touched for a good experience.
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Mac
Mullvad’s macOS app is quite similar to its Windows app, both in terms of the interface and the features offered. The big difference used to be that macOS lacked split tunneling, but that’s been added in a recent update. The only serious distinction now is that the Mac client can’t be unpinned from the taskbar, which is just a little bothersome.
Mullvad on Mac. (Sam Chapman for Engadget)
Other than that, you’ll find every setting you need under the gear, just like on Windows. Similarly, connections to VPN servers happen quickly, and selecting locations from the menu is very straightforward. While connected on either app, you can click the circular arrow by your location to swap to another server in the same location — highly convenient if you’re trying to unblock Netflix.
Android
Mullvad’s Android app has the same nearly-perfect design approach as all its other apps. The main page has nothing on it but the connect/disconnect button, the choice of server locations, a map and the buttons for your account information and preferences. Those preferences are a manageable set of options that are almost all managed with simple on-off switches. It’s all highly responsive and annoyance-free.
Mullvad on Android. (Sam Chapman for Engadget)
iOS
Mullvad’s iOS app looks very similar to its apps on every other platform. The front page is kept simple, with large controls in the foreground and a map taking up most of the space. Everything else is located in the menu accessed through the gear icon at top right. Neither mobile app has the options for toggling the UI itself that the desktop apps have, but it’s mostly free of quality-of-life problems to start with.
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Mullvad on iPhone. (Sam Chapman for Engadget)
Browser extensions
Mullvad’s browser extension is only compatible with Firefox. You can’t actually connect to the VPN through this extension. Its main functions are to tell you whether you’re connected to a Mullvad server and to connect to a SOCKS5 proxy in a Mullvad location. If you do this while connected to Mullvad through the desktop app, you’ll get a second layer of protection, similar to the multi-hop feature.
The Firefox extension is a rare misfire for Mullvad — perhaps fair, since it’s still in beta. Its only real feature is something that the desktop app already does perfectly well, and it looks like a software malfunction to boot. However, given Mullvad’s track record, I’m confident they’ll figure out what to do with it in time.
Mullvad speed test
A VPN almost always slows browsing speeds and increases latencies. It’s unavoidable, given the extra steps a VPN protocol adds to the process of getting online. The trick is to find VPNs that keep the slowdown to a minimum, using a combination of regular maintenance, good planning and smart load balancing.
For this test, I used speedtest.net to check how six of Mullvad’s server locations influenced three key speed metrics. Ping measures latency, the time in milliseconds (ms) that one data packet needs to travel between a client device and an ISP. Download speed measures the amount of data in Megabits that a web browser can download in one second. Upload speed tracks how much data can be uploaded in a second. We’re looking for low latencies and high download and upload speeds.
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Server location
Ping (ms)
Increase factor
Download speed (Mbps)
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Percentage drop
Upload speed (Mbps)
Percentage drop
Portland, USA (unprotected)
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15
—
58.96
—
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5.85
—
Seattle, USA (fastest location)
23
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1.5x
55.07
6.6
5.51
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5.8
Montreal, Canada
165
11.0x
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44.28
24.9
4.62
21.0
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Fortaleza, Brazil
307
20.5x
40.96
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30.5
4.65
20.5
Prague, Czechia
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368
24.5x
43.17
26.8
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5.47
6.5
Lagos, Nigeria
528
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35.2x
37.41
36.6
4.61
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21.2
Bangkok, Thailand
473
31.5x
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39.76
32.6
4.13
29.4
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Average
311
20.7x
43.44
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26.3
4.83
17.4
I’ll start with the bad news: the tests didn’t exactly make Mullvad look like a speed demon. Its speeds have gone up and down in the years I’ve been using it, and right now they appear to be on the downswing. If you use locations all around Mullvad’s server network, you can expect your download speeds to decrease by about 26 percent and your upload speeds to decline by 17 percent.
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However, it’s important to put those numbers in perspective. First, Mullvad’s numbers aren’t markedly worse than the ones I got when testing CyberGhost. Its speeds are average, but by definition, most things are average. Its average worldwide latency is actually better than Surfshark, the current champion of download and upload speeds.
Speed-testing a Mullvad server in Los Angeles. (Sam Chapman for Engadget)
It’s also nice that Mullvad’s speed drops follow a predictable curve. Lots of VPNs have unexpectedly sharp declines in certain locations, frequently in Africa. By contrast, Mullvad’s speed decreases pretty much as a direct function of how far from the server you are. This not only makes speed drops easier to plan around, but also means you can expect very good speeds on nearby servers.
This property of being fastest on servers near the user is another sign of Mullvad’s focus on its core privacy mission. If anonymity is your main reason for using a VPN, it doesn’t matter what your IP address is, so long as it’s not your real one. Using a nearby Mullvad server should guarantee you an internet connection that’s both fast and private.
Mullvad security test
To be secure, a VPN has to check two critical boxes. It must provide you with a secondary IP address without leaking your real one, and it must encrypt your communications with its servers so your activity can’t be traced. In the sections below, I’ll see whether Mullvad meets those requirements.
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VPN protocols
VPNs use protocols to mediate between end devices, ISPs and their own servers. The first step is to ensure that the service you’re considering uses protocols that have expert confidence. Mullvad has kindly made this step easy for me by using only WireGuard on all its apps, with no OpenVPN, IKEv2 or in-house unique protocols.
There’s no question that WireGuard is a solid protocol. It uses the ChaCha20 stream cipher for symmetric encryption and Poly1305 for authentication, both uncrackable with current technology. Mullvad has even added its own fix for WireGuard’s one flaw, its need to save static IP addresses — the Mullvad implementation is set up to delete the IP address if it goes 10 minutes without being used.
Even so, it’s unfortunate to lose the ability to change protocols, which is one of the most common steps for troubleshooting a VPN connection. I understand Mullvad’s reasoning for cutting out OpenVPN (it claims the cryptography isn’t strong enough) but don’t agree. It’s one of this provider’s few unforced errors.
Leak test
There’s a straightforward test to determine if your VPN is leaking. Load up any website that shows your IP address — I personally use ipleak.net — and see what IP and location it reveals without your VPN active. Then activate the VPN and refresh the page. If you see your real IP address anywhere, your VPN is leaking.
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Testing Mullvad for IP leaks. (Sam Chapman for Engadget)
I ran that test on five Mullvad servers. Each time, the website showed me the IP address of the VPN server, concealing my real one. To keep things simple, I ran the initial tests with IPv6 blocked via the Mullvad client. When I turned it on and tried again, the IPv6 traffic didn’t leak any more than the IPv4 did. I also saw no signs of WebRTC leaks. Unless you set up a custom DNS server, Mullvad also uses its own DNS, which remains entirely within the VPN tunnel.
I had one more leak test to try. Frequently, VPNs are leak-proof when maintaining a connection to one server but drop encryption when switching between servers. That problem is why I ultimately couldn’t recommend Norton VPN. Luckily for me, Mullvad has a button that lets you shuffle to another server in the same location, so I used that to see if it stayed leak-proof.
Mullvad doesn’t leak your IP even while changing servers. (Sam Chapman for Engadget)
As you can see in the screenshot, Mullvad jumped seamlessly from one server to another without showing my real location in-between. On a practical level, that’s enough for me to declare Mullvad leak-proof.
Encryption test
For one final experiment, I used the WireShark packet sniffer to see whether the data Mullvad sent from my computer to my ISP was encrypted. After capturing a few packets, I was gratified to see that they were totally unreadable to interlopers. Most established VPNs pass this test, but it’s still important for due diligence.
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How much does Mullvad cost?
Mullvad’s pricing structure is one of the most unusual things about it. This is normally the section where I untangle 47 different Pro+ and Business- accounts that are all sold at three different durations. Mullvad couldn’t be further from that. It costs 5 Euro a month — that’s it. Each 5-Euro subscription can be used on five devices at once.
It manages payments through a system inspired by parking meters. When you sign up for Mullvad, you’ll buy as much time as you want. That time will count down until it expires, unless you top it up with more 5-Euro payments. If you run out of money, Mullvad won’t charge you a new subscription fee because you didn’t tell it not to. It’ll just stop working until you pay again. Every payment also comes with a 14-day money-back guarantee, except for payments made in cash.
The Mullvad account dashboard. (Sam Chapman for Engadget)
The only real complexity in the process is that Mullvad always figures out its prices in Euro, so outside the EU, the cost per month is affected by exchange rates. If you happen to live in a country where the government’s economic policy shuttles between capricious and arbitrary, you might want to grab a few months in advance.
The other most interesting thing about Mullvad’s pricing is the options you can use to pay. For maximum privacy, you can pay with cash using the payment token you’ll find on your account page. Note that this is not the same as your account number. To find it, log into your dashboard on Mullvad.net, click Add time to your account in the left-hand bar, then click the button labeled Cash and scroll down. Make your cash payment by writing the token on an envelope and mailing it to Sweden (full instructions here).
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Unredacted, in case any hackers out there want to buy me some more time. (Sam Chapman for Engadget)
You can also get untraceable Mullvad vouchers by paying cash at participating retail locations. Most of them are in Europe, but you can order them from Amazon. While your payment to Amazon won’t be private, the voucher can’t be linked directly to your VPN account, since the actual number is hidden behind a scratch-off panel. It’s actually pretty ingenious.
Of course, you can also pay using any of the normal methods, including credit cards, cryptocurrency and bank wires (though not PayPal). But the more private methods are always there for people who need them.
Mullvad side apps and bundles
Mullvad is that rare VPN that’s still content to be a VPN and not an all-inclusive security suite. No shade to NordVPN or Surfshark, whose extra features are generally quite good, but it’s nice to see at least one of the top providers staying focused.
