Connect with us

Business

The Hidden Business Cost of Flight Delays and What Travellers Should Know

Published

on

Flight cancelled

For UK businesses trading in the global marketplace today, air travel is a vital necessity rather than an enjoyable luxury.

A requirement for creating collaborations, attending meetings and conferences, making deals and keeping supply chains open. But there’s still one unpredictable danger that causes chaos with even the best-made plans: the problem of flight delays and cancellations.

While most passengers grudgingly accept any flight delay as one of life’s annoying quirks, the real impacts associated with them can be worse than looking for a comfortable spot to sleep in at the airport. For business passengers, flight delays can mean missed meetings, lost sales, extra costs and difficulties which can damage both their reputation and income.

The Productivity Impact of Travel Disruption

Time is precious in business. A delayed flight doesn’t just disrupt the next few hours; it can knock out an entire schedule for the day. A salesperson might miss an important pitch. A consultant may arrive too late to run a workshop. A client might only have 30 minutes for a meeting when an hour was expected.

Business travellers often have less flexibility than someone travelling for pleasure. Even minor disruptions can lead to longer delays and the need to rebook, stay an extra night in a hotel room or pay additional charges to change tickets. For small and medium-sized enterprises (SMEs), which often run lean operations with limited resources, this can cause significant damage.

Advertisement

The effects on workers, meanwhile, are harder to quantify. Delays are stressful, and they can lead to burnout, morale and productivity issues over the long term, especially for professionals who have to travel on a regular basis.

Understanding Passenger Rights in the UK

What many travellers may not realise, however, is that the law actually does have provisions in place to protect passengers. Passengers affected by flight delays, cancellations, and overbooking could be entitled to compensation under the UK’s own regulations. Under UK261 regulations — the UK’s domestic version of the retained EU passenger rights regulation — anyone who has been affected by one of the above issues, as long as the airline is responsible, could qualify for compensation.

How much compensation you can get depends on the length of the flight and how long you have been delayed. The amount available ranges from £220 to £520. The bigger picture is that passengers are entitled to this as well as a refund or to rebook and take the compensation instead. The sum is in acknowledgement of all passengers’ time lost and suffering due to the carrier’s lack of organisation.

But despite this, many passengers did not know they could claim compensation, or simply never bothered. Many eligible passengers — particularly business passengers — do not take the option to claim money and instead put it down to experience, particularly when trying to make it to that important meeting. A new study shows that over this year, passengers could be entitled to £326 million from the delays alone.

Advertisement

Why Awareness Matters for Businesses

Raising awareness on passenger rights among organisations can lead to better travel risk management. Companies that help their employees understand their rights can, in turn, save on costs and mitigate the financial impact of disruptions.

This is more significant for SMEs where resources are limited; thus, travel budgets are utilised sensibly as it is. Compensation received when a flight is disrupted can help make up for money lost for sudden expenses which were not part of the planned budget: additional hotel accommodations, meals, or even the cost of a replacement flight, among others.

In retrospect, keeping track of airline disruptions has its advantages in terms of business operations. Based on these data, one can ascertain the kind of disruption that can arise, which airlines have proven to be unreliable, and what standards should be taken into consideration when choosing the mode of transportation for business travel in the future.

The Role of Specialist Support Services

In recent years, support services have appeared to provide passengers with more effective tools to pursue claims. AirHelp, for example, helps passengers to understand their rights and claim the compensation they are entitled to.

Advertisement

This type of service can be particularly appealing to professionals who travel regularly and find themselves with little time to deal with the process. By managing the documentation, contact with the airline and legal follow-up where necessary, they save a lot of time compared to the do-it-yourself approach.

Passengers who would like to have a better idea of their possible eligibility or avenues for claiming compensation can find a resource like AirHelp that details situations where they may be able to claim compensation.

Turning Disruption into Better Planning

While delays remain a fact of life, organisations can protect themselves by taking a pragmatic approach to limiting the impact of delays. Leaving an adequate buffer between the flight’s arrival and a critical meeting, proactively choosing airlines with strong on-time records, and making sure employees both know their rights and protect themselves against disruption when things do go awry can all strengthen how effectively flight delays are managed.

Technology, too, can make it easy to monitor flights and re-book when things do go wrong. There are both travel management websites and mobile phone alerts that will keep executives constantly informed and in a strong position to respond.

Advertisement

Understanding, though, is the greatest asset. Both when those on the move and those providing alternative means of getting them where they need to be know what to fear and what to anticipate, delay, and disruption are easily overcome.

A Changing Landscape for Business Travel

International business travel is on the up, but with it, accountability and passenger protection also need to increase. Flight delays are part of the industry’s landscape, but there’s no need to simply accept the financial and productivity losses without leveraging the rights and support that are actually in place.

