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Security Convergence and The Human Error

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The cyber defences of UK businesses are faltering as 50 per cent of businesses reported a cyber attack or breach over the past 12 months, according to the government’s latest Cyber security breaches survey 2024.

Human error makes up for 74% of all data breaches according to Verizon’s Data Breach Investigation Report of 2023. This makes it the biggest risk to corporate security, as well as one of the most difficult to target. Everyone makes mistakes, and it’s tricky for security measures to account for this.

In this article, Titan Security Europe discusses the risk of human error and explores the benefits of implementing security convergence in efforts to combat it.

Cyber security & human error

In cybersecurity, human error is defined as unintentional action (or inaction) by a person that results in unsafe outcomes such as data breaches. There are two key types of human error:

  • Skill-based errors: In which errors occur as a result of temporary lapse. The employee knows the correct procedure for the task they are carrying out, but as a result of tiredness, inattention or distraction, they make a seemingly small error that can have a huge impact.
  • Decision-based errors: In which an employee makes an active decision that leads to breach or risk but does not do so with malice. Usually, this is as a result of lack of knowledge or training. Inaction also counts as a decision-based error; such as ignoring a security alert and continuing with a task regardless.

Human error can take forms such as:

  • Employee Negligence: Employee negligence takes up around 42% of all human error-based cyber threats. Negligence includes devices left unattended and data mishandling. Such negligence is rarely malicious but can lead to data falling easily into the wrong hands, which can cause major breaches.
  • Security Vulnerabilities: Small and seemingly insignificant factors such as weak passwords, leaving accounts and devices unlocked and leaving credentials out in the open can lead to hacking, stolen credentials and stolen data.

Such errors can lead to:

  • Phishing Scams: Phishing scams are the most common cyber attack against businesses. Phishing scams see fraudsters contacting employees claiming to be a partner, client or fellow employee requesting sensitive data to be sent to them. In most cases, falling for these attacks comes down to human error.
  • Lost/Stolen Devices: Taking up 28% of human error based cyber threats, devices that contain employee credentials, sensitive data and more can become lost through negligence, or can become stolen easily if a remote worker or a commuter carrying their work device becomes distracted.
  • Stolen Employee Credentials: Accounting for 33% of all data breaches based in human error, employee credentials can be stolen if record of them is left out where anyone could find them, or even if remote workers work on a public network, leaving them susceptible to hackers. Stolen credentials allow non-employees to gain access to systems and data without being caught out.

Importance of security convergence

Little can be done to entirely prevent human error. However, steps can be taken to minimise the chance of human error occurring, and to prevent the fallout if an error does occur.

This is where security convergence comes in. Security convergence is the process in which physical security measures are used alongside cyber security measures to create a security system with less room for failure.

Physical and cyber security measures work together to cover each other’s blind spots. While cyber security works to protect data stored in the cloud in ways physical security cannot achieve, physical security measures act to cover human error – and do not rely on electricity, internet connection or other digital means that could fail.

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Security convergence, in short, ensures that a business is covered on all grounds, at all times.

Security convergence in action

If implemented correctly, security convergence minimises the risk and fallout of human error, protecting businesses from careless and costly mistakes.

Below are some examples of security convergence in action.

Human Error: Phishing Scams.

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The Cyber Side: Multi-Factor authentication should be put in place for email authorisation. Emails coming through to employees should be screened, with only recognised identities being able to contact employees of a company.

The Physical Side: Employers should hold regular training sessions for employees on how to spot and prevent phishing scams. Employees should be told to send any suspicious requests on to superiors for checks. Employees should also ask for authentication – be it a password or proof of credentials – before sending sensitive data at the request of someone else.

Human Error: Employee Negligence.

The Cyber Side: Devices should lock when idle for longer than a couple of minutes and require password entry to unlock. Data encryption should be in place on all sensitive data. Employees would have to enter a specific code in order to unscramble and use the data. Passwords should be secure and changed often.

