Urban Company shares tank 9% after Q4 net loss swells to Rs 161 crore despite a sharp revenue uptick

Shares of Urban Company plunged as much as 9% to their day’s low of Rs 127 on the BSE on Monday after it reported a sharp rise in consolidated net loss for the March quarter to Rs 161 crore, compared with Rs 2.8 crore in the same period last year, even as the company posted strong revenue growth.

Revenue from operations for Q4FY26 rose 43% year-on-year to Rs 426 crore from Rs 298 crore a year ago. On a sequential basis, revenue grew 11% from Rs 383 crore reported in the October-December quarter of FY26. The company’s losses also widened sharply quarter-on-quarter, increasing nearly eightfold from Rs 21 crore in Q3FY26.

The professional services platform reported a 42% year-on-year rise in net transacting value (NTV) to Rs 1,148 crore during the quarter, the highest level in the last 15 quarters.

Adjusted EBITDA loss for Q4FY26 stood at Rs 98 crore, while adjusted EBITDA excluding InstaHelp came in at Rs 22 crore. The company also reported a 160-basis-point improvement in margins.

For the full financial year, NTV increased 31% year-on-year to Rs 4,290 crore, while revenue from operations rose 36% to Rs 1,556 crore. According to the company’s filing, both NTV and revenue growth accelerated for the second consecutive year.

Among key business segments, India Consumer Services excluding InstaHelp posted 26% year-on-year NTV growth in Q4FY26, marking the strongest growth in 11 quarters. International operations across the UAE and Singapore recorded 84% year-on-year growth in NTV during the quarter.
The company said both India Consumer Services, excluding InstaHelp and the international business remained profitable in Q4FY26 while also improving margins on a yearly basis.Native NTV rose 67% year-on-year in the March quarter, while revenue from the segment increased 75%.

InstaHelp delivered 2.7 million orders and recorded Rs 40 crore in NTV in Q4FY26, compared with 1.6 million orders and Rs 28 crore in NTV in Q3FY26. March alone saw over 1.1 million orders.

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