Suvarnabhumi Airport Aims to Enhance Tourist Experience

Deputy Prime Minister Suphajee Suthumpun reviewed passenger services at Suvarnabhumi Airport, focusing on bottlenecks and enhancements under the Visitor Economy strategy, including improved security and real-time data sharing.

Key Points

• Deputy Prime Minister and Commerce Minister Suphajee Suthumpun visited Suvarnabhumi Airport on August 17 to enhance passenger services under the government’s Visitor Economy strategy, aimed at improving travel experiences and boosting economic value.
• The visit included Tourism Minister Surasak Phancharoenworakul and Deputy Transport Ministers. They focused on improving immigration processes and passenger handling, including upgrades to automated passport gates and staffing adjustments during peak times.
• To enhance security, tourist police will oversee baggage claim, monitor tour groups, and use CCTV with an intelligent command center. The Visitor Economy strategy emphasizes spending from various travel sectors, with agencies tasked for short-term improvements and longer-term issues addressed at the government level.

Deputy Prime Minister and Commerce Minister Suphajee Suthumpun visited Suvarnabhumi Airport on August 17 to review passenger services and address bottlenecks under the government’s Visitor Economy strategy, seeking to improve travel experiences and generate greater economic value.

Suphajee was joined by Tourism and Sports Minister Surasak Phancharoenworakul, Deputy Transport Ministers Siripong Angkasakulkiat and Phattrapong Phattraprasitt, and Weerasak Kowsurat, chairman of the Deputy Prime Minister’s Advisory Board. Officials reviewed immigration and passenger handling, including plans to improve automated passport gates, adjust staffing during peak periods, and share flight and passenger data in real time.

Tourist police will increase oversight at baggage claim areas, conduct joint patrols, and monitor tour groups, transportation services, illegal guides, and unauthorized solicitation. Authorities also plan to use CCTV and an intelligent command center to improve security and response times.

The Visitor Economy strategy looks beyond arrival numbers to spending from leisure, business, education, wellness, and other travel. Agencies will receive responsibilities and timelines for short-term improvements, while issues involving legislation, major infrastructure, or long-term investment will be considered at the government level.

Source : Suvarnabhumi Airport Targets Better Tourist Experience