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The Physical Side: CCTV should be in operation and consistently monitored throughout the building to allow intervention to occur should someone be found handling a device that is not their own. Security guards should also be in place in the main reception of an office, checking identifications of everyone who enters and preventing entry to any unauthorised persons.

Human Error: Stolen Credentials.

The Cyber Side: MFA ensures that credentials alone are not enough to access an account, system or data. Even if someone gets hold of an employee’s credentials, they would not be able to access data without having access to the employee’s phone to receive a code, or without having the employee’s biometrics.

The Physical Side: Enforce zero-trust policies and forced password resets monthly. Run security awareness programs to alert employees to the dangers of leaving credentials out for anyone to find – employees should be discouraged from writing credentials down in notebooks or on paper, and even if they do, these should not be left out on desks or in public spaces.

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Human Error: Lost/Stolen Devices.

The Cyber Side: Data held on corporate devices should be protected by firewalls, passwords and data encryption. Failsafes should be in place that cause the device to be wiped entirely if the wrong passwords are entered a certain number of times.

The Physical Side: For in-office work, devices should be used at work and at work alone. When not in the office, employees should hand their devices into security personnel, who will only distribute devices to their registered employee. For remote workers, employees should be provided with separate laptops and phones for work purposes, to prevent important data being mixed in with their personal device.

Conclusion

The unavoidability and unpredictability of human error are what makes it such a huge risk to corporate security. No amount of cyber protocol alone can fully prevent a distracted mis click or a careless loss.

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Security convergence minimises the chance of human error leading to a costly loss. The introduction of physical alongside cyber systems covers blindspots, allows for intervention, and offers a final line of defence that cyber security alone struggles to provide.

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One year later, Trump’s tariffs generated billions as refunds emerge

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One year later, Trump's tariffs generated billions as refunds emerge

One year ago, President Donald Trump launched sweeping global tariffs, ratcheting up trade tensions and fueling new concerns about the U.S. and global economy.

Dubbed “Liberation Day,” the tariffs targeted imports broadly, with Trump arguing they would fix trade imbalances and curb reliance on foreign goods. 

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A year later, many of those tariffs have been struck down by the Supreme Court. The federal government is now working on a plan to refund roughly $166 billion in improperly collected duties, with details expected by mid-April.

SUPREME COURT DEALS BLOW TO TRUMP’S TRADE AGENDA IN LANDMARK TARIFF CASE

President Donald Trump holds up a sign showing reciprocal tariffs.

President Donald Trump delivers remarks on reciprocal tariffs during an event in the Rose Garden on April 2, 2025. (Brendan Smialowski/AFP/Getty Images)

On the heels of “Liberation Day,” duties jumped from $9.6 billion in March to $23.9 billion in May following the rollout of the tariffs. 

For fiscal 2025, which ended Sept. 30, collections reached $215.2 billion, according to Treasury data, and the upward trend has continued into fiscal 2026, with receipts already outpacing last year. 

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Revenue for the current fiscal year has reached $181.6 billion. Since Trump’s return to office, tariff collections have risen roughly more than 300%, delivering a major windfall to federal coffers. 

TRUMP SAYS US WOULD BE ‘DESTROYED’ WITHOUT TARIFF REVENUE

Tariffs function as a tax on imports, and in many cases, U.S. importers absorb the upfront cost and then pass it along through higher prices for wholesalers, retailers and, ultimately, consumers. That means households and businesses may face increased costs for goods ranging from electronics to raw materials.

Whether tariffs ultimately help or hurt the economy depends on how much of that burden consumers absorb, how domestic producers respond and whether the intended economic or geopolitical advantages are worth the added costs to consumers.

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TRUMP CALLS TARIFF OPPONENTS ‘FOOLS,’ PROMISES $2K DIVIDEND PAYMENTS FOR AMERICANS

A demonstrator is seen outside the U.S. Supreme Court during oral arguments on President Donald Trump's trade policy.

