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Salesforce (CRM) Stock Falls 25% Despite Agentforce AI Revenue Soaring to $800M

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CRM Stock Card

Key Takeaways

  • Agentforce AI platform reached $800M in annual recurring revenue, representing an 82% surge over six months
  • Fiscal 2026 revenue increased 10% to $41.5B; fourth-quarter revenue climbed 12% to $11.2B
  • Agentforce and Data Cloud together generated $2.9B in ARR, expanding over 200%
  • Company boosted its fiscal 2030 revenue projection to $63B and authorized a $50B share repurchase program
  • Despite robust AI metrics, CRM stock has declined 25% year-to-date

The artificial intelligence segment at Salesforce is experiencing rapid expansion, backed by compelling financial metrics. The company’s Agentforce platform accelerated from $440M in annual recurring revenue in July to $800M by the close of Q4 — representing an 82% increase across approximately six months.


CRM Stock Card
Salesforce, Inc., CRM

However, it’s worth noting that $800M represents a modest portion of Salesforce’s broader operations. The company posted $41.5 billion in total fiscal 2026 revenue, marking a 10% year-over-year increase. The fourth quarter alone generated $11.2 billion, reflecting a 12% uptick.

Remaining performance obligations — an important forward indicator — reached $72 billion. This figure suggests a robust contractual backlog entering fiscal 2027.

Combining Agentforce with Data Cloud (rebranded as Data 360), the company achieved $2.9 billion in ARR, expanding more than 200%. This growth is fueling some of the largest enterprise contracts in Salesforce’s history.

Executives projected fiscal 2027 revenue growth of 10%-11% and elevated the long-range fiscal 2030 revenue objective to $63 billion. This represents a substantial increase from previous forecasts.

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Capital Allocation and Profitability Dynamics

Regarding shareholder returns, Salesforce increased its share repurchase authorization to $50 billion and enhanced its dividend payments. The firm returned 99% of fiscal 2026 free cash flow to shareholders — a metric that typically resonates with institutional investors.

Profitability margins are showing gradual improvement, although some market participants are monitoring legacy products including Marketing Cloud, Commerce Cloud, and Tableau, which have exhibited weakness. Additional uncertainty exists around the company’s forthcoming changes to cloud-level reporting transparency.

Nonetheless, most analysts interpret the AI upgrade cycle as a growth catalyst rather than a competitive threat. Salesforce maintains established customer relationships, integrated operational workflows, and extensive proprietary enterprise data — assets that emerging AI companies cannot easily duplicate.

The wider pressure affecting software equities this year stems from concerns about AI-driven disruption — specifically that autonomous agents might displace conventional subscription-based software models. Anthropic’s head of Americas conceded last month that “2025 was meant to be the year where AI agents transformed the enterprise. But the hype turned out to be mostly premature.”

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OpenAI has voiced similar observations, acknowledging that enterprise AI implementations demand IT consulting expertise and institutional experience they currently lack.

This dynamic has benefited established software companies like Salesforce, which possess existing enterprise infrastructure and relationships.

Enterprise AI Integration Progressing Gradually

U.S. Census Bureau data reveals that just 18% of businesses had adopted AI as of early 2026, though this figure climbs to 32% among organizations with 250 or more workers. These percentages have been steadily increasing since 2023.

Salesforce also recently announced an extension of its Formula 1 sponsorship through 2030, introducing an Agentforce-driven Fan Companion tool on F1.com. The platform aims to help fans understand the comprehensive 2026 regulation modifications. CRM stock advanced approximately 3% following this disclosure.

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Analyst consensus currently maintains a Moderate Buy stance on CRM, with price targets implying roughly 35%-40% appreciation potential over the coming twelve months. The shares are trading at one of their most attractive historical forward valuation multiples.

CRM has declined 25% year-to-date.

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Crypto World

Brian Armstrong’s Bold Prediction: AI Agents Will Soon Dominate Global Financial

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Brian Armstrong's Bold Prediction: AI Agents Will Soon Dominate Global Financial

TLDR:

  • Brian Armstrong says AI agents cannot open bank accounts but can hold crypto wallets.
  • Coinbase launched Agentic Wallets via the x402 protocol for fast AI-to-AI payments.
  • Wallets enable gasless trading on Base, Coinbase’s Ethereum layer-2 network.
  • Mastercard and crypto firms build solutions to support AI agent commerce.

Brian Armstrong’s AI agents and crypto wallets discussion gained attention after the Coinbase CEO highlighted that autonomous AI programs will soon dominate financial transactions.

Armstrong stated that AI agents cannot open bank accounts, but they can generate crypto wallets and transact globally.

Coinbase Launches Agentic Wallets for Machine Transactions

On March 9, Brian Armstrong posted on X explaining that AI agents will soon outnumber humans in financial activity. He argued that traditional banks cannot serve AI because of the Know Your Customer requirements.

