Best broadband providers 2025, recommended by readers

Choosing the best broadband provider is one of the most crucial domestic decisions you’ll make. Your broadband governs everything from watching TV to security cameras and working from home. A typical household has dozens of internet-connected devices, all of which suffer if the broadband isn’t good enough. With a huge list of providers, each offering a wide range of packages, how do you pick?

We surveyed 1,019 Telegraph readers across the UK* to find out what they thought of their broadband service. The vast majority used one of the big seven: BT, EE, Sky, Virgin Media, Vodafone, TalkTalk and Plusnet. Any provider supplying fewer than five per cent of those surveyed was discarded.

As well as speed, reliability and value for money, we asked readers how easy the providers were to contact and how helpful they were once they got through. Our reviews of the winners are below, followed by the answers to some frequently asked questions.

The best broadband providers: At a glance

Note: All prices listed below are the starting costs and were accurate at the time of publication.

How to choose the best broadband provider

Depending on where you live, there’s a huge range of broadband speeds on offer. However, you don’t want to pay for higher speeds than you need. For a small home that only uses the internet for leisure (watching TV, web surfing, email), a connection speed of less than 100Mbits/sec is fine. For a large family home with several people streaming at once, the faster connections available from full-fibre providers are worth it.