Bells Fish and Chips Durham staff member wins national award

Donna Whitfield, who works at Bells Fish and Chips in Durham, took home the national title during the 38th annual awards ceremony, organised by the National Federation of Fish Friers.

The event, which celebrates excellence across the UK’s fish and chip industry, saw Ms Whitfield recognised for her outstanding contribution.

She said: “This recognition means so much, not just to me, but to the incredible team I work alongside every day.

“Without their support, belief and dedication, this would not have been possible. To be judged by fellow operators who truly understand the challenges of this industry makes this even more special.

“I see this award as recognition for everyone working hard in fish and chips. It is a privilege to be part of a family-run business that sits at the heart of its community.”

Judging involves a rigorous process of interviews, skills tests, live tasks, and anonymous taste testing.

Bells Fish & Chips, Durham. (Image: TOM BANKS)

Shortlisted contenders must show extensive product knowledge, sustainable business practices, employer integrity, first-rate customer service and above all be masters of cooking irresistible fish and chips.

Andrew Crook, president of the National Federation of Fish Friers, said: “We don’t make it easy to progress through the assessments as benchmarks are always set extremely high.

“This ensures shortlisted businesses and individuals truly know about serving superb quality meals for customers and they are contributing to the growth of sector by innovating where possible, investing in their operations and people, and being exceptional advocates for the trade.

“It’s been clear from the start that those competing came with serious agendas to elevate industry best practice like never before and we are so proud to say these are the winners.

“Fish and chip businesses are the backbone of the takeaway space; the heritage is like no other and our winners represent tradition and the future to the highest degree.”

The awards are widely regarded as the most comprehensive of their kind, open to more than 10,500 takeaways across the UK and even including categories for overseas entrants.