Although Mullvad doesn’t have any partners that sell their products alongside its VPN, it does have several partnerships with other VPNs who use its network as the basis for their own products. MalwareBytes Privacy VPN, Mozilla VPN, Tailscale and Obscura can all be considered Mullvad side apps if you squint.
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Mullvad Browser
Mullvad’s only product other than the VPN is Mullvad Browser, which is free to download and works on Windows, macOS and Linux. Mullvad Browser works in the background, blocking common methods of browser fingerprinting that can be used to deduce your identity even when you have a VPN running.
For example, it automatically reports your time zone as UTC, disguises personal preferences like font and window size, scrambles information sent by APIs and conceals your browser version and computer operating system. It’s also in private mode by default, which doesn’t hide what your ISP sees but is useful for concealing your activity from other people that might use your computer.
Close-reading Mullvad’s privacy policy
Since privacy is Mullvad’s main selling point, this section is even more important than usual. Loopholes in the privacy policy of the privacy VPN would be deeply ironic. Fortunately, Mullvad’s privacy policy backs up its high-flying rhetoric. It’s a short, pointed and readable document with no problems I could discern. Mullvad has no parent company or subsidiary it might use as a loophole, and no clauses in its policy are left open to interpretation. It’s a masterpiece of the privacy-policy genre.
The document is actually three policies: a privacy policy, a no-logging policy and a cookie policy. The privacy policy lists all the times Mullvad might collect data about a user. That’s exactly two situations — using financial information to process payments (which will be entirely anonymous if you use cash or a voucher) and using your email address to track support tickets you open. That’s it.
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The no-logging policy is a bit longer, but mostly because it’s explaining exactly how Mullvad manages to run a VPN service with so little information on individual users. For each account, it stores a number and an expiration date, plus public keys and tunnel addresses if you’re using WireGuard (deleted at most 10 minutes after your session ends). Everything else is completely anonymized. Mullvad even claims that its 500,000 or so user accounts could have been created by the same user 500,000 times, which I suppose is one way to spend 2.5 million Euro.
The cookie policy is the shortest because Mullvad uses exactly five cookies. One saves your login status in your browser, one saves your language preferences, one protects its site from being used in a specific kind of forgery hack and the other two are for handling Stripe payments.
Independent privacy audits
Mullvad corroborates its privacy policy with regular audits of various aspects of its service. Currently, there are 17 audits listed on its website, including four infrastructure audits by Cure53. All of its apps have been separately audited and found to be solid. It has been a couple of years since the last full infrastructure audit in 2024, but given how many other targeted reviews Mullvad has gone through since then, it’s hard to be too upset about the pause.
In 2023, Mullvad achieved the holy grail of VPN privacy: being ordered by subpoena to turn over customer information and not being able to comply because that information didn’t exist. Nothing compares to a VPN’s privacy being tested in the wild like this.
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Can Mullvad change your virtual location?
Sometimes, a VPN appears to be working, but still reveals your real location to websites. Netflix is a useful proxy for this. To unblock a streaming site like Netflix, a VPN needs to change your virtual location while not appearing to do so — if Netflix sees any hint of VPN traffic, you’ll get blocked with the hated proxy error. I used five different locations to check whether Mullvad is up to the streaming task.
Server location
Unblocked Netflix?
Changed content?
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Vancouver, Canada
3/3
3/3
Gothenberg, Sweden
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2/3
2/3
Istanbul, Turkey
3/3
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3/3
Johannesburg, South Africa
3/3
3/3
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Singapore, Singapore
2/3
2/3
Mullvad did well for streaming, but it didn’t manage a perfect score like its fellow anti-establishment VPN Windscribe did. Two of the 15 servers I tested failed to unblock Netflix, one in Singapore and one in Mullvad’s hometown of Gothenburg. I also had trouble logging into Netflix while connected to a Vancouver server, though that server did unblock the site consistently once I got inside.
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Mullvad’s servers all tricked Netflix into believing my new location. (Sam Chapman for Engadget)
In Mullvad’s defense, no location failed more than once. It’s completely possible to get good streaming performance out of this VPN; you just have to be willing to click the server refresh button a few times. Privacy is still the main use case for Mullvad, but it’s fine for streaming too.
Investigating Mullvad’s server network
Mullvad has 90 server locations in 50 countries and territories. Unusually for a VPN, users can choose between all 590 of its total servers, including several in each location. There’s even a list on its website that shows you the status of every server.
Mullvad does not use virtual server locations, so every server is physically located in the place where it claims to be. Here’s how they’re distributed.
Region
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Countries with servers
Total server locations
North America
3
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25
South America
5
6
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Europe
29
41
Africa
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2
2
Middle East
2
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2
Asia
7
8
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Oceania
2
6
Total
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50
90
Over half the countries with servers are in Europe and over two-thirds of the cities with servers are in either Europe or North America. That lopsided network is a limitation of Mullvad’s refusal to use virtual server locations, since its real servers have to be concentrated in nations developed enough to host data centers. With an all-real network, it’s easier to tell which servers will give you the fastest performance, but you can’t simulate as much of the world as you can with larger services like ExpressVPN.
The good news is that there’s at least two real server locations on every continent. Mullvad has a surprisingly robust presence in South America and two bare-metal servers in Africa, which is more than some other VPNs have. In the end, though, the best application of Mullvad is to protect the online privacy of users in North America, Europe and eastern Asia.
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Extra features of Mullvad
Most of Mullvad’s features are augmentations to the VPN itself, rather than side options that do other things. Some of them are bread-and-butter, like the kill switch and split tunneling, but a few you won’t find anywhere else. Note beforehand that Mullvad does not support port forwarding, so if you depend on that for your torrenting, try another VPN.
DAITA AI defenses
Mullvad’s most novel feature is a recent one. DAITA, which stands for Defense against AI-guided Traffic Analysis, can be toggled on and off in the Mullvad app. According to Mullvad, certain patterns in how browsers communicate with websites can be analyzed by AI to reveal the truth behind encrypted internet history. DAITA hides those packets by filling communications with background noise so the AI won’t know what’s real.
Mullvad’s anti-AI settings. (Sam Chapman for Engadget)
DAITA is a laudably forward-looking feature, but as Mullvad itself admits, it will make your browsing speeds slower and drain your battery. I recommend only using it for activities you really want to hide.
Quantum resistance
Mullvad’s desktop apps establish quantum-proof WireGuard tunnels by default. Quantum computing isn’t yet a threat to WireGuard, but it may become dangerous in the future, so Mullvad is getting ahead of the problem (along with a few other services like NordVPN). When quantum resistance is active, Mullvad encapsulates its keys using the current standard mechanism, ML-KEM.
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Anti-censorship
If you find yourself in a country where government censorship makes it hard to access the internet, Mullvad has options that might help. These anti-censorship features can be used to get around firewalls that block visible VPN traffic. You have several options, including changing your WireGuard port, randomizing your port number, disguising your VPN traffic as an ordinary HTTPS connection or using an obfuscated Shadowsocks proxy.
Mullvad’s anti-censorship involves more features than most VPNs have in this area. This makes it a bit less user-friendly, but a lot more likely to work. If you’re new to getting around censorship, Mullvad’s help center has a helpful page about using its anti-censor settings.
Multihop
Many VPNs offer a double-hop connection that routes your traffic through two servers instead of one, adding a redundant layer of encryption in case one server malfunctions. Mullvad pulls ahead of the competition (except Surfshark, which also does this) by allowing you to choose your entry and exit servers. When you activate the multihop option and open the server list, you’ll be prompted to pick two locations instead of one.
Mullvad’s server list with multihop enabled. (Sam Chapman for Engadget)
This means you can select an entry server that’s close to you and an exit server in any country whose location you want to spoof, letting you fine-tune your own performance. It’s way nicer than being railroaded into certain paths.
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DNS content blockers
Mullvad includes six blocklists that can keep you or your family members from looking at unwanted content: ads, trackers, malware, gambling, adult content and social media. These lists can’t be customized like Windscribe’s R.O.B.E.R.T. blocks can, so you’re limited to just turning them on and off.
IPv6 support
The internet is gradually transitioning from the old IPv4 standard over to IPv6, which will allow many more addresses to be shared out. Mullvad is one of a few VPNs looking ahead to the IPv6 era. You can leave it to block all IPv6 traffic, but if you do need IPv6 for any reason, you can enable it while still being connected to a Mullvad server.
Kill switch and lockdown mode
Mullvad comes with two features that protect against unexpectedly losing your VPN defenses. The first is a kill switch, a common VPN option that cuts off internet access if the VPN tunnel ever fails. This simple measure helps guard against accidental leaks.
Lockdown mode is the stronger option. While it’s active, you will be unable to get on the internet unless you connect to a Mullvad server first. This will remain true if you turn the connection off yourself and even if you quit the app.
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Split tunneling
Split tunneling is available on Mullvad’s apps for every system except iOS. It lets you send some apps outside the VPN tunnel so they get online with your normal IP address. It’s helpful if you have some apps that don’t work with the VPN active — this is common with online banking, as an example. Another common application is to protect a torrenting client in the background while using your browser unprotected for better speeds.
Mullvad customer support options
Mullvad makes two forms of support available in the app. You can report a problem by going to Settings -> Support -> Report a problem, typing your question (requested to be in either English or Swedish, though they’d probably be able to read a question run through Google Translate) and optionally providing your email. You can also view the app’s logs at any time, which can be useful to help a technician diagnose your problem.
If you’d rather search for a solution at your own pace, you can go to that same page and click FAQs and Guides instead. This opens the help center in a browser.