A demonstrator outside the U.S. Supreme Court in Washington, D.C., on Nov. 5, 2025. (Eric Lee/Bloomberg via Getty Images)

That dynamic makes the high court’s ruling especially consequential for households and businesses already navigating elevated costs.

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Meanwhile, the revenue surge underscores how central tariffs have become to Trump’s economic agenda, with the administration arguing that duty collections can help fund domestic priorities, reduce the nation’s debt and even deliver a proposed $2,000 dividend to Americans.

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It’s unclear whether that plan is still on the table.

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Bank of England warns Iran conflict raises risk of UK financial crisis

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Bank of England warns Iran conflict raises risk of UK financial crisis

The Bank of England has warned that escalating tensions in the Middle East could push the UK towards a financial crisis scenario, as rising energy costs, higher borrowing rates and market volatility expose underlying vulnerabilities in the economy.

In its latest assessment, the Bank’s Financial Policy Committee (FPC) said the Iran conflict has already triggered a “substantial” shock to global markets, tightening financial conditions and increasing inflationary pressures at a time when risks were already elevated.

One of the most immediate impacts is being felt by homeowners. The Bank estimates that around 5.2 million borrowers, more than half of all mortgaged households, are now expected to face higher repayments by 2028, up from 3.9 million before the conflict began.

The increase reflects a sharp shift in market expectations for interest rates, with investors scaling back hopes of cuts and, in some cases, pricing in further rises.

More than 1,500 mortgage products have already been withdrawn from the market as lenders react to increased volatility, further limiting options for borrowers.

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Andrew Bailey cautioned that markets may be overreacting to the outlook for rates, but acknowledged that the environment has become significantly more uncertain.

The conflict has disrupted global energy supplies, particularly through the Strait of Hormuz, a key route for oil and gas exports. The resulting surge in energy prices is feeding directly into inflation, raising the prospect of sustained cost pressures across the economy.

The FPC warned that higher inflation would weigh on growth while increasing borrowing costs, creating a challenging environment for both households and businesses.

Fuel prices have already risen sharply, and further increases in household energy bills are expected later in the year, adding to the cost-of-living squeeze.

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The Bank also highlighted growing instability in financial markets. Hedge funds have unwound around £19 billion of positions linked to expectations of falling interest rates, contributing to volatility in short-term borrowing costs.

At the same time, the increasing interconnectedness of equity and bond markets, partly driven by hedge fund activity, raises the risk that stress in one area could quickly spread to others.

“A sharp correction in equity markets could transmit stress to gilt markets,” the committee warned, pointing to the potential for broader financial disruption.

Particular concern has been raised about the $18 trillion private credit sector, which has expanded rapidly since the financial crisis and now plays a significant role in corporate lending.

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The recent collapse of Market Financial Solutions was cited as an example of vulnerabilities in the sector, including high leverage, limited transparency and optimistic valuations.

Bailey drew parallels with the early stages of the 2008 crisis, noting that initial warnings about isolated problems can sometimes underestimate systemic risks.

The report also flagged rising risks in sovereign debt markets, with governments, including the UK, issuing large volumes of bonds to finance spending.

The UK is expected to spend more than £100 billion this year on debt interest alone, limiting fiscal flexibility and reducing the ability to respond to future shocks.

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The FPC warned that the combination of higher borrowing costs and weaker growth could create a “debt trap” for some economies, further amplifying global financial risks.

Despite the warnings, the Bank stressed that the UK’s core financial system remains resilient, with banks well capitalised and capable of absorbing shocks.

However, it cautioned that the combination of multiple pressures, including high household debt, market volatility and geopolitical uncertainty, increases the risk of a more severe downturn if conditions deteriorate further.

The Bank’s assessment underscores the fragility of the current economic environment, where global events are quickly feeding into domestic financial conditions.

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For households, the prospect of higher mortgage payments and rising living costs presents a significant challenge. For businesses, tighter financial conditions and weaker demand could constrain investment and growth.

For policymakers, the task is to navigate a narrow path between controlling inflation and supporting economic stability, while preparing for the possibility that the current shock could evolve into a broader financial crisis if multiple risks materialise at once.