With more global travel comes the right to support flight delays. By doing this, UK companies and workers can keep losses to a minimum, remain productive, and hopefully keep travel between borders for what really matters: growth, connection, and opportunities.

Advertisement

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Eastside Cannery casino demolished in Las Vegas after COVID closure

Published

on

Eastside Cannery casino demolished in Las Vegas after COVID closure

A Las Vegas hotel-casino was demolished on Thursday morning after the establishment closed during the COVID-19 pandemic and never reopened.

Eastside Cannery Hotel-Casino opened on the Boulder Strip in 2008, replacing the older Nevada Palace casino. It catered to locals rather than tourists, offering value-oriented gaming, dining and stays away from the crowded Las Vegas Strip.

Advertisement

The nearby Longhorn Casino hosted a demolition party to give guests a front-row seat to the implosion, selling parking spots for $25 and rooms for $250, FOX5 Las Vegas reported.

Las Vegas locals and people from across the country showed up at 2 a.m. to bid an explosive farewell to the building.

LAS VEGAS CASINO OWNER OFFERS UNIQUE DEAL TO ENTICE VISITORS BACK AMID SLUMP

Eastside Cannery Hotel-Casino before demolition

Eastside Cannery Hotel-Casino opened on the Boulder Strip in 2008. It has remained shuttered since it closed in March 2020 due to the COVID-19 pandemic. (KVVU / Fox News)

“I’m from San Diego, and this is one of my favorite casinos,” Gus Biner told FOX5. “It’s just I have never seen a building come down live, you always see it on the news but never live.”

Advertisement
Eastside Cannery Hotel-Casino demolished

The Cannery was imploded at 2 a.m. local time on Thursday. (KVVU / Fox News)

“I want to watch it, I want to feel it,” Mark Carson told the outlet. “I’m a retired carpenter. I spent all my career building them. This will be the first time I watch it in real life, bring ’em down.”

rubble of Eastside Cannery Hotel-Casino

The explosive event drew people from across the country who wanted to bid farewell to the establishment. (KVVU / Fox News)

IVANA TRUMP’S MANHATTAN TOWNHOUSE SELLS FOR $14M AFTER $12.5M PRICE CUT

The Cannery closed in March 2020 due to the COVID-19 pandemic shutdowns in Nevada.

GET FOX BUSINESS ON THE GO BY CLICKING HERE

Advertisement

Boyd Gaming, which acquired the hotel-casino in 2016 as part of its purchase of Cannery Casino Resorts, said it remained shuttered after most other casinos reopened due to insufficient market demand after more than five years of closure.

Continue Reading

Business

UK new car sales hit 20-year February high as electric vehicle market share falls

Published

on

UK new car sales hit 20-year February high as electric vehicle market share falls

New car sales in the UK surged to their highest February level in more than two decades, highlighting continued recovery in the automotive market. However, industry figures show the transition to electric vehicles is losing momentum, with the market share of fully electric cars falling for the second consecutive month.

According to data compiled by the Society of Motor Manufacturers and Traders (SMMT), more than 90,000 new vehicles were registered across Britain in February. The figure marks the strongest February performance since 2004, reflecting improved supply chains, pent-up consumer demand and stronger dealer incentives following several years of disruption across the automotive sector.

Despite the broader rebound in vehicle sales, the uptake of battery electric vehicles (BEVs) has shown signs of slowing. A total of 21,840 fully electric cars were registered during the month, representing a modest year-on-year increase of 2.8 per cent, equivalent to just 596 additional vehicles compared with February 2025.

However, because the wider market expanded more quickly than electric sales, the overall share of battery-powered vehicles fell to 24.2 per cent of new registrations, down from 25.3 per cent in the same month last year. The decline marks the second consecutive monthly fall in EV market share and raises questions about the pace of the UK’s transition away from petrol and diesel vehicles.

Industry leaders warn that current adoption rates remain significantly below the trajectory needed to meet the government’s long-term decarbonisation targets for the automotive sector.

Advertisement

The UK’s Zero Emission Vehicle mandate requires manufacturers to increase the proportion of zero-emission vehicles they sell each year, with a target of roughly one-third of new car sales being electric by the mid-2020s.

However, February’s 24.2 per cent EV share remains well short of the government’s 33 per cent benchmark, prompting calls from industry groups for ministers to reconsider elements of the policy framework.

Mike Hawes, chief executive of the SMMT, said the figures showed that while the car market was recovering strongly, the transition to electric mobility was progressing more slowly than expected.

“The UK’s new car market is continuing to recover and electric volumes are growing too, even if market share remains disappointing,” Hawes said.

Advertisement

He added that the gap between current demand and government targets suggested policymakers needed to reassess the design of the ZEV mandate and the broader incentives available to consumers.

Industry analysts say several factors continue to slow the pace of EV adoption, including higher upfront vehicle costs, concerns about charging infrastructure and uncertainty around long-term running costs.

