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Liverpool leads UK cities in digital move

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Liverpool has just six per cent of legacy lines left to migrate ahead of the PSTN switch-off in January 2027, according to new data from Openreach.

Liverpool has the smallest share of legacy phone lines still to be upgraded of any of the UK’s 10 largest urban centres, with six per cent left to migrate before the old copper-based network is switched off at the end of January 2027, according to data published by Openreach.

The figures, which cover major cities and their surrounding areas, come with less than 20 weeks to go before the analogue Public Switched Telephone Network, or PSTN, shuts down.

Manchester is second, with just over seven per cent of legacy lines left, followed by Cardiff with just over eight per cent and Leeds with around 8.6 per cent, Openreach said.

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London has the largest share still to move, at around 13 per cent. Glasgow follows with just over 10 per cent, while Birmingham, Bristol and Edinburgh each have around nine per cent remaining.

Across the 10 cities and their surrounding areas, Openreach said around 90 per cent of legacy lines, more than six million, have migrated to digital services over the last five years. That leaves around 600,000 lines still to be moved before the PSTN switch-off.

James Lilley, director of All-IP at Openreach, said: “When it comes to preparing for the switch-off, our Northern cities appear to have a head start. But the bigger story is the progress being made right across the UK, with more than 90 per cent of legacy lines across ten major cities and their surrounding areas already upgraded to digital alternatives.”

“That means around seven million copper-based services have made the switch. But with more than 600,000 lines still to migrate, there’s no room for complacency.”

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Lilley said many organisations may not realise how many services other than phone lines depend on the old network.

“Many organisations may have already upgraded their phone line but may not realise how many other services still rely on the old network, from payment terminals and lift alarms to security systems, door entry systems and building management technology. Once the PSTN is withdrawn, those services could stop working unless they’ve been upgraded or replaced.”

“The reality is that the final migrations are likely to be the most complex and business critical. The organisations that act now will have more time to identify hidden dependencies, test new solutions and make the transition smoothly. Those that leave it until the last-minute risk unnecessary cost, disruption and pressure as the deadline approaches.”

Openreach is urging city-based businesses to speak to their service provider, establish which services could be affected and put a migration plan in place.

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“Inaction is no longer about uncertainty but preparedness, and those who wait risk leaving customers exposed to avoidable service disruption. The consequences go beyond technical issues, they can lead to lost revenue, operational difficulties and a poorer experience for customers,” Lilley added.

Nationwide, Openreach estimates around 1.5 million lines are still operating on the copper network, including around 350,000 business premises. It gave the same figures in July, when it warned businesses there were six months left before the network is withdrawn on 31 January 2027 and said there would be no extension to the deadline.

The switch-off has already prompted some firms to look again at their telephony, with Business Matters reporting on small businesses replacing landlines with virtual phone numbers and on the business VoIP phone systems available as alternatives.

Openreach said it has launched a range of migration offers, meaning a move to digital services can often be the more cost-effective option for customers.

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It has also raised prices on its legacy Wholesale Line Rental services to encourage migration. Under the schedule Openreach set out in February, rental charges rose by 20 per cent in April and 40 per cent in July, with a further 40 per cent increase due on 1 October that will leave them at double their 2025 level.

Amy Ingham
About the author

Amy Ingham

Amy Ingham is a reporter at Business Matters, covering UK business news with a focus on breaking news, business policy, late payments and insolvency. She joined the magazine in 2026 after completing the NCTJ Diploma in Journalism at Harlow College’s journalism school. Her recent reporting includes British Steel’s nationalisation and its impact on SME suppliers, the decline in late payments by large firms, and Insolvency Service director disqualifications. Reach her at aingham@cbmeg.co.uk.

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Social Security’s Maximum Benefit Could Rise to $5,362 a Month in 2027 Under Latest Forecast 3.5% COLA

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Social Security Cards

Social Security recipients who receive the program’s highest level of benefits are positioned for another increase in 2027, though the exact size of that boost will not be confirmed until federal officials release the official cost-of-living adjustment next month.