Mullvad’s help center, including the dropdown filter menus. (Sam Chapman for Engadget)
I love Mullvad’s approach to laying out its FAQs. Instead of crowding topics into five or six categories and making you guess whether your problem falls under setup, usage or troubleshooting, Mullvad gives you a set of dropdown filters to narrow down the articles which might relate to your problem.
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By the time you’ve named which device, OS and protocol you’re dealing with, you won’t have many articles left to sift through. There is an annoying tendency for certain sets of filters to reduce the number of surfaced links to zero, but for those cases, there’s a search bar that also works well.
The articles themselves are good enough that I referred to them several times while writing this review. Some of them are a bit overlong, but they’re diligent about including both internal and external links to get you where you’re going fast.
Live support experience
This is normally where I cover how it feels to get live chat support from the VPN I’m reviewing. However, Mullvad doesn’t have live chat support. That’s unfortunate, although it’s still better than Windscribe’s approach of forcing you to banter with a sarcastic robot. Instead, I sent a question via email to Mullvad’s support team, and got a response within 24 hours.
Mullvad background check
Mullvad was founded in 2009 in Sweden. It’s still owned and operated by its original founders. According to a detailed timeline on its website, its 16-year history has been as uneventful as any user could ask for, with not much changing except updates to stay on the technological leading edge. The only controversy mentioned in Mullvad’s own materials is the 2023 police raid of its headquarters, which (as I covered in the privacy section) only makes them look better.
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So as not to take Mullvad at its word, I scoured the last 16 years of news items and user reports to search for any other blemishes on its record. Based on that research, I found no reason to doubt Mullvad’s honesty about its location, owners or team.
I found just one leak that wasn’t noted on Mullvad’s own site. In 2023, a security research group called ZATAZ alleged that it found anonymized information on Mullvad users saved on an Internet Archive page, including account numbers (linked article is in French). According to ZATAZ, Mullvad contacted the Archive and got the page deleted.
To my mind, the only mistake Mullvad made in response to the ZATAZ allegations was not making a public statement about the incident. I can see why they didn’t think it was a big deal, since even logging into someone else’s Mullvad account wouldn’t show you their browsing history, but it’s always better to communicate about these things.
Final verdict
Mullvad is a VPN that knows what it wants to be and achieves that goal with flying colors. It’s not trying to be an everything app — it does privacy and does it well. That’s not to say it has nothing going on outside the VPN itself, as its DNS blockers, AI defenses and split tunneling all work smoothly. But if you want a VPN that’s not ashamed to be a VPN, Mullvad is the right choice.
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Of course, it has its own compromises. It’s solidly in the middle of the speed pack and occasionally trips up when unblocking streaming sites. The lack of any protocols other than WireGuard grates on me a bit, since it reduces the user’s options for troubleshooting. With all that said, those are minor hiccups on a VPN that does such a thorough job keeping you anonymous online.
There’s a great debate these days about what the current crop of AI chatbots should and shouldn’t do for you. We aren’t wise enough to know the answer, but we were interested in hearing what is, apparently, Microsoft’s take on it. Looking at their terms of service for Copilot, we read in the original bold:
Copilot is for entertainment purposes only. It can make mistakes, and it may not work as intended. Don’t rely on Copilot for important advice. Use Copilot at your own risk.
While that’s good advice, we are pretty sure we’ve seen people use LLMs, including Copilot, for decidedly non-entertaining tasks. But, at least for now, if you are using Copilot for non-entertainment purposes, you are violating the terms of service.
Legal
While we know how it is when lawyers get involved in anything, we can’t help but think this is simply a hedge so that when Copilot gives you the wrong directions or a recipe for cake that uses bleach, they can say, “We told you not to use this for anything.”
It reminds us of the Prohibition-era product called a grape block. It featured a stern warning on the label that said: “Warning. Do not place product in one quart of water in a cool, dark place for more than two weeks, or else an illegal alcoholic beverage will result.” That doesn’t fool anyone.
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We get it. They are just covering their… bases. When you do something stupid based on output from Copilot, they can say, “Oh, yeah, that was just for entertainment.” But they know what you are doing, and they even encourage it. Heck, they’re doing it themselves. Would it stand up in court? We don’t know.
Others
Now it is true that probably everyone will give you a similar warning. OpenAI, for example, has this to say:
Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
Our Services may provide incomplete, incorrect, or offensive Output that does not represent OpenAI’s views. If Output references any third party products or services, it doesn’t mean the third party endorses or is affiliated with OpenAI.
Notice that it doesn’t pretend you are only using it for a chuckle. Anthropic has even more wording, but still stops short of pretending to be a party game. Copilot, on the other hand, is for fun.
Your Turn
How about you? Do you use any of the LLMs for anything other than “entertainment?” If you do, how do you validate the responses you get?
When things do go wrong, who should be liable? There have been court cases where LLM companies have been sued for everything, ranging from users committing suicide to defaming people. Are the companies behind these tools responsible? Should they be?
Anthropic is using copyright takedown notices to try to contain an accidental leak of the underlying instructions for its Claude Code AI agent. According to the Wall Street Journal, “Anthropic representatives had used a copyright takedown request to force the removal of more than 8,000 copies and adaptations of the raw Claude Code instructions … that developers had shared on programming platform GitHub.” From the report: Programmers combing through the source code so far have marveled on social media at some of Anthropic’s tricks for getting its Claude AI models to operate as Claude Code. One feature asks the models to go back periodically through tasks and consolidate their memories — a process it calls dreaming. Another appears to instruct Claude Code in some cases to go “undercover” and not reveal that it is an AI when publishing code to platforms like GitHub. Others found tags in the code that appeared pointed at future product releases. The code even included a Tamagotchi-style pet called “Buddy” that users could interact with.
After Anthropic requested that GitHub remove copies of its proprietary code, another programmer used other AI tools to rewrite the Claude Code functionality in other programming languages. Writing on GitHub, the programmer said the effort was aimed at keeping the information available without risking a takedown. That new version has itself become popular on the programming platform.
Right wing broadcasters are having a very good time under Brendan Carr, who has looked to destroy all remaining media consolidation limits to let them merge. Such companies, like Sinclair, Nexstar, and Tegna, don’t do journalism so much as they do soggy, right wing propaganda and infotainment, usually with endless fear mongering about drugs, homelessness, and crime rates.
They’re just one part of the right wing’s effort to remake the entirety of media into a massive safe space for dim autocrats.
Carr’s latest effort: he rubber stamped Nexstar Media Group’s $6.2 billion purchase of Tegna behind closed doors. Carr let the merged companies ignore our remaining media consolidation limits, which prevent one company from being the primary broadcast news voice for more than 39 percent of households (the new combined company reaches 54.5 percent).
Nexstar (a very Republican friendly company that also owns The Hill), not that long ago fired a journalist whose reporting angered Trump. Combined with Tegna, the two companies will own 221 Big Four broadcast stations, or more than half of the U.S. stations affiliated with FOX, NBC, ABC, or CBS.
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Carr’s been on a campaign to ensure these right-wing loyal companies have more power in their dealings with their national counterparts (remember how they helped Carr censor Jimmy Kimmel?). The efforts come as local Americans increasingly live in “local news deserts” where quality local journalism simply no longer exists.
Anna Gomez, the lone Democrat left at the FCC (Republicans refuse to fill the other seat), didn’t have nice things to say about Carr’s decision to ignore the public interest protections without a transparent, public vote (indicating Carr very clearly knew this would be very unpopular):
As always, Carr’s order approving the merger leverages all manner of pseudo-legalistic sounding bullshit to justify ignoring Congress and the law. And he parrots a bunch of completely empty promises by Nexstar that they’ll ramp up the production of more “local news”:
“We note that Nexstar has made significant commitments in the agency’s record as well, further ensuring that this transaction promotes the public interest. To further serve its local communities, Nexstar commits to expanding its investment in local news and programming, including increasing the amount of local news it provides in acquired markets.”
Except again, by “news” we mean right wing propaganda. And Brendan Carr never meaningfully holds corporate power accountable for anything, unless it involves a comedian making fun of the president or companies not being suitably racist enough for the president’s liking.
Eight states have already filed a lawsuit challenging the legality of the decision. The lawsuits understandably focus heavily on the competition impacts, and the likely higher cable TV prices that will result for most of you:
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“By consolidating with a major competitor, Nexstar would likely acquire the power to charge MVPDs higher retransmission consent fees for Big 4 station content. In turn, those MVPDs would likely pass on the increased retransmission consent fees, in large measure, to their subscribers in the form of substantially higher cable and satellite bills.”
California regulators attempted to slow the process down by proposing a standard timing agreement with Nexstar, where the company would suspend its acquisition of Tegna until the state completed its investigation.
But something of particular note: on pages 16-17 of the states’ amended complaint, it becomes clear that Nexstar completely ignored the State AGs for 8 days, then ignored their lawsuit for another 18 hours, and then told the state AGs “The relief sought in your Complaint is no longer available.”
In other words, what passes for some of the only real antitrust enforcement we have (a scattered coalition of states) have to fight both consolidated corporate power and the authoritarian, corrupt government simultaneously to make any inroads in the public interest.
“This is completely unprecedented,” Free Press (the consumer group, not the Bari Weiss troll farm) Research Director S. Derek Turner told me via email. “Nexstar and the Trump DOJ and FCC seem to have acted in concert to deprive the citizens of of these 8 states their rights to have our AG enforce the antitrust laws on our behalf.”
If Carr succeeds here, I suspect it won’t be long before you see Sinclair and this new combined company merge. Carr is also fielding requests by the big four national broadcasters to eliminate restrictions preventing them from merging as well (one of many reasons they’ve been so feckless). After that, you’ll likely see more consolidation across telecom, tech, and media.
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It is, just in case we’ve forgotten, the complete opposite of the “antitrust reform populism” Trump, and a long line of useful idiots, promised last election season.