AI agents require payment capabilities to execute assigned tasks autonomously. Without bank accounts, agents cannot pay for services like server hosting or software tools.

Coinbase introduced Agentic Wallets on February 11, 2026, via its x402 protocol. The protocol is designed for machine-to-machine payments and has processed over 50 million transactions by the time of Armstrong’s post.

The wallets can be created and funded quickly through Coinbase developer tools. They also allow gasless trading on Base, Coinbase’s layer‑2 network built on Ethereum.

Armstrong emphasized that AI agents can own crypto wallets immediately, bypassing the human identity verification barrier. This capability positions crypto as a natural infrastructure for the coming machine economy.

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Other crypto leaders have shared similar views on AI-driven financial activity. Former Binance CEO Changpeng Zhao predicted that AI agents will produce millions of times more transactions than humans.

Industry Prepares for AI Agent Commerce

Traditional financial companies are developing systems to accommodate agent-driven transactions. Mastercard launched Verifiable Intent, a framework co-developed with Google, to track AI purchases securely.

The system creates a cryptographic record linking the consumer’s authorization, the AI agent’s action, and the transaction. It uses selective disclosure to share only the necessary information with merchants and issuers.

Meanwhile, crypto platforms continue to expand blockchain-based payment rails for AI agents. EigenCloud partnered with Google Cloud to serve as a verifiable backbone for agent transactions.

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The Ethereum Foundation also established the dAI Team to make Ethereum a preferred settlement layer for machine-driven commerce.

These efforts illustrate two approaches: traditional finance builds trust layers, while crypto platforms provide blockchain-native solutions.

Taken together, these developments indicate that AI agents are likely to rely on crypto wallets for autonomous transactions.

Coinbase’s Agentic Wallets and blockchain infrastructure offer immediate solutions for machine-to-machine financial operations.

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BitGo Partners with StableX to Support $100M Crypto Treasury Plan

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Western Union, NYSE

BitGo will provide custody and trading services for StableX Technologies’ digital asset treasury as it plans to acquire up to $100 million in crypto tokens tied to the stablecoin sector.

According to Tuesday’s announcement, BitGo Bank & Trust, N.A. will serve as the custodian for StableX’s digital asset holdings, while BitGo’s trading platforms will help execute the company’s planned acquisitions through its over-the-counter liquidity desk.

StableX (SBLX) is a publicly traded company focused on stablecoin infrastructure and related technologies. Shares of the Nasdaq-listed company gained as much as 9% in afternoon trading following the news, before closing up 1.6%.

Chen Fang, chief revenue officer at BitGo, told Cointelgraph that the “partnership underscores BitGo’s expanding role as the go-to infrastructure provider for a new wave of publicly traded companies building digital asset treasury strategies.” He added:

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“The StableX deal is notable because it goes beyond Bitcoin-centric treasury strategies. It signals demand for institutional custody infrastructure around stablecoin ecosystem tokens.”

StableX has already begun building its digital asset treasury, previously announcing purchases of tokens including FLUID and Chainlink’s LINK (LINK) in October.

BitGo, a digital asset infrastructure company founded in 2013, provides custody, trading and other services for institutional crypto clients. The company went public on the New York Stock Exchange in January, pricing its shares at $18 in its initial public offering.

The stock rose about 25% on its first day of trading before reversing course and later falling below its IPO price. The NYSE-traded shares closed up more than 11%.

Western Union, NYSE
Source: Yahoo Finance

Related: Societe Generale-FORGE launches EURCV stablecoin on Stellar

Investment products target stablecoin infrastructure

Interest in the stablecoin sector has grown as the total stablecoin market capitalization has climbed to more than $314 billion, according to the latest DefiLlama data. Though dedicated investment products remain limited, some investors are beginning to focus on the infrastructure that supports these tokens.

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In September, Bitwise filed with the US Securities and Exchange Commission to launch a Stablecoin & Tokenization ETF designed to track companies and digital assets tied to the stablecoin and tokenization sectors.

The proposed exchange-traded fund would follow an index composed of companies involved in stablecoin issuance, infrastructure, payments and exchanges, alongside crypto assets such as Bitcoin (BTC) and Ether (ETH).

Western Union, NYSE
Stablecoin market cap. Source: DefiLlama

In January, MarketVector Indexes also launched benchmarks focused on stablecoin and real-world asset tokenization infrastructure, which underpin two exchange-traded funds from Amplify ETFs: the Amplify Tokenization Technology ETF (TKNQ) and the Amplify Stablecoin Technology ETF (STBQ).

Several stablecoin issuers are also publicly traded companies. Circle issues the USDC stablecoin, the second-largest dollar-pegged token in circulation, while PayPal launched its PayPal USD stablecoin (PYUSD) in 2023 to support blockchain-based payments and settlement.

Western Union, one of the world’s largest remittance providers, recently announced its planned stablecoin settlement system will run on Solana and include a US Dollar Payment Token (USDPT), which the company expects to launch in the first half of 2026.

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