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Korean Air takes emergency action as fuel prices soar

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Korean Air takes emergency action as fuel prices soar

Many airlines are taking measures to deal with the economic impact of the Iran war.

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SEALSQ advances post-quantum chip certification programs

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SEALSQ advances post-quantum chip certification programs

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Cairnspring Mills earns climate label certification

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Cairnspring Mills earns climate label certification

Company sources grain exclusively from Pacific Northwest farmers committed to regenerative methods.

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Family offices stall deal-making during Iran conflict

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Family offices stall deal-making during Iran conflict

Azim Premji, Founder Chairman of Wipro, speaks during the inauguration of the Wipro Hydraulic Plant in Jaipur, Rajasthan, India, on Aug. 22, 2024.

Vishal Bhatnagar | Nurphoto | Getty Images

A version of this article first appeared in CNBC’s Inside Wealth newsletter with Robert Frank, a weekly guide to the high-net-worth investor and consumer. Sign up to receive future editions, straight to your inbox.

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Investment firms of ultra-wealthy families dialed back their deal-making in March as the Iran conflict rattled the market.

Family offices made 39 direct investments in companies last month, a 25% drop from February when adjusted for month length, according to data provided exclusively to CNBC by Fintrx, a private wealth intelligence platform.

That said, the family offices that are still inking deals are making bold bets. A quarter of last month’s investments were part of mega-rounds, or fundraises in excess of $100 million, according to Fintrx.

In March, Jeff Bezos‘ namesake family office co-led a $1.03 billion seed round for Advanced Machine Intelligence. Also known as AMI Labs, the new startup is training artificial intelligence models on real-world sensory data, rather than text.

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Other boldface-name billionaires such as ex-Google CEO Eric Schmidt and serial entrepreneur Mark Cuban also participated in the fundraise.

This trend of making fewer but larger deals is also playing out with corporate investors.

This past quarter, the total value of global mergers and acquisitions activity rose by 26% compared with the same quarter last year to $1.2 trillion, but the number of deals fell by 17%, according to data from LSEG. The second week of March was the worst week for global M&A in over a year, falling below $33 billion, LSEG found.

However, some family offices continue to be prolific dealmakers.

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In March, Indian billionaire Azim Premji’s family office made at least four direct investments in companies, according to Fintrx. Premji Invest’s largest round, which it also led, was a $450 million Series A for Rhoda AI, another startup developing novel ways to train artificial intelligence models. Rhoda AI aims to train industrial robots on hundreds of millions of videos. Kleiner Perkins billionaire John Doerr also backed the round.

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'I sent eight letters': Drivers hope for payout from car finance redress scheme

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'I sent eight letters': Drivers hope for payout from car finance redress scheme

Millions of motorists could be entitled to compensation with the financial regulator setting out how to apply

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Sargent Electrical Services starts work on 60-job Beverley factory

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Construction begins on 85,000 sqft advanced manufacturing centre for motorhome and caravan electrical systems

Sargent Electrical hopes to create new jobs for the new factory.

Ian Sargent and Neil Sargent at the Sargent Electrical Advanced Manufacturing Centre site where construction has begun on Grovehill, Beverley

Construction has begun on a new factory for electrical equipment manufacturer Sargent Electrical Services in Beverley. Building crews are now on site at the Grovehill location which will house the company’s Advanced Manufacturing Centre.

Groundworks are currently in progress as part of an initial construction phase for the 85,000 sq ft facility which has been designed to operate predominantly off grid. Crews from Triton Construction are now readying the site for the building’s steel framework, which is anticipated to arrive within weeks.

Family-run Sargent describes the project as a substantial investment and says it will underpin plans to expand its workforce from roughly 140 to 200 employees. The business hopes the new facility will become operational from April next year.

The factory will provide Sargent with additional capacity for its production of electrical systems for motorhomes and caravans. It will also deliver new office accommodation and employee amenities.