While this is certainly an act of some desperation (less than 20% of all U.S. TV viewing is now broadcast), claiming this doesn’t matter because this is “just local broadcasting” and the “future is the internet” (something I see often) is a violent misread of the dire stakes of the situation. This aggressive, Trump-loyal consolidation hasn’t, and isn’t, just being confined to broadcast television (see: Twitter, TikTok).
This is, to be clear, a coordinated and illegal authoritarian/corporatist effort to ignore the public interest and the law to expand right wing propaganda’s power over an already clearly befuddled and broadly misinformed electorate. Right wingers will continue to engage in this quest to dominate the entirety of U.S. media (following in the steps of Victor Orban in Hungary) until they run into something other than the political and policy equivalent of soft pudding.
Isaiah Taylor was sixteen when he decided the nuclear industry had a size problem. Not that reactors were too dangerous or too expensive, though they are both, but that they were simply too big. The multi-gigawatt monuments to Cold War-era engineering that still dot the American landscape were designed for a grid that moved power in one direction: from a distant plant to a distant city. They were never meant to sit behind a hyperscaler’s fence line, feeding a cluster of GPU racks whose appetite doubles every eighteen months.
Taylor, now 27, founded Valar Atomics in 2023 to build something different. On Tuesday, the El Segundo, California-based startup announced it has raised $450 million at a $2 billion valuation, according to Bloomberg. The round comprises $340 million in equity and $110 million in debt, and it lands barely five months after a $130 million Series A that valued the company at a fraction of its current price.
The backers read like a roster of the Americandefence-tech establishment that has lately been writing enormous cheques. Palmer Luckey, the Anduril Industries founder whose company was recently reported to be pursuing a $4 billion raise at a $60 billion valuation, is an investor. So is Shyam Sankar, the chief technology officer of Palantir Technologies. The earlier Series A was led by Snowpoint Ventures, the firm co-founded by Doug Philippone, Palantir’s former head of global defence, alongside Day One Ventures and Dream Ventures. Lockheed Martin board member and former AT&T chief executive John Donovan also participated.
Valar’s pitch is built around what it calls “gigasites”, sprawling industrial campuses that would host hundreds or even thousands of small, high-temperature gas-cooled reactors operating in concert. Each unit uses helium as a coolant and TRISO fuel encased in graphite, a combination that allows the reactors to run at significantly higher temperatures than conventional light-water designs. The company says these clusters can deliver dense, steady, carbon-free power tailored to the load profiles of AI data centres, industrial manufacturers, and grid-constrained regions.
It is anaudacious answer to an increasingly urgent question: where will the electricity come from? The International Energy Agency projects that data-centre power consumption will double by 2026. Goldman Sachs estimates that 85 to 90 gigawatts of new nuclear capacity will eventually be needed to help fill the gap. Microsoft, Amazon, and Google have all signed nuclear power agreements in recent months, but the reactors those deals depend on do not yet exist at commercial scale.
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Valar claims a meaningful head start. In November 2025, the company announced that its NOVA Core achieved zero-power criticality at Los Alamos National Laboratory’s National Criticality Experiments Research Centre, making it what the Breakthrough Institute described as the first company to reach that milestone under the US Department of Energy’s Nuclear Reactor Pilot Programme. Zero-power criticality — a self-sustaining chain reaction of uranium-235 without reaching full operating temperatures — is a necessary validation step, not a working power plant, but it is further than most of Valar’s competitors have publicly demonstrated.
The company is now preparing its Ward250 reactor, a 100-kilowatt thermal high-temperature gas-cooled unit, for power operations at the Utah San Rafael Energy Research Centre. In February 2026, the reactor was airlifted from California to Utah aboard three C-17 Globemaster military cargo aircraft in a joint operation between the Departments of Defence and Energy — a logistical stunt that doubled as a proof of concept for rapid reactor deployment. Valar is targeting operational status before 4 July 2026, the deadline the DOE set for three reactors in its pilot programme to achieve criticality.
Taylor’s trajectory has beenunconventional even by deep-tech standards. A self-taught coder who launched his first venture as a teenager, he comes from a family with nuclear roots: his great-grandfather, Ward Schaap, was a physicist on the Manhattan Project. The Ward250 reactor carries Schaap’s name. Taylor has assembled a leadership team that includes Mark Mitchell, the former president of Ultra Safe Nuclear Corporation, and Muhammad Shahzad, the former president and chief financial officer of Relativity Space.
The competitive field is crowded and well-funded. TerraPower, backed by Bill Gates, broke ground on a sodium-cooled reactor in Wyoming last year. Kairos Power is building a molten-salt demonstration plant in Tennessee. X-energy has a partnership with Dow Chemical for an industrial HTGR. Oklo, which went public via a SPAC in 2024, is developing a fast-neutron microreactor. None has yet delivered commercial power from an advanced design.
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Valar has also taken a combative approach to regulation thatfew young companies would risk. In April 2025, the startup sued the Nuclear Regulatory Commission, arguing that the agency’s licensing framework unlawfully restricts small-scale reactor innovation by requiring the same approval process for low-power test reactors as for full-scale commercial plants. The lawsuit, filed alongside the states of Texas, Utah, Louisiana, Florida, and Arizona, as well as fellow reactor startups Last Energy and Deep Fission, seeks to shift regulatory authority for small reactors to individual states. The case has since been paused amid the Trump administration’s broader executive order to overhaul the NRC.
The $2 billion valuation places Valar among the most richly valued nuclear startups in the United States, a distinction that would have seemed absurd five years ago. Whether the premium reflectsgenuine confidence in the technology or the gravitational pull of AI-adjacent capitalis a question the next eighteen months should begin to answer. If the Ward250 reaches power operations in Utah this summer, Valar will have done something no advanced-reactor startup has managed: moved from incorporation to criticality to grid-connected electricity in roughly three years. If it does not, $2 billion will buy a very expensive physics experiment in the desert.
A delivery of medical supplies by Project C.U.R.E. (Project C.U.R.E. Photo)
[Editor’s Note: Agents of Transformation is an independent GeekWire series, underwritten by Accenture, exploring the adoption and impact of AI and agents. See coverage of our related event.]
Project C.U.R.E. had the answers. Decades of repair manuals for X-ray machines, anesthesia equipment and other medical devices — plus inventory data for the 250 semi-truck containers of supplies it ships to clinics worldwide every year. The problem was access: the archives had grown too large for any one person to navigate.
Now the nonprofit is turning to AI to start unlocking those resources, using the technology to predict future supply needs and search its manuals database for specific fixes.
“We’ve got almost 40 years of manuals,” said Doug Jackson, CEO of Project C.U.R.E., a Denver nonprofit providing medical aid. “There’s no way that any one person can sit down in a room and read through all those manuals. But AI can.”
Project C.U.R.E. was among 1,500 organizations in Bellevue, Wash., last week for Microsoft’s Global Nonprofit Leadership Summit, which centered on a high-stakes paradox for the social sector. The event’s focus was accelerated AI adoption and agentic tools, but the move toward automation keeps running into the gap between the technology’s potential and the real costs, skills and time required to deploy it.
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Children International, a Kansas City-based organization serving impoverished youth, found a way to bridge that divide. Its employees are using AI agents for tasks including bulk translation of the letters sent from donors to children receiving their support.
“We had to do something different,” said Tim Batcha, vice president of Global Information Technology at Children International, speaking at the summit. He explained that too much effort was going toward day-to-day operations instead of advancing the nonprofit’s core mission.
To help others eager to deploy AI, the tech giant last Wednesday unveiled Microsoft Elevate for Changemakers, which expands the company’s Elevate program launched last July.
The initiative has three components:
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“AI for Nonprofits” credential: The professional certificate created with LinkedIn and NetHope develops skills applicable for this specific sector.
AI skills training: Live and on-demand instruction modules are focused on nonprofit needs and target areas such as Microsoft Copilot’s agentic tools, change management and responsible AI governance.
Changemaker Fellowship: The program creates a global cohort supporting fellows deploying AI in their operations and is funded by Microsoft, EY, Caribou and others.
Inclusion and anxiety
Justin Spelhaug, president of Microsoft Elevate, left, and Tim Batcha, vice president of Global Information Technology at Children International, speaking at a Microsoft summit on March 25. (GeekWire Photo / Lisa Stiffler)
Changemakers aims to address challenges Microsoft own leaders’ repeatedly acknowledged at the summit — that while AI is likely to be one of the most influential technologies of this era, it’s also creating widespread concerns around job loss and other community impacts and threatens to further widen tech inequities worldwide.
“This defining moment of our time can either be more inclusive or it can be less inclusive based on the decisions that we make in rooms like this all around the world,” said Justin Spelhaug, director of Microsoft Elevate, addressing attendees.
Microsoft President Brad Smith said that one of the best ways to overcome fears and build support for AI is to get people using the technology at home and in their work.
“Anxiety, especially in the United States, has reached people before AI has,” Smith said.
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The company has committed to providing more than $5 billion in support for nonprofits over the next year alone through discounts and donations of its technology, as well as grants.
In an interview with GeekWire, Spelhaug pointed to two key operations where AI is likely to have the greatest impact for nonprofits:
Answering calls from the people served by the organizations to answer basic questions and address straightforward needs, replacing automated phone systems with a “press 1, press 2” menu.
Improving fundraising by tracking donor information, providing personalized communications and supporting lead follow ups.
“There’s no shortage of problems in the world to solve,” Spelhaug said. “Let’s get people solving those problems and AI taking care of the work that it can take care of.”
AI ambitions and experiments
Seattle-based Evergreen Goodwill is testing AI as a tool for managing the millions of pounds of donated apparel and household goods every year that it sells or tries to recycle.