The Social Security Administration is scheduled to announce the official 2027 cost-of-living adjustment, commonly known as the COLA, on October 14. The annual figure is calculated based on the average year-over-year change in the Consumer Price Index for Urban Wage Earners and Clerical Workers, or CPI-W, measured across July, August and September.

Ahead of that official announcement, the nonprofit advocacy group The Senior Citizens League has projected the 2027 COLA will land at 3.5%. If that prediction holds, the average Social Security benefit check would rise by $67.90. The average monthly Social Security benefit currently stands at $1,940.08, meaning a 3.5% increase would push the typical monthly payment to $2,007.98.

The relatively small share of beneficiaries who receive Social Security’s maximum monthly payment stand to see a proportionally similar increase. According to figures cited by 24/7 Wall Street, Social Security’s current maximum monthly benefit is $5,181. Under the Senior Citizens League’s projected 3.5% COLA, that maximum payment would rise to approximately $5,362 a month in 2027.

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Reaching that maximum benefit level remains rare among Social Security recipients. Experts estimate only about 1% of beneficiaries actually receive the full monthly maximum of $5,181, equivalent to $62,172 annually, while just 1.4% of retirees receive more than $50,000 per year in total Social Security income.

How Social Security payments are calculated
The size of an individual’s monthly Social Security check depends on a combination of factors, primarily lifetime earnings history, the age at which someone retires, and when they choose to begin drawing benefits. Because those variables differ from person to person, the Social Security Administration has said there is “no simple maximum amount that covers everyone receiving retirement benefits.”

To calculate an individual’s monthly benefit, the Social Security Administration reviews a worker’s 35 highest-earning years and adjusts those earnings for inflation. Higher lifetime earnings during those top-earning years translate directly into a higher monthly benefit once someone begins claiming. For 2026, Social Security’s taxable wage cap stands at $184,500, meaning any income earned above that threshold in a given year is not subject to Social Security payroll taxes and does not factor into future benefit calculations.

Birth year and claiming age represent the other two major variables shaping an individual’s benefit amount, and the two factors are closely linked. A person’s birth year determines the age at which they reach “Full Retirement Age,” the point at which they become eligible to claim their full, unreduced benefit. For anyone born after 1960, that Full Retirement Age is currently set at 67.

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Workers can begin claiming Social Security benefits as early as age 62, though doing so results in a permanently reduced monthly payment, with benefits reduced by one-half of one percent for each month claimed before reaching Full Retirement Age. Conversely, delaying benefits beyond Full Retirement Age up to age 70 increases the eventual monthly payment by roughly 8% for each year of delay, giving workers a meaningful financial incentive to postpone claiming if they are able to do so.

Those dynamics produce a wide range of maximum monthly payments depending on claiming age. For workers who earned at least the taxable wage cap across their 35 highest-earning years, the Social Security Administration’s maximum monthly payment figures for 2026 are $2,969 for someone claiming at age 62, $4,152 for someone claiming at Full Retirement Age, generally 67 for most current retirees, and the full $5,181 maximum for those who wait until age 70 to begin claiming benefits.

Social Security payments have been automatically adjusted for inflation on an annual basis since 1975, a mechanism designed to help beneficiaries’ purchasing power keep pace with rising consumer prices over time. The largest cost-of-living adjustment in the program’s history came in 1980, when high inflation drove benefits up by 14.3% in a single year. More recently, the 2026 COLA, which took effect in January of this year, came in at 2.8%, raising the average monthly benefit for a retired worker by approximately $56, from $2,015 to $2,071, according to Social Security Administration estimates.

With the official 2027 COLA announcement still roughly a month away, the Senior Citizens League’s 3.5% projection remains an estimate rather than a confirmed figure, and the final number could shift depending on how inflation data for the remaining months of the measurement period comes in. Beneficiaries will not know the precise size of their 2027 benefit increase, including the updated maximum monthly payment figures across all three claiming ages, until the Social Security Administration releases its official calculation on October 14, a announcement that will also typically include updated figures for the taxable wage cap and other inflation-adjusted program thresholds for the coming year.

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Amer Sports, Inc. (AS) Analyst/Investor Day Transcript

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OneWater Marine Inc. (ONEW) Q1 2026 Earnings Call Transcript