Although battery prices have fallen in recent years, electric vehicles still typically carry a price premium compared with equivalent petrol models. For many households already under pressure from the cost-of-living crisis, that difference remains a major barrier to switching.

Charging infrastructure also remains unevenly distributed across the UK. While urban centres have seen rapid growth in public charging networks, drivers in rural areas and those without access to off-street parking often face practical challenges when considering an EV.

Advertisement

These issues are particularly acute for renters and residents of flats, who may struggle to install home charging points.

Supporters of the electric transition argue that government incentives and infrastructure investment are beginning to improve the landscape for drivers considering the move to electric mobility.

Hive director of EV and solar Susan Wells said February’s figures still represented a positive signal for long-term adoption.

“February’s new car registrations mark a strong start to the year for electric vehicle adoption, as more drivers embrace electric and the UK becomes increasingly geared towards sustainable travel,” she said.

Advertisement

She added that recent government decisions to expand EV charging grants could help address some of the barriers facing drivers.

“The government’s decision to increase EV chargepoint grants is a welcome step in the right direction, particularly for renters, flat owners and households without driveways who have faced real barriers to accessing home charging.”

Expanded investment in public charging infrastructure is also expected to play a role in boosting confidence among prospective EV buyers.

The overall strength of February’s new car registrations reflects broader recovery in the UK automotive market following several difficult years marked by pandemic disruption, semiconductor shortages and supply chain bottlenecks.

Advertisement

During 2020 and 2021, new vehicle registrations fell sharply as lockdowns disrupted dealerships and manufacturing output. Production constraints continued into 2022 and 2023 as the global semiconductor shortage restricted the number of vehicles manufacturers could deliver.

More stable supply chains in 2025 and early 2026 have helped the market regain momentum, allowing manufacturers to deliver long-delayed orders and increase showroom stock levels.

Discounting and promotional finance offers have also helped stimulate demand among buyers who delayed replacing vehicles during the previous downturn.

Despite the recent dip in EV market share, analysts broadly expect electric vehicles to continue expanding their presence in the UK car market over the coming years.

Advertisement

Automakers are investing billions of pounds into new electric models, while battery costs are expected to fall further as manufacturing scales up globally.

At the same time, the UK government plans to phase out sales of new petrol and diesel cars by the end of the decade, reinforcing the long-term shift toward zero-emission vehicles.

However, industry leaders say that without stronger consumer incentives, improved charging infrastructure and clearer policy support, the pace of adoption may struggle to keep up with regulatory targets.

For now, February’s figures highlight a paradox within the UK automotive sector: the car market itself is recovering strongly, but the transition to electric mobility remains slower than policymakers had hoped.

Advertisement

Jamie Young

Jamie Young

Jamie is Senior Reporter at Business Matters, bringing over a decade of experience in UK SME business reporting.
Jamie holds a degree in Business Administration and regularly participates in industry conferences and workshops.

When not reporting on the latest business developments, Jamie is passionate about mentoring up-and-coming journalists and entrepreneurs to inspire the next generation of business leaders.

Advertisement
Continue Reading

Business

US organic sales increase nearly 7% in 2025

Published

on

US organic sales increase nearly 7% in 2025

The Organic Trade Association expects to hit $100 billion in sales by 2030.

Continue Reading

Business

Frasers Group acquires 5.77% stake in athletic giant Puma

Published

on

Business Live

Retail giant Frasers Group has acquired a 5.77% stake in athletic apparel manufacturer Puma, worth over €5.5m, plus additional put option shares valued at €187m

Businessman and Frasers Group CEO Mike Ashley

Businessman and Frasers Group CEO Mike Ashley(Image: Kirsty O’Connor/PA Wire)

Frasers Group has snapped up a stake in sportswear heavyweight Puma.

Advertisement

The retail powerhouse has acquired 246,000 shares in the athletics firm, according to German filings published on Thursday and revealed by City AM.

With Puma’s share price currently sitting at €22.50, this 5.77 per cent holding is valued at over €5.5m.

Frasers Group, established by British entrepreneur Mike Ashley, also owns Flannels, Sports Direct, House of Fraser and Debenhams.

A portion of the shares purchased by Frasers are held directly, whilst the bulk have been secured through a put option – allowing the purchaser to offload assets at a predetermined price ahead of a specified date – City AM understands, as reported by City AM.

Advertisement

Alongside the direct shareholding, Frasers has secured an additional 8.3m put option shares, valued at a further €187m based on Thursday’s trading price.

Three million of the put option shares expire mid-next month, whilst a further one million run until September, with the balance set to lapse in December.

The shares are owned by Frasers Group but recorded under Ashley’s name in line with German stock market regulations.