The century-old nonprofit was selected last year as an AI for Good Lab grant recipient and is using the funds to pilot the use of AI in pricing some of the roughly 26 million items it processes annually. It’s testing computer vision tech at one site that scans items and suggests prices — currently requiring staff to display individual items, but eventually aimed at an automated system.
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Manually sorting and pricing “is very high stress,” said Brent Deim, Goodwill’s vice president of technology. The tech should help employees work faster, build AI skills, and its language capabilities can open up roles for people with limited English.
The AI-enabled tech should also result in more consistent pricing, prevent undervaluing of items, and ultimately increase proceeds that fund its free education and job training programs.
Evergreen Goodwill needs to price 26 million donated items each year to sell in its stores. (Evergreen Goodwill Photo)
And those initiatives are another opportunity for integrating AI, said Huan Do, Goodwill’s VP of mission advancement. Do is eager to apply the Changemakers’ AI credential to the programs to “enable our students to be the best employees available for a 21st century workforce.”
Rapid pace of change
Jackson of Project C.U.R.E. has his own ambitious ideas for AI. One is to create videos with avatars that guide healthcare workers in remote communities in repairing broken medical devices themselves — avatars that reflect the people being assisted, speaking their language and dialect.
But he also recognizes the hurdles to making AI initiatives a reality. For his 35-person team — even with 35,000 volunteer supporters — budget and staffing constraints loom large.
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So do the challenges of digitizing historic paper records, persuading clinics to enter current operational data, and navigating privacy and data-use concerns. Keeping pace with rapidly evolving technologies, and ensuring those technologies can talk to one another, add further pressure.
“I’m just sitting here thinking, ‘Oh man, we are so far behind already,’” Jackson said after a tech demo at the summit. “We’ll try to get there.”
The Harbor Freight tool ecosystem includes plenty of quality gear. The retailer prioritizes great prices on equipment that’s no less valuable in actual use than more expensive types. Harbor Freight sells a range of in-house brands under a variety of toolmaker badges, focusing on automotive equipment, power and hand tools, and even accessories like safes, workbenches and other storage solutions. But there are some tools sold by the outlet that demand a bit of experience and knowledge to use safely or correctly.
DIYers are often eager to get their hands on a new piece of gear. This can give them the motivation they need to set off on a journey of discovery as they tackle the next exciting project on their to-do list. Yet some tools are far more difficult to use than others, introducing issues or safety concerns for those with limited experience or who don’t know how they operate. There’s also a wide range of tools that may feature simple operation, but are only utilized in support of extremely demanding tasks that beginners may not be ready to handle. These 12 tools epitomize this slate of issues. Yet, in many cases bringing their output within your wheelhouse is all about brushing up on your knowledge base; home improvement YouTube channels, online forums, and work within smaller, similar project areas can prepare you a bit better to enlist the help of these pieces of equipment.
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Bauer 20V 4-1/2-Inch Slide Switch Angle Grinder
The Bauer 20V 4-1/2-Inch Slide Switch Angle Grinder is an obvious inclusion on a list of tools the beginners might want to rethink. This type of equipment is supremely versatile power, as it can be deployed for cutting, shaping, and even surface preparation tasks like sanding. But this is a tool that feels bound by a blood feud against its owner every time the disc spins up. Angle grinders produce incredible rotational force, and so you’ll want to be extra careful about keeping a firm grasp as you use one. This Bauer model also features a slide switch, which can be a little more dangerous than a paddle-operated solution because it’s unlikely you’ll be holding it at the switch while in use, prompting routine use of the lock-on position. The paddle switch on a tool like an alternative Hercules model features better trigger placement, allowing you to cut the power with much greater ease.
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A beginner might still be enticed by the Bauer model, particularly because of its $40 price tag. It does possess a tool-free blade guard and a dual-position side handle. Opting for this tool isn’t necessarily a mistake, but understanding that the unit produces up to 10,500 RPM with a lock-on functionality that you’ll use virtually every time you reach for the grinder (speaking from experience) will keep you safer.
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Pittsburgh Needle File Set (12-Piece)
Harbor Freight’s range of accessory tools is robust; plenty of options in this part of its catalog are certainly impressive. The Pittsburgh Needle File Set offers extensive coverage across a range of file geometries that can help support innumerable tasks ranging from touching up a shovel’s edge to keeping your lawn mower’s blades in good working order. The set it is listed at Harbor Freight for just $4, adding an element of cost effectiveness that is truly rare for such a hard hitting option with tremendous versatility. There’s absolutely nothing wrong with this set of files and 601 Harbor Freight buyers have given it a 4.6 star average rating with a 98% recommendation rate.
Where this tool set falls short for beginners is at the back end of each file; none of the tools come with a handle. This is just fine for users who understand how to add them, or perhaps prefer to tackle detail work without one attached for greater control. But this demands a different level of dexterity and command that beginners may not have mastered yet. Pittsburgh also offers a 10-piece needle file set as well as a 12-piece precision set that each feature handles attached to the tools alongside price tags that remain below $10.
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Pittsburgh 8-Pound Hickory Sledgehammer
Most tasks featuring a hammer won’t require truly excessive pounding force, but demolition can sometimes demand a sledgehammer. There’s nothing quite like knocking down wall elements with a heavy sledge. Sometimes it’s impractical, and a different demo tool like a reciprocating saw might do a better job, but it’s undeniable how much fun you’ll have smashing apart components bound for the trash heap. However, beginners might not realize until they swing their sledgehammer for the first time that varying handle materials can play a significant role in the experience. The hammer that gets the nod on this list is the outlet’s Pittsburgh 8-Pound Hickory Sledgehammer.
The potential trouble here is that while a wooden handle offers a traditional feel and better responsiveness to the user, it also translates vibration significantly more freely into the hands. For the same reason that youth players don’t swing wooden bats while the pros exclusively carry lumber to the plate, a wooden handle on your striking tool can ultimately send painfully uncomfortable shockwaves running through your forearms. Pittsburgh also offers an 8-pound fiberglass-handled option for $27, just two bucks more than the hickory selection.
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Bauer 15 Amp 14-Inch Portable Concrete Pull Saw
The consaw is a critically important tool for anyone working with brick, block, or concrete. It’s something of a demolition tool, but it can also be used to cut material to length during installation tasks. This is a tool that delivers immense power to support some of the hardest cutting requirements you’ll encounter. I’ve rented a consaw on a few occasions, and they’ve always been gasoline-powered models laid out in the traditional format for a classic power output and surprisingly buttery smooth cutting performance. I don’t have personal experience with the Bauer 15 Amp 14-Inch Portable Concrete Pull Saw, but two important features underpinning its use give me pause as someone who’s used tools in this arena before.
It’s worth noting that the tool is listed at Harbor Freight for $300, which is significantly cheaper than the typical consaw that can easily cost thousands of dollars. It also features a 4.2 star average rating from 235 buyers. However, the corded power source means that your mobility may ultimately be severely restricted. It’s also designed to cut on a pull stroke, specifically. This can limit your ability to make clean cuts in vertical walls and other elements, but is likely to enhance accuracy when cutting stock in a horizontal motion.
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Windsor Design No. 33 Bench Plane
Harbor Freight offers a small selection of hand planes. The Windsor Design No. 33 Bench Plane appears to be a beautifully crafted woodworking tool, featuring a 23-degree blade angle, hardwood handles with brass fittings, and a high carbon steel cutting blade measuring 2-¾ inches wide for quality cutting and a pleasant experience all around. The tool is listed for $13, making it a cost-effective option that’s likely even more approachable than vintage gear you’d find at a garage sale. However, this is a tool that frequently gets middling to poor user ratings: It features a 3.7 star average from 779 buyers.
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Numerous users report that the blade is not razor sharp out of the package and that additional elements of setup work are required to get the plane to take a smooth shaving. It’s simply not ready to use out of the box. To be fair, a $13 precision woodworking tool really shouldn’t be compared directly to much more expensive alternatives that might be capable of transitioning straight from packaging to workbench. Expectation and knowledge about plane maintenance can really trip up a beginner woodworker with this unit. If you aren’t aware of the tasks involved in preparing a hand plane for service, you may ultimately find more frustration with this tool than enjoyment.
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Fasten-Pro Tacking Gun
The Fasten-Pro Tacking Gun looks to be the same kind of tool as any other staple gun you might consider. Because of this visual similarity it’s easy to mix up heavy duty tacking guns and staplers designed for lighter service. This unit from Harbor Freight gets quality reviews, with a 4.2 star average rating from 436 buyers, but it’s not the right tool for handling light fastening tasks. Instead, this fires heavy gauge T-50 style staples suitable for use in hardwoods and even soft metal components.
The tacking gun is a quality option for handling heavier fastening formats, but it’s actually not the best solution for this kind of work in many instances. If you’re driving lots of heavy duty staples into workpieces, the Fasten-Pro hammer tacker is often the better solution because it’s much faster and also limits the amount of force placed on your hands and forearms.
If lighter duty jobs or on the docket, the same brand is still a go-to option, with a three-way tacker and staple gun that delivers standard brad fasteners or U-shaped staples. This tool offers a lighter touch when a heavy dollop of force that would come from a tool like the tacking gun might damage your work surface. Finally, Fasten-Pro’s 2-in-1 stapler/brad nailer offers the same nuanced touch with an electric-powered actuation rather than your grip strength.