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Triton has been named as principal contractor and will oversee the entire project, managing all specialist subcontractors and building services using its track record of delivering industrial, logistics and manufacturing developments throughout the North of England, reports Hull Live.

Sargent Electrical is a family-owned business.

The Sargent Electrical Advanced Manufacturing Centre site where construction has begun on Grovehill, Beverley

Paul Clarkson, managing director at Triton Construction, said: “This is a fantastic project for our team and an important investment in advanced manufacturing in East Yorkshire. Triton Construction is ready to deliver this facility and showcase our expertise in the industrial, logistics and manufacturing sectors.

“Having successfully delivered industrial developments across the region for clients including Mileway, Marshalls CPD, Chancerygate and Hanson Logistics, we look forward to bringing that experience to the Sargent Advanced Manufacturing Centre.”

James Burgess, contracts manager at Triton Construction, added: “With construction now underway our focus is on maintaining a safe, well-coordinated programme. We will be working diligently with local residents and other neighbours to be a considerate constructor.”

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Ian Sargent, managing director of Sargent Electrical Services, said: “The Advanced Manufacturing Centre represents a major step forward for our business. It will allow us to expand manufacturing capacity, improve efficiency and create a modern facility that reflects our commitment to innovation and sustainability. We are delighted to be working with Triton Construction to deliver this important investment in the future of our business.”

The £14.8m turnover Sargent specialises in constructing intricate wiring systems and, alongside its established niche in motorhomes and caravans, has also achieved notable success on large-scale projects, including several prominent London landmarks. The firm has also developed telemetry-based systems utilised in precision farming, providing farmers with valuable data on soil conditions and other key variables.

Sargent secured planning permission last year for the Grovehill site, which formerly housed a care home. The company currently operates from a unit at Tokenspire Business Park.

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Denby appoints administrators in 'necessary step'

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Denby appoints administrators in 'necessary step'

The 217-year-old firm says it appointed FRP Advisory as administrators on Tuesday.

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Starbucks to award bonuses to baristas, expand tipping

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Starbucks to award bonuses to baristas, expand tipping

A Starbucks barista fulfills an order in a South Philadelphia store.

Mark Makela | Reuters

Starbucks will award baristas and shift supervisors quarterly bonuses of $300 if their stores hit certain targets to aid the coffee chain’s turnaround efforts, the company said Thursday.

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The program will begin in July, with the first payout coming in the fall to store employees who meet or exceed specific sales, operational and customer service metrics, Starbucks Chief Operating Officer Mike Grams and Chief Partner Officer Sara Kelly wrote in a memo to employees on Thursday.

However, baristas at locations represented by Starbucks Workers United likely will not see the quarterly bonuses until Starbucks and the union reach a collective bargaining agreement.

“This new program, at the approximately 5% of U.S. locations where partners have a union, will be subject to collective bargaining as required by federal law,” Grams and Kelly said in the letter.

Negotiations between Starbucks and union have been at a standstill for more than a year. In March, the company said that it had proposed to resume in-person bargaining with Workers United. Talks between the two parties are expected to resume this month.

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Under CEO Brian Niccol, Starbucks has been undergoing a turnaround focused on getting “back to Starbucks.” Much of the strategy has centered on improving the customer experience, from making its cafes cozier to requiring baristas to write messages on cups.

But the turnaround plan also hinges on its baristas and their willingness to carry out Niccol’s vision. Starbucks has tried to improve barista turnover, with improved staffing and plans to add assistant managers to most North American locations this year.

More changes are ahead for baristas. The company also announced on Thursday that it will give customers more methods to tip their baristas. Anyone who orders and pays through the mobile app will be able to tip, as well as customers who scan the app at the register to pay.

Combined with the new bonuses, baristas could see their pay rise as much as 8% as a result, according to the company.

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Additionally, all Starbucks U.S. employees will be paid on a weekly basis, starting in August.

So far, the “Back to Starbucks” strategy is starting to pay off for for the company. Last quarter, the chain reported traffic growth for the first time in two years.

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