Puma, established in Germany in 1948, ranks as the globe’s third-largest sports clothing manufacturer. It has moved its UK headquarters from London to Manchester‘s Circle Square development as the city cements its position as Britain’s sportswear capital.

Advertisement

The company’s shares climbed three per cent on Thursday but have fallen 20 per cent over the past year.

Frasers controls substantial positions in fashion businesses Hugo Boss, Asos and Boohoo. The British entrepreneur frequently takes an active role in his investment portfolio, having lately sought board representation at Debenhams whilst the retailer endeavours to orchestrate a recovery.

Manchester City PUMA Home Shirt 2025-26

Manchester City’s Puma home shirt(Image: Fanatics)

Puma and Frasers Group were contacted for comment by City AM.

Puma announced last year that it was moving its sales, marketing, merchandising, finance, people and operations and direct to consumer departments to Manchester. At the time, Lucynda Davies, UK managing director at Puma, said: “Being surrounded by such a strong line up of industry was an important factor, and to find somewhere in the heart of Manchester’s thriving tech community is exactly what we hoped for.

Advertisement

“Being based at Circle Square will also open up a host of opportunities to tap into the city’s creative talent pool and strengthen our existing links with academic partners like Manchester Metropolitan University – of which we get the added benefit of Bruntwood SciTech being a partner.”

Continue Reading

Business

Oil rises over 2% on supply concerns as Iran conflict widens

Published

on

Oil rises over 2% on supply concerns as Iran conflict widens


Oil rises over 2% on supply concerns as Iran conflict widens

Continue Reading

Business

Exclusive-No talk of triggering NATO’s Article 5 over Turkey missile shoot-down, Rutte says

Published

on

Exclusive-No talk of triggering NATO’s Article 5 over Turkey missile shoot-down, Rutte says


Exclusive-No talk of triggering NATO’s Article 5 over Turkey missile shoot-down, Rutte says

Continue Reading

Business

B&G Foods CEO: Green Giant ‘not the right fit’

Published

on

B&G Foods CEO: Green Giant ‘not the right fit’

: Portfolio revamp takes shape but hits fiscal 2025 bottom line.

Continue Reading

Business

Iran War: MISL And SHLD Should Get A Big Boost As America Rearms (NYSEARCA:MISL)

Published

on

Iran War: MISL And SHLD Should Get A Big Boost As America Rearms (NYSEARCA:MISL)

This article was written by

Markets rise and fall, booms come and go, and the world keeps ticking. Ultimately, I believe observing megatrends, as difficult as they can be to spot, let alone fully comprehend, can yield insights into the advance of human society, which in turn could pave the way for many useful investment insights. As society and technologies evolve, companies and other stakeholders will seize advantages. Figuring out which companies will take the best advantage of any given opportunities is not easy. I am especially interested in macrotrends, futurism, and increasingly, emerging technologies. However, as far as investing is concerned, it’s crucial to pay attention to the fundamentals, quality of leadership, product pipeline, and all the other details. In recent years, I have focused on marketing and business strategy, primarily for medium sized companies and startups. I have worked in international development, including overseas for a foreign Prime Minister’s office, as well as non-profit work in the United States. Among other tasks, I evaluated startups and emerging industries/technologies. I have also moonlighted as a technology and economic news journalist. Now I’m looking to tie everything together. While my personal interests will always keep megatrends and technological developments in mind, I do believe fundamentals and technicals are vital to uncovering opportunities.

Analyst’s Disclosure: I/we have no stock, option or similar derivative position in any of the companies mentioned, but may initiate a beneficial Long position through a purchase of the stock, or the purchase of call options or similar derivatives in MISL over the next 72 hours. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from Seeking Alpha). I have no business relationship with any company whose stock is mentioned in this article.

Seeking Alpha’s Disclosure: Past performance is no guarantee of future results. No recommendation or advice is being given as to whether any investment is suitable for a particular investor. Any views or opinions expressed above may not reflect those of Seeking Alpha as a whole. Seeking Alpha is not a licensed securities dealer, broker or US investment adviser or investment bank. Our analysts are third party authors that include both professional investors and individual investors who may not be licensed or certified by any institute or regulatory body.

Advertisement
Continue Reading

Business

Nearly 4m Londoners below income level for decent living standard

Published

on

Nearly 4m Londoners below income level for decent living standard

Renting for an adult is more than twice as expensive in outer London than other UK cities, increasing to three times as expensive in inner London, meaning the income needed to live “with dignity” – defined as being “able to take part in the world around you in a meaningful way” – in London is far more than other UK cities.

Continue Reading

Business

BYD launches new generation Blade Battery with rapid charging in cold environments

Published

on

BYD launches new generation Blade Battery with rapid charging in cold environments


BYD launches new generation Blade Battery with rapid charging in cold environments

Continue Reading

Trending

Copyright © 2025