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Pittsburgh 28-Inch Cable Cutters
The Pittsburgh 28-Inch Cable Cutters is yet another tool that makes this list, but not because it’s a bad implement or fails to achieve a similar standard to alternative solutions. Instead, it exists within a niche subsection of the DIY world in which users will be buying the tool to support a specific, often highly demanding task. Heavy-duty cable cutters like this are not pulled out of the toolbox to shear through small wires designed to carry minimal current. This tool features 28-inch handles to deliver the extreme leverage required to bite into armored cables and other dense power supply lines. Anytime you’re working with electricity, it’s crucial to ensure that you’ve taken the time to prepare the environment and double check your safety protocols. There are a range of mistakes that DIYers frequently make during electrical tasks; many of them come from a lack of experience and can result in shocks or injuries.
By all accounts this is a high quality tool, with 432 customers giving it a 4.1 star average rating. They like its $25 price point and note routinely that it can cut with ease through even thick cable and wire rope. But users will need to be abundantly careful when pulling out these cutters to ensure they aren’t preparing to snip through a live wire carrying a dangerous amperage level. Fortunately, electrical safety is exceedingly simple as long as you’re diligent about your checks and workflow.
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Chicago Electric Power Tools 7 Amp 4-Inch Handheld Dry-Cut Tile Saw
Cutting tile isn’t a job for the faint of heart. Even with quality tools at your disposal, this is a nerve-wracking task that requires precision and patience. Maintaining deliberate action throughout a cut and moving at the right speed to limit chipping or breakage is essential. For this reason, many users across all levels of knowledge and skill tend to gravitate toward bulkier, stationary cutting implements, frequently involving moving the workpiece rather than the blade. A tool like the Chicago Electric Power Tools 7 Amp 4-Inch Handheld Dry-Cut Tile Saw runs counter to this preference.
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The tool retails for just $40, making it an affordable power tool. It also sports a 4.4 star average rating from 475 customer reviews, indicating that so can be useful in the right hands. Personally, I have limited experience cutting tile but I did try once with an angle grinder, failing miserably to keep the edges clean. However, I’ll add that anytime you leave a chipped edge, there’s a high probability of creating a razor-sharp side while throwing equally dangerous chips around your workspace. Therefore, any tile job you encounter requires care and attention. The tool itself delivers 12,000 RPM blade speeds with the ability to cut material up to 1-⅛-inch thick.
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Central Machinery 7 Horsepower Plate Compactor
A plate compactor is a heavy-duty power tool, frequently running on a gasoline engine. The Central Machinery 7 Horsepower Plate Compactor is exactly this kind of device, and offers plenty of pounding force to flatten hard landscaping material. The tool gets great reviews from buyers, with a 4.7 star average rating across 250 reviews and a 97% recommendation rate. It’s listed for $700, which is a pretty good bargain when considering the high cost alternatives out there in the market. Where a beginner may falter with a tool like this is in their project scope.
Even a small landscaping job requiring a plate compactor tends to leverage a huge volume of heavy material. Last year, when installing a paver driveway, I rented one of these tools; the task of compacting my subbase material was straightforward and enjoyable. What was far more time-consuming was the actual task of laying gravel and sand. A one-car installation required substantial excavation alongside 8 tons of replacement material in addition to the paver bricks themselves, which are no picnic to move either. If you aren’t fully prepared for the physicality of the tasks that come before a plate compactor makes its entrance in your project workflow, you’ll likely be rethinking your decision about handling the job yourself.
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Pittsburgh 7-Inch Poly Hand Riveter Kit
Rivets form an important addition to any renovator’s fastening capabilities. You’ll often lean on nails and screws, but rivets are just as valuable when securing fabrics and other materials to wood or even in handling repairs to clothing. Riveters are a key tool when using these fasteners. Among Harbor Freight’s options is the Pittsburgh 7-Inch Poly Hand Riveter Kit. It’s a one-handed tool that promises to set rivets of varying sizes “perfectly in a single stroke.” For those with experience handling a riveter, this may be the case, but operating this type of tool with one hand can be challenging for beginners. The force required to collapse a rivet and set the back end for a secure hold is fairly substantial. Doing it without two hands on the tool can ultimately be more effort than many are ready to deliver.
A classic riveter that offers more leverage is the Fasten-Pro 11-inch model. It features a 360-degree swivel head and comes with four nosepieces for great coverage across a range of needs. Another selection that can make for an enhanced experience is the Doyle 10-inch professional model. It’s a little more expensive, but features a “100% lifetime guarantee” and offers even greater leverage with an ergonomic grip design and a range of color-coded nosepieces.
The Hercules 15 Amp 66-Pound 1-⅛-Inch Hex Breaker Hammer is a heavy-duty tool that serves one hyper-specific purpose. It’s not like a rotary hammer that can function as a drilling tool or a concrete chipping option, as it just performs the singular demolition task. Instead, this tool exclusively delivers up to 58 joules of impact energy, making it capable of immense power output in support of large scale demolition. It’s exceptionally capable, but the job it’s designed to handle isn’t one that many beginner tool users will want to take on by themselves.
Breaking up large concrete segments is a multi-stage job. First you’ll need to destroy the element using a tool like the breaker hammer. This option offers 1,000 beats per minute while also utilizing a built in Maximum Vibration Control to keep user fatigue to a minimum. But that’s only part of the task. Removing the heavy concrete remnants is an entirely new and demanding subtask that can’t be ignored once the initial demolition is completed. As a result, this is easily a job that can make you feel like you’re in over your head.
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Bauer 4 Cubic Foot Cement Mixer
The Bauer 4 Cubic Foot Cement Mixer is a tool with 190 ratings from customers, accumulating a 4.8 star average with a 98% recommendation rate. Customers frequently note that it’s easy to use while delivering high quality at a low price. The tool can support mixing tasks featuring up to two 80-pound bags of concrete, mortar, stucco, or other needs. This makes it quality option in support of medium to semi-large concrete tasks or finish work like plastering or rendering walls. Even on smaller projects, having a dedicated mixer available can take a lot of the hassle out doing this job yourself. The tool is available for $380, which is by all accounts a very reasonable price point.
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Anyone in the market for a concrete mixing solution will certainly want take a look at this tool. However, it usually takes a special kind of project to demand a mixer like this. You’re often going to seek out mixing solutions for larger pours or substantial plastering tasks rather than small touchup work. As a result, all the other elements of the project are frequently intensely demanding. This may not always be feasible for a home improver, and getting halfway through before realizing you’re way past your comfort zone can sometimes be worse than starting from scratch with professional help.
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Methodology
Each of the tools on this list presents unique challenges of one type or another. Frequently, there’s a different option from Harbor Freight that may be better suited to a beginner’s needs. However, some jobs that these tools are specifically designed to fulfill may be better left to professionals. Potentially dangerous tools can increase the risk of injury in the hands of a less experienced operator, while others are purpose-built for heavy duty work that can quickly become overbearing on a beginner who may not have fully prepared for the amount of work ahead.
Although the jogging stroller is a fixture of suburban life, allowing parents the opportunity to get some exercise while letting their young children a chance for some fresh air, it would seem like the designers of these strollers have never actually gone for a jog. Requiring a runner to hold their hands at fixed positions can be incredibly uncomfortable and disrupts most people’s strides and cadence — so [John] attempted to solve the problem after finding one of these strollers on the secondhand market.
While there are some purpose-built strollers that attempt to address these issues, they can be pricey. Rather than shell out for a top-dollar model, [John] got to work with his 3D printer and created a prototype device that allows him to attach the stroller at his waist while leaving his hands free. There were a few problems to overcome here, the first of which would cause the device to buckle under certain loading situations. This was solved with some small pieces of rope which act as flexible bump stops, keeping the hinge mechanism from binding up. Another needed to be solved with practice, which was that it took some time to be able to steer the stroller without using one’s hands.
As an added bonus, [John] also included a system that tracks the distance the stroller has traveled. Using a hall effect sensor and a magnet attached to the wheel, a small microcontroller is able to quickly calculate distance and display it on a tiny screen mounted near the handlebars. Although smartphones are handy, their GPS systems can be surprisingly inaccurate, so a system like this can be a better indicator since it’s being directly measured. All in all, not a bad few upgrades to a secondhand stroller.
As generative AI matures from a novelty into a workplace staple, a new friction point has emerged: the “shadow AI” or “Bring Your Own AI (BYOAI)” crisis. Much like the unsanctioned use of personal devices in years past, developers and knowledge workers are increasingly deploying autonomous agents on personal infrastructure to manage their professional workflows.
“Our journey with Kilo Claw has been to make it easier and easier and more accessible to folks,” says Kilo co-founder Scott Breitenother. Today, the company dedicated to providing a portable, multi-model, cloud-based AI coding environment is moving to formalize this “shadow AI” layer: it’s launching KiloClaw for Organizations and KiloClaw Chat, a suite of tools designed to provide enterprise-grade governance over personal AI agents.
The shadow AI crisis: Addressing the BYOAI problem
The impetus for KiloClaw for Organizations stems from a growing visibility gap within large enterprises. In a recent interview with VentureBeat, Kilo leadership detailed conversations with high-level AI directors at government contractors who found their developers running OpenClaw agents on random VPS instances to manage calendars and monitor repositories.
“What we’re announcing on Tuesday is Kilo Claw for organizations, where a company can buy an organization-level package of Kilo Claws and give every team member access,” explained Kilo co-founder and head of product and engineering Emilie Schario during the interview.
“We can’t see any of it,” the head of AI at one such firm reportedly told Kilo. “No audit logs. No credential management. No idea what data is touching what API”.
This lack of oversight has led some organizations to issue blanket bans on autonomous agents before a clear strategy on deployment could be formed.
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Anand Kashyap, CEO and founder of data security firm Fortanix, told VentureBeat without seeing Kilo’s announcement that while “Openclaw has taken the technology world by storm… the enterprise usage is minimal due to the security concerns of the open source version.”
