‘We had to get out of the way’: The backlash over delivery robots

According to the companies operating them, they can reliably identify and avoid objects in the path, cross streets safely and react to their environment. The robots provide a useful service and help cut down on traffic and emissions, they claim.

However, some local authorities in the US and Canada, and members of the public, are less than enthusiastic. Bans have been put in place, and protests have been launched.

San Francisco has limited the access of the vehicles to less busy parts of the city, and Toronto has since 2021 prohibited the robots from using sidewalks. , external

Meanwhile, in Chicago the machines have now been banned from two small areas of the city. , external

Robertson wants the robots to be suspended across all of Chicago until safety tests are carried out, and clear rules are set on their usage. He has launched a petition calling for this, and so far, it has around 4,400 signatures.

People frequently find themselves having to step into the street in order to get out of the machines’ way, says Robertson.

“There have been reports of collisions and injuries. I saw one a few days ago where somebody had been struck by one of the robots’ safety flags, which is a little ironic,” he says. “We’ve got reports of robots causing issues with traffic, blocking emergency vehicles because they’re acting erratically at crosswalks.”