Business
Ikea to close Charlotte, Austin locations as shoppers lose pickup options
Cheryl Casone reports on June retail sales, which came in line with expectations at +0.2% month-to-month. Initial jobless claims were better than estimated at 208K, while continuing claims also beat forecasts at 1.805 million.
Ikea shoppers in Charlotte and Austin will soon have fewer options for home design consultations and pickup services.
The Sweden-founded retail giant is closing its South Charlotte and Austin-Domain, Texas, “Plan & order point with Pick-up” locations on Aug. 30, 2026, according to notices posted on the company’s website.
The smaller-format sites allow customers to get help with planning kitchens, rooms and business spaces, while also offering pickup services.
Both locations will remain open for planning appointments until their closure dates, according to Ikea.
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Ikea shoppers in Charlotte and Austin will soon have fewer local options for home design consultations and pickup services. (Brandon Bell/Getty Images)
Ikea said the closures are part of its strategy to build a “more affordable, accessible, and sustainable future” in the U.S.
“We continue to test, explore, and develop new ways for customers to meet Ikea, while investing in home delivery, pick-up services and our online experience,” the retailer said.
Customers with current kitchen, room or business planning projects at either location can finish them before the closure date.
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Ikea said the closures are part of its strategy to build a “more affordable, accessible, and sustainable future” in the U.S. (Brandon Bell/Getty Images)
They can also transfer their projects to another Ikea store or work with an online remote planner, according to Ikea.
Ikea noted that Charlotte-area customers can still shop at the full-size Ikea Charlotte store at 8300 Ikea Blvd. or online at IKEA.com.
Austin-area customers can visit Ikea Round Rock or the Ikea location inside Best Buy South Austin. They can also shop online.
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Customers with current kitchen, room or business planning projects at either location can finish them before the closure date. (Brandon Bell/Getty Images)
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Ikea launched the format in early 2023 as part of a broader push to make shopping more convenient and accessible, according to The Street.
The retailer now has about 32 “Plan & order point with Pick-up” locations across 14 states.
FOX Business reached out to Ikea for comment.
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