Kashyap expanded on this trend:
“In recent times, NVIDIA (with NemoClaw), Cisco (DefenseClaw), Palo Alto Networks, and Crowdstrike have all announced offerings to create an enterprise-ready version of OpenClaw with guardrails and governance for agent security. However, enterprise adoption continues to be low.
Enterprises like centralized IT control, predictable behavior, and data security which keeps them compliant. An autonomous agentic platform like OpenClaw stretches the envelope on all these parameters, and while security majors have announced their traditional perimeter security measures, they don’t address the fundamental problems of having a reduced attack surface. Over time, we will see an agentic platform emerge where agents are pre-built and packaged, and deployed responsibly with centralized controls, and data access controls built into the agentic platform as well as the LLMs they call upon to get instructions on how to perform the next task. Technologies like Confidential Computing provide compartmentalization of data and processing, and are tremendously helpful in reducing the attack surface.”
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KiloClaw for Organizations is positioned as the way for the security team to say “yes,” providing the visibility and control required to bring these agents in-house.
It transitions agents from developer-managed infrastructure into a managed environment characterized by scoped access and organizational-level controls.
Technology: Universal persistence and the “Swiss cheese” method
A core technical hurdle in the current agent landscape is the fragmentation of chat sessions.
During the VentureBeat interview, Schario noted that even advanced tools often struggle with canonical sessions, frequently dropping messages or failing to sync across devices.
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Schario emphasized the security layer that supports this new structure: “You get all the same benefits of the Kilo gateway and the Kilo platform: you can limit what models people can use, get usage visibility, cost controls, and all the advantages of leveraging Kilo with managed, hosted, controlled Kilo Claw”.
To address the inherent unreliability of autonomous agents—such as missed cron jobs or failed executions—Kilo employs what Schario calls the “Swiss cheese method” of reliability. By layering additional protections and deterministic guardrails on top of the base OpenClaw architecture, Kilo aims to ensure that tasks, such as a daily 6:00 PM summary, are completed even if the underlying agent logic falters.
This is critical because, as Schario noted, “The real risk for any company is data leakage, and that can come from a bot commenting on a GitHub issue or accidentally emailing the person who’s going to get fired before they get fired”.
Product: KiloClaw Chat and organizational guardrails
While managed infrastructure solves the backend problem, KiloClaw Chat addresses the user experience. Schario noted that “Hosted, managed OpenClaw is easier to get started with, but it’s not enough, and it still requires you to be at the edge of technology to understand how to set it up”. Kilo is looking to lower that barrier for the average worker, asking: “How do we give people who have never heard the phrase OpenClaw or Claudebot an always-on AI assistant?”.
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Traditionally, interacting with an OpenClaw agent required connecting to third-party messaging services like Telegram or Discord—a process that involves navigating “BotFather” tokens and technical configurations that alienate non-engineers.
“One of the number one hurdles we see, both anecdotally and in the data, is that you get your bot running and then you have to connect a channel to it. If you don’t know what’s going on, it’s overwhelming,” Schario observed.
“We solved that problem. You don’t need to set up a channel. You can chat with Kilo in the web UI and, with the Kilo Claw app on your phone, interact with Kilo without setting an external channel,” she continued.
This native approach is essential for corporate compliance because, as she further explained, “When we were talking to early enterprise opportunities, they don’t want you using your personal Telegram account to chat with your work bot”. As Schario put it, there is a reason enterprise communication doesn’t flow through personal DMs; when a company shuts off access, they must be able to shut off access to the bot.
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Looking ahead, the company plans to integrate these environments further. “What we’re going to do is make Kilo Chat the waypoint between Telegram, Discord, and OpenClaw, so you get all the convenience of Kilo Chat but can use it in the other channels,” Breitenother added.
The enterprise package includes several critical governance features:
Identity Management: SSO/OIDC integration and SCIM provisioning for automated user lifecycles.
Centralized Billing: Full visibility into compute and inference usage across the entire organization.
Admin Controls: Org-wide policies regarding which models can be used, specific permissions, and session durations.
Secrets Configuration: Integration with 1Password ensures that agents never handle credentials in plain text, preventing accidental leaks.
Licensing and governance: The “bot account” model
Other security experts note that handling bot and AI agentic permissions are among the most pressing problems enterprises are facing today
As Ev Kontsevoy, CEO and co-founder of AI infrastructure and identity management company Teleport told VentureBeat without seeing the Kilo news: “The potential impact of OpenClaw as a non-deterministic actor demonstrates why identity can’t be an afterthought. You have an autonomous agent with shell access, browser control, and API credentials — running on a persistent loop, across dozens of messaging platforms, with the ability to write its own skills. That’s not a chatbot. That’s a non-deterministic actor with broad infrastructure access and no cryptographic identity, no short-lived credentials, and no real-time audit trail tying actions to a verifiable actor.”
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Kilo is proposing to solve it with a major change in organizational structure: the adoption of employee “bot accounts”.
In Kilo’s vision, every employee eventually carries two identities—their standard human account and a corresponding bot account, such as scott.bot@kiloco.ai.
These bot identities operate with strictly limited, read-only permissions. For example, a bot might be granted read-only access to company logs or a GitHub account with contributor-only rights. This “scoped” approach allows the agent to maintain full visibility of the data it needs to be helpful while ensuring it cannot accidentally share sensitive information with others.
Addressing concerns over data privacy and “black box” algorithms, Kilo emphasizes that its code is source available.
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“Anyone can go look at our code. It’s not a black box. When you’re buying Kilo Claw, you’re not giving us your data, and we’re not training on any of your data because we’re not building our own model,” Schario clarified.
This licensing choice allows organizations to audit the resiliency and security of the platform without fearing their proprietary data will be used to improve third-party models.
Pricing and availability
KiloClaw for Organizations follows a usage-based pricing model where companies pay only for the compute and inference consumed. Organizations can utilize a “Bring Your Own Key” (BYOK) approach or use Kilo Gateway credits for inference.
The service is available starting today, Wednesday, April 1. KiloClaw Chat is currently in beta, with support for web, desktop, and iOS sessions. New users can evaluate the platform via a free tier that includes seven days of compute.
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As Breitenother summarized to VentureBeat, the goal is to shift from “one-off” deployments to a scalable model for the entire workforce: “I think of Kilo for orgs as buying Kilo Claw by the bushel instead of by the one-off. And we’re hoping to sell a lot of bushels of of kilo claw”.
That’s a massive $1250 saving on a machine packed with serious hardware. At the center of the Nimo N159 is an 8-core AMD Ryzen 7 7735HS processor paired with Radeon 680M graphics which delivers nippy performance across demanding tasks, creative workflows, and heavy multitasking.
Backing that up is 32GB of DDR5 RAM, giving the system plenty of headroom for running multiple applications.
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Today’s top creative laptop deal
A large 1TB NVMe SSD provides fast boot times, quick app launches, and enough space for projects, media libraries, and everyday files.
The 15.6-inch Full HD IPS display promises clear visuals with wide viewing angles, making it comfortable to use for long sessions. A nearly 180-degree hinge adds flexibility when sharing content or adjusting the screen to suit different working positions.
While the integrated graphics card is going to limit use for video editing, the high-performance Ryzen 7 processor coupled with 32GB DDR5 RAM is an essential for photo editing, particularly if you’re creating images for online. I can’t see color gamut listed here or on the official website, so I can’t recommend it for print-ready content creation.
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A built-in fingerprint reader allows quick sign-ins, and a physical webcam privacy switch gives direct control over camera access when you’re not using it.
It’s powered by a 54Wh battery paired with 100W USB-C fast charging support. The laptop includes HDMI and five USB ports, as well as Wi-Fi and Bluetooth support.
At just $859, the Nimo N159 with 32GB of RAM and a 1TB SSD is a solid deal you won’t want to miss out on.
We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.
JBL Live 780NC: Two-minute review
I was not expecting to be as impressed by the JBL Live 780NC as I ended up being. Even out of the box, it looked like another good but not great $200-range pair of headphones that excel in certain areas but end up making compromises elsewhere. But really the only compromises are the lack of a charging cable and the fact you can’t remove the ear pads.
But dig a little deeper and the JBL Live 780NC start to shine. The feature set rivals that of the best wireless headphones out there like the Sony WH-1000XM6. Sure, most wireless headphones now come with active noise cancellation and an ambient mode, but many don’t come with Auracast, as powerful of an EQ (and personalized EQ), or Dolby Atmos and Hi-Res support. At least, not at this price.
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I’ll throw in the obligatory these-aren’t-perfect counterpoints — and there are a few. The bass can sometimes get a little out of control to the point where I usually had the bass cut through the EQ when listening. And the Dolby Atmos feature is a bit underwhelming for music, not to mention that only a handful of streaming services provide Dolby Atmos content. Still, the JBL Live 780NC get high marks from me. And if you give them a chance, you’ll probably feel the same.
(Image credit: Future / James Holland)
JBL Live 780NC: Price and release date
Priced $249.95 (about £190 / AU$360, but currently launched in US only)
Launch date March 12, 2026
With a March 2026 launch date in the US, the JBL Live 780NC are the newest addition to JBL’s lineup of over-ear headphones, having landed alongside their 680NC on-ear counterparts. And despite being among the more expensive of JBL’s offerings (only out priced by the JBL Tour One M3 Smart Tx and the JBL Quantum One), they’re firmly in the mid-tier price range for over-ear wireless cans in general, coming in at $249.95 (about £190 / AU$360). They’re also available in five colors: black, green, blue, white, and champagne.
Unfortunately, at the time of writing, the JBL Live 780NC are only available in the US. However, considering their predecessor, the 2023-issue JBL Live 770NC, can be purchased in the UK and Australia, my guess is that it’s only a matter of time before these headphones will become available in those regions as well.
