‘A bucket?’: Fury as six-hour train runs with no toilets

Travellers boarding the 06:11 Lumo service from London Euston to Stirling on Friday morning were warned there were “no toilet facilities” available on board because of a fault.

In a post on X, the operator apologised and told customers: “Please do speak to our onboard staff for further advice/assistance.”

⚠️Apologies to those boarding our 06:11 service from #LondonEuston to #Stirling are advised that there are no toilet facilities on this train due to a fault.

Please do speak to our onboard staff for further advice/assistance.

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— Lumo (@LumoTravel) August 7, 2026

But the response sparked hundreds of incredulous replies, with many questioning why the train was allowed to run at all.

One passenger wrote: “Six hours, no toilet! Taking the p*** literally. Surely this train shouldn’t run.”

Another joked: “What assistance can staff provide? A bucket?”

A third added: “‘Please speak to our onboard staff’… what are they gonna do, hold it for you?”

Others questioned what advice staff could realistically offer.

One user wrote: “I’m intrigued to know what the ‘further advice/assistance’ could possibly be. Are you going to hold the train while people use the facilities at stations en route? Or are we talking buckets?”

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Another commented: “The trains without facilities should not be allowed in service.”

The post quickly attracted hundreds of thousands of views, with many saying a journey of that length should not operate without functioning toilets, particularly for children, older passengers and those with medical conditions.

Lumo said the lack of toilet facilities was due to a fault and apologised to affected customers.