Ayrshire care worker caught on camera causing emotional distress to service user

Craig White told the supported person: “Away to your bed, because ken why, nobody likes you,” or words to that effect.

A social care worker from Ayrshire was caught on camera causing “emotional distress” to a service user.

Craig White leaned over a supported person and told them: “Away to your bed, because ken why, nobody likes you,” or words to that effect.

The incident took place on or around 5 March 2026, while White was employed as a support worker with Parkcare Homes No.2 Ltd, at Newhouse, in Kilmarnock.

Now the industry regulator, the Scottish Social Services Council (SSSC), has stepped in and removed White’s name from their register, saying White’s fitness to practise was “impaired” due to “misconduct.”

The supported person at the centre of the case was referred to as ‘AA’ in the SSSC report.

In their decision notice the SSSC told White: “Social services workers, in whom the public and service users place their trust and confidence, are expected to treat service users with dignity and respect at all times and to not be a source of harm to vulnerable service users in your care.

“We have established that your (White’s) behaviour caused emotional distress to ‘AA.’ Your behaviour was indicative of an intentional loss of self-control towards a vulnerable service user and found you to be an intentional source of harm to ‘AA.’

The decision notice continues: “We held your behaviours to be of the highest seriousness and indicative of a values issue that had a lasting impact on ‘AA.’

“It is apparent within the video that your (White’s) tone was aggressive and forceful and was at very close proximity to ‘AA’s face.”

White, it was said, had been registered with the SSSC since September 2019 without any previous finding of impairment. White also co-operated with the SSSC investigation to a “meaningful extent.”

However, the SSSC said his behaviour gave rise to “significant concerns” about values which related to his role.

The SSSC added: “The SSSC considers a Removal Order is the most appropriate sanction as it is both necessary and justified in the public interest and to maintain the continuing trust and confidence in the social service profession and the SSSC as the regulator of the profession.”