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JBL Live 780NC: Specs
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Drivers
40mm drivers
Active noise cancellation
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Adaptive
Battery life
Up to 50 hours with ANC On, 80 without
Weight
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260g
Connectivity
Bluetooth 6.0
Frequency range
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10Hz – 40kHz
Waterproofing
N/A
Other features
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Multipoint connectivity, App Support, Adaptive Active Noise Cancellation and Transparency Mode, Hi-Res, Spatial Audio, Fast Charging, Auracast, Voice Assistant
JBL Live 780NC: Features
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(Image credit: Future / James Holland)
(Image credit: Future / James Holland)
(Image credit: Future / James Holland)
(Image credit: Future / James Holland)
Multipoint and Auracast available
Personalizable EQ according to what you can hear
Deep EQ manipulation
The JBL Live 780NC may be as feature-filled as any other pair of headphones on the market. Not only do they come with multipoint connectivity, but allow for use with Auracast where you can connect multiple headphones to one source, as well as Bluetooth with LE Audio (something Apple doesn’t currently support). They even do that thing where they stop playing when you take them off your head.
The active noise cancellation and Ambient (sometimes referred to as transparency) mode are fairly deep. You can set levels of both using a slider, as well as turn on an adaptive mode for the ANC. TalkThru, basically an ambient mode hyperaware of human voices, is also an option here. And they work pretty well too.
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The ANC was able to completely block out ambient noise with music playing at 50%, while the ambient mode was able to still allow me to fully understand a conversation on TV while listening to music at 60%.
Of course, while you can cycle through the types of “Ambient Sound Control” as JBL calls it with a press of a button on the headphones, the real fine tuning happens in the JBL headphone app. The app has a number of additional features and ways of customizing your experience.
For instance, Personi-fi 3.0 is a cool feature that tests how well you can hear a series of frequencies on both ears and then adjusts the EQ to offset any hearing loss you have. I also appreciated that I could toggle it on and off after going through the process.
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Speaking of EQ, there are six presets available through the included Equalizer function with the ability to add more. More importantly, however, is the fact that I can create a completely custom EQ with a seemingly infinite amount of points (I stopped at 17) where you can boost or cut up to 6 dB.
Spatial sound gets its own set of three presets – Movie, Music, and Game – though there isn’t any more control other than selecting between them. There’s also a left / right balance, and a Low Volume Dynamic EQ setting so that audio still sounds present even when turned down.
I also appreciate the number of settings for better sounding calls, even allowing you to hear your own voice if you want.
Lastly, it also comes with a relax mode that allows you to play any combination of up to five relaxing sounds from one to sixty minutes (selectable along a slider). It’s a nice if slightly gimmicky feature.
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JBL Live 780NC: Design
No charging cable included
Comfortable, (if slightly tight) fit
Plenty of on-unit controls
When unboxing the JBL Live 780NC, a couple things popped out to me. I was a little disheartened to see that JBL didn’t include a charging cable, though not too much, since it uses USB-C and anyone with a modern smartphone can use the same cable to charge these headphones. More appreciated was the inclusion of a carrying pouch, albeit a fairly thin one, as well as the USB-C to aux cable for more analog listening.
Mostly though, I liked the fact that the JBL Live 780NC, while not reinventing the wheel, don’t look like every other pair of over-ear wireless headphones out there. Not only do they come in the five different colors mentioned above (my test unit is black), but the earcups have a rounded almost-retro-but-not-quite shape to them that with oversize earpads give it an accessible yet slightly elevated look.
(Image credit: Future / James Holland)
The earpads might not be removable but they are plush as is the headband, while the rest of the Live 780NC are a combination of durable plastic and sturdy metal – most notably the hinge. JBL doesn’t give an exact measurements, but each earcup looks to have an adjustment range of about an inch and a half giving these headphones the flexibility to fit on just about any head. Plus, the earcups can swivel flat as well as fold, which make them easier to carry.
The headphones sit tight on the head without too much pressure for a secure and comfortable fit. And if you try these on and find them too tight, adjusting the ear cups will alleviate the pressure. At 260 grams, they’re not light. But I didn’t find them fatiguing to wear for long listening sessions. Though they’re not really meant for active wear, I even tried them on while going for a run and found them comfortable the entire time.
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I also like the fact that cloth covering the 40mm drivers has a sizable “L” and “R” etched into them to indicate sides. I’ve experienced more than one pair of headphones that hide the left and right indicators in some forgotten crevice, making me spend a few extra seconds figuring out the proper headphone orientation (first world problems).
Typically, many wireless headphones have all the controls on one side. That’s not the case with the JBL Live 780NC. The right side does have more on it, containing the power / bluetooth slider and ANC / AmbientAware button along with the USB-C port. You can also tap the outside of the ear cup for various additional controls like play / pause, mic mute, call answer, and voice assistant cycling. The left side is a little more minimal but does have the all important volume controls.
(Image credit: Future / James Holland)
JBL Live 780NC: Sound
Really impressive sound, except for overly pronounced bass
Spatial audio is a treat, if a bit underwhelming
Ridiculously long battery life
Having spent quite some time testing the JBL Live 780NC, listening to all sorts of genres through Apple Music with Dolby Atmos and lossless on (and therefore able to listen to music in Hi-Res and with spatial audio on), I’ve come away quite impressed.
The sound quality here is better than I was expecting it to be considering the more mid-range price tag. Regardless of what I listened to, the mids and high end came through very clearly.
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The mids have a good amount of body so rock and more mid-forward music retains its edge, while the high end has the kind of clarity to keep sounds like cymbals coming through with a crispness they deserve.
The one place that the audio quality lines up more closely with my experience of headphones in this price range is the bass. For instance, I’ve never listened to U2 and thought there was too much bass.
(Image credit: Future / James Holland)
That is until I tested these headphones and put on Until The End of the World in an effort to find some kind of rock in Dolby Atmos. I also tested with some hip hop, like Duckwrth and J. Cole, where that big bass worked better, but as soon as I turned on the bass boost EQ preset, it completely overwhelmed the rest of the audio. If you’re a bass head and welcome hearing damage, you might like that.
I did appreciate the ability to play Dolby Atmos through these headphones, though the availability of this content is limited to only a handful of streaming services. Yet, the spatial audio effect is more limited than it is with a physical atmos system. On the bright side, it is more impactful when watching shows or movies (or gaming), giving content a more three dimensional experience.
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Still, everything does have more clarity to it with more separation between aural elements like instruments and backing vocals. Part of that is listening in Hi-Res lossless audio but some of it is also the Dolby Atmos since it allows for a bigger sense of space in the soundstage. It is a virtual approximation since these headphones rock just one 40mm driver per side. That said, this is still incredible audio for $250.
Using the headphones for calls is almost as impressive. As the wearer, I was able to hear calls clearly. And due to the dual beamforming mics — there are four mics total — coupled with an AI-trained algorithm, the caller on the other end could hear me just as clearly, stating that they wouldn’t have even known I was speaking through the 780NC if I hadn’t told them.
What probably blows me away the most — at least in terms of how far headphones have come in a few years — is the ridiculously long battery life. A five minute fast charge garners four hours use. And though it takes two hours to fully charge from empty, once charged, the JBL Live 780NC can last up to 80 hours, 50 if you’re always using ANC. I’ve charged these headphones once since I got them and that’s only because they arrived with a 50% battery life out of the box.
(Image credit: Future / James Holland)
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JBL Live 780NC: Value
JBL Live 780NC sound better than their price
Similar features in other headphones cost more
Only a few headphones come with better battery life
Aesthetically and design-wise, the JBL Live 780NC look like the mid-tier headphones that they are. But, the amount of features on hand as well as the superb sound quality (as long as you’re okay with a big low end) and impressive battery life feel like they belong in a more expensive pair.
If we look at other wireless headphones out there, the Sony WH-1000XM6 are one of the first ones to pop up on any best of list. While their ANC is probably the best out there (along with Bose’s top options), they also go for a much heftier $449 / £399 / AU$699. They also have a more limited battery life, lasting 30 hours with ANC on. And they’re a bit more limited when it comes to other features. They would get a little bit of a pass regarding the limited features since they’ve been out since 2024, but the prices haven’t really come down much since their release. You might find them at around $400, but not really any less than that outside of a sales event.
You can find some headphones with better battery life like the Cambridge Audio Melomania P100, which provide up to 100 hours of battery life. But those are more expensive, at $299 / £249 (AU$510 approx.), and don’t offer spatial audio support. On top of that, the ANC is not as good on the Cambridge as it is on the JBL.
Should I buy the JBL Live 780NC?
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Beyerdynamic Aventho 300 scorecard
Attributes
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Notes
Rating
Features
Just about every feature from ANC to personalized EQ and spatial audio are on hand here.
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5/5
Design
The JBL Live 780NC have a comfortable fit and are available in a number of colors. I do wish they came with a charging cable.
4.5/5
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Performance
The spatial audio might be too subtle and the bass too big, but make no mistake – these headphones sound very good. Plus, the battery life is amazing.
4.5/5
Value
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These headphones punch above their weight when it comes to features, battery life, and sound quality.
4.5/5
Buy them if…
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Don’t buy them if…
JBL Live 780NC: Also consider
(Image credit: Future / James Holland)
How I tested the JBL Live 780NC
Tested over a two-week period
Tested with different music as well as video streaming and gaming
Tested the various features
I spent two weeks using the JBL Live 780NC as my daily headphones. While using them, I listened to all sorts of genres from electronic and hip hop to rock and acoustic music to compare the frequency range and soundstage. I also tested them with streaming video, video games, and used the various settings such as ANC, transparency mode, EQ, and multipoint.
I’ve spent the last few years reviewing audio equipment and have spent even longer using my critical ear as a listener and musician to understand what does and doesn’t sound good.
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